TOWER GUIDEHELPFUL INFORMATION AT YOUR FINGERTIPS

Produced by LaurieBates,RN NatalieHodge,RN AllisonKrantz,RN CourtneyPuentes,RN

Project Advisors BettyJax,ARNP,Admin.Director, NursingEducation MaureenLaTour,RN,NurseEducator

Cover Artwork ChristopherJones

Tower Guide Design & Production PublicationServices, ShandsHealthCare

. . . . . . . . . . . .N U R S I N G E X C E L L E N C E

Experienced CareExpert Caring

TABLE OF CONTENTS

NursingUnits......................................................................................................1–4

NursingResources......................................................................................... 5–10

DepartmentalServices................................................................................ 11–32

PatientandFamilyResources................................................................33–35

PortalInformation.......................................................................................36–45

GIFTS,RACE,PASS...........................................................................................46

BannedAbbreviations......................................................................................47

Transportation/ShuttleService.......................................................... 48–50

ShuttleMap........................................................................... InsideBackCover

NNURSING UNITS: NORTH TOWERUnit/Location Patient Populations Phone #

ADTU–1stfloor Admission&Dischargepts 50930

OR–2ndfloor 50023

PACU–2ndfloorPerioperativeAnesthesiaCareUnit:PreoperativeHolding;MainRecovery;AmbulatorySurgery

50038

CICU–2ndfloorCardiothoracicSurgeryIntensiveCare/CoronaryCareUnit

50024

SICU/IMC–2ndfloor

SurgicalICU/IMC–Vascular,Urology,ENT;CardiothoracicIMC

50025

L&D–3rdfloor LaborandDelivery 50034

Mother/Baby–3rdfloor

Antepartumandpostpartum;NewbornNursery

50035

NICU–3rdfloorNeonatalIntensiveCareUnitsLevelI,II,andIII

50033

1Nursing Units: North Tower

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NUnit/Location Patient Populations Phone #

CRC–3rdfloor ClinicalResearchCenter 50032

42PedsPediatricBMTUandOncology;PediatricOncologyClinic

50042

44Peds PediatricIMCandMed/Surg 50044

45Peds PediatricMed/Surg 50045

52Psych Psychiatry 50052

Dialysis–5thfloor AcuteDialysisAdult50265Peds50255

54Med/surg&IMCCardiacSurgeryMed/Surg,CardiologyIMC&Med/Surg

50054

55–Med/surgVascular,Urology,Ophthalmology,ENT,&OralSurgery

50055

64–Medicine InternalMedicine 50064

65–Neurology/medicine

Neurology/Stroke/EMU;CommunityHealth&FamilyMedicine

50065

72–BurnCenter BurnUnit,BurnOR 50200

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NUnit/Location Patient Populations Phone #

74–GeneralMedicine

HospitalistServices 50074

75–GeneralMedicine

HospitalistServices 50075

82–NSICUNeuroIntensiveCareUnit-Neurosurgery,Neurology

50082

94–MedicineIMCInternalMed,Hospitalist,FamilyMed,GIMed,&Cardiology1AHeartTransplant

50094

95–Med/SurgGIMedicine,Kidney,Liver&PancreasTransplant

50095

10-4PICUPediatricIntensiveCareUnit–GeneralPedsandPedsSurg

51004

10-5Med/Surg Burns,PlasticSurgery,NSGSpineSurgery 51050

11-4MICUMedicalIntensiveCareUnit:InternalMed,Hospitalist,FamilyMed,GIMed,Hem/Onc

55114

11-5Med/Surg Neurosurgery 51155

3

SUnit/Location Patient Populations Phone #

ED–1stfloor 30800

2WOR OR&InterventionalOR-30920Int.-30926

2EPACU Pre-op,PACU,SurgicalWaiting 30922

4ESICU/IMCSurgOnc,GeneralSurg,Gyn,AbdTransplant

30942

4WSICU/IMC Trauma,NSGTrauma,Orthopaedics 30941

5EMed/Surg GeneralSurgery;Surg/Onc 30952

5WMed/Surg Trauma&AcuteSurgery 30951

6E PostpartumOB;GYNSurg 30962

6WMed/Surg Orthopaedics 30961

7EBMTOutpt AdultBoneMarrowTransplantClinic 30972

7WBMTU AdultBoneMarrowTransplant 30971

8EMedicalHem/Onc Hem/Onc;LungTransplant 30980

NURSING UNITS: SOUTH TOWER

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NURSING RESOURCES 1. SWATConsult – Rapid Response Team –Dial “69” on any

hard-wired phone • Patientswithacuteclinicalchanges. • Dial“69”andasktheoperatorforaSWATconsult.AnICUCharge

Nurse,aRespiratoryTherapist,aNursingCoordinator,andaStatRN willrespond.

