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JESSICA E. SHOEMAKER
12 Emerson Hill SquareMarietta, GA 30060
OBJECTIVE
To obtain a job that can successfully transfer the skills acquired from ten years in management to a Human Resources positon. I am seeking a full-time position where I can utilize my prior experience, personal ability and commitment to help improve the workplace effectively and productively.
SKILLS
Multitasking and effective time management
Training multiple employees in multiple positons
Issue resolution through counseling and administrative action
Efficiency through organization
Proficiency with Microsoft Office suit of products Handle time sensitive documents and maintaining electronic records
EXPERIENCEGeneral Manager- Zaxby’s (Marietta, Georgia) 2015-Current
Continuous performance of duties outlined below and additionally: Review employee time cards and interact with payroll on any pay action issues Interacts daily with employees and guests and communicates with upper management on
any issues that arise to make sure all needs are satisfied
Assistant General Manager – Zaxby’s (Acworth, Georgia) 2014 - 2015 Oversaw training and development of staff and management Maintained a sufficient amount of cash in store for daily operation
General Manager – Zaxby’s (LaGrange, Georgia) 2012 - 2014 Responsible for interviewing, hiring and dismissing store personnel Reviewed profit and loss statements and reconciled them to the store ledger Performed staff reviews and determined performance raises
Assistant Manager / Shift Manager - Zaxby’s (LaGrange, Georgia) 2005 - 2012 Promoted from entry level position to Shift Manager and then to Assistant Manager Became certified as a manager by Zax, LLC. Maintained employee files to ensure compliance with company and state regulations Used historical data to forecast store inventory and placed stock orders accordingly Spearheaded employee incentive program to meet store goals Created and managed schedule for forty employees within labor hour guidelines Accountable for the store safe with up to $2500 in cash Interacted with customers and handled concerns and complaints
Tracked training progress to meet store goals Trained store personnel from crew members to management levels
EDUCATION
Columbus State University 2010 B.S. in Sociology
