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Page 1: ICAO Aviation English Asia

1 www.aviationenglishasia.com

ICAO Aviation English

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

ICAO Aviation English

Aviation English Asia Ltd 2009

ICAO Aviation English

Page 2: ICAO Aviation English Asia

2 www.aviationenglishasia.com

The need for higher standards of proficiency in English

The International Civil Aviation Organization (ICAO) has mandated new standards of English proficiency for flight crew members and air traffic controllers starting Mwill your organization make sure that these standards are met?

Aviation English Asia is the region's first language school dedicated entirely to the airline industry. We have partnered with AET to provide the most best in Aviation English

If you are a prospective airline pilot or air traffic controller, or even one already in active duty - you will find our courses help you quickly and easily obtain proficiency in English to meet the requirements of your chosen career.

ICAO Aviation English OnlineFlight schools who are looking for an English language component for their own courses will be satisfied that Aviation English Asia courses fulfill their needs.

A proven system chosen

Aviation English Asia provide the most efficient and costonline/on-site English language training in the region. The course has been praised for its highthe Internet, and its careful adherence to ICAO’s training certification standards.

The online course has been used by:

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

The need for higher standards of proficiency in English

The International Civil Aviation Organization (ICAO) has mandated new standards of English proficiency for flight crew members and air traffic controllers starting March 5, 2008. How will your organization make sure that these standards are met?

is the region's first language school dedicated entirely to the airline industry. We have partnered with AET to provide the most best in Aviation English.

If you are a prospective airline pilot or air traffic controller, or even you will find our courses help you quickly and easily obtain

proficiency in English to meet the requirements of your chosen career.

ish Online is suitable for both airline sponsored and private students. Flight schools who are looking for an English language component for their own courses will be satisfied that Aviation English Asia courses fulfill their needs.

A proven system chosen by world class partners

provide the most efficient and cost-effective solution for your site English language training in the region. The ICAO Aviation English Online

course has been praised for its high-quality English training, its easy accessibility through the Internet, and its careful adherence to ICAO’s training certification standards.

The online course has been used by:

Aviation English Asia Ltd 2009

The need for higher standards of proficiency in English

you will find our courses help you quickly and easily obtain

is suitable for both airline sponsored and private students. Flight schools who are looking for an English language component for their own courses will

by world class partners

effective solution for your ICAO Aviation English Online

raining, its easy accessibility through the Internet, and its careful adherence to ICAO’s training certification standards.

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ICAO Aviation English is now available in Asia

Here are just some of the benefits:

• You will improve your listening, speaking and reading comprehension skills which leads to further increased vocabulary and better pronunciation.

• You will begin your program at the correct skill level so you will never find it too easy or too difficult. The course consists of five skill levels Beginner, Intermediate and Advanced

• You will learn important information essential for your career.

• You will enjoy the course as the content of lessons is specifically designed to be of high interest to flight professionals.

Whether your goal is to meet theaircraft, communicate more effectively with ground controllers and passengers, or to increase overall effectiveness in communication, all pilots and other flight professionals need a solid command of English.

Aviation English Asia is at the forefront of online aviation English training in Asia. We are dedicated to aviation customers whose success depends on achieving English proficiency to meet the International Civil Aviation Organization Level 4 st

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

ICAO Aviation English is now available in Asia

Here are just some of the benefits:

You will improve your listening, speaking and reading comprehension skills which creased vocabulary and better pronunciation.

You will begin your program at the correct skill level so you will never find it too easy or too difficult. The course consists of five skill levels - Basic, Beginner, High Beginner, Intermediate and Advanced – each relating to the ICAO scale.

You will learn important information essential for your career.

You will enjoy the course as the content of lessons is specifically designed to be of high interest to flight professionals.

Whether your goal is to meet the new standards of ICAO Level 4, attend training for a new aircraft, communicate more effectively with ground controllers and passengers, or to increase overall effectiveness in communication, all pilots and other flight professionals need

Aviation English Asia is at the forefront of online aviation English training in Asia. We are dedicated to aviation customers whose success depends on achieving English proficiency to meet the International Civil Aviation Organization Level 4 standards.

Aviation English Asia Ltd 2009

You will improve your listening, speaking and reading comprehension skills which

You will begin your program at the correct skill level so you will never find it too easy Basic, Beginner, High

each relating to the ICAO scale.

