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November, 2017
IBM Maximo Overview
UKI User Group
2
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’ssole discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied onin making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliverany material, code or functionality. Information about potential future products may not be incorporated into any contract.
The development, release, and timing of any future features or functionality described for our products remains at our solediscretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. Theactual throughput or performance that any user will experience will vary depending upon many factors, including considerationssuch as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and theworkload processed. Therefore, no assurance can be given that an individual user will achieve results similar to thosestated here.
Please Note
3
Watson IoT has the solutions to help.
Transform Solve Build
TRANSFORM. Pre-packagedsolutions to grow your businesswith new services and businessmodels.
SOLVE. Applications to improvebusiness outcomes throughconnected operations andconnected products.
BUILD. The tools you need to create,modify, connect, manage, analyze,and secure IoT devices and data.
Enterprise AssetManagement
CONNECT INFORMATIONMANAGEMENT
ANALYTICS RISKMANAGEMENT
• Facilities Management• Predictive Maintenance• Predictive Quality• Predictive Warranty
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It’s still all about:
Reducing Unplanned Downtime
Minimizing Asset Failures
Maximizing use of Resources
Increase Asset Reliability
Reduce Inventory Costs
Safety & Risk Management
What is the Value of IoT and Maximo?
With increased efficiency and improved ability to achieve these goals!With increased efficiency and improved ability to achieve these goals!
5
Innovation and technology advancements• Blockchain• Cognitive Analytics• Cloud services (SaaS)
Extending and enhancing core capabilities• Asset Based Augmented Reality• Drone Inspections• Maximo Marketplace
Expanding beyond EAM• Health & Safety compliance• Asset Reliability & Predictive Maintenance• Field Service Management
Continued focus on industry requirements• Best practices & industry standards• Support for on-going regulatory changes• Cross industry innovation & technology
Maximo Investment Strategy
6
Maximo Portfolio 2017
Maximo forOil & Gas
Maximo forUtilities
Maximo forNuclear
Maximo forLife Sciences
Maximo forTransportation
Add-on Solutions
Integrations and Adaptors
Core Solution
Industry Solutions
MaximoScheduler
MaximoHealth Safety &
Environment Mgr
HS&E
MaximoLinear
MaximoArchiving
MaximoCalibration
MaximoERP Adapters
MaximoService Provider
(managed)
Maximo AssetConfiguration
Manager
Spatial
MaximoScheduler Plus
IBM WatsonAnalytics
CalCal
Maximo AssetHealth Insights
Maximo forAviation
SCADA DeviceConnectivity
SaaS Solutions
Maximo AssetManagementBIM Integration
Maximo AssetManagement (SaaS)
Maximo AssetManagement Flex
(SaaS)
Maximo AssetManagementFundamentals
(SaaS)
IBM WatsonIoT Platform
IBMWeather
MaximoService Provider
(internal)
IBMCognos
MaximoSpatial
MaximoAnywhere
7
Maximo Release Lifecycle Timeline
R5.2
R6.2
R7.1
R7.5
9/10
9/13
10/03 9/09
12/06 4/12
4/155/08 9/13
4/11
R7.6
4/18
9/16
12/14
= Initial release date = EOS announce date = EOS effective date = Extended support end date
2006 2010 2012 2014 2016 2018 2020 20222008 2024
End of Service datesfor R7.5 APRIL 2018
4/214/17
TBD TBD
4/18
TBD
2004
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The informationmentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionalitydescribed for our products remains at our sole discretion.
Announced April 2017 - End of Market for 7.5, End of Support April 30, 2018.
