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HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website: www.mc.vanderbilt.edu/HIPAA HIPAA Basic Training

HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website: HIPAA Basic

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Page 1: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

HIPAA Basic Trainingfor

Privacy and Information Security

Vanderbilt University Medical Center

VUMC HIPAA Website: www.mc.vanderbilt.edu/HIPAA

HIPAA Basic Training

Page 2: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Vanderbilt Credo“We treat others as we wish to be treated”

Vanderbilt Credo Behavior“I respect privacy and confidentiality”

Page 3: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

What is HIPAA?

What Does HIPAA Do?Limits how we use and share patient information

Gives patients more control over their information

Protects the integrity, availability and confidentiality of patient information

Defines violation penalties

Health Insurance Portability and Accountability Act of 1996

Page 4: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

What is Protected under HIPAA?

Individually identifiable health information: That is collected from an individual, or

That is created or received by A health care provider

Employer

Health insurer’s plan

This information can be in any form:

Written, verbal, or electronic

Page 5: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Information pertaining to HIV, alcohol and drug treatment, psychotherapy notes, etc.

have even more stringent protections.

What is Protected under HIPAA?

Page 6: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Patient Rights

ALL Patients have the right to:

Receive a Notice of Privacy Practices that describes how we use and share their information

Review and obtain copies of their medical and financial records

Request amendments to their medical record if they believe information is incorrect or missing.

HIPAA regulations provide individuals with certain rights that are reflected in VUMC

policy.

Page 7: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Sharing Patient Information

Treatment (physicians involved with care, family members involved in patient’s care, etc.)

Payment (insurance companies, other third parties)

Administrative functions (QI, financial analysis, educational or training activities

Other specific exceptions (required by law, Department of Public Health)

You must obtain patient authorization except in the following circumstances:

Page 8: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Protecting the Privacy of Patient Information

Only share patient information with other faculty and staff who need the information to do their job.

Avoid accessing a patient’s record unless you need to do so for your job or you have written permission from the patient.

You are not allowed to access the record of your co-worker, spouse, or family member unless there

is written authorization in the patient’s record.

Page 9: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Key Information Security Practices

Passwords & Electronic Signatures

Logging Off/Locking Computers

E-mailFiles

PasswordsWeb sites

E-mail

Page 10: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Passwords and Electronic Signatures

DO choose ones that you can remember

DO remember that the longer they are, the better

DO use numbers, uppercase and lowercase letters, and special symbols to create them, where allowed

Some Do’s related to passwords and electronic signatures.

Page 11: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Some Don’ts related to passwords and electronic signatures.

DO NOT share them with anyone

DO NOT write them down where others can see them or store them where others can access them

DO NOT use words, names, or personal data others may guess, such as the name of your pet.

Passwords and Electronic Signatures

Page 12: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Logging Off Computers

Log Off OR\Lock the computer screen

If you need to walk away from a computer you are using, always:

Page 13: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

E-mail

E-mail sent over the Internet is generally unencrypted and not secure.

Find alternative ways to communicate confidential information

(e.g., encryption, MyHealthAtVanderbilt, password protected files, VPN)

Limit the amount of patient information.

Beware of E-mail Attachments!

Page 14: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Auditing

The Privacy Office conducts audits daily on the medical records of employees who come to the hospital to monitor for inappropriate access.

Audits are also conducted whenever a patient suspects that their medical record may have been inappropriately accessed.

Page 15: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Sanctions for Privacy and Information Security Violations

VUMC considers it a serious incident anytime that a privacy or security violation occurs.

HIPAA requires that we monitor information system activity which assists in identifying violations and that we document all incidents.

Disciplinary/corrective action ranges from training/counseling to termination.

Page 16: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

What Should Be Reported?

Privacy and Security Violations:

Looking at someone else’s confidential data

Paperwork with patient information lying around unattended

Sharing passwords or electronic signatures or the use of another employee’s password or electronic signature

Page 17: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Privacy Office (936-3594) or e-mail [email protected]

Help Desk 343-HELP (343-4357)

Compliance Reporting Line (343-0135)

Always forward Patient privacy complaints to Patient Affairs (322-6154) or the Privacy Office.

Your manager

Contact One of the Following to Report Privacy & Information Security Incidents

Page 18: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

The Bottom Line

Consider the patient’s perspective and give them control over how their information is used.

Avoid situations in which the patient would object to how their information was used or shared.

Implement appropriate security measures to maintain the integrity of patient data, ensure its availability, and keep it confidential.

Be familiar with Vanderbilt’s privacy & information security policies at: www.mc.vanderbilt.edu/HIPAA

Page 19: HIPAA Basic Training for Privacy and Information Security Vanderbilt University Medical Center VUMC HIPAA Website:  HIPAA Basic

Final Instructions

To complete the training you must print off the HIPAA Test and submit it to the manager in your department for filing in your personnel file.

Any questions related to this training may be submitted to the Privacy Office at [email protected] or call

936-3594.