You will enjoy the course as the content of lessons is specifically designed to be of

new standards of ICAO Level 4, attend training for a new aircraft, communicate more effectively with ground controllers and passengers, or to increase overall effectiveness in communication, all pilots and other flight professionals need

Aviation English Asia is at the forefront of online aviation English training in Asia. We are dedicated to aviation customers whose success depends on achieving English proficiency to

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The benefits of ICAO Aviation English Online

ICAO Aviation English Online is a world class solution to provide you with the best in English language training. Here are some way in which you personally will achieve your goals in your aviation career.

Get a competitive advantage when talking to recruiters

Get certified for English ICAO level 4 so recruiters will put you on the top of the list when interviewing for pilot or air traffic controller positions. If you wait for them to train you, you could lose the job to someone who already has the certification. Whether you are in general aviation or commercial aviation you must have the ICAO level 4 certification.

State-of-the-art, web based training.

You will remember what you learn. ICAO Aviation English uses a patented learning retention process that brings trainees to near 100% long-term retention of key learning points in a course. ICAO Aviation English will help you get top of the class scores.

Flexible enough to fit into your training schedule

You don't need to change your training schedule just to take the course. ICAO Aviation English is available at anytime from anywhere – 24 x 7. Whether you work for a commercial airline, the government, you’re attending a flight academy or you are in general aviation – you will find that the training is flexible enough to fit into your schedule. – and you won't need to take time from work to sit in a traditional language classroom.

Competitive pricing

ICAO Aviation English is cheap compared to the programs provided by most language training schools. It is flexible enough so that you can get the training done quickly and still maintain your normal work and family life.

Aviation English Asia assures you

AEA assures you that the content of the courses will be upgraded to meet future ICAO recommendations.

Build your telephony skills

When you complete the ICAO Aviation English course to prepare for ICAO certification, you will become totally confident in handling the radio calls in English. ICAO Aviation English Online simulates what you will experience as a pilot or controller. You get to practice and become proficient in a totally safe environment.

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Score higher – maximise training

ICAO Aviation English Online has many documented benefits.

• It applies the best practices from the field of accelerated learning

• It remembers what you have learned or have not learned and customizes your review based on your individual needs

• It continuously adapts the learning process to your learning needs

• It schedules reviews and sends you review reminders

• It enables you to retain knowledge months after completing the course.

Prepare before you start technical training

ICAO Aviation English Online should be taken 4 months before you enroll into a technical training program where you need to compete with native English speakers. Completing the aviation English course just prior to your technical training program will enable you to learn the skills needed to fly aircraft safely.

Improve your pronunciation

You can improve your pronunciation with pronunciation activities built into each skill level course. You can read while listening to properly spoken American or British English. You can then speak into a microphone to record and playback your own recording of the same information. These pronunciation activities help you build self confidence when communicating in English.

ATC communication in English from Basic to Advanced

You can practice listening to a variety of accents, in real ATC tapes to build radiotelephony skills in English, just as you will in real life.

Perfect for both Commercial and General Aviation pilots

Many general aviation pilots fly across international boundary lines frequently. As a general aviation pilot you are usually paying for all training out of your own pocket. With ICAO Aviation English Online you get the best training for a very reasonable price.

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Course Overview

ICAO Aviation English Online consists of five skill levels. In each part of the course, you will learn English while also learning information that you will find important in your career.

ICAO Aviation English Online also contains exercises and interactive activities such as ATC to Pilot Communication, based upon real ATC tapes from ICAO and FAA based towers.

Each lesson has been written by a team of Aviation content experts and Linguistic experts. Lessons are based on high-interest topics such Flight Safety, Meteorology, and Aviation Physiology and Medicine.

Each skill level consists of 12 lessons and each lesson takes approximately 8-10 hours to complete.

Each lesson includes tests on:

• Listening and ATC Communication • Speaking • General and Technical Vocabulary • Grammar • Reading Comprehension

All tests provide instant and informative feedback to help you learn more effectively. You will hear a variety of British and American accents throughout the lessons.

Final Exam – You will need to score 75% or higher on the 60-minute online final exam to successfully complete each course.

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The fastest way to achieve proficiency at ICAO

ICAO Aviation English OnlineControllers who need to pass the exam to prove ICAO Level 4 proficiency.

