HOL08_EN - Exploring Your Core Email and Collaboration Serviced Migration

8/2/2019 HOL08_EN - Exploring Your Core Email and Collaboration Serviced Migration

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HOL08 Exploring Your Core

Email and CollaborationServices Migration

Version 3.1


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Lab Scenario Introduction


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Lab Background

Rainpole Systems is a public cloud hosting company, which offers cloud services to SMB & Enterprise organizations . Rainpole

Systems currently offers Zimbra Collaboration services along with a complete suite of cloud based business solutions. Rainpole

is receiving a significant amount of demand for their services from organizations that want to move their core applications to the

cloud, while still maintaining control and minimizing end user disruption. The lab participant will take on the role of the Rainpole

Zimbra Collaboration Suite (ZCS) Administrator that has been tasked with onboarding a new customer that is currently running anon-premis e Exchange service. The customer is already running a number of other cloud applications from Rainpole and now

wants to migrate a pilo t group of Exchange us ers to the ZCS service. Once the pilot users have been migrated they wish carry out a

series of tests to demonstrate how ZCS and Exchange can interoperate and also how ZCS integrates with the other cloud

services they currently procure from Rainpole and other public cloud applications . As the ZCS Admin you wil l have to prepare your

systems for migration and then migrate the pilot users . Your post-migration tasks include the validation of the interoperabil ity of

Zimbra and Exchange features and the confirmation of the availabi lity of additional cloud s ervices for the end users accessing

Zimbra.


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Zimbra Collaboration Server

Messaging and Collaboration use has exploded and as a result workers can spend the majority of their time interfacing with their

messaging application. But while messaging usage has changed, the majority of the solutions on the market today were built prior

to advent of the World-Wide Web. If you were instead to start from scratch, as we did at Zimbra Col laboration Server, you might

reconsider certain of these fundamental architectural decisions:

Search Search engines have redefined the way we manage large datasets: organization via folders is far less efficient than

automated pre-indexing and very fast (nearly instantaneous) search across mess ages, contacts, documents, meetings , and so

on. With richer search criteria, saved searches (a.k.a. virtual folders) provide yet another powerful mechanism toward a more

auto-organizing mailbox better sui ted to todays volumes.

Server centric deployment Messaging and collaboration has become a miss ion critical application and as such, the store of

record mus t be a secure, managed server rather than the more-vulnerable PC client. Server-centric architecture also affords

easier access across a range of PC and mobile devices.

Richer end-user functionality - At the same time as the Internet has pumped up mes sage volumes , near universal connectivity

and software innovation have expanded the scope of what users expect from mess aging & collaboration servers.

Mobility As the Smartphone has emerged as an Internet device, end-users Justifiably expect their email, address book, calendar,

etc. to be automatically synchronized over the air from the server, generally without having to install special-purpose clients on

their device.

Inter-application communications via XML, SOAP, REST - Open bindings allow other business applications to directly access the

messaging and collaboration services (such as to check presence or send a work request) so that it need no longer be a black

box that does not play well with others.

Storage management Email administrators are under increasing pressure to cheaply accommodate ever larger mailbox quotas.

The answer lies in leveraging commodity storage and archiving solutions (e.g. hierarchical storage management/HSM) without

sacrificing user experience or reliability. Also key is s ingle-copy message s torage, avoiding redundantly storing copies of the same

mess age as well as any attachments as it is delivered to multiple users.

Cloud Deployments Mess aging and collaboration is easi ly packaged as a service that can be subscribed to across a network,


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thereby leaving the specialized job of server and storage adminis tration to experts. SaaS, however, places special requirements on

the server software: multi-tenancy, delegated administration, intra-server security, automated provisioning.

Now that we have shared some of the reasons why customers choose Zimbra Collaboration Server, it is im portant for an

organizatino to get an overview of the steps a hosting/cloud provider would follow to migrate a customer from Exchange to Zimbra.

They are:

Prepare Zimbra installation for a New Customer

Configuration of Zimbra and Exchange Integration Features.

