8/6/2019 HR Manager/ Director/ VP

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DANA B. HISEP.O. Box 795 a Andrews, Texas 79714dha262b6@westpost.net a 432-853-2520 (cell)

HUMAN RESOURCES MANAGEMENTStrategic Planning a Organizational Development a Employee Relations

Results-driven professional with expertise leading HR operations to boost employee performance, morale and overall organizational effectiveness. Skillful leader, mentor and advisor with an excellent background in strategic planning, new program development, benefits administration and policy redesign. Superior abilityto inspire and manage change to influence productivity, profitability and efficiency at all levels. Strong, persuasive communication talents. Currently learningSpanish. Core competencies include:a Recruiting & Staffinga Leadership Coachinga Benefits & Compensation a Training & Developmenta Employee Relations & Supporta Safety & OSHA Compliance a Financial Managementa Legal Affairsa Process ImprovementEDUCATION AND CREDENTIALSMBA in Human Resources Management (2001)National University, San Diego, CA

MA in Human Resources Management and Organizational Development (2008)National University, San Diego, CASpecialization in Human Capital and Labor Relations ManagementSigma Beta Delta Honor Society GraduateBA in Behavioral Sciences ~ cum laude honors (1995)National University, San Diego, CAMinor in Chemical DependencySenior Professional in Human Resources (SPHR) (2010)PROFESSIONAL EXPERIENCE

REF-CHEM, LP., Odessa, Texas (04/2009-03/2010)Manager of Human ResourcesProvided overall oversight and strategic leadership for the Houston and Odessa,

TX HR Offices for a Construction, Engineering and Construction Maintenance Company of approximately 450 employees, located in offices and construction sites throughout the United States. I personally managed the Benefits programs; recentlyadding a new 401k benefits package, all Employee Relations, including but not limited EEOC investigations and response, employee/ management counseling and education. Policy/ development as needed. Process trouble shooting and development;recently developed and implemented a new electronic HR hiring package for fielduse, reducing new hire turn-around times and increasing compliance. Worked to update the position descriptions/ appropriate reporting structures.WASTE CONTROL SPECIALISTS LLC, (Hazardous Waste) Andrews, Texas (02/2005-05/2008)Director of Human ResourcesProvided strong, focused leadership to align operations with organizational visi

on and strategic direction for environmental / waste management organization with 125 employees. Designed recruitment and salary programs to attract and retaintalent. Negotiated and managed benefits programs. Presented business plans and strategies to senior leadership. Resolved employee grievances as trusted liaisonto managers and staff. Implemented safety, HR and drug policies. Oversaw training initiatives. Revitalized systems, processes and procedures for seamless dailyoperations. Selected Achievements:Developed the HR department from the ground up, and established a collaborative, diverse and energetic work culture that thrived on accountability and trust.Significantly improved employee retention and morale by drawing on education in

8/6/2019 HR Manager/ Director/ VP

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behavioral sciences and experience managing employee issues with diplomacy andsensitivity.Successfully redesigned information systems and processes to improve capabilities and communication at all levels of the organization.Revamped compensation and benefits program to meet competitive demands, facilitate high-caliber recruitment efforts and establish a superior workforce.Evaluated operational gaps and created actionable strategic plans and objectives that facilitated processes and improved the bottom line.Increased training and development programs by expanding the training department to include a dedicated training room and new training staff.CUSA, GCBS, LLC, San Diego, CA (02/2002-08/2004)Human Resource ManagerSpearheaded strategies to improve business operations for transportation companywith 120 locations and 105 employees at the San Diego site. Performed generalist duties, including recruitment for high-turnover organization. Managed employeerecords. Created safety, training and benefits programs. Interfaced with federal agencies for disability, unemployment, child support and other matters. Performed EEOC and DFEH investigations; resolved sensitive and confidential issues. Selected Achievements:Established open lines of communication by introducing aopen doora policy for staff members and serving as a reliable, open-minded liaison between employees and management.Raised staff performance levels through proactive employee counseling and disciplinary action.

Reduced company exposure to litigation and other expenses by creating new safety policies and evaluating operational and HR procedures for legal compliance.NORDSON CORPORATION (formerly Asymtek), Carlsbad, CA (04/1995-08/2001)Process Coordinator / Human Resources SupervisorSupervised front-line personnel and processes for robotics manufacturer with 600employees. Led hiring and staffing processes, including developing interview questions and job skills testing to accurately assess candidates. Conducted new hire orientation. Managed, evaluated and coached 25 direct reports. Tracked employee information and performance. Set goals and monitored daily progress. SelectedAchievements:Improved productivity and efficiency by designing new processes for the assembly department.Successfully contributed to employee safety and health by researching, purchasi

ng and implementing a new smoke removal system for the entire company. Developed and promoted many employees from within the organization, resulting in substantially greater retention and morale, as well as labor cost reductions over time.