Hiti CP-1000 Adminiral ID Card Printer Training

7/25/2019 Hiti CP-1000 Adminiral ID Card Printer Training

1/44Card Printer Management Group (CPMG)Solid Business Machines Center Incorporated Pa

CP-1000 TRAINING GUIDE



Table of Contents

I. Introduction

1. Printer and Accessories

2. CP-1000 Printer Parts

3. Consumables (Ribbon and Cards)

4. Modules (Magnetic Encoder, Contactless Encoder, SmartCard Encoder, Flipper, Input Hoppe

II. Installation

1. Accessories

2. Device Driver

3. Consumables (Ribbon and Cards)

4. CardDesiree (Card Design Software)

III. Printer Setup and Maintenance1. Ribbon and Card Settings

2. Ribbon Status

3. Cleaning Tool

IV. Card Design & Layout

1. Software Interface

2. Card Editing (Text, Image, Barcode, Etc)

3. Printing of Sample Card

V. Basic Troubleshooting

1. Machine Errors (LCM Display)

2. Card Jam

3. Ribbon Cut

4. IC Chip Missing

5. Ribbon / Card Mismatch

VI. Advance Troubleshooting

1. Product Warranty (Very Important to read)



PRINTER AND ACCESSORIES

CP-1000 Features

High speed printing engine

Uptime increasing with less staff interruption

Wide-range, optional encoding modules

Intuitive user interface

Compact and lightweight body

Low noise in service

CP-1000 SPECIFICATIONS

Print Method Dye Sublimation (Direct-to-Card)

Resolution 300dpi continuous tone

Print Ribbon

Full color YMCKO 400 prints

Full color 1/2 panel YMCKO

560 prints

Full color YMCKOK 330 prints

KO 500 prints

Resin black 1000 prints

Print Speed 21 sec for a full color YMCKO

4.5 sec for a resin black

Accepted Card Size CR-80 (53.98x85.6mm)

Accepted Card Thickness 0.25-1.00mm (10-40mil)

Accepted Card TypePVC or polyester cards with

polished PVC finish

Input Hopper Card

Capacity100 cards (0.76mm/30mil)

Output Hopper Card

Capacity50 cards (0.76mm/30mil)

Memory 64MB

DisplayLCM with multi-language

supported

CP-1000 SPECIFICATIONS

Driver - Compatible OS

WinXP, Vista, Win7 (32/64bit)

Win8 (32/64bit), Win10

Mac OS X 10.6 or above

InterfaceUSB2.0, Ethernet (Optional

Module)

Bundle SoftwareCardDesiree CS (Windows-bas

only)

Power 24.5V, 100W DC Adapter

Weight4.9kg / 10.8lbs (Ribbon and

module excluded)

Dimension(WxHxD) 198(W)x204(H)x354(D)mm

Certificatations FCC, CE, CCC, BIS, cTUVus

Optional Encoding

Modules

Contact smart IC card

encoding module

Contactless (RFID) encoding

module

ISO14443A, ISO14443B,

ISO15693

Magnetic stripe card encodin

module

ISO7811 (Hi-co & Low-co)

Optional Accessories

Flipper module (For dual-side

printing)

High capacity input hopper

(400 cards loader)

Ethernet TCPIP connection

module

Cleaning roller (Dust arreste

excluded)



INTRODUCTION: PRINTER AND ACCESSORIES

Accessories included inside the Box.

1.

CD Installerwith CardDesiree (Software), Firmware and Printer Driver.

2. Power Adaptor

3. Cleaning SwabUse this to clean the Printer Head (ref. to)

4. Cleaning CardUse this when you need to Clean the Rollers inside the Machine. (ref. to Page 6)

5. Power Cable

6. USB Cablein order for you to be able to Print dont forget to connect this USB Cable from Card

Printer to Computer.

