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H y u n d a i I s T h e r e F o r A l l Y o u r S e r v i c e N e e d s Hyundai Service & Genuine Parts are only available at authorized Hyundai Dealers. Our service technicians know your vehicle better than anyone else and use Hyundai providing reassurance that your vehicle will be cared for in the right way. No matter what your Hyundai may need, you can trust us to take care of it at a competitive price. G e n u i n e S e r v i c e P r o f e s s i o n a l s Hyundai Service Technicians are trained technician. They use the latest diagnostic and service equipment and have immediate access to update technical and repair information provided by Hyundai. This allows for quicker diagnosis and repairs for any problems your vehicle may have. G e n u i n e P a r t s A d v a n t a g e Hyundai Genuine Parts are original equipment on all new Hyundai vehicles. That be available for your vehicle but do they provide you with the same reliability? Why your Hyundai. G e n u i n e Hyundai T r a i n i n g Our service technicians complete extensive training yearly to ensure they are up-to- date on how to care for your Hyundai. Hyundai trains and tests its service technicians using the latest tools and techniques to ensure they know how to properly diagnose and repair Hyundai vehicles. T i m e F o r S e r v i c e No one knows your Hyundai vehicle better than the factory-trained Hyundai Service Technicians at an authorized Hyundai Dealer. They know how to maintain your vehicle and keep it in top running condition. Our trained service consultants will explain any suggested work that needs to be done. R e g u l a r M a i n t e n a n c e By maintaining your vehicle at the recommended mileage service intervals, you can be assured that your Hyundai will give you many reliable miles down the road. It is maintenance than to delay maintenance, possibly leading to serious or costly major repairs. If you have questions about regular maintenance just ask a Hyundai Service Consultant or refer to the Vehicle Owner’s Manual for what is recommended for your model. T h e H y u n d a i D i f f e r e n c e What makes an authorized Hyundai Dealer so special? It is the service and people service departments treat their customers as they themselves would want to be treated…they follow the golden rule. Hyundai Service & Genuine Parts

Hyundai Service & Genuine Parts

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Page 1: Hyundai Service & Genuine Parts

Hyundai Is There For All Your Service NeedsHyundai Service & Genuine Parts are only available at authorized Hyundai Dealers.Our service technicians know your vehicle better than anyone else and use Hyundai

providing reassurance that your vehicle will be cared for in the right way. No matterwhat your Hyundai may need, you can trust us to take care of it at a competitive price.

Genuine Service ProfessionalsHyundai Service Technicians are trained technician. They use the latest diagnostic and service equipment and have immediate access to update technical and repairinformation provided by Hyundai. This allows for quicker diagnosis and repairs forany problems your vehicle may have.

Genuine Parts AdvantageHyundai Genuine Parts are original equipment on all new Hyundai vehicles. That

be available for your vehicle but do they provide you with the same reliability? Why

your Hyundai.

Genuine Hyundai TrainingOur service technicians complete extensive training yearly to ensure they are up-to-date on how to care for your Hyundai. Hyundai trains and tests its service techniciansusing the latest tools and techniques to ensure they know how to properly diagnoseand repair Hyundai vehicles.

Time For ServiceNo one knows your Hyundai vehicle better than the factory-trained Hyundai ServiceTechnicians at an authorized Hyundai Dealer. They know how to maintain your vehicleand keep it in top running condition. Our trained service consultants will explain anysuggested work that needs to be done.

Regular MaintenanceBy maintaining your vehicle at the recommended mileage service intervals, you canbe assured that your Hyundai will give you many reliable miles down the road. It is

maintenance than to delay maintenance, possibly leading to serious or costly majorrepairs. If you have questions about regular maintenance just ask a Hyundai ServiceConsultant or refer to the Vehicle Owner’s Manual for what is recommended for yourmodel.

The Hyundai DifferenceWhat makes an authorized Hyundai Dealer so special? It is the service and people

service departments treat their customers as they themselves would want to betreated…they follow the golden rule.

Hyundai Service& Genuine Parts

Page 2: Hyundai Service & Genuine Parts
Page 3: Hyundai Service & Genuine Parts

Automatic Transmission Fluid

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Probability of increased transmission wear

Increased sludge and varnish buildup may cause sticking of valve body components

Probability of overheating of transmission due to the lack of transmission fluid, if there is a leak

overheating and transaxle damage

Used

Inspection/Replacement interval:

replacement intervals.

If I take care of it?Increased life of the transmission components

Less sludge and varnish buildup

Fluids 2.1

NewTechnology Fact:

Some Hyundai automatic transmissions are lifetimesealed, therefore no maintenance is required.

Page 4: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Can absorb moisture, decreasing its ability to work properly

Probability of rust and corrosion in the Brake System

Brake pedal will feel spongy and braking power is reduced

Decreased driver safety due to decreased effectiveness power of the Brake System

Used

Inspection interval:Fluid level should be checked at every scheduled maintenance

If I take care of it?Proper brake pedal feel is restored

Increased resistance to rust and corrosion

Increased pedal feel when applying the brakes

Increased driver safety due to properly functioning Brake System

Fluids 2.2

New

Brake Fluid

Page 5: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Probability of increased corrosion of components associated with the Cooling System due to old or contaminated Coolant

If neglected, it can clog the Coolant passageways

Can obstruct flow of Coolant to the radiator leadingto damage of vital components

Used

Inspection/Replacement interval:Check Coolant level at every scheduled maintenance interval.

