IBM Maximo Overview

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November, 2017

IBM Maximo Overview

UKI User Group

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IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’ssole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied onin making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliverany material, code or functionality. Information about potential future products may not be incorporated into any contract.

The development, release, and timing of any future features or functionality described for our products remains at our solediscretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. Theactual throughput or performance that any user will experience will vary depending upon many factors, including considerationssuch as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and theworkload processed. Therefore, no assurance can be given that an individual user will achieve results similar to thosestated here.

Please Note

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Watson IoT has the solutions to help.

Transform Solve Build

TRANSFORM. Pre-packagedsolutions to grow your businesswith new services and businessmodels.

SOLVE. Applications to improvebusiness outcomes throughconnected operations andconnected products.

BUILD. The tools you need to create,modify, connect, manage, analyze,and secure IoT devices and data.

Enterprise AssetManagement

CONNECT INFORMATIONMANAGEMENT

ANALYTICS RISKMANAGEMENT

• Facilities Management• Predictive Maintenance• Predictive Quality• Predictive Warranty

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It’s still all about:

Reducing Unplanned Downtime

Minimizing Asset Failures

Maximizing use of Resources

Increase Asset Reliability

Reduce Inventory Costs

Safety & Risk Management

What is the Value of IoT and Maximo?

With increased efficiency and improved ability to achieve these goals!With increased efficiency and improved ability to achieve these goals!

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Innovation and technology advancements• Blockchain• Cognitive Analytics• Cloud services (SaaS)

Extending and enhancing core capabilities• Asset Based Augmented Reality• Drone Inspections• Maximo Marketplace

Expanding beyond EAM• Health & Safety compliance• Asset Reliability & Predictive Maintenance• Field Service Management

Continued focus on industry requirements• Best practices & industry standards• Support for on-going regulatory changes• Cross industry innovation & technology

Maximo Investment Strategy

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Maximo Portfolio 2017

Maximo forOil & Gas

Maximo forUtilities

Maximo forNuclear

Maximo forLife Sciences

Maximo forTransportation

Add-on Solutions

Integrations and Adaptors

Core Solution

Industry Solutions

MaximoScheduler

MaximoHealth Safety &

Environment Mgr

HS&E

MaximoLinear

MaximoArchiving

MaximoCalibration

MaximoERP Adapters

MaximoService Provider

(managed)

Maximo AssetConfiguration

Manager

Spatial

MaximoScheduler Plus

IBM WatsonAnalytics

CalCal

Maximo AssetHealth Insights

Maximo forAviation

SCADA DeviceConnectivity

SaaS Solutions

Maximo AssetManagementBIM Integration

Maximo AssetManagement (SaaS)

Maximo AssetManagement Flex

(SaaS)

Maximo AssetManagementFundamentals

(SaaS)

IBM WatsonIoT Platform

IBMWeather

MaximoService Provider

(internal)

IBMCognos

MaximoSpatial

MaximoAnywhere

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Maximo Release Lifecycle Timeline

R5.2

R6.2

R7.1

R7.5

9/10

9/13

10/03 9/09

12/06 4/12

4/155/08 9/13

4/11

R7.6

4/18

9/16

12/14

= Initial release date = EOS announce date = EOS effective date = Extended support end date

2006 2010 2012 2014 2016 2018 2020 20222008 2024

End of Service datesfor R7.5 APRIL 2018

4/214/17

TBD TBD

4/18

TBD

2004

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The informationmentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionalitydescribed for our products remains at our sole discretion.

Announced April 2017 - End of Market for 7.5, End of Support April 30, 2018.