7. Cleaning Roller Holder Holds the Cleaning Roller.

8. Cleaning RollerThe main function of this toolwas to absorb the unwanted elements like dust,other residues so it could prevent to mix on the card before/during printing.

9. Card WeightAdd some weight on the card. (ref. to Page 17)

10.Resin K Chipa very important piece when you need to use a Resin K Ribbon (Black Color).

a. Please keep this IC Chip properly because every time you purchase a Resin K Ribbon it doesn

have a Resin Chip. (this chip contains 1000 Prints or Unlimited Printing of Black Ribbon)



INTRODUCTION: CP-1000 PRINTER PARTS

CP-1000 PRINTER PARTS

1. UPPER COVER KNOB TO OPEN

2. LIQUID CRYSTAL MONITOR

3. INPUT HOPPER COVER

4. CARDS WHERE PLACED

5. SLOT FOR CARD TO SKIP CARDS QUEUE

6. CONTACTLESS MODULE SLOT

7. ETHERNET MODULE SLOT

8. POWER ADAPTOR SOCKET

9. USB CABLE SOCKET

10. POWER SWITCH (ON/OFF)

11. SERIAL NUMBER / MANUFACTURING DATE / CP-1000 DETAILS



INTRODUCTION: CP-1000 PRINTER PARTS

CP-1000 PRINTER PARTS

1. THERMAL PRINTER HEAD (HEATS UP DURING PRINTING)

2.TAKE MOTOR (BLUE) AND SUPPLY MOTOR (ORANGE)

This where the ribbon placed.

3. IC CHIP SOCKET (RESINK/YMCKO/YMCKOK/KO)

4. CLEANING CARD HOLDER / CLEANING CARD TAKES PLACE

5.CARD THICKNESS ADJUSTER

From 0.3 ~ 1.0 Card Thickness sizes



INTRODUCTION: CONSUMABLE RIBBON AND CARDS

Item Package Overview

YMCKO 200 Images RibbonPack YMCKO 200 prints ribbon

Carton 16 packs (16 ribbons=3,200 images

YMCKO 400 Images RibbonPack YMCKO 400 prints ribbon


YMCKO 1/2 panel 560 Images

Ribbon

Pack YMCKO 1/2 panel 560 prints ribbon


Resin K 1000 Images RibbonPack Resin K 1000 prints ribbon

Carton16 packs (16 ribbons=16,000

images)

KO 500 Images RibbonPack KO 500 prints ribbon


YMCKOK 170 Images Ribbon Pack YMCKOK 170 prints ribbon


YMCKOK 330 Images RibbonPack YMCKOK 330 prints ribbon


Resin K 1000 Images Ribbon

Pack Resin K 1000 prints ribbon

Carton16 packs (16 ribbons=16,000

images)

HiTi Generic Hologram OverlayPack 350 prints ribbon


YMCKFoO 165 Images RibbonPack YMCKFoO 165 prints ribbon

http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=1http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=6http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=7http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=7http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=2http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=3http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=4http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=4http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=8http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=9http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=5http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=10http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=8http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=5http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=9http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=8http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=4http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=3http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=2http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=7http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=6http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=1http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=10http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=5http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=9http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=8http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=4http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=3http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=2http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=7http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=7http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=6http://www.hiti.com/CardPrinter/EN/Products/Consumable_Detail.asp?pptype=&smenu=c&cid=1



INTRODUCTION: Modules (Magnetic Encoder, Contactless Encode

SmartCard Encoder, Flipper, Input Hopper)

ITEM OVERVIEW

Flipper ModuleDesigned for dual-side printing and field

upgradeable module

High Capacity Input Hopper Maximum 400 cards loader

Contact Smart IC Chip

Encoding ModuleContact Smart IC Chip Encoding Module

Ethernet Module Ethernet TCP-IP connection module

Magnetic Stripe Card Encoding

ModuleSupports ISO 7811 Hi-co / Low-co

Contactless Encoding Module Supports ISO 14443A & B, ISO 15693



INSTALLATION: ACCESSORIES


10/44Card Printer Management Group (CPMG)Solid Business Machines Center Incorporated Pag

