Jerome Hurt Social Media Impacts

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    Discuss how social media impacts the delivery of information services in a type of library or

    information center of your choice. Give examples of current library initiatives that illustrate how

    these technologies have been implemented.

    Social Media: The Tools to Connect a Middle School Library

    Social media connects users across the world by interest. It allows educators to discuss,

    debate, and share information with other educators across the world (Ishizuka 2010). Social

    media is transforming the way people receive, deliver, interact, and share information. Though

    the continual use of social media, school library patrons anticipate digital content to be easily

    accessible in the library, class, and the world. As students information seeking behavior evolves,

    it is the responsibility of the schools library media specialist to meet users on their level.

    Moreover, the specialist should provide users with convenient reliable access to information

    using the tools in which users are comfortable receiving information. Social media is

    transforming the way school libraries transmit, receive, and deliver information (Eisenberg,

    2008). Different types of libraries, institutions, and schools have implemented new programs for

    information dissemination in response to patron social media use and changes in patron

    information seeking behavior. New initiatives and programs in other institutions serve as

    templates or roadmaps for middle school libraries to meet their users in the social media arenas.

    When school media professionals introduce students and staff to social media through quality

    programming and initiatives, schools can create a culture of professional learning environments

    (PLEs) and information literate students.

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    Initiatives

    Library of Congress

    The Library of Congress is an institution that sets a leading example in social media and

    information services with several different ventures in delivering and receiving information. The

    Library of Congresss Flickr Commons is a social media photo-sharing tool that the library is

    using to engage current users as well as engage unknown audiences. Furthermore, students use

    Flickr in school libraries for assistance on research projects, homework, and web page creation.

    Flickr serves many different purposes for users across the board with their interactive pages. By

    delivering information (photos) through social media and providing users with an interactive

    experience, the Library of Congress is attracting more users who are able to comment, share, and

    interact with the information (photos). This initiative allows institutions to post historical

    pictures with no known copyright issues and encourages the public to comment, discuss, and

    describe these pictures with tags.

    The initiative of the Flickr Commons began with a small team at the Library of Congress

    discussing how to increase visibility of their historical photo collections (Kroski, 2009). After

    several lengthy discussions, the library decided that an in-house solution would be too

    cumbersome and expensive. To control cost, the committee began reviewing open source

    alternative solutions. After more deliberations, the 2007 Computers in Libraries conference

    highlighted the success of the National Library of Australia with Flickr, a social media photo-

    sharing site. The committee began exploring the possibilities of using Flickr for the needs of the

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    Library of Congresss photo archives; taking the time to examine security concerns, user

    interfaces federal regulations and copyright issues. Flickr appeared to meet all their needs except

    an issue that dealt with images where the owner was not the holder of the copyright, and the

    copyright was unknown. Flickr Commons After deliberations, an agreement was made which

    birthed the. This endeavor into social media information delivery has proven very fruitful with

    over 10.4 million views of the photos in the Flickr Commons as of October 23, 2008 (Kroski,

    2009). Through providing information through Flickr, a social media outlet, the library has

    reached new audiences and engaged previous ones.

    Flat Classroom

    The concept of a 'flat classroom' an ideal based on the constructivist principle of a multi-

    modal learning environment that is student-centered and a level playing field for teacher to

    student and student to teacher interaction. The Flat Classroom initiative is a global collaborative

    project that joins together middle and senior high school students through social media (Flat

    Classroom Project 2010). This project initially began with Julie Lindsay a teacher from Beijing

    and teacher Vicki Davis from the United States. Using various forms of social media to interact

    and share information with classrooms and other students across the globe creating PLEs in both

    schools. The classrooms that participated in the Flat Classroom Project team with other schools

    across the globe to build a compressive website took advantage of a wide-ranging social media

    information delivery services. Blogs, twitter, RSS feeds, social video sharing, and wikis are some

    of the information delivering tools recommended to build a website that engages and inspires

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    users to be active and revisit the site. Moreover, competition using social media classrooms adds

    level of ownership in the quality of information delivered.

    107 Voices

    Created by Mellisa Wantz (2009) 107 Voices, a teacher created social media site used for

    interactions with her English students. Students are regularly engaged to blog about classwork

    issues and class related discussions. Students are able create their own page and allowed to

    customize their page with school appropriate dcor. This site has a mobile feature allowing

    students to read teacher posts, reply to homework, post pictures, and view assignments from their

    mobile phones. Allowing students to use tools they are familiar with and are already at their

    disposal generates interest and allows for information delivery in a means where students

    frequent for regular amounts of information.

    Social Media Information Delivery Tools

    Social Networking

    Social networks are online connections between people or who share interests and

    activities. Social networks allow connections for instant and constant information to send to

    users. Through user news feeds, photo and video sharing, and micro blogging status updates,

    users have become accustomed to receiving a continually and instantaneous stream of

    information. An advantage of social networking is the ability to create groups for users. Creating

    groups allow librarians, grade levels, subject areas, teams, or any special interest groups to

    disseminate information to a specific group. Some school national groups such as the National

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    Junior Honor Society produce pages on social media sites linked and information shared with

    local members of the group.

    Twitter Questions

    Twitter (2010) is a real-time information network that connects users to the latest

    information people find interesting. Twitter uses micro blogging to allow users to post short

    statements that are searchable through index tags. The New York Public library twitters daily

    about the libraries resources, events, and happenings around the city. The library also offers a

    question and answers via twitter. Todays students in secondary school digital natives growing

    up receiving short feeds of information about topics they would like to explore. Twitter is an

    excellent way to keep students engaged and allows students to ask questions as they have them.