2. Condition H – Dial “61” • Patientsandfamilycanactivatetherapidresponseteambydialing“61.” • Thepurposeoftheteamistogivepatientsandfamiliesdirectaccess

tospeciallytrainedhospitalstaffformedicalconcernsoremergencies.

3. Stroke Alert – in house – Dial “69” on any hard-wired phone • ActivateStrokeAlertatfirstsignofastroke. • Notifyprimaryservice. • Neurologyresident,65CN&82CNwillrespondtostrokealert.

5Nursing Resources

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4. Code Blue – Dial “66” from any hard-wired phone in the hospital

Both Towers • Patientrooms–press“staffemergency”buttononNurseCallwallunit,

ordouble-clickthenursecallbuttonifyouhavealocatorbadgeon. Thestaffemergencybuttononlyactivatesalocalunit-basedalarm.

North Tower • ToactivateCodeBlue,pressbluetoggleswitchatNursingStationdesk.

(Alwaysfollow-upwithacallto“66”andstateroomnumberand whetherpatientisadultorpediatric.) South Tower

• AllpatientroomswillhaveaCodeBluebuttonontheNurseCallwall unit.ThisactivatestheCodeBluesystemthroughtheoperator. • SouthTowerNursingStationshaveaCodeBluebuttonatthe NursingStationifneeded.

• AllCodeBluesshouldalsobecalledto“66”;stateroomnumberand whetherpatientisadultorpediatric. Tunnel

• AEDsarelocatedinthetunnel.WhenyouopenthedoortotheAED,acall isactivatedtotheoperatorandtwo-waycommunicationisestablished. • Hard-wiredphonesarealsointhetunneland“66”canbedialedfora CodeBlue;statelocationandwhetherpatientisadultorpediatric.

• EDwillrespondtocodesinthetunnel.6

5. Nursing Coordinators – Cell 494-5740 or 494-5795; Pager 413-3498 • Providenursingadministrativecoverageonoff-shiftsandweekends.

6. Stat Nursesprovideclinicalsupport24-7. Pagers: Adult:413-4574Peds:413-5375. • StatNursegroupisamixofM/S,peds,andICUexperiencedRNs. • Performbedsidecare,transport,startdifficultI.V.s/drawlabs. • Respondtoemergencysituations.

7. I.V. Nurse OneLPNdayshift,oneLPNeveningshiftM-FPager:413-1607

• CallfordifficultI.V.s.only.TheI.V.nursewilltriageyourcallalongwith theneedforI.V.sonotherunitsandgettoyouassoonaspossible.

8. Stat Clerks

Oneclerkprovidesclericalsupportfrom1100-1930,theotherfrom 2300–0730.Pager:413-6488

9. LIFT team – ext. 57827 Provideliftingandturningassistanceforancillaryareasandallnursing

units.

7Nursing Resources

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10. PICC Team • Thepre-printedPICCorderformandconsentformmustbefilledout

andsignedbythephysician. • Theordermustthenbefaxedtoext.43731. • ThePICCChargeNurseconstantlytriagestodeterminewhichpatients

aremosturgent. • ContactNumbers:Mon.–Fri.(7a.m.–3p.m.)page413-2522orcall

ext.50102.(After3p.m.andallweekendmustgothroughthe pager413-2522.)

11. Diabetes Resource Nurses • Diabetes Resource Nurses–unit-basedexpertsandresource • Diabetes Clinician:KarenPiazza,R.N.,C.D.E.,DiabetesClinician/Educator –FaxallreferralsandordersforDiabetesEducationto265-0891 –Phone:Office265-0680ext.45369,Cell494-0892 –Hours:Mon.–Fri.,8a.m.to4:30p.m.

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12. Wound and Ostomy Nurses (CWOCN) Fax # 44887 Phone # 642.6100

• TheOWLs(OstomyWoundLiaisonnurses)aretheunit-basedexperts andresource.

• TheCertifiedWoundOstomyandContinenceNursespecialist (CWOCN)providesclinicalsupporttopatients,staffandphysicians throughoutthehospitalcontinuum.

• ConsultProcess 1. RNonunitfillsoutCWOCNconsultformcompletely,faxesto

CWOCN,andplacesthepaperconsultintheUnitOWLBox. 2. Whenschedulingpermits,UnitOWLNurseseesthepatientwith

theprimarynurse. 3. CWOCNseesallpatientsrequestedbyconsultortheOWLNurse.

