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8/3/2019 Jerome Hurt Social Media Impacts
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Discuss how social media impacts the delivery of information services in a type of library or
information center of your choice. Give examples of current library initiatives that illustrate how
these technologies have been implemented.
Social Media: The Tools to Connect a Middle School Library
Social media connects users across the world by interest. It allows educators to discuss,
debate, and share information with other educators across the world (Ishizuka 2010). Social
media is transforming the way people receive, deliver, interact, and share information. Though
the continual use of social media, school library patrons anticipate digital content to be easily
accessible in the library, class, and the world. As students information seeking behavior evolves,
it is the responsibility of the schools library media specialist to meet users on their level.
Moreover, the specialist should provide users with convenient reliable access to information
using the tools in which users are comfortable receiving information. Social media is
transforming the way school libraries transmit, receive, and deliver information (Eisenberg,
2008). Different types of libraries, institutions, and schools have implemented new programs for
information dissemination in response to patron social media use and changes in patron
information seeking behavior. New initiatives and programs in other institutions serve as
templates or roadmaps for middle school libraries to meet their users in the social media arenas.
When school media professionals introduce students and staff to social media through quality
programming and initiatives, schools can create a culture of professional learning environments
(PLEs) and information literate students.
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Initiatives
Library of Congress
The Library of Congress is an institution that sets a leading example in social media and
information services with several different ventures in delivering and receiving information. The
Library of Congresss Flickr Commons is a social media photo-sharing tool that the library is
using to engage current users as well as engage unknown audiences. Furthermore, students use
Flickr in school libraries for assistance on research projects, homework, and web page creation.
Flickr serves many different purposes for users across the board with their interactive pages. By
delivering information (photos) through social media and providing users with an interactive
experience, the Library of Congress is attracting more users who are able to comment, share, and
interact with the information (photos). This initiative allows institutions to post historical
pictures with no known copyright issues and encourages the public to comment, discuss, and
describe these pictures with tags.
The initiative of the Flickr Commons began with a small team at the Library of Congress
discussing how to increase visibility of their historical photo collections (Kroski, 2009). After
several lengthy discussions, the library decided that an in-house solution would be too
cumbersome and expensive. To control cost, the committee began reviewing open source
alternative solutions. After more deliberations, the 2007 Computers in Libraries conference
highlighted the success of the National Library of Australia with Flickr, a social media photo-
sharing site. The committee began exploring the possibilities of using Flickr for the needs of the
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Library of Congresss photo archives; taking the time to examine security concerns, user
interfaces federal regulations and copyright issues. Flickr appeared to meet all their needs except
an issue that dealt with images where the owner was not the holder of the copyright, and the
copyright was unknown. Flickr Commons After deliberations, an agreement was made which
birthed the. This endeavor into social media information delivery has proven very fruitful with
over 10.4 million views of the photos in the Flickr Commons as of October 23, 2008 (Kroski,
2009). Through providing information through Flickr, a social media outlet, the library has
reached new audiences and engaged previous ones.
Flat Classroom
The concept of a 'flat classroom' an ideal based on the constructivist principle of a multi-
modal learning environment that is student-centered and a level playing field for teacher to
student and student to teacher interaction. The Flat Classroom initiative is a global collaborative
project that joins together middle and senior high school students through social media (Flat
Classroom Project 2010). This project initially began with Julie Lindsay a teacher from Beijing
and teacher Vicki Davis from the United States. Using various forms of social media to interact
and share information with classrooms and other students across the globe creating PLEs in both
schools. The classrooms that participated in the Flat Classroom Project team with other schools
across the globe to build a compressive website took advantage of a wide-ranging social media
information delivery services. Blogs, twitter, RSS feeds, social video sharing, and wikis are some
of the information delivering tools recommended to build a website that engages and inspires
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users to be active and revisit the site. Moreover, competition using social media classrooms adds
level of ownership in the quality of information delivered.
107 Voices
Created by Mellisa Wantz (2009) 107 Voices, a teacher created social media site used for
interactions with her English students. Students are regularly engaged to blog about classwork
issues and class related discussions. Students are able create their own page and allowed to
customize their page with school appropriate dcor. This site has a mobile feature allowing
students to read teacher posts, reply to homework, post pictures, and view assignments from their
mobile phones. Allowing students to use tools they are familiar with and are already at their
disposal generates interest and allows for information delivery in a means where students
frequent for regular amounts of information.
Social Media Information Delivery Tools
Social Networking
Social networks are online connections between people or who share interests and
activities. Social networks allow connections for instant and constant information to send to
users. Through user news feeds, photo and video sharing, and micro blogging status updates,
users have become accustomed to receiving a continually and instantaneous stream of
information. An advantage of social networking is the ability to create groups for users. Creating
groups allow librarians, grade levels, subject areas, teams, or any special interest groups to
disseminate information to a specific group. Some school national groups such as the National
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Junior Honor Society produce pages on social media sites linked and information shared with
local members of the group.
Twitter Questions
Twitter (2010) is a real-time information network that connects users to the latest
information people find interesting. Twitter uses micro blogging to allow users to post short
statements that are searchable through index tags. The New York Public library twitters daily
about the libraries resources, events, and happenings around the city. The library also offers a
question and answers via twitter. Todays students in secondary school digital natives growing
up receiving short feeds of information about topics they would like to explore. Twitter is an
excellent way to keep students engaged and allows students to ask questions as they have them.