If I take care of it?Increased life of the Cooling System

Helps promote adequate engine heat transfer

New Coolant reduces internal Cooling System corrosion

Fluids 2.3

NewFast Fact:If the Coolant is not bled properly, air may stay trapped in the

system and cause erratic temperature, or in extreme cases,

Engine or Cooling System damage.

Source: carcare.org

Coolant

Page 6: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUID E

If I ignore it?Oil and oil additives break down over time.

can no longer properly protect your engine.

May cause a buildup of sludge in engine

Decreased fuel economy

Premature engine wear

Possible engine overheating

Lack of proper maintenance, including regular oil

warranty.

Used

Inspection/Replacement interval:The Engine Oil level and condition should be checked by owner at leastonce per month in normal use. Check more often if you are on a trip ordriving in severe conditions.

Fluids 2.4

Engine Oil & Filter

If I take care of it?Keeps engine clean on the inside

Filters out harmful contaminants

Improved engine performance & fuel economy

Less sludge buildup

Increased life of the engine and its internalcomponents

Helps maintain powertrain warranty New

Note:Dirty or substandard oil can reduce fuel economy by one mile pergallon.

Source: carcare.org

Fast Fact:Engine Oil cleans and cools critical parts of the engine. The oil’sadditives also help to suspend dirt, where it can be drained at thenext oil change.

Source: carcare.org

Page 7: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Probability of increased transmission wear due to

Increased sludge and varnish buildup, causingadditional wear on transmission components

More likely to grind gears while shifting

Increased likelihood of popping out of gear

Probability of growling or whining noiseUsed

Inspection interval:

replacement intervals.

If I take care of it?Increased life of the transmission components

Less sludge and varnish buildup

A decrease in gear noise

Less likely to pop out of gear

Fluids 2.5

New

Manual Transmission

Fluid

Page 8: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Overexerted power steering pump

Decreased life of components in the Steering System

Poor performance of hydraulic hose rubbercomponents in the system

Increased possibility of oxidation and corrosion in the Steering System

Excessive noise

New

Inspection interval:The Power Steering Fluid level should be checked at every scheduled maintenance interval.

If I take care of it?Power Steering Fluid provides adequate lubrication to the steering components

Good performance of hydraulic hose rubber components in the system

Helps reduce oxidation and corrosion of key steering components

Decreased Steering System noise

Fluids 2.6

Used

Power Steering Fluid

Page 9: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Probability of the transaxle to be compromised by contaminants absorbed by older Transfer Case Oil

Risk of damage to transfer case gears fromolder Transfer Case Oil may increase

Seals may leak

Bearing may fail.

Used

Inspection interval:Refer to the Vehicle Owner’s Manual for specific inspection andreplacement intervals.

If I take care of it?Protects and cools transfer gears

Increased ease of operation of gears and bearings

Increased life of transfer case components

Higher overall reliability of Drive Train System

* For four wheel drive vehicle only.

Fluids 2.7

New

Transfer Case Oil*

Page 10: Hyundai Service & Genuine Parts
Page 11: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

• Premature wear of internal components such as clutch plates and bands

• Scoring and sticking of hydraulic control valves

• Sludge and varnish buildup

• Failures caused by inadequate or improper maintenance are not covered by warranty

• Possibility of slipping and hesitation when changing gears

New

Inspection/Replacement Interval:Refer to the Vehicle Owner’s Manual for specific inspection and replacement intervals.

If I take care of it?

• Prevents harmful contaminants fromentering the Hydraulic System

• Traps metal chips and shavings

• Prevents sludge and varnish buildup

• Prolonged transaxle life

BELTS, FILTERS, HOSES, WIPERS 3.1

Used

Fast Fact:The Automatic Transaxle Filter prevents harmful contaminants

from entering the Hydraulic System, where they could increase

wear and cause scoring and sticking of the hydraulic control valves.

Source: carcare.org

Automatic Transaxle

Filter

Technology Fact:Many of our newer vehicle’s transaxles and transmissions now have

lifetime transmission filters that are non-serviceable.

Page 12: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

Replacement interval:Drive Belts and the tensioner should be inspected for evidence of cuts,cracks, excessive wear, oil saturation and proper tension at every regularscheduled maintenance interval.

BELTS, FILTERS, HOSES, WIPERS 3.2

Used

Belt(s): Drive, Accessory, P/S

If I ignore it?Cracking, fraying and brittleness may decrease belt reliability

The belt may eventually break

A vehicle breakdown is more likely to occur, resulting in a tow

Poor essential vehicle functions

Improper belt tension is possiblecausing screeching belt sounds

ElectricalBattery drainage, resulting in the car not starting

Loss of power to the Electrical System may cause the vehicle to stall

CoolingOverheating due to no driving power to thewater pump (on some vehicles, not all)

Steering

U

Difficulty in turning the steering wheel

nwanted screeching and squealing noise

Technology Fact:

Over the years, the types of belts found on a vehicle have changed. Once there were separate “v-belts” for different accessories, today the trend is toward a single serpentine Drive Belt for all.

Page 13: Hyundai Service & Genuine Parts

BELTS, FILTERS, HOSES, WIPERS 3.3

Belt(s): Drive, Accessory, P/S

If I take care of it?