13. Occupational Health (ext. 50250) Bloodorbodyfluidexposure–notifysupervisorandcontactOccHealth.

IfOccHealthisclosed,contacttheNursingCoordinatorforinstructions.

9Nursing Resources

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14. Nurse Specialists • Peggy Guin, PhD, ARNP, CNRN,Neurosciences,ext.50211,

Beeper413-5158 • Tim Cleeton, MSN, ARNP,CardiacandICU,ext.46562,

Beeper413-4974 • Paula Johns, MSN, RN,NutritionSupport,258-2171 • Debra Davis, CNS, ARNP,Pain&PalliativeCare,ext.50135or

Beeper413-5126 • Rich Bednar, BSN, RN,PedsClinician,1-888-890-3404 • Ellyn Radson, BSN, RN,AnesthesiaPainServicesNurse,Beeper413-7901

• Justine Abram, BSN, RN,StrokeProgramCoordinator,ext.43609, Beeper413-5689

• Donna York, MSN, RN,TraumaPICoordinator,273-5679,Beeper413-1644

15. Nursing Education 5-0185

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DEPARTMENTAL SERVICES: BLOOD BANKLocation:SouthTower,GroundFloor,Room110Phone #:Inhouseext.30900HemoSafe Location:NorthTower,2ndFloor,StatLab

TypeandscreenspecimensshouldbetubedtotheBloodBank.

North Tower

• RedbloodcellsaredeliveredeitherbyaccesstotheHemoSafeforpatientsthatqualifyforthismethodorviathetubesystemforpatientstodonotqualify.ThepatientsthatqualifyforbloodfromtheHemoSafewillhaveahotpinkcolorcardinthetransfusionsectionofthepatient’schart.Ifthereisnohotpinkcard,aBloodDispenseSlipshouldbetubedtotheBloodBank.TheHemoSafewillbeusedfordesignatedunitsintheNorthTower.

• Plasmaisdeliveredinitiallyviathetubesystem.Inthefuture,viatheHemoSafe.• Plateletsandcryoprecipitatearedeliveredviathetubesystem.

11Blood Bank

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South Tower

• Allproductsdeliveredviatubesystem.

MTP (Massive Transfusion Protocol) Refrigerators

• NorthTower:OnerefrigeratorinSTATlab• SouthTower:Threerefrigerators—ER,OR,SICU

DeliveryofsecondpackstopatientcareareawillbebyBloodBankstaffwithPatientTransportasback-up.

PICUwillretainuseoftheirbloodrefrigerators,andbloodforNICUwillbetubedfromtheBloodBank.

DEPARTMENTAL SERVICES: CATH LABPhone:ext.50119Location:NorthTowerOnly,2ndfloor,abovethe6-packAtriumelevators

Services:Diagnosticandinterventionalcoronaryprocedures,diagnosticandinterventionalperipheralprocedures,electrophysiologyandablationprocedures,pacemakerandcardiacdefibrillatorprocedures,pediatricdiagnosticandinterventionalprocedures,andheartfailureprocedures.

Arrangementsfortransportationofpatientsforcathlabprocedureswillbearrangedbythecathlab.Nurseswillnotbetransportingtheirpatients.MostproceduresinthecathlabrequireanorderforNPOaftermidnightstatus,voidoncallandoccasionallymedssuchasASA,Benadryl.

FormsrequiredfortheprocedurearetheHistoryandPhysical,SedationConsent,SpecificProceduralConsent,andBloodTransfusionConsent,allofwhicharesecuredbytheMDs.

HoursofOperation:7a.m.–5p.m.withemergencycoverage24/7.

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Phone:ext.50047Location:NorthTowerOnly,2ndfloorabovetheCardiologyClinic

PortableproceduresprovidedtoSouthToweronly.

Servicesinclude:adultecho,ECG,pediatricecho,treadmills,andnon-invasiveVascularOPstudies.HoursofOperation:7a.m.–5p.m.with24/7coverageforemergency.

StemCellLab–SouthTower,7thFloor,ext.30973.

DEPARTMENTAL SERVICES: HEART STATION

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DEPARTMENTAL SERVICES: CDC, EDC, LINENCDC and LinenLocation: NorthTower,Basement SouthTower,GroundFloorPhone : NorthTower:ext.44611 SouthTower:Linen–ext.30907;CDC–ext.30934

CDCandLinenrestockssuppliesdaily.Ifextraornonparsupplies/linenareneeded,suppliescanberequestedbyphone.IntheNorthTower,thetrainsystemcandeliverorstaffcantransport.IntheSouthTower,staffwillberequiredtotransportitemsasthereisnotrainsystemintheSouthTower.

