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IMAGE BLINDS PTY LTD WARRANTY This warranty by Image Blinds Pty Ltd (‘Image Blinds’) is designed to ensure a thoroughly satisfying experience when selection, purchasing and living with your Image Blinds products. Image Blinds warrants to the original purchaser that products supplied by Image Blinds will be free from defects in materials and workmanship, material breakdown and fabric delamination for a period of 3 years from the date of installation. Subject to the terms of this warranty, Image Blinds will in its sole discretion repair or replace the product, or any component of the product, at its original place of installation. Image Blinds will bear the cost of repairs or providing a replacement product. The original purchaser is to bear the cost of any removal and reinstallation of a product. A call out fee of $120 may apply, which will be fully refunded for claims covered by this warranty. You can make a claim for this refund by contacting Image Blinds (see contact details below). This warranty does not cover: Any conditions caused by: normal wear and tear; abuse, neglect, alterations, accidents or misuse; exposure to elements such as sun damage and discolouration over time; failure to properly clean, maintain or care for the product as directed by Image Blinds and published on our website at www.imageblinds.com.au; warpage through exposure to high humidity (e.g. kitchens or bathrooms) or natural variations in grain, colour or texture for timber venetian blinds and other timber products; any electrical work required for motorised products or Somfy motors; commercial products or products used for commercial applications. To make a warranty claim: Contact Image Blinds by: Phone: 1300 657 100 Email: [email protected] Website: www.imageblinds.com.au Postal: 605 Zillmere Road, Aspley, QLD 4034. Proof of purchase is required to be provided to Image Blinds when making a warranty claim. The benefits given to the original purchaser by this warranty are in addition to other rights and remedies they have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

IMAGE BLINDS PTY LTD WARRANTY · IMAGE BLINDS PTY LTD WARRANTY This warranty by Image Blinds Pty Ltd (‘Image Blinds’) is designed to ensure a thoroughly satisfying experience

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Page 1: IMAGE BLINDS PTY LTD WARRANTY · IMAGE BLINDS PTY LTD WARRANTY This warranty by Image Blinds Pty Ltd (‘Image Blinds’) is designed to ensure a thoroughly satisfying experience

IMAGE BLINDS PTY LTD

WARRANTYThis warranty by Image Blinds Pty Ltd (‘Image Blinds’) is designed to ensure a thoroughly satisfying experience when selection, purchasing and living with your Image Blinds products.

Image Blinds warrants to the original purchaser that products supplied by Image Blinds will be free from defects in materials and workmanship, material breakdown and fabric delamination for a period of 3 years from the date of installation.

Subject to the terms of this warranty, Image Blinds will in its sole discretion repair or replace the product, or any component of the product, at its original place of installation. Image Blinds will bear the cost of repairs or providing a replacement product. The original purchaser is to bear the cost of any removal and reinstallation of a product. A call out fee of $120 may apply, which will be fully refunded for claims covered by this warranty. You can make a claim for this refund by contacting Image Blinds (see contact details below).

This warranty does not cover:Any conditions caused by:• normalwearandtear;• abuse,neglect,alterations,accidentsormisuse;• exposuretoelementssuchassundamageanddiscolourationovertime;• failuretoproperlyclean,maintainorcarefortheproductasdirectedbyImageBlindsandpublishedon ourwebsiteatwww.imageblinds.com.au;• warpagethroughexposuretohighhumidity(e.g.kitchensorbathrooms)ornaturalvariationsingrain, colourortexturefortimbervenetianblindsandothertimberproducts;• anyelectricalworkrequiredformotorisedproductsorSomfymotors;• commercialproductsorproductsusedforcommercialapplications.

To make a warranty claim:Contact Image Blinds by:• Phone: 1300657100• Email: [email protected]• Website: www.imageblinds.com.au• Postal: 605ZillmereRoad,Aspley,QLD4034.

Proof of purchase is required to be provided to Image Blinds when making a warranty claim.

The benefits given to the original purchaser by this warranty are in addition to other rights and remedies they have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Page 2: IMAGE BLINDS PTY LTD WARRANTY · IMAGE BLINDS PTY LTD WARRANTY This warranty by Image Blinds Pty Ltd (‘Image Blinds’) is designed to ensure a thoroughly satisfying experience

[email protected]

BSA Lic.1049008

Q U E E N S L A N D

B L I N D S

BLINDS AWNINgS ShUttERS

R

Dear Customer

thankyouforchoosingImageBlinds,atrueQueenslandcompanyservingSouthEastQueenslandforover25years.Ourbrandnewfactory/showroomfacilityopenedinAugust2011withourkeysuppliersboastingit is one of Australia’s best showrooms.

Image blinds specialise in internal and external sun control solutions that are manufactured for your home oroffice.ImageBlindsfoundingDirector,JoeturneriswellrespectedbyallindustryleadersandisalsoPresident of the Blinds Manufacturer’s Association of Australia (BMAA).

The Image Blinds team offers over 200 years of combined experience in the industry. Knowledge and serviceisourcommitmenttoyouasourcustomer.Wewillofferyoutheverybestinquality,serviceandpriceallbecausewemanufactureourproductsinourownfactoryhereinQueensland.

Wearegladyou“liked what you saw” at Image Blinds and we hope you enjoy our products.

Brisbane | Gold Coast | Sunshine Coast [Byron Bay to Noosa)

1300 657 100Head Office & Showroom

605 Zillmere Road, AspleySERVICING ALL AREAS

A proud Queensland Owned Family Company

BSA Lic. 1049008