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Is It Worth It: Using A Business Value Model to Guide Decisions Kent J. McDonald Knowledge Bridge Partners

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  • 1. Is It Worth It:Using A Business Value Model toGuide Decisions Kent J. McDonald Knowledge Bridge Partners

2. Discussion Topics Business Value? Purpose Considerations Costs & Benefits Using the BusinessValue Model to decide 3. What is Business Value? Ill know it when I see itJustice Potter Stewart, concurring opinion in Jacobellis v. Ohio 378 U.S. 184 (1964), regardingpossible obscenity in The Lovers. 4. Determining Business Value? CostsBenefitsBusiness Value 5. Determining the inputs?Estimate Guess Business Value Common Practice 6. Why do we want to know Business Value?To make decisions! 7. Use business value model and guidingquestions to decide if a project is worth it. 8. Purpose = What problem areyou trying to solve? 9. Solutionwithout aproblem 10. Guiding QuestionsExactly whatproblem will thissolve?Why are we bestsuited to pursuethis?For whom do wesolve that problem? 11. Purpose Based Alignment Model12 12. Purpose Based Alignment ModelDo we take this Innovate,on? CreateAchieve andMinimize/ maintain parity,Eliminate Mimic,Simplify 13 13. Decision Filters Simple rules to guidedecision making Disperse throughoutthe organizationUsed for (among others) Strategy alignment Scoping Design approach 14. To be the low cost airline.- Southwest Airlines 15. Will this help us be the low cost airline? - Southwest Airlines 16. Purpose and Decision FiltersTo be thelow costairline Will this help us be the low cost airline? 17. The Billboard TestOrder newpages by2pm and getthem tomorrow! 18. Case Study Purpose What problem is CookingUgly trying to solve? For whom is Cooking Uglytrying to solve thisproblem? What are Cooking Uglysdecision filters? Are the capabilities Bethidentified parity,differentiating, partner, orwho cares? 19. Cooking Ugly Customer Relationships Baking (production) Decorating Marketing & Sales Purchasing Accounts receivable Inventory 20 20. Considerations= What could impact value? 21. Guiding QuestionsWhat alternativesare out there now?What factors arecritical to success? 22. Guiding QuestionsHow will we get this product to market? 23. Uncertainty Market uncertainty Technology uncertainty Number of customers Project duration Approach to change 24. Complexity Team size Mission critical Team location Team maturity Domain knowledgegaps Dependencies 25. Context Leadership Model 27 26. Guiding QuestionsWhy Now? Do we have the right people to solve this? 27. ConstraintsConstraintFixed Flexible AcceptScopeXTimeXCost XQualityX 28. Case Study Considerations What alternatives alreadyexist to solve CookingUglys problem? What factors are criticalto this projects success? What is the risk profile? How do you think theConstraints should beprioritized? 29. Costs & Benefits= Whats the impact on business objectives? 30. Guiding QuestionsHow much could we spend on this? 31. Gut Feel or Ball ParkHow long, and how much? About a year and$2.5 million. 32. Comparison to Past Projects$1,000$100K $10M ??$1M 33. ExtrapolateAssumptions: 2 week iterations Overall backlog size: 600 points Planning Velocity: 30? 5 Person Team Avg Cost/person/wk: $4,000 Estimate: $800,000 34. Guiding QuestionsHow big is the opportunity? 35. Benefits A consequence of the action that contributes to meeting business objectives. Can be identified in financial or non financial terms, but should be measurableSoft Benefits in a Hard Business Case: Legitimacy and Value for Difficult BenefitsSolution Matrix Ltd By Marty J Schmidt 36. Guess 37. IncreaseRevenue 38. Reduce Costs 39. Guiding QuestionHow will we measure success? 40. ObjectivesSpecificMeasureableAgreed UponRealisticTimely 41. Financial Objectives? ROIReturn on Investment NPVNet Present Value TCOTotal Cost of Ownership IRRInternal Rate of Return 42. Financial Objectives = Cash FlowCostsBenefitsYear 0Year 1 Year 2 Year 3 Year 4 43. Non Financial ObjectivesBy Dec 2012 increaseBy Dec 2012 reduce paperinventory turns from 5/year apps from 1,000/month toto 10/year500/month 44. Case Study Costs & Benefits Identify at least two options to solve Cooking Uglys problem Identify the costs incurred by each alternative Identify the benefits provided by each alternative How would you measure success? 45. But Wait!How can I possiblycalculate a numberfor my businessvalue with thatstuff?What ever should Ido? 48 46. The Conversation RoomThanks to Nigel Dalton 47. Is It Worth It?Move forward? Trash it? 48. Case Study The Conversation Is the project worth pursuing? If so, which approach will you take and why? If not, why not? 49. In what order should we deliver?Release 1 Release 2 Release 3 If time 50. Timing Can Be Key Costs BenefitsPeriod 0 Period 1 Period 2 Period 3 Period 4 51. The only constant is change Change in assumptions Change in constraints Change inunderstanding Change in businessconditions Change in objectives 52. How often do you reevaluate? Definitely after eachrelease/implementation If you become aware ofany big changes Ask at retrospectives:Is it still worth it? 53. Is It Still Worth It?Move forward?Change it? Trash it? 54. Case Study The Conversation ReduxBased on the newinformation Is the project still worth it? Would you change your approach? If so, how? 55. If you remember nothing else Business Value guidesdecisions Purpose &Considerations impactBusiness Value Costs & Benefits focuson objectives Its a conversation, not anumber 60 56. Guiding Questions 1. Exactly what problem will this solve? 2. For whom do we solve that problem? 3. How big is the opportunity? 4. How will we measure success? 5. What alternatives are out there now? 6. Why are we best suited to pursue this? 7. Why now? 8. How will we get this product to market? 9. What factors are critical to success?From Inspired: How to Create Products Customers Love by Marty Cagan 57. Additional Guiding Questions1. Is the problem worth solving?2. Do we have the right people to solve this?3. How will we encourage adoption?4. How much could we spend on this? 58. Questions?Kent [email protected]@BeyondReqswww.beyondrequirements.comSlides available from:http://www.knowledgebridgepartners.com/presentations/isitworthit/