IBM Software Lifecycle : https://ibm.biz/BdidVf
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Maximo Roadmap for 2017
Q1GA March 3rd, 2017• Aviation 7.6.5
• ACM 7.6.5• Service Provider 7.6.3• Transportation 7.6.2.4
GA February, 2017• Feature Pack 7.6.0.7
Q2GA May 19th, 2017• Utilities 7.6.0.1• Linear 7.6.0.1• Spatial 7.6.0.2• Anywhere 7.6.2• Scheduler 7.6.5• Scheduler Plus 7.6.5• Asset Health Insights 7.6.0.2• Nuclear 7.6.0• Feature Pack 7.6.0.8
Q3GA September, 19th, 2017• Aviation 7.6.6
• ACM 7.6.6• Service Provider 7.6.3.1
Q4• Utilities 7.6.0.x• Linear 7.6.0.x• Spatial 7.6.0.x• Anywhere 7.6.x• Scheduler 7.6.x• Scheduler Plus 7.6.x• Asset Health Insights 7.6.x• Nuclear 7.6.x• Feature Pack 7.6.0.x
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,and timing of any future features or functionality described for our products remains at our sole discretion.
9
Maximo Release 7.6.0.x Feature Packs
7.6.0.6GA October, 2016
• Inclusion of Building InformationModeling (BIM) integration
• Removal of java applets withupdated Workflow designer
• New License Tracking utility• Continuing evolution of Maximo's
UI/UX with the Service Requestapp
Platforms• WebSphere 9 with JDK 1.8• WebLogic 12.2.x with JDK 1.8• DB2 11.1
• Cumulative bug fixes
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it shouldnot be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential futureproducts may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
7.6.0.7GA February, 2017
7.6.0.8GA May, 2017
7.6.0.xGA Q4, 2017
• Importing data throughapplication – notifications onrecord limits
• Modifications to the BIRT ReportViewer to prevent SQL Injectionpossibilities. Changed reportframework to pass "where"parameter through database.
Additional Items -• Reduce DB Downtime on
password reset - Add action to DBConfig that performs a LiveRefresh of the db connection
• Dropping Asset Topology Viewer
License Usage Tracking• Utilities for Concurrent
• Cumulative bug fixes
• New - Budgets• New - Inspections• New Timezone configuration app• Admin mode indication• Json format support for bulk
property retrieval ofmaxproperties from cache
• Raw data streams as a parameterREST API’s
License Usage Tracking•Utilities for Authorized & Limited,
Express for concurrent
Platforms• Windows Server 2016• SqlServer 2016• Oracle EBS 12.2.6
• Cumulative bug fixes
• Work Center improvementsTechnician & Supervisor
• Inspection enhancements
Platforms• Multi-Tenant improvements
•Migration Manager and Tenantspecific backups/restores
• Cognos 11 (supported)• DB2 Advanced Workgroup Server
V11.1.1(certified/entitled)• WAS V9.0 (certified/entitled)
•Cumulative bug fixes
10
Technical Improvements to MaximoOngoing Feature Pack enhancements to improve configuration
options and access to latest technologies.
Formula Engine Watson IoT Integration
Enhanced SecurityIntegration
Federated Mbos
Enhanced Scripting
IBM Weather Integration
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Building Information Model
BIM is a process involving the collaborative production &management of digital representations of the physical andfunctional characteristics of a facility or asset.
Maximo offering includes: COBie data import, 3D BIM vieweradapter and Maximo extensions for BIM data.
Benefits• Reduce time and costs by importing building and asset data from BIM models intoMaximo• Reduce time required to plan and assign work orders• Feedback loops
•Communicate owner/operator requirements and as-is asset status updates todesigners via BIM
•Provide visibility on building performance to architectsResults• A client recently implemented the Maximo BIM Integration and reduced the timeneeded to load 2000+ facility assets from “months to under an hour! ”
Asset and Location Information and Visualization at the time of handover.
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• Ability for clients to understand how the actualusage of Maximo compares to their entitlement
• The application allows you to register all thelicenses currently owned, and optionally assignspecific users
• Reports provide information on usage based onhistory of logged in users and their securityprofile
• Helps align users and usage properly, andallows for better planning of future needs
License Usage Monitor ApplicationEnables the recording of available licenses for each of your
software products, and provides visibility to over or under utilization.
13
Budget administrators can create budget lines around 9ootb axis points (WO, Asset, Location, Chart of Accounts, 6 GLComponents, configurable)
Manage calculation rules to determine how Estimate,Committed and Actuals are applied against the budget line.(64 ootb, configurable)
Budget Monitoring
WO WorkPlan WAPPR
Status
PR allstatuses
PO WAPPRstatus
PO Otherstatuses
WO WorkPlan all other
statuses
ReceiptCOMP status
Invoice APPRstatusWO Actuals
EstimatedCommitted
ActualActualCommitted
Annual or Financial Period based budgetsimprove overall fiscal tracking and compliance.