IBM Software Lifecycle : https://ibm.biz/BdidVf

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Maximo Roadmap for 2017

Q1GA March 3rd, 2017• Aviation 7.6.5

• ACM 7.6.5• Service Provider 7.6.3• Transportation 7.6.2.4

GA February, 2017• Feature Pack 7.6.0.7

Q2GA May 19th, 2017• Utilities 7.6.0.1• Linear 7.6.0.1• Spatial 7.6.0.2• Anywhere 7.6.2• Scheduler 7.6.5• Scheduler Plus 7.6.5• Asset Health Insights 7.6.0.2• Nuclear 7.6.0• Feature Pack 7.6.0.8

Q3GA September, 19th, 2017• Aviation 7.6.6

• ACM 7.6.6• Service Provider 7.6.3.1

Q4• Utilities 7.6.0.x• Linear 7.6.0.x• Spatial 7.6.0.x• Anywhere 7.6.x• Scheduler 7.6.x• Scheduler Plus 7.6.x• Asset Health Insights 7.6.x• Nuclear 7.6.x• Feature Pack 7.6.0.x

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,and timing of any future features or functionality described for our products remains at our sole discretion.

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Maximo Release 7.6.0.x Feature Packs

7.6.0.6GA October, 2016

• Inclusion of Building InformationModeling (BIM) integration

• Removal of java applets withupdated Workflow designer

• New License Tracking utility• Continuing evolution of Maximo's

UI/UX with the Service Requestapp

Platforms• WebSphere 9 with JDK 1.8• WebLogic 12.2.x with JDK 1.8• DB2 11.1

• Cumulative bug fixes

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it shouldnot be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential futureproducts may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

7.6.0.7GA February, 2017

7.6.0.8GA May, 2017

7.6.0.xGA Q4, 2017

• Importing data throughapplication – notifications onrecord limits

• Modifications to the BIRT ReportViewer to prevent SQL Injectionpossibilities. Changed reportframework to pass "where"parameter through database.

Additional Items -• Reduce DB Downtime on

password reset - Add action to DBConfig that performs a LiveRefresh of the db connection

• Dropping Asset Topology Viewer

License Usage Tracking• Utilities for Concurrent


• New - Budgets• New - Inspections• New Timezone configuration app• Admin mode indication• Json format support for bulk

property retrieval ofmaxproperties from cache

• Raw data streams as a parameterREST API’s

License Usage Tracking•Utilities for Authorized & Limited,

Express for concurrent

Platforms• Windows Server 2016• SqlServer 2016• Oracle EBS 12.2.6


• Work Center improvementsTechnician & Supervisor

• Inspection enhancements

Platforms• Multi-Tenant improvements

•Migration Manager and Tenantspecific backups/restores

• Cognos 11 (supported)• DB2 Advanced Workgroup Server

V11.1.1(certified/entitled)• WAS V9.0 (certified/entitled)

•Cumulative bug fixes

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Technical Improvements to MaximoOngoing Feature Pack enhancements to improve configuration

options and access to latest technologies.

Formula Engine Watson IoT Integration

Enhanced SecurityIntegration

Federated Mbos

Enhanced Scripting

IBM Weather Integration

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Building Information Model

BIM is a process involving the collaborative production &management of digital representations of the physical andfunctional characteristics of a facility or asset.

Maximo offering includes: COBie data import, 3D BIM vieweradapter and Maximo extensions for BIM data.

Benefits• Reduce time and costs by importing building and asset data from BIM models intoMaximo• Reduce time required to plan and assign work orders• Feedback loops

•Communicate owner/operator requirements and as-is asset status updates todesigners via BIM

•Provide visibility on building performance to architectsResults• A client recently implemented the Maximo BIM Integration and reduced the timeneeded to load 2000+ facility assets from “months to under an hour! ”

Asset and Location Information and Visualization at the time of handover.

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• Ability for clients to understand how the actualusage of Maximo compares to their entitlement

• The application allows you to register all thelicenses currently owned, and optionally assignspecific users

• Reports provide information on usage based onhistory of logged in users and their securityprofile

• Helps align users and usage properly, andallows for better planning of future needs

License Usage Monitor ApplicationEnables the recording of available licenses for each of your

software products, and provides visibility to over or under utilization.

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Budget administrators can create budget lines around 9ootb axis points (WO, Asset, Location, Chart of Accounts, 6 GLComponents, configurable)

Manage calculation rules to determine how Estimate,Committed and Actuals are applied against the budget line.(64 ootb, configurable)

Budget Monitoring

WO WorkPlan WAPPR

Status

PR allstatuses

PO WAPPRstatus

PO Otherstatuses

WO WorkPlan all other

statuses

ReceiptCOMP status

Invoice APPRstatusWO Actuals

EstimatedCommitted

ActualActualCommitted

Annual or Financial Period based budgetsimprove overall fiscal tracking and compliance.

