IBM Mobile Systems ThinkPad 560Z (2640) Computer …tim.id.au/laptops/lenovo/thinkpad 560z.pdf · 3010 ThinkPad Port Replicator with Advanced ... remove the DIMM socket lid 2 . 4

S10L-9625-00

IBM Mobile Systems

Hardware Maintenance ManualThinkPad 560Z (2640) Computer

August 1998

Note

Before using this information and the product itsupports, be sure to read the general informationunder “Notices” on page 84.

First Edition (August 1998)

The following paragraph does not apply to the UnitedKingdom or any country where such provisions areinconsistent with local law:INTERNATIONAL BUSINESS MACHINESCORPORATION PROVIDES THIS PUBLICATION “AS IS”WITHOUT ANY WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITEDTO, THE LIMITED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE. Some states do not allow disclaimer orexpress or implied warranties in certain transactions;therefore, this statement may not apply to you.

This publication could include technical inaccuracies ortypographical errors. Changes are periodically made tothe information herein; these changes will be incorporatedin new editions of the publication. IBM may makeimprovements or changes to the products or the programsdescribed in this publication at any time.

It is possible that this publication may contain referencesto, or information about, IBM products (machines andprograms), programming, or services that are notannounced in your country. Such references orinformation must not be construed to mean that IBMintends to announce such IBM products, programming, orservices in your country.

Requests for technical information about IBM productsshould be made to your IBM authorized dealer or your IBMmarketing representative.

Copyright International Business MachinesCorporation 1998. All rights reserved. Note to USGovernment Users – Documentation related to restrictedrights – Use, duplication, or disclosure is subject torestrictions set forth in GSA ADP Schedule Contract withIBM Corp.

ThinkPad 560Z HMM

Read This First . . . . . . . . . . . . . . . . . . 3Screw Tightening Information . . . . . . . . . . 4

Product Overview . . . . . . . . . . . . . . . . . 8Checkout Guide . . . . . . . . . . . . . . . . . 10

Diskette Drive Checkout . . . . . . . . . . . . 11Keyboard or Auxiliary Input Device Checkout . . 11Memory Checkout . . . . . . . . . . . . . . . 12Fan Checkout . . . . . . . . . . . . . . . . . 13Port Replicator Checkout . . . . . . . . . . . . 13Power Systems Checkout . . . . . . . . . . . 14Status Indicator Checkout . . . . . . . . . . . 17System Board and CPU Mini-Cartridge Checkout 17TrackPoint Checkout . . . . . . . . . . . . . . 18

Power Management Features . . . . . . . . . . . 19Standby Mode . . . . . . . . . . . . . . . . . 19Suspend Mode . . . . . . . . . . . . . . . . 19Hibernation Mode . . . . . . . . . . . . . . . 20

Symptom-to-FRU Index . . . . . . . . . . . . . . 21Numeric Error Codes . . . . . . . . . . . . . . 21Beep Symptoms . . . . . . . . . . . . . . . . 27Function-Related Symptoms . . . . . . . . . . 28Indicator-Related Symptoms . . . . . . . . . . 28Infrared-Related Symptoms . . . . . . . . . . . 29Keyboard- or TrackPoint-Related Symptoms . . . 29LCD-Related Symptoms . . . . . . . . . . . . 30Peripheral-Device-Related Symptoms . . . . . . 30Power-Related Symptoms . . . . . . . . . . . 31Other Symptoms . . . . . . . . . . . . . . . . 31Intermittent Problems . . . . . . . . . . . . . 31Undetermined Problems . . . . . . . . . . . . 31

Running the Diagnostics . . . . . . . . . . . . . . 33PC Card (PCMCIA) Slots Test . . . . . . . . . 34Universal Serial Bus (USB) Test . . . . . . . . 34Displaying the Error Log . . . . . . . . . . . . 34Checking the Installed Devices List . . . . . . . 35Diagnostic Error Codes . . . . . . . . . . . . 36

Related Service Procedures . . . . . . . . . . . . 39Status Indicators . . . . . . . . . . . . . . . . 39Password Combinations . . . . . . . . . . . . 40Running a Low-Level Format . . . . . . . . . . 40Fn Key Combinations . . . . . . . . . . . . . 41

FRU Removals and Replacements . . . . . . . . . 42Important Notice . . . . . . . . . . . . . . . . 42FRU Service Procedures . . . . . . . . . . . . 43Removal Reference . . . . . . . . . . . . . . 441010 Backup Battery . . . . . . . . . . . . . 451020 DIMM Card (If Installed) . . . . . . . . . 461030 Battery Pack . . . . . . . . . . . . . . 471040 Hard Disk Drive . . . . . . . . . . . . . 481050 Keyboard Bezel . . . . . . . . . . . . . 491060 Keyboard Unit . . . . . . . . . . . . . . 52

Copyright IBM Corp. 1998 1

1070 LCD Assembly . . . . . . . . . . . . . 531080 Speaker . . . . . . . . . . . . . . . . . 551081 HDD Flat Cable . . . . . . . . . . . . . 561090 PC Card Slot Assembly . . . . . . . . . 571100 Heat Sink . . . . . . . . . . . . . . . . 581110 CPU Mini Cartridge . . . . . . . . . . . 591120 Fan . . . . . . . . . . . . . . . . . . . 611130 System Board . . . . . . . . . . . . . . 622010 LCD Front Cover . . . . . . . . . . . . 642020 LCD Panel . . . . . . . . . . . . . . . 662030 LCD Inverter Card . . . . . . . . . . . . 672040 LCD Cable and Hinges . . . . . . . . . . 683010 ThinkPad Port Replicator with Advanced

EtherJet Feature . . . . . . . . . . . . . . . 70Locations . . . . . . . . . . . . . . . . . . . . . 72

Front View . . . . . . . . . . . . . . . . . . 72Bottom View . . . . . . . . . . . . . . . . . . 73Rear View . . . . . . . . . . . . . . . . . . . 74

Parts List for Model 560Z . . . . . . . . . . . . . 75LCD Assembly . . . . . . . . . . . . . . . . . 77Keyboards . . . . . . . . . . . . . . . . . . 78Miscellaneous and Option Parts List . . . . . . 79

Notices . . . . . . . . . . . . . . . . . . . . . . 84Trademarks . . . . . . . . . . . . . . . . . . 84

2

Read This FirstBefore you go to the checkout guide, be sure to read thissection.

Important Notes

Only certified trained personnel shouldservice the computer .Read the FRU Removal and Replacementprocedures before replacing any FRUs.Be extremely careful during write operationssuch as copying, saving, or formatting.Drives in the computer that you are servicingmight have been rearranged, or the drive startupsequence might have been altered. If you selectan incorrect drive, data or programs might beoverwritten.Replace FRUs only for the correct model.When you replace a FRU, make sure the modelof the machine and FRU part number are correctby referring to the FRU parts list.A FRU should not be replaced because of asingle, unreproducible failure. Single failurescan occur from a variety of reasons that havenothing to do with a hardware defect, such as:cosmic radiation, electrostatic discharge, orsoftware errors. FRU replacement should beconsidered only when a recurring problem exists.If this is suspected, clear the error log and runthe test again. Do not replace any FRUs if logerrors do not reappear.Be careful not to replace a nondefective FRU.

ThinkPad 560Z HMM 3

Screw Tightening InformationLoose screws can cause a reliability problem. The IBMThinkPad computer addresses this problem withnylon-coated screws. Tighten screws as follows:

Plastic to plasticTurn an additional 90 degrees after the screw headtouches the surface of the plastic part:

Logic card to plasticTurn an additional 180 degrees after the screw headtouches the surface of the logic card:

Torque driverIf you have a torque driver, refer to the “Torque”instruction with each step.

How to Use Error Messages: Use the errorcodes displayed on the screen to diagnose failures. Ifmore than one error code is displayed, begin the diagnosiswith the first error code. Whatever caused the first errorcode can result in false error codes being displayed. If noerror code is displayed, see if the error symptom is listedin the “Symptom-to-FRU Index” on page 21.

Port Replicator Problems: If you suspect aproblem with the port replicator, see “Port ReplicatorCheckout” on page 13.

How to Diagnose Multiple FRUs: When theadapter or the device has more than one FRU, the errorcode could be caused by any of them. Before replacingmultiple FRUs, try removing or exchanging each FRU, oneby one in the designated sequence, to see if the symptomschange.

4

What to Do First: The service personnel must fill inthe following information in the parts exchange form orparts return form that is attached to the returned FRU:

1. Name and phone number of service personnel2. Date of service3. Date that the machine failed4. Date of purchase5. Failure symptoms, error codes appearing on the

display, and beep symptoms6. Procedure index and page number in which the

failing FRU was detected7. Failing FRU name and part number8. Machine type, model number, and serial number9. Customer's name and address

Before checking problems with the computer, determinewhether the damage is covered under the warranty byreferring to the following:

Note for Warranty: During the warranty period, thecustomer may be responsible for repair costs if thecomputer damage was caused by misuse,accident, modification, unsuitable physical oroperating environment, or improper maintenance bythe customer. The following list provides somecommon items that are not covered under warrantyand some symptoms that may indicate that thesystem was subjected to stress beyond normaluse:

The following is not covered under the warranty:

LCD panel cracked by applying excessive for orby being droppedScratched (cosmetic) partsCracked or broken plastic parts, broken latches,broken pins, or broken connectors caused byexcessive forceDamage caused by liquid spilled into the systemDamage caused by improperly inserting a PCCard or installing an incompatible cardDamage caused by foreign material in the FDDDiskette drive damage caused by pressing thediskette drive cover or inserting diskettes withmultiple labelsDamaged or bent diskette eject buttonCD-ROM drive damage caused by shock fromexcessive force, or by being droppedFuses blown by attaching a nonsupported deviceForgotten computer password (making thecomputer unusable).

