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Post RegistrationTraining and Learning (PRTL) Continuous Learning & Development Standards for Social Care Registrants Guidance June 2016

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Page 1: June 2016 - niscc.info · (DHSSPS) 2006-2016, the Quality Standards for the Health and Personal Services (DHSSPS 2006) and the minimum care standards for regulated settings. There

Post RegistrationTraining and Learning (PRTL)Continuous Learning & Development Standards

for Social Care RegistrantsGuidance

June2016

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page2

Northern Ireland Social Care Council7th Floor, Millennium House19-25 Great Victoria StreetBelfast BT2 7AQ

Tel: 028 9536 2600

Web: www.niscc.info

Email: [email protected]

First printed March 2012

Updated June 2015

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Contents

Appendices

4.

8.

10.

15.

17.

19.

21.

22.

23.

24.

26.

page3

pageno.

1. NISCC Post Registration Training andLearning Requirements

• Responsibilities of Social Care Workers Under the NISCC Standards of Practice and Conduct

• Responsibilities of Employers Under the NISCC Code of Practice

2. NISCC Continuous Learning andDevelopment Standards

3. PRTL Submission Form - Summary of Social Care Role

4. PRTL Learning and Development PlanProforma

a. PRTL Learning and Development PlanExample

5. PRTL Submission Form - Summary ofPRTL Activities

6. PRTL Submission Form - PersonalStatement (Social Care Manager only)

7. Examples of PRTL Activities

8. Additional Resources

Part 2: PRTL Requirements - Continuous Development Learning Standards

Part 3: PRTL Audit and Submission

27.

Part 1: Introduction

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About this document

Definitions

This document is written for social care workers, senior care workers and social care managers on the NISCC Register and aims to explain:

- Why PRTL is important - A social care worker’s responsibilities for PRTL - An employer’s responsibilities for PRTL - The standards they are expected to meet - How to record PRTL - What information must be sent to NISCC

There are di�erent PRTL requirements for social care workers, senior care workers and for social care managers. These are explained later in this guidance document.

SOCIAL CARE WORKER

SOCIAL CARE MANAGER

SENIOR CARE WORKER

The function of the social care worker is to provide service users with direct personal care, practical support and to work under direction and supervision.

The function of the senior care worker is to provide supervision and performance appraisal of social care workers. Senior care workers may also be involved in the direct provision of care.

The function of the social care manager is to provide a governance and accountability role for the overall operational management of the care provision, quality assurance of that provision and the supervision and performance appraisal of others.

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Part 1: Introduction

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What is PRTL?

Why is PRTL important?

Meeting Requirements

NISCC defines PRTL as the learning and development activities through which you maintain and develop your competence throughout your career and that helps you to:

As a social care worker you will receive learning and development in your job. As part of your registration with NISCC your learning and development must meet NISCC PRTL Requirements and must be recorded on the forms provided. This will ensure you and all social care workers meet minimum learning and development standards.

Having a learning and development planThe Requirements will ensure that all social care registrants have a plan for their development and that sta�, along with their managers, take time to think about how they are doing their job and how they could improve their practice.

Skilled and knowledgeable sta� provide a better service and this contributes to increasing the confidence of service users, their carers and the general public in social care services.

Providing a focus for your learning

Providing a better service

The Continuous Learning and Development Standards provide a focus for PRTL activity by specifying common and relevant standards that must be met by all social care registrants.

Meeting these Standards should ensure that your learning and development is relevant to your job and your knowledge and skills are kept up to date.

- Improve the service you provide - Develop and improve your job skills, knowledge and behaviour - Keep up to date with new practice developments, legislation and policy

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PRTL and Renewal of Registration

Timescales for renewalRenewal timescales can be summarised as follows:

Part-time workersPRTL Requirements are the same for registrants who work part-time as for their full-time counterparts (90 hours ) and part-time sta� should be given similar opportunities and support for their learning and development.

The NISCC Registration Rules require registered social care workers, when they are renewing their registration, to provide satisfactory evidence that they have completed the prescribed post registration training and learning (90 hours). There is more detail on the Registration Rules and the Standards of Conduct and Practice relating to training and development in Appendix 1.

