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Jennifer Horne 1 919-616-3883 [email protected] Jennifer Horne www.linkedin.com/in/JenniferLHorne Human Resource Professional Key Skills Training and Development - Personnel Records Maintenance - Customer Relations Insurance Professional - Employee Relations - Administrative Support - Accounting Management Problem SolverDetail oriented Organized Various Computer programs Professional Experience Recruiting Arrange management interviews by coordinating and scheduling times Determine applicants qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements Managed Human Resource training for Dentist to understand how to avoid legal challenges by understanding current legislation, enforcing regulations, recommending new procedures and importance of conducting training for all staff. Employee Relations Acted as a liaison between employees and upper management Maintain discipline/investigation files/performance reviews in secure area and confidentiality is priority Counsels employees regarding work , family or personal problems Explain company compensation, benefit programs, such as medical, insurance, retirement including help with enrolling staff in programs. Prepared newsletter’s and other reports to communicate information about employee concerns, comments, actions, new procedures coming as well as recognizing employees for their contribution to the organization. Supervises clerical or administrative personnel

Jennifer Horne Resume 2016

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Page 1: Jennifer Horne Resume 2016

Jennifer Horne

1

919-616-3883 [email protected]

Jennifer Horne www.linkedin.com/in/JenniferLHorne

Human Resource Professional

Key Skills

Training and Development - Personnel Records Maintenance - Customer Relations

Insurance Professional - Employee Relations - Administrative Support - Accounting

Management – Problem Solver– Detail oriented – Organized

Various Computer programs

Professional Experience

Recruiting

Arrange management interviews by coordinating and scheduling times

Determine applicants qualifications by interviewing applicants, analyzing

responses, verifying references, comparing qualifications to job requirements

Managed Human Resource training for Dentist to understand how to avoid legal

challenges by understanding current legislation, enforcing regulations,

recommending new procedures and importance of conducting training for all

staff.

Employee Relations

Acted as a liaison between employees and upper management

Maintain discipline/investigation files/performance reviews in secure area and

confidentiality is priority

Counsels employees regarding work , family or personal problems

Explain company compensation, benefit programs, such as medical, insurance,

retirement including help with enrolling staff in programs.

Prepared newsletter’s and other reports to communicate information about

employee concerns, comments, actions, new procedures coming as well as

recognizing employees for their contribution to the organization.

Supervises clerical or administrative personnel

Page 2: Jennifer Horne Resume 2016

Jennifer Horne

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Employment History

East Carolina University – Lillington, North Carolina

Patient Care Coordinator January 2014 to present

CommWell Community Health Center- Dunn, North Carolina

Patient Financial Supervisor September 2010 to January 2014

State Farm Insurance – Fayetteville, North Carolina

Office Manager/ Customer Service Representative May 2002 to June 2008

Education

Masters in Science in Human Resource Strayer University, NC currently enrolled

Bachelor in Business Administration concentration in Human Resource Management

Strayer University, NC Graduated 2013

North Carolina Licensed Insurance Agent in following: 2/02 to present

Property and Casualty, Life and Health, Long term Care and Medicare supplement