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@thenextwave
Moderate comments like a ninjaOr how to kill the idiots quietly.
@thenextwave
WARNING:Although Ninja’s are silent-this presentation contains language unsuitable for family gatherings.
@thenextwave
WARNING:Although Ninja’s are silent-this presentation contains language unsuitable for family gatherings.
FRAK!
[unless your dad was George Carlin, R.I.P.]
@thenextwave
My ninja credentials:
@thenextwave
My ninja credentials:
@thenextwave
My real ninja credentials:
@thenextwave
My real ninja credentials:
The city of Dayton, Ohio, learned that lesson the hard way in 1997, after it was sued by a man who’d been kicked out of a public commission meeting for wearing a ninja mask. An appeals court ruled in favor of the ninja, finding that his menacing attire was a protected form of speech this despite the fact that everyone knows ninjas don’t talk.SEPT 2010, PG 54 http://goo.gl/t1vU
@thenextwave
Why comments?
@thenextwave
Why comments?But every time we've had an explosive thread on Pet Connection, for example, the commentary has deepened and enriched the original post. It's given the bloggers an opportunity to refine our arguments, to stretch the parameters of our thinking, to change our readers' minds, or even, perhaps most valuably, our own.“Real blogs allow comments” http://goo.gl/V9OQ
@thenextwave
Why no comments?
@thenextwave
Why no comments?For most sites, though, comments are worse than useless. The anonymity of the Internet inspires hit-and-run attacks, unintelligible ramblings, and truckloads of spam. I believe that comments are evil by default, and the sites above that seem to have healthy communities are blessed flukes.“Why I Don’t Allow Comments, and More on Everything Buckets” http://goo.gl/8mmb
@thenextwave
COMMENTS ARE USER GENERATED CONTENT
@thenextwave
COMMENTS ARE CURRENCY
@thenextwave
COMMENTS ARE CURRENCY
@thenextwave
Without reviews Amazon would be just another bookstore...
@thenextwave
Without reviews Amazon would be just another bookstore...
Amazon wants your opinions to be heard We want customers to get the information they need to make smart buying choices, and we'd love to have your help doing that. As an Amazon customer, you can submit written or video reviews for items listed on Amazon.com. We encourage you to share your opinions, both favorable and unfavorable.
@thenextwave
Meet Number 1 reviewers
@thenextwave
Meet Number 1 reviewers
@thenextwave
Harriet KlausnerI was an acquisitions librarian in Pennsylvania and wrote a monthy review column of recommended reads. I found I liked reviewing and went on to freelance after my son was born. I have 2 dogs, a cairn and a pom, and four cats. Oh, I have a 21 year old son and a husband who wants to but is nowhere near retiring. I am a speed reader( a gift I was born with) and read two books a day.
@thenextwave
Harriet KlausnerI was an acquisitions librarian in Pennsylvania and wrote a monthy review column of recommended reads. I found I liked reviewing and went on to freelance after my son was born. I have 2 dogs, a cairn and a pom, and four cats. Oh, I have a 21 year old son and a husband who wants to but is nowhere near retiring. I am a speed reader( a gift I was born with) and read two books a day.
23,017 reviewshttp://goo.gl/D5ed
@thenextwave
How much would you pay a writer for 23,017 reviews?
@thenextwave
But, Amazon reviews the reviews...
Welcome to moderation 101
@thenextwave
Moderation Considerations
•Barriers to commenting
•Who can comment
•Who can moderate
•Liability
•Rewarding commenters
•Cleaning up messes
@thenextwave
Barriers to commenting
@thenextwave
Barriers to commenting•Registration
@thenextwave
Barriers to commenting•Registration
@thenextwave
Barriers to commenting•Registration
•Device
@thenextwave
Barriers to commenting•Registration
•Device
•Holding commentsfor moderation
@thenextwave
Barriers to commenting•Registration
•Device
•Holding commentsfor moderation
@thenextwave
Who can comment?
@thenextwave
Who can comment?•Real names
@thenextwave
Who can comment?•Real names
@thenextwave
Who can comment?•Real names
•Pen names
@thenextwave
Who can comment?•Real names
•Pen names
•Spammers
@thenextwave
Who can comment?•Real names
•Pen names
•Anonymous jerks
•Spammers
@thenextwave
On anonymity:
@thenextwave
On anonymity:
©Jonathan Gabriel 2004, renowned Internetologist http://goo.gl/nc53
@thenextwave
In defense of anonymous jerks...