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Industry Solution and Add-ons – Q4 2017Utilities 7.6.0.x• Receive large sets of meter information

during receiving, including different fileformats

• Support Meter Inspection and samplingduring Bulk Receiving

• Track Meter installations, capturing themeter installation status and customerinformation

Nuclear 7.6.x• Clearance Requests enhancements• Work Order Tag Transfer enhancements• Temporary Lifts• Clearance Groups• Special Use Locations

Anywhere 7.6.2.x• Cumulative bug fixes• Added Application Distribution (IOS and Android)Mapping enhancements• Ability to enable/disable layers on the map• Sketches and Notifications• Bing map support

Spatial 7.6.0.x• Enhanced features auto create• Enhanced map feature identification• Sketches and NotificationsLinear 7.6.0.2• Delete Linear records from the map

Scheduler Plus 7.6.x• Weather - Alert notifications (SMS)• Project Scheduling - Schedule dashboard• Appointment Booking - SMS notificationsScheduler 7.6.x• Usability improvements• Optimization improvements• Performance Enhancements

Asset Health Insights 7.6.0.x• Scoring Methodology improvements• Asset replacement improvements• Support for AT&T

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Focus Areas for 2018

Simplifying theUser Experience.

Investing in Industry Solutionsand Add-ons.

Creating new experiencesusing innovative technology.

Expandingintegration and

technicalcurrency

capabilitiesacross theplatform.

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Maximo Roadmap for 2018

Q2• Feature Pack 7.6.x

• Work Centers• Continued Inspections, Supply

Chain, Supervisor & Technician,Analytics, Configuration

• Spatial/Linear 7.6.0.x• Anywhere 7.6.x• Asset Health Insights 7.6.0.x• NEW Maximo Asset Registry on

Blockchain

Q4• Feature Pack 7.6.z

• Work Centers• Continued Inspections,

Supply Chain, Supervisor &Technician, Analytics,Configuration

• E-sig in workflow• Plant visualization


Q2• Platform Currency updates• GDPR support• SAP update (S/4Hana)• Cognos 11• BIRT• NEW Maximo Project Ohio

Q4• Linear 7.6.0.z• Spatial 7.6.0.z• Anywhere 7.6.z• Asset Health Insights 7.6.0.z• Maximo Project Ohio cont.

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• GDPR• The GDPR (General Data Protection Regulation)

seeks to create a harmonized data protection lawframework across the EU and aims to give citizensback the control of their personal data, whilstimposing strict rules on those hosting and'processing' this data, anywhere in the world.

• Supporting Program updates• WAS• DB2• Cognos 11 (bundled)• BIRT 4.6

• SAP ERP Adapter• Support for S/4HANA

• US Federal Government Requirements• Common Access Card (CAC) for Federal clients

Platform Currency Updates

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Modernizing the Maximo User Experience with Work Centers

Assess and complete daily tasks without opening multiple applications.

Simple: Redesigned Maximocomponents so thatinteracting with the systemis as simple as possible.

Smarter: Pulls information andactions out of our existing appstructure and makes themrelevant to users at themoment they need them.

Responsive: Users have thesame experience no matterwhat device they use.

Role-based: Work Centers aredesigned for a specific personaincorporating their goals,needs, and interests.

Data Driven: Information is filtered,transformed and aggregated based onthe needs of the current process.

Intuitive: Users can understand thebehavior of the work centers withoutthe need for special training.

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Work Supervision Work Technician Business Analyst

7.6.0.5 ReleaseNew Maximo Work Centers

Initial Offerings – a focus on Work Management and Analytics.

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Phase 2 2018:• List/Card toggles for large volume work

order processing• Smarter ownership assignment• Approve labor transactions• Simple work order querying• Simple work center personalization• Time reconciliation by Crew / Lead /

Supervisor• Proximity work assignment• Reporting work for team• Creating planned tools• Team calendar for work ownership• Contextual data visualization incl work

order costs• Stripped down version of work

supervision for lead techs/crew leads• Notifications

Work Supervisor

Enables supervisors to optimize the flow of their team's work.