The first step is to find your exact starting level by taking the Aviation English P

Test. Trainees are placed into the

score earned on the Aviation English Placement Testgiven a recommended starting level.

The Placement Test can be bought http://http:/www.aviationenglishasia.com/index.php/englishpayment

Placement

Test

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

The fastest way to achieve proficiency at ICAO Level 4

ICAO Aviation English Online targets the training needs of Pilots, Cadets and Air Traffic Controllers who need to pass the exam to prove ICAO Level 4 proficiency.

The first step is to find your exact starting level by taking the Aviation English P

Trainees are placed into the ICAO Aviation English Online course based upon the Aviation English Placement Test. After taking the test you will be

given a recommended starting level.

Test can be bought here. http://http:/www.aviationenglishasia.com/index.php/english-for-pilots-and-atcos/ordering

Basic

Beginner

High Beginner

Intermediate

Advanced

Aviation English Asia Ltd 2009

Level 4

targets the training needs of Pilots, Cadets and Air Traffic Controllers who need to pass the exam to prove ICAO Level 4 proficiency.

The first step is to find your exact starting level by taking the Aviation English Placement

course based upon the

After taking the test you will be

atcos/ordering-and-

Beginner

High Beginner

Intermediate

Advanced

Page 8: ICAO Aviation English Asia

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What do the ICAO levels mean?

When you successfully complete the 12 lessons for each course, you will achieve the following levels:

Basic – ICAO Level 2 (Lower Elementary Level)

Trainees can understand, recognize and read a limited a number of common words, phrases and simple sentences used in everyday life. Trainees below this level (ICAO Level 1 Pre-Elementary) are not able to function in English. These trainees should have formal classroom instruction.

ICAO AEO level Ordinate/Harcourt TOEFL IELTS

Basic

20-31 400-427 3.0.

Beginner – ICAO Level 2 (Upper Elementary Level)

Trainees can read and understand the basic parts of a limited, often work related topic (simple facts and main ideas). They are also able to follow some specialized vocabulary and take part in a short simple conversation. They are not able to follow or participate in a native-paced conversation or read complex material. They can handle routine situations but cannot communicate about unexpected events.

ICAO AEO level Ordinate/Harcourt TOEFL IELTS

Beginner

32-43 430-463 3.5

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High Beginner – ICAO Level 3 (Lower Pre-Operational Level)

Trainees can function in English in a limited way. They should be able to read and understand most of the main ideas and specialized vocabulary of simple texts. At this level, they have an increasing set of topic-specific vocabulary and can participate in slower-than native-paced discussions. Trainees are not able to participate in lengthy discussions or communicate easily on unfamiliar topics.

ICAO AEO level Ordinate/Harcourt TOEFL IELTS

High Beginner 44-55 467-497 4.0

Intermediate– ICAO Level 3 (Upper Pre-Operational Level)

Trainees can read and understand some professional English at this level. They are able to use a broader set of vocabulary words and more complex language. They can participate effectively in conversation regarding their specialized area of expertise. When confronted with unexpected topics, comprehension may be slower or require clarification strategies. While grammatical errors still exist, trainees can usually make themselves understood accurately at this level.

ICAO AEO level Ordinate/Harcourt TOEFL IELTS

Intermediate

56-67 500-520 5.0

Advanced – ICAO Level 4 (Operational Level)

Trainees can listen to, read and discuss the main ideas, technical vocabulary and details in most professional material. At this level, they are able to participate in a more sophisticated or professional conversation regarding their specialized area of expertise. They can generally handle predictable and unexpected topics of communication.

ICAO AEO level Ordinate/Harcourt TOEFL IELTS

Advanced

68-80 523+ 5.5+

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How do I know my real

It’s easy with the Aviation English Placement Test

The Aviation English Placement Test is used to level and decide which level within the ICAO Aviation English Online fivemost suitable for you.

The one hour online exam has four sections:

You can buy the Aviation English Placement Test by following http://www.aviationenglishasia.com/index.php/english

Is the placement test really accurate?

Yes, it has been designed by li

Can I take a practice

We have set up a free Practice Test designed to online test for the first time. YouPlacement Test. This will allow different types of test questions. These questions are similar to those in the full version of the Placement Test.

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

real starting level?

Aviation English Placement Test.

