INFOSYS

INNOVATION

TRAININGLynn E. Black

CUR516

December 21, 2015

Dr. Keith Bennett

INNOVATION AT INFOSYS

COMPANY PROFILE

Infosys Innovation Training

INFOSYS: INDUSTRY PRESENCE

“Sparking a customer obsessed, innovation culture” (Infosys, 2015).

CORPORATE PORTFOLIO

Business

Applications &

Management

Data

Analytics

Digital

Cloud,

infrastructure,

& Security

Enterprise

Mobility

Internet

of Things (IoT)

Engineering

Services &

Testing

INDUSTRY SERVICES & PRODUCTS

Virtual Reality Heart-monitoring

Computer-aided DesignMobile-Cashless Banking Internet-enabled TV

Infotainment

LEARNING ENVIRONMENT

Infosys Innovation Training

COLLABORATIVE LEARNING

INSTRUCTIONAL GOALS

“Sparking a customer obsessed, innovation culture” (Infosys, 2015).

•Teams will engage in team-building and strengthening through critical knowledge transfer.

•Teams will learn to listen to client concerns empathically reassuring project success.

•Teams will develop global business thinking, which is holistical and innovative.

•Teams will learn to analyze the client's needs carefully based on market trends.

Cutting-Edge Business Analysis

Creative

Problem -Solving

Team-building

Interactive Client Communications

LEARNING OUTCOMES

Objectives

Infosys teams will conduct a thorough initial client interview given a

complete topic list is provided.

Infosys teams will write a detailed problem statement/analysis upon a

complete explanation of the problem.

Infosys teams will remove all errors their problem statement/analysis given

that all components are present.

Infosys teams will present problem statement/analysis to the client

immediately within 1 day of completed redaction.

Infosys teams will solicit client's formal acceptance of review within 3 days

of delivery.

Module 1: Interactive Client Communications

LEARNING OUTCOMES

Objectives

Infosys teams will conduct a thorough business analysis of the problem given

the research lab/materials are available.

Infosys teams will discuss all research findings with team members when all

team members have completed their research.

Infosys teams will prepare a formal, comprehensive case analysis after

discussion of research findings.

Infosys teams will transfer case to design team given research has been

completely and thoroughly analyzed and choice of a design team has been

made.

Infosys teams will conduct a thorough business analysis of the problem given

the research lab/materials are available.

Module 2 – Cutting-Edge Business Analysis

LEARNING OUTCOMES

Objectives

Infosys teams will proffer 3 possible solutions/scenarios based on correct

interpretation of data analysis.

Infosys teams will decide on a technical approach to solution given 100% consensus

on interpretation of research.

Infosys teams will craft design specifications on all aspects given a complete

consensus has been achieved.

Infosys teams will formalize error-free solution design given assignments have been

made.

Infosys teams will simulate/test solution design 10 times for errors once coding is

complete.

Module 3: Team-Building

LEARNING OUTCOMES

Objectives

Individual participants will debrief, present lessons learned in 5 - 10

minutes.

Individual participants will write 7 page position paper discussing why this

training was effective or ineffective including 5 concrete lessons learned, 3

emotional moments and 3 suggestions for improvement upon completion of

debriefing.

Module 4: Creative Problem-Solving

TRAINING SCHEDULE

Infosys Innovation Training

GENERAL SCHEDULE

Day Activity Location

1 Client Interviews Main meeting hall

2 Business Analysis Main meeting hall

3 Team Building Main meeting hall

4 Team Building Main meeting hall

5 Problem-Solving Main meeting hall

ASSESSMENT

Infosys Innovation Training

EVALUATION

Fo

rma

tiv

e

Summative

On

go

ing

Ass

ess

me

nt

Final Assessment

Program Evaluation

Program Efficacy

EVALUATION

REFERENCES

Economic Times of India (ET). (2015, May 19). Infosys revamping structure of top 200 client accounts, compensation structure: Vishal Sikka.

Retrieved from http://articles.economictimes.indiatimes.com/2015-05-19/news/62323304_1_vishal-sikka-panaya-two-accounts.

Infosys Limited. (2015). Infosys: About. Retrieved from http://www.infosys.com/about/.

Infosys. (2015, March 29). Intelligence from data in motion [Video podcast]. Retrieved from

https://www.youtube.com/watch?v=AgZmLhuBZyU#action=share.