Exchange Migration tool and the process of Migrating an Exchange Mailbox to Zimbra platform

Verification of a Successful Zimbra Migration


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Chapter 1: Preparing Zimbrafor the New Customer

Migration


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Create the new customer Domain and Class of Service

This lesson wi ll teach you how to prepare the Rainpole cloud system running the Zimbra software for the Nephosoft migration. In

this lesson, we will:

Launch the Zimbra Migration Virtual Machine

Log into the Administration Console and create a new Domain 'nephosoft.com' for the new customer. Create Class of Service with specific features and configuration enabled for Nephosoft.com

Create a New Account called [email protected].

If you are prompted to run a Windows Update at any time during this Lab, Please select a duration of4 Hours and click the

[POSTPONE] button.

Launch the Zimbra Migration Virtual Desktop

This lab is run from a Windows 7 virtual machine which is connected to all of the servers involved in the migration. I or to begin thislab we must Launch an RDP connection to the Windows 7 system we wi ll use to perform the migration from Exchange to Zimbra.

Please begin by launching the Zimbra Migration RDP connection to our Windows 7 virtual machine.

Please select Restart Later if and only if you are prompted to restart at any time during this lab.


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Login to the Windows 7 Migration system as Administrator

If you see a request to Update Windows at any time during this Lab, Please select a duration of4 Hours and click the [POSTPONE]button.

Please enter the password VMware1!and click OK to get started.


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Access the Zimbra Admin Console

Click on the shortcut Zimbra Admin Console

Login as the Zimbra Admin

Enter Username: admin

Enter Password: VMware1!


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Access Domains management on the Zimbra Server

Under Configuration, click on Domains

Create a new Domain

Under Manage Dom ains tab, click New


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Name the Domain

Enter Domain nam e: nephosoft.com

Complete the creation of the new Domain

Click Finish


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Add a Class of Service Policy for the new Domain

Under Configuration, click on Class of Service

Create the new Class of Service

Under Manage Classes of Service tab, Click New

Name the Class of Service

Enter Display Name: Nephosoft-policy


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Select the features which are included in the new Domain's Class of Service

Click on Features and enable all the Features for Nephosoft.com

Save the new Class of Service

Click Save

Create a new Account in the new Domain

Click on Accounts

Click New


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Enter the Account information

Follow the steps:

1. Account Name: [email protected] Make sure that nephosoft.com is selected from the drop-down menu

2. Firs t name: Demo

3. Last nam e:Account

4. Pas sword: VMware1! Scroll down to find the "Password" field

5. Confirm Password: VMware1!

6. Click Finish


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Chapter 2: Configure theZimbra Exchange Integration

Features


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Integrate Zimbra and Exchange GAL and Free /Busy services

In the previous lesson, you created the Domain and Clas s of Service for the Nephosoft.com cus tomer being m igrated to the

Rainpole cloud. Since the typical migration is carried out with a phased approach, this less on will teach you how to:

1. Integrate the nephosoft.com Global Address List (GAL) with the Exchange server.

2. Configure schedule availability a.k.a. Free/Busy information with Exchange to give Zimbra users the ability to see the free/busy

information of the users s till on Exchange.

Select the newly created Domain

Under Configuration, Domains, select nephosoft.com from the Domains Lis t

Enter the GAL configuration tool

Click on the Configure GAL button


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Configure GAL integration with the existing Active Directory server

Note: It is necessary to input the data in the fields though they may appear to already contain the information.

