HealthONE 2009 Annual Community Report

ONE SYSTEM FOR ALL YOURHEALTHCARE NEEDS

2009ANNUAL REPORTTO THE COMMUNITY

HealthONE resources and to find a physician: HealthONEcares.com

Pediatric Services: RockyMountainHospitalforChildren.com

The Vision for HealthONEis to be an ethical, compassionate health-care organization, committed to the careand improvement of human life.

The Mission of HealthONEis to provide quality healthcare at areasonable cost to our patients and thepeople in each community we serve.

In pursuit of our vision and fulfillmentof our mission, we believe in the following Value statements:

We provide compassionate and competent healthcare.

We support and encourage medical education and research.

We respect the uniqueness ofeach individual and treat oneanother with respect and dignity.

We promote collaboration withand among HealthONE employ-ees, physicians, other healthcareprofessionals and the communi-ties we serve.

We are thoughtful stewards of our human and financialresources.

We act with honesty, integrityand fairness in the conduct ofour business.

© 2010 HealthONE

HealthONE Board of Governors

Rob Kaufmann, Chairman of the Board Jeffrey A. Dorsey, President and CEO,HealthONE

• J David Boyles• Jerome Buckley, MD• Greg D’Argonne, CFO

HCA-HealthONE• Patrick Hamill, President/Founder

Oakwood Homes, LLC• Sam Hazen, President

HCA Western Group• John Hughes, Jr., CPA, CVA

Clifton, Gunderson LLP• Grant Jones, Executive Director

Center for African American Health• Rob Kaufmann,

Brownstein, Hyatt, Farber & Schreck P.C.• John McWilliams, President

Western Skies, Inc.• Dick Robinson, Co-Chief Executive

Officer, Robinson Dairy• John Sabel, MD

South Denver GI• Steven Shogan, MD

Colorado Neurosurgery Associates, PC• Rick Shallcross, CFO

HCA Western Division Group• Monica Liley Skok, Founder

Rootstock Solutions

Letter to the Community ............................02

ONE with the Community ..........................04

The Medical Center of Aurora ....................08and Centennial Medical Plaza

North Suburban Medical Center ................10

Presbyterian/St. Luke’s Medical Center ......12

Rocky Mountain Hospital for Children ........14

Rose Medical Center ..................................18

Sky Ridge Medical Center ..........................20

Spalding Rehabilitation Hospital ................22

Swedish Medical Center..............................24

Swedish Southwest E.R. ..............................26

AIRLIFE ..........................................................27

HealthONE Clinic Services ..........................28

Ambulatory Surgical Centers ......................29

HealthONE Outreach Services ....................30

Outpatient Diagnostic Imaging Centers ....31

Healthy Work Environment..........................32

Table of Contents

ONE HealthONE’s 2009 Report to the Community

02

HealthONE is the largest health-care system in the metro Den-ver area with more than 8,500employees and 3,000 affiliatedphysicians. Named Colorado’s

"Best Company for Working Families several years in a row, the health systemwas created in 1995 as a 50/50 joint venturebetween non-profit The Colorado HealthFoundation (formerly HealthONE Alliance), Colorado’s second largest chari-table foundation, and various affiliates of HCA.

HealthONE includes: The Medical

Center of Aurora and Centennial Medical

Plaza; North Suburban Medical Center;

Presbyterian/St. Luke's Medical Center and

Rocky Mountain Hospital for Children;

Rose Medical Center; Sky Ridge Medical

Center; Spalding Rehabilitation Hospital;

Swedish Medical Center and Swedish

Southwest ER; 12 free-standing ambula-

tory surgery centers; more than 30 occu-

pational medicine/ rehabilitation, Broncos

Sports Medicine, specialty, and outpatient

diagnostic imaging clinics; and AIRLIFE,

which provides critical care air and ground

transportation for an eight-state region.

Additionally, all HealthONE acute

care hospitals have become affiliates of

Rocky Mountain Hospital for Children —

the HealthONE system of pediatric care.

As such, each affiliate meets rigorous stan-

dards for care, quality, outcomes and staff

experience. In August 2010, HealthONE

celebrates the opening of a new pediatric

patient center, Rocky Mountain Hospital

for Children at Presbyterian/St. Luke’s

Medical Center in Denver.

2009 ANNUAL REPORT TO THECOMMUNITY

ONE HealthONE’s 2009 Report to the Community PAGE 03

$300

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$375

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$536.72009

$275

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$25

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$100

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$175

$200

$225

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$453.22008

$275

$400

Uncompensated Care(including charity care& bad debt) $415.92 M

State & Federal Taxes

Cash Donations to Charities $4.62 M

Community HealthEducation $6.12 M

Health ProfessionalEducation $8.36 M

Community BuildingActivities $4.55 M

$95.72 M

Research $1.40 M

Throughout 2009 — despite the

ongoing nationwide recession —

HealthONE remained steadfast in

its commitment to improving the health

and lives of our patients, our employees,

our physicians and clinicians, and our

communities. Together in 2009, we pro-

vided $416 million in free or discounted

medical care to patients; we paid $41 mil-

lion in state and local sales and property

and income taxes, plus another $54 mil-

lion in federal taxes; and we donated

$4.62 million to local nonprofit organiza-

tions supporting children, health pro-

grams, the arts, and other worthy causes.

