Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

Does somebody need first aid or to

be taken to the clinic?

I am responsible for staff and customer

safety

How bad is this problem, can it cause

death or injury?

Can the problem get worse? Do I need to

close the store or can we control it?

Who else do I need to contact? Police? Local directors?

I will tell Area Wardens and staff what they need

to do

Who can help? Which area warden is

available? Do I need to discuss this problem with area wardens

first?

What is the best way of managing this

emergency? What is the right SAFETY

PROCEDURE?

CHIEF WARDENS : THINKING

Calm and steady!

Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

CHIEF WARDENS : DOING

Telling all customers and staff to leave the store

Controlling small fires, small chemical spills

Ringing Police, the clinic or emergency services

Talking with staff and directing what to do

Collecting timesheets, sat phone, emergency numbers

and first aid kit

Calm and steady!

Organising First aid or doing it themselves

Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

CHIEF WARDENS : DOING

Checking names of staff outside store

Checking all customers and staff are out of store if

closing storeMoving staff outside

Fill in an OHS report

Calm and steady!

Keeping customers and staff safe from chemical spills

Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

I am responsible for the staff and customers in my

store area

What information do I have that can help the chief warden?

I will follow the Chief Warden’s

directions

Knowing the store safety rules is very important

If the emergency is very serious I will help the Chief Wardens (Store Managers) get ready to close the store

When there is an angry or dangerous customer, I will help the

Chief Warden understand the best way culturally to manage this

Does somebody need first aid or taken

to the clinic? 

I will help the staff know what to do

next  

AREA WARDENS : THINKING

Calm and steady!

Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

AREA WARDENS : DOING

Calmly making sure staff and customers leave store at nearest exit

Knowing store safety evacuation plan and nearest safety exitListening and talking with the chief warden

Managing small fires and chemical spills if trained and directed by Chief Warden

Calm and steady!

Collecting timesheets, Sat Phone, first aid kit

Keeping Safe: Store Emergency Evacuations

IN AN EMERGENCY: THINKING AND DOING

AREA WARDENS : DOING

Checking all staff and customers are out of store

(checking toilets too)

Turning off gasLocking the front door

Meeting with everybody outside for name check . Is

everybody safe?

Calm and steady!

Helping chief warden with angry people Cyclone preparation