ForCDCequipmentissues(Omniflex,scanner),callextensionslistedabove.

15CDC, EDC, Linen

continued on next page

EDCLocation: NorthTower,Basement SouthTower,GroundFloorPhone: NorthTower:494-2772 SouthTower:ext.30936Materials Management:ext.30905

EquipmentshouldberequestedviaOAS.Foremergencyneeds,callPumpTech.

Patient Beds

Forbedneeds:Bedmancell494-4826,M–F.WeekendscallEnvironmentalServices413-6001.

SpecialtybedscanbeorderedviaOAS,butrequireSkinRN(CWOCN)ornursingcoordinatorapproval.

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DEPARTMENTAL SERVICES: ENVIRONMENTAL SERVICES

Phone:ext.50480

Forspills,lightbulbchanges,etc.I-CARE(ext.42273).

AccessEnvironmentalthroughNavicareforrequestsforspills,roomscleans,etc.

EnvironmentalSupervisor:413-6001

SharpsBoxes:863-514-7902

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DEPARTMENTAL SERVICES: FOOD AND NUTRITIONDietary ServicesMain number for patient service: NorthTower:ext.43859 SouthTower:ext.30909

EachunithasaPatientNutritionRepresentativethatcomestobedsidetoassistpatientswithmenuselectionsbasedonthedietcurrentlyordered.

Ifapatientdoesnotwanttheofferedselections,“GatorMenu”optionsareavailable.

GatorMenusliststandardfoodoptionsavailableforallmealtimesandmostdiets,withtheexceptionofliquids.

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Formula RoomLocation: NorthTower,GroundFloor,RoomG202 SouthTower,GroundFloor,FormulaClosetforafter-hours routineformulaneedsPhone:ext.44067Hours of Operation:7daysaweek,9a.m.–5p.m.

DietarysupplementsandtubefeedingsareorderedviaOAS.Theformularoomdeliversonceperday.Fornewformulaordersplacedafterdeliverytimesandduringregularhoursofoperation,staffshouldcalltheformularoomthenmaypickupformulaatG-202.Afterhours,staffshouldcallsecuritytoobtain4liquidcansorlessor1literbottleofformula.Allotherrequests,contacttheon-callDietitian.ANutritionalSupplementRequestFormneedstobefilledoutandlefttoobtainafter-hoursformula.

Food and Nutritioncontinued on next page

Nutrition ConsultsMDordersorRNReferralsneedtobeenteredasordersintoOASgoldtoobtainconsults.

NutritionReferralswillautomaticallybesenttoNutritionServicesifthereisadeficitnotedontheNutritionpageoftheNursingAdmissionAssessment.

RestaurantsNorthTowerCafeteria(6a.m.–10a.m.,11a.m.–8p.m.,M–F)NorthTowerFoodCourt(24hours,7daysaweek)Wendy’s(24hours,7daysaweek)Subway(10a.m.–12a.m.,7daysaweek)HovansandTCBY(10a.m.–7p.m.,M–F)HealthScienceCenterSunTerrace—Chick-Fil-A(10a.m.–3p.m.,M–F,and10a.m.–2p.m.Sat.)EinsteinBrothers(7a.m.–3p.m.,M–F,and8a.m.–2p.m.Sat.andSun.)SouthTower-3rdFloorCafé(6:30a.m.–8p.m.,M–F,and6:30a.m.–3p.m.Sat.andSun.)

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DEPARTMENTAL SERVICES: HUMAN RESOURCES

DEPARTMENTAL SERVICES: INFORMATION SERVICES

Phone: OccupationalHealthServices/EmployeeAssistanceProgram, ext.50250 EmployeeResourceCenter,ext.50043

Callext.50526forworkstoppage(needitfixednoworbyendofday)issues.

UsetheSelf-service Help Desk (SSHD)andplaceyourownticketforroutineissues.AccesstheSSHDviaalinkafterloggingintotheportalorbyclickingontheCSGWorkRequestbuttoninCHRIS.

DEPARTMENTAL SERVICES: INTERNAL PATIENT TRANSPORTATIONHours of Operation:24/7Phone: Inhouseext.57827Location:NorthTower,RoomG154

GreenSBARtravelticketsareforusewhenapatientisbeingtransportedbynon-licensedpersonnel.TheRNshouldfillouttravelticketandgivetotransporterbeforepatientistakenforappointmentsorprocedures.