Additionally, HealthONE hospitals

and facilities also spent or contributed

more than $6.1 million for community health

improvement services (such as in-kind dona-

tions of medicine, supplies and volunteers;

free health seminars; nurse triage telephone

service; car seat and bike helmet checks; and

other free or below-cost programs). We

invested more than $8 million in health pro-

fessionals’ education and another $1.4 mil-

lion toward research. Finally, we contributed

$4.5 million in staff time and contributions

for community building activities beyond

our own walls.

All told, 2009 saw the people of

HealthONE contribute nearly $537 mil-

lion in community benefit. This report

will show you just a small slice of our

day-to-day commitment and passion for

caring for our communities — which

continue to grow each year.

HealthONE 2009 Community Benefit

04

ONEwith the Community

HealthONE employees andclinicians are as dedicatedto the health of our com-munities as they are to pro-viding quality care to our

patients. With our employees andstaff, HealthONE contributed morethan $4.62 million in cash and in-kind contributions to 192 organizationsacross Colorado. These groups providea wide variety of services to individualsand families — positively affecting thehealth and well-being of Coloradans.

4 Square Mile Neighborhood

9Cares Colorado Shares

9Health Fair

AARP Driving Program

Acts of Grace Foundation

The Adoption Exchange

Agape Healthcare

Colorado Al-Anon

Allied Jewish Federation

Alzheimer’s Association

American Cancer Research

American Cancer Society

HealthONE’s contributions to

community organizations

exceeded $4.62 million

in 2009

American Diabetes Association

American Heart Association

American Hospital Association

American Humane Association

American Jewish Committee

American Lung Association

American Red Cross — Mile High Chapter

AmerisourceBergen

Andre Center For Breast Education & Navigation

Angelman Syndrome Foundation

The Anti-DefamationLeague

Arapahoe House

The ARC of Aurora

Argus Home Health Care

Art Of The Nations

Colorado Nurses Association

Aurora Center For ActiveAdults

Aurora Chamber of Commerce

Aurora Civitan Club

Aurora Residents for Recreation

Rotary Club of Aurora Foundation

Avascend LLC

Avon Products Foundation

A.W.A.R.E. Inc.

Best Friends Animal Society

Black Tie Colorado

Boys & Girls Clubs

Brain Injury Association of Colorado

Brain Injury Support Group

Bridge Project

Broomfield Health Department

Colorado Association ofHealthcare Auxilians

Cardinal Health Medical

Castle Rock Chamber ofCommerce

Castle Rock Economic Development Council

Castle Rock Fire And Rescue

Center for Personalized Education for Physicians

Colorado Hospital Association

Children's Diabetes Foundation

Rocky Mountain Children'sLaw Center

Children’s Museum of Denver

City of Aurora

Clinica Tepeyac

Colorado Medical Society

Colin Cassidy MemorialFund

Colorado Ballet

Colorado Business Hall of Fame

Colorado Cancer ResearchProgram

Colorado Center for Nursing Excellence

Colorado Coalition for the Homeless

Colorado Healthcare Ethics Forum

Colorado Legacy Foundation

Colorado Neurological Institute

Colorado Opens Golf Foundation

Colorado Patient SafetyCoalition

Colorado Perinatal CareCouncil

Colorado Physician HealthProgram

Colorado Public Radio

Colorado State EMS Conference

Colorado State Patrol

Colorado UpLift

Community College of Aurora

Community College of Aurora Foundation

Community College of Denver Foundation

Community Sailing of Colorado

Core Foundation

Craig Hospital

Denver Academy

Denver Academy of Torah

Denver Area Health Care Recruiters Association

Denver Center for the Performing Arts

Denver Medical Library

Denver Medical Society

Denver Metro Chamber

Denver Osteopathic Foundation

Denver Public Schools Foundation

Denver Rescue Mission


06

Denver University Franklin L. Burns School of Real Estate & ConstructionManagement

Denver Zoological Foundation

District 8 Senior Events, Inc.