Based on lean thinking concepts, the primary principles are to visualize work, optimize work in process, focus on flow, anddrive continuous improvement.

Phase 1 2017:• Approve work• Assign owners• Create and edit work orders,

including planned materials, tasks,and labor

• View and upload attachments• Comment on work (work log)• Editable work order attributes• Change status• View historical work• Streamlined and touch friendly UX

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products isintended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products isnot a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract.The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

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Encourages a Technician to update Maximo at the asset so that he enters complete data rather than what he remembers atthe end of the day.

Work Execution

One central location from where a Technician can view, update, and complete assignments.

Phase 2 2018:• Failure reporting• Meter readings• Create follow-up work/SRs• Quick access to asset/location

data• Reporting asset downtime• Reporting tools• Requesting materials• Notifications

Phase 1 2017:• Start/Stop Work• Report time and materials• Filter work by scheduled start date• Search and sort work orders• Comment on work (work log)• View and upload attachments• Change status• Fully responsive UX• Streamlined and Touch friendly UX

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction andit should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Informationabout potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

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Business Analyst Work Center opens new analytical insights

Data Set Designer

https://ibm.biz/BdrbrN

Focus on evaluating vast amounts of data from Maximo.

Watson Analytics

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Phase 2 2018 - Performance

• Tell me how I’m doing (KPIs) - Suggest actionsfor me to take (KP Actions)

• Tell me how much it is costing me to maintainmy assets - Functionality to calculate and storeasset maintenance costs in total and by year

• Provide a central location where I can Create,share, manage, delete, optimize, test, previewqueries - Central Query Manager

Business Analyst Roadmap

Phase 1 2018 - Cognos Analytics

• Provide eye-catching visualizations which guideuser in prioritizing his daily business actions

• Embed Cognos dashboards in Work CentersDashboards

• Streamline data analysis thru extended data setfeatures

• Export content to Cognos Analytics

• Provide consistent, secured access to data content• Auto application of site and org filter views

on exported Cognos data sets


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Service requests

Phase 1 2017:• Allow end-users to quickly create more

accurate Service Requests much easierthan ever before.

• Provide end-users a more convenientmeans to communicate with the personservicing the request.

• No migration required, all data comesand goes into Maximo.

• Works on both mobile devices anddesktop.

• Integrates with mobile device featureslike email, phone and camera.

• Guided and simple way to create SRswith configurable steps. In-appnotification whenever an SR has beenresolved/closed.

Service RequestsEnable end-users to report issues and request services.

Phase 2 2018:• SR Admin - create top level SR

Categories / Sub-Categories addcapability to further drive theinteraction and response planning

• SR Triage Persona• Surface App actions - i.e. Check for

similar SRs.. Response Email / Text …Create WO… Send reminders.

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general productdirection and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code orfunctionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at oursole discretion.

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• New landing page for Work Centers• New navigation between Start Centers

and Work Centers• New security access for Work Centers

Technical Foundation Enhancements

Building out navigation and security access for new Work Centers.

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, andtiming of any future features or functionality described for our products remains at our sole discretion.

Security Setup Wiki:https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Security%20Access

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Inspection Form Builder and Inspection Execution

Defining, executing, reviewing and acting upon the results of an inspection.

Phase 1 2017:• Form Definition: provide basic capabilities to

define the inspection forms• Inspection Execution: support for execution of

unplanned inspections without a work order• Review Results: review individual inspection

results• Additional data types: meter readings and

attachments• UX enhancements: stacked form view, form

preview, revisions• Visualization and navigation between classic

Maximo and the new UX interfaces• Integration with Maximo work order processing:

job plans, PMs, routes, condition monitoring, WOTracking

• Integration with Work Execution in the new UXNotice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion.Information regarding potential future products is intended to outline our general product direction and it should not be relied on inmaking a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legalobligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into anycontract. The development, release, and timing of any future features or functionality described for our products remains at our solediscretion.

