Click here to load reader

HRM Assignment

  • View
    435

  • Download
    6

Embed Size (px)

Text of HRM Assignment

Submitted By: Abhinav Narula PGDMB12/01

Ch 3: The Managers Role In Strategic Human Resource Management

Q1. Form strategic management group for your college. Develop an outline of the strategic plan of the college.Vision & Mission Statement: To impart high quality knowledge and relevant skill sets to develop future leaders of corporate world and improve image of college. Strategic Goals: 1) Development of outstanding student community 2) Emphasis on holistic development of the students 3) Development of student exchange program with foreign universities to get recognition outside India. As many professors hold degrees from foreign universities and help in research, this goal should get high priority. 4) Development of strong Alumni base. Being a new college and having smaller batch size the alumni base is not very large and will grow as years pass. 5) Development of industry interface for students to get better exposure of industry while studying and help in placements. 6)Development of research centres for students to work in while studying. Corporate Strategy- To increase visibility of college both among students and corporate world by proper advertising and taking regular feedback from corporate about placed students and new trends in market. Competitive Strategy-Maintain the quality of finance course for which IFMR is known at the same time try improving other fields as well so that college has competitive edge over others. This would help attract good students and better companies for placements. The 100% placement feature needs to be advertised more. Functional Strategy- Each course director should bring changes in the course according to industry needs so that students should get updated knowledge as per industry standards. Take help of corporate in designing of course content. This would get them interested and keep course material practical. Try getting some corporate to mentor students for project work.

Q5. Develop outline of career plan for yourself providing directions for your career decisions.

Career Goal: To become Software Project Manager in a reputed IT organization. Abilities and Requirements: A masters degree in management In depth knowledge of Software project management and ERP Ability to work as a part of a team Analytical thinking skills Capacity for detail work Writing skills Presentation skills

Current Skills and experiences: Under graduation: B.Tech (Computer Science) Knowledge of software coding languages. Prior experience of working on projects designing websites 6 months summer internship in IT Department of ONGC. Experience of working in a team and in time bound environment to achieve targets.

Plan: I plan to do a post graduate diploma in business administration. In MBA, I plan to specialize in Information Technology and take up relevant subjects of other fields. On completion of MBA degree, I intend to take a position as a management trainee with a leading IT firm. In this position as a management trainee, I intend to gain an all-round practical knowledge about how work is done in organization and try to imbibe practical knowledge from experienced people working there. After a one or two of years I plan to do certification course in project management which would further develop my technical skills. Thus in 5 years span I plan to become software project manager by following the above mentioned career path.

Hotel Paris Case Q1. Draw a simple strategy map for Hotel Paris.

Continue to expand geographically and provide multicity alternatives for satisfied guests.

Required Organizational Outcomes:Fewer Customer Complaints, longer stays and higher guest expenditures per visit. Use superior guest service to differentiate Hotel Paris properties and boost revenues and profitability.

Operations Activities:

Improve logistics, Marketing & Sales and support activities by training employees and following protocols.Highly committed employees who are dedicated and are willing to go the extra mile for Paris Hotels

Form HR Scorecard containing various metrics from different fields for proper monitoring using digital dashboards.

Workspace Competencies and Behaviors:

Highly committed employees who are dedicated and are willing to go the extra mile for Paris Hotels

Motivated and high morale employees who provide high quality customer service

HR Practices:

Institute Practices to improve disciplinary fairness and justice in company

Form HR Policies aimed at improving employee morale.

Ch 4: Job Analysis

Q1. Draw job description for clerical position at the college. Does it contain enough information to explain what the job involves and how to do it?

TITLE: Front Desk Clerk PRESENT JOB HOLDER: DEPARTMENT: Library Duties and Responsibilities: Term Time (until June) o

REPORTS TO: Librarian LOCATION: Chennai BAND: M/F

Hours: 9:15am 6pm

Mon - Sat

Undertake complete book keeping of the library, maintaining records of books issued and books returned, other activities like maintaining the condition of the books.

o o o o o o o o

Be on time for your shift. Provide descriptions of books and the location where they are kept. Keep track of new books coming in the library and any books needed. Utilize computers with skill and proficiency. Answer the phone promptly. Handle readers questions and concerns professionally and courteously. Maintain a clean; safe, fully stocked and well organized work area. Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.

o

Regularly attend, participate in and support training and staff meetings.

o o

Assist in all areas of operation as requested by management. Communicate to management any and all occurrences involving staff or readers that require attention.

Job Requirements/Entry Criteria: o o o o A graduation in Arts or Sciences or Humanities Excellent communication skills Excellent man-management skills Ability to liaise with all departments

Agreed by Head of Department: __________________________________ Agreed by Job Holder: __________________________________

According to me the job description contains enough information to tell what the job involves but not how those responsibilities need to be fulfilled. I think this much information in the job description is enough but the candidate should be explained in detail how the work has to be done after basic screening of the candidates. The candidates should be given a set of standards & procedures before selecting them for the job.

Carter Cleaning Company Case: Job Description of store manager

TITLE: Store Manager PRESENT JOB HOLDER: DEPARTMENT: Duties and Responsibilities: Hours: 9:15am 6pm o o

REPORTS TO: Owner/Manager LOCATION: BAND: M/F

Mon - Sat

Supervising and ensuring smooth activities in the store.Be on time for your shift.

o Prepare and manage laundry stores budgets.o

Supervise the activities of workers engaged in examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required.

o

Handle customers questions and concerns professionally and courteously.

o Interview, select, and train laundry dry cleaning and supervisory personnel. o Maintain a clean; safe, fully stocked and well organized work area. o Plan, develop, and implement laundry and dry cleaning safety and security programs and activities. o o Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals. Confer with the other workers to coordinate laundry and dry cleaning activities, such as remove items from washers or dry-cleaning machines, or direct other workers to do so..

o Review invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments.

o

Develop ability to work without direct supervision and remain at assigned post for extended periods of time.

o o o

Regularly attend, participate in and support training and staff meetings. Assist in all areas of operation as requested by management. Communicate to management any and all occurrences involving staff or customers that require attention.

Job Requirements/Entry Criteria: o o o o o

Any bachelors degree with 5 years of work experience as a managerPrior experience in cleaning company. Excellent communication skills Excellent man-management skills Motivator and team leader.

Agreed by Head of Department: __________________________________ Agreed by Job Holder: __________________________________

STANDARDS OF PERFORMANCE: The position is expected to produce good revenue to the shop. The customer satisfaction is also a key factor. The direct and indirect supervisory capabilities are expected.

Ch 5: Human Resource Planning and RecruitingQ1. Create hard copy ad for IIT to place in employment pages.

INDIAN INSTITUTE OF TECHNOLOGY ROORKEE ROORKEE, UTTARAKHAND, INDIA 247667Contact No. +91-1332-285311, Email Id: [email protected]

IIT Roorkee invites applications from well qualified candidates for faculty positions at the level of Professor in its various academic Departments, Centres, Schools and Interdisciplinary programs. Reservation: Without any compromise on qualification, experience and competence, reservation as per Government of India rules 15%, 7 % and 27% for SCs, STs and OBCs respectively is applicable at entry level positions of Assistant Professor in Science and Technology departments. However, in recruitment of faculty posts in subjects other than science and technology reservation shall also be applied i

Search related