INSTALLATION: DEVICE DRIVER

WARNING: DO NOT PLUG-IN USB CABLE OF THE CARD PRINTER TO THE COMPUTE

1. Locate the .exe Application inside the CS-200 Folder then Open the app. You can download the late

version here >http://www.hiti.com/CardPrinter/EN/Support/download.asp?model=CS-200e

a. Note: if you are running the Installer from the CDjust click the Driver Installation to executhe application.

2. Then click the NEXT Button to start installation.

3. Make sure that you are running the Installer as an Administration. If youre going to install the Driv

running in Guest Mode or just an other account without the Administration Permission the

installation may be interrupted and might cause of being unable to print or encounter some errors

before printing.a. Note: if youre going to Runthis application on under the Windows 8.1 OS you need to disab

first the SmartScreen Security to know how to disable it please refer to page .
http://www.hiti.com/CardPrinter/EN/Support/download.asp?model=CS-200ehttp://www.hiti.com/CardPrinter/EN/Support/download.asp?model=CS-200ehttp://www.hiti.com/CardPrinter/EN/Support/download.asp?model=CS-200ehttp://www.hiti.com/CardPrinter/EN/Support/download.asp?model=CS-200e



4. If you are now ready to install the Card Printer click START

5. Wait for it to process that installation



6. A Windows Security Prompt will appear and will ask if you would like to install the HiTi Driver, just t

the check box Always trust software from HiTi Digital Inc.then click the INSTALLButton.

7. An another window will appear that will install the SmartCard Encoding Driver just click NEXT til process will start.



8. SELECT TYPE OF CONNECTION USB WHICH IS DEFAULT, You can now PLUG THE PRINTER TO THE

COMPUTER

9. After you plugged-in the USB CABLE a Window Notification Pop-up will appear on the bottom right

side of your Desktop. Just let it finish the Device Driver Installation.



10.After the Short Period of time installing the Device Printer when you locate the Devices and Printe

you should see a HiTi CS-200e listed on the Printers and Faxes on your Computer.

a. If theres no HiTi CS-200e listed after the device installation try to restart your computer wit

the Card Printer USB CABLE PLUGGED-IN on the Computer.



INSTALLATION: CONSUMABLES (RIBBON AND CARDS)

CLEANING ROLLERS

1. We need to put the Cleaning Rollers first before that we need to place Cleaning Roller

its holder.

Replace the Cleaning Rollers

Place the Cleaning Roller to its Holder

Insert the Cleaning Rollers




CHANGE / INSERT A RIBBON

1. Remove the Ribbon and Chip from the Box and take it out from the Plastic. Careful no

to misplaced or lost the Chip that was included on the box.

2. Open the Top Cover of the Card Printer and follow this method when inserting the

Ribbon inside the Machine.

NOTE: Since the PVC

TUBE was already colo

coded you wont be

confuse of which iswhich. Blue PVC for Blu

Slot and Orange PVC fo

Orange Slot. You need

push down the spring t

adjust the Ribbon hold

TIPS: When changing the Ribbon we suggest that you place the Blue PVC first to its holder so that

youll still be able to adjust the Color. But if you can do it properly you can disregard these tips.

WARNING:

CAREFULLY NOT TO BUMP THE THERMALPRINTER HEAD (TPH) WHEN CHANGING THE

RIBBON IT CAN CAUSE DAMAGE TO THE

PRINTER HEAD IF YOU HARDLY POUND THE

TPH AND IT MAY ALSO AFFECT THE PRINT

QUALITY SO BE EXTRA CAREFUL.




CARDS

1. The very easy part. Just open the Card Input Hopper Cover and then insert the Card

inside with the maximum capacity of 100 Cards. And for the output Hopper with the

maximum capacity if 50 Cards.