Vehicle reliability and driveability are restored

Increased reliability and driver safety

Reduced risk of emergency andunexpected breakdowns

Avoid emergency repairs

ElectricalElectrical features and accessories working at theiroptimum level

CoolingAn engine that starts or “turns over” easily

Cool-running engine in conjunction with other optimally working parts of the engine’s Cooling System enhance engine life

SteeringSmooth and responsive steering

Easier maneuverability and parking

SERVICE ADVISOR CONSULTING GUID E

Fast Fact:Signs showing that a Drive Belt needs to be replaced are:chattering/slapping/squealing noises, cracks in the ribbed area, grooves, frays,or splits on the backside of the belt, and shiny sidewalls (glazing).

Source: carcare.org

New

Page 14: Hyundai Service & Genuine Parts

If I take care of it?Traps pollen, bacteria, dust and exhaust gases

Clean air enters the passenger compartment

Increased performance and life of the Air Conditioning System

BELTS, FILTERS, HOSES, WIPERS 3.4

Used

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

Poor air quality of air entering the passenger compartment

Increased amount of airborne pollutants, allergens, and pollen in the passenger compartment

Unpleasant smell results

Accumulation of moisture in the components thatmay cause corrosion within the System

Premature malfunction of the air conditioningcomponents

New

Replacement interval:

frequency.

Cabin Air Filter

Page 15: Hyundai Service & Genuine Parts

If I take care of it?Improved driveability

Less likelihood of oil leaks

Airtight engine sealing, resulting in smoother overall engine performance

BELTS, FILTERS, HOSES, WIPERS 3.5

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Oil leaks may occur.

Poor engine performance as a result of backflowpressure into the Crank Case Ventilation Hose

Engine hesitation and or surging

New

Inspection interval:The Crank Case Ventilation Hose should be checked at scheduled maintenance interval.

Crank Case Ventilation Hose

Page 16: Hyundai Service & Genuine Parts

If I take care of it?Increased fuel economy and performance

Traps harmful dirt particles

Prevents contaminants from entering intoengine

BELTS, FILTERS, HOSES, WIPERS 3.6

Used

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Lower fuel economy

Hesitation during acceleration

Possible premature damage to engine cylinders,pistons and rings

Engine runs richer in mixture

Restricted air entering the engine

“Check Engine” light may come on (if equipped)

Could fail in “Emissions Test”

New

Inspection/Replacement Interval:The Engine Air Filter should be inspected at scheduledmaintenance interval.

Staggering Stat:Replacing a clogged Engine Air Filter may improve your car’s gasmileage by as much as 10%. Your car’s Engine Air Filter keepsimpurities from damaging the inside of your engine. Not only will replacing a dirty Engine Air Filter save fuel, it will also protect your engine.

Source: fueleconomy.gov

Engine Air Filter

Page 17: Hyundai Service & Genuine Parts

If I take care of it?Increased fuel economy

Prevents engine stalling

Improved engine performance

Ease in starting engine

May eliminate an expensive emergency repair

BELTS, FILTERS, HOSES, WIPERS 3.7

Used

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Decreased fuel economy

Decreased engine performance

The Fuel Filter may clog, causing a rough idle,stalling and/or difficulty in starting

May decrease lifespan of the fuel pump

“Hard starting”

“Check Engine” light may come on (if equipped)

New

Replacement interval:

Fast Fact:Fuel Filters trap harmful contaminants that mayclog the fuel injectors and restrict fuel flow.

Source: carcare.org

Staggering Stat:By keeping a clean Fuel Filter and combining other good drivinghabits, fuel economy can improve up to 37%.

Source: edmunds.com

Fuel Filter

Page 18: Hyundai Service & Genuine Parts

If I take care of it?Maintain Emissions Warranty

Proper operation of Fuel Vapor Recovery System

Proper engine performance

BELTS, FILTERS, HOSES, WIPERS 3.8

Gas Tank Air Filter

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Decreased engine performance

Excessive blockage of air vent will inhibit proper operation of the filter

“Check Engine” light may come on (if equipped)

Repair may not be covered by Emissions Warranty

New

Inspection/Replacement interval:

Page 19: Hyundai Service & Genuine Parts

If I take care of it?Smooth and responsive steering

Noise reduction

Increased driver safety

BELTS, FILTERS, HOSES, WIPERS 3.9

Power Steering Hose

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Erratic steering response

Unwanted mechanical whining noise

Smoke and oil burning smell

Decreased driver safety

Leaks and oil stains under car when parked

Hose may eventually fail

Emergency repairs may be necessary

Inspection interval:Power Steering Hoses should be checked at every scheduledmaintenance interval.

Fast Fact:Power Steering Hoses should be replaced if there are any signs of

or abrasions.

Source: carcare.org

New

Used

Page 20: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUID E

BELTS, FILTERS, HOSES, WIPERS 3.10

Radiator Hose

If I ignore it?Old hoses become spongy, hard, cracked, brittle,and rot or bulge

Coolant leaks results in stains under the vehicle when parked

Coolant leakages may cause vehicle to overheat and breakdown

Oxidation and corrosion of the Radiator Hose

Radiator Hose may swell (bubble) or

Engine damage can occur leading to an expensiveemergency repair

Heater is less likely to produce warm air

Inspection interval:Radiator Hoses should be inspected at every scheduled maintenanceinterval.

Service Tip:Replace both Radiator Hoses and coolant at the same time.

Used

If I take care of it?Vehicle runs within desired temperature range

Increased vehicle reliability

Fast Fact:Research shows hoses begin to break down from the inside out.This process, called Electrochemical Degradation (ECD), generates fine cracks in the wall of the hose tube, which, as coolant seeps through can cause a pinhole leak or burst hose.