When registrants apply to renew their registration, NISCC will ask them to sign a self-declaration that they have met the PRTL requirements. PRTL is a mandatory element of renewal and failure to meet this requirement may lead to referral to a registration committee and may be treated as misconduct.

It is important for a registrant to keep a record of their PRTL and update this regularly as NISCC may request them to submit their Learning Plan and Record of Activities at any time during their registration period. (See Part 3 - PRTL Audit and Submission)

Registered social care workers who do not have an employerRegistered social care workers who do not have an employer should contact NISCC for advice on renewal and PRTL.

Agency workersThere is a shared responsibility for the employment agency and the social care contractor to ensure these registrants are fit and competent to practise. The contractor must ensure these registrants are provided with opportunities to meet PRTL requirements including supervision and support from a line manager.

SOCIAL CARE MANAGERwill have a three year renewal period

SOCIAL CARE WORKER & SENIOR CARE WORKERregistered before 1st April 2012 will have a three year renewal period. At subsequent renewals this will be extended to a five year renewal period

registered after 1st April 2012 will have a five year renewal period.

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Responsibilities of Social Care Registrantsand Employers

As a social care registrant you are responsible for:

As a social care employer you are responsible for supporting registered sta� to meet their PRTL requirements by:

1. Undertaking a minimum of 90 hours PRTL in a registration period

2. Planning your PRTL – which may be a mixture of formal and informal learning, in the workplace and in your own time

3. Having a written learning and development plan agreed with your employer and regularly reviewed

4. Recording your learning and development and presenting it to NISCC if/when requested

1. Providing induction, training and development opportunities to help sta� do their jobs e�ectively, ensuring they are appropriately trained for their post within the context of the Continuous Learning and Development Standards

2. Working with sta� on the development of a learning plan which is regularly reviewed

3. Helping sta� to record their development and response to any audit requests from NISCC

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Part 2: PRTL Requirements – ContinuousLearning and Development Standards

1. Have a personal development plan that identifies your learning and development needs. You must keep records of learning and development and a record of evidence (e.g. certificates of attendance). You must review this plan at least once a year

2. Show how the training you have done:

(a) helps you maintain and improve the knowledge and skills you need for your job

(b) improves the quality of your practice and service delivery, and how that benefits the people you support

3. Submit as required a list of your PRTL activity (see Appendix 5)

4. Submit your learning and development plan

The PRTL Requirements are about your learning and development and how you plan, record and account for this to NISCC.

The Continuous Learning and Development Standards are about what you need to know to do your job e�ectively. Your training plan should take these Standards into account.

To meet the PRTL Requirements for Social Care Registrants, you need to:

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What do I need to do to meet the Continuous Learning and Development Standards?

Your learning and development plan should be linked to the Continuous Learning and Development Standards that are di�erent to each job role (see diagram above).

Much of your learning and development may be mandatory training, which is required by the Regulation and Quality Improvement Authority (RQIA). This may be supplemented by a wide range of activities from formal training, to learning from others, or reading journal articles etc. For each activity you need to think about how this learning will improve the service you provide and benefit the people you support/care for.

There are examples of learning and development (PRTL) activities in Appendix 7. There is also a wide range of useful resources published by the Social Care Institute for Excellence (SCIE) which are available on their website at www.scie.org.uk.

You must keep a record of your learning and development (PRTL) activities. Your employer may also keep a record of sta� training and provide you with a copy but it is your responsibility as a NISCC registrant to ensure a record is kept.

+

SOCIAL CARE WORKER

SOCIAL CARE MANAGER

SENIOR CARE WORKER

Principles of care Communication Health & SafetySafeguardingSocial Care Skills

Principles of care Communication Health & SafetySafeguardingSocial Care Skills

Principles of care Communication Health & SafetySafeguardingSocial Care Skills

Supervision & Appraisal

+ Leadership & Management

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you should focus on the five core Continuous Learning and Development

you should focus on the five core Continuous Learning and Development Standards, plus the Standard on supervision and appraisal:

you should develop your knowledge and understanding of current good practice in relation to the core Continuous Learning and Development Standards as well as your learning on leadership and management skills:

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Part 3: PRTL Audit and Submission

1. NISCC assesses your learning and development (PRTL) against the PRTL requirements and criteria (as outlined in Part 2 of this guidance).