Doctor's Care

Doctor's Care Pharmaceuticals

Doctors Without Borders

Douglas County EducationalFoundation

Englewood Rotary Club

Epilepsy Foundation of Colorado

Estate Of Mary Reed

Face the Challenge

Families First

Food And Allergy & Anaphylaxis

Food Bank of the Rockies

Frank's Ride ForChildren/Make-A-Wish-Foundation

Friends of AirLife

Friends of the Center forHuman Nutrition

Front Range CommunityCollege Foundation

Gold Crown Foundation

Grace On Wings

Habitat for Humanity

HCA Hope Fund

Hep C Connection

Herzl/RMHA

Highlands Ranch Community Association

Church of Jesus Christ Latter-Day Saints, Highlands Ranch

Huskie Backboard Club

Innovation Economics

Inter-Faith Community Services

Invest In Kids

JCC Maccabi Games

Jeremy Bloom’s Wish of aLifetime

Jewish Community Center

Jewish Experience

Jewish Family Service

Jewish Women's Fund ofColorado

Jobing.Com

Jordan's Angel Foundation

Journal Of Healthcare Management

Judi’s House

Junior Achievement

Juvenile Diabetes ResearchFoundation

Kiwanis Club

Kroenke Kids Fair

Leadership Douglas County

Limb Preservation Foundation

Littleton Firefighters Foundation

Lone Tree Chamber of Commerce

March Of Dimes

Mazon Inc. A Jewish Response to Hunger

Metro Community ProviderNetwork Meetings

Metro Denver Black ChurchInitiative

Metro Denver Sports Commission

Metro North Chamber ofCommerce

Mid Eastern Advertising

Mile High Downs SyndromeAssociation

Mizel Museum

National Jewish Health

National Jewish Health 2009 Beau Arts Ball

National MS Society

National Parkinson Foundation

National Western StockShow

Oasis Network

Opera Colorado

Operation Smile

Outward Bound

Pancreatic Cancer ActionNetwork

Peacejam Foundation

Planned Parenthood

Platt College AdvisoryCouncil

Post Polio Support Group

Praying Hands Ranches

Progressive Health Center

Project C.U.R.E.

Project PAVE

Pulmonary Support Group

Quality Healthcare Coalition

Reclaim Kids

Robinson Dairy Foundation

Rock Canyon High School

Rocky Mountain Blood andMarrow Transplant Program

Rocky Mountain Children’s

Health Foundation

Rocky Mountain Elks Foundation

Rocky Mountain PBS

Rocky Mountain Youth Clinics

Rocky Mountain Health Care Services

Rocky Mountain Lions EyeInstitute Foundation

Rocky Mountain MS Center

Ronald McDonald House

Rose Community Foundation

Senior Safety Fair

Shalom Park

Soul To Sole

Southeast Business Partnership

Spalding Foundation

Special Olympics

Starlight Children’s Foundation

Statewide IndependenceLiving Council

Steadman Philipon ResearchInstitute

Stepping Stones

Stroke Screening

Susan G Komen Race forthe Cure - Denver Metropolitan Affiliate

Swedish Medical CenterAuxiliary

The Children's Hospital

The Rise School Of Denver

The Shivers Center

Tri-County Health Department

University Of Colorado -School Of Medicine

University Of Colorado

University Of Denver

Urology Center Of ColoradoFoundation

Volunteers Of America

Wild Bird Information Center

William Pounds

Women For Women International

Women's Crisis Center

Work Options For Women

Young American's Bank andYoung Ameritown

Young Life South Jeffco

YMCA


08


THE MEDICAL CENTER OF AURORA

CENTENNIAL MEDICAL PLAZA

2009 Fast FactsAffiliated Physicians 1,088

Number of Employees 1,380

Licensed Beds 346

ER Visits 68,101

Observation Visits 3,797

Outpatient Surgeries 5,434

Outpatient Visits (all other) 80,809

Inpatient Admissions 13,944

Total Patients Cared For 172,085

Bad Debt $42,327,000

Charity Care $28,603,000

Uninsured Discounts $55,818,000

Taxes (State and Federal) $13,202,315

Charitable Contributions $458,379

Based on IRS Reporting Categories

Community Health Improvement $52,921 Services (includes in-kind donations)

Health Professional Education $391,648

Community Building Activity Services $6,075

Total Community Benefit $140,859,338

Centers of Excellence• HCA Cardiovascular• Level II Trauma

Specialty Services• Magnet designation • Cardiovascular Services

— Founder of CardiacAlert

• Chest Pain Center accreditation

• Colorado Performance Excellence (CPEx) Timberline Award

• Chiari Malformation • Neuroscience Services • Orthopedic Services • Pain Medicine• Women’s Services (Level

IIIa NICU, Breast CancerCare Center, DigitalMammography Centers)

• Advanced Surgical Center • Primary Stroke Center • 500K Lives Mentor Hospital

Executive StaffJohn Hill, President & Chief

Executive OfficerJulie Taylor,

Chief Operating OfficerDennis Waite, MD, MSPH

Chief Medical OfficerCarol Gregory,

Chief Nursing OfficerBill Voloch,

Chief Financial Officer

Jeremy Bradshaw, VP Operations & CV Services

Joanna Groom KingVP Human Resources &Strategic Development

Julie Martin, AVP Surgical Services

Kelly Gallant, AVP Quality & Performance Improvement

Zach Mueller, Associate Chief Nursing Officer

Roberta Barton-JoeAdministrative Resident

The Medical Center of Aurora Main CampusAdvanced Care Hospital with Level II Trauma Center1501 S Potomac StAurora, CO 80012303-695-2600

North Campus700 Potomac StreetAurora, CO 80011303-695-2600

Centennial Medical PlazaOutpatient/Day Surgery with Emergency Services14200 Arapahoe RoadCentennial, CO 80112303-699-3000

AuroraMed.com

The Medical Center of Aurora is anaward-winning regional medicalcenter. The first community hos-pital in the Denver Metro area toreceive Magnet Recognition for

nursing excellence, this acute care hospitalspecializes in cardiovascular services, neu-rosciences, oncology, surgery and women’sservices. The Medical Center of Aurora alsohas Primary Stroke Certification. The MainCampus is the primary hospital with aLevel II Trauma Center, chest pain accredi-tation and Center of Excellence designationfor cardiovascular services.