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Inspection Roadmap

Phase 2 2018:

• New Form Definition Capabilities to:• Form Settings• Create dependencies between questions

and responses• Support for Watson Visual Recognition

• New Conduct an Inspection features:• Inspection routes, collect multiple

results

• Offline (quick sync) Inspections

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of anyfuture features or functionality described for our products remains at our sole discretion.

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Future Enhancements for Maximo Work Centers

Configuration/Personalization - 2018

Phase 1 - Simple configuration/personalization including• Change query of containers• Move containers• Add new containers• Attribute selection on cards

Phase 2 - Enhanced Configuration• Add new work centers• Introduce IS/Add on support• Configuration of how work execution presents work

incl pooled work, crews, lead tech etc• Workflow/E-sig• Offline (quick sync) support

Second Phase – continuation of current work centers along withnew capabilities for configuration and personalization.

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of anyfuture features or functionality described for our products remains at our sole discretion.

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Future Enhancements for Maximo Work Centers

Supply Chain - 2018 Focus on InventoryPersonas : Storeroom Manager(Clerk), Goods Receipt Specialist andFunctional Inspector.

Phase 1• Bin Management - New app to create and manage Bins with

Storerooms• Stock Out - Record when an item is not available for a reservation

at time of issue• Storeroom Retirement - Retire existing storeroom to that is can no

longer be used

Phase 2• Enhanced Receiving app - Create new app with header/ lines and

statuses• Pick & Stage - Gather items from storeroom and/or direct orders

for a specific Work Order in a specific storeroom bin• Configurable Re-Order - enable the client ability to configure

Reorder rules• Functional Receipt Inspection - new receipt inspection process for

the functional characteristics of a rotating asset.

Second Phase – continuation of current work centers along withnew capabilities for supply chain.

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s solediscretion. Information regarding potential future products is intended to outline our general product direction and itshould not be relied on in making a purchasing decision. The information mentioned regarding potential future products isnot a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potentialfuture products may not be incorporated into any contract. The development, release, and timing of any future features orfunctionality described for our products remains at our sole discretion.

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Asset Management Marketplace and Developer Community

1. Create an Asset Management view on the IBMMarketplace for partner and IBM offerings• Rich catalog of Asset Management offerings• Filterable by industry, Maximo version, & app ratings• Direct sales enabled via digital commerce & subscriber

engine

2. Deliver Tools & APIs to better enable thedevelopment of new offerings, add-ons, and content• New APIs and SDKs for different integration patterns and

software languages• Certification of apps & add-ons

3. Create a digital community around Maximo forDevelopers• Doc, APIs, & tutorials; Announcements & training for

new features & capabilities; Ideas & best practices• Thought leadership blogs, white papers

Development ToolkitDevelopment Toolkit

MaximoMaximo

Comm

unityCom

munity

3

Marketplace (App & Content Store)Marketplace (App & Content Store)

Licensing and CertificationLicensing and Certification

1

IndustryAccelerators

IntegrationAdaptors to 3rd

party solutions

API Library

Javadocs Scripting SDK

Workcenter Config

Packager / Installer

Data Loader

Reports& Content

WIoT PlatformWIoT Platform

Providing access to Ecosystem value through an Improved Digital Experience.

2

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Maximo Asset Health Insights help drive improved asset strategies

Enables reliability engineers and maintenance supervisors to gaina deeper understanding of the health of their assets. The solutionprovides the capabilities to model, map, monitor, and optimizethe health of your organization's business assets.

• Visibility into asset condition, from an asset lifecycle perspective.• Consolidates Asset data, historical and real-time, including data from

external data systems, weather data, etc.• Advanced dashboard view enables proactive asset and maintenance

decisions.• Enables Immediate action and/or provides engineers with rich set of

sensor and asset data to determine proper course of action.

Eliminate downtime and reduce maintenance cost by optimizing your asset’s health.

