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The “GELATO BUSINESS” Stefano Lovisotto for Hiber – Copyright protected 2012

How to make gelato with Hiber & Crew Australia

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CREW is your perfect partner for the supply & installation of gelato machines, soft serve & frozen yogurt equipment, slush, granita, refrigeration & coffee machines. Contact us 1800 696 086 www.crew.net.au

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Page 1: How to make gelato with Hiber & Crew Australia

The “GELATO BUSINESS”

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 2: How to make gelato with Hiber & Crew Australia

GELATO PREPARATION

Gelato is not just food, it’s a polyhedric product which has no limits on the expression of creativity and.... makes people happy!!!

We can divide Gelato into two categories:

Milk flavors - Fruit flavors

Page 3: How to make gelato with Hiber & Crew Australia

Ingredients are poured into the pasteurizer and taken to a temperature of 85°C, then chilled down to +3°C. With this process, most bacteria are killed. This way we obtain a base which can be used to prepare different flavors. 3°C

3°C 3°C

GELATO PREPARATION

Page 4: How to make gelato with Hiber & Crew Australia

When pasteurized, the base is poured into the “aging vat” where it rests for at least 10 hours.

GELATO PREPARATION

3°C 3°C 3°C

Page 5: How to make gelato with Hiber & Crew Australia

GELATO PREPARATION

+3°C +3°C

Page 6: How to make gelato with Hiber & Crew Australia

GELATO PREPARATION

3°C 3°C 3°C

FLAVOUR ADDITION

3°C

Page 7: How to make gelato with Hiber & Crew Australia

-7/-8°C

-7/-8°C

In this phase part of the water is frozen...

GELATO PREPARATION

FLAVOUR ADDITION

3°C

Page 8: How to make gelato with Hiber & Crew Australia

Important: during the freezing process the “net” of stabilizers catches in its meshes: OVERRUN

GELATO PREPARATION

-7/-8°C

Page 9: How to make gelato with Hiber & Crew Australia

GELATO IS READY !!!

Page 10: How to make gelato with Hiber & Crew Australia

SUMMING UP: THE WORKFLOW

3°C 3°C 3°C

-13°C

FLAVOR ADDITION

3°C

-7/-8°C -7/-8°C

Page 11: How to make gelato with Hiber & Crew Australia

WHY ?? 1- Because of the first few minutes right after production…

2- Because of its natural aging process

Released from the batch freezer, gelato inexorably begins to loose quality.

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 12: How to make gelato with Hiber & Crew Australia

The first 10’ are vital: after being

put in a container, gelato starts

loosing overrun, melting on the

surface, melting around the

stainless-steel etc...

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 13: How to make gelato with Hiber & Crew Australia

Holding Shock-freezing

-18°C

0°C

-40°C

SET TIME or 240’

AIR

The 1° HIBER solution

Page 14: How to make gelato with Hiber & Crew Australia

CONSERVATION AT -13°C FOR 1-2 DAYS

CONSERVATION AT -13°C FOR 1-2 DAYS

The 1° HIBER solution

COLD SHOCK 10’-15’

Page 15: How to make gelato with Hiber & Crew Australia

PROBLEM NR. 2: the natural aging process

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 16: How to make gelato with Hiber & Crew Australia

NOTE: IT’S ALL ABOUT CRYSTALS….

Page 17: How to make gelato with Hiber & Crew Australia
Page 18: How to make gelato with Hiber & Crew Australia

PROBLEM NR. 2: the natural aging process

SOLIDS

WATER

+3°C

MILK: Water: 88% Fat 3,5% Proteins 3,5% Lactose 5%

CREAM: Water: 60%

Fat 36%

Proteins 1%

Lactose 3%

SUGAR: ...

FRUIT: ...

