Jardine Matheson Group – A Focus on Southeast Asia

ThistleThe Magazine of Jardine Matheson

vol.1

20

10

Creativity Focus in 2010 Pride in Performance Awards> page 3

One Central Macau Sets New Standards> page 8

Multiple Honours for Wellcome> page 21

Becoming Even Stronger As we enter the Year of the Tiger, the Group remains in a very strong financial position

and well positioned to take advantage of opportunities for growth.

This is especially so in East Asia, which is widely seen as the engine of global growth

and where the Group has a major presence. As the feature on pages 12-19 reflects, our

business activities in Southeast Asia in particular have increased significantly over the

last decade. In addition to our traditional markets of Singapore, Malaysia, Thailand

and the Philippines, we have also developed a major presence in the important

Indonesian market and become active in Vietnam, Brunei and Cambodia. The Group

is keen to expand in all of these countries when suitable opportunities present

themselves and to grow stronger as the Region prospers.

Anthony Nightingale

CON

TEN

TSAt the Centre 2

Creativity Focus in 2010 Pride in Performance Awards

Asia Pacific Regional Board Meeting

Group in Strong Financial Position …

Feature 12

Jardine Matheson Group – A Focus on Southeast Asia

Leadership 6

Mandarin Oriental Opens in Barcelona

One Central Macau Sets New Standards

JLT Raises Profile of Risk Management in Asia

Special Events to Launch the New Mercedes-Benz

E-Class in Singapore …

Performance 20

7-Eleven South China Celebrates 17th Anniversary and

550th St0re

Multiple Honours for Wellcome

Group Companies Shine in Service and Courtesy Awards

Spotlight on Kia in Singapore and Vietnam …

People 32

Senior Group Finance Appointments

Gold Bauhinia Star for Honorary Chairman of Maxim’s Group

Group Leadership Coaching Course Helps to Transfer Expertise …

Enterprise at Work … Jardine Engineering Corporation

Spirit 26

MINDSET Funds Ongoing Support for Sichuan

Earthquake Victims

Dairy Farm CARE Raises Funds for MINDSET

JETS Team Brings First Matilda Sedan Chair Race

Victory for Jardines

Guardian Celebrates Anniversary with Charity Bonanza …29

23

6

AT THE CENTRE

Creativity Focus in 2010 Pride in Performance Awards

MarketingExcellence

SuccessfulNew Venture

Innovationand Creativity

BusinessOutperformance

CustomerFocus

Creativity Focus in 2010 Pride in Performance Awards

The judging panel for the 2010 Pride in

Performance (PIP) Awards will be looking

for a greater element of creativity from

this year’s entries.

“Creativity in business is becoming

more and more important as a means

of maintaining competitive advantage,”

said Jardine Matheson Group Managing

Director Anthony Nightingale, “so we are

not only seeking entries that demonstrate

excellence in their categories but are also

looking for an added spark of ingenuity

and originality.”

The five award categories for the 2010 PIP

Awards are Customer Focus, Marketing

Excellence, Successful New Venture,

Innovation and Creativity, and Business

Outperformance. Entries had to be

submitted by 8th January and judging

is currently underway with the results

to be announced on 8th March 2010.

Asia Pacific Regional Board Meeting

& Carriage Group Managing Director

Ben Keswick gave presentations.

Professor Michael Enright and Duncan

Sparkes of the British Embassy in

Beijing spoke on the outlook for

China while Ian Hannam of JP Morgan

Cazenove covered capital markets.

The Jardine Matheson Group’s 2009

Asia Pacific Regional Board meeting

brought together board members,

chief executives of the major

business units and country chairmen

at the Mandarin Oriental, Sanya on

Hainan Island.

Following an overview of the

Group from Managing Director

Anthony Nightingale, Group Director

Lord Leach of Fairford, Jardine

Matheson China Representative

Adam Williams, Hongkong Land Chief

Executive Y K Pang, Group Finance

Director James Riley and Jardine Cycle

Centre left: Jardine Matheson Group Chairman Sir Henry Keswick and (right) Managing Director Anthony Nightingale with board members, chief executives of the major business units and country chairmen at the Group’s 2009 Asia Pacific Regional Board meeting.

Group in Strong Financial Position

The Jardine Matheson Group’s Interim

Management Statement covering

the period from 1st July to 11th

November 2009 shows it to be in a

strong financial position with net debt

remaining low and the Group’s overall

trading conditions becoming more

positive. The Group’s earnings have

continued to improve and for the period

under review were ahead of 2008.

The effects of the global economic

downturn on individual businesses

have varied. Improvements have been

seen recently in a number of Jardine

Pacific’s businesses, in particular in its

engineering and construction activities.

Jardine Motors’ Hong Kong and mainland

China businesses have seen increased

demand. Jardine Lloyd Thompson is

producing a satisfactory performance.

Hongkong Land’s commercial

property interests are performing

well. Dairy Farm’s major retail

businesses continued to show

growth. In the face of weakness

in both the corporate and leisure

segments, occupancy levels remained

poor at Mandarin Oriental’s hotels.

Astra’s performance reflects the

strength of the Indonesian economy.

At th

e Ce

ntre

3

Michael D Ruslim

The President Director of Astra International, Michael D Ruslim, has passed away following a short but severe illness.

“Pak Michael was a good friend and trusted colleague,” said Jardine Matheson Group Managing Director Anthony Nightingale. “He will be hugely missed by all those who knew and worked with him.”

Mr Ruslim first joined Astra in 1983 and became its inspirational leader following his appointment as President Director in 2005. He will be remembered for his many outstanding achievements and his community involvement, especially in supporting the development of Indonesia.

Group Managing Director of Jardine Cycle & Carriage (JC&C) Ben Keswick said that the Boards and management of JC&C and Astra were shocked and deeply saddened by the news of Mr Ruslim’s sudden death.

“Pak Michael played a significant role in developing Astra’s businesses and steering it through challenging economic conditions to its present strong financial position,” said Mr Keswick. “During his time as President Director, he provided excellent leadership to the 116,000 employees of Astra and made a positive contribution to Indonesia.”

Mr Ruslim is survived by his wife, Ibu Trisni and two children.

Harry Wilken

Harry Wilken, Company Secretary of Jardine Matheson Holdings Limited,

has died after being taken seriously ill when about to return from London

to Bermuda.

A larger than life character, Mr Wilken first joined the Group in 1972 in Hong

Kong as an accountant. In a career spanning 38 years with Jardines he was

based mainly in Hong Kong, apart from spells in Hawaii and the Philippines,

until 1995 when he moved to Bermuda to take up the position of President of

Jardine Matheson International Services and act as the Company Secretary of

a number of the Group’s London-listed companies.

Mr Wilken played an important role in the local community in Bermuda,

where many tributes have been paid to him. He was also active in the island’s

Scottish community, particularly in hosting the St. Andrew’s Day celebrations

in Jardine House.

“I had known Harry since he first joined Jardines,” said Group Managing

Director Anthony Nightingale. “He will be fondly remembered for his warm and

generous personality and for his great contribution to the spirit of the Firm.”

Mr Wilken is survived by his wife, Eileen.

Jardine Airport Services Taking Off in China

Last year marked a milestone for

Jardine Aviation Services Group (JASG)

as the group’s efforts to expand into

mainland China were rewarded with the

establishment of its first joint venture

partnership in Yunnan, Kunming.

Yunnan Airport Service Limited is an

investment with Yunnan Airport Group,

which owns 12 airports in Yunnan

province and JASG’s ground services

company Jardine Airport Services

Limited (JASL), in which China National

Aviation Corporation (CNAC) has an

equal shareholding. The new company

is now providing passenger handling

services for 16 domestic and six

international and regional airlines at

Kunming Wujiaba International Airport,

which is ranked the seventh busiest

airport in mainland China.

Over the years, JASG has built up

a close relationship with the Civil

Aviation Administration of China

(CAAC) and mainland China carriers

as it sought the right moment to make

a major move into the fast-growing

aviation market.

“JASL’s experience in operating in one

of the world’s leading airports and the

quality of our services, together with

our participation in airport relocation,

have all contributed to us winning this

new business,” said Enoch Lam, Chief

Executive of JASG.

By 2020, it is planned to have 244

airports in mainland China. A new

Kunming Airport, which is due to open

at the end of 2011, will become the

fourth largest airport hub in China.

“Through JASL and Yunnan Airport

Service we hope to play a vital part in

this growth, particularly in Kunming

which is one of the fastest developing

areas of the country,” said Mr Lam.

Since 1991, JASL has also been

contributing to the development of

aviation services at mainland China

airports through a training programme

set up in collaboration with CAAC. This

facilitates the transfer of technical

know-how to management staff from

mainland airports, airlines and regional

departments of CAAC. The Hong Kong-

based programme has trained more

than 150 individuals since its inception.

“Through the programme we

are contributing to the setting

of standards and spreading best

practices throughout the industry,”

explained Mr Lam. “We also hope that

we are helping to inspire and motivate

future leaders in China’s aviation

industry.”

A Jardines delegation led by (centre right) Jardine Pacific Chief Executive Adam Keswick with management executives of Jardine Aviation Services Group’s (JASG) partner, Yunnan Airport Group, led by (centre left) President Liu Ming visit JASG’s new joint venture operation at Kunming International Airport.

Lord Powell Shares Platform with World Leaders

Right: Matheson & Co Director Lord Powell and World Bank President Robert Zoellick at the APEC Leaders’ Forum in Singapore.

Matheson & Co Director Lord

Powell of Bayswater has shared the

platform with world leaders at two

separate events.

The first was this year’s Emerging

Markets Summit in London

organized by The Economist

magazine where Lord Powell and

Thailand’s Deputy Prime Minister

Korn Chatikavanij, a former

chairman of Jardine Fleming

Securities in Thailand, addressed

a session on Southeast Asia and

its prospects. Several Asian heads

of government also spoke at

the conference.

In the second event, Lord Powell

and World Bank President Robert

Zoellick joined forces on a panel

at the APEC Leaders’ Forum in

Singapore, which was attended by

the Heads of Government of the

APEC countries including President

Obama and President Hu Jintao of

China. Lord Powell and Mr Zoellick

discussed changes to the structure

of international relations since the

end of the Cold War.