Configure the following:

1. Select GAL mode: External from the drop-down menu

2. Verify GAL sync account name: [email protected]


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3. For Server Type, select Active Directory from the drop-down menu

4. For LDAP URL, enter the name of the Exchange server: 192.168.110.109

5. Verify LDAP search base: dc=nephosoft,dc=com

6. Click Next

Configure the GAL search Settings


Configure GAL Search Settings:

1. Check the box Use DN/Password to bind to external server

2. For Bind DN:Administrator

3. For Bind Password: VMware1!

4. For Confirm bind password: VMware1!

5. Click Next6. Click Next again to advance to the next screen


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Test to confirm Zimbra can access the External Active Directory GAL

1. For Please provide a search term, enteruser1

2. Click Test

3. Click Finish and now your external GAL setup is complete.

Configure User Calendar Free/Busy (availability) integration with Exchange

Under Manage Domain, select Free/Busy Interop tab


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Enter the Exchange Free/busy access Information


1. For Microsoft Exchange Server URL, enter192.168.110.109

2. For Microsoft Exchange Authorization Scheme: Basic

3. Microsoft Exchange Server Type: WebDav

4. Microsoft Exchange User Name: vmware

5. Microsoft Exchang User Password: VMware1!

6. O and OU used in legacyExchangeDN attribute:/o=First Organization/ou=Exchange Administrative Group

(FYDIBOHF23SPDLT)

7. Click Save

8. Please logout of the Administration Console and Exit the browser


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Chapter 3: Configure theMigration Tool and Migrate a

user from Exchange to Zimbra


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Configuration of the Exchange Migration Tool

Prior to starting the migration of an acount from Exchange to Zimbra, we have to configure the Migration tool with all the

authentication details of the Exchange and Zimbra servers. This tool is typically used to migrate all the user data from the

Exchange server to Zimbra. The tool can be used to migrate one user at a time or a batch of users. In this les son, you will:

1. Launch the Microsoft Exchange Wizard

2. Setup the tool with Exchange and Zimbra server credentials.

Launch the Exchange Migration Wizard

Double-Click on the Shortcut forExchange Migration Wizard on the Desktop and click Next


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Enter the Zimbra Server Destination information

1. Enter Hostname of the Zimbra server: 192.168.110.135

2. Enter the Admin Port: 7071

3. Use Secure Connection (SSL): Please check the option

4. Username and Password of the administration account: Username: admin, Password: VMware1!

5. Click Next

6. You will get a warning to whether to continue with Invalid certificate. SelectYes


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Select the target Domain for the Migration

1. In the Destination domain dialog, select the Zimbra domain for accounts to be migrated to: nephosoft.com

2. Click Next

Select an existing Migration profile

Choose an existing MAPI Profile created on the system.

1. Click on Launch Profile Chooser

2. Choose MigrationtoZCS


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3. Click OK

4. You will get an authentication window, type: Username: vmware, Password: VMware1! and click OK

5. Click Next


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Executing the Migration from Exchange to Zimbra

Prior to starting the migration of acounts from Exchange to Zimbra, we mus t configure the Migration tool with all the authentication

details of the Exchange and Zimbra servers. This tool is typically used to migrate all the us er data from the Exchange server to

Zimbra. The tool can be used to migrate one user at a time or a batch of users. In this lesson, you will:

1. Execute the migration of an account from Exchange to Zimbra

Select the user to be migrated

In the Source and Destination Mailboxes dialog we begin by selecting a user to be migrated.

Click Object Picker

In the Object name text box, enter the username User 3, click 'Check Names', and select User 3


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Click OK

The list of accounts to migrate is now displayed in the Source & Destination Mailboxes tool

Click Next

Observe the wizard's check if the account exists

Migration Wizard checks i f these accounts exist on the Zimbra server or not.

Click Next


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Configure the Class of Service and data to be migrated

Now we arrive at the Account Provisioning s creen since user3 does not exist on the Zimbra server. Follow the steps below:

1. Select COS nephosoft-policy2. Set Initial Password for users: zimbra

3. Click Next

4. User3 account is created. Click Next

5. Import all Items

6. Click Next

7. Under Import Options, don't select Import Junk Mail & Import Deleted Items

8. Click Next

9. Click Next again until you are asked to begin the import.


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Start the Migration

Select OK to begin the Import process.

