How to configure your University Email on

a mobile device

Where possible it is recommended to use the latest version of the Microsoft Outlook application

available for iOS and Android. On any of these devices, use the App store to find the Outlook app.

Here's a breakdown by mobile OS (Operating system)

Device Android iOS (Apple)

Outlook mobile app availability Yes

Get Outlook for Android

Yes

Get Outlook for

iOS

Built-in email apps compatible with Exchange

Online

Gmail app/Samsung Email

app

iOS Mail app

The following instructions will walk you through the setup of your email on the mobile operating

systems listed above.

Set up Email on an Android device using the Outlook App 2

Set up Email on an Android device using the built in Email App 4

Setup Email on an IOS device using the Outlook App 9

Set up Email on an IOS device using the built in Email App 13

Set up Email using IMAP 16

Setup email on an Android device

Using the Outlook App

Open Outlook for Android.

To configure click ‘Get Started’

Choose the account associated with your Swansea university account- ending @swansea.ac.uk

When prompted enter your password and sign in.

Your email will then start to download. This may take up to 10 minutes to populate all the folders.

Using the Android email client (Gmail/Samsung email client)

Click on the mail icon as below.

Open Accounts

Click on Add account

Click on Exchange

Enter your full email address and click NEXT

Enter your password and click NEXT

Click on OK

Click on NEXT

outlook.office365.com

Click on NEXT

Click on OK

Click on Activate (please note we do NOT have any active policies currently set)

outlook.office365.com

Click on Activate (please note we do NOT have any active device policies)

Click on NEXT and your email will automatically start to download. Please note this may take up to

10 minutes to populate all the folders.

Setup email on an iOS device

Using the Outlook App

Open Outlook for iOS.

To configure tap ‘Get Started.’

Enter your full swansea email and click Add Account

Enter your password and sign in.

Your mail will automatically start to download, please be aware that this could take up to 10 minutes

to populate all of the folders.

Using the Apple email client

a. Got to Settings > Accounts & Passwords b. The Accounts and Passwords screen opens. Tap ‘Add Account’ c. Tap on the Exchange option

Enter your full Swansea email address and add a description, click next.

Click on Sign In

Enter your full email address and password, sign in.

Click on Save.

Your mail will then automatically be downloaded, please be aware that this may take up to 10

minutes to populate all of the folders.

Setup email using IMAP (Internet Message Access Protocol)

You can connect to the University’s email using IMAP if Exchange is not an option for you.

We provide the service but not do not support any client configurations.

Settings Server name: outlook.office365.com

Incoming settings: SSL/TLS on port 993

Authentication Method: Normal Password

Outgoing Settings: STARTTLS on port 587

Authentication Method: Normal Password

Username must contain @swansea.ac.uk

e.g. 123456@swansea.ac.uk

We do not support POP as a means of accessing mail.