At th

e Ce

ntre

5

At th

e Ce

ntre

5

LEADERSHIP

Mandarin Oriental Opens in Barcelona

Mandarin Oriental Opens in Barcelona

Jardine Cycle & Carriage (JC&C) showcased the all-new

Lancer EX Ralliart at the Mitsubishi Extreme Drive,

a two-day session of extreme stunts and driving for

motoring fans held at the Changi Exhibition Centre

in Singapore.

The on-board electronics of the two litre, turbocharged

car, which features technology derived from the Lancer

Evolution series, were the focus of a ‘Slip Sliding’ stunt

routine to demonstrate how they could be applied

when road conditions get out of hand. The Lancer EX

was also put through its paces in other stunts which

included the J-turn, an evasive driving manoeuvre

favoured by James Bond, which spins the car from

reverse to forward in one slick movement.

Extreme Stunts Launch Latest Mitsubishi from JC&C

The Mitsubishi Lancer EX performs a J-turn manoeuvre.

Jardine Restaurant Group Acquires KFC in Taiwan

Jardine Restaurant Group (JRG) has acquired the KFC

franchise business in Taiwan from Yum! Brands Inc.

Jardines has a longstanding and successful relationship

with Yum!. JRG currently holds the sole franchisee rights

for Pizza Hut in Hong Kong, Macau and Taiwan and is

developing the Pizza Hut franchise network in Vietnam.

This will be the first time that JRG has operated a KFC

franchised business.

“I am very pleased about this opportunity to expand our

restaurant business in Taiwan,” said Jardine Pacific Chief

Executive Adam Keswick. “The acquisition is in line with

JRG’s strategy of increasing its presence in the Region.”

offers highly stylized and creative

interiors by internationally renowned

Spanish designer Patricia Urquiola.

Each of the guest rooms and suites

provides highly sophisticated in-room

entertainment systems, reflective

of Mandarin Oriental’s renowned

customer-centric technology. The hotel

also has a choice of restaurants and

bars that are destinations in their own

right. Guests can take advantage of

the temperate Mediterranean climate

Mandarin Oriental Hotel Group has

opened its first hotel in Southern

Europe, in Barcelona on Paseo de

Gracia, the city’s most prestigious

address at the centre of its commercial

and entertainment district.

Mandarin Oriental, Barcelona is

housed in the redevelopment of an

elegant mid-20th Century building,

which also incorporates luxury retail

at street level. The 98-room hotel

and enjoy al fresco dining in the

hotel’s 660 sq. m spectacular garden

or relax by the rooftop dipping pool,

which has a panoramic view over the

city’s famous architectural skyline.

In addition, The Spa at Mandarin

Oriental, Barcelona offers a wide range

of holistic rejuvenation and relaxation

treatments as well as luxurious water

and heat therapies in a tranquil,

meditative setting.

Front row centre: KFC Taiwan Chief Executive Officer Ricky Wong, Chief Financial Officer Hamish Ross (back row – second left) and the senior management team of KFC Taiwan, together with William Lyon (back row – centre), General Manager, Business Development, Jardine Restaurant Group and Colonel Sanders (back row – far left) celebrate the acquisition of KFC Taiwan.

Lead

ersh

ip

7

One Central Macau Sets New Standards

Hongkong Land joint venture

One Central Macau is setting new

standards for convenience and quality

in shopping following its grand

opening in early December 2009.

The 400,000 square foot, three-level

shopping mall is part of a mixed-

used project with Shun Tak Holdings

Limited, which is set in the heart of

the city on Nam Van Lake.

One Central Macau is providing

discerning shoppers in Macau with

the same convenience and quality

they have come to expect from Central

in Hong Kong. Many international

brands have opened their first, largest

or flagship stores in the mall where

tenants include Louis Vuitton, Hermès,

Gucci, Fendi, Ermenegildo Zegna,

Dolce & Gabbana, Dior, Cartier, Bvlgari

and Burberry, among many others.

“We were committed to re-creating

the shopping experience found in

Hong Kong here in Macau, and with

such eager response from the most

prestigious international brands, we

can say that we have realized this

dream,” said Hongkong Land Chief

Executive Y K Pang.

One Central Macau offers

shoppers the ultimate retail and

lifestyle experience, with access

to entertainment, fine dining,

upmarket residential buildings, the

new Mandarin Oriental Hotel and

serviced apartments, and leading

lifestyle and gaming destination

MGM GRAND Macau.

“In bringing One Central Macau to

life, we were able to leverage a track

record of success in developing

unique, luxury shopping experiences

for consumers that demand the

highest level of quality,” said Mr Pang.

“We believe that One Central Macau

is destined to become one of the

premier destinations in Macau.”Hongkong Land joint venture One Central Macau offers shoppers the ultimate retail experience.

Jardine Motors has opened the doors of its new

Audi Centre in Tamworth in the West Midlands.

The new world class ‘terminal’ design building

is the first to open in England and one of only

two in the United Kingdom.

The £7.7 million (US$12.5 million) facility

features a 14-car showroom displaying

all of the Audi brand portfolio and

19 workshop bays.

“This provides a great platform for

growth with the ability to operate

a larger vehicle park,” said Jardine

Motors UK Chief Executive Alun Jones. Jardine Motors’ pioneering new Audi Centre in Tamworth in the West Midlands.

Jardine Motors UK Unveils Audi’s New Terminal Concept Centre

A Citi Giant credit card

launched six months ago

by PT Hero Supermarket

Tbk and Citi Bank in

Indonesia as part of an

ongoing effort to increase

customer loyalty has

proved a runaway success

with more than 130,000

members recruited.

The Visa credit card

offers up to 5% cash

back on all purchases at Giant

supermarkets and hypermarkets,

Hero supermarkets and Guardian

health and beauty stores as well

as 5% discount on own brands and

0.5% cash back on all purchases

outside the above mentioned

stores. In addition, members receive

IKEA Opens Expanded Shatin Store

special discounts on selected items

every month.

“The growing database of credit

card members has already started

delivering tangible benefits,”

said Hero Supermarket Marketing

Director Maria Suwarni.

JLT Raises Profile of Risk Management in Asia

Jardine Lloyd Thompson (JLT) has made

a significant contribution to raising the

profile of risk management in Asia, in

particular through its involvement in

the Asia Risk Council (ARC), which was

established in 2007 at the instigation

of JLT Asia and then Jardine Matheson

Risk Manager Ray Mattholie to address

issues and challenges relating to the

risk landscape in the region.

Subsequently JLT and representatives

from several other Group companies

played a leading role in the third

annual meeting of the ARC, which

was held recently in Hong Kong

and attended by over 60 senior risk

executives representing companies

from across Asia.

“Having attracted 15 participants to the

inaugural session, the ARC has since

grown in profile to the level achieved

this year,” said Mr Mattholie who once

again chaired the event.

Contributions from other Group

representatives included a session

co-hosted by Victor Tse of Jardine

Matheson; Samuel Manasseh of Astra

International who spoke on developing

a supply chain risk management

process; ‘Practical Risk Management –

Responding to a Crisis’ delivered by

Paul Clarke and Martin Goh of JLT Risk

Consulting; a review of the uses of

‘Catastrophe Modelling’ co-presented

by Matt Payne of JLT; and an unusual

approach to risk management from Mike

Wellsted from JLT on his 250 kilometre

trek through the Namibian desert.

In preparation for the opening,

more than ten IKEA Hong Kong

staff spent eight weeks in Sweden

undergoing special training.

In addition, a similar number of

specialists from IKEA’s headquarters

visited Hong Kong where they

provided valuable help with some

of the store layouts. Altogether

over 100 IKEA staff were involved in

the build-up to the opening making

the new Shatin Store an excellent

source of home furnishings.

Centre right: Lars Danielsson, the Consul-General of Sweden and Lucy So, Manager of the IKEA Shatin store, participate in the traditional Swedish log-sawing ceremony, which marked the opening of the expanded store.

IKEA Hong Kong’s expanded Shatin

Store has been opened with a log-

sawing ceremony and lion dance.

The new 120,000 sq. ft store is

located at HomeSquare, Grand

Central Plaza in Shatin and features

35 display rooms which fuse

Scandinavian style with unlimited

home furnishing ideas; 7,500 low

price, good quality items; a 130-seat

Swedish restaurant and a children’s

playground and ball pool.

PT Hero Supermarket and Citi Bank Indonesia executives including (2nd right) John Callaghan, Chief Executive Officer, Hero Supermarket and (2nd left) Shariq Mukhtar, Citi Country Officer, Citi Indonesia launch the Citi Giant credit card.

Runaway Success for Citi Giant Credit Card

Lead

ersh

ip

9

Mandarin Oriental Opens Exciting New Venues in Hong Kong and Las Vegas

Mandarin Oriental has opened two

exciting new venues in Hong Kong and

Las Vegas.

In Hong Kong, The Excelsior has

added an extension to its 34th floor

restaurant – ToTT’s Roof Terrace.

The brand new outdoor roof terrace

Special Events to Launch the New Mercedes-Benz E-Class in Singapore

The new Mercedes-Benz E-Class

saloon and E-Class coupe were the

centre of attention at a number

of special events held by Jardine

Cycle & Carriage (JC&C) to mark the

models’ official launch in Singapore.

In addition to an exclusive

introduction for media and business

partners, Mercedes-Benz customers

and the public were invited to view

the new E-Class over a period of four

days with the added attraction of

entertainment from jazz and classical

musicians. Altogether more than

3,650 people flocked to see these

exciting additions to the Mercedes-

Benz portfolio.

The new E-Class models were also

on show at a JC&C jewellery making

workshop held specifically for female

customers. Participants at the session

were given the opportunity to design

their own silver jewellery and each

received a sales kit highlighting the

attributes of the new E-Class.

Meanwhile JC&C Mercedes-Benz

customers enjoyed a live screening

of the second Formula One night race

in Singapore. Guests could also enter

a lucky draw to guess the winner of

the race and the fastest time. Prizes

included Formula One goodie bags

and a cap signed by Lewis Hamilton. Jardine Cycle & Carriage held a private viewing of the new Mercedes-Benz E-Class at its Mercedes-Benz Center in Singapore.

Twist, the new Pierre Gagnaire restaurant at Mandarin Oriental, Las Vegas.

offers alfresco cocktails and snacks

with exhilarating views of Victoria

Harbour and the stunning city

skyline. Entering through a red

glass door, guests are treated to

the breathtaking views through a

newly constructed glass parapet,

complemented by wooden decking,

and rich violet and gold mosaics,

accentuated by LED and optical

fibre lighting.

