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In-House Bank & Payment Factory: Challenges & Opportunities October 9, 2008

In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Page 1: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

In-House Bank & Payment Factory:Challenges & Opportunities

October 9, 2008

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Forum Moderator and Panelists

Moderator

David Conroy is the Deutsche Bank Region Head, Americas Trade and Cash, based in New York

Panelists

Judith Van Paasen is a Senior Partner at Zanders Consulting, based in the beautiful town of Bussum on the outskirts of Amsterdam. She is an expert in Treasury Consulting and has significant experience with several global corporations in advising as well as implementing In-House Banking & Banking Rationalization strategies. Zanders has particular expertise in end-to-end projects involving IHB formation, SAP In-House Cash & Bank system implementations.

Dieter Stynen, based in Brussels, runs the Treasury Solutions team for Deutsche Bank’s Bank in Benelux, Southern Europe, Switzerland and Eastern Europe. He has more than 12 years of experience in European banking markets and has worked on a large number of projects involving banking, SSC, Payment Factory & In House Banking.

Kerstin Schoenwitz from Deutsche Bank’s Integrations team. Based in Frankfurt, Kerstin works with global clients directing straight-through integrations between the bank, and Deutsche Bank’s customers’ SAP platforms.

Karen Harwick is the Treasury Operations Manager at Air Products & Chemicals. Based in Allentown, PA, Karen is responsible for Cash Management & Treasury Operations on a global basis. For several months now she is spearheading an IHB / Banking rationalization project for Air Products.

Charles Duperré is assistant-treasurer for Celanese Corporation in Dallas, Texas. Prior to joining Celanese, Charles was vice-president customer services for Aventis Pharmaceuticals in Bridgewater, New Jersey and vice-president & treasurer for Aventis Pharma AG in Frankfurt, Germany. Charles is responsible for global cash management and is engaged for several months in global IHB/Treasury Rationalization project for Celanese.

Stephan Heissenberg is a Senior Consultant at SAP and has worked on several large implementation projects. Stephan has expert knowledge specifically about SAP In-House Cash and generally about technical infrastructure as it relates to IHB implementation.

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Agenda

Introduction: David Conroy, Region Head Americas Trade and

Cash, Deutsche Bank

Setting up an In-House

Bank/Payment Factory using SAP: Judith van Passen, Partner, Zanders Consulting

Establishing an IHB

Structure/Payment Factory

(Key decisions to be made):

Dieter Stynen, Treasury Solutions Team Leader

& Kerstin Schoenwitz, Product Manager,

Channel Management and Integration Services

Introduction and European

Banking Optimization:

Karen Harwick, Treasury Operations Manager,

Air Products & Chemicals

In-house Bank Optimization &

Bank Rationalization:

Q and A

Charles Duperré, Assistant Treasurer,

Celanese Corporation

Includes above panelists and Stephan

Heissenberg, Senior Consultant, SAP

Page 4: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

In-House Bank & Payment Factory:Challenges & Opportunities

Setting up an In-House Bank/Payment Factory using SAPJudith van Paassen, Partner

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Zanders in a Nutshell

Zanders is an independent European consulting firm specialized in

the area of Treasury and Finance:

– Cash & Liquidity Management

– Risk Management

– Corporate Finance

– Treasury Strategy & Organization

– Treasury Processes & Systems

Founded in 1994 by Chris J. Zanders, currently with presence in

Belgium, Luxembourg, the Netherlands and the United Kingdom

With more than 125 professionals the leading company in Europe for

international advisory, interim, outsourcing and transaction services

Winner SAP Partner Award „highest client satisfaction‟

5

Page 6: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Which Features Will Impact theFuture Role of the Corporate Treasurer?

6

Future Role

ExtensionsTechnology

Regulation

Globalization

Traditional

Role

Risk Intelligence

Business Relationship

CFO Relationship

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Strategic Opportunities for Corporateson Technology

7

Centralized Treasury Organization

SSC / Payment Factory

In-House Factory

Single ERP/TMS

Seamless IT interfaces

Dematerialization of paper

Straight-Through-Processing (STP)

Bank connectivity (SWIFTNET)

Products and formats (SEPA)

Trends ResultsKey Drivers

Reduce Cost

and

Create Value

Reduce Risk

and

Improve Control

Centralization

Automation

Standardization

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In-House Bank: Are We talking About the Same Thing?

