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DHL INNOVATION CENTERDive into the world of innovation in logistics. At the DHL Innovation Centers, you’ll be
inspired by new solutions and services to help you overcome the logistics challenges of
today and tomorrow.
INSPIRE. CONNECT. ENGAGE.
INTRODUCTION
We warmly invite you to the DHL Inno
vation Centers to dive into the world of
innovation in logistics. During a guided
visit, you’ll take a journey to visions,
trends, and solutions. Our ‘Vision Suite’
provides spectacular insight into the
potential of logistics in 2050. Our ‘Trend
Areas’ bring social, business, and techno
logy trends to life, allowing you handson
interaction and experience. And you’ll
discover that the ‘Solutions Space’ show
cases our full range of capabilities. You’ll
also see how all three dimensions come
together in our regularly updated center
piece, and you can attend innovation
workshops and business meetings in our
dedicated ‘Design Thinking Studio’ and
stateoftheart meeting facilities.
Your business can profit from the latest
logistics solutions and services along the
entire value chain – innovations that
directly address your logistics challenges.
As the innovation leader in the logistics
industry, Deutsche Post DHL Group (DP
DHL) focuses on outputoriented innova
tion management.
You’ll find our customercentric innovation
platforms – the DHL Innovation Centers
– located near our Bonn headquarters,
Germany as well as in Singapore. Both
facilities are the home of benchmark
Trend & Innovation Days, and a variety
of customized service offerings.
YOUR BENEFITS
• Explore how trends impact your business
• Discover next generation logistics ideas
for your business
• Gather insights on crossindustry /
crosssector logistics best practices
• Participate in strategic collaboration
through knowledge sharing and joint
pilots / projects
OUR ROLE
INSPIRE. CONNECT. ENGAGE.
This is the philosophy of the DHL Inno
vation Centers. Our goal is to:
INSPIRE you through thoughtprovoking
exper iences and insight into industry
specific visions, trends, and solutions.
CONNECT you to experts in trends and
logistics, along with our network of part
ners, so you can reach the right people
and establish valuable longterm partner
ships.
ENGAGE you in a structured and produc
tive way, e.g. through our Innovation
Workshops and Trend Days.
WHY ENGAGE WITH US?
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 32
1. INNOVATION & BUSI-
NESS WORKSHOPS
Engage with experts in profes
sionally moderated workshops
to identify, define, and exploit
value adding ideas for your
business.
2. GUIDED INNOVATION
CENTER VISITS
Discover the latest visions,
trends, and innovative solu
tions during a guided visit;
each visit can be fully custom
ized to your needs.
3. BUSINESS
MEETINGS
Host business meetings and
regular business reviews in an
inspiring atmosphere, and
combine your agenda with a
guided visit.
4. TREND & INNOVATION
EVENTS
Come and participate in our
annual series of trend days and
innovation events; it’s a great
way to network with subject
matter experts and other
thought leaders.
OVERVIEW
SERVICE OFFERINGS
The DHL Innovation Centers welcome
customers, partners, and other stake
holders to engage with DPDHL experts
on innovationrelated matters.
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 54
We recommend that you take advantage
of the unique setting by combining your
workshop with a guided visit to our inter
active exhibition areas, giving your atten
dees the opportunity to discover future
visions, trends, and innovative solutions in
use.
Pictured on the right is an example work
shop structure. This can be freely modified
in terms of content and organization to
suit your specific needs.
Our teams prepare and run workshops
that are customized to your needs, with
a focus on tangible outcomes, creativity,
interaction, and thinking outside the box.
Guided by the goals of your workshop,
we’ll help to tailor your event and maxi
mize your benefit.
Depending on the type and scope of
your selected workshop, you’ll be able
to dive into innovative topics together
with industry experts and discuss poten
tial applications.
WORKSHOP FORMATS AND POTENTIAL OUTCOMES
STRATEGIC EXCHANGE
Strategic priorities, supply
chain mapping and brain-
storming on potential solu-
tions
OUTCOME: Enhanced collabora
tion through strategic alignment,
prioritization of opportunities
TRENDS
Learn about future logistics
trends and logistics use cases.
Discuss potential applications
in your business
OUTCOME: Trend radar for
your business / use cases / poten
tial collaboration projects
BEST PRACTICE SHARING
Best practice sharing on your
specific areas of interest sup
ported by DHL experts
OUTCOME: New solution
ideas, joint project team
charter
BLUE SKY THINKING
Ideation / Brainstorming / Crea
tive Problem Solving / Design
thinking to address challenges
where new solutions are needed
OUTCOME: Scoping of chal
lenge and solution options,
new solution ideas, prototype
WORKSHOPS
INNOVATION & BUSINESS WORKSHOPS
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 76
GUIDED VISIT
VISIONS OF THE FUTURE
Want a glimpse of what logistics may
look like in the future? Step with us into
the world of logistics in 2050; our ‘Vision
Suite’ at the Innovation Center in Germa
ny provides spectacular insight.
TRENDS OF TOMORROW
Based on the Logistics Trend Radar™, we
highlight the logistics trends of tomorrow
in three ‘Trend Cubes’ and our Trend Area.
Here you can investigate and interact with
many future logistics trends including Big
Data, the Internet of Things, Robotics, and
3D Printing.