At Mandarin Oriental, Las Vegas, the

first restaurant in the United States

by three-star Michelin Chef Pierre

Gagnaire has opened as the hotel’s

signature venue. Twist by Pierre

Gagnaire offers an innovative menu

which infuses the simplicity of classic

French cuisine with a modern spin,

relying on the pairing of flavours and

textures for which Gagnaire is known.

Located on the 23rd floor of the

hotel, the Adam D Tihany-designed

restaurant seats 74 and features a

dramatic glass staircase leading up

to a suspended wine loft. More than

300 gold globes illuminate the space,

appearing to float in the air across

the ceiling. Elevated tables allow

every guest a view from the floor-to-

ceiling windows that overlook the Las

Vegas Strip.

7-Eleven Singapore Adds Value at the World’s Largest CNG Station

7-Eleven Singapore is providing

convenience for customers of C-NERGY

at 50 Old Toh Tuck Road in West

Singapore, which, with 46 pumps,

has a place in the Guinness Book

of Records as the world’s largest

compressed natural gas (CNG) station.

In collaboration with C-NERGY, which

is operated by Union Gas Pte Ltd,

7-Eleven has customized its 24/7

convenience store at the station to

cater for the specific needs of the

consumers using it. For example,

taxi drivers make up to 90% of the

customer base and the hot food

offered by the 7-Eleven food service

counter has been well received by

drivers wanting a quick meal while

filing up their tanks. The station also

serves nearby residents and 7-Eleven

has made available a variety of

household products and drinks for the

convenience of these customers.

“7-Eleven’s collaboration with

C-NERGY showcases our desire to be

a leading convenience chain store that

evolves with the times,” said 7-Eleven

Singapore Chief Executive Officer

Victor Chia.

Left: Singapore MP Seng Han Thong tours the new 7-Eleven store with 7-Eleven Singapore Chief Executive Officer Victor Chia.

JLT Expands UK Employee Benefits Activities with Acquisition

Jardine Lloyd Thompson (JLT) will

strengthen its market position in

UK employee benefits and add

significantly to its expertise and

capabilities through the recent

acquisition of HSBC Actuaries and

Consultants Limited (HACL).

The acquisition brings together two

market leading employee benefit

consultancies with synergy in both

culture and client offerings. It also

underlines JLT’s determination to see

its employee benefits business grow

as a strategically central part of the

JLT Group.

“It is a complementary deal,

playing to our strengths and

adding capabilities in important

professional fields,” explained JLT

Chief Executive Dominic Burke.

In the year ended 31st December

2008, HACL, which employs some

440 staff, had revenues of circa

£40 million (US$64.3 million).

Jardine Airport Services Limited

(JASL) became the first ground

handling services company in Hong

Kong to handle the world’s largest

passenger jet when Singapore

Airlines inaugurated its A380 daily

service between Singapore and Hong

Kong last year.

A new operations procedure had to

be implemented to deal with the

superjumbo plane and leading up

to the day of the inaugural flight,

the JASL team worked tirelessly to

ensure that all passenger handling

processes were in place at check-in,

boarding, flight operations and load

control for the aircraft.

“These meticulous preparations

contributed to a successful operation

and on-time departure of the

superjumbo jet,” said Enoch Lam,

Chief Executive, Jardine Aviation

Services Group.

Of the 14 commercial airlines to have

ordered the A380, ten are customers

of Jardine Aviation Services.

“The professional readiness of JASL

enables us to move forward with

the industry as more airlines seek

efficient alternatives and begin to

operate the superjumbo,” added

Mr Lam.

Passengers checking in for their journey on the inaugural A380 flight from Hong Kong to Singapore.

Superior Customer Services for World’s Largest Passenger Jet Le

ader

ship

11

FEATURE

Jardine Matheson Group – A Focus on Southeast Asia

Jardine Matheson Group – A Focus on Southeast Asia

Having weathered the worst of the

storm caused by the global financial

downturn, the Jardine Matheson

Group is currently in a strong position

and poised to make the most of new

opportunities in Southeast Asia.

Apart from Singapore and Malaysia

where the Group has traditionally

had a major presence and its long

association with both Thailand and

the Philippines, there is growth in the

fast-moving and important Indonesian

market as well as in the newer markets

of Vietnam and Cambodia, in which the

Group is now investing.

The increasing extent of the Group’s

business activities in Southeast Asia

is reflected in the fact that in 2008 the

Region made up 43% of underlying

profits, compared with 9% in 2000,

and that percentage is likely to

increase further. The Group also now

employs some 180,000 people in the

Region. By far the greatest number

of these – over 144,000 – are in

Indonesia, which over the last decade

has assumed growing significance

through Jardine Cycle & Carriage’s

investment in Astra.

Firmly focused on expanding business

activities in the Region where

opportunities present themselves, the

Group is concentrating on identifying

and implementing means of staying

ahead of its competitors.

“This means continuing with viable

expansion programmes to sustain our

leading positions in all our markets,”

said Group Managing Director

Anthony Nightingale.

As the Region continues to show a

stronger economic recovery than

many other parts of the world, there

should be many opportunities for

viable expansion ahead, particularly in

the newer markets where traditional

industries are rapidly being overtaken

by the development of infrastructure,

manufacturing and services.

“Our long history and experience in

Southeast Asia, the growth of our

business activities in the Region over

the last decade and the synergy which

exists across the Group, mean we

are well positioned to become even

stronger in the Region as it prospers,”

added Mr Nightingale.

Cambodia Indonesia Malaysia Philippines Singapore Thailand Vietnam

Engineering and Construction

Transport Services

Insurance Broking

Property Investment and Development

Retailing

Restaurants

Luxury Hotels

Motor Vehicles and Related Activities

Financial Services

Heavy Equipment

Mining

Agribusiness

Information Technology

Jardines’ Presence in Southeast Asia

Feat

ure

13

Involved in Indonesia

Through its investment in Astra, the

leading conglomerate in Indonesia

and the largest independent

automotive group in Southeast

Asia, Jardines has been actively

participating in the emerging

economy of this extensive island

nation. The Group’s older investments

in other sectors of the economy too

mean that Jardines is represented

across a broad spectrum of business

in Indonesia.

Currently the Indonesian economy is

benefitting from sound government

policies which are committed

to strengthening infrastructure,

improving the business climate and

boosting growth. Foreign confidence

is also rising as reflected in Moody’s

lifting of the country’s sovereign

rating to Ba2 from Ba3.

Astra, in which Jardine Cycle &

Carriage holds an interest of just

over 50%, is listed on the Indonesia

Stock Exchange and is a diversified

business group with more than

150 subsidiaries. Its six core

businesses are automotive, financial

services, agribusiness, heavy

equipment and mining,

information technology

and infrastructure.

Astra’s automotive business

comprises the production,

distribution, retail and after-

sales service of motor vehicles

and motorcycles. It holds 58%

of the country’s motor vehicle

market through partnerships

with leading manufacturers

such as Toyota and Daihatsu,

and 46% of the motorcycle

market through Honda.

Astra also manufactures and

distributes automotive components.

In addition it provides a wide

spectrum of high-quality financial

products and services in support

of its automotive businesses and

is also involved in retail banking

through its stake in PT Bank

Permata Tbk.

Through United Tractors (UT), Astra

is the sole distributor of Komatsu

heavy equipment in Indonesia

and its subsidiary Pamapersada

Astra’s extensive automotive business includes the production of cars such as these Toyotas.

Astra subsidiary United Tractors is the leading provider of heavy equipment for the mining, construction, forestry and agribusiness industries in Indonesia.

Nusantara is the country’s largest coal

mining services contractor. In recent

years, UT has expanded its interest

in the coal mining business as a

concession owner. The group is also

one of Indonesia’s largest producers

of palm oil with plantations covering

approximately 260,000 hectares.

As global demand for palm oil rises,

Astra Agro Lestari is involved in every

aspect of the industry from cultivation

to harvesting and processing.

Now part of the Dairy Farm Group,

PT Hero Supermarkets pioneered the

introduction of modern supermarkets

in Indonesia in the 1970s. Today it

is one of the top five retailers in the

country. Hero serves its customers

using multiple retail formats,

which include Hero and Giant

supermarkets, Giant hypermarkets,

Guardian health & beauty stores and

Starmart minimarkets.

PT Tunas Ridean, a listed affiliate of

Jardine Cycle & Carriage, is one of the

largest independent motor vehicle

dealers in Indonesia. It is also a major

provider of vehicle financing through

its associate, Mandiri Tunas Finance.

A Strong Presence in Singapore

Many Group operations use Singapore

as a hub for Southeast Asia and are, or

have the capacity to become, market

leaders in their respective fields. The

city-state’s high standards of corporate

governance and administrative efficiency

along with the Government’s objective

to attract foreign capital and talent and

further enhance its status as a leading

global city make it conducive to doing

business. The Group’s businesses are

generally performing well despite the

difficult economic environment of the

past year. Most are well positioned for

expansion, both organic and through

acquisition, into related businesses

or new sectors in line with the

development of the Region.

Jardine Cycle & Carriage (JC&C)

continues to look at new growth areas

in its mature automotive market. With

a strong base, which includes the

Mercedes-Benz, Mitsubishi, Kia and

Citroën marques, JC&C is constantly

anticipating the needs of its customers

with the introduction of new models

and exciting customer care events.

Hongkong Land has a high profile in

Singapore. Its first groundbreaking

developments, One Raffles Link and

CityLink Mall, set new standards for

quality, convenience and integrated

retail facilities when they were

completed in 2000. Currently Hongkong

Land is helping to create Singapore’s

new central business district on the

waterfront with joint venture iconic

developments One Raffles Quay and

Marina Bay Financial Centre.

Hongkong Land subsidiary, MCL Land,

has more than 40 years experience

of building homes in Singapore

and Malaysia. Last year MCL Land

had pre-sales of 264 new homes in

Singapore, four and a half times the

number of units committed in 2008. This

reflects an increase in demand for units

in mid and mass-market developments.

Dairy Farm operates four key retail

formats in Singapore – Cold Storage,

Market Place and Shop n Save

supermarkets; Giant Hypermarkets;

7-Eleven convenience stores; and

Guardian health & beauty stores – and

is a market leader in each segment.

