Hershey New York

Medical inforMation science reference

Health Information Systems: Concepts, Methodologies, Tools, and Applications

Joel RodriguesUniversity of Beira Interior, Portugal

Volume I

Director of Editorial Content: Kristin KlingerDevelopment Editor Julia MosemannSenior Managing Editor: Jamie SnavelyAssistant Managing Editor, MVB: Michael BrehmTypesetters: Michael Brehm, Carole Coulson, Elizabeth Duke-Wilson, Devvin Earnest, Kate Griffin, Christopher

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Library of Congress Cataloging-in-Publication Data

Health information systems : concepts, methodologies, tools and applications / Joel Rodrigues, editor. p. ; cm. Includes bibliographical references and index. Summary: This reference set provides a complete understanding of the development of applications and concepts in

clinical, patient, and hospital information systems--Provided by publisher. ISBN 978-1-60566-988-5 (hardcover) 1. Medical informatics. 2. Information storage and retrieval systems--Medical care. I. Rodrigues, Joel, 1972- [DNLM: 1. Information Systems. 2. Electronic Health Records. 3. Medical Informatics--methods. W 26.55.I4 H43407 2010] R858.H357 2010 610.285--dc22 2009052763

Associate EditorsSteve ClarkeUniversity of Hull, UK

Murray E. JennexSan Diego State University, USA

Annie BeckerFlorida Institute of Technology USA

Ari-Veikko AnttiroikoUniversity of Tampere, Finland

Editorial Advisory BoardSherif KamelAmerican University in Cairo, Egypt

In LeeWestern Illinois University, USA

Jerzy KisielnickiWarsaw University, Poland

Keng SiauUniversity of Nebraska-Lincoln, USA

Amar GuptaArizona University, USA

Craig van SlykeUniversity of Central Florida, USA

John WangMontclair State University, USA

Vishanth WeerakkodyBrunel University, UK

Editor-in-Chief

Mehdi Khosrow-Pour, DBA Editor-in-Chief Contemporary Research in Information Science and Technology, Book Series

Hershey New YorkinforMation science reference

Additional Research Collections found in the Contemporary Research in Information Science and Technology

Book SeriesData Mining and Warehousing: Concepts, Methodologies, Tools, and ApplicationsJohn Wang, Montclair University, USA 6-volume set ISBN 978-1-60566-056-1

Electronic Business: Concepts, Methodologies, Tools, and ApplicationsIn Lee, Western Illinois University 4-volume set ISBN 978-1-59904-943-4

Electronic Commerce: Concepts, Methodologies, Tools, and ApplicationsS. Ann Becker, Florida Institute of Technology, USA 4-volume set ISBN 978-1-59904-943-4

Electronic Government: Concepts, Methodologies, Tools, and ApplicationsAri-Veikko Anttiroiko, University of Tampere, Finland 6-volume set ISBN 978-1-59904-947-2

Knowledge Management: Concepts, Methodologies, Tools, and ApplicationsMurray E. Jennex, San Diego State University, USA 6-volume set ISBN 978-1-59904-933-5

Information Communication Technologies: Concepts, Methodologies, Tools, and ApplicationsCraig Van Slyke, University of Central Florida, USA 6-volume set ISBN 978-1-59904-949-6

Intelligent Information Technologies: Concepts, Methodologies, Tools, and ApplicationsVijayan Sugumaran, Oakland University, USA 4-volume set ISBN 978-1-59904-941-0

Information Security and Ethics: Concepts, Methodologies, Tools, and ApplicationsHamid Nemati, The University of North Carolina at Greensboro, USA 6-volume set ISBN 978-1-59904-937-3

Medical Informatics: Concepts, Methodologies, Tools, and ApplicationsJoseph Tan, Wayne State University, USA 4-volume set ISBN 978-1-60566-050-9

Mobile Computing: Concepts, Methodologies, Tools, and ApplicationsDavid Taniar, Monash University, Australia 6-volume set ISBN 978-1-60566-054-7

