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Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish, and Kay Brawley Presented by:

Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

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Page 1: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Helping Career Development Practitioners Through Training, Certification, and Credentialing

Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish, and Kay BrawleyPresented by:

Page 2: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

AgendaSetting the Scene

Exploring Competenc

y Framework

s

Getting Started

Sharing Case

Examples

Page 3: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

SETTING THE SCENE

Page 4: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Opening Thoughts

What is happening in your region/jurisdiction? 

• Is training/certification/credentialing a big deal or off the radar?

• Why?

What is your personal experience with certification/credentialing?  

• Have you pursued it?• Why or why not?

Page 5: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Some Thoughts on CDP Training

Wide variety of content and quality

Inconsistent terminology

Restricted view of

“comprehensive” career services

Evolving nature of work

requires constant curriculum updates

Country-specific information

Page 6: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

A “Competent” Practitioner . . .

Knowledge

AttitudesSkills

Page 7: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

EXPLORING COMPETENCY FRAMEWORKS

Page 8: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Global Career Development Facilitator (GCDF)

• Developed in US (1997)• 12 core competencies• 15 country-specific credentials

Source: http://www.cce-global.org/GCDF

BulgariaCanadaChinaCyprusGermanyGreeceHong KongHungary

JapanSouth KoreaMacedoniaNew ZealandRomaniaTaiwanUnited States

Page 9: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

GCDF Competencies

Helping SkillsLabor Market Information and Resources

AssessmentDiverse Populations

Ethical and Legal IssuesCareer Development Models

Employability SkillsTraining Clients and Peers

Program Management/ImplementationPromotion and Public Relations

TechnologyConsultationSource: http://www.cce-global.org/GCDF

Page 10: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Educational & Vocational Guidance Practitioner (EVGP)

• Adopted by IAEVG (2003)• 11 core competencies• 10 specialized competencies• 3 pre-approved training providers

• Life Strategies Ltd.• Canadian Career Development

Foundation• Alberta Works

Source: www.iaevg.org/iaevg/nav.cfm?lang=2&menu=1&submenu=6

Page 11: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

EVGP Core Competencies

Demonstrate ethical behavior / professional conduct

Demonstrate advocacy / leadership

Demonstrate awareness / appreciation of clients’ culture

Integrate theory / research into practice

Skills to design, implement and evaluate programs / interventions

Demonstrate awareness of personal capacity / limitations

Ability to communicate effectively

Knowledge of updated information on trends / issues

Social and cross-cultural sensitiveness

Skills to cooperate effectively

Demonstrate knowledge of lifelong career development processAdapted from: http://

www.iaevg.org/iaevg/nav.cfm?lang=2&menu=1&submenu=6

Page 12: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Career Professional Competencies (CDANZ)

Professional Knowledge

Helping Skills

Relationship Management

Professional Practice and Development

Source: www.cdanz.org.nz/career-professionals/career-competencies/

Page 13: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Careers Industry Council of Australia (CICA) Core Competencies

Career Development TheoryLabour MarketAdvanced Communication SkillsEthical

PracticeDiversityInformation and Resource

ManagementProfessional Practice

Source: http://www.cica.org.au/uploads/cica_prof_standards_booklet.pdf

Page 14: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Career Development Standards & Guidelines

Core Competencies

• Professional Behaviour• Interpersonal Competence• Career Development

Knowledge• Needs Assessment and

Referral

Specializations

• Assessment• Facilitated and Individual

Group Learning• Career Counselling• Information and Resource

Management• Work Development• Community Capacity

Building

Source:http://career-dev-guidelines.org/career_dev/index.php/the-standards-guidelines

Page 15: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Competency-Based CDP Training (CCDF)

Career Development FoundationsCareer Development

TheoriesCareer Development ProcessAssessme

ntCareer Service ChallengesEthic

sUsing LMI in Career DevelopmentFacilitating

LearningWork SearchCommunity Capacity Building

Page 16: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

National Employment Counseling Competencies (NECA)

Counseling Skills

Individual and Group Assessment Skills

Group Counseling

Development and Use of Employment-Related Information

Computer Related SkillsEmployment Plan Development, Implementation and Case

ManagementPlacement Skills

Community Relationship Skills

Workload Management and Intra-Office Relationship Skills

Professional Development Skills

Page 17: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Common Themes

Page 18: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

GETTING STARTED

Page 19: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Career Education Benchmarks (NZ)

Leadership

Student Career Mgmt Competencies

Programmes and

Services

InformationSystems

Source: http://www.careers.govt.nz/educators-practitioners/planning/career-education-benchmarks/benchmarks

/

Employer/Industry

Engagement

Student Career Mgmt Competencies

Organization Engagement

StudentEngagement

Leadership

Student Career Mgmt Competencies

Programme Delivery

Transition to Secondary

School

Year 7 and 8 Secondary

Tertiary

Page 20: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Career Management Professional Program (Canada)

• 2 weeks, 20 hours• Asynchronous, facilitated online

training • Partnership with Yorkville University• Mapped to Canadian S&Gs• Pre-Approved CEUs

12 Courses

• CDP Essentials (10 courses)• GCDF-CA (11 courses)• EVGP (7 courses)

3 Specializatio

ns

Page 21: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

CCDF Competency-Based CDP Training (Canada)

• 18-45 hours per course• Blended deliveryFormat

• Participant needs/realities (e.g., culture)• Workplace application (i.e., professional

and organizational development)Focus

• Governments• First Nations and Inuit organizations• Post-secondary institutions

Partnerships

• IAEVG• GCDF

Pre-Approved

Page 22: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Working Ahead, Moving Forward™ (US)

• Asynchronous, facilitated online training• Approved GCDF-US training

12 weeks, 2 reading breaks

• Understand the history, scope, ethics and theory of Employment Counseling, Career and Workforce Development

• Become familiar with the varied roles of career development facilitators

• Define and describe the 12 GCDF competencies

• Be prepared to assemble their GCDF applications

Participants will

Page 23: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

3 Options for Credentialing

Develop New

Program for an

Existing Credential

Establish a New

Credential for Your Existing Program

Align Existing Program

to an Existing

Credential

Page 24: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Aligning Existing Program to Credentials

Challenges

• Mapping can be awkward

• Investment of time and money can be substantial

• Clear communication of course content may be difficult

• Learning systems and requirements may be unfamiliar

• Connecting across international borders is challenging

Benefits

• Establish/enhance credibility of your program

• Provide quality assurance to students

• Promote sector professionalism

Page 25: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Developing a New Program

Challenges

• Investment of time and money can be substantial

• Starting from scratch• No existing course

content/resources• Need to identify

qualified instructors• May need to pilot

program / go through institutional review

• Marketing an “unknown” program is difficult

Benefits

• Provide clear alignment to credential

• Use existing framework to structure program

• Establish credibility of your program

• Provide quality assurance to students

• Promote sector professionalism

Page 26: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

SHARING CASE EXAMPLES

Page 27: Helping Career Development Practitioners Through Training, Certification, and Credentialing Deirdre Pickerell, Roberta Neault, Sareena Hopkins, Dale Furbish,

Closing Thoughts

What do you see as the benefits of training, certification, and credentialing?

What are some challenges and frustrations?