ThinkPad 560Z HMM 5

How to Disable the Power-On Password:When Only the Power-on Password is Set.1. Power off the computer.2. Turn the computer upside down.3. Loosen the DIMM socket lid screw 1 , and

remove the DIMM socket lid 2 .4. Short the power-on password jumper pads

(R522) 3 .

1

2

3

5. Power on the computer and wait until the POSTends. The password is cleared.

6. Reinstall the DIMM socket lid, and turn thecomputer right side up.

7. Verify that the password prompt does notappear.

8. To reactivate the password, set the passwordagain.

The following symptoms might indicate damagecaused by nonwarranted activities:

Missing parts might be a symptom ofunauthorized service or modification.HDD spindles can become noisy from beingsubjected to excessive force or from beingdropped.I9990303 errors can be caused by exposure tostrong magnetic fields.

6

When Both Power-on Password and SupervisorPassword are Set

1. Power off the computer.2. Press and hold F1; then power on the computer.

After a few seconds, the password promptappears.

3. Enter your supervisor password . TheEasy-setup Main Menu appears.

4. Select Password and then Power on . Arectangular box appears.

5. Enter your supervisor password and press theSpace bar once.

6. Press Enter twice. 7. Select Exit .

8. Select Restart on the Easy-Setup Main Menuand wait until the POST ends.

9. Reinstall the DIMM socket lid, and turn thecomputer right side up.

Verify that the password prompt does not appear.

To reactivate the password, set the password again.

Power Shutdown Switch: The Power Shutdownswitch resets the system regardless of the microcodestatus and forces a power off. Use this push button topower off when power is not completely off or when themicrocode is in a hung state.

See “Bottom View” on page 73 for the location of thisswitch.

ThinkPad 560Z HMM 7

Product OverviewThe following table is an overview of the system featuresof the IBM ThinkPad 560 series:

Feature Description

Processor 560X

Intel Pentium MMX 200 MHz, L2cacheIntel Pentium MMX 233 MHz, L2cache

560Z

Intel Pentium II 233 MHz, L2cacheIntel Pentium II 300 MHz, L2cache

Bus Architecture PCI Bus

Memory(Standard)

560X

32MB (on the system board)

560Z

32MB (on the system board)64MB (on the system board)

Memory (Option) Maximum of 96MB for 560X.Maximum of 96MB for 560Z when thebase memory is 32MB.Maximum of 128MB for 560Z when thebase memory is 64MB.

CMOS RAM 560X/560Z

242 bytes

VGA Video 560X

12.1-inch, 256K colors 800×600pixel DSTN color LCD12.1-inch, 256K colors, 800×600pixel TFT color LCD

560Z

12.1-inch, 16M colors, 800×600pixel TFT color LCD

Diskette Drive(External)

1.44MB (2-mode), 3.5-inch1.44MB (3-mode), 3.5-inch, forJapan

Hard Disk Drive 560X

2.1GB, 2.5-inch, IDE interface4.0GB, 2.5-inch, IDE interface

560Z

4.0GB, 2.5-inch, IDE interface6.4GB, 2.5-inch, IDE interface

8

Feature Description

I/O Port Serial Parallel USB External monitor Headphone Microphone Port replicator

Audio 16-bit audio Internal speaker Internal microphone

Mechanical volume (560X)Software volume (560Z)

Infrared Transfer 560X/560Z

IrDA 1.1

PCMCIA One Type-IIIor two Type-I / Type-II

560X/560Z

CardBus support

AC Adapter 56 Watt type

ThinkPad 560Z HMM 9

Checkout GuideUse the following procedure as a guide for computerproblems.

Note: The diagnostic tests are intended to test only IBMproducts. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses.

1. Obtain the failing symptoms in as much detail aspossible.

2. Verify the symptoms by attempting to re-create thefailure by running the diagnostic test or by repeatingthe same operation.

Note: To run the diagnostics, refer to “Running theDiagnostics” on page 33.

3. Use the following table with the verified symptom todetermine which page to go to. Search thesymptoms column, and find the description that bestmatches your symptom; then go to the page shown inthe “Go To” column.

Symptoms (Verified) Go To

Power failure (Thepower indicator does notgo on or stay on).

“Power SystemsCheckout” on page 14.

POST does notcomplete. No beep orerror codes areindicated.

“Symptom-to-FRUIndex” on page 21, andthen use the No BeepSymptoms table.

POST beeps, but noerror codes aredisplayed.

“Symptom-to-FRUIndex” on page 21, andthen use the BeepSymptoms table.

POST detected an errorand displayed numericerror codes.

“Symptom-to-FRUIndex” on page 21, andthen use the NumericError Codes table.

The diagnostic testdetected an error anddisplayed a FRU code.

“Running theDiagnostics” onpage 33.

The configuration is notthe same as theinstalled devices.

“Checking the InstalledDevices List” onpage 35.

Other symptoms (suchas LCD displayproblems).

“Symptom-to-FRUIndex” on page 21, andthen use the OtherSymptoms table.

10

Symptoms (Verified) Go To

Symptoms cannot bere-created (Intermittentproblems).

Use thecustomer-reportedsymptoms and go to“Symptom-to-FRUIndex” on page 21.

Diskette Drive CheckoutDo the following to isolate the problem to a controller,drive, or diskette. A blank, write-enabled, formatted 2HDdiskette is required.

FDD-1 represents an external diskette drive attachedthrough the external diskette drive connector. FDD-2represents the external diskette drive attached to the portreplicator.

Attention: Make sure that the diskette does not have morethan one label attached to it. Multiple labels can causedamage to the drive or cause the drive to fail.

Do the following to select the test device:See “Running the Diagnostics” on page 33 for details.

1. Go to the advanced diagnostic mode by pressingCtrl +A from the Easy-Setup test menu.

2. Click on Exit twice.

3. Click on FDD-1 or FDD-2 to start the test.

4. Insert the blank diskette when instructed and followthe instructions on the screen.

5. If the controller test detects an error, FRU code 10appears. Replace the system board.

6. If the controller test runs without errors, the driveread/write tests start automatically. If a drive testdetects an error, FRU code 50 for FDD-1 or 51 forFDD-2 appears. If the diskette itself is known to begood, replace the drive.

7. If the FDD-2 test detects an error, move the drive tothe computer's diskette drive connector directly, ifpossible, and test it again as FDD-1.

If no errors occur in the FDD-1 position, the drive isnot defective. Go to “Port Replicator Checkout” onpage 13 to isolate the port replicator problem.

Keyboard or Auxiliary Input DeviceCheckoutIf the internal keyboard does not work or an unexpectedcharacter appears, make sure that the flexible keyboardcable is firmly connected to the system board. If it is firmlyconnected, then run the Keyboard Test. If an externalkeyboard is connected, remove it before running the

ThinkPad 560Z HMM 11

Keyboard Test for the internal keyboard. See “Runningthe Diagnostics” on page 33 for details.

Note: When the Fn key is pressed, a black square brieflyappears.

If the Keyboard Test detects a keyboard problem, do thefollowing one at a time to correct the problem. Do notreplace a nondefective FRU:

Replace the flexible keyboard cable.Replace the keyboard.Replace the system board.

The following auxiliary input devices are supported for thiscomputer:

Numeric keypadMouse (PS/2 compatible)External keyboard (with keyboard/mouse cable)

If any of these devices do not work, reseat the cableconnector and repeat the failing operation.

If the problem does not recur, the problem may have beenin the connector. Recheck the connector.

If the problem is not corrected, replace the device and thenthe system board.

Memory CheckoutEDO DIMM cards are available for increasing the memorycapacity.

Memory errors might stop system operations, show errormessages on the screen, or hang the system.

Use the following procedure to isolate memory problems.

Note: Make sure that the DIMM card is fully installed intothe connector. A loose connection can cause anerror.

See “Running the Diagnostics” on page 33 for details.

1. Power off the computer and remove the DIMM cardfrom its slot (if installed).

DIMM DisplayedValue(32MB Base)

DisplayedValue(64MB Base)

No DIMM cardinstalled

32192 KB 64960 KB

8 MB(not supportedby 560Z)

40384 KB 73152 KB

16 MB 48576 KB 81344 KB

32 MB 64960 KB 97728 KB

64 MB 97728 KB 130496 KB

12

2. Press and hold the F1 key; then power on thecomputer. Hold the F1 key down until theEasy-Setup menu appears.

3. Select Test and press Enter .4. Select Memory and press Enter to run the memory

test on base memory. If an error appears, replacethe system board.

5. Power off the computer and reinstall the DIMM card;then power on the computer. Verify the memory size;then test the memory. If an error appears, replacethe DIMM card.