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Industry Solution and Add-ons – Q4 2017Utilities 7.6.0.x• Receive large sets of meter information
during receiving, including different fileformats
• Support Meter Inspection and samplingduring Bulk Receiving
• Track Meter installations, capturing themeter installation status and customerinformation
Nuclear 7.6.x• Clearance Requests enhancements• Work Order Tag Transfer enhancements• Temporary Lifts• Clearance Groups• Special Use Locations
Anywhere 7.6.2.x• Cumulative bug fixes• Added Application Distribution (IOS and Android)Mapping enhancements• Ability to enable/disable layers on the map• Sketches and Notifications• Bing map support
Spatial 7.6.0.x• Enhanced features auto create• Enhanced map feature identification• Sketches and NotificationsLinear 7.6.0.2• Delete Linear records from the map
Scheduler Plus 7.6.x• Weather - Alert notifications (SMS)• Project Scheduling - Schedule dashboard• Appointment Booking - SMS notificationsScheduler 7.6.x• Usability improvements• Optimization improvements• Performance Enhancements
Asset Health Insights 7.6.0.x• Scoring Methodology improvements• Asset replacement improvements• Support for AT&T
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Focus Areas for 2018
Simplifying theUser Experience.
Investing in Industry Solutionsand Add-ons.
Creating new experiencesusing innovative technology.
Expandingintegration and
technicalcurrency
capabilitiesacross theplatform.
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Maximo Roadmap for 2018
Q2• Feature Pack 7.6.x
• Work Centers• Continued Inspections, Supply
Chain, Supervisor & Technician,Analytics, Configuration
• Spatial/Linear 7.6.0.x• Anywhere 7.6.x• Asset Health Insights 7.6.0.x• NEW Maximo Asset Registry on
Blockchain
Q4• Feature Pack 7.6.z
• Work Centers• Continued Inspections,
Supply Chain, Supervisor &Technician, Analytics,Configuration
• E-sig in workflow• Plant visualization
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,and timing of any future features or functionality described for our products remains at our sole discretion.
Q2• Platform Currency updates• GDPR support• SAP update (S/4Hana)• Cognos 11• BIRT• NEW Maximo Project Ohio
Q4• Linear 7.6.0.z• Spatial 7.6.0.z• Anywhere 7.6.z• Asset Health Insights 7.6.0.z• Maximo Project Ohio cont.
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• GDPR• The GDPR (General Data Protection Regulation)
seeks to create a harmonized data protection lawframework across the EU and aims to give citizensback the control of their personal data, whilstimposing strict rules on those hosting and'processing' this data, anywhere in the world.
• Supporting Program updates• WAS• DB2• Cognos 11 (bundled)• BIRT 4.6
• SAP ERP Adapter• Support for S/4HANA
• US Federal Government Requirements• Common Access Card (CAC) for Federal clients
Platform Currency Updates
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Modernizing the Maximo User Experience with Work Centers
Assess and complete daily tasks without opening multiple applications.
Simple: Redesigned Maximocomponents so thatinteracting with the systemis as simple as possible.
Smarter: Pulls information andactions out of our existing appstructure and makes themrelevant to users at themoment they need them.
Responsive: Users have thesame experience no matterwhat device they use.
Role-based: Work Centers aredesigned for a specific personaincorporating their goals,needs, and interests.
Data Driven: Information is filtered,transformed and aggregated based onthe needs of the current process.
Intuitive: Users can understand thebehavior of the work centers withoutthe need for special training.
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Work Supervision Work Technician Business Analyst
7.6.0.5 ReleaseNew Maximo Work Centers
Initial Offerings – a focus on Work Management and Analytics.