Twittering about books is also a way authors have found to deliver information and attract
audiences. School media specialists have found this is an excellent way to get students excited
about books (Ishizuka 2010). Students tweet quotes from and about books to share information
with the world and others.
Twitter post responses in real time and allows users to use hash tags simplifying the task
of finding posts or tweets related to a subject. Best Buy (Twitter 2011) uses the technique to
answer multiple customers questions in real time. Middle school teachers are using this tool as a
method of extra credit to inspire students. Short research questions or open-ended questions
allow for question and answer via twitter. The hash marks and the at symbol make indexing
and finding answers easy for teachers and fellow students. Other methods of quick response
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questions on twitter include sentence corrections, math word problems, and allegory question
and answer.
Video
Social media networks are vehicles to embed video streams that provide information for
users. Students in classrooms are able to view video and debate on issues other students have
(Wantz, 2009). Videos also give students the chance to introduce themselves to other students
across the country. School libraries provide more than books providing equipment for video
conferencing and video editing along with training. Implementation, care, and training for social
media projects services provided by library media specialist.
Skype
With the change in delivery of information and services due to social media, social media
changes human interactions also. Skype allows authors to meet and interact with groups of
students instantly at a fraction of the cost (Chima, 2009). Schools are implementing short author
visits via skype to have question and answer sessions delivering information instantly and
virtually face-to-face (Messner 2010). Social media has shrunk the world virtually making it an
expectation to interact online with people across the country and world.
Website Integration
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Schools and school districts integrate twitter, Facebook, and Rich Site Summary (RSS) feeds to
their webpages to continually stream information to stakeholders (Houston ISD. 2011). By
adding social media, tools to schools and librarys website students, parents, and teachers are
able to interact with each other in many new ways. RSS feeds provide continual news about
topic administrators. Libraries use RSS feeds to including announcements, extended services, e-
journals and table of contents services, reference service, library blogs, web resource
announcements, search resource, books, newsgroups, search results, and RSS-based search
engines (Bansode, Dahibhate, & Ingale, K. 2009).
Media Plan
Public schools have much to learn from other organizations when it comes to the
implementation of information delivery about social media aspects. To accommodate for the
current needs of users of plan social media information plans are implemented The LOC Flickr
Commons can be adapted to a middle school by allowing students to upload pictures of places
they visit, and allowing other students to comment and tag the picture. History teachers could
also utilize this function by placing pictures of upcoming lessons and allowing students to tag,
comment, or guess relevant information about the images. Similar approaches and methods occur
in science classrooms. The Flat Classroom projects extend the classroom beyond the physical
walls of the school. Middle school libraries could adapt this information delivery system to
coordinate book talks with other libraries across the city or world. Skype and iChat are video
conferencing tools that would allow instant access and interactions with audiences, authors, and
experts across the world. Micro-blogging social media tools allow the delivery of information to
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a wide group of users. This information can include announcements, new arrivals, events, and
random tidbits of knowledge delivered to students preferred method of delivery. Twitter also
provides the tools to support question and answer with students outside of library hours or
facilities. Social media networks like Melisa Wantzs (2010) allow students to be creative and
expressive in an outlet they are comfortable with and enjoy using. Students can use their librarys
social network to share information on books, post comments while the library can use the site to
share information on collections, post information videos, foster question and answer question on
message boards, and allow students to provide peer support in forums. Social Media has altered
the worlds methods of information delivery. In order to meet students where they are, libraries
must use the tools of social media to provide quality services in an evolving world.
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References
Bansode, S., Dahibhate, N. B., & Ingale, K. (2009). Rss applications in libraries and information
centres.Library Philosophy & Practice, 11(1), 1-4. Retrieved from
http://www.webpages.uidaho.edu/~mbolin/lpp.htm
Chima, C. W. (2009, June 11). Skype author chat at discovery middle school [Web log message].
Retrieved from http://cindachima.blogspot.com/2009/06/skype-author-chat-at-discovery-
middle.html
Eisenberg, M. (2008). The parallel information universe.Library Journal, 133(8), 22-25.
Retrieved from http://www.libraryjournal.com/article/CA6551184.html.
Flat Classroom. (2010, July). The flat classroom project. Retrieved from
http://www.flatclassroomproject.org/file/view/Flat_Classroom_Brochure_July2010.pdf
Houston ISD,. (2011). About hisd rss feeds. Retrieved from
http://www.houstonisd.org/HISDConnectDS/v/index.jsp?vgnextoid=ce972eec5d02d110
VgnVCM10000028147fa6RCRD&vgnextchannel=3e5608ae6b8fc010VgnVCM1000005
2147fa6RCRD
Ishizuka, K. (2010). People Who Need People: How 11 intrepid users get the most out of social
media. School Library Journal, 56(2), 32-36. Retrieved from
http://www.schoollibraryjournal.com/slj/reviewsprofessionalreading/856513-
320/people_who_need_people_how.html.csp.
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Kroski, E. (2009). Stacking the tech: the library of congress talks digital initiative.Library
Journal, 133(8), 22-25. Retrieved from
http://www.libraryjournal.com/article/CA6551184.html
Messner, K. (2010). An Author in Every Classroom. School Library Journal, 56(9), 42-44.
Retrieved from http://www.schoollibraryjournal.com
Twitter. (2010). About twitter. Retrieved from http://twitter.com/about
Twitter. (2011). Case study: best buy twitter for business. Retrieved from
http://business.twitter.com/optimize/case-studies/best-buy
Wantz, M. (2009). About twitter. Retrieved from http://107voices.ning.com/