If memory problems occur, use the loop option to repeatthe test. If the test detects an error, an error log will beprinted on the printer connected to the parallel port. See“Displaying the Error Log” on page 34 for moreinformation.

Flash Memory Update: System setup programsand diagnostic tests are stored in the flash memory. Theflash memory update is required for the followingconditions:

New versions of system programsNew features or options

To update the flash memory, do the following:

1. Get the appropriate diskette containing the update.2. Insert the System Program Service Diskette into

drive A and power on the computer.3. Select Update system programs from the menu.

Fan CheckoutTo check the fan, do the following:

1. Start Easy-Setup.2. Click on Test . The fan will start so you can check the

air turbulance at the fan louver.3. Press Ctrl + A to enter the advanced diagnostic

mode. The ThinkPad FRU Connections windowappears. If the fan connector is not connected, theFan not connected message appears.

4. Click on Exit . The keyboard layout appears on thescreen.

5. Click on Exit again.6. Click on System Board then press Enter to run the

test.Follow the description in the window. If the testdetects a fan problem, replace it.

Port Replicator CheckoutUse the following procedure to isolate a port replicatorproblem. The port replicator attaches to the systemexpansion connector at the bottom of the computer.

1. Power off the computer.


2. Remove the failing devices from the port replicator.3. Unplug the AC adapter from the port replicator, if

attached.4. Remove the port replicator from the computer.5. Reconnect the failing device directly to the computer.

(If another device is already connected to thecomputer, remove it first.)

6. Go to the “Running the Diagnostics” on page 33 andrun the diagnostics.

7. If the advanced diagnostic device test did not find anerror, suspect a problem with the port replicator of thesystem expansion bus.

8. Power off the computer and reconnect the portreplicator.

9. Power on the computer and run the followingadvanced diagnostic tests:

Serial port test with the wrap plug (P/N 72X8546)installed on the port replicatorUniversal serial bus test with the test cable (P/N05K2580) [see “Universal Serial Bus (USB) Test”on page 34]Parallel port test with the wrap plug (P/N72X8546) installed on the port replicatorPC Card (PCMCIA) test with the PC test card(P/N 35G4703) installedFDD-2 device test on the failing device with ascratch diskette

10. If diagnostic errors appear, replace the port replicatoror the diskette drive. If the problem remains after thereplacement, replace the system board.

11. If power problem appears only when the portreplicator is used, replace the port replicator.

If power shutdown occurs intermittently when using PCCard devices via a port replicator, suspect an over-currentproblem. Some PC Card devices use more power; if themaximum usage of each devices occurs simultaneously,the total current will exceed the limit, thereby causing apower shutdown. Isolate this problem by removing one ofthe devices, and use the computer under the samecondition, and see whether a power shutdown occurs. Dothis procedure for all devices to determine the cause.

Power Systems CheckoutTo verify the symptom of the problem, power on thecomputer using each of the following power sources.

1. Remove the battery pack and the diskette drive.2. Connect the AC Adapter and check that power is

supplied.3. Disconnect the AC Adapter and install the charged

battery pack; then check that power is supplied by thebattery pack.

If you suspect a power problem, see the appropriate powersupply checkout in the following list:

14

“Checking the AC Adapter” on page 15“Checking Operational Charging”“Checking the Battery Pack” on page 16“Checking the Backup Battery” on page 16

Checking the AC Adapter: You are herebecause the computer fails only when the AC Adapter isused:

If the power problem occurs only when the portreplicator is used, replace the port replicator.If the power-on indicator does not turn on, check thepower cord of the AC Adapter for correct continuityand installation.If the operational charge does not work, go to“Checking Operational Charging.”

1. Unplug the AC Adapter cable from the computer andmeasure the output voltage at the plug of the ACAdapter cable. See the following figure:

If the voltage is not good, replace the AC Adapter.

If the voltage is within the range, do the following:Replace the system board.If the problem is not corrected, go to“Undetermined Problems” on page 31.

Note: An audible noise from the AC Adapter does notalways indicate a defect.

Checking Operational Charging: To checkoperational charging, use a discharged battery pack or abattery pack that has less than 50% of the total powerremaining when installed in the computer.

Perform operational charging. If the battery statusindicator does not turn on, remove the battery pack and letit return to room temperature. Reinstall the battery pack.If the charge indicator still does not turn on, replace thebattery pack.

If the charge indicator still does not turn on, replace thesystem board. Then reinstall the battery pack. If the

Pin Voltage (V dc)

1 +14.5 to +17.0

2 Ground


reinstalled battery pack is not charged, go to the nextsection.

Checking the Battery Pack: Battery charging willnot start until the Fuel-Gauge shows that less than 95% ofthe total power remains; with this condition the batterypack will charge to 100% of its capacity. This protects thebattery pack from being overcharged or having ashortened life.

Do the following:

1. Power off the computer.2. Remove the battery pack and measure the voltage

between battery terminals 1 (+) and 4 (−). See thefollowing figure:

3. If the voltage is less than +11.0 V dc, the battery packhas been discharged. Recharge the battery pack.

Note: In this case, the battery pack isover-discharged. It takes the at least 2 hoursto recharge the battery pack even if theindicator does not turn on.

If the voltage is still less than +11.0 V dc afterrecharging, replace the battery pack.

4. If the voltage is more than +11.0 V dc, measure theresistance between battery pack terminals 3 and 4.The resistance must be 4 to 30 K ohm.

If the resistance is not correct, replace the batterypack. If the resistance is correct, replace the systemboard.

Checking the Backup Battery1. Power off the computer and unplug the AC Adapter

from the computer.2. Turn the computer upside down.3. Remove the backup battery (see “1010 Backup

Battery” on page 45).4. Measure the voltage of the backup battery. See the

following figure.

Note: Be careful not to measure the wrong side ofthe backup battery.

16

If the voltage is correct, replace the system board.If the voltage is not correct, replace the backupbattery.If the backup battery discharges quickly afterreplacement, replace the system board.

Wire Voltage (V dc)

Red +2.5 to +3.7

Black Ground

Status Indicator CheckoutIf an LED problem occurs, do the following:

1. Power off the computer.2. Power on the computer.3. All the LEDs in the indicator panel, except the Hard

Disk In Use LED, should turn on for a moment soonafter the computer is powered on. Make sure theyturn on.

If the problems persists, replace the system board.

System Board and CPU Mini-CartridgeCheckoutThe system board and the CPU mini-cartridge FRUsperform the operation on the computer. Processorproblems can be caused by either FRU. Generally, theCPU mini-cartridge has a lower failure rate. If a numericcode indicates the system board or the CPU mini-cartridgeas failing, do the following procedure to isolate theproblem:

1. Run the system board test to verify the symptom.This test verifies both the system board and the CPUmini-cartrige. If no error is detected, return to“Undetermined Problems” on page 31.

Note: Do not touch the keyboard and the pointingdevice when the system board is being tested.This might cause unexpected errors.

2. If FRU code 10 appears, replace the system board,but do not replace the CPU mini-cartrige. Transfer


the CPU mini-cartrige from the old system board tothe new system board.

3. If FRU code 11 appears, reseat the CPUmini-cartridge.

4. Rerun the test to verify the fix.5. If FRU code 11 remains, replace the CPU

mini-cartridge.

If this procedure does not correct the problem, go to“Undetermined Problems” on page 31.

TrackPoint CheckoutIf the TrackPoint does not work, do the following:

1. Run the ThinkPad Configurations program and checkif the TrackPoint is enabled.

2. If it is not, select Enable and enable it.3. If you still have a problem, continue to the next step.

Drifting Pointer

There may be cases when the pointer drifts for ashort while on the screen, this is not a hardwareproblem. This movement can occur when aslight, steady pressure is applied to theTrackPoint. No service action needs to be taken.

4. Go to the Easy-Setup menu.5. Move to an item with the TrackPoint.6. Press either the left or the right click button.7. Verify that both buttons work correctly.8. Move to another item with the TrackPoint.9. Press the TrackPoint. (Press-to-Select).

10. Verify that the item is selected.11. If the problem still persists, do the following one at a

time:Warning : Do not replace a nondefective FRU.

Reseat the TrackPoint cable.Replace the keyboard.Replace the system board.

18

Power Management FeaturesThree power management modes are provided by thecomputer to reduce power consumption and prolongbattery power.

Standby ModeIn standby mode, the following occurs:

The LCD backlight turns off.The hard disk drive motor stops.The speaker is muted.

The computer enters standby mode when the Fn + F3keys are pressed.

The computer exits standby and resumes normal operationwhen any key is pressed.

Note: Standby mode in Windows 98 is called suspendmode in Windows 95.

Suspend ModeThe following events occur in addition to what occurs instandby mode when the computer enters suspend mode:

The LCD is powered off.The hard disk drive is powered off.The CPU stops.

Note: Suspend mode in Windows 95 is called standbymode in Windows 98.

The following events cause the computer to enter suspendmode:

The Fn + F4 keys are pressed.The LCD cover is closed.If you add a check mark to the Will not suspendeven if LCD is closed box in the “PowerManagement Properties” window, the computer willnot enter suspend mode even if the LCD is closed.The LCD only turns off.The Suspend button is selected in the Fuel-Gaugeprogram.The specified time has elapsed from the lastoperation with the keyboard, the TrackPoint, the harddisk drive, the parallel connector, or the diskette drive;or the AC Adapter is plugged in.In Windows 95, the timer is set by the SuspendTimer in the “Power Properties” window.In Windows 98, the timer is set by the Systemstandby timer in the “Power Management Properties”window.The battery indicator blinks orange indicating that thebattery power is low.If you add a check mark to the Hibernate whenbattery becomes low box in the “Power


Management Properties” window, the computer entershibernation mode under this condition.