8

Time

Level of

Centralization

Internal funding

Internal FX

Netting

In-House Bank

Payment factory /

payments „on behalf of‟

Collection factories /

collections „on behalf of‟

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SAP ERP Treasury

SAP Process

IntegrationSAP Business

IntelligenceSAP Portal

SAP In-House Cash

Subsidiaries

SAP Bank Communication Management

SAP Treasury and Risk Management

Credit Risk

Analyzer

Market Risk

Analyzer

Portfolio

Analyzer

Transaction Manager

MM FX Der. Debts Sec.

Hedge Mgt Commodity Mgt

Comm.

Exposure Mgt

SAP Cash & Liquidity Management

Cash Management Liquidity Planner

SAP Financial Accounting

Banks

SAP Integration

Package for Swift

Partner

Solutions

SAP In-House Cash

Subsidiaries

SAP Bank Communication Management

SAP Treasury and Risk Management

Credit Risk

Analyzer

Market Risk

Analyzer

Portfolio

Analyzer

Transaction Manager

MM FX Der. Debts Sec.

Hedge Mgt Commodity Mgt

Comm.

Exposure Mgt

SAP Cash & Liquidity Management

Cash Management Liquidity Planner

SAP Financial Accounting

SAP ERP

SAP ERP Treasury

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Cash Management Strategy

Objectives of a Cash Management Strategy:

– Centralized treasury in terms of liquidity and risk

– Rationalize bank account structure – reduce the number of banks involved

– Understand and facilitate pricing for cash management services

– Liberation of excess / trapped cash from subsidiaries

– Visibility of liquidity positions by currency, country and entity through

a single report

– Centralized, streamlined and secure payment processes

10

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Payment Factory to Support Your Cash Management Strategy

Bank rationalization projects:

– Standardization of transaction types

– Standardization of bank communication and connectivity

– Reduction of the number of bank relationships and bank accounts

Implementation of payment and collection factories:

– Treasury Shared Service Centers

– Standardization transaction types and bank connectivity

– Electronic Invoice or Bill Presentment and Payment (EIPP/EBPP)

Increased efficiency, security and improved controls:

– Automation and standardization of processes and systems

– Segregation of duties (four-eyes principle)

11

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Summary

Technology is the key strategic opportunity that enables corporate

treasury to centralize, standardize and automate processes. SAP can

be an important enabler

Payment/collection factory is an extension of your In-House Bank

Implementation of a payment/collection factory is a part of your cash

management strategy

Payment factory increases efficiency, security and improves

controls

Zanders assists the corporate treasury departments in becoming

a best in class value center

12

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Contact Information

Zanders, Treasury & Finance SolutionsBrinklaan 1341404 GV BussumThe Netherlands

T: +31 35 692 89 89F: +31 35 692 89 99

www.zanders.eu

Judith van PaassenPartnerM: +31 6 54 39 34 02E: [email protected]

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In-House Bank & Payment Factory:Challenges & Opportunities

Establishing an IHB Structure / Payment FactoryKey decisions to be made

Dieter Stynen, Treasury Solutions Team Leader Kerstin Schoenwitz, Product Manager, Channel Management and Integration Services

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Key Decisions To Be Made

Bank Partner

Scope

Account Structure

Access Channel

Page 16: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Bank Partner

Regional Network Bank

Single communication, security and

format interface

Consolidation of credit facilities

Regional terms and conditions

Single documentation partner

Single implementation contact

Uniform customer service model

Standard transaction and reject

codes

Gaps in local services?

Multiple Banks

Multiple interfaces, which lead to

higher IT costs

Distribution of credit facilities

Variable terms and conditions

“Heavier” documentation process

Several implementation managers

Different processes and service

models

More complex reconciliation

process

More partners to share business

with that might have full local

service offering

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Scope

Accounting? FX? Cash Management? Invoice processing?

Payments:

– Vendor payments

– Salary payments

– Tax, VAT, social security payments

– One-off urgent treasury payments

Collections to be included?

– Centralisation via direct debits – PEDD as of November 2009

– Local instruments such as cheques, LCR, Riba, Recibos etc?

Hybrid structure is often implemented:

– Vendor payments & direct debits centralised

– Salary payments, specific local instruments handled locally

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Account Structure

Split between Accounts Payable & Accounts Receivable?