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Empowering your Workforce with Field Service Management

Scheduler/Scheduler Plus• Forecast and schedule work• Incorporate weather data• Optimization of work via resource

leveling or capacity planning• Plan and schedule appointments

Planning of Work

MaximoAsset

ManagementServiceProvider

Assignment of WorkMapping of Work

Completion of Work

Scheduler/Scheduler Plus• Optimize resource assignment

based on geolocation, craft, skill,weather

• Monitor work and adjust based onreal-time field progress

Spatial/Anywhere/Plus• Optimization of work route on

an Esri/Google/Bing map alongwith turn-by turn directionsdisplayed on a mobile device

• Incorporate real-time traffic

Anywhere• Technician receives work

orders in the field• Provides real-time status

updates to dispatcher and theback-office

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Maximo Service Provider

Improve Billing and Service Level management for more effective service delivery.

• Provide more visibility to SLA Breaches and automation to billexternal labor or customer based on breached commitment.

• Provide customer with access to estimated bill for review andapproval through self-service app.

• Automation to streamline the project milestone billing process.• Usability improvements that simplify billing and maintaining

customer agreements

Suite of applications that manage customer agreements,service delivery, customer billing, and supplier contracts.Supports service as a business and meets the needs of clientswho manage assets and services for customers, as a business,or clients who manage assets and services within an enterpriseand bills internally for those services.

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Maximo Scheduler and Scheduler Plus

Ability to plan, schedule, dispatch and track all work.

• Embedded engine delivers objective based optimization models.• Scenario based work planning.• Graphical crew management capabilities.• Optimized spatial scheduling for reduced crew windshield time.• Ability to make customer appointments within a scheduled window.• Managing large projects with dependencies across work orders and

tasks.• Incorporate weather data into planning/scheduling and dispatching.

Allows planners and schedulers to view upcoming work graphically,compare the required resources against those available, and adjustaccordingly. Dispatchers can use maps to graphically monitor fieldtechnicians, work in progress, and status. Field technicians canreceive work and provide real time status updates to the dispatcher.

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Maximo Anywhere

Broadening the scope of asset information provided to

the mobile user to enable sound decision making.

• Seamless connected and disconnected support• Role and Task Based Applications ~ 15 Apps• Perform work, asset and inventory process• Works Across iOS, Android, Windows Tablet• Camera / Barcode support• QR Code / RFID support• Voice to Text / E-Signature / Real Signature• GPS Support• Offline and Online Mapping• Push Notification

Improving the efficiency of the work management with mobility.

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WorkManagement

Work Execution

Inspection

Approval

Service Request

Anywhere Apps

InventoryManagement

Physical Count

Issue & Returns

Transfer & Receiving

AssetManagement

Asset Data Manager

Asset Audit

Industry Solutions

Work Exec for Calibration

Incident Reporter (O&G,HSE)

Work Exec for ComplexAssets (ACM/ Aviation)

E Flight Log Book(Aviation/ACM)

Operator Rounds(Nuclear)

Maximo Based Anywhere Administration Application

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Enhancement Themes for Upcoming Anywhere Releases

Location Based Services andAdvanced Map Capabilities

Enhance map control - Google Modify work on a map Query work, assets, locations, labor

based on device position. Redlining and mark ups. Linear Asset Management

Application Enhancements

Crews & Crew Management Time Sheet Reporting Request Material Inspection Enhancements Updates to current applications

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only andmay not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any featuresor functionality described for our products remains at our sole discretion.

Industry Solution Applications

Clearance Field Tagging (Nuclear) Permit Request (O&G, HSE) Hazard Checklist (O&G, HSE) CU In Progress Enhancements

(Utilities)

Platform

Simplified Build and Deploy Data download modes OS Currency Accessibility

Configurability Performance Improvements Style and Usability Enhancements Serviceability

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Maximo Spatial Asset Management

• View assets on a map to analyze, interpret and visualize data tounderstand thoroughly the relationships, trend and patterns forbetter decision making.

• Reduce costs and increase efficiency by optimizing routes andmaintenance schedules based on location.

Layer complex data to drive better decision making.

Utilizing the latest ESRI ArcGIS technology, MaximoSpatial provides geospatial context for analyzing andunderstanding work and assets.