Page 19: How to make gelato with Hiber & Crew Australia

PROBLEM NR. 2: the natural aging process

GELATO AT -7°/-8°C: right after batch-freezing

-7/-8°C

SOLIDS

GELATO AT -13°C: After a few hours in the display

-13°C

SOLIDS

Page 20: How to make gelato with Hiber & Crew Australia

PROBLEM NR. 2: the natural aging process

-13°C

-13°C

GELATO AT -13°C: After a few hours in the display

Page 21: How to make gelato with Hiber & Crew Australia

THE PROCESS:

• Shock-freezing to -18 ° C core, all the free water is turned in microcrysstals. • 60/180 minutes time • Conservation at -18°C minimum

The 2° HIBER solution

-11/-13°C

ONCE NEEDED:

• Regeneration to selling temperature (-11/-13°C). • One degree every 2 hours (one night…).

-18°C

Page 22: How to make gelato with Hiber & Crew Australia

The 2° HIBER solution

SHOCK-FREEZING TO -18°C CORE TEMP.

60’-150’

SALES: AT -13°C FOR 3-5 DAYS REGENERATION

AT -13°C

REGENERATION AT -13°C

CONSERVATION AT -18°C MIN.

UP TO 6 MONTHS

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 23: How to make gelato with Hiber & Crew Australia

1-2 DAYS SHELF LIFE

-13°C

SOLIDS

3-5 DAYS SHELF LIFE

-13°C

SOLIDS

Page 24: How to make gelato with Hiber & Crew Australia

LET’S MAKE BUSINESS... Workflow 1 - Backstage

CORE SHOCK-FREEZING

CENTRALIZED PRODUCTION

FREEZE-ROOM -21/-25°C (MAX 6 MONTHS)

DELIVERY -21/-25°C

Stefano Lovisotto for Hiber – Copyright protected 2012

SHOP

SHOP

SHOP

SHOP

Page 25: How to make gelato with Hiber & Crew Australia

ADVANTAGES:

DISADVANTAGES:

- Total control on quality - Savings on equipment - Savings on labor costs - No need to have skilled gelato-chefs in each shop

- No production visible in outlets: “industrial” look & feel - stocking space

SALES !

STOCK AT -21°/-25°C

FREEZER 1

REGENERATION TO -13°C

CONSERVATION

FREEZER 2

LET’S MAKE BUSINESS... Workflow 1 – Shop Equipment

Page 26: How to make gelato with Hiber & Crew Australia

FREEZE-ROOM -21/-25°C STOCK MAX 6 MONTHS

DELIVERY -21/-25°C

SHOCK-FREEZING

PASTEURIZATION

VACUUMED READY FLAVORS

LET’S MAKE BUSINESS... Workflow 2 - Backstage

Stefano Lovisotto for Hiber – Copyright protected 2012

SHOP

SHOP

SHOP

SHOP

Page 27: How to make gelato with Hiber & Crew Australia

ADVANTAGES:

DISADVANTAGES:

- Total control on quality - In-shop production !!! - Stocking space saving - No need to have skilled gelato-chefs in each shop

- More equipment in each shop..

SALES !

LET’S MAKE BUSINESS... Workflow 2 – Shop Equipment

-12°/-13°C CONSERVATION

FREEZER 2

BAGS STOCK AT -21°/-25°C

FREEZER 1

BAGS REGENERATION +3°C

FRIDGE

Page 28: How to make gelato with Hiber & Crew Australia

HIBER RANGE 2012 BLAST-CHILLERS / SHOCK FREEZERS

for gastronomy, pastry, bakery and gelato

SPECIAL CONSERVATION SYSTEMS for patisserie, chocolate, gelato, bakery etc

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 29: How to make gelato with Hiber & Crew Australia

SHOCK- FREEZERS

ABM023S

360x250x120mm

360x165x120mm

GCM006S

360x250x120mm

360x165x120mm

GCM012S

360x165x120mm

360x250x120mm

Page 30: How to make gelato with Hiber & Crew Australia

SHOCK- FREEZERS

GCM015S

360x165x120mm

360x250x120mm

GCM021S

360x165x120mm

360x250x120mm

GCM030S

360x165x120mm

360x250x120mm

Page 31: How to make gelato with Hiber & Crew Australia

REM

OTE

VER

SIO

NS

SHOCK- FREEZERS – trolley units

1 TROLLEY 600x400

1 TROLLEY 600x800 2 TROLLEYS 600x800 3 TROLLEYS 600x800

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 32: How to make gelato with Hiber & Crew Australia