2. NISCC will focus on the outcomes of your PRTL activity by asking:

- How did you change practice?

- How did you make a di�erence to the people you support/care for?

3. If you have previously deferred an audit or have had relevant PRTL conditions placed on your registration you will automatically be included in the audit.

4. If you are selected for audit and have completed a relevant qualification within your current registration period, you may be considered exempt from providing NISCC with a PRTL submission for that particular audit. You will be required to supply certificated evidence of the relevant qualification you hold.

NISCC is required to audit the PRTL activities undertaken by social care workers. This section will explain that process. If you have completed a learning and development plan and kept evidence/records of what you have done, this will help if you are chosen for audit.

Each year NISCC asks a random sample of social care registrants to provide a Learning and Development Plan and Record of Activity containing information on how they have met the PRTL requirements.

- You will be informed when you have been selected for audit and, unless you are excluded from the sample for the reasons above (point 4 above), you will have 90 days to send us your PRTL submission.

- If you fail to submit within this timescale, unless there are exceptional circumstances (see page 12) it may be considered misconduct and referred to the Registration Committee.

- If you have submitted evidence that does not fully meet the requirements, you will be given one opportunity to resubmit.

What will happen if you are selected for audit

The audit process and selection

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1. A brief summary of your social care role (maximum 500 words). This should describe your current role and the type of work you do. The summary should include a brief description of your main responsibilities taken from your job description (Proforma is available in Appendix 3). A sample summary of a social care role can be downloaded from the Post Registration Training and Learning section of the NISCC website at http://www.niscc.info

2. A Learning and Development Plan. This should identify your learning and development needs, and the activities you planned to undertake to meet these needs. (Proforma is available in Appendix 4)

3. A summary of PRTL activities undertaken (Proforma is included in Appendix 5) The summary of PRTL activities asks registrants to list the activities undertaken and the hours spent on each activity. Many of the activities undertaken will link to learning needs identified in the training and development plan but others will be unplanned opportunities that contribute to developing your knowledge and skills. It is expected that social care workers’ PRTL will include a range of activities - for examples of this see Appendix 7.

4. For Social Care Managers OnlyIn addition, social care managers must also provide:Personal Statement (500 to 1500 words). This should describe how you have met the leadership and management standards, and should comment on your learning and development as a manager within your social care management role. (Proforma is included in Appendix 6).

Your audit submission should include the following:

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Deferral due to exceptional circumstances

It is important that every practising social care worker keeps their knowledge and skills up to date. However, it is appreciated there maybe exceptional circumstances which are beyond your control that prevents you from completing your PRTL as required.

NISCC is prepared to consider requests for deferral of PRTL due to exceptional circumstances and in accordance with the NISCC Registration Rules, as set out below:

Rule 8 (8) The Council shall not refer a registrant to the RegistrationCommittee in accordance with paragraph 7, where that registrant has failed to complete the post registration training and learning requirements due to exceptional circumstances or where the registrant is on maternity, adoption or fostering leave.

If you think you will be unable to complete your PRTL due to exceptional circumstances you should contact the NISCC registration team at least 20 days before your renewal is due.

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Assessment

The PRTL activity required needs to be a minimum of 90 hours

Tips on submitting a PRTL summary

General

PRTL must be completed by all registrants within a three or five year period. All PRTL activity needs to be recorded, as NISCC might request a summary of the PRTL record for audit purposes.

If you have been asked to submit a summary of your PRTL, you will find the following tips helpful.

It is important to detail training and PRTL activities that are meaningful and required for your role.

The Learning and Development Plan needs to be signed by both line managers and registrants

Declaration must be signed

List of activities needs to focus on your professional development

You should focus reflection of your learning and development activities to explain how these activities have made a di�erence to your practice, the outcomes for the people you support/care for and the service you work in.