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Future Innovations

Wearablesfor SafetyInsights

DroneInspections

CognitiveAnalytics


Blockchain

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Questions?

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Blockchain – Maximo Asset RegistryUse Case Example

Participants are using theRegistry client to collaborate;or leveraging integrating it totheir existing systems.

Asset Registry Benefits

•Information is available and process is enforced for everyone with rights•Accessible, unchangeable ledger of past events•Best Practices created over years in Maximo can be leveraged by everyonewithout violating Lockheed protocols•Relevant information is brought into Maximo; everything else is stored inthe Registry

Current Scenario Asset Registry Scenario

Business Problem

•Very difficult to manage the complex relationships betweenmultiple vendors who supply and maintain the aircraft•Exacting requirements on who can do what as part of theprocess•Stringent requirements to obtain/prove compliance alongmultiple workstreams

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Asset Based Augmented Reality

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Increasing Safety, Efficiency and Productivity of Field Technician through AR + Maximo/MAHI + Watson

AR Vision for Maximo Extend Maximo Field Service capability with AR, IoT and Watson

Demonstrate Thought Leadership for Maximo

Partner with DAQRI - Leader in Industrial AR

• Focused on Innovation with a large Patent portfolio for Industrial AR

• Industrial Client Base - O&G, Utilities, CPG, Manufacturing, Government, Construction• DAQRI Smart Helmet

Ruggedized device with Safety Certifications for Industrial Use Thermal Imaging, Depth Sensor, Wide Angle Camera with Powerful Processor

Source: Introduction to Augmented Reality

Client Value Proposition Productivity Gains using Hands Free Maintenance

Reduced Errors and Response Times using Remote Expert Advice

Improved Safety and Compliance using Contextual Overlay of Information

Faster and Real Time Training based on Simulation

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Emerging Trends in Asset Inspection – Generating Unstructured Data

Architecture Process

Cognitive Asset Inspection Assistant using Watson and Maximo

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What information do we alwayshave on a Work Order? – The WorkOrder Short Description

Watson Analytics can identifyhidden problems with structureddata, Watson Conversationprovides the capability to usemachine learning techniques totrain to interpret unstructured datain a short description

We have integrated WatsonConversation with Maximo andtrained it on international standardISO14224 data to be able to identifyproblem codes from a WOdescription

We have built a trainingenvironment to allow the customerto train with their own data. Thesecan be bulk loaded or trainedincrementally by an Engineer

Watson Conversation provides aconfidence level with its resultsthis can be used in conjunctionwith its Bot capability to interactwith a user to clarify problemrecords

We have extended this work to beable to identify failure class andcomponent

Watson Failure Advisor – Machine Learning Solution with Maximo

Petroleum, petrochemical and naturalgas industries -- Collection and

exchange of reliability and maintenancedata for equipment

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Maximo Safety Insights - Overview screen

Overall safetyrelated KPIs

Overall safetyrelated KPIs

Weather data fordynamic risk

Weather data fordynamic risk

Worker safetystatus coming

from wearables

Worker safetystatus coming

from wearables

Process safetystatus by location

Process safetystatus by location

The goal of Maximo Safety Insights is to help customers manage risks associated with both process and occupationalhealth and safety. Insight on these risks may come through information held in Maximo safety related applications ordirectly from devices by supporting Internet of Things connectivity with the IBM Watson Cloud Platform.

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IBM currently complies with privacy laws around the world. IBM is also preparing to comply with the EuropeanUnion’s new General Data Protection Regulation (GDPR) which will go into effect in May 2018. IBM hasestablished a global project to prepare for GDPR, both for our internal processes and for our commercialofferings. IBM recognises that our customers will rely on IBM’s offerings and technical assistance to achieveGDPR compliance within their own organisations and IBM is well-positioned to meet this critical need.