While Singapore is an established

market and new sites, especially for

the development of hypermarkets, are

limited, the group continues to expand

and develop. During 2010, it plans to

open 50 new stores and widen its range

of house brands to provide continuing

good value for customers.

Originally opened in 1987 as The

Oriental, Singapore, but renamed

following extensive renovation

five years ago, Mandarin Oriental,

Singapore, continues to

uphold its position as

one of Singapore’s best

luxury hotels. Located

on Marina Square with

close proximity to the

Formula One Grand Prix

track, Singapore River and

shopping, cultural and

underground transport

facilities, the hotel appeals

to both business and

leisure travellers alike.

Following on from the long-term

success of its three existing office

buildings in Jakarta’s central

business district, PT Jakarta Land,

a 50/50 joint venture between

Hongkong Land and Central Cipta

Murdaya, will this year commence

construction on World Trade

Center II. The 60,000 square

metre building will have basement

parking, retail, banking space and

28 levels of offices.

Jardine Lloyd Thompson (JLT) has

been operating in Indonesia since

1976 and was the first foreign

joint venture insurance broker to

establish operations in the country.

JLT specializes in a wide range

of insurance services and also

provides professional advice in the

areas of self-funding mechanisms,

catastrophe analysis, protection

and disaster recovery.

Following a multi-million dollar

renovation last year, Mandarin

Oriental, Jakarta is positioning

itself as the most luxurious hotel

in the city with 272 spacious rooms

and suites and several fine new

restaurants. Located in the heart of

Jakarta’s financial and diplomatic

district, the hotel combines

the richness of Indonesian

culture with Mandarin Oriental’s

legendary service.

Since starting operation in

Indonesia in 1998, joint venture

company PT Berca Schindler

Lifts has been providing lift and

escalator solutions for many

prestigious new developments in

the country including premium

office and residential towers,

hotels and mega malls.

Jardine Cycle & Carriage’s impressive portfolio of leading automobile marques in Singapore includes Mercedes-Benz.

Feat

ure

15

and infrastructure sectors. At the same

time the company has developed a

successful business supplying products

to overseas markets.

Jardine Shipping Services Singapore

is a market leader in providing shipping

agency services to clients who range

from leading global shippers, ship

owners, ship operators and charterers

to local importers and exporters.

Capitalizing on Singapore’s position as

a global shipping hub, JSS Singapore

handles all kinds of vessels from the

largest tankers to cruise liners.

With a well-established reputation

in the high-end of the market,

Jardine Schindler has recently been

Gammon, which has had a presence in

Singapore since the 1980s, has recently

broadened its service offering with the

formation of foundation and electrical

and mechanical business units. Through

subsidiary, Gammon Capital, the group

is in the process of completing its first

Public Private Partnership (PPP) project

in Singapore, an important step in its

strategy of creating sustainable PPP

businesses in the Region.

JEC Singapore started out providing

Mechanical and Electrical (M&E)

Technical services in 2001. Today JEC

Singapore also offers a full range of

architectural fit out, M&E equipment

and turnkey solutions, as well as high

value-added services in the building

making inroads into other market

segments. In particular, the Schindler

3100 product range is meeting the

requirements for multi-generation

family living in homes with private lifts.

Singapore is a core hub for Rothschild’s

Asia business. Over recent years this

has shown rapid growth in all areas,

particularly mergers and acquisitions.

Singapore is the regional headquarters

of Jardine Lloyd Thompson (JLT)

Asia, which has had a presence

there since 1969. From this base,

JLT’s strategic business units work

closely with offices in Asia and,

where necessary, around the globe,

leveraging the expertise of the JLT

network. In Singapore, JLT is dominant

in insurance broking services

for the construction, employee

benefits, property & liability, marine,

professional & executive risks and

wealth management sections.

Jardine OneSolution (JOS) has been

active in Singapore since 1998 with

a strategy to build its expertise and

capabilities across different industries.

Today it has a strong presence in

the commercial sector and clear

leadership in the public sector.

Hongkong Land joint venture developments Marina Bay Financial Centre and One Raffles Quay will form a key part of Singapore’s new waterfront central business district.

Stepping into Cambodia

The Jardine Matheson Group has taken its first major step into

Cambodia with the agreement to acquire a 12.25% stake in ACLEDA

Bank (ACLEDA) from Netherlands Development Finance Company.

Originally created in 1993 as a ‘Micro Finance’ NGO entity providing

small loans to retired military personnel, ACLEDA became a commercial

bank in 2003 and is today Cambodia’s second largest such institution.

Jardine Schindler began operations in Cambodia in 2001 and since then

has been focused on establishing the brand and building up market

share. New residential projects and Government plans to develop the

seaside city of Srihanuville into a leisure resort area are all providing

good potential for growth, particularly for Schindler escalators and lifts.

ACLEDA Bank, in which the Jardine Matheson Group has agreed to acquire a 12.25% stake, is Cambodia’s second largest commercial bank with 232 branches and over 7,000 staff.

A Market Leader in Malaysia

Giant is a household name in Malaysia where it is the leading retailer.

There are more than 300 Guardian Health & Beauty stores serving the health, personal care and beauty needs of Malaysians across the country.

The Group has had a presence in

Malaysia for over 50 years. In the

mid-1990s this was strengthened

with investments in Cycle & Carriage

Bintang, Mandarin Oriental and

Guardian and consolidated further

with the acquisition of Giant in 1999.

Currently there are eight Jardines’

businesses in Malaysia operating in

an economic environment which is

experiencing a lifting of some of the

traditional restrictions imposed on

foreign investors. The Government

is also focusing on industries such

as health care, public transport,

energy, the financial sector and

tourism, many of which offer

potential opportunities for growth

to Group companies.

Dairy Farm’s retail businesses are

leaders of their markets. They

operate 35 Giant hypermarkets,

67 Giant superstores/supermarkets,

18 Cold Storage supermarkets and

339 Guardian Health & Beauty

stores. A key factor in Giant’s

success has been its ability to

offer value for money products

that meet the needs of local

consumers. During 2010, Giant

will open seven new stores as well

as a fresh distribution centre in

Balakong, Selangor.

Jardine OneSolution (JOS) is the

number one distributor of computer

products in Malaysia with strong

expertise in merchandising and

procurement and an unrivalled

portfolio of international vendors. The

company has offices in Kuala Lumpur,

Penang and Johor Bahru.

Antah Schindler is a well-established

company involved in the installation

and maintenance of Schindler brand

elevators and escalators.

Jardine Lloyd Thompson has had

a presence in Malaysia for almost

30 years. The group specializes

in the provision of insurance and

reinsurance broking services for

both Malaysian and multinational

clients and provides innovative risk

management solutions tailored to

meet clients’ needs.

Cycle & Carriage Bintang (CCB)

is the leading Mercedes-Benz

dealer in Malaysia and last year

celebrated its 110th anniversary

as a company. It also sells vehicle

parts and accessories and services

close to 70% of the Mercedes-Benz’

after sales business in Malaysia. A

recent restructuring has revitalized

its profitability.

Located between the iconic Petronas

Towers and Kuala Lumpur City Park,

Mandarin Oriental, Kuala Lumpur

is the city’s most distinctive and

prestigious hotel. The hotel has 643

rooms and 51 serviced apartments.

Rothschild Malaysia provides a full

range of corporate finance advisory

services particularly in the areas of

mergers and acquisitions and debt

and restructuring advisory work.

Feat

ure

17

75 Years in Thailand

Jardine Matheson has recently

celebrated its 75th anniversary in

Thailand, a reflection of its long

association with the country. While

the ongoing turbulent political

situation has curtailed both

incoming foreign direct investment

and domestic consumption, good

economic fundamentals and a strong

infrastructure mean that there are

opportunities for potential growth.

Jardine Engineering Corporation (JEC)

Thailand has been established for

over 40 years and is a market leader in

building services with a strong presence

in the new-build sector. JEC is also

focusing on specialist contracting in the

transportation and energy sectors. Trane

Thailand leads the market for large

commercial air-conditioning units and

is a household name for domestic units

too. The company also produces units

Set in over 60 acres of natural landscape and surrounded by the rich heritage of the Lanna Kingdom, Mandarin Oriental Dhara Dhevi, Chiang Mai has established itself as a brand-defining destination.

for the export market. Jardine Schindler

Thailand has a strong presence in the

high-rise segment of the Thai market

with many long-term customers

including several of the country’s

largest real estate developers.

The legendary Mandarin Oriental,

Bangkok has set the benchmark for

hotel standards in Thailand for many

years and in spite of a significantly more

Well Placed in the Philippines

Jardine Lloyd Thompson offers specific

expertise in risk management including

employee benefits, financial risks,

natural resources, construction,

aviation, property & liability,

and utilities. Jardine Shipping

Services is a leading

shipping agency.

Jardine Direct Company

provides offshore information

technology support services to

Dairy Farm units in Hong Kong,

Southern China and Taiwan.

Hongkong Land has a presence

in the Philippines through joint

venture Northpine Land, which

focuses on middle-income

housing developments.

Jardines’ association with the

Philippines dates back to the 19th

Century but it was not until the early

1970s that the Group began to actively

invest in businesses there.

Jardine Engineering Corporation

(JEC) Philippines’ subsidiary, Jardine

Distribution, Inc (JDI), markets a wide

range of crop protection products and

applied construction chemicals from

leading international manufacturers.

JEC Philippines focuses on providing

HVAC (heating, ventilation and air-

conditioning) services for large

corporations. Jardine Schindler

Elevator Corporation (Philippines) is

among the leading suppliers of lifts,

escalators and moving walkways.

Mandarin Oriental, Manila, which is

located in the central business district

of Makati, has won many awards for

quality service.

One of Jardine Distribution, Inc’s (JDI) field staff offers advice and explains the benefits of one of JDI’s crop protection products to a farmer in the Philippines, where they are among the leading brands.

Expanding in Vietnam

Political stability, impressive

economic growth, an entrepreneurial

private sector and a young population

have turned Vietnam into a

marketplace with great potential.

Over the last 15 years, Jardine

Matheson has invested in key areas

of Vietnam’s economy.

Through Jardine Strategic, the Group

holds a 7% stake in Asia Commercial

Bank (ACB), the largest private bank

in Vietnam.