NISCC’s PRTL assessors will assess your PRTL submission against the PRTL requirements described in Appendix 1. NISCC will contact you if the requirements have not been met and you will be advised of gaps to be addressed and a timescale for re-submission.

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Presentation

What makes a good submission?

Other resources

All submissions must be typed

Ensure you do not exceed the required word count

Use sub headings of the PRTL Requirements (available in the PRTL guidance document) to help you focus on meeting requirements

Proofread your submission to ensure it is well presented, with correct spelling and grammar

Clear summary of role – e.g. from your job description

Service user involvement evidenced within submission.

Inspirational/developing practice

Accuracy – facts, dates and other details are correct

Good presentation – correct spelling, grammar and punctuation

Click here to visit the NISCC website and download the guidance documents and sample PRTL summaries.

Detailed Learning and Development Plan that is meaningful to your current role

Clearly written summary of training activity and how it relates to your job role

Showing evidence that service user outcomes are central to your work

Showing evidence of how you have used your learning and development to improve your pratice

How you have applied your learning

Evaluating practice and service benefits

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NISCC Post Registration Trainingand Learning Requirements

Appendix 1

September 2015

Social care workers

2.

a.

1.All social care workers shall, within the period of registration (five years) complete a minimum of 90 hours of learning and development activity which may include study, training, courses, seminars, reading, mentoring or coaching, or other activities which could reasonably be expected to advance the social care worker’s professional development, or contribute to the development of the profession as a whole.

The following requirements apply to social care workers in the following categories. (The training specified will contribute to the 90 hours of learning and development activity in paragraph 1 above.)

3. Every social worker and social care worker registered with NISCC shall keep a record of post registration training and learning undertaken.

4. Failure to meet the foregoing post registration training and learning requirements may be considered misconduct by NISCC

Social care workers shall undertake within their period of registration, learning and development activity appropriate to their job role in the following areas

b. Senior care workers, with supervisory responsibilities shall undertake within their period of registration, learning and development activity appropriate to their job role in the following areas:

c. Social care workers who are managers shall undertake within their period of registration, learning and development activity appropriate to their job role in the following areas:

i. Principles of Careii. Safeguardingiii. Communicationiv. Social Care Skills v. Health and Safety

i. Principles of Careii. Safeguardingiii. Communicationiv. Social Care Skills v. Health and Safetyvi. Supervision and Performance Appraisal

i. Principles of Careii. Safeguardingiii. Communicationiv. Social Care Skills v. Health and Safetyvi. Leadership and Management

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NISCC Standards of Conduct and Practice and Responsibilities of Social Care Registrants

NISCC Codes of Practice - Responsibilities ofEmployers of Registered Social Care Workers

Registrants are responsible for their own professional development and for meeting their PRTL requirements. The NISCC Standards of Conduct and Practice (standard 6) states that:

Employers have a shared responsibility in supporting their sta� tomeet their development needs. The NISCC Code of Practice for Employers of Social Care Workers (code 3) states that:

This includes:

“as a social care worker, you must be accountable for the quality ofyour work and take responsibility for maintaining and improving your knowledge and skills”.

“as a social care employer you must provide training and development opportunities to enable social care workers to strengthen and develop their knowledge and skills.”

- Meeting relevant standards of practice and working in a lawful, safe and e�ective way (standard 6.1).

- Undertaking relevant training to maintain and improve your knowledge and skills and contributing to the learning and development of others (standard 6.8).

This includes:

- Providing induction, training and development opportunities to help social care workers do their jobs e�ectively and prepare for new and changing roles and responsibilities (code 3.1).

- Supporting sta� in posts subject to registration to meet NISCC’s eligibility criteria for registration and its requirement for continuing professional development (code 3.3).