Note: In Windows 98, the Alarms setting in the“Power Management Properties” window maynot be synchronous with the actual low batterycondition which shows a blinking then asteady orange and may cause the alarm tosound prematurely.

Note: The computer cannot enter suspend mode when itis attached to a docking station.

The following events cause the computer to resumeoperation from suspend mode:

The Fn key is pressed.The LCD cover is opened.The power switch is turned on.The resume timer is set.In Windows 95, you can set the time in the resumeon timer in the “Power Management Properties”window.In Windows 98, the Scheduled Tasks setting haspriority over the resume on timer in the “PowerManagement Properties” window.

Note: The computer does not accept any eventimmediately after it enters suspend mode.Therefore, wait a few seconds before takingany action to reenter operation mode.

Hibernation ModeIn hibernation mode, the following occurs:

The system status, RAM, VRAM, and setup data arestored on the hard disk.The system is powered off.

The following events cause the computer to enterhibernation mode:

The Fn + F12 keys are pressed.The Hibernation button is selected in the Fuel-Gaugeprogram.The power switch is turned off and hibernation modeis set to Hibernate by Power Switch??? .The timer conditions are satisfied in suspend mode(for operating systems other than Windows 98).A critically low battery condition occurs andhibernation mode is set to Hibernate when batterybecomes low .

The computer exits hibernation mode and resumesoperation when the Power switch is pressed. When poweris turned on, the hibernation file in the boot record on thehard disk drive is read and system status is restored fromthe hard disk drive.

20

Symptom-to-FRU IndexThe Symptom-to-FRU Index is a list containing symptoms,errors, the possible causes. The most likely cause is listedfirst.

Note: Perform the FRU replacement or actions in thesequence shown in the “FRU/Action in Sequence”column. If a FRU replacement does not solve theproblem, put the original part back in the computer.Do not replace a nondefective FRU.

This index can also help you determine the next possibleFRUs to be replaced when servicing a computer.

Numeric error codes show the errors detected in POST orsystem operation. In the following error codes, X can beany number.

If no codes are available, use narrative symptoms.

If the symptom is not listed, go to “UndeterminedProblems” on page 31.

Note: For IBM devices not supported by diagnosticcodes in the ThinkPad notebook computers,see the manual for that device.

Numeric Error CodesSymptom / Error FRU / Action in Sequence

10X

101 Interruptfailure.

102 Timer failure.103 Timer interrupt

failure.104 Protected

mode failure.105 Last 8042

command notaccepted.

107 NMI testfailure.

108 Timer bus testfailure.

109 Low meg-chipselect test.

1. System board .

110(Planar parity.)

1. Go to “MemoryCheckout” onpage 12.

2. DIMM card.3. Detach the expansion

unit if it is attached tothe computer.

4. System board.


Symptom / Error FRU / Action in Sequence

111(I/O parity.)


2. Port replicator. 3. System board.

127(Cache error)

1. CPU mini-cartridge . 2. System board.

158(Hard disk password wasnot set even though thesupervisor password is set.)

1. Set the password forhard disk drive.

159(Hard disk password is notset the same as thesupervisor password.)

1. Set the correctpassword for harddisk drive.

161(Dead battery.)

1. Go to “Checking theBackup Battery” onpage 16.

2. Backup battery. 3. System board.

163(Time and date were notset.)

1. Set time and date . 2. System board.

173(Configuration data waslost.)

1. Select OK in the errorscreen; then set thetime and date.

2. Backup battery. 3. System board.

174(Configuration error:Perform“Checking theInstalled Devices List” onpage 35 before changingany FRUs.)

1. Check deviceconfiguration.

2. Hard disk driveassembly.

3. System board.

175, 177, 178

175 EEPROMCRC #1 error.

177 Supervisorpasswordcheck sumerror.

178 EEPROM isnot functional.

1. System board .

183(Incorrect password enteredat the supervisor passwordprompt.)

1. Have the userexamine thepassword.

184(Power-on password checksum error.)

1. Reset the power-onpassword inEasy-Setup.

22


185(The startup sequence isnot valid. Suspect thatpower was off when thestartup sequence was beingupdated.)

1. Reset the startupsequence inEasy-Setup.

186 1. System Board .

188(EEPROM CRC #2 error.)

1. System board .

190(A depleted battery packwas installed when thepower was on.)

1. Go to “Checking theBattery Pack” onpage 16.

191XX(PM initialization error.)

1. System board .

192(A fan error.)

1. Fan. 2. System board.

195(The configuration read fromthe hibernation area doesnot match the actualconfiguration.)

1. Check if theconfiguration waschanged.For example, check ifa DIMM card wasadded.

196(A read error occurred in thehibernation area of the harddisk drive.)

1. Run the hard diskdrive test.

2. Reseat the HDD flatcable.

3. Hard disk drive.

199XX(Resume error.)

1. System board .

1XX 1. System board .

225(An unsupported memorymodule.)

1. Check if a supportedDIMM card isinstalled.

2. DIMM card. 3. System board.

2XX

201 Memory dataerror.

202 Memory lineerror 00–15.

203 Memory lineerror 16–23.

205 Memory testfailure onon-boardmemory.

221 ROM to RAMremap error.


2. DIMM card. 3. System board.



301, 303, 304, 305, 3XX

301 Keyboarderror.

1. Go to “Keyboard orAuxiliary InputDevice Checkout” onpage 11.

2. Keyboard. 3. External numeric

keypad. 4. External keyboard. 5. Keyboard/mouse

cable. 6. System board.

601, 6XX

601 Diskette driveor controllererror.

1. Go to “Diskette DriveCheckout” onpage 11.

2. Diskette driveassembly.

3. Diskette. 4. System board.

602(Diskette read error.)


2. Diskette. 3. Diskette drive

assembly.

604(Unacceptable ID was readfrom the diskette drive.)


2. Diskette driveassembly.

3. System board.

11XX

1101 Serial_A testfailure.

1. Serial device . 2. Communication cable. 3. System board.

12XX

1201 Serial_B testfailure.

1. System board(infrared) .

17XX

1701 Hard diskcontrollerfailure.

1780, 1790 Hard disk 0error.

1781, 1791 Hard disk 1error.

1. HDD flat cable .2. Hard disk drive..

3. System board.

1801(An unsupported portreplicator.)

1. Make sure that thecorrect portreplicator isconnected. See page79.

24XX

2401 System boardvideo error.

1. System board .

24


808X

8081 PCMCIApresence testfailure.(PCMCIArevisionnumber alsochecked.)

8082 PCMCIAregister testfailure.

1. PC Card slotassembly .

2. PCMCIA device. 3. System board.

860X(Pointing device error whenTrackPoint is disabled.)

8601 System buserror–8042mouseinterface.

8602 Externalmouse error.

8603 System buserror ormouse error.

1. External mouse . 2. External keyboard. 3. System board.

861X(Pointing device error whenTrackPoint is enabled.)

8611 System buserror–I/Fbetween 8042and IPDC.

8612 TrackPointerror.

8613 System boardor TrackPointerror.

1. Reseat the keyboardcable on the systemboard.

2. Keyboard. 3. External mouse. 4. System board.

I9990301I9990302I9990305

I9990301 Hard diskerror.

I9990302 Invalid harddisk bootrecord.

I9990305 No bootabledevice.

1. Check that theoperating system isinstalled in the harddisk drive. If not,install the operatingsystem.

2. Reseat the bootdevice.

3. Reseat the HDD flatcable.

4. Check the startupsequence for thecorrect boot device.

5. Check that theoperating system hasno failure and isinstalled correctly.

I9990303(Bank–2 flash ROM checksum error.)

1. System board .



Other codes not listedabove .

1. Go to “UndeterminedProblems” onpage 31.

26

Beep Symptoms

No Beep Symptoms


Continuous beeps. System board .

One beep and a blank,unreadable, or flashingLCD.

1. Reseat the LCDconnector .

2. LCD assembly. 3. System board.

One beep, and the message“Unable to access bootsource.”

1. Boot device . 2. System board.

One long and two shortbeeps, and a blank orunreadable LCD.

1. System board . 2. LCD assembly.

One long beep followed byfour short beeps each timethe Power switch isoperated.(System cannot power ondue to low battery voltage.)

Connect the AC Adapteror install a fully chargedbattery.

One beep every second.(System is shutting downdue to low battery voltage.)

Connect the AC Adapteror install a fully chargedbattery. (Allow thesystem to completely shutdown before changing thebattery.)

Two short beeps with errorcodes.

POST error. See“Numeric Error Codes” onpage 21.

Two short beeps with blankscreen.

System board .


No beep, power-on indicatornot on, and a blank LCDduring POST.

1. Go to “PowerSystems Checkout”on page 14.

2. System board. 3. CPU Mini-Cartridge.

4. Check the poweroutlet.

No beep, power-on indicatoron, and a blank LCD duringPOST.