Jardine Cycle & Carriage has a

29% interest in Truong Hai Auto

Corporation (THACO), which has

grown to become one of Vietnam’s

largest domestic automotive players

undertaking assembly, distribution

and retail for several international

automotive principals and its own

THACO brands. It also operates the

largest sales network in Vietnam.

JC&C is actively supporting THACO’s

plans to expand, including areas like

automotive consumer financing and

component production.

Truong Hai Auto Corporation (THACO), in which Jardine Cycle & Carriage holds a 29% interest, has its automotive assembly plant in Chu-Lai, Vietnam where it is the largest private employer in Quang Nam Province with over 3,000 staff.

Hongkong Land first

invested in Vietnam some

15 years ago introducing

international construction

and property management

standards with two

office buildings in Hanoi.

Currently Hongkong Land

is pursuing commercial

and residential projects in

Ho Chi Minh City (HCMC).

Dairy Farm, which

entered the Vietnam

market in 2006 when its wholly-owned

subsidiary Giant South Asia (Vietnam)

was granted a retail business licence

to operate supermarkets, is actively

reviewing opportunities to expand and

to develop other retail formats.

With 13 years of experience in the

market, Schindler Vietnam is the

industry leader for lifts and escalators.

In addition, Schindler Vietnam

produces components for Schindler’s

high-speed elevators for both the

domestic and export markets.

The more than 1,500 Schindler elevators and escalators in Vietnam are maintained by Schindler Vietnam’s specialist engineers and technicians to ensure maximum efficiency and absolute safety.

Jardine Lloyd Thompson (JLT), which

is headquartered in HCMC with a

branch office in Hanoi, has been

represented in Vietnam since 1994

and received its full broking licence

in 2008.

Pizza Vietnam, a joint venture

between Pizza Hut Hong Kong and

IFB Holdings, opened its first Pizza

Hut in the country three years ago

in HCMC. Today there are ten Pizza

Hut outlets in HCMC, Hanoi and

Dong Nai.

competitive market, continues to

protect its leadership position against

other luxury brands. Resort hotel

Mandarin Oriental Dhara Dhevi, Chiang

Mai, which opened five years ago,

has also established itself as a brand-

defining destination.

Jardine Lloyd Thompson Thailand

has been operating for 36 years and

is actively engaged in the small &

medium enterprise, affinity, major

corporate, and employee benefits

(EB) segments. It is also the market

leader in the hotel industry segment.

Licensed two years ago, JLT Life

Assurance Broker is able to take

advantage of the rapid growth in

the EB sector through a full range

of products and services for a

variety of clients.

Feat

ure

19

7-Eleven South China Celebrates 17th Anniversary and 550th Store

PERFORMANCE

Multiple Honours for Wellcome

Wellcome Hong Kong’s ‘One Dollar Does Matter’ advertising campaign caught the imagination of a large audience and won industry recognition.

Wellcome has achieved multiple

honours in the 2009 HKMA (Hong

Kong Management Association)/TVB

Awards for Marketing Excellence.

The company’s ‘One Dollar Does

Matter’ marketing campaign won

the Certificate of Excellence in the

Campaign Awards division and the

Citation for Outstanding TV Campaign.

In addition, Wellcome Marketing

Director Diane Chiu was named

7-Eleven South China Celebrates 17th Anniversary and 550th Store

7-Eleven South China has celebrated

its 17th anniversary and the opening

of its 550th store located in New City

Zhujiang, Guangzhou.

The ceremony was held on the

anniversary of the opening of the first

five 7-Eleven stores in Shenzhen on

16th October 1992. In the 17 years

since then, 7-Eleven South China has

expanded in the region to encompass

the five main cities of Guangzhou,

Shenzhen, Dongguan, Zhuhai and

Foshan, and is rapidly advancing

towards the ambitious goal of

1,000 stores.

Speaking at the ceremony, 7-Eleven

South China Chief Executive Officer

Jenny Lee emphasized 7-Eleven’s

commitment to providing convenient

service and high quality products to

customers according to the corporate

principle of ‘Convenience Everyday’.

JEC green solutions for sustainable development were on show at Green-Biz 2009, which was held in Vietnam.

JEC Showcases Green Solutions in Vietnam

JEC partnered with Hongkong Land to showcase its green

solutions at the Green-Biz 2009 event organized by EuroCham

and the Vietnam Chamber of Commerce and held in Hanoi.

JEC presented solutions which could be applied to Vietnam’s

development challenges in the energy, water, transport and

construction sectors. The event also included a conference

which brought together key figures from European and

Vietnamese business communities, governments and

consultancies to share solutions for sustainable development

in Vietnam.

2009 Hong Kong CIM Marketer of

the Year and won the Distinguished

Marketing Leadership Award, while

Wellcome Group Marketing Manager

Annie Sin carried off the Best

Presentation Award.

“These awards reflect the industry’s

recognition of Wellcome’s excellent

achievements in marketing,” said

Wellcome Hong Kong Chief Executive

Officer Alex Tay.

The HKMA/TVB Awards for Marketing

Excellence were established in 1986

and the 2009 finalists included leading

institutions such as MTR, American

Express, McDonald’s and the Hong

Kong Jockey Club.

Perf

orm

ance

21

Centre: Singapore Deputy Prime Minister Teo Chee Hean is warmly welcomed to Giant Tampines as guest of honour at the official opening of the overhead pedestrian bridge in Pasir Ris town.

Singapore Deputy Prime Minister Visits Giant Flagship Store

Singapore Deputy Prime Minister Teo Chee Hean paid a special visit to Giant

Tampines to mark the opening of an overhead pedestrian bridge linking the

residents in Pasir Ris town to the hypermarket.

Led by Giant Merchandise Director Pierre Deplanck and Store General

Manager Vincent Leow, the Giant team extended a warm welcome to Mr Teo

and his team of grassroot leaders from the Pasir Ris – Punggol constituency.

“The opening of this bridge has been greatly welcomed by the residents of

Pasir Ris who can now cross over to Giant Tampines more easily to do their

grocery shopping,” said Mr Leow.

IKEA Taiwan Inspires with Creative Activities

IKEA Taiwan has been inspiring its

customers with a series of creative

activities to mark the launch of its

2010 new products and catalogue.

Television commercials, public

relations promotions and the

internet have been used to deliver

the key campaign message that IKEA

Taiwan can offer smart solutions

to create a home that suits every

consumer’s lifestyle.

Among the activities, an in-store event

to launch the new catalogue saw

people queuing up to be amongst the

first 380 to receive a new catalogue,

each of which contained the surprise

bonus of a gift voucher. The ‘IKEA

Happiness Bus’ was another success

as it travelled out into the streets

to bring IKEA’s inspirational home

furnishings and 2010 new products to

the attention of potential customers.

In addition, representatives of the

media were invited to visit the IKEA

Hsinchuang store to view firsthand the

latest collection in the IKEA PS (Post

Scriptum) range, which encourages

new ways of thinking about the

design process.

The launch of IKEA Taiwan’s 2010 new products and catalogue attracted wide attention from media representatives and customers.

Hactl Managing Director Anthony Wong with the ‘Air Cargo Terminal of the Year’ award, which the company has won for the third successive year.

Hactl Scores a Hat-trick

Hong Kong Air Cargo Terminals

Limited (Hactl) has scored a hat-

trick by winning the title ‘Air Cargo

Terminal of the Year’ for the third

year in a row at the Supply Chain

Asia Logistics Awards (SCALA) 2009.

“Winning this regional title once

again signifies our unwavering

pursuit of service excellence

and customer satisfaction,” said

Hactl Managing Director Anthony

Wong. “It represents the collective

effort of all our professional and

seasoned staff who are dedicated

to delivering the best cargo

handling and logistics solutions to

our customers.”

SCALA is organized by Asia Pacific’s

leading industry publication

Supply Chain Asia to recognize the

outstanding achievements and

contributions of industry players in

the Region.

Group Companies Shine in Service and Courtesy Awards

High standards of service and courtesy

at 7-Eleven, IKEA and Pizza Hut in

Hong Kong have paid off with all three

Group companies winning accolades

in the 2009 Hong Kong Retail

Management Association (HKRMA)

awards, which are regarded as the

‘Oscars’ of the retail industry.

For the second year running, 7-Eleven

carried off the Junior Frontline Level of

the Supermarkets/Convenience Stores

category. The award was won by Zoe

Kwok of 7-Eleven’s Farm Road store.

Meanwhile Sam Chan, Section

Manager at IKEA’s Causeway Bay

Store won the Specialty Stores

category – Lifestyle (Supervisory

Level). This is the third consecutive

HKRMA Service & Courtesy Award to

be won by IKEA Hong Kong, but the

first at supervisory level.

Pizza Hut Hong Kong won three

awards – Junior Frontline Level

Fastfood and Restaurants category,

and at Supervisory Level, the

Fastfood and Restaurants and Food

Shops categories.

Pizza Hut Hong Kong celebrates its success at the Regional Champs Challenge 2009.

Pizza Hut Hong Kong also achieved a

high level of excellence by winning five

out of the nine awards at the ‘Regional

Champs Challenge 2009’, which

was held in Kuala Lumpur, Malaysia

by franchisor Yum! Restaurant

International.

Spotlight on Kia in Singapore and Vietnam

Kia has been in the spotlight with the

launch by Cycle & Carriage of a new

model in Singapore and the opening

of another showroom in Vietnam by

Group affiliate THACO.

In Singapore, the launch of Kia’s first

ever two-door coupé, the Kia Forte

were introduced at the opening of

the latest THACO Kia showroom, the

most modern of its kind in the country.

The occasion coincided with the

Kia Distributors Conference in Asia-

Pacific, which attracted some 40 chief

executives from around the Region.

THACO Kia is Kia Motors’ fastest

growing partner in Asia-Pacific with

nearly 6,000 Kia cars sold in Vietnam

since the signing of a strategic

partnership in 2007.

Participants at the conference

discussed business strategy and

product orientation for Kia vehicles

in Asia-Pacific in 2010 and were

addressed by THACO Kia Chairman

Tran Ba Duong on the investment,

development and marketing activities

of the company in Vietnam.

Cycle & Carriage’s launch in Singapore of the Kia Forte Koup was a great success.

Koup, attracted so much interest that

some 200 bookings had been made

even before its official unveiling. Some

100 units were sold over a ‘Wonderful

Test Drive’ weekend alone.

