Intro to Comm Perspectives

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    Communication perspectives We will discuss:

    What is communication

    Some definitions

    Approaches

    Types

    Models

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    Definitions Society is a highly intricate network of partial

    or complete understandings between the

    members of organisational units of everydegree of size and complexity

    Every cultural pattern and every single act ofsocial behaviour involves communication ineither explicit or implicit sense

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    Definitions Communication is talking to one

    another; it is television; it is spreading

    information; it is hairstyle or attire, andalso it is literary criticism

    The list could be endless

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    Definitions Talking itself could be by means of

    language, sound, sign, gesture, colour

    and so on.

    Similarly, information could be spread

    through mass media, a web ofcomputer network (internet) and othersuch means

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    Definitions Communication is also understood as

    the exchanging of understanding

    Communication consists of transmittinginformation from one person to another

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    Definitions Communication also means the sign language

    of the hearing impaired, a bill board

    Communication has come to include means oftransportation, the system of sendingmessages from one point to the other andreceiving the same

    and also the system of moving troops andsupply

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    Definitions Some of the more functional definitions of

    communication:

    the transfer of meaning,

    the transmission of social values,

    the sharing of experience,

    social interaction through messages

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    Definitions Perhaps it would be appropriate to think

    of communication as a series of actions

    or operations, always in motion,directed toward a particular goal; not astatic entity fixed in time and space but

    a dynamic process used to transfer ofmeaning, transmission of social valuesand sharing of experiences

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    Approaches to study of communication Broadly two schools:

    Transmission or the process school: It sees communication as the transmission of

    messages It tends to address itself to acts of communication

    Semiotic or ritual school It sees communication as the production and

    exchange of meaning. It tends to address itself to works of communication

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    Approaches to study of communication

    The transmission school seescommunication as a process by which

    information is transmitted betweenindividuals and/or organisations so thatan understanding response results

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    Approaches to study of communication

    In the simplest way we can say that this"understanding response" from a fellow

    human being is received as feedback.

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    Approaches to study of communication

    Communication is an endless current passingthrough us -- changed, to be sure, by our

    interpretation, our habits, our abilities andcapabilities, but the input still being reflectedin the output.[i]

    [i]. De Vito, Joseph A (1976): The InterpersonalCommunication Book, New York, Harper & Row Publishers.

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    Approaches to study of communication

    Semiotic Approach:

    It sees communication as the production andexchange of meanings.

    Concerned with how messages, or texts,

    interact with people in order to producemeanings; that is, it is concerned with the

    role of texts in our culture.

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    Approaches to study of communication

    Semiotic Approach:

    Misunderstanding is not necessarilytreated as an evidence ofcommunication failure in this approach.

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    Approaches to study of communication

    How do you see 3 Idiots?

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    Approaches to study of communication

    Semiotic Approach:

    It believes that the cultural differencesbetween sender and receiver may give rise tomisunderstanding

    So the focus is on the study of text andculture with the main method of study beingsemiotics

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    Approaches to study of communication Definition of communication:

    Social interaction through messages

    Interpretation of social interaction throughmessages" in their own ways

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    Approaches to study of communication

    Transmission school: Defines social interactionas the process by which one person relates

    himself/herself to others or affects thebehaviour, state of mind or emotional responseof another and vice versa

    Semiotics: Defines social interaction as aprocess which constitutes an individual as amember of his or her culture or society

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    Approaches to study of communication For instance, a person knows that he/she responds to

    the budgetary speech of the country's financeminister or a Satyajit Ray film in broadly the same

    way as members of his/her culture.

    He or she also becomes aware of cultural differencesif he/she finds a rural youth unable to relatemeaningfully to either of the two.

    One expresses one's commonality with othermembers of the society by responding "normally" to

    a given setting

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    Types of communicaiton

    What could be the types?

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    Types of communicaiton

    Intrapersonal

    Interpersonal

    Group

    Mass

    Mass line Interactive communication

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    Types of communicaiton

    Three stages of interpersonalcommunication

    The phatic stage

    The personal stage

    The intimate stage

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    Types of communication

    Mass-line

    Lead by example

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    Process of communication

    Explained through models ofcommunication

    What are models?

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    Classical models of communication

    Aristotalian

    Rhetoric

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    Classical models of communication

    Aristotalian

    Rhetoric: the faculty of observing inany given case the available means ofpersuasion (Rhetoric)

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    Classical models of communication

    Aristotle

    Speaker-centered model developed byRoman educator Quintilian (ca. 35-95

    AD) whose Institutio Oratoriawas filled

    with advice on the full training of agood speaker-statesman

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    Models of communication

    Laswell's model:

    Who says what to whom in whatchannel with what effect

    -- (Laswell, Herald D (1960) in "The Structure and Function ofCommunication" in Society in Mass Communication , (ed) WilburSchramm, Urbana, Illinois, University of Illinois.)

