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Kareem Nashat Nasr Phonenr.: 962789002033 / Email: [email protected] Profile I am currently studying marketing at the University Of Jordan, I have gotten a lot of experience of CRM working at an outsourcing company (Crystelcall) as a customer service agent and Tele-sales agent at (I24connect) , nonetheless there were a few summer jobs as a student, but I compensate my experience with learning fast, as I also consider myself enthusiastic in almost any field as I accomplish any assigned missions at my best with all my power, always focused, you may say I am some kind of a perfectionist. Education 2011-2014 Islamic Educational College / Jabal Amman : Tawjihi, Scientific Stream, Grade %73.6 2014 - 2019 University of Jordan: Bachelor’s of Marketing with a GPA of 3.23 Experience CrystelCa ll Sep 2014 – March 2015 Customer Service Representative. I24Conne ct April 2015 – June 2016 Telemarketing and Customer Service (Sales in North American regions, Making relationships with customers and following up with them.) I24Connect July 2016 - Present Senior Customer Service Agent / Team Leader. Skills Enthusiastic Fastlearner Focused Certificate of ICDL obtained at Amman Academy. Certificate for participating

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Kareem Nashat Nasr

Phonenr.: 962789002033 / Email: [email protected]

ProfileI am currently studying marketing at the University Of Jordan, I have gotten a lot of experience of CRM working at an outsourcing company (Crystelcall) as a customer service agent and Tele-sales agent at (I24connect) , nonetheless there were a few summer jobs as a student, but I compensate my experience with learning fast, as I also consider myself enthusiastic in almost any field as I accomplish any assigned missions at my best with all my power, always focused, you may say I am some kind of a perfectionist.

Education2011-2014 Islamic Educational College / Jabal Amman : Tawjihi, Scientific

Stream, Grade %73.6

2014 - 2019

University of Jordan: Bachelor’s of Marketing with a GPA of 3.23

ExperienceCrystelCallSep 2014 – March 2015

Customer Service Representative.

I24ConnectApril 2015 – June 2016

Telemarketing and Customer Service (Sales in North American regions, Making relationships with customers and following up with them.)

I24ConnectJuly 2016 - Present

Senior Customer Service Agent / Team Leader.

Skills Enthusiastic

Fast learner Focused Team worker Great English (Speaking and writing) Great with costumers Committed

Certificate of ICDL obtained at Amman Academy.

Certificate for participating in community work obtained at Amman Academy.

Volunteer at “Sho3’ol mish 3aib” cause.

Costumer Service training at Crystelcall.