Meanwhile in Da Nang, Vietnam, both

the Kia Koup and Kia New Sorento

Perf

orm

ance

23

Zung Fu Introduces New Mercedes-Benz S-Class at 1881 Heritage

Zung Fu customers enjoy the event to introduce the new generation Mercedes-Benz S-Class, which was held at 1881 Heritage.

Zung Fu used the historical setting

of 1881 Heritage, a 120-year-old

development which has been revitalized

and transformed into a new cultural and

shopping landmark in Hong Kong, to

introduce the new generation Mercedes-

Benz S-Class to its customers.

With an even more dynamic design,

greater comfort and a unique path-

finding innovation, the S-Class

represents the latest standards in

automotive progress.

While the new generation vehicles

were the focal point of the event, other

attractions laid on by Zung Fu included

entertainment by cappella and solo

singers, a ballet performance and a live

band. Guests were also invited to sign

up for the opportunity to drive one of

the new S-Class.

Astra Aims High

Astra Motor is aiming to fulfil its vision

‘To Be the Preferred Main Dealer and

Robust Retailer’ in Indonesia through

a new motivational programme

called ‘BEST’.

By means of a video-conferencing

link, all five regional offices

of Astra Motor – Denpasar,

Palembang, Makassar, Semarang,

and Yogyakarta – were involved in

the launch of BEST, which stands

for Business Awareness, Excellent

Services, Synergetic Teamwork and

Trust Worthiness. These are the core

values that will be used to bind Astra

Motor people together and motivate

them to meet organizational goals.

Meanwhile PT Astra Otoparts has

shown that it is the ‘best’ by winning

the 2009 Automotive Component

Manufacturer of the Year Award from

Frost & Sullivan, a global automotive

consulting firm with representative

offices worldwide.

The annual Frost & Sullivan Awards

are presented to automotive

companies and supporting industries

which demonstrate maximum

performance and the ability to grow

consistently by offering high-class

automotive products for local and

global markets.

Astra Motor launches its ‘BEST’ motivational programme.

F1 Exposure for 7-Eleven Singapore

7-Eleven Singapore has achieved

another milestone by having its logo

on the two winning Redbull racing cars

in the 2009 F1 Singapore Grand Prix.

“We are proud to be the first retailer

in Singapore to be associated with F1,

an international sports event viewed

live by hundreds of millions of people

around the world,” said Business

Development & Marketing Manager

Tan Siew Shuen.

7-Eleven Singapore, which has the

largest network of stores in Singapore,

also set up a booth at the race circuit

selling food, snacks and drinks.

“We are constantly looking for

opportunities to increase our brand

awareness to be the top-of-mind brand

for convenience 24/7. Our presence

on the racetrack along with timely

in-store promotions was a great way to

achieve that,” said Ms Tan.

The 7-Eleven Singapore logo was on the two winning Red Bull racing cars seen here in the pits at the 2009 F1 Singapore Grand Prix.

Wellcome Taiwan Store Manager is the Best

Top Place for The Spa at Mandarin Oriental Hyde Park, London

Wellcome Tou Chen Store Manager Chen Mei-han celebrates her victory with other Wellcome Taiwan Best Store Managers in the 2009 Excellent & Best Service Store awards.

A Wellcome Taiwan store manager has

seen off stiff competition to become

one of only 43 people to win the title

of 2009 Excellent & Best Service

Store Manager awarded by the Taiwan

Chain Store & Franchise Association.

Chen Mei-han from the Wellcome

Tou Chen I Store was one of 227

candidates from 32 companies

competing for the award. A senior

store manager who has worked for

Wellcome Supermarket for more than

nine years, Ms Chen was nominated

for the competition because of

her excellent performance in store

management and her customer-

oriented store service.

The relaxation room at The Spa at Mandarin Oriental Hyde Park, London.

Readers of Condé Nast Traveller (UK)

have voted The Spa at Mandarin

Oriental Hyde Park, London the

number one Hotel Spa in the UK at

the Readers’ Travel Awards 2009.

“We are delighted to have received

this well-deserved accolade,” said

Mandarin Oriental Hyde Park General

Manager Anthony McHale. “The Spa

is unique in assessing individual

needs and ensuring each visit is a

bespoke and highly personalized

experience.”

A haven of tranquillity within the

heart of Knightsbridge, The Spa

at Mandarin Oriental Hyde Park,

London adopts a different approach

to the traditional spa experience.

It offers a series of innovative and

restorative treatments, known as

‘Time Rituals’, where guests are

encouraged to book ‘Time’ rather

than a specific treatment.

Each treatment begins with a

recommendation by the spa manager

to arrive 45 minutes ahead of the

actual appointment. This period

enables all guests to fully immerse

themselves in the philosophy of the

spa, which includes areas such as the

Amethyst Crystal Steam Room and

Zen Colour Therapy Relaxation Area.

Perf

orm

ance

25

MINDSET Funds Ongoing Support for Sichuan Earthquake Victims

SPIRIT

On Mental Health from the Jardine Ambassadors

MINDSET Funds Ongoing Support for Sichuan Earthquake Victims

A group of four school principals,

four students and a school social

worker from Sichuan Province

have visited Hong Kong on a week-

long exchange programme jointly

organized by MINDSET and The

Hong Kong Polytechnic University

(PolyU). The visit was part of

MINDSET’s ongoing sponsorship and

involvement with PolyU in supporting

the physical, psychological and social

development of students affected

by the devastating earthquake in

Sichuan on 12th May, 2008.

Most recently, the Expanded School

Mental Health (ESMH) Network

project has been established with a

three-year donation from MINDSET

to provide integrated services for

students at four schools in the

disaster-stricken areas of Wenchuan

and Mianzhu. Using a multi-

disciplinary approach it aims to help

the schools, families and community.

It also hopes to train a pool of mental

health professionals and establish

the ESMH as a model for Sichuan and

mainland China as a whole.

During the exchange visit, the visiting

principals shared their experiences

at a seminar attended by some 140

Hong Kong school and mental health

professionals and spent time at local

schools. Jardine Ambassadors were

also involved. They accompanied the

students to Hong Kong Disneyland

and to watch the firing of the Noonday

Gun. In addition, the governors of

MINDSET hosted a breakfast for the

party at Jardine House.

“Being with the students helped

us to recognize something of the

impact of the earthquake on the

mental health of individuals,” said

Jardine Ambassador Catherine Lam of

Dairy Farm.

Health in Mind student advocates practice techniques on how to control their emotions and comfort others.

Launch of Latest Health in Mind Programme

A new milestone has been established

in the development of the Health in

Mind programme with the setting up

of a two-tier structure for the latest

academic year 2009/10.

The nine schools that participated

in the programme last academic

year have moved into their second

year while ten new schools have

been recruited to join the first year

programme. Together with students

from four schools that have been

in the programme for more than

three years, there are currently 23

participating schools.

Students new to Health

in Mind attended two

workshops led by

Senior Nursing Officer

at Kwai Chung Hospital

Francis Woo, where

they were taught skills

in communicating with

people with mental

illnesses. After the

workshops, students

visited various

facilities of Kwai Chung

Hospital guided by

hospital staff.

For second year Health in Mind

students, a workshop on emotion

management raised their awareness

of the significant impact of emotion

control on their daily lives. Senior

Clinical Psychologist at Kwai Chung

Hospital Rachel Poon helped students

with techniques to control their

emotions and comfort others.Health in Mind student advocates enjoy a team-building exercise at an orientation camp held in the Wu Kai Sha Youth Village, Ma On Shan.

Spir

it

27

Maxim’s Group Continues its Spirit of Giving

Maxim’s Group has continued its spirit

of giving to the community with several

recent initiatives.

In yet another demonstration of its role as

a responsible corporate citizen, Maxim’s

Group donated HK$1 million to MINDSET

and participated in the ‘CENTRAL Rat Race

2009’, as well as giving HK$2 million to

the Community Chest. Maxim’s has been

one of the Chest’s top ten donors for three

consecutive years.

From left: Maxim’s Group Executive Director Wilson Wu and Chairman and Managing Director Michael Wu present the HK$1 million cheque to MINDSET Chairman Anthony Nightingale and Governor Neil McNamara.

MINDSET Gains Third Place in Charity Pedal Kart Grand Prix

The MINDSET Team overcame cold,

wet and windy weather to raise

HK$61,000 and achieve third place

in the ‘Formula-Fun’ category of

the Hong Kong 24-hour Charity

Pedal Kart Grand Prix 2009. The

team competed in the endurance

race against 31 other teams at

Victoria Park.The MINDSET team celebrates its success at the annual 24-hour Charity Hong Kong Pedal Kart Grand Prix 2009.

Despite the challenging business

environment, Jardine Ambassadors

raised the funds from business units

including Dairy Farm, Gammon, Hong

Kong Air Cargo Terminals Limited,

Hongkong Land, IKEA Hong Kong,

Jardine Lloyd Thompson, Jardine

Engineering Corporation, Jardine

Schindler and Zung Fu.

Service users attending the interactive computer training session listen intently to their Jardine OneSolution trainer.

Activities Create Interest for Service Users

Jardine Ambassadors accompanied

13 service users from Baptist Oi Kwan

Social Service on a visit to Hong Kong

International Airport.

A trainer from Jardine Airport Services

together with the Ambassadors

introduced the facilities in Terminals 1

and 2 as well as showing the visitors

activities in the passenger apron

of the Airport Restricted Area. In

addition, a check-in demonstration

was arranged to show them the normal

procedures involved.

Meanwhile, Jardine Ambassadors from

Jardine OneSolution (JOS) and other

volunteers organized an interactive

computer training session to enhance

the fundamental computing skills of

rehabilitated people.

The half-day workshop aimed to help

equip service users with key computer

Service users from Baptist Oi Kwan Social Service learn about check-in procedures during their visit to Hong Kong International Airport.

skills, which would be an advantage for

them when applying for jobs. Trainers

from JOS worked with 20 service users

from Baptist Oi Kwan Social Service

and New Life Psychiatric Rehabilitation

Association on word processing,

spreadsheets and presentation.

Record Turnout for CENTRAL Rat Race

There was a record turnout for the

fourth annual CENTRAL Rat Race,

which raised HK$1.33 million for

MINDSET. More than 500 participants

and 55 teams overcame a fun-filled

obstacle course and showed the world

that the businesses and people of

Hong Kong were ready for a speedy

economic recovery.

