D A WN M . P A S T E R

Rome, GA 30165

Phone: 404.375.8756 Email: malliegirl05@gmail.com

HR | Employee Relations Specialist

Innovative and results-oriented employee relations specialist with extensive experience defining

strategies and developing transformative solutions that deliver immediate results and improvements

across enterprise-level environments. Innovative and experienced manager with a record of coaching

and guiding managers in successful conflict resolution, incorporating a wide range of applications and

technologies to meet business resource needs. Dynamic and forward-thinking leader utilizing

progressive methods for team building and knowledge transfer. Able to effectively engage senior

decision-makers and communicate essential business needs to drive bottom-line performance.

Areas of Expertise

Human Resources Management ~ Employee Relations ~ Relationship Building ~ Mediation

Team Building ~ Organizational Design ~ Organizational Change Management

Strategic Planning ~ Strategic Development Leadership ~ Quality Improvement

Training Techniques & Instructional Methods ~ Fiscal Planning & Budgeting

Professional Experience

UNITED STATES AIR FORCE 1992-2012

Human Resources Management

⁃ Experience in designing and developing organization-wide HR employee

relations programs.

⁃ Led various organizations concerning all types of HR/personnel/conflict training

initiatives.

⁃ Explained government rules and regulations to supervisors to ensure strict HR

compliance.

⁃ Coached and counseled supervisors and managers regarding policy

interpretation/procedures.

⁃ Liaison between associates and management to address disputes as needed in

employee relations.

⁃ Developed and fostered trust with managers and employees and leveraging that

helped troubleshoot issues to resolved conflicts.

⁃ Coached on formulation and implementation of staffing, recruitment, conflict, and

retention programs with the needs of the organization.

⁃ Expertly applied a variety of HR policies, procedures, and operations sufficient to

perform a variety of support assignments in varying specialties.

⁃ Delivered employee training/development, pay and benefits administration,

employee assistance programs, health and safety, EEO, and other human resources programs.

Executive Administrator

⁃ Organized, prioritized, and multitasked multiple projects while following a team

philosophy.

⁃ Expert skill with organizing and analyzing vast amounts of privileged and

confidential data.

⁃ Led staff in professional, technical, and clerical functions of HR in fast paced

environments.

⁃ Managed a work environment centered on customer service and continual process

improvement.

⁃ Managed office operations and handled deviations in accordance with established

instructions, priorities, and program goals of Executive Leadership.

United States Air Force Continued…

Education and Training Specialist

⁃ Led training workshops, training planning teams, and training planning groups,

expertly managing programs.

⁃ Utilized desktop publishing hardware to layout, design, draft, edit, and print

instructional and training materials.

⁃ Developed individual and group learning programs, outlining standards and

adhering to organizational policies; performed internal and external benchmarking.

Continued...

⁃ Developed new instructional material, including plans for instruction, student

workbooks, visual aids, test items in conjunction with Instruction System Development (ISD)

projects.

Budget Administrator

⁃ Formulate organizational and department strategies, developing and executing on

departmental plans and budgets.

⁃ Prepared detailed schedules for assigned programs and participated with senior

analysts in fiscal planning and programming.

⁃ Monitored and integrated fiscal programs, supporting funds reprogramming and

funding level replenishment due to manpower or other changes.

Education

Bachelor of Arts, Human Resources Management

University of Maryland University College

Certificate in Management Foundations

University of Maryland University College

Associate of Applied Science, Education Administration and Management

Community College of the Air Force

Professional Development

Basic 40-hour Mediation Training

Leadership/Management I & II

Leadership Quality Seminar

Office Automation & Administration

Instructional Systems Designer

7 Habits of Highly Effective People

Principles of Instruction

Basic Instructor Program

Quality Performance Measures