– More transparency, but

– Greater number of accounts to manage

– Often used with “hybrid” structures

SEPA offers opportunities, but for many corporates, it is still too

early to move to a one disbursement/collection account structure:

– Local inefficiencies, such as CBR/higher fees

– Local instruments, such as cheques, LCR etc are not included in SEPA

scope

Legal account holder:

– Local entity accounts or

– On-behalf of payments/collections

– Hybrid structure: payments on-behalf of; collections on local entity

accounts

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D

B

S

Y

S

T

E

M

db-eBridge (EU)

db-eBridge (US)

db-eBridge (AP)

ACH

Cheque

Draft

HVP

C

l

e

a

r

i

n

g

db-worldPAS

Global Business Solutions

manual or automated

file transfer options

Customer

ERP /

TWS /

SAP

Local

Format,

XML,

EDIFACT,

CSV,

IDOC,

MT101

manual or automated

authorisation options

manual or

automated

feedback file

transfer options

MT940

MT942

BAI

manual or automated

statement file

transfer options

Access Channel Integration Flexibility

db-direct internet

HTTPS

db-direct connect

e.g. HTTPS / AS2

SWIFT FileAct

MA-CUG and

SCORE

DB System

Validation

Account

Booking System

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In-House Bank & Payment Factory:Challenges & Opportunities

Introduction and European Banking OptimizationKaren Harwick, Global Treasury Operations Manager, Air Products

Page 21: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Who Is Air Products?

Global atmospheric, process and

specialty gases, performance materials,

equipment and services provider

Serving industrial, energy, technology and

healthcare markets worldwide

Fortune 500 company/ Founded in 1940

Operations in over 40 countries

~22,000 employees worldwide

Known for our innovative culture and

operational excellence

Corporate responsibility commitment

December 2007

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Sales into Diverse Markets

US$10B in sales

Diverse markets and geographies

Positioned for long-term value creation

FY07 Consolidated Sales

United States

32%

Canada/ Latin America

2%

Europe

5%Asia

44%

Rest of World

17%

By Reporting Segment By Destination

Equipment and

Energy

6%Electronics and

Performance

Materials

21%

Healthcare

6%Chemicals

9%

Merchant Gases

32%

Tonnage Gases

26%

Page 23: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Air Products Current Transaction Processing Environment

SAP Shop (+90% of global business on one-instance of SAP)

SAP Treasury – Implemented in Nov 06 for Europe & North America,

Nov 07 for Asia

Shared Service Centers:

– North America – Allentown, PA

– Europe – Barcelona, Spain

– Asia – Shanghai, China & KL, Malaysia

Regional Treasury Centers

– North America & Europe – Allentown, PA

– Asia – Hong Kong

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European Banking OptimizationThe Opportunity

Current environment:

– Too many banking relationships

– Too many bank accounts

– Suboptimal cash management structure

– Too much manual intervention in transaction initiation and bank account

reconciliation

– Manual intervention required for intercompany trade settlements

– Large number of intercompany loan transactions/agreements

(driven by tax)

– Large quantity of cash management & intercompany loan related

FX trades

Page 25: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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European Banking Optimization/In House Cash Benefits

Banking Optimization – Select one regional bank for Europe –

eliminate numerous local banks

Implement SAP In House Cash

– Payments on Behalf

– Intercompany payments

– Receipts on Behalf

Straight Through Processing – Eliminate large volume of manually

processes transactions

Streamlined cash management structure

Reduced number of intercompany loans and intercompany loan

relationships to maintain

Reduced # of FX Transactions required for CM and IC loans

Page 26: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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European Banking Optimization Costs

External Consultant Resources for IHC Implementation

Internal IT Costs:

– IHC Implementation

– Banking Optimization – Connections

– Re-engineering existing SAP environment

Finance Team – Europe and US based

– T&E

– Leverage Virtual conferencing to reduce costs

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The Project…Timeline

Minimum 1 year + Project timeline

May08 – Aug08

– Banking Partner RFI/RFP‟s

– SAP Consultant RFP‟s

– Define Internal Project Team

– IT - Resource Commitment

Current Phase Sept08 – Dec08 – Design Solution

– Select Strategic Banking Partner (4 candidates)

– Selected SAP Consulting Partner

– Begin Blueprinting phase for SAP Project

– Business Case Lockdown

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The Project…Timeline (continued)

Jan09 – May09 – Implementation & Testing

– New Bank accounts established

– Connections (SAP to Bank and Bank to SAP)

– In House Cash Configuration – Testing

July 09 – Initial Go-Live

– Big Bang or Phased Approach

Aug09 – Oct09 – Stabilization

2010+ – Rollout to North America or Asia?