10


NORTH SUBURBAN MEDICAL CENTER

2009 Fast FactsAffiliated Physicians 549

Number of Employees 615

Licensed Beds 157

ER Visits 46,654






Bad Debt $26,482,000






Community Health ImprovementServices (includes in-kind donations)

Health Professional Education $ 63,885

Community Building Activity Services $ 6,120


Specialty Services• Cardiovascular Services• Emergency Medical

Services• Healthy Beginnings

Newborn Wellness• ERgent Urgent Care • Rocky Mountain Hospital

for Children at NSMC• Center for Surgical

Weight Loss • Diagnostic Sleep Center• Baby-on-the-Way Club • Obstetrical Services &

Level II Nursery • Level IV Trauma Center • Mountain View Nurse

Midwives • Center for Women’s

Diagnostic Services • Orthopedic and Spine

Services

Executive StaffJennifer Alderfer

President & Chief Executive Officer

Erica Rossitto Chief Nursing Officer

Deborah L. Hart Chief Financial Officer

North Suburban Medical Center9191 Grant StreetThornton, CO 80229

303-451-7800

NorthSuburban.com

Quality medical care and astrong hospital are impor-tant elements in any thriv-ing community. For MetroNorth residents, North

Suburban Medical Center has a healthydose of programs and services to meetthe community’s needs for high-quality,specialty care and is making it possiblefor people to live longer, healthier lives.This year, North Suburban celebratesits 25th year of providing high-quality,specialty care...close to home.

12


PRESBYTERIAN/ST. LUKE’SMEDICAL CENTER



Licensed Beds 680

ER Visits 14,392






Bad Debt $13,236,000






Community Health Improvement $789,934

Services (includes in-kind donations)

Health Professional Education $2,868,576


Research $67,856

Total Community Benefit $ 50,313,538

Center of Excellence• Bariatric Surgery

Specialty Services• American Association of

Cardiology & PulmonaryRehabilitation

• High-risk Obstetrics, Level IIIC NICU & Pediatrics

• Cardiac Center • Comprehensive Cancer

Program • The Denver Clinic for

Extremities at Risk • Rocky Mountain Blood

and Marrow TransplantProgram

• Lung Cancer Clinic of theRockies

• Transplant Center • Advanced Center for

Spinal Microsurgery

Executive StaffMimi Roberson, President &

Chief Executive OfficerAllen Harrison

Chief Operating OfficerJill Taylor

Chief Nursing OfficerDoug Zehner

Chief Financial OfficerMatt Sogard

Chief Operating Officer Rocky Mountain Hospitalfor Children at P/SL

Shane Buer VP Human Resources

Presbyterian/St. Luke’s Medical Center1719 East 19th AvenueDenver, CO 80218

303-839-6000

PSLMC.com

With age comes wisdom,experience and accom-plishment. We knowmore about the com-munities we serve from

across Colorado, Kansas, Montana, Ne-braska, South Dakota and Wyoming.We are wiser with our resources and asdiligent as ever in our planning.

Architect’s rendering of RMHC at P/SL expansion at 19th Avenue and High Street in Denver

14


ROCKY MOUNTAIN family of hospitalsHOSPITAL FOR CHILDREN

2009 Fast FactsPediatric Inpatient Admissions 3,296

Pediatric Inpatient Days 11,578

Pediatric ER visits 58,131

NICU Admissions* 5,129

NICU Patient Days 41,293

*NICU admissions based on DRG criteria for Colorado Hospital Association reporting

Available in allHealthONE Hospitals• Pediatric emergency

services• 300 affiliated, board-

certified pediatric specialty physiciansworking in collaborationwith community familyphysicians and pediatricians

Pediatric Specialty ServicesCardiology Cardiac Surgery EmergencyGastroenterologyGeneral Surgery

MInimally InvasiveHopitalists/IntensivistsNeonatologyNephrologyNeurosciences

NeurosurgeryNeurology

Oncology

OrthopedicsPulmonologySpine and scoliosisUrology

Executive StaffMimi Roberson, President &

Chief Executive OfficerReginald Washington, MD

Chief Medical OfficerMatt Sogard

Chief Operating OfficerJack HT Chang, MD

Physician LiaisonKathleen DeMarco

Associate Chief NursingOfficer

Expanded facility onP/SL's campus openingAugust 20101719 East 19th AvenueDenver, CO 80218

303-839-6000

Because its specialists handlemore high-risk and high acu-ity patients, Rocky MountainHospital for Children (RMHC)— now part of all Health-

ONE hospitals — created the largestcollaborative team of private practicepediatric, neonatal and maternal-fetalspecialists available in the Rocky Moun-tain region. With 300 pediatricians, pe-diatric sub-specialists, obstetricians,neonatologists, maternal- fetal special-ists, family medicine physicians andother physicians specializing in pediatriccare, we offer more than 40 medical,surgical, and sub-specialty services thatmeet the special physical, developmentaland emotional needs of both infants,children and teens.

See full listing of services and specialties at RockyMountainHospitalForChildren.com

See facility map and capabilities on page 17.