1. System board . 2. CPU Mini-Cartridge.

No beep, power-on indicatoron, and a blinking cursoronly during POST.

1. System board . 2. CPU Mini-Cartridge.

No beep during POST butsystem runs correctly.

1. Turn the volume upand check thespeaker.

2. Speaker. 3. System board.


Function-Related SymptomsSymptom / Error FRU / Action in Sequence

The system does notsuspend or resume whenthe LCD is closed oropened.

1. Go to “SuspendMode” on page 19,and check that thecomputer can entersuspend mode.

2. Boot an operatingsystem and pressFn+F4. If thecomputer enterssuspend mode,suspect that theapplication program isnot working properly.


The battery Fuel-Gaugedoes not go higher than90%.

Go to “Checking theBattery Pack” on page 16and see the note.

The memory count (size)appears different fromactual size.

Go to “Memory Checkout”on page 12.

The system configurationdoes not match the installeddevices.

Go to “Checking theInstalled Devices List” onpage 35.

The system hangsintermittently.

Go to “IntermittentProblems” on page 31.

Indicator-Related SymptomsSymptom / Error FRU / Action in Sequence

The indicator incorrectlyremains off or on, butsystem runs correctly.

System board .

The battery power statusindicator blinks from green,yellow, to orange.

1. Check that a correctbattery is installed.

2. Battery pack. 3. System board.

The battery indicator doesnot turn on when the batteryis installed.

1. Battery pack . 2. System board.

28

Infrared-Related SymptomsSymptom / Error FRU / Action in Sequence

Unable to communicateusing the Infrared (IR) Port.

1. Make sure the setupfor the IR is correct.Use the ThinkPadConfigurations utility.

2. Make sure there areno fluorescent lightsnear the computer.The computer mayreceive optical noisefrom the fluorescentlight.

3. Run the advanceddiagnostic test. If anerror occurs and aFRU code is displayed,replace the partsshown by the FRUcode.

Keyboard- or TrackPoint-RelatedSymptoms


The keyboard (one or morekeys) does not work.

1. Reseat the keyboardcable on the systemboard .

2. Keyboard. 3. System board.

The TrackPoint does notwork.

1. Reseat the keyboardcable on the systemboard.

2. Go to “TrackPointCheckout” on page 18.

3. Keyboard. 4. System board.

The pointer movesautomatically or does notwork correctly.

See “TrackPointCheckout” on page 18.


LCD-Related Symptoms Important

The TFT LCD for the notebook computer containsover 2,359,296 thin-film transistors (TFTs). A smallnumber of missing, discolored, or lighted dots (on allthe time) is characteristic of TFT LCD technology, butexcessive pixel problems can cause viewing concerns.The LCD should be replaced if the number of missing,discolored, or lighted dots in any background is 21 ormore .


No beep, power-on indicatoron, and a blank LCD duringPOST.

1. Reseat the CPUmini-cartridge.

2. System board.

LCD backlight notworking.LCD too dark.LCD brightness cannotbe adjusted.LCD contrast cannotbe adjusted.

1. Reseat the LCDconnectors.

2. LCD inverter card. 3. LCD assembly. 4. System board.

LCD screenunreadable.

Characters missingpels.

Screen abnormal.Wrong color displayed.

1. See important notefor “LCD-RelatedSymptoms.”

2. Reseat all LCDconnectors.


LCD has extra horizontal orvertical lines displayed.

LCD assembly .

Peripheral-Device-Related SymptomsSymptom / Error FRU / Action in Sequence

The external monitor doesnot work correctly.

Connect the externalmonitor to another PC. Ifthe monitor works fine,replace the system board.If not, replace the externalmonitor .

Printer problems. 1. Run printer self-test .2. Parallel port wrap test.

3. System board. 4. Printer cable.

Serial or parallel port deviceproblems.

1. Run serial/parallelport wrap test .

2. Device. 3. System board. 4. Device cable.

30

Power-Related SymptomsSymptom / Error FRU / Action in Sequence

Power shuts down duringoperation.

1. Go to “PowerSystems Checkout”on page 14.

2. Battery pack.3. Remove the battery

pack and let it cool for2 hours.

4. System board.5. Check the power

outlet.

The system does not poweroff.(See “Power ShutdownSwitch” on page 7.)

1. Press the PowerShutdown switch.

2. System board.

Other Symptoms

Note: If you cannot find a symptom or an error in this listand the problem remains, see “UndeterminedProblems.”


Errors occur only when theport replicator is used.

See “Port ReplicatorCheckout” on page 13.

PC Card slot pin isdamaged.

PC Card slots assembly .

Intermittent ProblemsIntermittent system hang problems can be caused by avariety of reasons that have nothing to do with a hardwaredefect, such as: cosmic radiation, electrostatic discharge,or software errors. FRU replacement should beconsidered only when a recurring problem exists.

When analyzing the intermittent problem, do the following:

1. Run the advanced diagnostic test for the systemboard in loop mode at least 10 times .

2. If no error is detected, do not replace any FRUs.3. If any error is detected, replace the FRU shown by

the FRU code. Rerun the test to verify that no moreerrors exist.

Undetermined ProblemsYou are here because the diagnostic tests did not identifywhich adapter or device failed, installed devices areincorrect, a short circuit is suspected, or the system isinoperative. Follow these procedures to isolate the failingFRU (do not isolate nondefective FRUs).

Verify that all attached devices are supported by thecomputer.


Verify that the power supply being used at the time of thefailure is operating correctly. (See “Power SystemsCheckout” on page 14):

1. Power off the computer.2. Visually check them for damage. If any problems are

found, replace the FRU.3. Remove or disconnect all of the following devices:

a. Non-IBM devices.b. Devices attached to the port replicator.c. Printer, mouse, and other external devices.

d. Battery pack.e. Hard disk drive.f. External diskette drive.

g. DIMM card. h. PC cards.

4. Power on the computer.5. Determine if the problem has changed.6. If the problem does not recur, reconnect the removed

devices one at a time until you find the failing FRU.7. If the problem remains, replace the following FRUs

one at a time. Do not replace a nondefective FRU. a. System board. b. LCD assembly. c. CPU mini-cartridge.

32

Running the DiagnosticsUse either the TrackPoint or the cursor move keys tointeract with the tests.

The following table lists the special tools used for thediagnostics:

Use either the TrackPoint or the cursor move keys tointeract with the tests. The Enter key works the same asselecting the OK icon to reply OK.

1. Press and hold F1; then power on the computer.Hold F1 down until the Easy-Setup menu appears.

2. Click on Test . The basic diagnostic menu appears.3. Click on a device to run the test. The test progress

screen appears; then OK appears under the testeddevice icon when the test ends without any errors.

4. Start the Advanced Diagnostic test by pressingCtrl +A on the basic diagnostic menu. The ThinkPadFRU connections window appears.

5. Click on Exit or press the Esc key. The keyboardtest window appears.

6. When you press a key, a mark appears or disappearson the corresponding key position on the screen.Repeat this step for any keys that need to be tested.You can run the keyboard test if you press Ctrl +Kkey at the advanced diagnostic menu.

7. To exit the keyboard test, click on Exit or pressCtrl +Break . The Advanced Diagnostics menuappears:

Tool Name Part Number

PC Test Card 35G4703

Tri-Connector wrap plug 72X8546

USB parallel test cable 05K2580


8. Click on a device to test it, or click on Test All to testall devices.

Click on Looptest to run the tests in a repeated loop.The loop option menu appears. Click on a device;the mark appears beside the selected device.Repeat this step to select multiple devices. Click onOK to start the diagnostic loop. If no device isselected, all devices tests are looped.

9. To exit the loop, keep pressing Ctrl +Pause until thetest exits. A beep sounds to notify that the exitinterrupt is sensed by the test program. Press Esc toexit from the loop test.

PC Card (PCMCIA) Slots TestThe green LED on the PC test card (P/N 35G4703) turnson when the PC Card (PCMCIA) slot test is running. If theLED does not turn on, check that the card is installedcorrectly by reseating it. If the LED still does not turn onafter the card is reseated, try using another slot for thetest. If the LED still does not turn on and the test fails,replace the FRU shown by the diagnostic error code.

Universal Serial Bus (USB) TestAt the advanced diagnostic test menu, connect the USBparallel test cable (P/N 05K2580) to the computer shownbelow:

1

2

Click on to run the test. Follow the instructions onthe screen. OK appears if the test passed, but three linesof error codes appear if the test failed. The defective FRUmust be the system board.

Use the cable number 2 for an external USB port, such asa port replicator.

Displaying the Error LogDiagnostic errors are printed on a printer that is attachedto the parallel port when the error is detected. The error isalso logged in the system memory.

34

Use the following procedure to display the errors:

1. Enter the advanced diagnostic test. 2. Press Ctrl +E.

3. The error log appears.4. To exit the screen, click on Exit or press Esc key.

The error log is not saved when system power is turnedoff.

Checking the Installed Devices ListIf a device is installed but the icon appears in a gray shaderather than a dark shade on the basic diagnostics testmenu, the device is defective. Reseat the deviceconnectors. If the symptom remains, replace the device orthe system board.