20
Phase 2 2018:• List/Card toggles for large volume work
order processing• Smarter ownership assignment• Approve labor transactions• Simple work order querying• Simple work center personalization• Time reconciliation by Crew / Lead /
Supervisor• Proximity work assignment• Reporting work for team• Creating planned tools• Team calendar for work ownership• Contextual data visualization incl work
order costs• Stripped down version of work
supervision for lead techs/crew leads• Notifications
Work Supervisor
Enables supervisors to optimize the flow of their team's work.
Based on lean thinking concepts, the primary principles are to visualize work, optimize work in process, focus on flow, anddrive continuous improvement.
Phase 1 2017:• Approve work• Assign owners• Create and edit work orders,
including planned materials, tasks,and labor
• View and upload attachments• Comment on work (work log)• Editable work order attributes• Change status• View historical work• Streamlined and touch friendly UX
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products isintended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products isnot a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract.The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
21
Encourages a Technician to update Maximo at the asset so that he enters complete data rather than what he remembers atthe end of the day.
Work Execution
One central location from where a Technician can view, update, and complete assignments.
Phase 2 2018:• Failure reporting• Meter readings• Create follow-up work/SRs• Quick access to asset/location
data• Reporting asset downtime• Reporting tools• Requesting materials• Notifications
Phase 1 2017:• Start/Stop Work• Report time and materials• Filter work by scheduled start date• Search and sort work orders• Comment on work (work log)• View and upload attachments• Change status• Fully responsive UX• Streamlined and Touch friendly UX
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction andit should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Informationabout potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
22
Business Analyst Work Center opens new analytical insights
Data Set Designer
https://ibm.biz/BdrbrN
Focus on evaluating vast amounts of data from Maximo.
Watson Analytics
23
Phase 2 2018 - Performance
• Tell me how I’m doing (KPIs) - Suggest actionsfor me to take (KP Actions)
• Tell me how much it is costing me to maintainmy assets - Functionality to calculate and storeasset maintenance costs in total and by year
• Provide a central location where I can Create,share, manage, delete, optimize, test, previewqueries - Central Query Manager
Business Analyst Roadmap
Phase 1 2018 - Cognos Analytics
• Provide eye-catching visualizations which guideuser in prioritizing his daily business actions
• Embed Cognos dashboards in Work CentersDashboards
• Streamline data analysis thru extended data setfeatures
• Export content to Cognos Analytics
• Provide consistent, secured access to data content• Auto application of site and org filter views
on exported Cognos data sets
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,and timing of any future features or functionality described for our products remains at our sole discretion.
24
Service requests
Phase 1 2017:• Allow end-users to quickly create more
accurate Service Requests much easierthan ever before.
• Provide end-users a more convenientmeans to communicate with the personservicing the request.
• No migration required, all data comesand goes into Maximo.
• Works on both mobile devices anddesktop.
• Integrates with mobile device featureslike email, phone and camera.
• Guided and simple way to create SRswith configurable steps. In-appnotification whenever an SR has beenresolved/closed.
Service RequestsEnable end-users to report issues and request services.
Phase 2 2018:• SR Admin - create top level SR
Categories / Sub-Categories addcapability to further drive theinteraction and response planning
• SR Triage Persona• Surface App actions - i.e. Check for
similar SRs.. Response Email / Text …Create WO… Send reminders.
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general productdirection and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code orfunctionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at oursole discretion.
25
• New landing page for Work Centers• New navigation between Start Centers
and Work Centers• New security access for Work Centers
Technical Foundation Enhancements
Building out navigation and security access for new Work Centers.
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, andtiming of any future features or functionality described for our products remains at our sole discretion.
Security Setup Wiki:https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Security%20Access
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Inspection Form Builder and Inspection Execution
Defining, executing, reviewing and acting upon the results of an inspection.
Phase 1 2017:• Form Definition: provide basic capabilities to
define the inspection forms• Inspection Execution: support for execution of
unplanned inspections without a work order• Review Results: review individual inspection
results• Additional data types: meter readings and
attachments• UX enhancements: stacked form view, form
preview, revisions• Visualization and navigation between classic
Maximo and the new UX interfaces• Integration with Maximo work order processing:
job plans, PMs, routes, condition monitoring, WOTracking
• Integration with Work Execution in the new UXNotice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion.Information regarding potential future products is intended to outline our general product direction and it should not be relied on inmaking a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legalobligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into anycontract. The development, release, and timing of any future features or functionality described for our products remains at our solediscretion.