Source: carcare.org

New

Page 21: Hyundai Service & Genuine Parts

If I take care of it?Increased engine reliability and driveability

Less noise from engine compartment

Better engine performance

BELTS, FILTERS, HOSES, WIPERS 3.11

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Hissing noises in engine compartment

Compromised reliability and driver safety

Excessive fuel consumption

Vacuum Hoses may become hard and brittle overtime causing vacuum leaks to occur

Vacuum leaks may cause rough idle, decreased engine performance and decreased power brake assistance

Could flunk an “Emissions Test”

Inspection interval:Vacuum Hoses should be inspected at scheduled maintenance interval.

New

Used

Vacuum Hose

Page 22: Hyundai Service & Genuine Parts

If I take care of it?Increased visibility

Increased driver safety

Increased wiper effectiveness

Better able to handle changes in weather

BELTS, FILTERS, HOSES, WIPERS 3.12

Windshield Wipers

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Reduced effectiveness of wipers

Excessive wear of blades

Decreased visibility and driver safety

Potential damage to wiper motor

Inspection interval:Windshield Wipers should be inspected every 6 months (more frequently in climates with extremes temperature). It is a good idea to clean the rubber part of the wiper after every vehicle wash to ensure the blades are in good condition.

New

Used

Page 23: Hyundai Service & Genuine Parts

BELTS, FILTERS, HOSES, WIPERS 3.13

Windshield Wipers

SERVICE ADVISOR CONSULTING GUIDE

Are your Windshield Wipers experiencing these

problems?

Chatter : Hardened rubber caused by exposure to sunlight and

extreme temperature.

Streaking : Rubber may be hard or cracked. Caused by road tar,

tree sap or some other substance sticking to rubber surface.

Worn Rubber : Rounded or ragged wiper blade edges.

Usually from winter conditions or from long wiper service without

changing the rubber.

Torn/Split : Rubber has pulled away from the assembly,

may slip or slap against the glass.

Bent/Damaged : Bent superstructure, blade, assembly arm or

refi ll. Can be caused by automatic car washes, ice scrapers or

vehicle vandalism. Make sure metal does not scratch against

windshield glass.

Page 24: Hyundai Service & Genuine Parts
Page 25: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Improper handling characteristics due to friction

Wheel alignment may go out of spec.

Uneven tire wear

Poor sharpness in steering may result inwandering or drifting steering behavior

Safety hazard because of improper handling of vehicle

New

Inspection interval:Ball Joints should be inspected at every scheduled maintenanceinterval.

If I take care of it?Proper vehicle handling ability restored

Easier and more accurate steering

Uniform tread wear

Improved vehicle control

BRAKES, STEERING & SUSPENSION SYSTEMS 4.1

Used

Fast Fact:The most common vehicle symptoms associated with worn Ball

Joints are wandering, uneven tire wear, and erratic steering.

Source: carcare.org

Ball Joint(s)

Page 26: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

Caliber piston freeze

Uneven pad wear

Poor braking performance

Decreased functionality of Brake Caliper due tohardening of piston seals and dust boots

Accelerated seal wear, piston corrosion and sticking of brakes

Poor driver safety

Inspection interval:Brake Calipers should be inspected at every scheduled maintenance interval.

If I take care of it?

• Increased driver safety due to optimallyworking Braking System

• Improved safety and reliability of Brake System

• Maximizes Brake System life

BRAKES, STEERING & SUSPENSION SYSTEMS 4.2

Brake Calipers

New

Used

Page 27: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Unsafe braking may result

May lead to rust and corrosionin Brake System

Leaks in the Brake Line

Low brake fluid level

Brake pedal loses its firmness

Decreased driver safety

Inspection interval:Brake Lines, Hoses & Connections should be inspected for wear at every scheduled maintenance interval.

If I take care of it?Proper brake pedal feel is restored

Brake System fluid pressure is restored

Improved driver safety

BRAKES, STEERING & SUSPENSION SYSTEMS 4.3

Brake Lines, Hoses & Connections

New

Used

Page 28: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Excessive wear

Drum/Disc will require resurfacing

Drum/Disc damage

Increased brake noise such as squealing and grinding during braking

Poor Braking

Inspection interval:Brake Pads should be inspected for premature wear at every scheduled maintenance interval.

If I take care of it?Improved braking ability and reliability

Minimized brake noises

Helps to maximize brake disc/drum life

BRAKES, STEERING & SUSPENSION SYSTEMS 4.4

Brake Pads

New

Used

Page 29: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Vibration or juddering may occur whenbrakes are applied

Brake discs or drums will require resurfacingor replacement

If disc or drum is below the minimumthickness it needs to be replaced

Warped disc develops hard spots that result inuneven wear and an increase in brake pedal pulsations and stopping distance

Poor driver safety

Inspection interval:Brake Rotors & Drums should be inspected for premature wear andminimum thickness at every scheduled maintenance interval.

If I take care of it?Vibration or shaking while braking is reduced to minimal levels if rotors are in good workingcondition

In most cases rotors will not need resurfacing or replacing if attended to quickly, increasing Brake System life

Increased driver safety through optimal brakeperformance

BRAKES, STEERING & SUSPENSION SYSTEMS 4.5

Brake Discs & Drums

New

Used

Page 30: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Increase in vibration and judderingduring acceleration

Clicking and squeaking noise at low speeds

Decreased C.V. joint life due to cracked C.V. Boot

Inspection interval:C.V. Drive Shaft & Boots should be inspected for wear at every scheduled maintenance interval.