Rocky Mountain Hospital forChildren Pediatric Servicesat All HealthONE Hospitals

In March of this year all HealthONE hospitals completed the formal RockyMountain for Children affiliation agreement process to create a “family of care”for children guided by clinical and operational guidelines to ensure consistentquality everywhere a child receives services. Some of the key principles thatmake this new model of pediatric care so significant and unique:

quality and evidence based medicalpractices drive decisions

clinical and service innovation isshared across all RMHC hospitalsto improve care and the patient experience

physician partners embrace per-sonalized care and effective com-munications among specialists,primary care physicians and theparents and children they serve.

the name says what matters mostto us—we are “for children”throughout the Rocky MountainRegion

16


Rocky Mountain Hospital for Children HealthONE’s family of hospitals for pediatric care

Rocky Mountain Hospital for Children at Presbyterian/St. Luke’s Medical Center

Current• Pediatric Beds: 36• PICU Beds: 8• NICU: Level III C• NICU Beds: 84

Expanded Facility OpeningAugust 2010

• 10 bed pediatric emergency department capability

• 10 Pediatric Intensive Care Unit(PICU) beds

• 53 pediatric in-patient/observation beds• 6 pediatric OR suites• 84 bed Neonatal Intensive Care Unit(NICU) — Largest in the RockyMountain region

Rocky Mountain Hospital for Children at Medical Center of Aurora• Pediatric Beds: 8• NICU: Level III A• NICU Beds: 14

Rocky Mountain Hospital for Children at North SuburbanMedical Center• Pediatric Beds: 6• NICU: Level II• NICU Beds: 6

Rocky Mountain Hospital forChildren at Rose Medical Center• Pediatric Beds: 10• NICU: Level III B• NICU Beds: 24

Rocky Mountain Hospital for Children at Sky Ridge Medical Center• Pediatric Beds: 14• NICU: Level III A• NICU Beds: 12• Pediatric Specialty Clinic

Rocky Mountain Hospital for Children at Swedish Medical Center• Pediatric Beds: 11• PICU Beds: 6• NICU: Level III B• NICU Beds: 21

Rocky Mountain Hospital for Children pediatric emergency department locations

18


ROSE MEDICAL CENTER



Licensed Beds 422

ER Visits 35,863






Bad Debt $17,854,000






Community Health Improvement $64,596

Services (includes in-kind donations)


Community Building Activity Services $1,941.239


Center of Excellence• Bariatric Surgery

Specialty Services• Cardiovascular Services• Comprehensive Surgical

Services• Diabetes Treatment• Digestive Disorders• Emergency Services• Rose Institute for Joint • Replacement• Mammography/Breast• Diagnostic &

Cancer Care• Spine Institute• Sports Medicine• Women’s and

Children’s Services

Executive StaffKen Feiler


Isi McCarthy Chief Operating Officer

Lynne Wagner Chief Nursing Officer

Jac Connelly Chief Financial Officer

Clarence McDavid Human Resources Director

Betsy Hunsicker Associate Administrator

Rose Medical Center4567 East 9th AvenueDenver, CO 80220

303-320-2121

RoseMed.com

Rose has always treated thecommunity, the physicians andthe patients as its family, andthat’s one reason the hospitalis such a success,” notes Dr.

Reid Goodman, who was born at Rosethe year the hospital opened and whosefather was one of the first physicians onthe medical staff.

“

20


SKY RIDGE MEDICAL CENTER



Licensed Beds 186

ER Visits 36,223






Bad Debt $13,126,000




Charitable Contributions $2,111,413


Community Health Improvement $1,867,213 Services (includes in-kind donations)

Health Professional Education $10,920



Centers of Excellence• Bariatric Surgery • Commission on Cancer

Accredited Program • Sleep Disorders Center

Accredited by the Ameri-can Academy of SleepMedicine

• Anthem Blue Cross & BlueShield Blue Designation -Center for Spine Surgery/Hip & Knee Replacement

Specialty Services• Bariatric Surgery • Cancer Center • Cardiac Services/Cardiac

Wellness • Diagnostic & Imaging

Services • Full-Range Surgical

Services • Level III Trauma/

Emergency Department • Rocky Mountain Hospital

for Children at Sky Ridge• Sleep Center • Sports Medicine &

Rehabilitation • Women’s & Children’s

Services — Level III Nursery

Executive StaffMaureen Tarrant


Susan Hicks Chief Operating Officer

Marian Savitsky Chief Nursing Officer

Craig Sammons Chief Financial Officer

Diane Cookson VP, Business Development& Operations

Linda Pruiett VP, Human Resources

Sky Ridge Medical Center10101 RidgeGate ParkwayLone Tree, CO 80124

720-225-1000

SkyRidgeMedCenter.com

Since its opening, the communityhas embraced Sky Ridge for itscompassionate physicians andstaff as well as its depth andbreadth of services. Uniquely

designed with patient and family comfortin mind, Sky Ridge offers private patientrooms, a Healing Garden, room servicedining, wireless Internet access and Sky-light television with news and health in-formation. The hospital recently ex-panded again with the addition of itsstate-of-the-art Spine & Total Joint Cen-ter, with its own entrance, seven operat-ing suites and education center.