The Aviation English Placement Test is used to accurately assess your English proficiency level within the ICAO Aviation English Online five-level program

The one hour online exam has four sections:

You can buy the Aviation English Placement Test by following this link http://www.aviationenglishasia.com/index.php/english-for-pilots-and-atcos/placement

Is the placement test really accurate?

Yes, it has been designed by linguistic experts.

ractice test first?

Practice Test designed to help reduce anxiety if you areYou will be enrolled into the Practice Test prior to the date of the

st. This will allow you to become familiar with the online test and to practice s of test questions. These questions are similar to those in the full version of the

Part 1

•Listening Comprehension

•25 minutes

Part 2

•Grammar / Structure

•10 minutes

Part 3

•Vocabulary

•12 minutes

Part 4

•Reading Comprehension

•12 minutes

Aviation English Asia Ltd 2009

English proficiency level program is

atcos/placement

if you are taking an will be enrolled into the Practice Test prior to the date of the

to become familiar with the online test and to practice s of test questions. These questions are similar to those in the full version of the

Page 11: ICAO Aviation English Asia

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How do I read the Placement Test Report?

The Placement Test generates a report for each individual or group. The following is an example of a test report.

Last FirstName Username Grammar

(20) Listening

(40)

Read + Vocab (40)

Total (100) ICAO

Recommended Courses Levels

xxx xxx pan02406_ xxx 17 40 36 93 Advanced 5

xxx xxx pan02425_ xxx 18 39 33 90 Advanced 4

xxx xxx pan02439_ xxx 15 38 31 84 Intermediate 3

xxx xxx pan02468_ xxx 10 28 27 65 Intermediate 3

xxx xxx pan02476_ xxx 13 36 31 80 Intermediate 3

xxx xxx pan02485_ xxx 18 38 Intermediate 3

xxx xxx pan02487_ xxx 14 39 38 91 Intermediate 3

xxx xxx pan02495_ xxx 8 39 36 83 High Beginner 2

xxx xxx pan02504_ xxx 16 36 33 85 Advanced 4

Note: ICAO Document 9835, item 2.8.4 states that each person's proficiency rating level is determined by the lowest rating level assigned in any particular category. Therefore, the recommended training level is based upon the "lowest score" not the person's "total score" as shown in the chart above.

As soon as you know your recommended starting level buy the required number of levels to reach ICAO level 4. You can do so on this web page. Corporate students also have the option of a blended learning package.

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How long will it take to reach ICAO level 4?

Trainees should successfully complete the 12 lessons in his / her present English skill level to progress to his / her next skill level course.

This chart shows the approximate training timeline of the tare identified through the placement

Expected number of hours to

meeet ICAO requirement

Basic

12 lessons

384 hours

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

How long will it take to reach ICAO level 4?

Trainees should successfully complete the 12 lessons in his / her present English skill level to progress to his / her next skill level course.

the approximate training timeline of the trainee once his / her skill levels are identified through the placement test.

lessons

hours

Beginner

12 lessons

288 hours

High Beginner

12 lessons

192 hours

Intermediate

Aviation English Asia Ltd 2009

Trainees should successfully complete the 12 lessons in his / her present English skill level

rainee once his / her skill levels

Intermediate

12 lessons

96 hours

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Strategies to reach ICAO level 4

Aviation English Asia provide the following options

Option 1: Learn 100% Online

Build Confidence

You can learn at your own pace in a because of the number of assessment tools, feedback to a variety of progress. This prepares you for a higher level of learning during the on

Hear and Repeat

ICAO Aviation English Online usage of American and British English. help get comfortable with the language.

Maximum Flexibility

Rather than leaving work to travel to a training facility for a long period of time, schedule training around yourtravelling – anywhere with access to a PC. There is no need to wait until a group class is started; you can begin the program as soon as

Aviation English Asia are always here to support

We care about your progress Aviation English Asia monitor your study habits and if ycompleting your course we can help you overcome them. Learning a language is difficult, especially on your own so we are providing The Lounge can find support online 24 hours a day, 365 da

www.aviationenglishasia.com | Copyright Aviation English Asia Ltd

Strategies to reach ICAO level 4

provide the following options

Learn 100% Online

r own pace in a non-threatening environment. You will bbecause of the number of assessment tools, feedback to a variety of tests

for a higher level of learning during the on-site sessions.

courses use different voice actors who demonstrate correct usage of American and British English. You can listen to each lesson as often as help get comfortable with the language.

rk to travel to a training facility for a long period of time, your schedule – at the office, at a training centre, at home, while access to a PC. There is no need to wait until a group class is

can begin the program as soon as you are ready.

always here to support you

so we are always on hand to guide you through the course. Aviation English Asia monitor your study habits and if you start to have difficulties in completing your course we can help you overcome them. Learning a language is difficult, especially on your own so we are providing The Lounge – a Value Added Service where you can find support online 24 hours a day, 365 days per year.