As part of its GDPR project, IBM is enhancing its ongoing commitment to privacy by design. IBM is working toembed data protection principles even more deeply into its business processes, with the objective thattechnical and organisational security measures limit, by default, the amount and use of personal data to whatis specifically required. This work will also strengthen controls already in place to limit access to personaldata, including with respect to mobile applications that rely on sensible default settings to prevent personaldata from being inadvertently shared with others.

https://www.ibm.com/analytics/us/en/technology/general-data-protection-regulation/

IBM commits to GDPR Readiness

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Free Online Training at Watson IoT Academy

https://www.iot-academy.info

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Site Description Short URL

Wiki Detailed repository of technical information, including customization code examples http://ibm.co/YNOgjG

Blogs Short articles on new product features, hot topics and technical hints/tips

IBM Big Data and Analytics Hub

http://ibm.co/GGGyzu

http://www.ibmbigdatahub.com/

User Forum Ask, review and respond to questions on best practices, configuration andfunctionality features

http://ibm.co/Lq0sRf

Open Development Collaboration location for IBM Development and clients http://ibm.co/16dzK7m

Maximo Asset ManagementGroup

Dynamic Network of over 800 Maximo clients, Business Partners and IBMers http://ibm.co/xN55sO

Twitter IBM Watson IoT

IBM IoT Support

IBM Asset and Facilities Management hashtags

https://twitter.com/IBMIoT

https://twitter.com/IBMIoTSupport

#Maximo #IBMeam #TRIRIGA #IBMIoT

Linkedin IBM Asset and Facilities Management

IBM Watson IoT

https://ibm.biz/BdHTy8

https://ibm.biz/BdHTyb

Maximo Social Media Information

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Maximo 7.6 Resources

• Maximo Info Center• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/welcome.html

• Maximo 7.6 What’s New• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/overview/c_ctr_wn_mam_7.6.html

• System Requirements• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maxi

mo%20Asset%20Management%20system%20requirements

• Upgrade Resources• https://www.ibm.com/support/docview.wss?uid=swg21266217

• Upgrade Frequently Asked Questions• https://www.ibm.com/support/docview.wss?uid=swg21368150

• Upgrade Requirements/Compatibility Matrix• https://www.ibm.com/support/docview.wss?uid=swg21440174

• ibm.biz/MaximoSupportPlatformMatrix

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•Maximo Scheduler Plus• http://www-01.ibm.com/support/docview.wss?uid=swg24042791

•Maximo Asset Health Insights• http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS216-

282• Skytap Partner demo site

• https://cloud.skytap.com/templates/862993

•Maximo 7.6.0.8 Feature Pack• http://www-01.ibm.com/support/docview.wss?uid=swg24043699

•Maximo Federated MBOs• http://www-01.ibm.com/support/docview.wss?uid=swg21902325

Maximo 7.6 Overview• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Home

Maximo 7.6 Resources

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Technical Improvements to Maximo

Configuration Integration Integrating to IBM services Security

Addition of new Formula engineinside Maximo that lets usersdefine excel like formulaexpressions and bind those toMbo attributes for quick Mbocustomization.The library of out of the boxformula functions can easily beextended by customers usingscripted functions.

Support for seamless integration of MaximoMbo's with external REST/JSON apis withthe new Federated Mbo's concept.Any external REST/JSON api can beencapsulated into a Federated Mbo withmere configuration.These new Federated Mbo’s can then beused as part of any other Maximo artifacts -Workflow, Integration, REST apis,Conditions, Maximo UI etc.

Support for Integration to IoTPlatform (leveraged in Asset HealthInsights).

Enhancement to MaximoIntegration Security whereMaximo Object Structures canbe secured using Maximosecurity artifacts likesigoptions and permissionsand data restrictions.

Expanded scripting capabilitywith addition of new scriptedcustomization points forIntegration, Mbo's as well asREST apis.

Introduced JSON mapping frameworkwhich can be leveraged to map anyexternal JSON data to Maximo Mbo’s andMaximo Mbo’s to external json formatusing configuration.Supported asynchronous JSONprocessing/Message tracking through JMSQueues.

Support for Weather apis fromIBM's TWC platform.These Weather apis can beconsumed inside Maximo businessrules and UI.Provide out of the box formulafunctions for Weather relatedcalculations using formulas.

Ongoing Feature Pack enhancements to improve configurationoptions and access to latest technologies.

Documents

IBM Maximo Overview