22


SPALDING REHABILITATION HOSPITAL

2009 Fast FactsAffiliated Physicians 405

Number of Employees 231

Licensed Beds 100

ER Visits N/A

Observation Visits N/A

Outpatient Surgeries N/A


Inpatient Admissions 649


Bad Debt $132,000

Charity Care $4,000

Uninsured Discounts $91,000




Specialty Services• Amputee Rehabilitation• Aquatic Therapy• Brain Injury Rehabilitation• Controlled Stimulation

Unit• Day Rehabilitation• Interventional Pain Center• Neurological Rehabilitation• Orthopedic Rehabilitation

Specialty Designations• American Academy for

the Certification of BrainInjury Specialists

• CARF Accreditation in Rehabilitation

• CARF Accreditation inBrain Injury

• Outstanding Service toSeniors in Aurora Award

Executive StaffCindy Kreutz


Debbie Petersen Chief Operating and Chief Nursing Officer

Joyce Webber Chief Financial Officer

Donna Greeley Human Resources Director

Spalding Rehabilitation HospitalAurora900 Potomac StreetAurora, CO 80011303-367-1166

At P/SL1719 W 19th Ave.Denver, CO 80218303-839-6293

SpaldingRehab.com

Spalding Rehabilitation Hospitalhas been in the business of Rebuilding Lives and Renewing

Hope for more than 40 years.A 100-bed rehabilitation hospi-

tal, Spalding specializes in treatment ofconditions such as stroke, brain injury,amputations and other disabling injuriesand medical conditions. Rehabilitation isall about compensating for deficits,adapting to a new way of life and restor-ing function to help patients return to themost functional life possible.

Types of injuries treated

32% Orthopedics 17% Brain Injury 22% Stroke 10% Other Neurological Conditions 10% Other Conditions 6% Amputee 3% Multi Trauma

Average Length of Stay: 14.8 days

24


SWEDISH MEDICAL CENTER



Licensed Beds 368

ER Visits 72,808






Bad Debt $32,589,000






Community Health Improvement $1,393,877Services (includes in-kind donations)


Community Building Activity Services $1,581,780

Research 1,322,385


Centers of Excellence• Bariatric Center• Commission on Cancer

Accredited Program(American College of Surgeons)

• Nationally Certified Primary Stroke Center(Joint Commission)

• Level I Trauma Center

Specialty Services• Acute Rehabilitation• Advanced Radiology

Capabilities• Cardiovascular Services,

The Heart Center• Comprehensive Spine

Care• Neurosciences• Orthopedics & Joint

Replacement• Women’s & Children’s

Services

Executive StaffMary M. White


Trent Lind Chief Operating Officer

Karleen Goerke Chief Nursing Officer

Kathryn Ashenfelter Chief Financial Officer

Lisa Morris Vice President, Human Resources

Swedish Medical CenterAcute care hospital foradults and pediatrics withLevel I trauma center501 East Hampden Avenue Englewood, CO 80113

303-788-5000

SwedishHospital.com

Arespected medical providerand trusted communityhealth resource for morethan 100 years, Swedish offers patients the highest

quality care and the most advanced tech-nologies and treatments in nearly everymedical specialty — all delivered by ourexperienced staff who are at the heart ofour Swedish Memorable Care promise.

26

Open since late 2005, the Swedish South-west Emergency Room (SWER) is a 24-hour, full-service emergency department.This facility is staffed by board-certifiedemergency physicians who work along-side nurses and technicians specializing inemergency medical care.

Additionally, patients have access tostate-of-the-art tests through CT scan, X-ray, ultrasound, cardiac testing and

laboratory service, all of which are per-formed on site. Critically ill patients canbe transported via ambulance or AIRLIFEhelicopter, both of which serve SWER.Each year, SWER provides medical carefor more than 22,000 patients fromsouthwest Jefferson County and the sur-rounding areas. Many patients have en-joyed the quick turnaround as theaverage time from arrival to discharge isapproximately two hours.

Swedish Southwest ER6196 S. Ammons WayLittleton, CO 80123303-932-6911

SwedishHospital.com

Quick turnarounds mean an average of two hours from arrival to discharge

SWEDISH SOUTHWEST ER


27 years and 45,000 missions strong

AIRLIFE Denver is the Emergency Medicaland Critical Care Transport Service of theHealthONE system. AIRLIFE Denver pro-vides air and ground critical care transportfor both adult and pediatric patients in aneight-state region including Colorado,Utah, Wyoming, Montana, Nebraska,Kansas, New Mexico and South Dakota.Established in1983, AIRLIFE Denver hasbeen serving the metro Denver area and re-gion for 27 years, completing more than45,000 missions.

Each transport team includes two nurseswho each have a minimum of five yearsemergency medicine and critical care

experience. For our smallest patients, ourNeonatal team includes a neonatal nursepractitioner. AIRLIFE Denver’s commitmentto patient care and quality is second onlyto its emphasis on safety. Unique andproven safety upgrades include custom air-craft design, the use of Night Vision Goggles, Global Positioning Systems, Terrain Avoidance Warning Systems andstate-of the art weather reporting. Withmore than 2,400 transports a year, AIRLIFEDenver is one of the largest and busiestmedical transport programs in the regionproviding service 24 hours a day.