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    Models of communication

    Shannon and Weaver's model:

    (In their book "The Mathematical Theory of Communication)

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    Models of communication

    Schramm's models:

    (In "How Communication Works" in The Process and Effects of MassCommunication, (1954) Urbana, University of Illinois Press)

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    Models of communication

    Schramm's models:

    (In "How Communication Works" in The Process and Effects of MassCommunication, (1954) Urbana, University of Illinois Press)

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    Models of communication

    Schramm's models:

    (In "How Communication Works" in The Process and Effects of MassCommunication, (1954) Urbana, University of Illinois Press)

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    Models of communication

    Katz and Lazarsfeld's model:

    The "two-step flow" concept ofcommunication

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    Models of communication

    Hypodermic Needle Model:

    Used in a big way in communication fordevelopment support initiatives

    Audience treated impressionable and open tomanipulation

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    Models of communication

    Westley and MacLean model:

    (Ruben in Communication and Human Behaviour, (1984) New York,Macmillan)

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    Westley and MacLean model

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    Models of communication

    Berlo's model: S-M-C-R model

    Basic elements: source, message, channeland receiver but for each of these he lists anumber of controlling factors

    stresses the idea that "meanings are in

    people, not in words"

    (in "The Process of Communication, 1960)

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    Models of communication

    Berlo's model: S-M-C-R model

    Source:

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    Models of communication

    Berlo's model: S-M-C-R model

    Source:

    Comm skills

    Attitudes

    Knowledge

    Social system

    Culture

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    Models of communication

    Berlo's model: S-M-C-R model

    Message:

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    Models of communication

    Berlo's model: S-M-C-R model

    Message:

    Elements

    Structure

    Content

    Treatment

    Code

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    Models of communication

    Berlo's model: S-M-C-R model

    Channel:

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    Models of communication

    Berlo's model: S-M-C-R model

    Channel:

    Seeing

    Hearing

    Touching

    Smelling

    Tasting

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    Models of communication

    Berlo's model: S-M-C-R model

    Receiver:

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    Models of communication

    Berlo's model: S-M-C-R model

    Receiver:

    Comm skills

    Attitudes

    Acknowledge

    Social system

    Culture

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    Models of communication

    Newcombs ABX model:

    First to introduce as factor the role ofcommunication in a society or socialrelationships

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    Models of communication

    Newcombs ABX model:

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    A B

    X

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    Models of communication

    Newcombs ABX model:

    A and B are communicators

    X the situation or social context in whichcommunication takes place

    A, B interact with X and with each other

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    Models of communication

    Newcombs ABX model:

    Balance is maintained in the comm processthrough desirable adjustments

    Continuous and twp-way feedback ensures

    this

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    Models of communication

    Berger:

    Sees media as a metadiscipline

    Combines theories from various disciplines:

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    Models of communication: Berger

    Semiotics

    Aesthetics theory

    Psychoanalytic theory

    Sociological theory

    Political theory

    Anthropological Theory

    Literary theory

    Philosophical thought

    Historical perspectives

    Comparative perspective

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    Models of communication: Berger

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    Medium

    Audience

    Art work(text)

    America(society)

    Artist

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    Models of communication

    Indian model:

    Based on the works of Bharata

    Sadharanikaran

    Only among sahridayas

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    Effectiveness of communication

    How can you check effectiveness?

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    Effectiveness of communication

    How can you check effectiveness?

    Survey? Interview?

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    Effectiveness of communication

    Let us call it Feedback

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    Effectiveness of communication

    Three levels of problems in the study of

    communication.

    What could be these?

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    Effectiveness of communication

    Three levels of problems in the study of

    communication. These are:

    Level A: How accurately can the

    symbols of communication be

    transmitted ?(Technical problems)

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    Effectiveness of communication

    Three levels of problems in the study ofcommunication. These are:

    Level B: How precisely do thetransmitted symbols convey the desired

    meaning ?(Semantic problems)

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    Effectiveness of communication

    Three levels of problems in the study ofcommunication. These are:

    Level C: How effectively does thereceived meaning affect conduct in the

    desired way ?(Effectiveness problems)

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    Semiotic Approach

    Saussures model

    Peirces model

    Ogden and Richards model

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    Communication, Meaning, Signs

    Language plays a commanding role; predominantmeans of communication

    Kristeva (In Hawkes, 1977): Social practices signifysomething and hence articulated like a language.

    Sapir (in Hawkes, 1977): Every cultural pattern andevery single act of social behaviour involvescommunication.

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    Sign

    Fiske: Something physical; perceivable byour senses; refers to something other thanitself; depends upon a recognition by itsusers

    OSullivan: Three essential characteristics:# Must have physical form;

    # Must refer to something other than itself

    # Must be recognised by people as sign

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    Saussures model

    Sign (signe)

    Signified (signifie)

    Signifier (significant)

    Signifier -- signified: Arbitrary relationship

    So youve to learn the relationship: What does it mean: youve to pick up some

    structured associations or codes, youve to

    learn.

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    Saussures model

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    Peirce model

    P i t i h t Th t

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    Peirces trichotomy: Three typesof signs

    Icon

    Index

    Symbol

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    Ogden and Richards Model

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    Conclusion

    The two approaches draw on different worldviews, involve different priorities, and requiredifferent kinds of methods.

    The process approach stresses ways ofcommunicating

    Ritual view gives more weight to the cultural

    context Ritual view orients us much more to the the

    messages and meanings than to effects, culturaland sub-cultural variations within the audience

    S b li Rit l M h i ti

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    Symbolic-Ritual Mechanistic-transmission

    Bias towards

    Languages, modes,

    forms

    Context

    Meaning,

    interpretation

    Expressive use

    Interaction, xchange

    Sharing and

    participation

    Ambiguity

    Bias towards

    Channels, networks

    Means, Technology

    Causes and effects

    Instrumental use One-directional flow

    Control, management

    Non-ambiguity

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    Symbolic-Ritual Mechanistic-transmission

    Bias towards

    The static

    Lateral flow

    Descriptive method

    Open system

    Storage ofinformation

    Ideas

    The indexical

    Bias towards

    The dynamic

    Vertical flow

    Measurement,quantification

    Closed system

    Transmission of info

    Behaviour

    The cognitive