Monitor the Migration

Monitor Progress of the Import Process . This user account has a fair amount of content. It may take a few minutes for the migration

to complete. You may wish to view the Log File when the process is finished. You can click Finish when the migration is complete.


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Chapter 4: Verify Zimbra andExchange Interoperability


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Test the Zimbra and Exchange GAL and Free/Busy integration

Once the migration is com plete, we want to log into the Zimbra Server as an End-user and ensure that the Zimbra Exchange

Integration is working correctly. In this lesson, we will:

1. Verify the External GAL integration with the Exchange server.

2. Verify the Free/Busy Interop with Exchange so the Zimbra users can see Free/busy information of the users s till on Exchange.

Access the Zimbra Web Client

Double Click on the Zimbra Web Client


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Login to a test account

Enter Username: [email protected]

Password: VMware1!

Click Log In

Access the Zimbra Calendar

Select the Calendartab


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Create a new Calendar Event

Click New to create a New Appointment

Configure the Event Data

In the New Appointment Screen:

1. Set Subject to: Staff Meeting

2. Select Start and End Date in the near future in the current week

3. Select Start time: 10:00 AM

4. Click Attendees


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Test the GAL lookups while adding users from both Zimbra and Exchange to the Calendar Event

From the Select Attendee screen:

1. Select [email protected] and click To: (Note: user3 is on the Zimbra server)

2. Select [email protected] and click To: (Note: user2 is on the Exchange server)

3. Click OK4. In the free/busy window, you will see Free/Busy information for user2 and user3.

This shows that you were able to retrieve Free/busy information for both users on Exchange and Zimbra, so the calendar free/busy

interop between Exchange and Zimbra is working. Also, when you selected user3 and user2 from Attendee lis t, this shows the

external GAL with Exchange is working as well.

Both these are important during a phased migration of data from Exchange to Zimbra.


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Review the Free/Busy information in the Zimbra Calendar Scheduler for both Exchange and Zimbra users

1. In the Free/Busy area, you will see Free/Busy information for user2 and user3.

These steps have shown the following:

You were able to retrieve Free/busy information for both users on Exchange and Zimbra, so the calendar free/busy interop

between Exchange and Zimbra is working.

When you selected user3 and user2 from Attendee list, this shows the external GAL with Exchange is working as well.

Both these are important during a phased migration of data from Exchange to Zimbra.

You may click Close to dismiss the calendar invite compos ition. It is not necess ary to Save the event. Please Log Out of Zimbra

and Exit the Browser.


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Chapter 5: Verify CloudApplications access within

Zimbra


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Confirm 3rd party Cloud applications integration with Zimbra

Now that you have success fully configured Zimbra to run s ide-by-side with Exchange and migrated a mailbox from Exchange to

Zimbra, it will be important to highlight some key features in Zimbra which allow for integration of 3rd party/Cloud applications . In

this lesson, you will:

1. Log into an End-user account on Zimbra

2. Get a Preview of examples of Webservices based integration with external applications.

Access the Zimbra Web Client

Double Click on the Zimbra Web Client


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Login to Zimbra using an account with a Class of Service configured with multiple 3rd party cloud apps

Enter Username: appintegration

Password: VMware1!

Click: Log In


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Test integration with other Public and Private Cloud services

1. Select the Message from Chris Smith

2. Change the orientation of the message view panes by selectiing the menu option named ViewReading Pane On The

Right

3. Select the message from Jack Donaghy

4. Scroll down and float your mouse cursor overMr. Donaghy's email address and observe that Zimbra is consulting the

address book in order to display the addressee's contact information


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5. Float your mouse over the text next Friday in the message and observe that Zimbra is presenting the information from this

account's calendar for the next Friday from the m essage date.

6. Right-click the P.O. number beginning with GR7 in the message in order to see an integration with an internal purchasing

system. You may choose to approve, reject, or view an example PO.

7. You may log out of the Zimbra Web Client and Exit the Browser.

Documents

HOL08_EN - Exploring Your Core Email and Collaboration Serviced Migration