AirLife Services 501 E. Hampden AvenueEnglewood, CO 80113303-788-52511-877-2-GetAirLife1-877-243-8247

AirLifeDenver.com

Specialty Teams: Balloon Pump • Stroke • High Risk OB • Neonatal • Primary

AIRLIFE

28

HealthONE Clinic Services provides a widespectrum of care including primary care,OB/GYN, neurosurgery, neurology, ortho-pedic, endocrinology, ENT surgery, behav-ioral health, occupational medicine,rehabilitation, emergent services, sleepmedicine, pediatric nephrology, pediatricsurgery, pediatric heart surgery, pediatricgastroenterology, pediatric hematology/ on-cology, pediatric neurology, pediatric ortho-pedic surgery and pediatric/adult scoliosisand spine. These services are convenientlylocated throughout the metro Denver area.

Our practices work in collaboration withthe HealthONE hospitals to provide fullcircle care from within the practice settingto diagnostic, surgical, inpatient, outpa-tient, and recovery care for our patients.

The rebirth of Primary Care and SpecialtyCare practices began in 2005 where thegrowth rapidly spread to create a widenetwork of physicians, practices and staff.

The Occupational Medicine and Rehabil-itation clinics currently serve about 5,200employers in the Denver metropolitanarea. We provided 69,061 occupationalmedicine visits and 47,500 rehabilitationvisits in 2009. These clinics provide serv-ices to a wide range of industries from su-permarkets to veterinarians to airlines toconstruction, municipalities and every-thing in between. All of these clinics havethe convenience of Rehabilitation Servicesco-located with the occupational medicineclinics.

Clinic Services720 S. Colorado Blvd. Suite 220AGlendale, Colorado 80246303-584-8000

HealthONEClinics.com

HealthONE’s own Multi-Specialty Medical Group

CLINIC SERVICES


High-quality alternative to being hospitalized

HealthONE’s 12 Ambulatory SurgicalCenters are conveniently located through-out the metro Denver area offering out-patient surgical procedures for everythingfrom plastic surgery to minimally inva-sive orthopedic procedures. Our pleasantatmosphere and special pediatric-friendlyfacilities are particularly helpful in easingthe fears of children. All of our centersare state-of-the-art, which allows us tooffer a safe, convenient, high-quality alternative to inpatient hospitalization.

AmbulatorySurgical CentersAdministrative Offices4900 S. Monaco StreetDenver, CO 80237303-788-2500

HealthONEASC.com

AMBULATORY SURGICAL CENTERS

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HealthONE Outreach Services offers ac-cess to a vast array of resources requestedby rural and outlying communities.HealthONE Outreach volunteers arehighly skilled medical professionals withaccess to advanced medical technology.Our seven hospitals and 3,000 affiliatedphysicians have cared for generations of pa-tients in communities both large and small.

HealthONE’s Outreach program serves theneeds of rural residents of Colorado,Kansas, Nebraska, Montana, New Mex-ico, South Dakota and Wyoming by pro-viding them access to specialty care whenthere is a demonstrated need within the

community, preventing them from travelingto and visiting unfamiliar cities. The pro-gram allows rural healthcare providers theability to stay involved in the care and follow-up of their patients. HealthONEphysicians and allied health professionalsparticipate in more clinics than any otherhospital system in the Rocky Mountain region.

Additionally, Continuing Education has al-ways been associated with the OutreachProgram. Outreach volunteers lecture onmany different topics including trauma,stoke, cardiology, orthopedics, neonatal,pediatrics and geriatrics.

Outreach Services720 S. Colorado Blvd. Suite 222AGlendale, Colorado 80246303-584-2060

HealthONEcares.com

HEALTHONE OUTREACH SERVICES


HealthONE is a leader in providinghigh-quality and technologically ad-vanced imaging. Each radiologist isboard-certified and highly specialized inat least one area of radiology. Amongour specialties is the diagnosis of breastdisease. We offer a full range of screen-ing and diagnostic services that includemammography, ultrasound-guided biopsy,breast MRI and PET/CT. With the com-bined experience and expertise of thephysician and staff — and alignment withthe acute-care facilities of HealthONEhospitals — we’re able to play an impor-tant role in the interventional detectionand diagnosing of disease and offer the

best inpatient and outpatient continuumof care available.

Outpatient DiagnosticImaging CentersAdministrative Offices4900 S. Monaco StreetSuite 380Denver, CO 80237

HealthONEcares.com

OUTPATIENT DIAGNOSTIC IMAGING

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As a healthcare company, we take seri-ously our responsibility to contribute toa better quality of life for those we serve,and that includes the lives of our employ-ees. We believe our success is dependenton a healthy work environment wherecaregivers, staff, administrators, physi-cians and volunteers are at the core of ourpatients-first culture.

HealthONE has been working hard to en-hance the quality of life for our employeesat work and at home. Our commitmentto a healthy work environment includes afocus on five key areas: culture, leader-ship, voice, compensation/rewards andstaffing. We know that by doing well ineach of these areas, we will be able to pro-vide the highest quality, most compassion-ate service to our patients.

We have made important accomplish-ments in these areas over the last severalyears. Our culture is grounded in a safe,caring workplace, where individuals arerespected, valued and treated fairly.

We offer ample opportunities for em-ployees to voice concerns and ideas forimprovement through our Employee Ad-visory Groups, Open Door policy, andthe annual Employee Survey.

We work hard to provide a healthy workenvironment that makes our hospitalsand facilities a great place to work —places where employees can feel empow-ered to provide the best care possible andexperience a rewarding career.

