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Demand-driven Acquisition at Oxford University Hilla Wait (Philosophy & Theology Librarian, Bodleian Libraries)

Hilla Wait (Philosophy & Theology Librarian, Bodleian Libraries)

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Hilla Wait (Philosophy & Theology Librarian, Bodleian Libraries) Slide 2 What is DDA User-led selection of new books Utilises the instant accessibility of e-book acquisitions Enables staff to test the level of demand for a title before purchase Staff select the range (profile) of books on offer Time/cost-effective way to meet reader needs instantly Readers need not know that the books are not owned by the institution Slide 3 Oxford e-book context 454,000 e-books Oxford partner projects (EEBO, Google) Outright purchases (Past Masters, Blackwell Reference) Subscription subject packages (ORO, OSO, CCO, ACLS, Cengage, Springer, Elsevier, 24x7) Pick&Mix (Ebsco; EBL; DeGruyter, Taylor & Francis) Chinese e-book collections Usage statistics (Counter) 2,176,112 chapter requests Oxfords total e-resources annual budget 4,200,000 E-books annual cost? Devolved to subject budgets Slide 4 EBL = Electronic Books Library Aggregator offering access to multiple publishers e-books Purchase content outright own in perpetuity Unlimited simultaneous access (up to 325) Non-linear Lending = multiple- concurrent access to all titles up to 325 loans per year renewing automatically annually Loan = 24 hours view / download = 1 credit Free Browse Period 10 Minutes owned / 5 minutes non-owned Books may be borrowed to mobile e-reader devices Slide 5 Mobile devices for EBL i-Pad i-Phones & android phones Sony e-readers Other e-readers using Adobe Digital Library e.g. KOBO, NOOK etc. Does not work on Kindles Bluefire reader on i -Pad Slide 6 EBL reader requests Less than 10 requests via this model in 2 years Is DDA the answer? Slide 7 Buying from EBL Choose books Choose preselected fund Drop down to fund code Books available in 30 seconds OCLC Marc record loaded centrally to SOLO Charged to subject budget Very popular Slide 8 The DDA project in Oxford Unlike other universities, no dedicated staff The DDA team Research - Jo Gardner (Health Care Libraries) Operation - Hilla Wait (Philosophy & Theology Librarian) Acquisitions and Payments - Ann Evans, Nicky Mountfort, Zita Vellinga (C&RD staff) Cataloguing - Alison Felstead, Nathalie Chaddock- Thomas (C&RD staff) Techie bits - Nathalie Schulz, Andy MacKinnon (BLDDS) Oversight - Catriona Cannon (Associate Director, Collection Support) Slide 9 Research on DDA in other UK HE institutions Newcastle University EBL, launched February 2010 Kings College, London EBL, launched December 2010 UWE DawsonEra, launched March 2012 Case studies on JISC web-site https://ebmotmet.wikispaces.com/Case_studies https://ebmotmet.wikispaces.com/Case_studies Patron-driven acquisitions : history and best practices / edited by David A. Swords. De Gruyter Saur. 2011 ISBN: 9783110253016 Slide 10 Newcastle University 18 month project, launched Feb 2010 80k budget at start All subjects Ebooks Team = 4 technical experts, and 8 liaison librarians More than 110,000 DDA records loaded onto catalogue in one week Purchase triggered on third loan request (revised to fifth request) All requests mediated by acquisitions staff, forwarded to subject librarians if >35. Slide 11 Kings College, London Service implemented in December 2010 All subjects, but main target groups are humanities and social sciences Staffing: 2 members of technical team Created a Scholarly Collection Profile of 90,000 titles Purchase triggered on fourth loan request No requests are mediated Readers are limited to one loan per day. Slide 12 UWE 6 month trial, launched March 2012 5K budget at start Limited to criminology, forensics, genetics. Staffing: Acquisitions Librarian and 2 subject librarians Collection created by subject librarians, limited by Dewey range and publication date 2800 records loaded onto catalogue Purchase triggered after one loan request Purchase mediated by subject librarians if >15 Slide 13 DDA in other UK HE institutions: Conclusions Huge variations Budgets Collection profile Staff Configuration Evaluation Need to evaluate, respond rapidly and adjust frequently Finding a sustainable funding method for PDA remains a challenge Slide 14 Adapting DDA for Oxford Difficulties Scale and complexity of Oxfords operations Membership of cataloguing consortia Large community of external users Materials budget devolved to subject librarians Avoiding duplication with existing e-book subscriptions Finding time Strengths Long experience with e-books Existing relationships with e-book suppliers Very expert technical staff Highly-motivated and diverse readership Aim to test whether the model enables a more rapid and targeted response to reader needs for new acquisitions Slide 15 DDA In Oxford Pilot scheme was set up for TT 2012 Initial budget - 5,000 Provided by Oxfords existing e-books supplier EBL Instant access including mobile devices Books limited to recent academic publications (2009-2012) in humanities, medical & biological sciences (33 publishers) 10,000 records added to SOLO Lump sum paid up-front to suppliers Readers encouraged to register to enable tracking of trial books Rental and purchase limited to University members