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Jennifer Horne
1
919-616-3883 [email protected]
Jennifer Horne www.linkedin.com/in/JenniferLHorne
Human Resource Professional
Key Skills
Training and Development - Personnel Records Maintenance - Customer Relations
Insurance Professional - Employee Relations - Administrative Support - Accounting
Management – Problem Solver– Detail oriented – Organized
Various Computer programs
Professional Experience
Recruiting
Arrange management interviews by coordinating and scheduling times
Determine applicants qualifications by interviewing applicants, analyzing
responses, verifying references, comparing qualifications to job requirements
Managed Human Resource training for Dentist to understand how to avoid legal
challenges by understanding current legislation, enforcing regulations,
recommending new procedures and importance of conducting training for all
staff.
Employee Relations
Acted as a liaison between employees and upper management
Maintain discipline/investigation files/performance reviews in secure area and
confidentiality is priority
Counsels employees regarding work , family or personal problems
Explain company compensation, benefit programs, such as medical, insurance,
retirement including help with enrolling staff in programs.
Prepared newsletter’s and other reports to communicate information about
employee concerns, comments, actions, new procedures coming as well as
recognizing employees for their contribution to the organization.
Supervises clerical or administrative personnel
Jennifer Horne
2
Employment History
East Carolina University – Lillington, North Carolina
Patient Care Coordinator January 2014 to present
CommWell Community Health Center- Dunn, North Carolina
Patient Financial Supervisor September 2010 to January 2014
State Farm Insurance – Fayetteville, North Carolina
Office Manager/ Customer Service Representative May 2002 to June 2008
Education
Masters in Science in Human Resource Strayer University, NC currently enrolled
Bachelor in Business Administration concentration in Human Resource Management
Strayer University, NC Graduated 2013
North Carolina Licensed Insurance Agent in following: 2/02 to present
Property and Casualty, Life and Health, Long term Care and Medicare supplement