If I take care of it?

• Reduced driveline noises or sounds

• Increased C.V. joint life due to replacement of C.V. Boot

BRAKES, STEERING & SUSPENSION SYSTEMS 4.6

C.V. Drive Shaft & Boots

New

Used

Page 31: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Whining, grinding or moaning soundin the engine compartment

Erratic power steering assist

Decreased vehicle steering control

Fluid spots while vehicle is parked

Smoke and/or oil burning fluid smell

New

Inspection interval:The Power Steering Pump should be inspected at every scheduledmaintenance interval.

If I take care of it?Easier and more accurate steering

Reduction in component noise while steering

Smooth power steering assist

Increased vehicle steering control

Fluid leak is fixed

BRAKES, STEERING & SUSPENSION SYSTEMS 4.7

Used

Fast Fact:Signs that indicate a problem with the Power Steering Pump are: a twice as high steering effort is needed to turn the steering wheel,erratic power steering assist, a loud whining sound from the pump,frequent ‘topping off’ of the fluid reservoir and a squealingpump drive belt.

Source: carcare.org

Power Steering Pump

Page 32: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Chances of poor fuel economydue to poor ride quality

Increase in wear or breakage of critical steering andsuspension components due to rebound or bounceof wheel and tire

Uneven and accelerated tire wear

Unresponsive steering input

Uncharacteristic road behavior such as swaying,pitching and increased leaning in turns

Ride is harsh, bumpy or shaky

Suspension noise

Loss of vehicle control, or “bottoming out” anddamaging critical suspension, drivetrain andexhaust components, or a tire blows out

Emergency repairs may be required

Poor driver safety due to poor handling

Inspection Interval:Shocks & Struts should be inspected at every scheduled maintenance interval.

BRAKES, STEERING & SUSPENSION SYSTEMS 4.8

Shock & Strut

New Shock

Page 33: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

Inspection Interval:Shocks & Struts should be inspected at every scheduled maintenance interval.

If I take care of it?May result in an increase in fuel economy

Ensures even, controlled wear ofSuspension System component

Prolonged tire life

Smoother ride

Restored vehicle handling and safety

BRAKES, STEERING & SUSPENSION SYSTEMS 4.8

Fast Fact:Bouncing, rocking back-and-forth, or nose-diving

while braking, indicate the Shocks may have worn out.

Source: carcare.org

Shock & Strut

New Strut New Shock

Page 34: Hyundai Service & Genuine Parts
Page 35: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Premature wear of tires, struts and shocks

Tire noise

Irregular tire tread wear and shorter tire life

Poor ride characteristics

Premature wear of suspension components

Vibration

Inspection interval:Tires should be inspected for premature wear at every scheduled maintenance interval.

If I take care of it?Increased life of tires

Better ride and road feel

Reduced wear of suspensioncomponent

Increased driver safety

TIRES 5.1

Fast Fact:Proper Tire Balance ensures that the wheels, while spinning, do not

have a heavy spot that can cause vibration and premature wear of

tires, struts, shocks and other steering and suspension components.

Source: carcare.org

Tire Balance

• • • ••• • • ••

Page 36: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

Uneven tire tread wear increases the likelihood of

Poor economy due to improperly inflated tires

tires needing to be replaced sooner

May cause damage to wheel assembly if tire fails

Inspection interval:Owners should be encouraged to check their vehicle’s tire pressure once a month when tires are cold (not driven within three hours).

Under inflated tires may lead to tire failure

If I take care of it?Improved fuel economy

Improved life of tires and tread

Better ride characteristics

Increased driver safety

TIRES 5.2

Fast Fact:Checking tire inflation at least once a month when tires are cold is one of the best investments you can make to get the maximum life out of your tires.

Source: carcare.org

Tire Inflation Pressure

22 PSI (Low)

32 PSI

Tire Information Label located on the driver’s side

door pillar provides infl ation pressure information.

Page 37: Hyundai Service & Genuine Parts

Tire Rotation

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Uneven tire tread wear

More tyre road noise due to premature tire wear

Poor driver safety

Unevenly worn tires

Premature tire wear means owner will need topurchase new tires earlier than expected

New

Inspection/Rotation interval:Tires should be inspected at every scheduled maintenance interval.

If I take care of it?Helps to reduce uneven tire wear

Assists in eliminating road noise due to unbalancedtread wear

More responsive handling since tire tread and wearis more equalized

Increased driver safety due to even tread wear forstopping and handling purposes

TIRES 5.3

Check the Vehicle Owner’s Manual for proper rotation pattern.

Fast Fact:

If you replace tires in sets of four, you can maintainthe original handling balance.

Source: carcare.org

Page 38: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Increased risk of hydroplaning

Reduced traction control especially in wet, slushy and snowy conditions

Potential loss of vehicle control due to lack of tread

Braking distance increases with worn out tires

Tires will worn out beyond a limit

Inspection interval:Tires should be inspected for premature wear at every scheduled maintenance interval.

If I take care of it?Overall increase in driver safety bothin dry and wet driving condition

Improved traction control

TIRES 5.4

Fast Fact:As tires wear, resistance to hydroplaning at highway speeds isgreatly reduced, while traction in snow is virtually eliminated.

