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  • 2012 Corporate Citizenship and sustainability report Build the Best

    published september 2013

  • II

    2012 Corporate Citizenship and sustainaBility report

    [email protected]

    We are happy to present our third Corporate Citizenship and sustainability (CCs) report where we detail our advancements in powering a new and sustainable network. While our fundamental CCs strategy has remained the same, we have continued to refine the systems, processes, and standards we use to deliver on it. this report details those developments as well as our progress and performance in key areas such as greenhouse gas (GhG) emissions, energy efficiency, supply chain responsibility and sustainability, employee engagement and development, philanthropy, and more. it also showcases how Juniper networks’ innovation is uncovering some of the industry’s most advanced and energy-efficient networking solutions. We are proud to share the progress we’ve made over the past two years in creating value across our entire value chain.

    this report was prepared in accordance with the Global reporting initiative (Gri) G3 sustainability reporting Guidelines and is self-declared to be Gri application level b. Juniper networks reports on a two-year cycle, so our next report will be published in 2015.

    unless otherwise noted, the information and performance data in this report covers our global operations for fiscal years 2011 (ending december 2011) and 2012 (ending december 2012), but excludes joint ventures such as carrier ethernet solutions, as well as business alliances with partners such as dell or ibM. When relevant, however, the impacts of the acquisitions of Mykonos software and Contrail systems have been included. data regarding operational environmental impacts covers our global operations for facilities of 100 persons or more. We believe the content to be a faithful and accurate representation of our corporate citizenship and sustainability activities and welcome your questions, comments, and feedback at [email protected]

    statements in this document concerning Juniper networks’ business outlook, economic outlook, future financial and operating results, and overall

    future prospects are forward looking statements that involve a number of uncertainties and risks. actual results or events could differ materially from

    those anticipated in those forward looking statements as a result of certain factors, including general economic conditions globally or regionally;

    business and economic conditions in the networking industry; changes in overall technology spending; the network capacity requirements of

    communication service providers; contractual terms that may result in the deferral of revenue; increases in and the effect of competition; the timing of

    orders and their fulfillment; manufacturing and supply chain constraints; ability to establish and maintain relationships with distributors, resellers, and

    other partners; variations in the expected mix of products sold; changes in customer mix; changes in geography mix; customer and industry analyst

    perceptions of Juniper networks and its technology, products, and future prospects; delays in scheduled product availability; market acceptance of

    Juniper networks products and services; rapid technological and market change; adoption of regulations or standards affecting Juniper networks

    products, services, or the networking industry; the ability to successfully acquire, integrate, and manage businesses and technologies; product

    defects, returns, or vulnerabilities; the ability to recruit and retain key personnel; significant effects of tax legislation and judicial or administrative

    interpretation of tax regulations; currency fluctuations; litigation; and other factors listed in Juniper networks’ most recent report on Form 10-K and

    Form 10-Q filed with the securities and exchange Commission. all statements made in this document are made only as of the date set forth at the

    beginning of this document. Juniper networks undertakes no obligation to update the information in this document in the event facts or circumstances

    subsequently change after the date of this document.

    mailto:[email protected] mailto:corp-citizenship-sustainability%40juniper.net?subject=

  • III

    Letter from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV

    2012 Key Facts at a Glance: . . . . . . . . . . . . . . . . . . . . . . 1

    Governance and Compliance . . . . . . . . . . . . . . . . . . . . 2

    Governance structure . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    CCs strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    stakeholder engagement . . . . . . . . . . . . . . . . . . . . . . .6

    ethics and Compliance . . . . . . . . . . . . . . . . . . . . . . . . .9

    human rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    public policy and advocacy . . . . . . . . . . . . . . . . . . . . 12

    Product Sustainability . . . . . . . . . . . . . . . . . . . . . . . . . 18

    our approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    sustainable networking . . . . . . . . . . . . . . . . . . . . . . . . 19

    innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    Operational Excellence . . . . . . . . . . . . . . . . . . . . . . . . . 34

    Managing Juniper networks’ Footprint . . . . . . . . . 34

    emissions reporting . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    Juniper networks’ energy efficiency Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

    the need for a smart Grid – seedz Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    our new Campus – leed Certified . . . . . . . . . . . . . 39

    Guiding principles of Juniper networks’ office strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

    regional energy initiatives . . . . . . . . . . . . . . . . . . . . 42

    raising the bar with alternative transportation programs . . . . . . . . . . . . . . . . . . . . . 45

    Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

    responsible sourcing . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Working to build the best supplier Management program . . . . . . . . . . . . . . . . . . . . . . . . .47

    supplier information . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    environmental design Guidelines . . . . . . . . . . . . . . 50

    the Value of Working with industry Groups and Consortiums . . . . . . . . . . . . . . . . . . . . . 50

    Juniper networks taking part in the dialogue around responsible sourcing – JaC Csr Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

    the Juniper secure development lifecycle . . . . . .52

    Footprint as a supplier . . . . . . . . . . . . . . . . . . . . . . . . 53

    People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

    our Colleagues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

    the Juniper Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

    our new Campus – Where humanity Meets technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    out of the box thinking – talent Matters . . . . . . 55

    an introspective look at Jplayers . . . . . . . . . . . . . . .57

    attracting and retaining the best talent for Juniper networks . . . . . . . . . . . . . . . . . . . .57

    building the pipeline – university talent . . . . . . . . 58

    authenticity and inclusion . . . . . . . . . . . . . . . . . . . . 59

    Global health, security, and safety . . . . . . . . . . . . 60

    Community engagement . . . . . . . . . . . . . . . . . . . . . 62

    Juniper networks Foundation Fund . . . . . . . . . . . . 62

    Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    tackling some of the World’s toughest problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

    Volunteerism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

    disaster relief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

    scholarships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

    Matching Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

    Gri index table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

    Contents

  • IV

    now more than ever, the network plays a central role in addressing the critical challenges

    we face as a global community. Consider the healthcare industry, where the network is the

    foundation for new models of mobile, affordable care for underserved communities. or the

    energy sector, where the network is helping to accelerate distribution of clean, renewable

    sources of energy. in education, the network continues to expand access to quality teaching

    resources, so that people of every socioeconomic background have a chance to educate

    themselves and participate in the global economy. at its core, the network has become a

    platform—one that transforms how we interact with our government institutions, conduct

    business on a daily basis, and connect in