Multimedia Technologies: Concepts, Methodologies, Tools, and ApplicationsSyed Mahbubur Rahman, Minnesota State University, Mankato, USA 3-volume set ISBN 978-1-60566-054-7

Virtual Technologies: Concepts, Methodologies, Tools, and ApplicationsJerzy Kisielnicki, Warsaw University, Poland 3-volume set ISBN 978-1-59904-955-7

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List of Contributors

Adam, Frederic \ University College Cork, Ireland ........................................................................ 1151Alamantariotou, Kleopatra \ City University London, UK .............................................................. 204lamo, Jos M. Reyes \ Iowa State University, USA ...................................................................... 2091Alasaarela, Esko \ University of Oulu, Finland ................................................................................ 790Anderson, James G. \ Purdue University, USA ................................................................................. 133Andronikou, Vassiliki \ National Technical University of Athens, Greece ..................................... 1415Anifalaje, Adebusoye A. \ London School of Economics and Political Science, UK ..................... 1115Arevalo, Oscar \ University of Kentucky, USA .................................................................................. 418Armfield, Nigel R. \ University of Queensland, Australia ................................................................. 323Asgari, Pooyan \ The University of Sydney, Australia ..................................................................... 1954Ayoade, John \ American University of Nigeria, Nigeria .................................................................. 933Baars, I.J. \ Maastricht University, The Netherlands ...................................................................... 1066Babbitt, Ryan \ Iowa State University, USA .................................................................................... 2091Badidi, Elarbi \ United Arab Emirates University, UAE ................................................................. 1939Bali, R.K. \ BIOCORE Coventry University, UK ............................................................................... 889Bali, Rajeev K. \ Coventry University, UK ...................................................................................... 2206Bamidis, Panagiotis \ The Medical School, AUTH, Greece ............................................................ 2145Bandara, Wasana \ Queensland University of Technology, Australia ............................................ 1600Banderker, Nesaar \ University of Cape Town, South Africa ............................................................ 773Barnett, Jeff \ University of Victoria, Canada ................................................................................. 1726Bauer, Keith \ Marquette University, USA....................................................................................... 1761Baykal, Nazife \ Informatics Institute Metu, Turkey .......................................................................... 339Bensink, Mark \ University of Queensland, Australia ...................................................................... 323Berzunza, Gustavo \ CICESE, Mexico ............................................................................................ 2079Bilsel, R. Ufuk \ The Pennsylvania State University, USA .............................................................. 1976Biswas, Rakesh \ Peoples College of Medical Sciences, India ......................................................... 480Blechman, Elaine A. \ University of Colorado at Boulder, USA ..................................................... 1534Bobashev, Georgiy \ RTI International, Russia ............................................................................... 1431Bolsin, Stephen \ Melbourne University & The Geelong Hospital, Australia .................................... 71Boone, Gloria M. \ Suffolk University, USA ...................................................................................... 845Boonstra, Albert \ University of Groningen, The Netherlands ....................................................... 1656Borshchev, Andrei \ XJ Technologies, Russia ................................................................................. 1431Borycki, Elizabeth M. \ University of Victoria, Canada ................................................................. 2057Bosomworth, John \ University of Victoria, Canada ........................................................................ 994Boulton-Lewis, Gillian M. \ Queensland University of Technology, Australia ................................ 146