2. If youre having a problem with the card to pull-in from the card feeder you need th

help of Card Weight.

Place the Card Weight on the TOP of t

Card.

IMPORTANT: When you open a Bundle of 100 Cards from its plastic cover youll

notice that theres a Static Charge that makes the Cards to stick and very hard to

isolate. In order for you to remove the Static you need to rub to its each card witho

shuffling the bundle of cards.



INSTALLATION: CARDDESIREE

1. Insert the CD to your CD-ROM and wait for the Flash Menu appears. if not, try to locate the Auto R

inside the CD and execute the Autorun.exe.

a. You can manually locate the CardDesiree.exe from the CD.

b. You can download also the latest CardDesiree software from the

BELOW ARE THE STEP BY STEP.



PRINTER SETUP AND MAINTENANCE: RIBBON AND CARDS

ID-1, CR80, or the standard size

Cards are three-dimensional objects and thus have a length, width,

thickness. The official size for the common ID card was codified by International Organization for Standards (ISO) in the specification document

7810 (Identification CardsPhysical Characteristics). Referring to the card typ

ID-1, the dimensions were defined as 3.370 inches wide and 2.125 inches h

The thickness is 0.030 inches. This is the size that is commonly referred to

CR80 and encompasses all financial cards and most other common ca

Virtually every card printer and card production software package is designe

handle ID-1 (or CR80) cards.

Card Thickness

While cards are available in a variety of thicknesses, the most common for ID cards is 0.030 inches. This is 30/1000 o

nch or, as it is commonly called, 30 mil. A card that looks normal but feels a little bit more flexible is typically a 20-24

ard. The very thin, almost paper like cards, are 10 15 mil thickness. Cards thicker than 30 mil are still common in ce

access control environments such as door entry and parking control. These cards are typically single application ca

edicated only to the specific access control function. This is the case because the thicker cardsabove 30 milwill not

will have difficulty fitting into most card reading equipment, payment terminals, or ATMs

YMCKO MONOCHROME

YMCKO

MONOCHROME K

YMCKOK

YMCKO



PRINTER SETUP AND MAINTENANCE: RIBBON STATUS

TO CHECK THE REMAINING RIBBON COUNT PLEASE CHECK THE STEP BY STEP BELOW

1. First go to Printer and Devices. Then locate the HiTi CS-200e then Right click and select Printing

Preferences

2. Under Tools tab click the Ribbon Status and then a pop up will appear showing the remaining ribbo

of your card printer.

If you reach the Number of

remaining Ink Ribbon = 0 then

you need to replace a new

Ribbon also with a New Chip in

order for you to print

continuously .

RIBBON AND CHIP MUST BE

REPLACED!


24/44



CARD DESIGN LAYOUT: SOFTWARE INTERFACE

(CARDDESIREE)

AS YOU CAN SEE ABOVE, THAT IS THE CARDDESIREE SOFTWARE INTERFACE.



ICON / TOOLS PROPERTIES / EDITING FIELD

ADD TEXT

USE THIS IF YOU WANT TO ADD A COLORED TEXT ON THE CARD LAYOUT (YMC RIBBON WILL BE USED



ADD ID

USE THIS TO INSERT AN IMAGE/PHOTO (ONLY YMC RIBBON WILL BE USED)IT HAS THE FEATUERS FOR CROPPING SO THAT YOU CAN CROP THE IMAGE IF YOU HAVE UNNECESSARY SPACE OF THE IMA

NOTE: ONCE YOU CROP THE IMAGE IT DOESNT SAVE/REPLACE THE IMAGE YOU IMPORTED.



ADD IMAGE

USE THIS TO INSERT A BACKGROUND (ONLY YMC RIBBON WILL BE USED)

YOU CAN IMPORT THE CARD TEMPLATE.