Page 29: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

In-House Bank & Payment Factory:Challenges & Opportunities

In-house Bank Optimization & Bank RationalizationCharles Duperre, Assistant Treasurer, Celanese Corporation

Page 30: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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Who Is Celanese Corporation?

Leading global integrated producer of chemicals and advanced materials

Among the world‟s largest producers of acetyl products, intermediate chemicals for nearly all major industries

Leading global producer of high performance engineered polymers used in a variety of high-value end-use applications

Operations across North America, Europe and Asia

Net sales of $6.4 billion in 2007;approximately 70% generated outside of North America

Approximately 8,400 employees worldwide

Fortune 500 company

Celanese($ in millions)

2007 Revenue1,2: $6,444

2007 Operating EBITDA2: $1,325

Acetyl IntermediatesConsumer and Industrial

Specialties

Advanced Engineered

Materials

2007 Revenue1: $2,955

2007 Operating EBITDA: $762

2007 Revenue: $2,457

2007 Operating EBITDA: $393

2007 Revenue: $1,030

2007 Operating EBITDA: $252

Celanese($ in millions)

2007 Revenue1,2: $6,444

2007 Operating EBITDA2: $1,325

Acetyl IntermediatesConsumer and Industrial

Specialties

Advanced Engineered

Materials

2007 Revenue1: $2,955

2007 Operating EBITDA: $762

2007 Revenue: $2,457

2007 Operating EBITDA: $393

2007 Revenue: $1,030

2007 Operating EBITDA: $252

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Geographically Balanced Global Positions and Diversified End Market Exposure

29% 43% 28%

Other 10%

Construction

7%

Paints &

Coatings

15%

Automotive

9%

Consumer &

Medical

Applications

11%

Filter Media

16%

Consumer &

Industrial

Adhesives

4%

Textiles

6%

Food &

Beverage

5%

Chemical

Additives

5%

Paper &

Packaging

8%

Performance

Industrial Applications

4%

Geographic breakdown based on 2007 Net Sales (by destination)End market breakdown based on 2007 estimated Gross Sales

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Treasury at Celanese: Our Guiding Principles

Structure

Centralize Treasury activities under a Global Treasury Center (GTC)

supported by Regional Treasury Centers (RTC‟s)

Use in-house bank to centralize cash and risk in one location.

Cash Management

Minimize cash held by subsidiaries by maximizing Cash Pooling, Interco

lending & borrowing, netting, etc.

Align cash management banks with credit providing banks

Global Cash Management RFP to simplify cash pooling structure,

reduce number of banks and bank accounts

Risk Management

Minimize balance sheet exposure and reduce earnings volatility

No Trading for Profit. No speculation.

Align FX banks with credit providing banks

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GTC and RTC‟s Roles & Responsibilities

Global Treasury Center

Sets Policy & Guidance

Ensures Control & Compliance

Drives Standardization

Executes Capital Markets transactions

Manages Corporate Finance activities (Debt, Capital Structure, I/C funding, etc.)

Sets and executes Risk Management Strategy (FX, IR)

Manages Global Banking relationships

Regional Treasury Centers

Coordinates & Executes in accordance with Global Policy

Ensures compliance with local regulatory requirements (tax, legal, banking, etc.)

Supports local BU requirements

Executes daily Cash Management activities

Manages Regional/Local Banking relationships

Global Treasury Center

Dallas

European Treasury Center

Asia Treasury Center

China

Transactional treasury

services carried out by

Financial Shared Service

Center In Budapest

Page 34: In-House Bank & Payment Factory: Challenges & · PDF file3 Agenda Introduction: David Conroy, Region Head Americas Trade and Cash, Deutsche Bank Setting up an In-House Bank/Payment

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2 Types of Projects (as identified in 2006)

Quick Wins/Technology/Best Practice

Investment Portal

FX Trading Platform

Interco Book Entry Settlement System

Strategic/Transformational/Structural/Enabling

Shared Services Implementation

In-house bank optimization

Bank Rationalization (Cash Management RFP)

Treasury System

Implementation

Complete

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Shared Services ImplementationProject Description Relocation of financial shared services (including transactional treasury activities)

performed across the world to a common center in Budapest, Hungary

Project Objectives and Benefits To increase standardization of processes and implement best practices