HEALTHY WORK ENVIRONMENT

Hospital

The Medical Center of 7. 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish5. Spalding Rehabilitation Hospital 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose P/SL; & Spalding Rehab at P/SL2. Presbyterian/St. Luke’1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMCHospital

Aurora & Rocky Mountain Hospital for Children at The Medical Center of 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish5. Spalding Rehabilitation Hospital 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose P/SL; & Spalding Rehab at P/SL

s Medical Center; Rocky Mountain Hospital for Children at 2. Presbyterian/St. Luke’1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMC

Aurora & Rocky Mountain Hospital for Children at 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish

4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose

s Medical Center; Rocky Mountain Hospital for Children at 1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMC

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6. Midtown Surgical Center5. Lowry Surgery Center4. Lincoln Surgical Center3. Lakewood Surgical Center2. Clear Creek Surgery Center1. Centrum Surgical CenterAmbulatory Surgery Centers

6. Midtown Surgical Center5. Lowry Surgery Center4. Lincoln Surgical Center3. Lakewood Surgical Center2. Clear Creek Surgery Center1. Centrum Surgical CenterAmbulatory Surgery Centers

Applewood Imaging, 1. Outpatient Imaging

12. Urology Surgery Center of Colorado1. Sky Ridge Surgical Center1

10. Rose Surgical Center9. Rocky Mountain Surgery Center8. North Suburban Surgery Center7. Musculoskeletal Surgical Center

Department o AAApplewood Imaging, Outpatient Imaging

12. Urology Surgery Center of Colorado1. Sky Ridge Surgical Center

10. Rose Surgical Center9. Rocky Mountain Surgery Center8. North Suburban Surgery Center7. Musculoskeletal Surgical Center6. Midtown Surgical Center

Department of North Suburban Medical Center

12. Urology Surgery Center of Colorado

r cal Center

8 I i i t R k Mt7. Invision-Parker6. Invision-Highlands Ranch5. Invision-Golden 4. Invision-Cherry Creek3. Invision-Centrum2. Centennial Medical Plaza

Applewood Imaging, 1.

8 I i i t R k Mt7. Invision-Parker6. Invision-Highlands Ranch5. Invision-Golden 4. Invision-Cherry Creek3. Invision-Centrum2. Centennial Medical Plaza

Department o AA Department of North Suburban Medical Center Applewood Imaging,

Department of North Suburban Medical Center

r cal Center

9. Invision-Southwest8. Invision at Rocky Mtn.

9. Invision-Southwest8. Invision at Rocky Mtn.

The Medical Center of 18. The Medical Center of 17.

16. Sky Ridge Imaging Center at Lincoln Medical Center15. Rose Medical Center Outpatient Imaging at Lowry14. Rose Medical Center13. Presbyterian/St. Luke’12. Park Center Imaging, 1. North Suburban Medical Center1

10. Invision-Swedish

Aurora, NorthThe Medical Center of AuroraThe Medical Center of

16. Sky Ridge Imaging Center at Lincoln Medical Center15. Rose Medical Center Outpatient Imaging at Lowry14. Rose Medical Center

s Outpatient Imaging 13. Presbyterian/St. Luke’ Department of North Suburban Medical Center AA Department of North Suburban Medical Center 12. Park Center Imaging,

1. North Suburban Medical Center10. Invision-Swedish

Aurora, North

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s Outpatient Imaging Department of North Suburban Medical Center

nter dical Center

Sky Ridge

Imaging – Red Rocks1. P/SLNew Outpatient Imaging

2. Swedish Southwest ER1. Centennial Medical PlazaStand-Alone Emergency Department

located south in Castle Rock) *

Imaging – Red RocksNew Outpatient Imaging

2. Swedish Southwest ER1. Centennial Medical PlazaStand-Alone Emergency Department

located south in Castle Rock) Sky Ridge Imaging Center at Castle Rock (

Stand-Alone Emergency Department

Not shown on map, Sky Ridge Imaging Center at Castle Rock (

Not shown on map,

5. LoDo Occupational Medicine/Rehabilitation Clinic4. Englewood Occupational Medicine/Rehabilitation Clinic3. Centennial Occupational Medicine/Rehabilitation Clinic2. Bryant Street Occupational Medicine/Rehabilitation Clinic

Aurora Occupational Medicine/Rehabilitation Clinic1. Occupational Medicine/Rehabilitation Clinics

1. Red Rocks Medical CenterNew Outpatient Surgery

Imaging – Red Rocks1. P/SL


Aurora Occupational Medicine/Rehabilitation ClinicOccupational Medicine/Rehabilitation Clinics

1. Red Rocks Medical CenterNew Outpatient Surgery

Imaging – Red Rocks


Aurora Occupational Medicine/Rehabilitation ClinicOccupational Medicine/Rehabilitation Clinics

7. Northwest Occupational Medicine/Rehabilitation Clinic6. North Suburban Occupational Medicine/Rehabilitation Clinic5. LoDo Occupational Medicine/Rehabilitation Clinic



6. North Suburban Occupational Medicine/Rehabilitation Clinic

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HealthONE Facilities

Administrative Offices4900 S. Monaco StreetDenver, CO 80237303-788-2500

HealthONEcares.com

Documents

HealthONE 2009 Annual Community Report