27
Inspection Roadmap
Phase 2 2018:
• New Form Definition Capabilities to:• Form Settings• Create dependencies between questions
and responses• Support for Watson Visual Recognition
• New Conduct an Inspection features:• Inspection routes, collect multiple
results
• Offline (quick sync) Inspections
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of anyfuture features or functionality described for our products remains at our sole discretion.
28
Future Enhancements for Maximo Work Centers
Configuration/Personalization - 2018
Phase 1 - Simple configuration/personalization including• Change query of containers• Move containers• Add new containers• Attribute selection on cards
Phase 2 - Enhanced Configuration• Add new work centers• Introduce IS/Add on support• Configuration of how work execution presents work
incl pooled work, crews, lead tech etc• Workflow/E-sig• Offline (quick sync) support
Second Phase – continuation of current work centers along withnew capabilities for configuration and personalization.
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of anyfuture features or functionality described for our products remains at our sole discretion.
29
Future Enhancements for Maximo Work Centers
Supply Chain - 2018 Focus on InventoryPersonas : Storeroom Manager(Clerk), Goods Receipt Specialist andFunctional Inspector.
Phase 1• Bin Management - New app to create and manage Bins with
Storerooms• Stock Out - Record when an item is not available for a reservation
at time of issue• Storeroom Retirement - Retire existing storeroom to that is can no
longer be used
Phase 2• Enhanced Receiving app - Create new app with header/ lines and
statuses• Pick & Stage - Gather items from storeroom and/or direct orders
for a specific Work Order in a specific storeroom bin• Configurable Re-Order - enable the client ability to configure
Reorder rules• Functional Receipt Inspection - new receipt inspection process for
the functional characteristics of a rotating asset.
Second Phase – continuation of current work centers along withnew capabilities for supply chain.
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s solediscretion. Information regarding potential future products is intended to outline our general product direction and itshould not be relied on in making a purchasing decision. The information mentioned regarding potential future products isnot a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potentialfuture products may not be incorporated into any contract. The development, release, and timing of any future features orfunctionality described for our products remains at our sole discretion.
30
Asset Management Marketplace and Developer Community
1. Create an Asset Management view on the IBMMarketplace for partner and IBM offerings• Rich catalog of Asset Management offerings• Filterable by industry, Maximo version, & app ratings• Direct sales enabled via digital commerce & subscriber
engine
2. Deliver Tools & APIs to better enable thedevelopment of new offerings, add-ons, and content• New APIs and SDKs for different integration patterns and
software languages• Certification of apps & add-ons
3. Create a digital community around Maximo forDevelopers• Doc, APIs, & tutorials; Announcements & training for
new features & capabilities; Ideas & best practices• Thought leadership blogs, white papers
Development ToolkitDevelopment Toolkit
MaximoMaximo
Comm
unityCom
munity
3
Marketplace (App & Content Store)Marketplace (App & Content Store)
Licensing and CertificationLicensing and Certification
1
IndustryAccelerators
IntegrationAdaptors to 3rd
party solutions
API Library
Javadocs Scripting SDK
Workcenter Config
Packager / Installer
Data Loader
Reports& Content
WIoT PlatformWIoT Platform
Providing access to Ecosystem value through an Improved Digital Experience.
2
31
Maximo Asset Health Insights help drive improved asset strategies
Enables reliability engineers and maintenance supervisors to gaina deeper understanding of the health of their assets. The solutionprovides the capabilities to model, map, monitor, and optimizethe health of your organization's business assets.
• Visibility into asset condition, from an asset lifecycle perspective.• Consolidates Asset data, historical and real-time, including data from
external data systems, weather data, etc.• Advanced dashboard view enables proactive asset and maintenance
decisions.• Enables Immediate action and/or provides engineers with rich set of
sensor and asset data to determine proper course of action.
Eliminate downtime and reduce maintenance cost by optimizing your asset’s health.