“Global business conditions over the

past year have been tough and Hong

Kong has had its share of challenges.

This is why we worked extra hard

to make sure this year’s CENTRAL

Rat Race gave everyone in the city

not only a fun and exciting event,

but also something that symbolized

and invigorated our resilient spirit,”

said Hongkong Land Chief Executive

Y K Pang.

The Pizza Hut Hong Kong team took

home the 2009 Rat Race Cup while

Craig Shute from CB Richard Ellis won

the Big Rat Cup for being the fastest

senior executive. A family challenge

was introduced for the first time with

the Morgan family, Gavin (father)

and Guy (son), winning the first ever

Junior Rat Cup. The Iron Rat Race

was also revamped to become a two-

person team race, which was won by

Piers Brunner and Piers Nickalls from

Colliers International.

“The issue of mental health has never

been more important as many of us

have had to deal with extraordinary

emotional stress in family life

and in the workplace due to the

challenging economic conditions

of this past year,” said MINDSET

Chairman Anthony Nightingale,

“so the inclusion of families and

the emphasis on teamwork were

particularly relevant.”

Dairy Farm CARE Raises Funds for MINDSET

Members of the Dairy Farm Group –

7-Eleven, IKEA, Mannings and

Wellcome – have raised funds for

MINDSET through CARE 2009, a

campaign which involved over 30

business partners, 1,400 of their retail

outlets and the public.

Altogether HK$800,000 was raised to

support MINDSET and Benji’s Centre,

which provides professional speech

therapy to children from low income

families. The campaign followed

the success of Dairy Farm’s 2008

JUMP Festival.

CARE 2009 was launched with an

outdoor event – ‘Planting Seeds

of Love’ at organic New Life Farm

in Tuen Mun, which provides

agricultural work training for those

with psychiatric disabilities. Guest

speaker was Dr Cheung Hung-kin,

Vice-Chairman of the Hong Kong

Society of Psychiatrists, who shared

insightful tips on how to live a

healthy life with the 200 guests

who attended.

“Dairy Farm has grown together

with Hong Kong, and we are very

committed to giving back to our

community,” said North Asia

Regional Director Caroline Mak.

“CARE 2009 gave participants an

opportunity to immerse in nature,

leaving everyday stress behind.

This approach complements the

Dairy Farm Group’s management

philosophy of healthy living.”

Right: Dairy Farm Group Chief Executive Michael Kok presents the funds raised through CARE 2009 to MINDSET Chairman Anthony Nightingale.

Left: Hongkong Land Chief Executive Y K Pang presents the cheque for the funds raised by the fourth annual CENTRAL Rat Race to MINDSET Chairman Anthony Nightingale watched by ‘Mr Rat’.

Spir

it

29

Dairy Farm Recruits Primary School Students as ‘Little Green Ambassadors’

Nearly 100,000 students from 170 primary schools, which is equivalent to

around a quarter of the total number of primary school students in Hong

Kong, became ‘Little Green Ambassadors’ during 2009 as part of a scheme

established by Dairy Farm Group members 7-Eleven, Mannings and Wellcome.

Since its launch in

2008, the ‘Little Green

Ambassador Scheme’,

which leverages 1,300

retail outlets as a platform

to facilitate the reduction

of plastic bag usage, has

successfully recruited

more than 130,000

participants and saved a

total of 1,500,000 plastic

bags. Last year, a ‘School

Group Award’ was set up

to encourage schools to

join the scheme.

Dairy Farm Promotes Community Harmony in Singapore

Astra Daihatsu Motor Demonstrates Corporate Responsibility

The head of Teluk Jambe Timur Community Health Center checks the health of a senior resident of Sukaluyu Village in Karawang as part of Astra Daihatsu Motor’s ‘Get Healthy with Daihatsu’ initiative.

As an expression of concern for the

community and as part of its ongoing

corporate social responsibility

programme, Astra Daihatsu Motor

(ADM) has implemented two

initiatives.

‘Get Healthy with Daihatsu’ took the

form of a free medical check-up camp

for residents of Sukaluyu Village in

Karawang. A medical team comprising

four physicians from Teluk Jambe

Timur Community Health Center,

four pharmacists and village nurses

attended the needs of a total of

332 patients.

The second initiative, ‘Get Smart

with Daihatsu’ provided automotive

training on electronic fuel injection

(EFI) and Variable Valve Timing-

intelligent (VVT-i) systems for

automotive teachers from several

Vocational High Schools in West

Bandung. Some 23 teachers from

West Bandung participated in the

training programme.

Dairy Farm was a major participant

in the ‘Hope in Harmony, Strength

in Community’ campaign launched

in Singapore to promote racial and

religious harmony amongst fellow

citizens and family members.

During a day of community fun

to celebrate Singapore’s 44th

birthday and 50 years of self-

governance, more than 1,500

participants set a national

record in the Singapore Book

of Records when they formed

the longest line by interlocking

arms and singing ‘We are

Singapore’. This patriotic song

was donated to the nation by

Dairy Farm in 1987.

In another initiative, Dairy

Farm pledged a ‘Harmony Bag’

containing basic essentials for

every 2,500 steps taken in a mass

‘Step-o-Robics’ workout. Altogether

4,000 bags were donated to the

beneficiaries of Dairy Farm’s adopted

charity, Care Community Services

Society & South West Community

Development Council.

From left: Thomas Cheung, Chief Executive Officer – Hong Kong & Macau, 7-Eleven; Lily Chan, Chief Executive Officer – Hong Kong & Macau, Mannings; and Alex Tay, Chief Executive Officer, Wellcome encourage the ‘Little Green Ambassadors’ to continue to say ‘no to plastic bags’ at the campaign’s closing ceremony.

From left: Dr Amy Khor, Mayor of South West District, Singapore; Jeff Shaw, Dairy Farm Regional Director, South Asia; and S Iswaran, Senior Minister of State for Education and Trade & Industry distribute the Dairy Farm ‘Harmony Bags’.

Wellcome Taiwan and Jardine Distribution, Inc Aid Typhoon Victims

Wellcome Taiwan and Jardine

Distribution, Inc (JDI) in the Philippines

have come to the aid of victims

affected by severe typhoons in their

respective countries.

Following the worst flooding in 50 years

in southern Taiwan caused by Typhoon

Morakot, Wellcome Taiwan dispatched

trucks loaded with drinking water and

crackers to several devastated areas.

“Wellcome stands for a reliable brand

in Taiwan so we have a responsibility

to assist people affected by this

disaster,” said Senior Manager – Loss

Prevention & Risk Management

Tom Yen.

In the Philippines, managers and staff

of JDI pooled their resources to provide

relief bags containing essential items

for the victims of Typhoons Ondoy and

Pepeng, which caused widespread

suffering. JDI also donated agricultural

products to assist farmers and

construction materials to help repair

local schools.

JETS Team Brings First Matilda Sedan Chair Race Victory for Jardines

passenger completed Course B of the

Colliers International Cup in 11 minutes

flat, breaking the 11-year winning streak

of Athletic Veterans of Hong Kong.

The theme of the 2009 race was ‘Make

Fairytales Come True,’ reflecting

the many Hong Kong children’s

charities that the Sedan Chair

Charities Fund supports.

The training regime for the

JETS team involved twice-

weekly practices on The

Peak in the seven weeks

leading up to the event.

“All in all, this was a great example of

what can be achieved when employees

of Group companies strive for

success together,” said Team Captain

Matthew Payne.

A Jardine Matheson team comprising

Jardines Executive Training Scheme

trainees (JETS) from across the

Group scored its first victory in the

annual Matilda Sedan Chair Race in

Hong Kong, which raises money for

numerous local charities. Teams from

Hongkong Land and Gammon also

competed adding to the strong Group

presence at the event, which is held on

The Peak.

The winning JETS team led by Matthew

Payne from Jardine Lloyd Thompson

with Alice Cheng of Group Human

Resources as the sedan chair’s

Guardian Celebrates Anniversary with Charity Bonanza

Guardian in Malaysia has marked

its 42nd Anniversary with a charity

bonanza aimed at raising funds for

three non-profit organizations –

PRIDE Foundation, Women’s Aid

Organization and World Vision.

Since its establishment in 1967 in

a 200 sq. ft pharmaceutical retail

outlet catering to the expatriate

community, Guardian has grown

to become Malaysia’s leading

pharmacy, health and beauty retail

chain providing health and beauty

products to more than 2.5 million

customers a month.

Initiatives during the bonanza period

included inviting customers to

donate RM2 to receive an exclusive

charity card, which entitled them to

20% discount on 24 renowned health

and beauty brands. In addition over a

four-day period, customers could enjoy

big savings by purchasing a Guardian

‘Pack a Bag’ at RM10 and filling it

with as many items as possible from

participating brands.

Funds raised by Guardian Malaysia’s charity bonanza have helped to improve the lives of the children of Ky Tan primary school in the Ba Thuoc area of Vietnam through World Vision Malaysia.

The winning JETS team with Matilda Sedan Chair Race trophy.

Spir

it

31

PEOPLE

JETS Camp Tests Leadership Skills

JETS Camp Tests Leadership Skills

Senior Group Finance Appointments

A number of significant senior Jardine

Matheson Group finance appointments

are taking place in the first half of 2010.

Simon Dixon,

currently Jardine

Matheson Group

Treasurer, will be

moving to Astra

International

to take up the

position of Finance

Director in May. He will be replacing

Simon Mawson who will be moving to

another senior finance role within the

Group, to be announced at a later date.

Mr Dixon joined the Group in 2006

from PricewaterhouseCoopers where

he was a partner.

Alec Tong, the

Finance Director of

Jardine Pacific and

Jardine Motors,

will replace Simon

Dixon as Group

Treasurer on 1st

April. Mr Tong

first joined the Group in 1993 and

was Finance Director of Zung Fu from

2003 until taking over his current role

in 2006.

Geoffrey Brown

will move from his

current role as Chief

Financial Officer of

Hongkong Land on

1st April to become

Finance Director of

Jardine Pacific and

Jardine Motors. Mr Brown has held a

number senior finance positions in the

Group since 1994.

John Witt, presently

Chief Financial

Officer of Mandarin

Oriental Hotel

Group (MOHG),

has been appointed

as Chief Financial

Officer of Hongkong

Land with effect from 1st April. Mr Witt

first joined the Group in 1993, working

primarily in Jardine Motors, before

moving to MOHG in 1998.