ADD BACKGROUND

USE THIS TO INSERT AN IMAGE (ONLY YMC RIBBON WILL BE USED)IT HAS NO FEATURES WHEN YOU WANT TO CROP OUT THE SPACES OF THE IMAGE



ADD BAR CODE

BARCODE GENERATOR (YOU CAN USE YMC OR RESIN K VIA PRINTING METHOD)



ADD RESIN TEXT

USE THIS IF YOU WANT TO ADD A TEXT ON THE DESIGN AND ONLY RESIN K RIBBON WILL BE USED ON

PRINTING

ADD DIAGONAL LINE

HORIZONTAL LINE REVERSE DIAG. LINE VERTICAL LI

USE THIS IF YOU WANT TO INSERT A LINE (YOU CAN USE YMC OR RESIN K VIA PRINTING METHOD)



ADD A FILL UP RECTANGLE

USE THIS IF YOU WANT TO INSERT A BOX OR A CIRCLE SHAPE ON YOUR DESIGN

(YOU CAN USE YMC OR RESIN K VIA PRINTING METHOD)

CIRCLE NO FILL CIRCLE WITH FILL SQUARE NO FILL



ADD QR CODE AND 2D-BAR

CODE

USE THIS TO ADD QR-CODE OR 2D BAR CODE (YOU CAN USE YMC OR RESIN K VIA PRINTING METHOD



ADDITIONAL INFORMATION: FOR RIBBON USAGE AND SOFTWARE

INSERT COLORED TEXT AND PRINT USING YMC

PANELS

INSERT PHOTO ID AND PRINT

USING YMCO PANELS



INSERT IMAGE AND PRINT USING YMC

PANELS

INSERT BACKGROUND AND

PRINT USING YMC



INSERT RESIN TEXT AND

PRINT USING K-OVERLAY

PANELS

INSERT LINES (DIAGONAL, HORIZONTAL

VERTICAL) AND PRINT USING YMCO OR K

PANELS. BASED ON WHAT PRINTING

METHOD YOU WANT TO USE ( Right side

the picture )



INSERT A RECTANGLE (WITH FILL OR W/O FILL) O

CIRCULAR (WITH FILL OR W/O FILL) AND PRINT

USING YMCO OR KO PANELS. BASED ON WHAT

PRINTING METHOD YOU WANT TO USE ( Right side

the picture )

2-D BAR CODE WHICH CONTAINS PDF 41

OR QR CODE AND PRINT USING YMCO O

KO PANELS. BASED ON WHAT PRINTING

METHOD YOU WANT TO USE (Right side othe picture)



INSERT BARCODE AND PRINT USING YMCO OR KO PANE

BASED ON WHAT PRINTING METHOD YOU WANT TO USE

RIGHT SIDE OF THE IMAGE)

HOW TO VIEW THE FRONT AND BACK SIDE OF THE CARD



CLICK FRONT SIDE BUTTON TO VIEW ONLY THE FRONT PREVIEW

DESIGN OF THE CARD.

CLICK THE BACK SIDE BUTTON TO VIEW ONLY THE BACK PREVIEWDESIGN OF THE CARD

NOTE: IF YOURE USING A CP-1000 CARD PRINTER WITHOUTFLIPPER AN ERROR WILL APPEAR ONCE YOU TRY TO PRINT A

BACK SIDE ONLY OF THE CARD PREVIEW. WE SUGGEST THAT IFYOU CREATE A BACK DESIGN OF THE CARD USE THE FRONT

SIDE OF THE SOFTWARE.



CLICK THE DUAL SIDE TO VIEW BOTH FRONT AND BACK PREVIEW O

THE CARD.

NOTE: IF YOURE USING A CP-1000 CARD PRINTER WITHOUT FLIPPER AN ERROR WIL

APPEAR ONCE YOU TRY TO PRINT A BACK SIDE ONLY OF THE CARD PREVIEW. WE

SUGGEST THAT IF YOU CREATE A BACK DESIGN OF THE CARD USE THE FRONT SIDE O

THE SOFTWARE.