32
Empowering your Workforce with Field Service Management
Scheduler/Scheduler Plus• Forecast and schedule work• Incorporate weather data• Optimization of work via resource
leveling or capacity planning• Plan and schedule appointments
Planning of Work
MaximoAsset
ManagementServiceProvider
Assignment of WorkMapping of Work
Completion of Work
Scheduler/Scheduler Plus• Optimize resource assignment
based on geolocation, craft, skill,weather
• Monitor work and adjust based onreal-time field progress
Spatial/Anywhere/Plus• Optimization of work route on
an Esri/Google/Bing map alongwith turn-by turn directionsdisplayed on a mobile device
• Incorporate real-time traffic
Anywhere• Technician receives work
orders in the field• Provides real-time status
updates to dispatcher and theback-office
33
Maximo Service Provider
Improve Billing and Service Level management for more effective service delivery.
• Provide more visibility to SLA Breaches and automation to billexternal labor or customer based on breached commitment.
• Provide customer with access to estimated bill for review andapproval through self-service app.
• Automation to streamline the project milestone billing process.• Usability improvements that simplify billing and maintaining
customer agreements
Suite of applications that manage customer agreements,service delivery, customer billing, and supplier contracts.Supports service as a business and meets the needs of clientswho manage assets and services for customers, as a business,or clients who manage assets and services within an enterpriseand bills internally for those services.
34
Maximo Scheduler and Scheduler Plus
Ability to plan, schedule, dispatch and track all work.
• Embedded engine delivers objective based optimization models.• Scenario based work planning.• Graphical crew management capabilities.• Optimized spatial scheduling for reduced crew windshield time.• Ability to make customer appointments within a scheduled window.• Managing large projects with dependencies across work orders and
tasks.• Incorporate weather data into planning/scheduling and dispatching.
Allows planners and schedulers to view upcoming work graphically,compare the required resources against those available, and adjustaccordingly. Dispatchers can use maps to graphically monitor fieldtechnicians, work in progress, and status. Field technicians canreceive work and provide real time status updates to the dispatcher.
35
Maximo Anywhere
Broadening the scope of asset information provided to
the mobile user to enable sound decision making.
• Seamless connected and disconnected support• Role and Task Based Applications ~ 15 Apps• Perform work, asset and inventory process• Works Across iOS, Android, Windows Tablet• Camera / Barcode support• QR Code / RFID support• Voice to Text / E-Signature / Real Signature• GPS Support• Offline and Online Mapping• Push Notification
Improving the efficiency of the work management with mobility.
36
WorkManagement
Work Execution
Inspection
Approval
Service Request
Anywhere Apps
InventoryManagement
Physical Count
Issue & Returns
Transfer & Receiving
AssetManagement
Asset Data Manager
Asset Audit
Industry Solutions
Work Exec for Calibration
Incident Reporter (O&G,HSE)
Work Exec for ComplexAssets (ACM/ Aviation)
E Flight Log Book(Aviation/ACM)
Operator Rounds(Nuclear)
Maximo Based Anywhere Administration Application
37
Enhancement Themes for Upcoming Anywhere Releases
Location Based Services andAdvanced Map Capabilities
Enhance map control - Google Modify work on a map Query work, assets, locations, labor
based on device position. Redlining and mark ups. Linear Asset Management
Application Enhancements
Crews & Crew Management Time Sheet Reporting Request Material Inspection Enhancements Updates to current applications
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only andmay not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any featuresor functionality described for our products remains at our sole discretion.
Industry Solution Applications
Clearance Field Tagging (Nuclear) Permit Request (O&G, HSE) Hazard Checklist (O&G, HSE) CU In Progress Enhancements
(Utilities)
Platform
Simplified Build and Deploy Data download modes OS Currency Accessibility
Configurability Performance Improvements Style and Usability Enhancements Serviceability
38
Maximo Spatial Asset Management
• View assets on a map to analyze, interpret and visualize data tounderstand thoroughly the relationships, trend and patterns forbetter decision making.
• Reduce costs and increase efficiency by optimizing routes andmaintenance schedules based on location.
Layer complex data to drive better decision making.
Utilizing the latest ESRI ArcGIS technology, MaximoSpatial provides geospatial context for analyzing andunderstanding work and assets.