Fortransportationoffloorpatientsthatneednursemonitoring,pleasecalltheSTATRN,pager413-4574.

Whentransferringpatientstoadifferentfloor,ifyourpatientwillrequireremotetelemetryorcontinuouspulseoximetrymonitoringonthereceivingunit,faxtelemetryorders/callforpulseoximetryBEFOREtransfertoensureequipmentsetup.

CATHLABandORprovidetheirownpatienttransport.

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DEPARTMENTAL SERVICES: LAB SERVICESShandsclinicallaboratorydepartmentsincludehematopathology(flowcytometry),cytology,histology,transplant,corelab,andbloodbank.FormoredetailedinformationaboutClinicalLaboratories,pleasevisitClinicalLaboratoriespageofthePortal.

Core Lab:NorthTower,3rdFloor,ext.50412 ClinicalChemistry(GeneralChemistry,Urinalysis,DrugMonitoring, MiscellaneousChemistry)ext.44869 Hematologyext.44857

Stat Lab:NorthTower,2ndFloor,ext.50199

Lab Servicescontinued on next page

STAT LAB SPECIMENS:

•ArterialBloodGases

•ArterialandVenousSamples

•CapillaryBloodGases

•CO-OximetryBattery(CO,Met-Hgb) Arterial,Capillary,Venous

•CordBloodGases

•DirectMeasurement(s)

•FetalScalpSeries

•Microhematocrit

•pHDirect

•pH,pCO2,pO2Arterial,Capillary,Venous(nocalculations)

•ShuntBloodGases:Both

•Thromboelastograph(contactlaboratoryforcollectionandtransportrequirements)

•VenousBloodGases

•WholeBloodGlucose/IonizedCalcium/LacticAcid/Potassium/Sodium

Microbiology(Microbiology,Virology,Serology,Parasitology,Mycology,andMycobacteriology)ext.50165

BothNorthandSouthTowershaveasurgicalpathologygrosslabandacytologyFNAlab.SpecimenscanbesentviatubesystemfrombothNorthandSouthTowersorhand-carriedtolabs.

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SDEPARTMENTAL SERVICES: PHARMACYPharmacyresourcesareonlineontheopeningpageofthePortalunderClinicalLinks.EitherclickonDrugReferenceforalldruginformationorPatientEducationCareNotesforpatienteducation.

PHARMACY SERVICES–South Tower

Location Description Room #Outside Phone #

Internal Phone Ext

Fax # (Ext)

Satellite–7thFloor* 7018 733.0933 30933 31340

Satellite–5thFloor* 5018 733.0931 30931 31330

Satellite–4thFloor 4018 733.0891 30891 31326

IVCenter–SouthTower G106 733.0889 30889 31353

ChemoPharmacy–ServicebothNorthandSouthTowers

G106 N/A 29607 31354

InvestigationalDrugsService–SatelliteforSouthTower

G108 N/A 29612 31394

25Pharmacy Services

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SLocation Description Room #Outside Phone #

Internal Phone Ext

Fax # (Ext)

PharmacyStoreroom–SouthTower

N/A N/A N/A N/A

RetailOutpatientPharmacy 1010 733.0890 3089031291&31292

TPNPharmacy–ServicefromNorthTower

NorthTower

N/A 44248 50580

Satellitepharmacieslocatedonthe7thand5thfloorswillnotbedispensingsatellitesexceptforemergentmedications.RoutinemedicationswillbehandledthroughtheOmnicelldispensingcabinets.

The4thfloorsatellitewillbeadispensingpharmacyandwillsupporttheothersatellitesasneededaswellastheSurgicalCriticalCarebeds,ED,OperatingRooms,andInterventionalRadiology.Thislocationwillalsobea24-hrservicelocation.

PHARMACY SERVICES–South Tower (cont.)

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PHARMACY SERVICES–South Tower (cont.)

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SHours of Operation for Service Locations in South Tower:

Location Description Room #Monday –

FridayWeekends &

Holidays

Satellite–7thFloor* 7018 7a.m.–11p.m. 7a.m.–5:30p.m.

Satellite–5thFloor* 5018 CLOSED CLOSED

Satellite–4thFloor 4018 24HRS 24HRS

IVCenter G106 7a.m.–11p.m. 7a.m.–11p.m.

ChemoPharmacy G106 9a.m.–6p.m. 9a.m.–6p.m.

InvestigationalDrugService–Satellite

G108 8a.m.–4:30p.m. CLOSED

PharmacyStoreroom 7a.m.–3p.m. 7a.m.–3p.m.