If a device that is not installed appears in a dark shade (forexample, FDD-2 appears in a dark shade when no secondFDD is installed), do the following:

1. Replace the first device in the configuration, such asan FDD-1.

2. If the problem persists, replace the system board.

The Parallel, and Serial icons are always displayed in adark shade, because the icons represent subsystems ofthe system board and not the attachment of the devices.

The FDD-1 icon represents the first drive in the systemconfiguration for each type of device. For Model 560Z,FDD-1 represents an external diskette drive attachedthrough the external diskette drive connector. Similarly,the FDD-2 icon represents the second drive, usuallyattached through a port replicator.


Diagnostic Error CodesIf an error is detected, the following appears:

Large X on the left side of the device icon.Device ID (three digits).Error code (two digits).FRU code (four digits).

The device ID and error code indicate the detailed portionof the FRU that caused the error. If replacing a FRU doesnot correct the problem, see the device ID or error codefrom the previous failure. If they have changed, the causemight be that the new FRU is detective or that the FRUwas incorrectly installed.

Device ID: If an error is detected by the diagnostictests, a three-digit device ID is displayed, indicating thesuspected device.

Icon Device ID Suspected Device

001 System boardCPU mini-cartridge

003 Keyboard

007 Math coprocessor

086 Pointing device

002 Memory

050 VGA display

054 Neomagic display

017 Hard disk drive

36

Icon Device ID Suspected Device

006 External diskette driveor FDD connector of thecomputer

FDD-2

2 066 External diskette driveor FDD Connector of theport replicator

080 PCMCIA

088 External PC Card(PCMCIA)

009 Parallel port

011 Serial port

154 Universal serial bus(USB)

155 External universal serialbus (USB)

103 IR

153 Audio (Crystal)


FRU Codes: If an error is detected by the diagnostictests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace the FRU that isindicated by the two leftmost digits first; then replace theFRU that indicated by the two rightmost digits. No FRUis assigned to code 00. If only one FRU is suspected, theother FRU code is filled with zeros. See the referencepage before replacing the FRU.

If the problem persists after replacement of the FRUs, goto “Undetermined Problems” on page 31.

FRU Code FRU

10 System board

11 CPU Mini Cartridge

20 Memory (See “Memory Checkout” onpage 12.)

30 Reserved

32 External keyboard

33 External mouse

34 AC Adapter

35 Speaker

36 Battery pack

38 Fan

40 LCD assembly

45 External monitor

50 1. Reseat the diskette drive (FDD-1)2. Diskette drive (FDD-1)

51 1. Reseat the diskette drive (FDD-2)2. Diskette drive (FDD-2)

60 1. Reseat the hard disk drive2. Hard disk drive

70 Port replicator (PC Card)

72 PC Card slot assembly

73 Port replicator (USB)

38

Related Service ProceduresThis section provides information about the following:

“Status Indicators”“Password Combinations” on page 40“Running a Low-Level Format” on page 40“Fn Key Combinations” on page 41

Status IndicatorsThe system status indicators show the current computerstatus in different colors (green and orange):

A1


Symbol Color Meaning

1 Battery Green The battery is fully charged.

Orange The battery is being charged.

Blinkingorange

The battery needs to becharged.

2 Hard DiskIn Use

Orange Data is being read from orwritten to the hard disk drive.

3 NumericLock

Green The numeric keypad on thekeyboard is enabled.

4 CapsLock

Green Caps lock mode is enabled.

5 ScrollLock

Green The arrow keys can be usedas screen-scroll functionkeys.

6 SuspendMode

Green Suspend mode

BlinkingGreen

Entering suspend mode orhibernation mode, or isresuming normal operation.

7 Power On Green Power on

Password CombinationsThe Model 560Z supports the following passwords:

Power-on password (POP)Hard disk password (HDP)Supervisor password (PAP)

The password combinations are:

When the POP is the same as the HDP, a POPprompt appears, but the HDP prompt does notappear.When the POP is not the same as the HDP, all of theprompts appear.When the PAP is used, the HDP is automaticallyenabled but the HDP prompt does not appear. TheHDP is then set to the same password as the PAP.

Running a Low-Level FormatDo the following to format the hard disk.

Attention: Make sure the drive address to be formatted iscorrect. This procedure erases all information on the disk.

1. Power off the computer.2. Press and hold F1; then power on the computer.

40

3. Hold F1 until the Easy-Setup menu appears.4. Click on the Test icon. The basic diagnostic menu

appears.5. Press Ctrl + A to enter Advanced Diagnostics mode.

The ThinkPad FRU Connections menu appears.6. Click on Exit . The Keyboard Test menu appears.7. Click on Exit again.8. Press Ctrl + L . The Low Level Format menu

appears.9. Follow the instructions on the menu.

Fn Key CombinationsThe following table shows the Fn key and function keycombinations and their corresponding functions.

The Fn key works independently from the operatingsystem. The operating system obtains the status throughthe system management interface to control the system.

Fn + Description

F1 Reserved

F2 Fuel-Gauge display on or off

F3 Invokes standby mode

F4 Invokes suspend mode

F5 Reserved

F6 Reserved

F7 Switches between the LCD and an externalmonitor

F8 Switches between screen expansion on andoff (no symbol on the key)

F9 Reserved

F10 Reserved

F11 In Window 98, you can change only the CPUspeed.For other operating systems, this keyswitches the power management modebetween;High Performance, Automatic, andCustomized.

F12 Invokes hibernation mode


FRU Removals and ReplacementsThis section contains information about removals andreplacements.

Do not damage any part. Only certified and trainedpersonnel should service the computer.The arrows in the “Removals and Replacements”section show the direction of movement to remove aFRU, or to turn a screw to release the FRU. Thearrows are marked in numeric order, in squarecallouts, to show the correct sequence of removal.When other FRUs must be removed before the failingFRU is removed, they are listed at the top of thepage.To replace a FRU, reverse the removal procedureand follow any notes that pertain to replacement.See “Locations” for internal cable connections andarrangement information.When replacing a FRU, use the correct screw size asshown in the procedures.

CAUTION:Before removing any FRU, power off the computer,unplug all power cords from electrical outlets, removethe battery pack, and then disconnect anyinterconnecting cables.

CAUTION:The battery pack contains small amounts of nickel. Donot disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack asrequired by local ordinances or regulations.

Attention: Before the computer is powered on after FRUreplacement, make sure all screws, springs, or other smallparts are in place and are not left loose inside thecomputer. Verify this by shaking the computer andlistening for rattling sounds. Metallic parts or metal flakescan cause electrical short circuits.

Attention: The system board is sensitive to, and can bedamaged by, electrostatic discharge. Establish personalgrounding by touching a ground point with one hand beforetouching these units.An electrostatic discharge (ESD) strap (P/N 6405959) mustbe used to establish personal grounding.

Important NoticeThis computer uses special nylon-coated screws with thefollowing characteristics:

They maintain tight connections.They do not easily come loose, even with shock orvibration.

But:They need additional force to tighten.

42

They should be used only once.

Do the following when you service this machine:

Keep the screw kit (P/N 12J0808) in your tool bag.Always use new screws.Use a torque screwdriver if you have one.

FRU Service ProceduresReview the following procedures before replacing anyFRUs.

Replacing the System Board

Restoring the System Unit Serial Number

The system unit serial number is written on the labelattached to the bottom cover of the computer and is alsostored as vital product data (VPD) in the EEPROM on thesystem board.

When you replace the system board, you must set thesystem unit serial number on the new system board to itsoriginal number as follows:

1. Press and hold F1 and power on the computer.2. Hold down F1 until the Easy-Setup menu appears.3. Click on Config.4. Press Ctrl + N . The System Unit Serial Number

menu appears.5. Follow the instructions on the menu.

Notes:

1. Do not power-off the computer during the restoringprocess.

Updating the Universally Unique IDentifier (UUID)

The Universally Unique IDentifier (UUID) is a 128-bitnumber uniquely assigned to your computer at productionand stored in the EEPROM of your system board. Thealgorithm that generates the unique number is designed toprovide unique IDs until the year 3400 A.D. Consequently,no two computers in the world have the same number.

When you replace the system board, you must set theUUID on the new system board as follows:

1. Press and hold F1 and power on the computer.2. Hold down F1 until the Easy-Setup menu appears.3. Click on Config.4. Press Ctrl + G . The UUID menu appears.5. Press F5 to generate a new UUID and press Enter to

overwrite it to the EEPROM.


Removal ReferenceRefer to the following chart for going to the removalprocedure:

Ref. No. FRU PageNo.

1010 Backup Battery 45

1020 DIMM Card 46

1030 Battery Pack 47

1040 Hard Disk Driver 48

1050 Keyboard Bezel 49

1060 Keyboard Unit 52

1070 LCD Assembly 53

1080 Speaker 55

1081 HDD Flat Cable 56

1090 PC Card Slot Assembly 57

1100 Heat Sink 58

1110 CPU Mini Cartridge 59

1120 Fan 61

1130 System Board 62

2010 LCD Front Cover 64

2020 LCD Panel 66

2030 LCD Inverter Card 67

2040 LCD Cable and Hinges 68

3010 ThinkPad Port Replicatorwith Advanced EtherJetFeature

70

44

1010 Backup BatteryCAUTION:The backup battery is a lithium battery and can causea fire, an explosion, or severe burns. Do not rechargeit, remove its polarized connector, disassemble it, heatit above 100°C (212°F), incinerate it, or expose its cellcontents to water. Dispose of the battery as requiredby local ordinances or regulations. Use of anincorrect battery can result in ignition or explosion ofthe battery. Replacement batteries can be orderedfrom IBM or IBM Authorized Dealers.

