Information Technology Services

Division of Technology Information and Learning Support

CRICOS No.00213J

University Software Licensing Consortium

Mark Noonan

Software Licensing - Birds of a Feather

SPUSC 2008

Information Technology Services

CRICOS No 00213J

SPUSC 2004 to 2008

• Why am I here?• Where it started!• You are not alone!• Need input!• The answer is always

NO to the question you don’t ask!

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CRICOS No 00213J

Licensing Workshop

• Who R U?• Why R U here?• Give me the name of

a software package!

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But seriously!!!

• 2008 Educause Top 10 IT Issues listed at No. 3 Funding IT

• Educause Review – Dec 2004– showed that 56.2% of US Unis were

considering joining consortia or sharing purchases.

– detailed how software licensing was moving to subscription based payments from the usual perpetual licensing option.

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CRICOS No 00213J

Software Purchasing

• Centralised• Discounts through increased

volume.

• Allows strategic planning

• Improved control and management and reduce financial and legal risks.

• Reduces time spent on choosing products and vendors.

• Develops an expert team

Decentralised• Software acquired from multiple

vendors by various business units is difficult to accurately track.

• Risk of inadequate consultation and lack of needs assessment.

• Failure to use existing licences.

• Increased costs through additional staff resources required.

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Asset Management

• You can’t manage what you don’t know you have!!!

• Do you need a Software Asset Register???

• Software Media Management

• Contract Register• Licence Details• Discovery and

deployment tools and processes.

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The Acronym Challenge

• CAL

• SQL

• DSL

• ITIL

• MOE

• SOA

• CD

• DVD

• CMDB

• SOE

• TARDIS

• SAR• MSLE

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CRICOS No 00213J

Software Collaboration

Talk, talk, talk…..action?

• (Linden, 2002) …there is far more talk about collaboration than actual collaboration.

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Collaboration Advantages

• A forum of people all doing similar unique jobs.

• Sharing the workload, discussing the problems, providing new initiatives and ideas and cutting costs.

• Building negotiating power and strength through volume and consolidation.

• Size doesn’t matter• Same deal for everybody

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Future of Collaboration• Agreements that are suitable for

University environments.• Combined purchasing power for

better discounts and benefits.• Collaboration website of software

contracts and shareable resources.

• A coordinated national purchasing schedule and negotiating team.

• The ability to interactively meet in real time to discuss issues, opportunities and make group decisions.

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Collaboration Summary

• There needs be a shared goal, product or service.

• The goal must be unachievable alone.

• The right people must be involved and committed.

• There needs to be a driving force, a champion of the cause.

• Be prepared for hard work and it does cost.

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The PAST

Remember when we just bought software?

It came in a box with manuals, media and sat on a shelf. Not very green!

But it was easy to prove you owned it.

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Resellers Now

The latest brochure pack from a reseller wanted me to buy:• Technology Assessment Services including

– Enterprise systems, Lifecycle, Mobility, Security and Storage

• Licence Assessment Service– Ensure licence compliancy– Discovery and reconciliation

• Software Asset Management – Reduce costs through increased utilization – how could I resist??

• Licence Reconciliation Service• eCommerce via online purchasing

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And there’s more!

• SAM Integration Framework which integrates procurement data, inventory data, distribution technologies, end-user requests and workflow. Helps reclaim and reallocate licences.

When did our job get so complex???

• MSLE (Managed Software Lifecycle Environment) combines SAM with IT service management to achieve software infrastructure management focussing on, software performance through incident management and software changes through controlled software deployment…..

And there is more!!!

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ISO/IEC 19770-1,2 & 3

Asset management comes of age.1. Describes an integrated set of requirements as a starting point for

SAM programs.

2. Describes a standard that specifies the structure of software identification tags.

3. Will describe a standard to specify the structure of software entitlement tags. These will provide identifying information about software licensing rights.

You need an ISO 19770 Primer!

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Top 5 Issues

• Name the vendors

• Name the problems– Mobile devices– Work/life balance– Home and personal use– Software as a Service

• USLC has a website and a mailing list.

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The End?