Aviation English Asia Ltd 2009

You will build confidence and tracking of

site sessions.

who demonstrate correct can listen to each lesson as often as you want to

rk to travel to a training facility for a long period of time, you can , at home, while

access to a PC. There is no need to wait until a group class is

so we are always on hand to guide you through the course. have difficulties in

completing your course we can help you overcome them. Learning a language is difficult, a Value Added Service where you

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Option 2: Blended Learning for airlines, flight schools and government organisations

Blended learning is proven to be the best way of learning a language

Professional Trainers

Trained Aviation English / ESL teachers deliver the on-site portion of the program in a classroom, combining the best features of both online and on-site training. Where appropriate, aviation professionals can provide additional training in technical subjects.

Expansion of Online Content

The on-site sessions give you a deeper understanding of the course content while you are developing your language skills face to face with a teacher and fellow trainees.

Development of Speaking Skills

During the classroom sessions, you get extensive practice in the listening and speaking skills that are so important for radiotelephony. Trainees participate in a variety of activities to improve their use of ICAO phraseology and to learn how to communicate in both standard and non-standard situations. This will allow you to reach ICAO's required Operational Level 4 in a shorter time.

Controlled Setting The controlled setting of a classroom provides the opportunity for additional testing and evaluation.

Option 2 (a):

At the Basic, Beginner and High Beginner levels, courses are delivered online with the final week of each course being an onsite intensive one-week session. This intensive teacher-led session would focus on speaking skills as well as provide a review of course materials at that level. At the Intermediate level, the intensive session is two weeks of teacher-led instruction.

Option 2 (b):

The courses are delivered online with an intensive two week session offered on site after the Intermediate level. The additional on-site session would strongly emphasize speaking skills in addition to reviewing course material, all in preparation for the ICAO English proficiency exam.

Choosing Aviation English Asia as your English language training partner will provide you with the highest quality Aviation English program and we guarantee that it is always kept up-to-date with ICAO mandates and guidelines.

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Corporate Services

Aviation English Asia offers a number of corporate services which include:

Administrative Reports from our Learning Management System (LMS)

• Trainee Retention Rate • Test records • Time spent following the Learning Plan • Trainees who are enrolled who have not begun • Trainees who have successfully completed a course

Administrator Training Program

Master Trainers deliver a program to give on-site corporate administrators the materials and instructions they need to direct their own employees. This program includes a complete Administrator’s Manual and Orientation Program so that administrators are equipped with everything they need to help implement the program that will enable their trainees to meet ICAO English language proficiency levels.

Such support is crucial in helping everyone to fully understand the online program and to feel comfortable with its implementation. This kind of hands-on support translates into a successful corporate training program

Review and Evaluation of Ongoing Programs

Master Trainers conduct on-site observations and evaluations of the English proficiency skill of the employees. Individualized testing will also be conducted to better assess specific English proficiency skills of the employees. All these will allow standardisation of the course delivery and achievement of targeted goals.

Consulting Program

• Linguistic experts can analyze your technical training program, assess the English skill level of your non-native English speaking trainees and develop an English program that will improve your company’s training success with international standard.

• We can develop a proprietary English training program based upon your corporate materials that can result in achieving the ICAO requirement of operational English level 4.

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Published Papers

Dr. Judith Strother has written papers that are published and available upon request. Please e-mail us for a copy of the article you wish to read.

1. C. Serrano, Ph.D., J. Strother, Ph.D., R. Alford, Ph.D., and C. Chien, Ph.D. 2004 Effectiveness of Implementing Computer- Assisted Language Learning Technology in an English for Specific Purpose Training Program. The article appears in The International Journal of Learning, July 2004.