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NISCC Continuous Learning andDevelopment Standards September 2015

Principles of Care: The service provided by the registrant is underpinned by the quality of interaction and engagement with service users, carers and families and involves applying key values such as dignity, respect, independence, rights, choice and safety. This requires the registrant to be honest, reliable and accountable for the care they provide.The registrant must demonstrate and apply understanding of the principles of care as appropriate to his/her practice, taking account of the work context and job role. This will include adherence to the NISCC Standards of Conduct and Practice and the values outlined in the Quality Standards for Health and Social Care (DHSSPS 2006).

Safeguarding: The registrant must understand di�erent forms of abuse, the signs and symptoms of abuse and have an awareness of when individuals are or might be vulnerable to abuse. Within the context of the service user group, job role and work context, the registrant should understand his/her particular responsibilities in respect of safeguarding and know how and when to act appropriately, including reporting to a senior colleague.

Communication: The registrant must know how person centred care is informed by appropriate levels and methods of communication, which can include written, verbal or other creative approaches. Within the context of his/her particular responsibilities, job role and work context, the registrant should communicate in a timely and e�ective way with users, carers, families and colleagues and be able to maintain or update relevant written records to support communication.

Social Care Skills: The registrant must have skills, knowledge and understanding specific to the needs of the service user group, job role and work context. Depending on the level of responsibility and accountability for the service, direct skills and knowledge should reflect the individual registrant’s specific role to provide a high quality personal care or social care service for users, carers and families.

Health and Safety: The registrant must have knowledge and understanding of the health and safety issues relevant to the context and job role and to undertake work with service users, carers and families without causing risk of injury or harm to self or others. The registrant should understand his/her particular health and safety responsibilities and where relevant, those of other disciplines, and know how to act appropriately within the boundaries of own job role.Compliance with mandatory health and safety training which assists organisations to meet DHSSPS legislative requirements and minimum standards against which they are regulated is essential. This training is detailed in the Guidance for Mandatory Training in Regulated Settings (RQIA) 2010.

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Appendix 2

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Supplementary standards for senior care workers and other managersare set out below. They are intended to support high quality service delivery, governance and performance management. They also link with priorities within the PSS Development and Training Strategy (DHSSPS) 2006-2016, the Quality Standards for the Health and Personal Services (DHSSPS 2006) and the minimum care standards for regulated settings.

There are additional learning standards for senior caremanagers and social care managers as follows:

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SOCIAL CARE MANAGERLeadership and Management: Social care managers must undertake appropriate leadership andmanagement skills training that addresses governance, accountability and performance management responsibilities. Social care managers should know how to apply knowledge, skills and understanding appropriate to their specific management role and be aware of the contribution this has to promote and support best practice and confidence in the quality of service provided by their organisation.

SENIOR CARE WORKERSupervision and Performance Appraisal: Senior care workers must undertake training in respect of supervision and performance appraisal. Senior care workers should know how to apply skills, knowledge and understanding in their support, supervision and appraisal of sta� and be aware of the contribution this has to promote and support safe and e�ective social care practice.

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PRTL Submission Form - Summary of Social Care Role (refer to your job description)

Social Care Workers, Senior Care Workers and Managers

Full name:

Employer name (if in employment):

NISCC Registration Number:

Summary of Social Care Role (maximum 500 words)

Total Words:

Appendix 3

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PRTL Submission Form - Summary of Social Care Role

Appendix 3 (continued)

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(Continuation sheet – please mark your name and NISCC registration number on each sheet)

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Skill or knowledge required toimprove your practice in your role

Signature:

Name:

Line Manager/mentor:

When will you undertake this learningand development?

How will this skill or knowledge required improve your practice?

PRTL - Learning and Development Plan Proforma Appendix 4

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Community integration for individuals with learning disability

Will empower and skill me to lead a quality service which meets the needs of service users

Within 6 – 12 months by attending workshop andor reading related research/speaking to service users/work shadowing

Signature:

Name:

Line Manager/mentor:

3 - 6 months by attending workshop and or reading related research/speaking to service users/work shadowing

Will help develop my communications skills especially around identifying specific communications needs of service users

Advance communication with service usersand others

12 – 18 months by attending workshop and or reading related research/speaking to service users/work shadowing

New knowledge and skills will help enable me to chair multi-disciplinary team meeting

Chairing of complex meetings

Samples of a PRTL submission can be found on the NISCC website www.niscc.infoPlease note the format for the Learning and Development plan has changed since the sample documents were completed.

