HR MANAGER or HR DIRECTOR or HR BUSINESS PARTNER MANAGER

8/6/2019 HR MANAGER or HR DIRECTOR or HR BUSINESS PARTNER MANAGER

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JENNIFER J. WOMACK-ROBBINS, PHR702-354-4352 cell 1153 Brent Park Court [email protected] home Henderson, NV 89002

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SUMMARYAccomplished human resources business partner with 15 years of progressively responsible experience in technology, hospitality, and banking industries operatingover multiple states. Focused on the deployment of HR initiatives while partnering with Operations.

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AREAS OF EXPERTISE * Human Resource Strategic Planning & Objectives* Human Resource Policies & Procedures* Employee & Management Training* Team Building & Morale Activities* Recruitment & Employment Management* Union & Non-Union Employee Relations* Payroll Administration (ADP)* Compensation & Benefit Design/Administration, including stock options and deferred compensation* Acquisition Integration

* Coaching/Development & Succession Planning* Multi-Office & Facility Administration* Conflict Management* Employee-Relations Programs* Property & Causality Insurance Administration* Safety Management* Travel Administration* EEOC, OSHA, HIPAA, W/C and other federal, state, and local compliance programneeds, including training, investigation, and prevention programs

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PROFESSIONAL EXPERIENCE

Instant Action, Inc., Las Vegas, NVDirector of Human Resources (8/2010 to 12/2010) *Company is closing its doors due to financing.Instant Action is an online browser gaming company that brings console-quality games to the Web. Instant Action has 3 office locations in OR and NV.* Provided HR support for 100 employees throughout the organization to include coaching, influencing, and listening to employees while supporting the organizational needs.* Oversee high volume recruiting for technical and non-technical positions for Instant Action. These included relocation, Contractors, and temporary positions.

* Partnered with the COO to evaluate and develop all employees within the organization. This included restructuring the Organizational chart, succession planning, and workforce planning.* Guide and coach managers on employment law, disciplinary and performance action plans.* Actively participate in strategic planning and organizational development withC-level team; made recommendations on human resource programs to meet the company's goals.* Evaluated compensation practices through job analysis and market analysis. Made recommendations on base pay for positions.



Service Repair Solutions, Inc., Las Vegas, NVDirector of Human Resources (6/2004-7/2010)Service Repair Solutions is a high tech company that offers a suite of customerbased solutions in the automotive service and repair industry. SRS is a $56 million dollar organization with 5 office locations in CA, NV, UT, and MN and a field team throughout the United States.* Responsible for developing and managing the human resource processes, polices,and procedures for SRS FOR 30 employees in 2004 to supporting 450 employees today.* Participated in strategic planning, process improvement, organizational development and budgeting activities; made recommendations on human resource programsthat supported company goals.* Analyzed trends and metrics to develop solutions, programs, and policies.* Reviewed RFP's to establish an employee benefit program to fit the company culture. Administer benefits, retirement plans, COBRA and other employee benefit programs in compliance with applicable laws and policies.* Developed and implemented a Compensation program through job analysis, benchmarking, and market analysis. Educate Managers on compensation practices including base pay and equity, performance review processes, performance rating processes, and promotions.* Selected, developed, and implemented Payroll, HRIS, Benefits, Expense Reimbursement, and Timekeeping systems for the organization using ADP and Benetrac products.

* Implemented recruitment programs related to employment branding, sourcing, candidate assessment, selection, hiring, and recruitment metrics. Oversee high volume recruiting for exempt and non-exempt positions.* Partner with Senior Management to evaluate and develop all employees within the organization. This included developing training needs assessments and developmental opportunities. Designed and delivered training programs based on needs of the organization; these programs functioned as cornerstone for employee retention and increased employee morale.* Lead, managed, and developed an HR team and Office Support.* Facilitated seamless integration of 100 employees from 3 acquisitions for SRS.

HMSHost, Las Vegas, NVSr. HR Generalist (3/1999-6/2004)

HMSHost operates the food and beverage concessions in airports throughout the United States.* Provided HR support for 650 union and non-union employees in 30+ facilities atMcCarran International Airport.* Domestic & International recruitment for exempt & non-exempt positions.* Supported other airport locations in the Western Region with corporate recruiting and development.* Increased revenue by 15% due to federal and state programs.* Reduced open requisitions by 30%, due to increase of qualified applicants.* Opened and managed HMS Host Employment Center.* Assisted in union negotiations.* Planned and facilitated company events.

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EDUCATIONBS, Business Management, San Diego State University, San Diego, CAPHR, Professional in Human Resources

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PROFESSIONAL AFFILIATIONSSociety for Human Resource ManagementSouthern Nevada Human Resources Association



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VOLUNTEER AFFILIATIONS * American Heart Association* Silverman Triathlon* Susan B Komen Race for the Cure* Girl Scouts of Frontier Council

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HR MANAGER or HR DIRECTOR or HR BUSINESS PARTNER MANAGER