    Twittering about books is also a way authors have found to deliver information and attract

    audiences. School media specialists have found this is an excellent way to get students excited

    about books (Ishizuka 2010). Students tweet quotes from and about books to share information

    with the world and others.

    Twitter post responses in real time and allows users to use hash tags simplifying the task

    of finding posts or tweets related to a subject. Best Buy (Twitter 2011) uses the technique to

    answer multiple customers questions in real time. Middle school teachers are using this tool as a

    method of extra credit to inspire students. Short research questions or open-ended questions

    allow for question and answer via twitter. The hash marks and the at symbol make indexing

    and finding answers easy for teachers and fellow students. Other methods of quick response

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    questions on twitter include sentence corrections, math word problems, and allegory question

    and answer.

    Video

    Social media networks are vehicles to embed video streams that provide information for

    users. Students in classrooms are able to view video and debate on issues other students have

    (Wantz, 2009). Videos also give students the chance to introduce themselves to other students

    across the country. School libraries provide more than books providing equipment for video

    conferencing and video editing along with training. Implementation, care, and training for social

    media projects services provided by library media specialist.

    Skype

    With the change in delivery of information and services due to social media, social media

    changes human interactions also. Skype allows authors to meet and interact with groups of

    students instantly at a fraction of the cost (Chima, 2009). Schools are implementing short author

    visits via skype to have question and answer sessions delivering information instantly and

    virtually face-to-face (Messner 2010). Social media has shrunk the world virtually making it an

    expectation to interact online with people across the country and world.

    Website Integration

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    Schools and school districts integrate twitter, Facebook, and Rich Site Summary (RSS) feeds to

    their webpages to continually stream information to stakeholders (Houston ISD. 2011). By

    adding social media, tools to schools and librarys website students, parents, and teachers are

    able to interact with each other in many new ways. RSS feeds provide continual news about

    topic administrators. Libraries use RSS feeds to including announcements, extended services, e-

    journals and table of contents services, reference service, library blogs, web resource

    announcements, search resource, books, newsgroups, search results, and RSS-based search

    engines (Bansode, Dahibhate, & Ingale, K. 2009).

    Media Plan

    Public schools have much to learn from other organizations when it comes to the

    implementation of information delivery about social media aspects. To accommodate for the

    current needs of users of plan social media information plans are implemented The LOC Flickr

    Commons can be adapted to a middle school by allowing students to upload pictures of places

    they visit, and allowing other students to comment and tag the picture. History teachers could

    also utilize this function by placing pictures of upcoming lessons and allowing students to tag,

    comment, or guess relevant information about the images. Similar approaches and methods occur

    in science classrooms. The Flat Classroom projects extend the classroom beyond the physical

    walls of the school. Middle school libraries could adapt this information delivery system to

    coordinate book talks with other libraries across the city or world. Skype and iChat are video

    conferencing tools that would allow instant access and interactions with audiences, authors, and

    experts across the world. Micro-blogging social media tools allow the delivery of information to

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    a wide group of users. This information can include announcements, new arrivals, events, and

    random tidbits of knowledge delivered to students preferred method of delivery. Twitter also

    provides the tools to support question and answer with students outside of library hours or

    facilities. Social media networks like Melisa Wantzs (2010) allow students to be creative and

    expressive in an outlet they are comfortable with and enjoy using. Students can use their librarys

    social network to share information on books, post comments while the library can use the site to

    share information on collections, post information videos, foster question and answer question on

    message boards, and allow students to provide peer support in forums. Social Media has altered

    the worlds methods of information delivery. In order to meet students where they are, libraries

    must use the tools of social media to provide quality services in an evolving world.

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    References

    Bansode, S., Dahibhate, N. B., & Ingale, K. (2009). Rss applications in libraries and information

    centres.Library Philosophy & Practice, 11(1), 1-4. Retrieved from

    http://www.webpages.uidaho.edu/~mbolin/lpp.htm

    Chima, C. W. (2009, June 11). Skype author chat at discovery middle school [Web log message].

    Retrieved from http://cindachima.blogspot.com/2009/06/skype-author-chat-at-discovery-

    middle.html

    Eisenberg, M. (2008). The parallel information universe.Library Journal, 133(8), 22-25.

    Retrieved from http://www.libraryjournal.com/article/CA6551184.html.

    Flat Classroom. (2010, July). The flat classroom project. Retrieved from

    http://www.flatclassroomproject.org/file/view/Flat_Classroom_Brochure_July2010.pdf

    Houston ISD,. (2011). About hisd rss feeds. Retrieved from

    http://www.houstonisd.org/HISDConnectDS/v/index.jsp?vgnextoid=ce972eec5d02d110

    VgnVCM10000028147fa6RCRD&vgnextchannel=3e5608ae6b8fc010VgnVCM1000005

    2147fa6RCRD

    Ishizuka, K. (2010). People Who Need People: How 11 intrepid users get the most out of social

    media. School Library Journal, 56(2), 32-36. Retrieved from

    http://www.schoollibraryjournal.com/slj/reviewsprofessionalreading/856513-

    320/people_who_need_people_how.html.csp.

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    Kroski, E. (2009). Stacking the tech: the library of congress talks digital initiative.Library

    Journal, 133(8), 22-25. Retrieved from

    http://www.libraryjournal.com/article/CA6551184.html

    Messner, K. (2010). An Author in Every Classroom. School Library Journal, 56(9), 42-44.

    Retrieved from http://www.schoollibraryjournal.com

    Twitter. (2010). About twitter. Retrieved from http://twitter.com/about

    Twitter. (2011). Case study: best buy twitter for business. Retrieved from

    http://business.twitter.com/optimize/case-studies/best-buy

    Wantz, M. (2009). About twitter. Retrieved from http://107voices.ning.com/