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IBM QRadar : Installation Guide ... Contents Introduction to QRadar installations .....v Chapter 1. QRadar deployment overview.....1 License keys.....1

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  • IBM QRadar Version 7.4

    Installation Guide

    IBM

  • Note

    Before you use this information and the product that it supports, read the information in “Notices” on page 69.

    Product information

    This document applies to IBM® QRadar® Security Intelligence Platform 7.4.2 and subsequent releases unless superseded by an updated version of this document. © Copyright International Business Machines Corporation 2004, 2020. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Contents

    Introduction to QRadar installations ......................................................................v

    Chapter 1. QRadar deployment overview................................................................1 License keys................................................................................................................................................. 1 Integrated Management Module................................................................................................................. 1 Management controller................................................................................................................................2 Prerequisite hardware accessories for QRadar installations......................................................................2 Environmental restrictions...........................................................................................................................2 Supported web browsers ............................................................................................................................3 Firmware update.......................................................................................................................................... 3 Bandwidth for managed hosts.....................................................................................................................3 USB flash drive installations........................................................................................................................ 4

    Creating a bootable USB flash drive with a Windows system............................................................... 4 Creating a bootable USB flash drive on a Apple Mac OS X system....................................................... 5 Creating a bootable USB flash drive with Red Hat Linux.......................................................................5 Installing QRadar with a USB flash drive............................................................................................... 6

    Standard Linux users ...................................................................................................................................7 Third-party software on QRadar appliances............................................................................................... 9

    Chapter 2. QRadar installations............................................................................11 Installing a QRadar appliance................................................................................................................... 11 QRadar software installations................................................................................................................... 13

    Prerequisites for installing QRadar on your hardware........................................................................ 13 Installing RHEL on your system........................................................................................................... 14 Installing QRadar after the RHEL installation......................................................................................17

    Chapter 3. Virtual appliance installations............................................................. 19 Overview of supported virtual appliances ................................................................................................19 System requirements for virtual appliances............................................................................................. 22 Creating your virtual machine....................................................................................................................26 Installing QRadar on a virtual machine..................................................................................................... 26 Adding your virtual appliance to your deployment...................................................................................28

    Chapter 4. QRadar cloud marketplace images.......................................................29 Configuring a Console on Amazon Web Services from the marketplace image...................................... 29 Configuring a QRadar managed host on Amazon Web Services from the marketplace image............... 31 Configuring an App Host on Amazon Web Services from the marketplace image.................................. 33 Configuring a Console on Google Cloud Platform..................................................................................... 35 Configuring a managed host on Google Cloud Platform...........................................................................35 Configuring an App Host on Google Cloud Platform................................................................................. 35 Configuring a Console on Microsoft Azure................................................................................................ 35 Configuring a managed host on Microsoft Azure...................................................................................... 36 Configuring an App Host on Microsoft Azure............................................................................................ 36

    Chapter 5. Installations from the recovery partition..............................................37 Reinstalling from the recovery partition....................................................................................................37

    Chapter 6. Reinstalling QRadar from media.......................................................... 39

    iii

  • Chapter 7. Setting up a QRadar silent installation................................................. 41

    Chapter 8. Configuring bonded management interfaces........................................ 47

    Chapter 9. Network settings management............................................................49 Changing the network settings in an all-in-one system........................................................................... 49 Changing the network settings of a QRadar Console in a multi-system deployment..............................50 Updating network settings after a NIC replacement................................................................................ 51

    Chapter 10. Troubleshooting problems.................................................................53 Troubleshooting resources........................................................................................................................53

    Support Portal...................................................................................................................................... 54 Service requests .................................................................................................................................. 54 Fix Central.............................................................................................................................................54 Knowledge bases................................................................................................................................. 55

    QRadar log files..........................................................................................................................................55 Common ports and servers used by QRadar............................................................................................ 56

    QRadar port usage ...............................................................................................................................56 Viewing IMQ port associations............................................................................................................ 64 Searching for ports in use by QRadar.................................................................................................. 64 QRadar public servers.......................................................................................................................... 65

    Chapter 11. Receiving QRadar update notifications.............................................. 67

    Notices................................................................................................................69 Trademarks................................................................................................................................................ 70 Terms and conditions for product documentation................................................................................... 70 IBM Online Privacy Statement.................................................................................................................. 71 General Data Protection Regulation..........................................................................................................71

    iv

  • Introduction to QRadar installations

    IBM QRadar appliances are pre-installed with software and the Red Hat® Enterprise Linux® operating system. You can also install QRadar software on your own hardware.

    Thank you for ordering your appliance from IBM! It is strongly recommended that you apply the latest maintenance to you appliance for the best