Source: tirerack.com

Tire Tread Depth/Traction

Used New

Page 39: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

• Proper vehicle handling performance

• Increased driver safety

• Helps reduce the risk of a fl at

Note: After a tire change, the TPMS Indicator Lightmay stay on for 20 minutes until the system resets.

Inspection Interval:The Tire Pressure Monitoring System should only be checked by anauthorized Hyundai Dealer if the TPMS Indicator Light is illuminated.

If I take care of it?

• Warning light comes on and stays on

• May not monitor tire pressure correctly

• Decreased driver safety, if not checked

• Decreased fuel effi ciency

• Loss of traction or poor handling

TIRES 5.5

(TPMS) Tire Pressure

Monitoring System

Used

TPMS IndicatorLight

New

Page 40: Hyundai Service & Genuine Parts

If I take care of it?A probable increase in fuel economy from less resistant wheel/tire assemblies

More likely car will travel in straight line

Reduced tire wear, both on the inner and outer side of the tire

Increased high-speed stability

TIRES 5.6

Negative Camber

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy due toincreased roll resistance

Car may roll to pull to one side

Chances of tire wear and more frequenttire replacement

Poor speed

Positive Camber

Inspection/Adjustment interval:Tires should be inspected for premature wear at every scheduledmaintenance interval. A Wheel Alignment check is recommended if the tires are worn/wearing unevenly.

Wheel Alignment:

Camber

Page 41: Hyundai Service & Genuine Parts

If I take care of it?A probable increase in fuel economy from properly aligned wheel/tire assembly

No pulling or wandering sensations in the front and rear wheels

Optimum tire wear when wheels and tires are properly aligned

Greater high-speed stability

Easier steering

TIRES 5.7

Wheel Alignment:Caster

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy due to increased rollingresistance from misaligned wheel/tireassembly

Wandering and/or pull from eitherthe front or rear wheels

Increased tire wear from misaligned wheel/tire assembly

Decreased high-speed stability

Potentially more resistant steering

Inspection/Adjustment interval:Tires should be inspected for premature wear at scheduled maintenanceinterval. A Wheel Alignment check is recommended if the tires areworn/wearing unevenly.

Due to Incorrect Wheel Alignment

Due to Correct Wheel Alignment

Page 42: Hyundai Service & Genuine Parts

If I take care of it?A probable increase in fuel economy from optimally aligned wheel/tire assembly

Potential for a more accurate andstraight track of the car

Optimum tire wear when wheels and tires are properly aligned, increasing the longevity of the tires

Greater high-speed stability

Easier steering

TIRES 5.8

Wheel Alignment: Toe In/Out

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy due to increased rollresistance

Increased potential for improper track of car

Premature tire wear and more frequenttire replacement

Poor high-speed stability

Hard steering

Inspection/Adjustment interval:Tires should be inspected for premature wear at scheduled maintenanceinterval. A Wheel Alignment check is recommended if the tires areworn/wearing unevenly.

Due to Incorrect Wheel Alignment

Due to Correct Wheel Alignment

Page 43: Hyundai Service & Genuine Parts
Page 44: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Electrical System may fail to operate

Electrical warning light may come on

Grumbling or squealing noises

Complete battery discharge

Main charge electrical connector (B+ wire) could overheat and fail

Damage to electrical wires may increase electricalresistance due to overheating

Blown main fuse, results in disconnection of electrical power

Emergency repairs, service calls and tows

New

Inspection interval:The Charging System should be checked if the Charging System warning light illuminates.

If I take care of it?Stable Electrical System and components

Reduction in noise

Vehicle reliability restored

ELECTRICAL SYSTEMS 6.1

Used

Fast Fact:Relying on the Alternator to charge a heavily discharged battery can

overload the Alternator and cause damage.

Source: carcare.org

Alternator

Page 45: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Corrosion of cable and/or Battery, may result in apoor electrical connection and a “no start” condition

Driving only short distances never allows the Battery to fully charge and sulphation occurs

Low Battery voltage or charge

Reduced Battery life

Premature wear on the alternator andstarter (higher electrical resistance)

Undercharging or a loose accessory belt may shorten life of Battery

Emergency tows, service calls and repairs.

New

Inspection interval:The Battery & Connections should be inspected at every scheduled maintenance interval.

If I take care of it?Dependable starting

Alternator may provide charge to the Battery

Accessories may operate at their optimal level

Increased Electrical System life

ELECTRICAL SYSTEMS 6.2

Used

Fast Fact:The Battery stores electrical energy and the starter converts thatenergy into mechanical force to turn the engine for starting. Thealternator produces electric current to replace what the starterused during start-up and to support electrical loads when theengine is running.

Source: carcare.og

Battery & Connections

Page 46: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

• Fuse components may not work

• Electrical components may not work on the

affected blown Fuse circuit

• Critical features such as headlights, lamps,

taillights, as well as interior features, may not work

• Because of loss of some features,

the vehicle may be unsafe

• Loss of wire protection

• There may be a short somewhere that can cause

additional electrical issues

• Could be a serious safety issue if the

lights don’t work

If I take care of it?Increased driver safety

Electrical components on right fuse

circuit work again

Prevents wires from melting

ELECTRICAL SYSTEMS 6.3

Fuse

New

Used

Page 47: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor horn sound

Poor driver safety

Prone theft prevention if part of alarm system

Motor vehicle law violation

New

Inspection interval:The Horn should be checked at every scheduled maintenance interval.