Stuart Dickie,

director of

Corporate Finance

at MOHG, will be

promoted to the

position of Chief

Financial Officer.

There are also a number of changes

in Group Finance as a result of the

forthcoming retirement of P M Kam

from his position as Group Financial

Controller. Mr Kam will leave the

Group at the end of March and will be

succeeded by Wilson Fung, Financial

Controller of Jardine Pacific.

Mr Kam has

worked for Jardine

Matheson for 33

years, the last

25 of which have

been as Group

Financial Controller.

During that time

he has worked with four Group

Finance Directors, all of whom have

benefitted from his clarity of thought,

financial expertise and unsurpassed

technical knowledge.

Mr Fung, who has

been with the

Group for 16 years,

will be replaced

by Kelly Kong who

in turn will be

succeeded in her

former role as Finance Director of Pizza

Hut Hong Kong by Eugenia Ma.

Alec Tong

John Witt

Stuart Dickie

Geoffrey Brown

Simon Dixon

P M Kam

Wilson Fung

Eighteen graduates on the Jardines

Executive Training Scheme (JETS)

had their leadership skills put to the

test during a three-day camp which

saw them ‘save the future of the

Princely Hong’.

In a scenario which re-enacted

Jardines’ 1839 departure from

Canton and its re-establishment

at East Point, Hong Kong, the

graduates were put through a series

of physical and mental challenges,

including navigating their way across

land and water. Operating in three

teams, each group had a senior

manager attached who acted as a

leadership coach.

The camp concluded with a major

debriefing session involving several

senior executives, who helped the

trainees draw parallels between

the leadership challenges they had

experienced in the outdoors, with

those in corporate life.

“The overall purpose of the camp was

to create unfamiliar and, at times,

uncomfortable situations whereby the

different functions of leadership and

management were clearly separated,”

said Group Head of Human Resources

Ritchie Bent. “This enabled the

trainees to develop a deeper practical

understanding of each, which they

could then apply on the job.”

Peop

le

33

Senior Management Changes

Jardine Matheson Group Country Chairman in Malaysia,

Dato’ Khalid bin Haji Ismail has retired after over 13 years

in the position. He has been replaced

by Datuk Syed Tamim Mohamed.

Datuk Syed retired from Sime Darby in

2007 after 20 years with the group. He

was a divisional director and a member

of the group’s Management Committee. Since then Datuk

Syed has run his own consulting company.

Jardine Lloyd Thompson (JLT) has appointed Anthony Langridge as Regional

Chairman of JLT Asia reporting to the group’s Chief Executive Dominic Burke.

Mr Langridge has spent more than 30 years in Asia. Over

the past 20 years he has held a number of senior positions

within Aon, most recently as chairman of its Hong Kong

operations. He will play a key role in the continued

expansion of JLT’s major corporate

business in Asia.

Meanwhile Brian Carpenter, who has

made a significant contribution to the development of JLT

during his time as Asia Pacific Chairman, will retain Board

responsibility for JLT’s operations in Australasia where he

will continue as Executive Chairman.

Dato’ Khalid

Datuk Syed Tamim Mohamed

Gold Bauhinia Star for Honorary Chairman of Maxim’s Group

Honorary Chairman of Maxim’s Group

James T Wu has been presented with

the Gold Bauhinia Star by Hong Kong

SAR Chief Executive Donald Tsang at

Government House.

Dr Wu received the honour for his

distinguished public and community

service, particularly his contribution

to Hong Kong’s development as an

international fine wine and dining

centre and for bringing diversity and

modern management to the local

catering industry. As Chairman of the

Hong Kong Association of China Travel

Organisers, Dr Wu, who was awarded

the Silver Bauhinia Star in 2001, has

also rendered unwavering support to

furthering the development of tourism

in Hong Kong.

A further honour was bestowed on

Dr Wu at the 39th Congregation of

Lingnan University when he received

the degree of Doctor of Business

Administration for his commitment

to practicing Lingnan’s motto of

‘Education of Service’.

Brian Carpenter

Anthony Langridge

Midnight Gun Ushers in New Year

Mr Lee who is Chairman of the TAL

Group, a world-leading clothing

manufacturer headquartered in Hong

Kong, is also a non-executive director

of Hongkong Land and Mandarin

Oriental International Limited.

The traditional

ceremony in Causeway

Bay has become a

popular local event

since the Gun was first

fired on the New Year’s

Eve after the end of

World War II. The event

is often covered as a

countdown to the New

Year by local television

and radio stations.

The Midnight Gun to usher in 2010 was fired by Mrs Rosalind Lee watched by her husband, Jardine Matheson Holdings non-executive director Richard Lee, Jardine Matheson Group Managing Director Anthony Nightingale and his wife Christina.

The New Year in Hong Kong was

ushered in with the traditional

Jardines’ Midnight Gun Salute, which

was fired by Mrs Rosalind Lee, wife

of Jardine Matheson Holdings non-

executive director Richard Lee.

Facing the Challenge, Emerging Stronger at Group Human Resources Conference

More than 150 delegates, representing

all businesses within the Jardine

Matheson Group, attended the 2009

Jardine Human Resources Conference

held at Mandarin Oriental, Singapore

with the focus on ‘facing the challenge,

emerging stronger.’

In keeping with previous years, the

first day was devoted to enhancing

general business awareness, with

delegates paying a site visit to

Gammon’s award winning Institute of

Technical Education (ITE) project.

On the second day, for the first time

ever, awards were presented under

the new HR Awards Scheme (HAS),

which aims to identify, share and

reward examples of outstanding HR

practice within the Group. It was

also an opportunity for HR heads to

demonstrate the different ways in

which their activities were adding

value to the business.

Chosen from 32 submissions, Jardine

Schindler’s ‘Technician Certification

Scheme’ took top prize.

“What particularly impressed the

external judges about the Jardine

Schindler initiative was that it provided

an excellent example of an ‘Asian grown’

practice, which has subsequently been

adopted by the global Schindler group,”

explained Group Head of Human

Resources Ritchie Bent.

Delegates attending the 2009 Jardine Human Resources Conference in Singapore visit the Gammon ITE site.

Group Leadership Coaching Course Helps to Transfer Expertise

An initiative designed to accelerate

the transfer of expertise within the

Jardine Matheson Group has held

its first graduation ceremony.

Over the past 12 months, 16 senior

executives have successfully

completed the three-month Jardine

Leadership Coaching Scheme.

During this period they were taught

a broad selection of skills and

involved in various ‘live’ coaching

assignments.

The initiative is a response to the

onset of the economic downturn

last year when all Group companies

began to look carefully at their costs.

Group Human Resources (GHR) was

no exception and set itself the goal of

reducing its expenditure on external

consultants by 50%.

“We looked at how internal expertise

could be more effectively conveyed to

others and decided one of the answers

lay in coaching, or to be more precise,

in ‘Performance Coaching’, wherein

clearly measurable goals are agreed

with the participant and boss from

the outset,” explained Group Head of

Human Resources Ritchie Bent.

To this end, GHR developed a coaching

process, based on a well-tried

and tested methodology. This has

subsequently proved very successful,

benefitting both the participants and

their businesses.

Speaking at the graduation ceremony

Group Managing Director Anthony

Nightingale said, “The transfer of

expertise across the Group has to be

a major priority when it comes to the

development of our leaders for the

present and future.”Centre: Group Managing Director Anthony Nightingale and top left: Jardine Leadership Coach Facilitator Steve Tait with the first graduates of the initiative.

Peop

le

35

By engaging with existing customer The Link Management

(The Link) at multiple levels and shaping an offer around

its requirements, Jardine Engineering Corporation (JEC) has

won a major contract to expand its existing operations from

one third of The Link’s premises to the company’s entire

Hong Kong property portfolio.

“This effort required strong co-operation and teamwork

between all levels of JEC from senior management to our

Maintenance & Renovation (M&R) unit and the Human

Capital and Public Relations functions,” explained JEC Chief

Operating Officer S H Wu.

For the next three years, JEC will provide operation and

maintenance of the mechanical ventilation and air-

conditioning systems of The Link properties. This includes

markets, car parks, over 100 shopping centres, and other

premises, serving 40 per cent of Hong Kong’s population.

Having won the initial contract with The Link four years

ago to provide services for one third of its portfolio,

JEC worked on developing relationships with the

company’s management team in order to understand

the challenges they were facing and their plans for the

future of the business. With that knowledge JEC was

able to proactively propose solutions to help The Link

ENTERPRISE AT WORK... Jardine Engineering Corporation

improve operational efficiency while enhancing

standards in its properties. Among these were

the introduction of technology to automate

the operation and monitoring of heating,

ventilation and air-conditioning plant in

properties scattered around Hong Kong, and

the introduction of preventative instead of

breakdown maintenance.

“We also proposed and implemented additional

environmental, health and safety measures

at The Link’s work sites and suggested ways

in which they could improve the standards of

service to their customers,” said Hing-wai Yu,

JEC Operations Director (M&R).

Alongside the management and technical teams, JEC’s

Human Capital and Communications departments

implemented a strategy to enhance their efforts. This

included recognizing that The Link’s high public profile

needed sensitive handling with particular regard to any

changes which might impact its front-line staff.

In order to execute the new contract, JEC recruited more

than 180 new employees to join the 50 staff already in place.

With JEC’s Human Capital and Public Relations functions

playing an important role, this was successfully achieved

over a period of two weeks while under the spotlight of

the media.

Having secured the contract, JEC is continuing to employ

teamwork to help The Link operate its facilities more

effectively while also exploring ways in which JEC can

expand its business under The Link portfolio into areas

such as fire, electrical, building management and

security systems.

“Our aim is to assist our customers in operating their

facilities to a world-class standard and the expansion of

our relationship with The Link is an excellent example of

how teamwork within JEC and with our business partners

can help achieve this goal,” added Alex Newbigging,

JEC Chief Executive.

JEC team effort was instrumental in winning a major contract with The Link.

Please address your comments or

suggestions regarding Thistle to the

Thistle Editor,

c/0 Group Corporate Affairs,

Jardine Matheson Limited,

48/F Jardine House,

Central, Hong Kong

gca@jardines.com

Thistle is published by

Jardine Matheson Limited on behalf of

the Jardine Matheson Group.

www.jardines.com