39
Future Innovations
Wearablesfor SafetyInsights
DroneInspections
CognitiveAnalytics
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,and timing of any future features or functionality described for our products remains at our sole discretion.
Blockchain
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Questions?
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Blockchain – Maximo Asset RegistryUse Case Example
Participants are using theRegistry client to collaborate;or leveraging integrating it totheir existing systems.
Asset Registry Benefits
•Information is available and process is enforced for everyone with rights•Accessible, unchangeable ledger of past events•Best Practices created over years in Maximo can be leveraged by everyonewithout violating Lockheed protocols•Relevant information is brought into Maximo; everything else is stored inthe Registry
Current Scenario Asset Registry Scenario
Business Problem
•Very difficult to manage the complex relationships betweenmultiple vendors who supply and maintain the aircraft•Exacting requirements on who can do what as part of theprocess•Stringent requirements to obtain/prove compliance alongmultiple workstreams
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Asset Based Augmented Reality
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Increasing Safety, Efficiency and Productivity of Field Technician through AR + Maximo/MAHI + Watson
AR Vision for Maximo Extend Maximo Field Service capability with AR, IoT and Watson
Demonstrate Thought Leadership for Maximo
Partner with DAQRI - Leader in Industrial AR
• Focused on Innovation with a large Patent portfolio for Industrial AR
• Industrial Client Base - O&G, Utilities, CPG, Manufacturing, Government, Construction• DAQRI Smart Helmet
Ruggedized device with Safety Certifications for Industrial Use Thermal Imaging, Depth Sensor, Wide Angle Camera with Powerful Processor
Source: Introduction to Augmented Reality
Client Value Proposition Productivity Gains using Hands Free Maintenance
Reduced Errors and Response Times using Remote Expert Advice
Improved Safety and Compliance using Contextual Overlay of Information
Faster and Real Time Training based on Simulation
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Emerging Trends in Asset Inspection – Generating Unstructured Data
Architecture Process
Cognitive Asset Inspection Assistant using Watson and Maximo
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What information do we alwayshave on a Work Order? – The WorkOrder Short Description
Watson Analytics can identifyhidden problems with structureddata, Watson Conversationprovides the capability to usemachine learning techniques totrain to interpret unstructured datain a short description
We have integrated WatsonConversation with Maximo andtrained it on international standardISO14224 data to be able to identifyproblem codes from a WOdescription
We have built a trainingenvironment to allow the customerto train with their own data. Thesecan be bulk loaded or trainedincrementally by an Engineer
Watson Conversation provides aconfidence level with its resultsthis can be used in conjunctionwith its Bot capability to interactwith a user to clarify problemrecords
We have extended this work to beable to identify failure class andcomponent
Watson Failure Advisor – Machine Learning Solution with Maximo
Petroleum, petrochemical and naturalgas industries -- Collection and
exchange of reliability and maintenancedata for equipment
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Maximo Safety Insights - Overview screen
Overall safetyrelated KPIs
Overall safetyrelated KPIs
Weather data fordynamic risk
Weather data fordynamic risk
Worker safetystatus coming
from wearables
Worker safetystatus coming
from wearables
Process safetystatus by location
Process safetystatus by location
The goal of Maximo Safety Insights is to help customers manage risks associated with both process and occupationalhealth and safety. Insight on these risks may come through information held in Maximo safety related applications ordirectly from devices by supporting Internet of Things connectivity with the IBM Watson Cloud Platform.
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IBM currently complies with privacy laws around the world. IBM is also preparing to comply with the EuropeanUnion’s new General Data Protection Regulation (GDPR) which will go into effect in May 2018. IBM hasestablished a global project to prepare for GDPR, both for our internal processes and for our commercialofferings. IBM recognises that our customers will rely on IBM’s offerings and technical assistance to achieveGDPR compliance within their own organisations and IBM is well-positioned to meet this critical need.