If I take care of it?Increased driver safety and awareness

Safety against theft

ELECTRICAL SYSTEMS 6.4

Used

Horn

Page 48: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Faulty headlights or taillights may resultin a significant reduction of driver safety

Nighttime visibility may be poor

Vehicle gauge visibility is reduced

Possible motor vehicle law violation

New

Inspection interval:Lights & Lamps should be inspected at every scheduled maintenance interval.

If I take care of it?Increased driver safety and visibility during night time improved

Vehicle gauge visibility improved duringnighttime driving

ELECTRICAL SYSTEMS 6.5

Used

Lights & Lamps

Page 49: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?

• “Hard Start” or “no-start”

• Excessive current draw may damage Starter

• Emergency repairs

• Emergency service calls and tows

New

If I take care of it?

• Vehicle starts reliably

• Less likely to draw excessive current during thestarting sequence

ELECTRICAL SYSTEMS 6.6

Used

Fast Fact:Excessive current draw usually means a worn Starter and results in

“hard starting”. Corroded or loose cable connections to the Starter

may cause slow cranking, arcing at cable connections, and other

electrical problems.

Source: carcare.org

Starter

Page 50: Hyundai Service & Genuine Parts
Page 51: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Engine bucking or hesitation

Smoke from the tailpipe

“Check Engine” light may come on (if equipped)

Could fail in “Emissions Test”

Poor vehicle performance

Increased engine temperature

Poor mileage

New

Inspection interval:should be inspected at every scheduled maintenance interval.

If I take care of it?Increased Emissions System performance and longevity

Lower engine temperatures

Increased engine performance

Increased likelihood of passing an “Emissions Test”

Improved engine performance and lower engineoperating temperature due to an unobstructed,properly functioning converter

Life of exhaust and engine componentsmay increase

ENGINE & TRANSMISSION SYSTEMS 7.1

Used

Fast Fact:Signs of a faulty Catalytic Converter are flunking an “EmissionsTest”, poor performance, increased engine temperature, andbucking or hesitation.

Source: carcare.org

Catalytic Converter

Page 52: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?May result to oil and coolant leaks

Increased possibility of engine overheating andstalling due to oil and coolant leaks

Allows contaminants to enter the engine

Overheating may happen

Increased engine wear

Decreased engine performance

Smoky exhaust

New

Inspection Intervals:The Cylinder Head Gasket is maintenance free. Hyundai recommends thefollowing: change antifreeze according to the Vehicle Owner’s Manual,use high quality gasoline (too low of an octane grade may cause engineknock), and change oil regularly according to the Vehicle Owner’s Manual.

If I take care of it?No engine contamination

Improved engine reliability

Improved engine performance

ENGINE & TRANSMISSION SYSTEMS 7.2

Used

Cylinder Head Gasket

Page 53: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Exhaust fumes/carbon monoxide may enter into

passengers compartment

Potential increase in exhaust noise

Increase in exhaust odors from Exhaust System

Possible rattling noise when starting,

accelerating or braking

Could fail in “Emissions Test”

Inspection interval:The Exhaust System should be checked at every scheduled maintenance interval.

If I take care of it?

• Directs exhaust away from the interior of the car

• Decreased exhaust noise

• Less exhaust odor

• Increased likelihood of passing an “Emissions Test”

ENGINE & TRANSMISSION SYSTEMS 7.3

Exhaust Pipe & Muffler

New

Used

Page 54: Hyundai Service & Genuine Parts

Spark Plug

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy from faulty or malfunctioningSpark Plugs

Likelihood of reduced engine performance

Engine misfiring and improper idling may occur

Poor acceleration due to malfunctioning Spark Plugs

Increased emissions from improperly workingengine and potential damage to the catalyticconverter

Replacement interval:Refer to the Vehicle Owner’s Manual for specific replacement intervals.

If I take care of it?Improved fuel economy

Likelihood of optimal engine performance

Increased engine reliability

Optimal acceleration

Less pollutants

ENGINE & TRANSMISSION SYSTEMS 7.4

New

Used

Page 55: Hyundai Service & Genuine Parts

Spark Plug Wires

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy

Rough idling and poor acceleration

Arcing or weak spark may cause poor performance

Damage to the catalytic converter from

unburned fuel

Could fail in “Emissions Test”

“Check Engine” light may come on (if equipped)

New

Inspection interval:Spark Plug Wires should be inspected at scheduled maintenance interval.

If I take care of it?May result in an increase in fuel economy

Increased engine performance and acceleration response

Increased emissions equipment life

ENGINE & TRANSMISSION SYSTEMS 7.5

Used

Technology Fact:

Most newer models no longer use Spark PlugWires and instead use plug top coils which aremore reliable.

Page 56: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Cracking and/or weakening of belt may result.

The Timing Belt, if weakened, may jump

and cause costly engine damage due to piston to

valve contact

The belt may eventually break

Vehicle may not start or run

Probability of and costly engine damage due to

piston and valve contact

Replacement interval:Refer to the Vehicle Owner’s Manual for the specific replacement

ENGINE & TRANSMISSION SYSTEMS 7.6

Timing Belt

Technology Fact:Most newer vehicles have Timing Chains instead of Timing Belts.

Timing Chains are virtually maintenance-free.

If I take care of it?

