HILLSBOROUGH COUNTY - USF ?· HILLSBOROUGH COUNTY EMERGENCY OPERATIONS CENTER GUIDE MAY 3, 2001 HILLSBOROUGH…

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  • HILLSBOROUGH COUNTY

    EMERGENCY OPERATIONS CENTER GUIDE

    MAY 3, 2001

    HILLSBOROUGH COUNTY Emergency Management 2711 East Hanna Avenue

    Tampa, Florida 33610

    December 16, 2003

  • TABLE OF CONTENTS

    PAGE INTRODUCTION....................................................................................................................................... 1 SECTION I. EMERGENCY OPERATIONS CENTER........................................................................................ 2

    I.1 EOC FUNCTIONS..................................................................................................... 2 I.2 DESCRIPTION OF THE EOC ..............................................................................2-3 I.3 EOC STAFF/WORK STATION ASSIGNMENTS ............................................6-8 I.4 SECURITY ................................................................................................................. 9 I.5 EOC INFORMATION/INSTRUCTIONS ..........................................................9-10 I.6 EOC PHONE/INTERCOM INSTRUCTIONS ..................................................... 11 II. ACTIVATION ............................................................................................................................. 12 II.1 AUTHORITY ........................................................................................................... 12 II.2 ACTIVATION OF THE EOC ................................................................................ 12 II.3 WARNING...........................................................................................................12-13 II.4 LOCALIZED DISASTER....................................................................................... 13 II.5 COUNTYWIDE DISASTER................................................................................... 13 II.6 EOC HURRICANE PREPARATION CHECKLISTS ...................................14-19 III. STAFFING ................................................................................................................................... 20 III.1 DISASTER GROUP REPRESENTATIVES......................................................... 20 III.2 EMERGENCY MANAGEMENT STAFF............................................................. 20 III.3 EMERGENCY POLICY GROUP.....................................................................20-21 III.4 DIRECTOR OF EMERGENCY MANAGEMENT ............................................. 21 III.5 EXECUTIVE SUPPORT GROUP ......................................................................... 21

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  • III.6 EOC OPERATIONS GROUP ................................................................................ 22 IV. COMMUNICATIONS ................................................................................................................ 23 IV.1 COUNTY WARNING POINT................................................................................ 23 IV.2 TWO-WAY EMERGENCY COMMUNICATIONS.......................................23-25 V. CITIZENS RESPONSE CENTER (CRC) ................................................................................ 26 V.1 CRC FUNCTIONS................................................................................................... 26 V.2 CRC OPERATIONS................................................................................................ 26 V.3 CRC SUPERVISOR ................................................................................................ 26 VI. MEDIA RELATIONS ................................................................................................................. 27 VI.1 EOC PUBLIC INFORMATION OFFICER RESPONSIBILITIES ................... 27 VI.2 MEDIA ACCESS TO THE EOC............................................................................ 27 VI.3 EOC MEDIA FACILITIES .................................................................................... 27 VI.4 EOC MEDIA PLAN............................................................................................27-28 VII. EOC OPERATIONS ................................................................................................................... 29 VII.1 MESSAGE FLOW IN THE EOC........................................................................... 29 VII.2 RESOURCE REQUESTS ..................................................................................29-33 VII.3 STARTEX/ACTIVATION AND SHIFT CHANGE BRIEFING OUTLINE............................................................................................. 34 VIII. REPORTS .................................................................................................................................... 35 VIII.1 INCIDENT REPORTS ............................................................................................ 35 VIII.2 SITUATION REPORTS.......................................................................................... 35 VIII.3 DAMAGE ASSESSMENT REPORTS .................................................................. 35 VIII.4 ESSENTIAL INFORMATION REQUIREMENTS ........................................35-41 IX EMERGENCY SUPPORT FUNCTIONS............................................................................56-64

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  • LIST OF ILLUSTRATIONS PAGE

    EOC DIAGRAM......................................................................................................................................... 4 OPERATIONS ROOM SEATING DIAGRAM ...................................................................................... 5 EOC STATION ASSIGNMENTS..........................................................................................................6-7 EOC STAFFING REQUIREMENTS....................................................................................................... 8 EOC HURRICANE PREPARATION CHECKLISTS ....................................................................14-19

    FORMS

    REQUEST FOR ASSISTANCE FORM................................................................................................. 33 FLORIDA DEM SITREP FORM ......................................................................................................42-43 HILLSBOROUGH COUNTY SITREP FORM (PRE-STORM) ......................................................... 44 HILLSBOROUGH COUNTY SITREP FORM (RESPONSE)............................................................ 45 EOC MESSAGE CONTROL FORM ................................................................................................46-47 ACTION OFFICER LOG SHEET ......................................................................................................... 48 EOC MESSAGE CONTROL LOG ........................................................................................................ 49 INITIAL DAMAGE ASSESSMENT HOUSING LOSSES ..........................................................50-51 INITIAL DAMAGE ASSESSMENT BUSINESS LOSSES..........................................................52-53 INITIAL DAMAGE ASSESSMENT PUBLIC ASSISTANCE ....................................................54-55

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  • INTRODUCTION PURPOSE: The purpose of the Emergency Operations Center Guide is to provide guidance for activation and operation of the Hillsborough County Emergency Operations Center (EOC) for actual or threatened disasters. The Emergency Operations Center Guide describes the EOC, its staffing during activation, emergency communications capabilities and required reports during emergency situations. Details of how the EOC and Hillsborough County Emergency Management interface with County disaster preparation, response, and recovery operations can be found in the Hillsborough County Comprehensive Emergency Management Plan (CEMP).

    SECTION CONTENTS SECTION I - EMERGENCY OPERATIONS CENTER: Describes the layout of the EOC and defines security procedures required during an emergency activation of the EOC. SECTION II - ACTIVATION: Describes the legal authority for emergency response operations and the warning system used in the County. This section also contains an EOC activation preparation checklist. SECTION III STAFFING: Describes the operational and decision-making groups which coordinate emergency response activities during emergency activation of the EOC. SECTION IV - COMMUNICATIONS: Describes the communications responsibilities of the EOC and the communications facilities available to Operations Group members during emergency activation. SECTION V - CITIZENS RESPONSE CENTER (CRC): Provides a brief description of the organization and function of the CRC. SECTION VI - MEDIA RELATIONS: Describes the role and function of the EOC Public Information Staff during an emergency activation. SECTION VII - EOC OPERATIONS: Describes message flow and resource request procedures. Also contains Activation/Startex and Change of Shift briefing outlines. SECTION VIII - REPORTS: Lists required reports and describes reporting responsibilities during emergency situations. SECTION IX - EMERGENCY SUPPORT FUNCTIONS (ESFs): Provides a detailed description of the ESF system as organized at State DEM and Hillsborough County.

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  • SECTION I: EMERGENCY OPERATIONS CENTER I.1 EOC FUNCTIONS The Hillsborough County Emergency Operations Center (EOC) is located at 2711 East Hanna Avenue, Tampa, Florida, directly behind the Hillsborough County Fire/Rescue Headquarters. The EOC houses the Hillsborough County Public Safety Department, Emergency Management and the Emergency Di