RetailOutpatientPharmacy 1010 8:30a.m.–5p.m. CLOSED

Pharmacy Servicescontinued on next page

NPHARMACY SERVICES–North Tower

Location Description Room #Outside Phone #

Internal Phone Ext

Fax # (Ext)

Satellite–10thFloor 10-502 NA 42754 51009Satellite–9thFloor 9502 NA 43399 50501Satellite–4thFloor 4202 NA 43401 43408Satellite–2ndFloor 2446 265-0069 50069 50475IVCenter G537 NA 44250 50580PharmacyStoreroom 50407OutpatientPharmacy Atrium 265-0405 50405 50133

Hours of Operation for Service Locations in North Tower:

Location Description Room # Monday – FridayWeekends &

HolidaysSatellite–10thFloor 10-502 24HRS 24HRSSatellite–9thFloor 9502 7a.m.–11p.m. 7a.m.–11p.m.Satellite–4thFloor 4202 7a.m.–11p.m. 7a.m.–11p.m.Satellite–2ndFloor 2446 7a.m.–11p.m. 7a.m.–11p.m.CentralPharmacy(IVCenter) G537 24HRS 24HRS

OutpatientPharmacy Atrium 7a.m.–11p.m. 9a.m.–1p.m.(Sat.)ClosedonSunday

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DEPARTMENTAL SERVICES: RADIOLOGY1. GeneralDiagnostic-available24/7NorthandSouthTowers2. Fluoroscopy-NorthandSouthTowers:M–Fday(until4p.m.)

emergency only after hours3.CTScan-24/7NorthandSouthTowers4.MRI-NorthTower-24hrsM-F,Sat-Sunday(until6p.m.)5.NuclearMedicine-NorthTower:M–Fday(until6p.m.)6.Ultrasound-NorthTower:M–F(untilmidnight)andweekendday

(until6p.m.);SouthTower:M–Fday(until7p.m.)7. Interventional-Northtower:M–Fday(until7p.m.);

SouthTower:M–Fday(until4p.m.) *Neuro studies will only be available at the North Tower.

For after-hours emergencies where an on-call technologist is called in, every attempt will be made to perform the exam in the tower where the patient is located, unless the exam is only available at the North Tower.

Radiologycontinued on next page

Radiology Diagnostics: Phone Numbers

Service South Tower North Tower

Fluoroscopy 30892 50102

RadiologyX-ray 30899 44288

NuclearMedicine 46211

CT 30895 46068

Ultrasound 30927 44363

Interventional 30926 50116

ECHO 31047 50047

MRI 50106

EEG 50334

Vascular 31099 50399

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DEPARTMENTAL SERVICES: RESPIRATORY SERVICESPleaseseetheCardiopulmonaryWebsiteintheShandsportalunderDepartmentlistingformoreinformationonRespiratory,HyperbaricChamber,CPRTraining,PulmonaryLab,andeducationpertainingtotheseservices.

Location:NorthTowerRoom5146

LocationsintheSouthTowerwillbeforshiftchangeandequipmentonly.

RespiratoryTherapistswillbelocatedbybeeperandassignmentswillbemadeimmediatelybeforeshiftchangebasedonacuity/treatments,asiscurrentpractice.

PulseOximetry:494-9201

NewventilatorswillallowforthetransportationofpatientsonBIPAPorCPAP.

Phone: Non-emergentservices:ext.50109 Emergencyservice:ext.50911

SecurityofficersarestationedintheER24/7.Officersarestationedinthefrontcirclefrom7:30a.m.to6:30p.m.ontheNorthcampus.

Securityofficerswillprovidestaffwithanescorttotheircarsifrequested.

Additionally,staffcancallsecurityto….•Securepatientvaluablesandhomemedications.•Provideescorttocaraftershuttleoperatinghours.•Reportincidentsthatinvolvecriminalactivity.

DEPARTMENTAL SERVICES: SECURITY

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PATIENT AND FAMILY RESOURCESEncompassescasemanagement,socialwork,dischargeplanning,utilizationreview,chaplainservices,andpatientrepresentatives.Socialworkandchaplainservicesareavailable24hoursperday/7daysperweek.

Case Managementservicesassistwiththeprogressionofthepatient’scareandworkscloselywiththemedicalteamonarrangingasafe,effectivedischargeforourpatients.

Social Workfocusesonthepsychosocialissuesthatimpactapatient’shealthandsafety.

Discharge Planningassistscasemanagementandsocialworkinarrangingitemsneededforpatientdischarge.

Utilization Reviewcommunicatespatientprogresswiththeirindividualinsuranceproviders.