Turn the computer upside down.

1

2

3

Note: When putting back the battery, connect the batteryconnector using a small screwdriver and place thebattery in a slanted position.

Step Size (Quantity) Torque

1 M2.5 x 7 mm, black bind (1) 4 kgcm

When re-installing: Make sure you use the correct screw,and tighten it firmly to the torque shown in the table if youhave a torque screwdriver. Never use a screw that youremoved. Use a new one. Make sure the screw istightened firmly (see “Screw Tightening Information” onpage 4 if you do not have a torque screwdriver).


1020 DIMM Card (If Installed)Turn the computer upside down.

1

2

3

3

4


1 M2.5 x 7 mm, black pan-head (1) 4 kgcm

When re-installing: Make sure you use the correct screw,and tighten it firmly to the torque shown in the table if youhave a torque screwdriver. Never use a screw that youremoved. Use a new one. Make sure the screw istightened firmly (see “Screw Tightening Information” onpage 4 if you do not have a torque screwdriver).

46

1030 Battery PackTurn the computer upside down.

1

2


1040 Hard Disk Drive Warning

Do not drop or apply any shock.Do not apply pressure to the cover.Do not touch the connector.

The hard disk drive is sensitive. Incorrect handlingcan cause damage and permanent loss of data on thehard disk. Before removing the hard disk drive, makea backup copy of all the data on the hard disk. Neverremove the drive while the system is operating, insuspend mode, or in hibernation mode.

Note:

For 560X , if you are replacing a 4GB hard diskdrive, reuse the shield and the tape (P/N 05K4690).

Battery Pack (1030)

12

3


1 M3 x 4 mm, coin screw (1) 4 kgcm

When re-installing: Make sure you use the correct screw,and tighten all screws firmly to the torque shown in the table ifyou have a torque screwdriver. Never use a screw that youremoved. Use a new one. Make sure the screws aretightened firmly (see “Screw Tightening Information” onpage 4 if you do not have a torque screwdriver).

48

1050 Keyboard BezelBattery Pack (1030)

3

123







4

5

6

7

7

7

Latch 7

50

8

10

9

You can easily disassemble the LCD release latch. Toreassemble it, do as shown:


1060 Keyboard UnitBattery Pack (1030)Keyboard Bezel (1050)

After removing the screws 1 , remove the left and righthinge support brackets 2 , the three brackets 3 , and thegasket 4 .

1

32

When re-installing

23

3

When re-installing

Suspend Switch

4


1 M2.5 x 4 mm, black plain-head (5) 4 kgcm


52

1070 LCD AssemblyBattery Pack (1030)Keyboard Bezel (1050)

Note: For the LCD Assembly removal and replacement,go to “2010 LCD Front Cover” on page 64.

2

5

4

3

When re-installing


1 M2.5 x 7 mm, black plain-head (2) 4 kgcm

2 M2.5 x 5 mm, yellow bind (2) 4 kgcm





54

1080 SpeakerBattery Pack (1030)Keyboard Bezel (1050)


1081 HDD Flat CableBattery Pack (1030)Keyboard Bezel (1050)

1

2




56

1090 PC Card Slot AssemblyBattery Pack (1030)Keyboard Bezel (1050)

Note: Before removing and replacing the PC Card slotassembly, make sure that the PC Cards areremoved and the eject levers are not sticking out.





1100 Heat SinkBattery Pack (1030)Keyboard Bezel (1050)


1 M2 x 4 mm, yellow pan-head (4) 2 kgcm


58

1110 CPU Mini CartridgeBattery Pack (1030)Keyboard Bezel (1050)Heat Sink (1100)

When removing :

In order to avoid damaging the CPU cartridge, do not tilt itfor more than 10 mm from the system board.

1

2

3

Max. 10 mm


When re-installing :

1. Do not touch the connector pins.2. Do not touch the module.3. Place the CPU mini cartridge on the system board so

the the screw holes align with posts A, B, C, and Don the system board.

4. Press and hold down Area 1 1 ; then, press Area 22 .

5. Apply grease (0.2 grams) over the module.

Module

Area 1

Area 2

Connector Pins

A

B

C

D

1

2

60

1120 FanBattery Pack (1030)Keyboard Bezel (1050)Heat Sink (1100)

Apply grease (0.2 grams) over the module. Refer to step5 on page 60 for the location of the module.

Notes:

1. Do not touch the rotor or the blade of the fan whenassembling or disassembling. You may break it.

2. Do not pinch the fan cable when re-installing the fan.


1 M2 x 8 mm, yellow flat-head (2) 2 kgcm



1130 System BoardDIMM (If Installed) (1020)Battery Pack (1030)Hard Disk Drive (1040)Keyboard Bezel (1050)LCD Assembly (1070)

Speaker (1080)HDD Flat Cable (1081)PC Card Slot Assembly (1090)Heat Sink (1100)CPU Mini Cartridge (1110)

Fan (1120)

Apply grease (0.2 grams) over the module. Refer to step5 on page 60 for the location of the module.

Notes:

1. The system unit serial number must be restored whenthe system board is replaced. Select the option Setsystem identification on the maintenance diskette.The flash ROM on the system board contains the vitalproduct data (VPD)—that is, the system unit serialnumber, system board system number, and othercomputer-unique data.

2. Do not power off the computer when restoring theVPD. The system unit serial number label is attachedto the base cover.


2Hex stud screw, silver hex-head(6)

4 kgcm

3 M2 x 3 mm, yellow pan-head (2) 1.5 kgcm


62

7

54

6





2010 LCD Front CoverBattery Pack (1030)Keyboard Bezel (1040)Keyboard Unit (1050)LCD Assembly (1060)

Important

The LCD for the notebook computer contains over2,359,296 thin-film transistors (TFTs). A small numberof missing, discolored, or constantly lighted dots ischaracteristic of TFT LCD technology, but excessivepixel problems can cause viewing concerns. The LCDshould be replaced if the number of missing,discolored, or lighted dots in any background is 21 ormore .


2M2.5 x 5.5 mm, brass flat-head(3)

3 kgcm


64

The LCD front cover has several latches. Releasethe latches as shown in step 3 .

4

Hooks

When re-installing

Reverse side

3

4

When re-installing: Make sure that all eight hooks are engagedproperly.Make sure that the slide knobs work correctly.


2020 LCD PanelBattery Pack (1030)Keyboard Bezel (1040)Keyboard Unit (1050)LCD Assembly (1060)LCD Front Cover (2010)

1

2

4

13

4

When re-installing



3 kgcm


66

2030 LCD Inverter CardBattery Pack (1030)Keyboard Bezel (1040)Keyboard Unit (1050)LCD Assembly (1060)LCD Front Cover (2010)LCD Panel (2020)

Warning: Be careful of high voltage on the cable.Connect the LCD connector firmly to the invertercard by lining them up straight:



3 kgcm



2040 LCD Cable and HingesDIMM (If Installed) (1020)Battery Pack (1030)Keyboard Bezel (1040)Keyboard Unit (1050)LCD Assembly (1060)LCD Front Cover (2010)LCD Panel (2020)

1 2 : LCD cable

3 4 : Hinges

1

4

4 3

3

2

When re-installing theLCD cable, see the next page.

Copper Tape

When re-installing theleft hinge, see the next page.



3 kgcm


3 kgcm


68

When re-installing: See the following figure:

CopperTape

If you are replacing hinges of the TFT panel, put aspacer (P/N 05K4658) on the left hinge as shownbelow:


3010 ThinkPad Port Replicator withAdvanced EtherJet Feature

5

6

5



3 kgcm


3 kgcm


70

7

When re-installing

Box Assembly

Upper CoverAssembly


Locations

Front View 1 LCD 2 Brightness Control 3 Headphone Jack 4 Microphone/Line-In Jack 5 Infrared Port 6 PC Card Slots 7 PC Card Eject Buttons 8 Battery Pack 9 TrackPoint, Left and Right Buttons

1 LCD Latch11 Fn Key12 Keyboard13 Indicator Panel14 Built-in Microphone

1

89

10

11

12

13

14

4

2

5

3

67

72

Bottom View 1 System-Expansion Connectors 2 Security Keyhole 3 Memory Slot 4 Hard Disk Drive Slot 5 Battery Pack 6 Battery Pack Latch 7 Backup Battery Slot 8 Power Shutdown Switch

18

7

22

3

45

6


Rear View1 External Diskette Drive Connector2 Fan Louver3 Power Switch4 Security Keyhole5 Power Jack6 External-Input-Device Connector7 Universal Serial Port8 Serial Connector9 Parallel Connector1 External Monitor Connector11 Connector Cover

12

34

56788910

11

74

Parts List for Model 560Z

1

222

2

22

23

4

5

6

8

9

10

11

12

7

13

20

2120

20

20

20

1415

16

18

19

17


Ref No. FRU Name FRU No. 1 LCD Assembly

(See LCD Assembly on page 77.) 2 Keyboard Bezel Kit includes: 05K5424

Keyboard Bezel AssemblyHinge Support Bracket (Left & Right)Keyboard Bracket (3 Pcs)

Gasket 3 Keyboard (See Keyboards on page 78.)