• Reduced chance of an emergency,unexpected breakdown or engine failure

• Avoid a costly engine repair

• Maintains the proper crankshaft to camshaft synchronization (proper timing)

• Keeps the valve timing (operation) matched to the piston position

Service Tip:Replace the water pump and serpentine belt at the same time theTiming Belt is replaced if these parts are removed during thereplacement of a Timing Belt. The small additional cost isinexpensive insurance for your car’s good reliability.

New

Used

Page 57: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy

Poor engine performance

Rough idling

“Hard starting”

Stalling

Misfiring

Pinging and knocking noises

Clogs or restricts fuel

Buildup of fuel varnish

Engine runs lean

Emissions System problems

“Check Engine” light may come on when the

restriction of fuel becomes severe (if equipped)

New

If I take care of it?

• Improved fuel economy

• Restored engine performance

• Reduction in noise

• Smooth idling

• Emissions System performance restored

ENGINE & TRANSMISSION SYSTEMS 7.7

Used

Fast Fact:Fuel Injectors deliver fuel to the engine in exactly the right amount

for all engines’ operating conditions, providing better fuel economy,

performance and emissions.

Source: carcare.org

Fuel Injector

Page 58: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Poor fuel economy

Wear and aging of fuel lines

Lines bulge or restrict

Lines decay

Carbon buildup

Fuel leakage

Old rubber hoses become hard or soft,may even bulge, resulting in a leak

Old rubber hoses may dry, rot or collapse

Inspection interval:Fuel Lines, Hoses & Connections should be inspected at every regular scheduled maintenance interval.

If I take care of it?

• Improved fuel economy

• Enhanced Fuel System performance

• Increased driver safety

ENGINE & TRANSMISSION SYSTEMS 7.8

Technology Fact:With newer models that have Fuel Injector Systemsmost of these hoses are lifetime parts.

Fuel Lines, Hoses

& Connections

Used

New

Page 59: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Probability of poor fuel economy

Probability of power

Probability of excessive tappet noise

Probability of excessive ticking noises

Possibility of engine surging and stalling

Could fail in “Emissions Test”

Inspection Interval:Refer to the Vehicle Owner’s Manual for specific inspection intervals.

If I take care of it?Improved for increased fuel mileage

Optimum engine performance

No engine noise

Increased likelihood of passing an “Emissions Test”

ENGINE & TRANSMISSION SYSTEMS 7.9

Valve Clearance

Valve Clearance

Page 60: Hyundai Service & Genuine Parts
Page 61: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Possibility of reduced air conditioning efficiency

Risk to Air Conditioning System longevity due toimproper care of refrigerant

Risk of air conditioning compressor failure

Recharging

Inspection interval:The A/C System should be inspected at every regular scheduled maintenance interval.

If I take care of it?Increased reliability of air conditioning

No damage to Air Conditioning Systeminternal components

HEATING & AIR CONDITIONING SYSTEMS 8.1

Charging Port

Air Conditioning

Refrigerant

Page 62: Hyundai Service & Genuine Parts

If I ignore it?Chances of engine overheating

Risk of engine pinging and knockingduring acceleration

Engine may stall due to overheating

Decreased Engine Cooling System longevity due to

Risk of major engine failure

Poor fuel economy

Improper heating and cooling dueto Thermostat malfunction

Could fail in “Emissions Test”

New

If I take care of it?

Increased reliability of engine

Potential for optimal engine performance

Less risk to engine components

Long life for engine component

Increased fuel economy

Increased likelihood of passing an “Emissions Test”

HEATING & AIR CONDITIONING SYSTEMS 8.2

Used

SERVICE ADVISOR CONSULTING GUIDE

Thermostat

Page 63: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

If I ignore it?Chances of engine to overheat due to

malfunctioning Water Pump

Increased engine noise

Increased fluid consumption and fluid loss

Reduced life of Engine Cooling System

Risk of major engine failure

New

Inspection interval:The Water Pump should be inspected at scheduled maintenance interval.

If I take care of it?Increased reliability of engine

Potential for optimal engine performance

Cooling System performs as intended

More engine life

HEATING & AIR CONDITIONING SYSTEMS 8.3

Used

Technology Fact:Some Cooling System Water Pumps are driven by the timing belt,

while other systems are driven by an accessory drive belt.

Water Pump

Page 64: Hyundai Service & Genuine Parts
Page 65: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

9.1

Index

A3.2

8.1

6.1

3.1

2.1

B4.1

6.2

6.2

3.2

4.2

2.2

4.3

4.3

4.4

4.5

C4.6

4.6

3.3

5.6

5.7

7.1

2.3

3.5

1.2

7.2

D3.2

E3.5

2.4

2.4

7.3

F7.8

3.6

7.8

7.7

7.8

6.3

G7.4

3.7

1.1

H6.4

1.4

Page 66: Hyundai Service & Genuine Parts

SERVICE ADVISOR CONSULTING GUIDE

9.2

Index

I3.3

L6.5

6.5

M2.5

7.3

1.3

P3.2

2.6

3.8

4.7

R3.9

S4.8

4.8

7.4

7.5

6.6

4.8

T8.2

7.6

5.1

5.2

5.3

5.4

5.4

5.5

5.8

2.7

V3.10

7.9

W8.3

5.6

5.7

5.8

3.11

Page 67: Hyundai Service & Genuine Parts

A-3, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi - 110044 E-mail: [email protected] Website : www.hyundai.co.in Tel : (011) 41678800 Fax : (011) 41678811

Customer Care Service

Hyundai Motor India Limited

* For internal Circulation only.Publication No.: HSAGC-1Printing on February,2010