As part of its GDPR project, IBM is enhancing its ongoing commitment to privacy by design. IBM is working toembed data protection principles even more deeply into its business processes, with the objective thattechnical and organisational security measures limit, by default, the amount and use of personal data to whatis specifically required. This work will also strengthen controls already in place to limit access to personaldata, including with respect to mobile applications that rely on sensible default settings to prevent personaldata from being inadvertently shared with others.
https://www.ibm.com/analytics/us/en/technology/general-data-protection-regulation/
IBM commits to GDPR Readiness
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Free Online Training at Watson IoT Academy
https://www.iot-academy.info
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Site Description Short URL
Wiki Detailed repository of technical information, including customization code examples http://ibm.co/YNOgjG
Blogs Short articles on new product features, hot topics and technical hints/tips
IBM Big Data and Analytics Hub
http://ibm.co/GGGyzu
http://www.ibmbigdatahub.com/
User Forum Ask, review and respond to questions on best practices, configuration andfunctionality features
http://ibm.co/Lq0sRf
Open Development Collaboration location for IBM Development and clients http://ibm.co/16dzK7m
Maximo Asset ManagementGroup
Dynamic Network of over 800 Maximo clients, Business Partners and IBMers http://ibm.co/xN55sO
Twitter IBM Watson IoT
IBM IoT Support
IBM Asset and Facilities Management hashtags
https://twitter.com/IBMIoT
https://twitter.com/IBMIoTSupport
#Maximo #IBMeam #TRIRIGA #IBMIoT
Linkedin IBM Asset and Facilities Management
IBM Watson IoT
https://ibm.biz/BdHTy8
https://ibm.biz/BdHTyb
Maximo Social Media Information
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Maximo 7.6 Resources
• Maximo Info Center• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/welcome.html
• Maximo 7.6 What’s New• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/overview/c_ctr_wn_mam_7.6.html
• System Requirements• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maxi
mo%20Asset%20Management%20system%20requirements
• Upgrade Resources• https://www.ibm.com/support/docview.wss?uid=swg21266217
• Upgrade Frequently Asked Questions• https://www.ibm.com/support/docview.wss?uid=swg21368150
• Upgrade Requirements/Compatibility Matrix• https://www.ibm.com/support/docview.wss?uid=swg21440174
• ibm.biz/MaximoSupportPlatformMatrix
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•Maximo Scheduler Plus• http://www-01.ibm.com/support/docview.wss?uid=swg24042791
•Maximo Asset Health Insights• http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS216-
282• Skytap Partner demo site
• https://cloud.skytap.com/templates/862993
•Maximo 7.6.0.8 Feature Pack• http://www-01.ibm.com/support/docview.wss?uid=swg24043699
•Maximo Federated MBOs• http://www-01.ibm.com/support/docview.wss?uid=swg21902325
Maximo 7.6 Overview• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Home
Maximo 7.6 Resources
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Technical Improvements to Maximo
Configuration Integration Integrating to IBM services Security
Addition of new Formula engineinside Maximo that lets usersdefine excel like formulaexpressions and bind those toMbo attributes for quick Mbocustomization.The library of out of the boxformula functions can easily beextended by customers usingscripted functions.
Support for seamless integration of MaximoMbo's with external REST/JSON apis withthe new Federated Mbo's concept.Any external REST/JSON api can beencapsulated into a Federated Mbo withmere configuration.These new Federated Mbo’s can then beused as part of any other Maximo artifacts -Workflow, Integration, REST apis,Conditions, Maximo UI etc.
Support for Integration to IoTPlatform (leveraged in Asset HealthInsights).
Enhancement to MaximoIntegration Security whereMaximo Object Structures canbe secured using Maximosecurity artifacts likesigoptions and permissionsand data restrictions.
Expanded scripting capabilitywith addition of new scriptedcustomization points forIntegration, Mbo's as well asREST apis.
Introduced JSON mapping frameworkwhich can be leveraged to map anyexternal JSON data to Maximo Mbo’s andMaximo Mbo’s to external json formatusing configuration.Supported asynchronous JSONprocessing/Message tracking through JMSQueues.
Support for Weather apis fromIBM's TWC platform.These Weather apis can beconsumed inside Maximo businessrules and UI.Provide out of the box formulafunctions for Weather relatedcalculations using formulas.
Ongoing Feature Pack enhancements to improve configurationoptions and access to latest technologies.