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© 2014 IBM Corporation Introducing Maximo Anywhere DC MUG Spring 2014 Dave Calvert – Product Manager, Asset Mgmt Mobile Solutions Dave Calvert – Product Manager, Asset Mgmt Mobile Solutions

Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

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Page 1: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation

Introducing Maximo Anywhere

DC MUG Spring 2014

Dave Calvert – Product Manager, Asset Mgmt Mobile SolutionsDave Calvert – Product Manager, Asset Mgmt Mobile Solutions

Page 2: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation2

Mobile Product Status Mobile Product Status

Maximo Mobile• Release Maximo Mobile 7.5.1 Android support in March 2013

• Voice to text, barcode scanning via camera, simplified attachments

• Continues to be great functional mobile option where functional demands fit

• Work Management

• Inventory Management

• Asset Management

Maximo Everyplace• Use Maximo’s Application Designer to create web based apps accessible via

mobile browser

• Ready made Field Technician apps provided as part of the Maximo Scheduler 7.5.1+ product leveraging maps, resource and work location awareness

• Will continue to be a “connected only” product option

Maximo Mobile• Release Maximo Mobile 7.5.1 Android support in March 2013

• Voice to text, barcode scanning via camera, simplified attachments

• Continues to be great functional mobile option where functional demands fit

• Work Management

• Inventory Management

• Asset Management

Maximo Everyplace• Use Maximo’s Application Designer to create web based apps accessible via

mobile browser

• Ready made Field Technician apps provided as part of the Maximo Scheduler 7.5.1+ product leveraging maps, resource and work location awareness

• Will continue to be a “connected only” product option

Page 3: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation3

Our Long Term Mobile Strategy…..

Page 4: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation4

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED “AS IS” WITHOUT ANYWARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES IFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT

Page 5: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation5

IBM Worklight goes beyond mobile app UI creation to deliver mobile optimized, standards-based, middleware and tools for enterprise-grade mobile applications and services creation

Accelerate Development•Web, hybrid, and native development: open, flexible, standard-based, multi-screen/omni-channel•Functional testing•Development lifecycle tools and integration

Facilitate App Security and Trust•Server-enforced authentication•App authenticity and user-app-device binding•Secure and syncable on-device storage•App version enforcement

Enable User Engagement•Unified push and SMS notifications•Geolocation and context collections and intelligence•Mobile-friendly integration

Support Mobile Analytics •Efficient acquisition of analytics data•Development, operational, and business analytics•Offline and online event management integration

Page 6: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation6

ING Direct creates a “bank branch in your pocket”

Challenges ING Direct was looking to take mobile

development in-house and improve their mobile offerings to drive more business through the mobile channel. This was especially critical to ING Direct US as they are an online-only bank.

Solution ING Direct US chose IBM Worklight to

develop and manage their consumer mobile applications. They leveraged functionality that originated from their mobile web site in a way that is seamless to the end user, and they use device features to implement unique mobile capabilities, such as camera-based remote check deposit. Their applications are available in both the Apple App Store and Android Market. 

BenefitsNew customer experience with

mobile as the channelCreates new revenue generation

opportunitySimplify consumer experiencesRe-use existing mobile-optimized

web contentSupport multiple mobile platforms

consistently on a tight schedule

Page 7: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation7

Worklight eliminates complexityRapid multi-platform development using a single shared codebase

From the complexity of many…

• Multiple sets of tools and frameworks • Four codebases to develop and maintain

To the simplicity of one

• One development environment• One codebase to develop and maintain

Windows AndroidApple Blackberry

Page 8: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation8

Asset Management Mobile Development Strategy

Focused development of the 'next' generation mobile solutions• Leverage IBM’s Worklight as mobile platform

• Reduce customer costs with single platform for entire portfolio (Maximo, SCCD, TRIRIGA, Industry Solutions)

• Runs on modern o/s and Smart devices (phones, tablets), leveraging device specific capabilities

• Supports connected and disconnected scenarios

• Easily tailor the mobile UI, for delivered applications

Key Investment and Deliverable

Benefits:• Single platform • Ease of Access from anywhere• Multiple devices

Now Available

Page 9: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation9

Mobile Bundling Structure

IBM Maximo AnywhereBack end integration, cross product platform

SCCDTRIRIGAMaximo

Mobile Application

Work Management Bundled Apps

Work & Task Mgmt Bundle (Phase 2)

Proposed Licensing:• Authorized user• Buy bundle of related applications•More bundles available shortly

Inventory Management Bundled Apps (Future Phase)

Industry Solution Bundle

(Future Phase)

Future Bundle

Future Bundle

Future Bundle

Ticket Mgmt Bundle

Self Service Bundle

Future Bundle

Page 10: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation10

Value to Asset & Facility Customers

Single platform mobile tool for the entire portfolio(Maximo, Ind. Solutions, SCCD,TRIRIGA)

Value based Mobile Application philosophy•Deliver many lightweight, role focused mobile apps•Apps will form new, or be added to existing functional bundles•Common apps where appropriate

Protected investment •Current Maximo Mobile customers will be able to have their entitlement migrated to the new mobile development platform when similar bundles exist•Current Maximo Everyplace customers will have the option to trade-up to the new mobile platform•Migrate/transition all or a portion of mobile user community

Enterprise mobile app development via Worklight components•Use the same tool set to satisfy organizational mobile requirements beyond Maximo, TRIRIGA, or SCCD applications

Page 11: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation11

Mobile Product Status Mobile Product Status

Three Products… and how do they fit?Three Products… and how do they fit?