Chaplain Servicesattendstothespiritualneedsofpatients.

Patient Representativesmediatespatientconcerns.

Patient and Family Resources continued on next page

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PATIENT AND FAMILY RESOURCES:Monday–Friday:8a.m.–5p.m. Phone:265-0224;Fax:265-01135p.m.to8a.m.andweekends: SocialWorkpager:413-5241;Chaplainpager:413-5282

ARTS IN MEDICINE:offerscreativeactivities,suchasdrawing,painting,artsandcrafts,poetry,journaling,music,dance,theater,andmore,foradultsandchildren:264-5469

LANGUAGE ASSISTANCE: Phone:265-0224(oruseLanguageLinephoneoneachunit).Ifdiscussinginformationabouttreatmentorservices,useonlyanapprovedinterpreterorLanguageLine.

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PEDIATRIC SERVICES

Child Life –Infantsto21yrs.Psychosocialissues,suchascopingwithhospitalization,procedures,andtreatments,andopportunitiesformastery,play,andself-expression.CertifiedChildLifeSpecialists:264-6470M–F,8a.m.–5p.m.,exceptholidays

Streetlight Program:foradolescentswithlife-limitingillness.SixtyUFstudentsspeciallytrainedtomeetthenon-medicalneedsofyouthandyoungadults.www.shands.org/streetlightOffice:265-0917Director,RebeccaBrown:745-6644

Social ServicesM–F,8a.m.–5p.m.On-callSocialWorkerpager413-5241,5p.m.–8a.m.

RONALD MCDONALD HOUSE:374-4404

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RACE• Rescue

• ActivateAlarm

• Confinethesmoke;closedoors

• Evacuate/Extinguish.

PASS – Fire Extinguishers• Pullthepin

• Aimatthebaseofthefire

• Squeezethehandletoactivatethespray

• Sweepthesprayfromsidetoside.

GIFTS

GreetingIntroductionFactsTime ExpectationSalutation

BANNED ABBREVIATIONS

NO YES

“Q.D.”,“qd”,“q.d.”,“QD”or“QOD”,“Q.O.D.”,“qod”,“q.o.d.”

“MS04”or“MS”

“MgS04”

“u”

“IU”

“.2”

“2.0”

“morphine”

“magnesiumsulfate”

Units

InternationalUnits

“0.2”—useleadingzero

“2”–avoidtrailingzeros

“daily”

or“everyotherday”

47

TRANSPORTATION AND PARKING

48

Parking Map: See inside back cover

Parking Options for Day Shift Employees

Parking Area

GatedGarageI

Patient/Visitor&StaffGarageII

Patient/Visitor&StaffGarageIII

Location

EastofShandsatUF(NewellDrive)

WestofUFHealthScienceCenter,closesttoDentalentrance(CenterDrive)

WestofUFHealthScienceCenter,behindShandsMedicalPlaza(MowryRoad)

To Be Used By:

All Levels:EmployeeswithGateddecalsonly

Ground and 2nd Levels:EmployeeswithGateddecalsonly3rd and 4th Levels:Patient/visitorparkingonly

Ground Level:EmployeeswithBluedecals2nd Level:Patients/visitors3rd Level:GatedandCarpooldecals4th Level:MedicalResidentsonly

(Night-shift employees do not need a decal to park in a UF decal-restricted

area from 4:30 p.m . – 7:30 a.m.

49

Parking Area

Staff&VisitorGarageVI

StaffGarageIX

CommuterLotIX

Location

Nextto1329Building(1329SW16thStreet)

SouthsideofSouthwestArcherRoad,oppositetheShandsMedicalPlazaandHealthScienceCenter(ablockwestoftheVAMedicalCenter)

Outdoor/surfaceparkinglotwestofGarageIX(seeabove)

To Be Used By:

1st Level:Short-termmeteredvisitorspaces2nd Level:CarpoolandBluedecalsAll Remaining Levels:Gateddecals

All Levels:EmployeeswithBluedecals

EmployeeswithBlue,Green,orOrangedecals

Parking Optionscontinued on next page

Parking Area

Student&EmployeeGarageXIII

Green/StaffCommuterLots

ShandsatUFSouthCampusGarage

Location

NewgaragebehindUFTransportationandParkingSvcs.office(cornerofGaleLemerandDriveandMowryRoad)

WestsideofGaleLemerandDrive;andbetweentheTriangleLotandGarageIX

NewgarageonthenewShandsatUFSouthCampus(eastofShandsCancerHosp.atUFandShandsCriticalCareCenter,offSW13thSt.,ablocksouthofSWArcherRd.)