AGF holding freezers

AGF0082

• 1.300W • - 30°C • Defrosting with heating elements • Thermostatic valve • Temperature uniformity ! • Huge stocking capacity: up to 60 tubs • Indirect ventilation

h. 18 h. 15 h. 12

Max 60 165 x 360 mm

FEATURES

Max 40 250 x 360 mm

Page 33: How to make gelato with Hiber & Crew Australia

AGF holding freezers

AGF0072

FEATURES

• 955 W • - 30°C • Hot Gas Defrosting • Capillar • Temperature uniformity ! • Huge stocking capacity: up to 60 tubs • Indirect ventilation

h. 18 h. 15 h. 12

Max 60 165 x 360 mm

FEATURES

Max 40 250 x 360 mm

Page 34: How to make gelato with Hiber & Crew Australia

AGF holding freezers

AGF0062

FEATURES

• 820 W • - 30°C • Automatic electric defrosting • Capillar • Temperature uniformity ! • Huge stocking capacity: up to 48 tubs • Indirect ventilation

Max 48 165 x 360 mm

FEATURES

Max 40 250 x 360 mm

Page 35: How to make gelato with Hiber & Crew Australia

SHOCK-FREEZER + holding freezer COMBI

1080 ice

Temperature uniformity Huge stocking capacity Indirect ventilation -30°C

FREEZER

SHOCK-FREEZER

GFA0285 Max 98 Max 60

FEATURES

Page 36: How to make gelato with Hiber & Crew Australia

commercial documentation

Work in progress: NEW WEB SITE

HIBER commercial support

Multilanguage BROCHURES

Multilanguage PRICE-LISTS

POSTERS and MULTIMEDIA

TRAINING COURSES

Page 37: How to make gelato with Hiber & Crew Australia

commercial documentation HIBER technical support

TECHNICAL DATA sheets AUTOCAD blocks WIRING diagrams USER manuals DIRECT LINE with service dpt

Page 38: How to make gelato with Hiber & Crew Australia

Equipment has always a negative value in customers’ mind...

Among all possible machines in a

laboratory, shock-freezers generate probably the worst perception...

WHY?

Stefano Lovisotto for Hiber – Copyright protected 2012

Page 39: How to make gelato with Hiber & Crew Australia

PRICE PERCEIVED

VALUE

Page 40: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

SHOCK-FREEZE GELATO .... of course ...

Page 41: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

SHOCK-FREEZE fruit in season...

Page 42: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

FINE DESSERTS... Stefano Lovisotto for Hiber – Copyright protected 2012

Page 43: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

FINE DESSERTS... Stefano Lovisotto for Hiber – Copyright protected 2012

Page 44: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

Page 45: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

FINE DESSERTS... Stefano Lovisotto for Hiber – Copyright protected 2012

Page 46: How to make gelato with Hiber & Crew Australia

Stefano Lovisotto – Copyright protected 2012

Page 47: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER?

ICE STICKS... Stefano Lovisotto for Hiber – Copyright protected 2012

Page 48: How to make gelato with Hiber & Crew Australia

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Page 49: How to make gelato with Hiber & Crew Australia

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Page 50: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER? w

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ICE STICKS...

Page 51: How to make gelato with Hiber & Crew Australia

WHAT CAN I DO WITH A SHOCK-FREEZER? w

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Page 52: How to make gelato with Hiber & Crew Australia

ADVANTAGES: - Can be prepared during off-peak times - NO shelf life problems... (6 months) - Always constant quality - Big margins - Finer business identity

THREATS / OBJECTIONS: - Too complicated ... - No time for this ... - No room ...

Page 53: How to make gelato with Hiber & Crew Australia

PRICE

PERCEIVED VALUE

SEMIFREDDI

FRUIT IN SEASON

ICE STICKS

AESTHETIC IMPROVEMNT

QUALITY IMPROVEMNT

BETTER WORK ORGANIZATION

TIME SAVINGS

BETTER STAFF EMPLOYMENT

YOU !!

Page 54: How to make gelato with Hiber & Crew Australia

THANK YOU!