PRTL - Learning and Development Plan Proforma Appendix 4

Skill or knowledge required to improve your practice in your role

When will you undertake this learningand development?

How will this skill or knowledge required improve your practice?

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Date Duration(hours)

Brief description of activity

How has this activity improved your practice as a registered social care worker ?

I confirm that I have undertaken the activities recorded on this form and that the details I have provided are accurate. I understand that failure to meet Post Registration Training and Learning Requirements, in accordance with Continuous Learning and Development Standards, or the provision of false information in relation to meeting these requirements, may be considered by the Northern Ireland Social Care Council as misconduct.

Total training and learning for period of registration (Hours):

Registrant Declaration

Registrant Signature: Date:

PRTL Submission Form - Summary of PRTL Activities

Appendix 5

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PRTL Submission Form - Personal Statement (Social Care Manager Only)

Appendix 6

Registrant’s Full name:

Employer name (if in employment):

NISCC Registration Number:

Summary of Social Care Role (500-1500 words)

Total Words:

Please outline how you have met the Leadership and Management Standards:

- Comment on your learning and development as a manager.- Use practice examples on how you have improved outcomes for service users - How you have mentored and coached sta�? - How you have improved and developed services? - Reflect on your own learning and development as a manager

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PRTL Submission Form - Personal Statement (Social Care Manager Only)

Appendix 6

(Continuation sheet – please mark your name and NISCC registration number on each sheet)

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Examples of PRTL activities

Appendix 7

Work-based learning

Professional activities

Formal learning

Self-directed learning

• Discussions with colleagues• Secondment to another team/department• Mentoring and coaching from others• In-house training related to job role• Mandatory in-house training e.g. on health and safety, equality etc• Work shadowing• Learning from colleagues at team meetings/case discussions• Journal club• Project work• Evidence from learning activities undertaken as part of progression on the NHS Knowledge and Skills Framework

• Involvement in a professional body• Member of a special interest group• Organising journal clubs or other specialist group• Giving presentations at conferences• Mentoring• Supervising research• Writing articles or papers

• Attending seminars/conferences• Attending formal training programmes• Distance learning

• Work related reading and research (books, journals, newspapers)• Internet research

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Additional Resources

Appendix 8

The Social Care Institute for Excellence (SCIE) publishes a wide range of resources designed to support people working in frontline practice to improve outcomes for people who use services. In this section you will find links to a selection of these resources which can help social care workers meet the requirements of the NISCC Continuous Learning and Development Standards.

Whatever your role, you want to ensure that your practice is based on good evidence and knowledge. SCIE’s resources include practice guides, e-learning and Social Care TV, which are available at www.scie.org.uk.

SCIE also provides Social Care Online, a digital library of social care publications. You can use SCIE resources to develop your knowledge and skills, and support your professional development. In the table below is some examples of SCIE resources which can help you to meet the requirements of NISCC’s continuous learning standards (CLS).

Have a look on the SCIE website to see other resources which you may find helpful.

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SCIE Resources (continued)

Safeguarding

Click on the headings below and this will take you to the relevant section of the SCIE website where you can access a variety of SCIE resources. If you wish to download material, you need to register or log on to the SCIE website.

Parents and families

People with physical or sensory impairments

People with learning disabilities

People with mental health problems

Looked after and adopted children and young people

Social care and health inequalities

Children and young people

People with autism Equality and discrimination

Dementia

End of life care

Isolation

Sexual orientation and gender identity

Mental Capacity Innovation in social care

Health needs Defining excellence in social care

Eating and nutritional care

Equipment and telecare

Home care

Housing needs

Prevention and reablement

Residential and nursing care

Carers

Seldom heard groups

Co-production and participation

Integration

Personalisation (self-directed support)

Social work

Supporting frontline practice

Management and leadership

Social Care Online

NISCC September 2015

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