To Be Used By:

DesignatedforemployeeswhoworkatUFHSCcomplex;recommendedforusewhenGarageIXisfull.Ground Level:Orangedecalparking(forempl.withOfficialBusinessdecals)2nd Level:UFMedicalresidentsonly3rd and 4th Levels:EmployeeswithBluedecals5th and 6th Levels:Greendecalpkng.

EmployeesandstudentswithGreendecals

Pre-approvedemployeeswithBluedecalswhoworkattheShandsCancerHospitalatUF,ShandsCriticalCareCenter,andShandsPRCBuilding.RequiresBluedecalwithvalidationsticker(obtainedthroughUFTransportationandParkingServices).Employeeswillbeinformedwheretogettheirvalidationsstickers.

50

BUSSTOP

Handicapped

Parking

U

To ShandsEndoscopy

Center(2001 SW 13th St)1/2 mile south of

Archer Rdintersectionon east side

of 13th St

UF Dental

Clinics

RonaldMcDonald

House

ACS/Winn-DixieHope Lodge

Shands Cancer

Hospital at UF

Rush Lake Motel

Gerold L. Schiebler

Children’s Medical

Services Center

Parking

1329Building

UFPClinics

EastVisitorParking

Brain Institute

1st Floor MeteredParkingDavis

CancerPavilion

Shands

Medical

Plaza

Veterans Affairs

Medical Center

Shandsat UF

MRI

Medical Plaza

Parking

Health

Science

CenterEmployee ShandsVan6:00 am – 12:30 am

WestVisitor

Parking

STAFF PARKING

Staff ParkingSW Blue

WELCOME

CENTER

WELCOME

CENTER

WELCOME

CENTER

ShandsProfessional

Resource Center

Drivers are pleased to answer any questions about shuttle service.?

COURTESY SHUTTLE

BUSSTOP

Handicapped

Parking

U

To ShandsEndoscopy

Center(2001 SW 13th St)1/2 mile south of

Archer Rdintersectionon east side

of 13th St

UF Dental

Clinics

RonaldMcDonald

House

ACS/Winn-DixieHope Lodge

Shands Cancer

Hospital at UF

Rush Lake Motel

Gerold L. Schiebler

Children’s Medical

Services Center

Parking

1329Building

UFPClinics

EastVisitorParking

Brain Institute

1st Floor MeteredParkingDavis

CancerPavilion

Shands

Medical

Plaza

Veterans Affairs

Medical Center

Shandsat UF

MRI

Medical Plaza

Parking

Health

Science

CenterEmployee ShandsVan6:00 am – 12:30 am

WestVisitor

Parking

STAFF PARKING

Staff ParkingSW Blue

WELCOME

CENTER

WELCOME

CENTER

WELCOME

CENTER

ShandsProfessional

Resource Center

Drivers are pleased to answer any questions about shuttle service.?

COURTESY SHUTTLE

BUSSTOP

Handicapped

Parking

U

To ShandsEndoscopy

Center(2001 SW 13th St)1/2 mile south of

Archer Rdintersectionon east side

of 13th St

UF Dental

Clinics

RonaldMcDonald

House

ACS/Winn-DixieHope Lodge

Shands Cancer

Hospital at UF

Rush Lake Motel

Gerold L. Schiebler

Children’s Medical

Services Center

Parking

1329Building

UFPClinics

EastVisitorParking

Brain Institute

1st Floor MeteredParkingDavis

CancerPavilion

Shands

Medical

Plaza

Veterans Affairs

Medical Center

Shandsat UF

MRI

Medical Plaza

Parking

Health

Science

CenterEmployee ShandsVan6:00 am – 12:30 am

WestVisitor

Parking

STAFF PARKING

Staff ParkingSW Blue

WELCOME

CENTER

WELCOME

CENTER

WELCOME

CENTER

ShandsProfessional

Resource Center

Drivers are pleased to answer any questions about shuttle service.?

COURTESY SHUTTLE

CourtesyshuttlerunsMonday–Fridayonly,excludingholidays.VisitorparkinggaragesopentostaffonweekendsandUFholidays.Parkingdecalscanbepurchasedonlineatwww.parking.ufl.eduoratUFParkingServicesat2015SW16thAve.Atthistime,thestaffshuttledoesnotprovideservicetotheSouthTower.AuthorizedstaffwillreceivepermitsforSouthTowerparkinggarage.

South Tower

Parking

TRANSPORTATION AND PARKING

Rev. 10/20/09 PS93075