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INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance and Risk Management Stuart MacDonald, Gerald Wilkins, Allen Arnold Seminar for Oklahoma State Legislators March 20, 2013

INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

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Page 1: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

INFORM+INSPIRE

The Griffith Insurance Education Foundation

Basic Principles of Insurance & Risk Management

University of Central Oklahoma

Finance – Insurance and Risk Management

Stuart MacDonald, Gerald Wilkins, Allen Arnold

Seminar for

Oklahoma State LegislatorsMarch 20, 2013

Page 2: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Seminar Agenda

Overview of Insurance Principles

Types of Insurance

Regulation and Legislation

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Page 3: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Overview of Insurance Principles

Definition of Risk The Role of Insurance Risk Pooling Adverse Selection Concept of Moral Hazard

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Page 4: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Definition of Risk

Risk refers to uncertainty

An unknown or unexpected event

Risk can be strategic, unintentional, systemic, fortuitous

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Page 5: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

The Role of Insurance

According to the American Risk and Insurance Association, “insurance is the pooling of fortuitous losses by transfer of such risks to insurers, who agree to indemnify insureds for such losses, to provide other pecuniary benefits on their occurrence, or to render services connected with the risk” (Redja, p. 20, 2011).

The Griffith Insurance Education Foundation

Page 6: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Characteristics of Insurance

Pooling of Losses

Payment of Fortuitous Losses

Risk Transfer

Indemnification

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Page 7: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Risk Pooling

Spreads the loss suffered by an individual over the whole group

Based on the Law of Large Numbers

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Page 8: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Payment of Fortuitous Losses

Unforeseen

Unexpected

Result of Chance

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Page 9: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Transfer of Risk

Pure risk transferred from an insured to an insurer for a fee (insurance premium)

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Page 10: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Indemnification

Restoring an insured to their approximate pre-loss financial position

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Page 11: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Concept of Peril and Hazard

A peril is the cause of a loss

A hazard is a factor that creates or contributes to a loss

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Page 12: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Physical Hazard

Physical condition that increases the frequency and/or severity of a loss

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Page 13: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Moral Hazard

Dishonest or deceitful statements or behavior in order to defraud the insurer, thereby increasing the frequency and/or severity of loss claims

Insurance fraud causes increases in premium rates for everyone

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Page 14: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Attitudinal Hazard

Carelessness or indifference to a loss, thereby increasing the frequency and/or severity of loss claims

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Page 15: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Legal Hazard

Characteristics of the legal system or regulatory environment that increases the frequency and/or severity of loss claims

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Page 16: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Adverse Selection

Tendency for insurance applicant with a higher than average loss potential (sub-standard risk) to acquire insurance protection at less expensive (standard risk) premium rates

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Page 17: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Characteristics of an Ideally Insurable Risk Large number of exposure units Accidental and unintentional loss Determinable and measurable Not a catastrophic loss Chance of loss must be calculable Economically feasible premium

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Page 18: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Risk Management Matrix

Low frequency and severity: Retention High frequency and low severity: Loss

Prevention and Retention Low frequency and high severity:

Transfer Risk (Insurance) High frequency and high severity:

Avoidance

The Griffith Insurance Education Foundation

Page 19: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

INFLATION-ADJUSTED U.S. CATASTROPHE LOSSES BY CAUSE OF LOSS, 1992-2011

The Griffith Insurance Education Foundation

(1) Estimated property losses adjusted for inflation through 2011 by ISO using the GDP implicit price deflator. Excludes catastrophes causing direct losses less than $25 million in 1997 dollars. Does not include flood damage covered by the federally administered National Flood Insurance Program.(2) Excludes snow.(3) Includes wildland fires.(4) Includes losses from civil disorders, water damage, utility service disruptions, and any workers compensation catastrophes generating losses in excess of PCS's threshold after adjusting for inflation.Source: The Property Claim Services (PCS) unit of ISO, a Verisk Analytics company.

Page 20: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Why Insurers Become Insolvent

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Note that Fraud outranks Catastrophe Losses.

Page 21: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Types of Insurance

Personal Lines Life Health Homeowners Auto

Reinsurance and Surplus Lines

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Page 22: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

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Source: SNL Financial, Inc.

$502B

$576B

$175B

2011 U.S. Net Pre-miums Written

P&CLifeA&H

Page 23: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Personal Lines - Life

Life insurance is justified if others are financially dependent on the insured

Term Insurance vs. Whole Life Insurance Ownership Clause Incontestable Period / Suicide Clause Death benefit proceeds are tax-exempt Life Income Options / Annuities

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Page 24: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Personal Lines - Health

Patient Protection and Affordable Care Act

State Health Insurance Exchanges No pre-existing conditions No lifetime or annual limits Coverage for children to age 26

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Page 25: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

2011 Life/A&H U.S. NPW by Line

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Source: SNL Financial, Inc.