@thenextwave
In defense of anonymous jerks...
The whistle blower
@thenextwave
Log in with...
@thenextwave
Log in with...•Internal accounts
@thenextwave
Log in with...•Internal accounts
•External accounts
@thenextwave
Log in with...•Internal accounts
•External accounts OpenID is a decentralized authentication protocol that makes it easy for people to sign up and access web accounts.
@thenextwave
Log in with...•Internal accounts
•External accounts OpenID is a decentralized authentication protocol that makes it easy for people to sign up and access web accounts.
@thenextwave
Log in with...•Internal accounts
•External accounts
•Services
OpenID is a decentralized authentication protocol that makes it easy for people to sign up and access web accounts.
@thenextwave
Who can comment?
@thenextwave
Who can comment?•Who do you want commenting?
@thenextwave
Who can comment?•Who do you want commenting?
•Who do your readers want commenting?
@thenextwave
Who can comment?•Who do you want commenting?
•Who do your readers want commenting?
@thenextwave
Who can comment?•Who do you want commenting?
•Who do your readers want commenting?
@thenextwave
Who can comment?•Who do you want commenting?
•Who do your readers want commenting?
@thenextwave
Who can comment?•Who do you want commenting?
•Who do your readers want commenting?
WordPress Comment Rating plugin http://goo.gl/GqOP
@thenextwave
Who can moderate?
@thenextwave
Who can moderate?•You?
@thenextwave
Who can moderate?•You?
•Trusted readers?
@thenextwave
Who can moderate?•You?
•Trusted readers?
•Anybody and everybody?
@thenextwave
Who can moderate?•You?
•Trusted readers?
•Anybody and everybody?
•A paid outside service?
@thenextwave
Who can moderate?•You?
•Trusted readers?
•Anybody and everybody?
•Let it rip...•A paid outside service?
@thenextwave
Who can moderate?•You?
•Trusted readers?
•Anybody and everybody?
•Let it rip...•A paid outside service?
@thenextwave
Are you liable?
@thenextwave
Are you liable?•Section 230 of the Communications Decency Act
http://goo.gl/DsE0
@thenextwave
Are you liable?•Section 230 of the Communications Decency Act
http://goo.gl/DsE0
•Copyrighted material is different http://goo.gl/qFOS
@thenextwave
Is the @$$h0le liable?
@thenextwave
Is the @$$h0le liable?
@thenextwave
Is the @$$h0le liable?
YES!but good luck getting to him
@thenextwave
Rewarding commenters
@thenextwave
Rewarding commenters•Let them build links (back to them- and in
comments)
@thenextwave
Rewarding commenters•Let them build links (back to them- and in
comments)
•Let them build community
@thenextwave
Rewarding commenters•Let them build links (back to them- and in
comments)
•Let them build community
•Let them build cred/rewards
@thenextwave
Rewarding commenters•Let them build links (back to them- and in
comments)
•Let them build community
•Let them build cred/rewards
•Keep them informed (subscribe to comments)
@thenextwave
Cleaning up
@thenextwave
Cleaning upEsrati is a knobhead, bonehead, dumb@ss, d@uch@bag, and a moronDAYTON :SHITBURG, USA
@thenextwave
Cleaning upEsrati is a knobhead, bonehead, dumb@ss, d@uch@bag, and a moronDAYTON :SHITBURG, USA
{I am} [editors prerogative edit] a knobhead, bonehead, dumb@ss, d@uch@bag, and a moronDAYTON :SHITBURG, USA
Becomes...
@thenextwave
Why deletion isn’t an option...
@thenextwave
Why deletion isn’t an option...
@thenextwave
Why deletion isn’t an option...
@thenextwave
Now more than ever, the conversation is...
@thenextwave
Comments are the most valuable part of keeping the conversation current, correct and relevant.Not having them is a giant #FAIL
@thenextwave
Comments?
@thenextwave
and that’s all folks.
@thenextwave
and that’s all folks.
SDVOB HUBZonewww.thenextwave.biz
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