Page 12: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation12

Resources at Your Beckon Call….

Maximo Anywhere wikihttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere

Maximo Anywhere Info Centerhttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere

Maximo Anywhere Product Announcementhttps://w3-03.ibm.com/tools/ait/announce.nsf/0/AB54C4FF5F8F60FC00257C2E00602E0A/$FILE/R59337F.HTML

Maximo Anywhere wikihttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere

Maximo Anywhere Info Centerhttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere

Maximo Anywhere Product Announcementhttps://w3-03.ibm.com/tools/ait/announce.nsf/0/AB54C4FF5F8F60FC00257C2E00602E0A/$FILE/R59337F.HTML

Page 13: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation13

Thank you …

Page 14: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation14

Backup

Page 15: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation15

IBM Worklight Components Overview

Reporting for Statisticsand Diagnostics

Worklight Application Center

Development Team Provisioning

App Feedback Management

Enterprise App Provisioning and Governance

22 Device Runtime

Cross-Platform Compatibility Layer

Encrypted and Syncable Storage

Runtime Skins

Server Integration Framework

Appl

icat

ion

Cod

eAp

plic

atio

n C

ode

33

Worklight Console

55

Unified Push and SMS Notification

Development and Operational Analytics

App Version Management

Ente

rpris

e B

acke

nd S

yste

ms

& C

loud

Se

rvic

es

Worklight Server

User Authentication and Mobile Trust

Mashups and ServiceComposition

JSON Translation

Adapter Library for Backend Connectivity

Stat

s an

d Lo

gs A

ggre

gatio

n

Unified PushNotifications

Client-SideApp Resources

Direct Update

Mobile Web Apps

44

Geolocation Services

HTML5, Hybrid, and Native Coding

Optimization Framework

Integrated Device SDKs

3rd Party Library Integration

Worklight StudioSDKs

Functional Testing

WYSIWG Editor and Simulator

Blackberry

Android

iOS

Windows Phone

Java ME

Windows 8

Mobile Web

Desktop Web

11

Enhanced crash & platform-level exception capture

Location-based event handling

Page 16: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation16

Phase 1 Deliverables

Android Only

Maximo back end integration (TRIRIGA & SCCD mobile apps phase 2)

Connected/Disconnected operation

Work Management field response role• Receive work• Review planned details, materials, labor, tools, task details• Feed back on actual materials, labor, tools• Start/Stopwatch buttons (quick, minimum click completion)• Review map with assigned work locations, directions• Status changes, create new work, create follow-up work• Work Log (voice to text)• Barcode scanning

Configuration Tools arriving in Phase 2• Phase 1, customers can edit html and java script directly

Page 17: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation17

Capabilities

Download work to device via work management query

Display work list

Filter and sort the work list

Use barcode scan to filter work for an Asset

Page 18: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation18

Capabilities – cont’d

Review Work Order details

• Review work order details• Status• Location• Service Address• Scheduled Start and Finish dates• Work Type• Priority• Multiple Assets & Locations• Tasks & Description• Labor Assignments• Planned Materials• Planned Tools

Page 19: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation19

Capabilities – cont’d

Expand Detail to add Actuals

• Labor• Materials• Tools• Work Log

• Optionally leverage voice to text

Page 20: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation20

Capabilities – cont’d

Optionally use Start/Stop Timer buttons to perform “quick tap” labor bookings and status changes

• Start the timer….• Stop the timer….• Submit the labor booking and auto status change

Page 21: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation21

Capabilities – cont’d

Have field technicians assignments displayed graphically on ESRI maps

• See sequenced assignments spatially oriented• View turn by turn directions• Receive assignment and route updates when

connected

Page 22: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

© 2014 IBM Corporation22

IBM Worklight: Platform Components Overview

Worklight ServerUnified notifications, runtime skinning, version management, security, integration and delivery

Worklight ConsoleA web-based console for real-time analytics and control of your mobile apps and infrastructure

Worklight StudioThe most complete, extensible environment with maximum code reuse and per-device optimization

Worklight Runtime ComponentsExtensive libraries and client APIs that expose and interface with native device functionality←

Worklight Application CenterA cross-platform private mobile application store focused on the needs of a development organization or a team

Page 23: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Anywhere Pilot

Heather Michaelson, JHFRETim Anderson, CFI

Page 24: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Why Mobile?

Page 25: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Why Anywhere?

Page 26: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Pilot Outline

• Asked for input• Choose devices/participants for a pilot• Program plan• Engaged a vendor• Free food

Page 27: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Program PlanAPR 2nd - MAY 7th Ready Dev for Anywhere install

Install App on 3 devices and link to Dev Test and configure

MAY 7th Push to Production – link to 10 other devices

Meetings with pilot group 1. APR 16th set expectations, goals, define success, introduce timeline 2. APR 30th device familiarity – on/off, access applications, voice to text 3. MAY 7th simulation, small group activities 4. MAY 14th week one 5. MAY 21st week two (commencement) 6. MAY 28th week three 7. JUNE 6th week four 8. JUNE 10th END – wrap up meeting

JUNE 10th – JUNE 28th Compile findings JUNE 30th Present findings to pilot group and administration JULY 7th Engage Roll Back or Implementation Plan

Page 28: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants

Questions

Page 29: Introducing Maximo Anywhere DC MUG Spring 2014 Session 6- Mobilize your... · Tim Anderson, CFI. Why Mobile? Why Anywhere? Pilot Outline •Asked for input •Choose devices/participants