To decrease costs (through labor cost arbitrage and process improvements)

To enhance control at Corporate Treasury

Project Scope Local transactional treasury operations in Europe relocated to Budapest Shared

Services Center (SCC)

Project scope includes AP, AR & Master Data for all countries (except China) & GL for Europe

Project involved building infrastructure (systems & offices), determining processes at SCC & hiring and training personnel

Project Implementation Project implemented in a phased manner by country, following pilot runs

Project duration: 18 months

Project implementation to be completed by Q1 2009

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In-house Bank OptimizationProject Description Relocation of the company‟s In-house bank to Luxembourg

Project Objectives and Benefits To enable tax optimization on earnings of the in-house bank

To provide greater visibility, transparency and control by concentrating cash and risk in one location

To capture external banking transactions and to execute them internally so as to reduce bank fees and charges

Project Scope Evaluation and selection of tax jurisdiction

Conceptualization of entity structure and loan restructuring, in accordance with tax laws

Transfer of In-house bank operations from an administrative services subsidiary to a dedicated In-house banking center in Luxembourg

Project Implementation In-house bank concept and structure determined

Identifying funding options for the new In-house bank

Evaluating tax consequences

Estimated Project duration: 9 months

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Bank RationalizationProject Description Rationalizing the bank account structure in line with credit providing banks and payment factory

mechanics

Project Objectives: To simplify Banking structure by decreasing number of bank accounts by 50% (Celanese has

relationships with 52 banks including more than 450 bank accounts)

To align the cash management and FX banks with the credit providing banks and simplify the bank account structure

To prepare for and take advantage of the introduction of SEPA and to further standardize and automate the P2P and O2C process

To save costs from lower banking fees

Project Scope The bank rationalization concerns the design, selection and implementation of the future bank and

system structure for Celanese in:– North America

– Western Europe

– Central Eastern Europe

– Nordics

– Asia-Pacific & Others

China is excluded from the scope of the bank rationalization

Project Implementation Partnered with external consultant

Aligned with In-house bank and Treasury system projects

Estimated Project duration: 18 months

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Treasury SystemProject Description Improving / overhauling the treasury IT infrastructure

Project Objectives and Benefits To implement a treasury system that is end-to-end that will eliminate need to reenter same

information in multiple systems and extract data seamlessly

To increase system reliability, while improving productivity and standardization

Simplify communication to banks. From multiple bank platforms to a single bank agnostic system.

To improve system report generation capability

Project Scope Revisit systems used in the RTC

Create blueprint for end system environment (TWS, SAP or ASP)

Create processes, banking structure etc. around the system to maximize efficiency

Look at treasury system from a big picture standpoint rather than a quick fix to problem

Project Implementation Initiative to be led by treasury with support from IT and treasury super-users

Project duration from conceptualization to implementation expected to be 12 months

Confirmation/validation of the system environment to precede implementation of new banking structure

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Current P2P and O2C Process

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Considerations Future P2P and O2C Process

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Considerations Future Bank Structure

3 to 5 global/regional banks with approximately 250 accounts:

Allow to further standardize and automate P2P & O2C

One standardized payment format

All internal and external payments are debited on internal bank accounts in

name of the legal entities

Payment factory is responsible for timely and secure transmission of the

payment instructions to the external banks and distribution of received

bank statements

All external payments are sent and all bank statements are received through

a single bank independent delivery channel

Payments are processed as domestic „on behalf of‟ payments

Payment factory uses an international account structure to process all

payments at the lowest bank transaction fees

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Questions and Answers

Q and ATo ask a question via phone, press 1 on your telephone keypad when prompted during the forum. You may also submit a question directly to Dave Conroy our moderator by typing and submitting your question.

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Contact Information

If you wish to contact any of today‟s presenters, please do so using the following information:

Judith Van Paasen, Senior PartnerZanders [email protected]

Dieter StynenTreasury Solutions Deutsche BankDieter Stynen/Brussels/DBBenelux/DeuBa@dbcom

Kerstin SchoenwitzProduct Manager, Channel Management and Integration ServicesDeutsche BankKerstin Schoenwitz/GCM/Zentrale/DeuBa@dbcom

Karen HarwickTreasury Operations ManagerAir Products & [email protected]

Charles DuperréAssistant-TreasurerCelanese [email protected]

Stephan HeissenbergSenior [email protected]