CLICK LANDSCAPE BUTTON TO VIEW IN LANDSCAPE MODE IF YOURTEMPLATE IS ON LANDSCAPE ORIENTATION



CLICK PORTRAIT BUTTON TO VIEW IN PORTRAIT MODE IF YOUR TEMPLAT

IS ON PORTRAIT ORIENTATION.



BASIC TROUBLESHOOTING: ERROR ON MACHINE

Control Panel warning message



BASIC TROUBLESHOOTING: RIBBON CUT and CARD JAM

REMOVAL

1. If you experience a Ribbon Cut during printing heres what you need to do. First remove the Ribbon

on the Card Printer.

2. Then after you remove the Ribbon you need to link/connect again the ribbon. You just need a Scot

Tape to reconnect again the broken ribbon in order to do that. Put the scotch tape right on the TOP

where the ribbon was broken just make sure that you properly align the ribbon when doing this. Af

that roll the Ribbon Film going to the Blue Tube or where the USED RIBBON TAKES PLACE. We nee

to do this so that if you insert again the ribbon it will not snap during a Ribbon Roll Check.

3. After you repair the broken Ribbon. We need to remove the CARD inside the Card Printer in order

do that just close. The Cover and youll notice that theres a Warning on the LCM saying that there

Card Jam. Just follow the instructions on the LCM to remove the CARD.

TO DO THE MANUAL REMOVAL OF CARD PLEASE CONTACT THE CP-1000 TECHNICAL SUPPO

(ref to Page 45)


44/44

UITE 303, SINGSON BLDG., PLAZA MORAGA, BINONDO, MANILA, PHILIPPINES 1006

This limited warranty does not extend to any card printer that is not purchased from SOLID BUSINESS MACHINES

CENTER, INCORPORATED (SBMCI)or any of their authorized dealers.

urthermore, this limited warranty shall not be applied to defects resulting from:

a. burned, tampered or any physical damage;

b.operation outside the environmental specification of the product or its normal intended purpose.

c. implied misuse or mishandling, improper transportation or packing, accident, negligence,

misapplication, abuse, natural or personal disaster beyond the control of SBMCI.

d. improper or inadequate maintenance or unauthorized modifications (hardware or firmware)

performed by the end user or any other person or group not authorized by SBMCI;

e.using parts and consumables not certified and distributed by SBMCI or any of their authorizeddealers.

Thus, to prevent potential issues that may arise during its

a. use only certified parts, accessories and consumables distributed by SBMCI or any of their authorized

dealers.

b.ensure that the PVC card is free from dust, dirt, liquids, or any foreign objects before printing on it as

these may cause significant damage to the ribbon or print head.

c.always check if the ribbon and its corresponding chip are properly placed or installed, as well as the card

thickness adjustment in the printer to see if its in the correct setting.

d.regularly perform cleaning and preventive maintenance duties (every ribbon cycle or whenever

needed).

e.refrain from adjusting or changing the default printer settings related to alignment, color, heat, motor

speed and any other sensitive areas as these may affect the printer's overall functionality and output.

f.avoid installation of modules or updating the driver or firmware without the knowledge or supervision

of authorized technical support representatives. SBMCI does not warrant that the functions contained

in the software and firmware will meet your requirements or that the operation of the software will be

uninterrupted or error free.

or product operation, please refer to the user manual included in the package. If you require additional warran

ssistance, please contact our:

Card Printer Management Group - Technical Support: (02) 242-1111 local 700

PRODUCT RETURN THROUGH SHIPPING:1 Carefully pack and send prepaid adequately insured and preferably in the original carton Include details of the defe

PRODUCT WARRANTYLIMITATIONS & RECOMMENDATIONS

Documents

Hiti CP-1000 Adminiral ID Card Printer Training