Slide 16 Acquisitions Workflow A separate distinct fund-code was set up with EBL to pay for these titles Unusually, we paid in advance into a Blackwell's deposit account Invoices were prepaid and added to ORACLE. These invoices were for the initial pilot amount in advance. This was topped up as the project continued and further funding was found. Full title lists of purchased items were supplied and acquisitions staff placed retrospective orders on Aleph against each distinct purchased title A dummy order was placed on the system to link to invoices for loans Dummy packing-slip invoices were sent on a weekly basis, and invoices were added to Aleph, including VAT costs. As already prepaid on ORACLE, these were then just scanned online for reference. There were separate invoices for loans and for outright purchases. Subject librarians could continue to make direct purchases from EBL against their own funds without confusion with the DDA pilot. Slide 17 Cataloguing Workflow 1 Oxford completed a technical profile for the supply of the MARC catalogue records for SOLO EBL provided a file of nearly 10K records, with URLs, based on the subject selection profile BDLSS loaded the full records into the Aleph Resources File, to keep them separate from the main bibliographic database (and prevent export) The records were published to SOLO, and clustered with records for the print titles The titles in SOLO were switched on by EBL at the agreed time, to provide access to authenticated readers by clicking the URLs When purchases were triggered by readers, the same mechanism as used for standard ebook purchases kicked in Slide 18 Cataloguing Workflow 2 A notification was sent to the ebooks cataloguer, and a second catalogue record for each purchased title was made available for downloading from OCLC The ebooks cataloguer downloaded the records from OCLC and prepared them for loading as usual These OCLC records were generally of better quality than those supplied by EBL These records were loaded into the main bibliographic database and published to SOLO This meant there were two records for the same purchased ebook in SOLO for the duration of the pilot: an acceptable risk The ebooks cataloguer sent the record control numbers and titles for purchase to acquisitions staff At the end of the pilot, the EBL records were removed from SOLO by suppressing (but not deleting) them in the Resources File These records can be unsuppressed if the project resumes, or deleted in bulk from Aleph Slide 19 Project Launch Deliberately low-key No publicity to readers (already experienced in using EBL books Information to library staff Background to project How to identify the books (Bib02 system numbers) How to support readers Warning that the books would not be accessible to external readers Slide 20 Access Model for DDA Titles Free Browse Period of 5 minutes per title First access = 24 hour rental =10% charge Second access = 24 hour rental =10% charge Third access = auto-purchase = permanent = 100% charge Total cost per book = 120% of normal e-book cost Very expensive books required staff mediation for rental or purchase Potential limit on number of rentals per reader per day Regular reports and alerts Slide 21 The Reader Experience Bibliographical record on SOLO appears identical to other e-book records This book is not yet available in print in Oxford Slide 22 Accessing the e-book Slide 23 At the end of 5 minutes browse The reader can choose to carry on And trigger a loan ($19.50 in this example) Slide 24 Information to project staff E-mail to report rental Invoice report Slide 25 Access to very expensive books Limit of 25 per rental Staff mediation for more expensive titles 2 requests both agreed within 3 hours Slide 26 Adjustments during the Oxford project Additional funding extended the project several times Introduction of registration option to assist with analysis Switching on (and off) the loan/purchase cost display Setting limits for the number of loans per patron per day Additional guidance to reading room staff (external readers issues) Slide 27 Time-scale and Costs Original budget 5,000 Increase of 3,000 before project start Additional 3,000 Final costs underwritten to end 5,713 Project ran 1 May-15 June 2012 At peak, averaging 3,000 per week Final costs: 16,713.38 80 Auto-purchases 856 rentals Slide 28 What can the pilot tell us? Analysis Age of purchases Print availability Time of access Reader type Subject areas Feedback Over time, analyse repeat use of purchases Slide 29 Examples of usage of theology books Slide 30 Auto-purchases in Philosophy & Theology Reader department Reader category Slide 31 Analysis of auto-purchases by subject Slide 32 Analysis of rentals by subject Slide 33 Usage example E-book rented while print copy was on loan Slide 34 What do we know already The demand is there Way of spending money very fast Way of satisfying reader needs very fast Avoids paying purchase price for books which may only be needed once Difficult to limit by subject without putting in a lot more work on the profile Slide 35 Accessibility versus availability DDA project moved 10,000 records from EBL catalogue to SOLO Full EBL catalogue accessible from OxLIP+ - 278686 titles University members already had free 10 minutes browse per title and a purchase request option Requests over 2 years