4 TrackPoint Cap 84G6536 5 Speaker 05K5421 6 EMI Bracket I/O 46H4032 7 System Board (32MB) 10L1145

System Board (64MB) 10L1164 8 CPU Mini Cartridge (233 MHz) 10L1023

CPU Mini Cartridge (300 MHz) 10L1150 9 Fan 05K5420 10 Heat Sink 05K5418 11 Card-Bus Slot 05K542212 Rubber Cap I/O 46H4151

13 Base Cover 05K541714 PC Card Cover 12J1691

15 Backup Battery 12J169516 FDD Connector Cover 12J169217 Hard Disk Drive Assembly

4.0GB HDD Assembly (9.5 mm) 22L0024 with Spacer

4.0GB HDD Assembly (12.5 mm) 83H70856.4GB HDD Assembly (12.5 mm) 83H7103

18 HDD Flat Cable 05K2759 19 Battery Pack 46H4144 20 Mechanical Parts 05K5423 HDD Lid

Power Switch KnobDIMM Socket LidBackup Battery Compartment LidBracket Battery Guide

21 Screw Kit 05K5419Screw M2-L4 -MC/Heat Sink(10) 4761072Screw M2-L8 -Fan(10) 4761170

Screw M2-L2(10) 05K5571 Screw M2.5-L2(10) 05K5572 Screw M2.5-L11(10) 05K5575 HDD Screw Kit 05K6073

External FDD (2-mode) 10H4056External FDD (3-mode) 39F2086External FDD Cable 12J1711AC Adapter (56W)

2-pin 11J8974 3-pin 11J8956

Screw Cap, Front 66G5046Screw Cap, Bottom 11J8919

76

LCD Assembly1

1

23

4

5a5b

6

7

7

Ref. No. FRU Name FRU No.1 LCD Cover Set 05K4602

2 Control Knob 12J9664 3 LCD Panel 05K93534 LCD Inverter Card 10L0916

5 Shield Kit 05K5656 a.Inverter Shield b.LCD Shield 6 LCD Cable 05K2794 7 Hinge Left/Right 05K5657


Keyboards

Nomenclature FRU No. U.S. English 02K4785 Japanese 02K4786 U.K. English 02K4787 Canadian French 02K4788 German 02K4789 French 02K4790 Dutch 02K4791 Swedish/Finnish 02K4792 Norwegian 02K4793 Danish 02K4794 Italian 02K4795 Spanish 02K4796 Swiss 02K4797 Portuguese 02K4798 Latin Spanish 02K4799 Korean 02K4800 Belgian 02K4801 Turkish 02K4802 Taiwan 02K4803

78

Miscellaneous and Option Parts ListMiscellaneous Parts

FRU Name FRU No.Screw Kit (including nylon-coated screws) 12J0808Screw Kit (M2.5 x 3.5 mm, nylon-coated) 97H3917Screw Kit (M2.5 x 6.5 mm, nylon-coated) 97H3918Screw Kit (M2.5 x 11.5 mm, nylon-coated) 97H3919Screw Kit (LCD) 46H4160

Option Parts

Notes

1. When you replace the AC Adapter, use the onefor the country you are in even if the computer isfrom a different country.

2. The warranty for the system unit does not applyto all options.

FRU Name FRU No. Headset 85G1529

6.4GB HDD Assembly (12.5 mm) 02K0520 Microphone 66G7871

PS/2 Miniature Mouse 95F5723ThinkPad Port Replicatorwith Advanced EtherJet Feature

Box Assembly 05K4874Upper Cover Assembly 05K4875

ThinkPad 560 Port Replicator I 05K4645DIMM 16MB (60 ns) 01K1115DIMM 32MB (60 ns) 42H2769DIMM 64MB (60 ns) 42H2817Interface Cable to System for Keyboard 84G2531Interface Cable to Keyboard for Keypad 84G2532Mini-DIN to Mini-DIN Cable 84G6474


Numeric Keypad

FRU Name FRU No. Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315

Swedish or Finnish 95F5468 Swiss French 95F5711 Swiss German 95F5715 Turkish 95F5467 U.K. English 95F5741 U.S. English 95F5741

Black Keypad

FRU Name FRU No. French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Swedish 84G6304 U.K. English 84G6298 U.S. English 84G2530

Black Keyboard

FRU Name FRU No. French 84G6285 German 84G6279 Italian 84G6291 Norwegian 84G6309 Swedish 84G6303 U.K. English 84G6297 U.S. English 84G2529

Accessories

FRU Name FRU No.Keyboard/Mouse Cable 54G0444

80

Tools

FRU Name FRU No.Tri-Connector Wrap Plug 72X8546PC Test Card 35G4703USB Parallel Test Cable 05K2580

Screwdriver Kit 95F3598 Torque Screwdriver 05K4695

5mm Socket Wrench 05K4694 Screwdriver 05K4693


Power Cords

IBM power cords for a specific country are usuallyavailable only in that country:

For 2-pin power cords:

IBMPowerCordPartNumber

Used in These Countries

13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada,Cayman Islands, Colombia, Costa Rica,Dominican Republic, Ecuador, El Salvador,Guatemala, Guyana, Haiti, Honduras, Jamaica,Korea (South), Mexico, Netherlands Antilles,Nicaragua, Panama, Peru, Philippines, SaudiArabia, Suriname, Taiwan, Thailand, Trinidad(West Indies), United States of America,Venezuela

13H5267 Abu Dhabi, Albania, Antigua, Bahrain, Brunei,Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao,Malaysia, Nigeria, Oman, People's Republic ofChina (including Hong Kong), Qatar, Singapore,United Kingdom

13H5270 Austria, Belgium, Bulgaria, Chile, CzechRepublic, Denmark, Egypt, Finland, France,Germany, Greece, Hungary, Iceland, Indonesia,Israel, Italy, Netherlands, Norway, Poland,Portugal, Romania, Slovakia, Spain, Sweden,Switzerland, Turkey, former Yugoslavia

13H5273 Japan

13H5276 Argentina, Australia, New Guinea, New Zealand,Papua, Paraguay, Uruguay

13H5279 Bangladesh, Pakistan, South Africa, Sri Lanka

82

For 3-pin slim power cords:

IBMPowerCordP/N

Used in These Countries

76H3514 Argentina, Australia, Papua New Guinea, NewZealand, Paraguay, Uruguay

76H3516 Bahamas, Barbados, Bermuda, Bolivia, Canada,Cayman Islands, Colombia, Costa Rica,Dominican Republic, Ecuador, El Salvador,Guatemala, Guyana, Haiti, Honduras, Jamaica,Mexico, Netherlands Antilles, Nicaragua,Panama, Peru, Philippines, Saudi Arabia,Suriname, Taiwan, Trinidad (West Indies),United States of America, Venezuela, Thailand

76H3518 Austria, Belgium, Bulgaria, Czech Republic,Egypt, Finland, France, Germany, Greece,Hungary, Iceland, Indonesia, Netherlands,Norway, Poland, Portugal, Romania, Slovakia,Spain, Sweden, Turkey, former Yugoslavia

76H3520 Denmark

76H3522 Bangladesh, Pakistan, South Africa, Sri Lanka

76H3524 Abu Dhabi, Albania, Antigua, Bahrain, Brunei,Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao,Malaysia, Nigeria, Oman, People's Republic ofChina (including Hong Kong), Qatar, Singapore,United Kingdom

76H3526 Japan

76H3528 Switzerland, Liechtenstein

76H3530 Chile, Ethiopia, Italy, Libya

76H3532 Israel

76H3535 Korea


NoticesReferences in this publication to IBM products, programs,or services do not imply that IBM intends to make theseavailable in all countries in which IBM operates. Anyreference to an IBM product, program, or service is notintended to state or imply that only that IBM product,program, or service may be used. Any functionallyequivalent product, program, or service that does notinfringe any of the intellectual property rights of IBM maybe used instead of the IBM product, program, or service.The evaluation and verification of operation in conjunctionwith other products, except those expressly designated byIBM, are the responsibility of the user.

IBM may have patents or pending patent applicationscovering subject matter in this document. The furnishingof this document does not give you any license to thesepatents. You can send license inquiries, in writing, to theIBM Director of Licensing, IBM Corporation, 500 ColumbusAvenue, Thornwood, NY 10594, U.S.A.

TrademarksThe following terms are trademarks of the IBM Corporationin the United States or other countries or both:

IBM ThinkPad TrackPoint

Microsoft, Windows, and the Windows 95 flag logo aretrademarks or registered trademarks of MicrosoftCorporation.

Pentium , MMX , ProShare , LANDesk , andActionMedia are trademarks or registered trademarks ofIntel Corporation in the U.S. and other countries.

Other company, product, and service names, which maybe denoted by a double asterisk (**), may be trademarksor service marks of others.

84


Part Number: 10L9625

Printed in U.S.A.

Documents

IBM Mobile Systems ThinkPad 560Z (2640) Computer …tim.id.au/laptops/lenovo/thinkpad 560z.pdf · 3010 ThinkPad Port Replicator with Advanced ... remove the DIMM socket lid 2 . 4