Page 26: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Personal Lines - Homeowners Homeowners 3 (Special Form)

All-Risks Coverage, except named exclusions (Earthquake, Flood, War, Nuclear Radiation)

Homeowners 6 (Condominiums) Same as above

Homeowners 4 (Renters Insurance) Named Perils (NOT All-Risks)

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Page 27: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Personal Lines - Auto

Personal Auto Policy Liability Coverage Medical Payments Coverage Uninsured / Underinsured Motorists Collision and Comprehensive Exclusions (intentional injury or damage,

racing, road rage, business use, etc.)

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Page 28: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

2011 P&C U.S. NPW by Line

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Source: SNL Financial, Inc.

Page 29: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

State Trends in Auto and Homeowners Pricing 2011 report by the Insurance

Research Council indicates a rapid increase in the severity of claims, and a slow but steady increase in the frequency of non-severe claims.

Commercial Auto most stable underwriting

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Page 30: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Reinsurance

Primary insurer that writes the insurance transfers to another insurer (the reinsurer) part or all of the potential losses associated with such insurance

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Page 31: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Reasons for Reinsurance Increase underwriting capacity Stabilize profits Reduce the unearned premium reserve Protection against catastrophic losses

(e.g. reinsurers paid a large part of the $41 billion insured losses arising from Hurricane Katrina which significantly reduced losses paid by primary insurers)

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Page 32: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Surplus Lines Surplus lines refers to any type of

insurance for which there is no insurer licensed by the State of Oklahoma that will write the type and amount of insurance requested by the insured

Coverage must be placed by a surplus lines broker with a nonadmitted insurer which is not licensed to do business in Oklahoma (e.g. Lloyd’s of London)

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Page 33: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Surplus Lines

Surplus lines carriers are registered with the Oklahoma Insurance Department

A 6% surplus lines tax is levied on insurance premiums for surplus lines coverage; tax is paid by the surplus lines broker placing the coverage for the insured

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Page 34: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Regulation of Insurance

National Association of Insurance Commissioners (NAIC)

All 50 states, Wash. D.C, 5 US Territories Maintain insurer solvency Regulate fair and reasonable rates Ensure availability of insurance Consumer protection and education

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Page 35: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

State Regulation of Insurance

Oklahoma Insurance Department Enforce insurance-related laws Protect consumers Promote competitive insurance markets License and educate insurance agents

and adjusters, funeral home directors, bail bondsmen, real estate appraisers

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Page 36: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

State Guaranty Funds

Provide protection from losses if an insurer becomes insolvent

Life and Health Insurance Guaranty Association

Property and Casualty Insurance Guaranty Association

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Page 37: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Oklahoma Guaranty Associations

When a licensed insurer fails, other licensed insurance carriers are assessed according to the % of premiums they write in the State to pay the claims of the failed carrier

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Page 38: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Oklahoma Guaranty Associations

Each insurer who pays an assessment is permitted to take the amount they pay as a credit against their premium taxes (licensed insurance carriers pay a 2.25% premium tax on all premiums they bill their insureds)

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Page 39: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Solvency, Pricing, Rate Adequacy

Insolvency result of catastrophic losses, inadequate reserves and rates, mismanagement, bad investments, etc

Premium pricing function of expected losses, expense loading, investments

Rates regulated to balance insurer profitability and prevent consumer gouging

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Page 40: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Regulatory Methods to Ensure/Monitor Insurer Solvency

State insurance departments utilize strict methods and requirements to maintain insurer solvency

Licensing and financial requirements Risk-based capital standards Submission of financial statements In-field examinations of insurer practices

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Page 41: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Policy Forms

Insure Consistency of Product

Consistency of Interpretation of Language

Set Coverage Standards

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Page 42: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Balance between Consumers and Insurers

Government Failure vs. Market Failure

Bad Faith vs. Fraud

State Guaranty Funds vs. MoralHazard

Sound Underwriting vs. Red Lining

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Page 43: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Rate Filing

Interstate Insurance Compact

Must Insure Solvency

McCarran-Ferguson Act

Prevent “Destructive” Competition

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Page 44: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Issues in Insurance Legislation

Tag initiative uninsured drivers loss of state revenue

Workers Compensation

Captive Insurance

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Page 45: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Questions?

Comments?

The Griffith Insurance Education Foundation

Page 46: INFORM+INSPIRE The Griffith Insurance Education Foundation Basic Principles of Insurance & Risk Management University of Central Oklahoma Finance – Insurance

Melissa Kuhn Wheeler, The Griffith Insurance Education Foundation, (855) 288-7743, [email protected]

Dr. Stuart MacDonald, (405) 974-2152, [email protected]

Gerald Wilkins, (405) 974-5566, [email protected]

Allen Arnold, (405) 974-2171, [email protected]

INFORM+INSPIRE

The Griffith Insurance Education Foundation

Thank you for allowing us to present this seminar on Insurance and Risk Management. Please contact us if we can be of further assistance.

This presentation can be downloaded at: www.griffithfoundation.org/public-policy/resources/