2. Judith B. Strother, Ph.D. 2003. An Assessment of the Effectiveness of e-learning in Corporate Training Programs. This article first appeared in The International Review of Research in Open and Distance Learning (IRRODL.org).

3. Judith B. Strother, Ph.D. June 2003. Shaping Blended Learning Pedagogy For East Asian Learning Styles. Proceedings: 2002 IEEE International Professional Communication Conference, Orlando, Florida.

4. Judith B. Strother, Ph.D. June 2003. Aviation English Training (AET) – Helping Airlines and Aviation Personnel Meet ICAO Language Proficiency Standards. White paper.

5. Judith B. Strother, Ph.D. and R. Alford, Ph.D. 2003. Addressing Learner Variables In an e-Learning Environment. (2003). Proceedings: e-Learn: AACE World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Phoenix, Arizona.

6. C. Serrano, Ph.D., J. Strother, Ph.D., R. Alford, Ph.D. June 2004. AET’s Online Aviation English Program Produces Outstanding Results – Press Release available in English, French, Spanish and Portuguese.

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Michael J Egerton

Michael Egerton is the Managing Director of Aviation English Asia Ltd. He is very passionate about both aviation and language training and has been trainemployees since 2006. He lives in Hong Kong and frequently visits flight clubs throughout Asia. He is committed to providing the best support possible for learners to guide them through the learning process.

Stephen Maule

Stephen is the Academic Director of Aviation English Asiabeen a full time lecturer for Chinese University Hong Kong, University of Newcastle, Nottingham University and been an examiner for Cambridge. He is currently in Bangkok developing a syllabus for training f Aviation English Asia Ltd is registered in Hong Kong as a l

20/F Central Tower, Queen’s Road Central Hong Kong SAR

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Team Members

Michael Egerton is the Managing Director of Aviation English Asia Ltd. He is very passionate about both aviation and language training and has been training airline employees since 2006. He lives in Hong Kong and frequently visits flight clubs throughout Asia. He is committed to providing the best support possible for learners to guide them

Director of Aviation English Asia Ltd. He is a keen aviator and has been a full time lecturer for Chinese University Hong Kong, University of Newcastle, Nottingham University and been an examiner for Cambridge. He is currently in Bangkok

a syllabus for training flight attendants.

is registered in Hong Kong as a limited company

Aviation English Asia Ltd 2009

Michael Egerton is the Managing Director of Aviation English Asia Ltd. He is very ing airline

employees since 2006. He lives in Hong Kong and frequently visits flight clubs throughout Asia. He is committed to providing the best support possible for learners to guide them

Ltd. He is a keen aviator and has been a full time lecturer for Chinese University Hong Kong, University of Newcastle, Nottingham University and been an examiner for Cambridge. He is currently in Bangkok

mpany.

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Partner Organisation Team Members

Jean Ordóñez,

Jean Ordóñez is the founder of Aviation English Training the company which created ICAO Aviation English Online. She has over 14 years each of education and international business experience. Jean is running AET through its employees who are also from the largest airline companies in the world. This gives her valuable experiences and expertise in language training that best fit your specific language training needs.

Judith Strother, Ph.D. , Vice President

Dr. Strother is the expert in communication issues in the aviation industry and e-learning for English for specific purposes. She is managing all the course developments of AET’s Aviation English programs.

Dan Gould, Manager of Web Publishing and Audio Engineering

Dan Gould has over ten years’ experience in web publishing, audio engineering, and production.

Aviation Experts:

Thomas Anderson, Ph.D. Randall Alford, Ph.D.

Elizabeth Ruggiero, M.A. Heather Blakemore, Ph.D.

Edwin Strother, Ph.D. Lucy Pickering Elliott, Ph.D.

Donna Forsyth Wilt. Ph.D. Betty Jean Humpherys, M.A.

Michael Witiw, Ph.D. Anne Reid, M.A

Judith Strother, Ph. D

Linguistic Experts:

Randall Alford, Ph.D.

Heather Blakemore, Ph.D.

Lucy Pickering Elliott, Ph.D.

Betty Jean Humpherys, M.A.

Anne Reid, M.A

Judith Strother, Ph. D

Technical Editors:

Andy Rudmik, Ph.D. , LMS (Geenius) Research and Development

Steve Nies, Computer Engineer

Terrie Urban, LMS Administrator and Web Publisher