SOLUTIONS OF TODAY
Our showcase of stateoftheart logistics
solutions will engage and fascinate you;
these solutions cover all sectors and all
parts of the value chain including DHL
Temperature Controlled Logistics, DHL
Resilience360, Battery Logistics, DHL Ful
fillment, and Inbound to Manufacturing.
OVERVIEW
We will customize your visit to the DHL
Innovation Centers and aim to inspire you
with the visions, trends, and solutions of
greatest interest to you.
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 98
BUSINESS MEETING
With its inspiring and creative environ
ment, the DHL Innovation Centers are
ideal venues for hosting small meetings,
workshops, and even major events. Their
proximity to central passenger service
locations such as the airports of Singapore
and Cologne allow easy access for all
attendees. There are excellent hotels,
restaurants and entertainment facilities
nearby, and high quality catering can be
provided by our professional catering
staff.
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 1110
PLEASE VISIT THE FOLLOWING WEBSITES TO SEE SOME EXAMPLES:
The DHL Innovation Centers are special
places for inspiring events. Here, thought
leaders from around the world find a
platform to voice their visions, ideas, and
inventions. We hold dedicated Trend
Events on big data, robotics and more,
showcasing the potential of these trends
and their tangible impact on logistics.
Engage with leading minds in an inspira
tional atmosphere, e.g. at the DHL Inno
vation Day. First hosted in 2007, these
annual and extremely popular events
honor creative minds, the contribution
of innovation to progress in logistics,
and are the home of the DHL Innovation
Challenges. This special day highlights
the significance of innovation at DHL.
TREND & INNOVATION EVENTS
dhl.com/innovationday dhl.com/icrelaunch dhl.com/roboticsday
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 1312
DHL TREND RESEARCH
We draw upon the expertise of our cus
tomers, partners, and industry experts to
jointly develop deepdive trend reports
and to launch pilot projects on augmented
reality, Internet of Things, robotics, and
other topics that are showcased in the
DHL Innovation Centers.
Delivering Insight Today. Creating Value
Tomorrow! To keep ahead in today’s
changing business environment, the DHL
Trend Research team is based at the DHL
Innovation Center and dedicated to moni
toring and leveraging trends captured in
the Logistics Trend Radar™.
dhl.com/trendresearch
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 1514
DHL Trend Research regularly publishes a
key instrument for the global logistics
community – the Logistics Trend Radar™.
The Logistics Trend Radar™ is a dynamic,
living tool that captures the development
of society, business, and technology
trends. It has become an inspiring bench
mark for strategy and innovation in the
logistics industry and has triggered a num
ber of successful, awardwinning pilots
both inside and outside of DHL in close
collaboration with our customers and
partners.
Based on the Trend Radar, we constantly
conduct ‘deep dives’ into multiple spe
cific logistics trends and the findings
are published in the form of indi
vidual trend reports. Recent
reports include The Internet of Things,
Robotics, OmniChannel, and Fair &
Responsible Logistics. In addition, the
AP Innovation Center conducts deepdives
into regional trends with its Asia Pacific
Insights Series. These DHL trend reports
contain not only an indepth analysis of
each trend but also showcase first appli
cation ideas.
We hope these publications will inspire
and assist you in deriving innovative solu
tions for the world of logistics.
Social & Business Trends
TechnologyTrends
Low
High High
Low
Relevant in > 5 years
Digital Identifiers
TubeLogistics
Multi-purposeNetworks
ConvenienceLogistics
De-stressingthe Supply Chain
Fair & ResponsibleLogistics
Logistics
Batch SizeOne
On-demandDelivery
Shareconomy Logistics
Smart EnergyLogistics Omni-
channelLogistics
AnticipatoryLogistics
LogisticsMarketplaces
SupergridLogistics
Self-drivingVehicles
3D Printing
Internet ofThings
Robotics & Automation
Cloud Logistics
Big Data
Low-costSensor Technology
AugmentedReality
BionicEnhancement
Self-learningSystems
UnmannedAerial Vehicles
Grey Power
Relevant in < 5 years
YOU CAN DOWNLOAD ALL REPORTS AT
dhl.com/trendresearch
LOGISTICS TREND RADAR™ & TREND REPORTS
3D PRINTING
BIG DATA
AUGMENTED REALITY
APAC TRADE TRENDS
LOW-COST SENSOR
TECHNOLOGY
UNMANNED AERIAL VEHICLES
OMNI-CHANNELLOGISTICS
FAIR AND RESPONSIBLE
LOGISTICS
INTERNET OF THINGS
SELF-DRIVING VEHICLES
ROBOTICS IN LOGISTICS
LOGISTICS TREND RADAR™
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 1716
CONTACT
If you are interested in our services and activities at
the DHL Innovation Centers, contact us at:
Let´s shape the future together.
DHL
INNOVATION CENTER
Junkersring 55
53844 Troisdorf / Spich
Germany
+49 (0) 2241 1203 490
DHL ASIA PACIFIC
INNOVATION CENTER
1 Greenwich Drive
533865 Singapore
Singapore
INSPIRE. CONNECT. ENGAGE. DHL INNOVATION CENTER 1918
DHL INNOVATION CENTER
Junkersring 55
53844 Troisdorf / Spich
Germany
+49 (0) 2241 1203 490
DHL ASIA PACIFIC INNOVATION CENTER
1 Greenwich Drive
533865 Singapore
Singapore