Boydell, Katherine M. \ University of Toronto, Canada ................................................................. 2044Brear, Michelle \ University of New South Wales, Australia ........................................................... 1295Breas, Robert \ National IT Institute for Healthcare (NICTIZ), The Netherlands .......................... 1328Brender, Jytte \ University of Aalborg and Virtual Center for Health Informatics, Denmark .......... 605Buys, Laurie \ Queensland University of Technology, Australia ....................................................... 146Buyukozkan, Gulcin \ Galatasaray University, Turkey .................................................................. 1976Cain, Monica \ Winston-Salem State University, USA ..................................................................... 1930Carbone, Daniel \ University of Melbourne, Australia ................................................................... 1994Carpender, S. Kay \ Texas A&M Health Science Center, USA ....................................................... 1582Ceglowski, Andrzej S. \ Monash University, Australia ................................................................... 1916Cellucci, Leigh W. \ Idaho State University, USA ........................................................................... 1014Chahal, Kirandeep \ Brunel University, UK ................................................................................... 1342Chang, Carl \ Iowa State University, USA ....................................................................................... 2091Chattopadhyay, Amit \ University of Kentucky, USA ....................................................................... 418Cheng, Chen-Yang \ Tunghai University, Taiwan ............................................................................. 945Cheung, S.C. \ Hong Kong University of Science and Technology, Hong Kong ............................... 674Chiu, Dickson K.W. \ Dickson Computer Systems, Hong Kong ....................................................... 674Churilov, Leonid \ The University of Melbourne, Australia ........................................................... 1916Clark, Frank C. \ Medical University of South Carolina, USA ...................................................... 1140Clark, Jan Guynes \ The University of Texas at San Antonio, USA................................................ 1553Collmann, Jeff \ Georgetown University Medical Center, USA ...................................................... 1454Colson, Mark \ The Geelong Hospital, Australia ................................................................................ 71Cooper, Lesley \ Wilfrid Laurier University, Canada ...................................................................... 1669Cooper, Ted \ Stanford University Medical Center, USA ................................................................. 1454Copen, John \ University of Victoria, Canada ................................................................................... 994Crenshaw, Katie M. \ University of Alabama at Birmingham, USA ............................................... 2125Crisstomo-Acevedo, Mara Jos \ Jerez Hospital, Spain ................................................. 1, 315, 1628Currie, Wendy L. \ University of Warwick, UK .............................................................................. 1228DAndrea, Alessia \ IRPPS-CNR, Rome, Italy ................................................................................ 1373Daly, Herbert \ Brunel University, UK ............................................................................................ 1342Datla, Raju V. \ Massachusetts Medical Society, USA .................................................................... 2125David, Dessa \ Morgan State University, USA ........................................................................... 393, 986De Luca, Stefano \ Evodevo s.r.l., Italy ............................................................................................. 233de Quirs, Fernn Gonzlez Bernaldo \ Hospital Italiano de Buenos Aires, Argentina ................. 445De Souza, Lorraine H. \ Brunel University, UK ............................................................................... 717de Souza, Tiago Coelho \ University of Kentucky, USA .................................................................... 418DeMello, Steven \ Health Technology Center, USA ........................................................................... 790Diallo, Gayo \ Laboratoire TIMC-IMAG, Institut de lIngnierie et

de lInformation de Sant, France ............................................................................................... 185Dong, Changyu \ Imperial College London, UK ............................................................................... 659Doulamis, Anastasios \ National Technical University of Athens, Greece ...................................... 1857Dualy, Naranker \ Imperial College London, UK ............................................................................. 659Dwivedi, A. \ University of Hull, UK ................................................................................................. 889Edirippulige, Sisira \ University of Queensland, Australia .............................................................. 323Edwards, James W. \ Agfa Healthcare, Canada ............................................................................. 1939Edwards, Sylvia L. \ Queensland University of Technology, Australia ............................................ 146

Eldabi, Tillal \ Brunel University, UK ............................................................................................. 1342Esmahi, Larbi \ Athabasca University, Canada .............................................................................. 1939Favela, Jesus \ CICESE, Mexico ...................................................................................................... 2079Federici, Tommaso \ University of Tuscia, Italy ................................................................... 1400, 2160Ferri, Fernando \ IRPPS-CNR, Rome, Italy .................................................................................... 1373Filho, Raimir Holanda \ Universidade de Fortaleza, Brazil ............................................................ 903Finnegan, David J. \ University of Warwick, UK ............................................................................ 1228Firopoulos, Michael \ Intracom IT Services, Greece ...................................................................... 1415Fister, Kristina \ University of Zagreb, School of Medicine, Andrija Stampar School

of Public Health, Croatia ........................................................................................................... 1544Fox, Dana \ Athena Software, Canada ............................................................................................. 1669Gallant, Linda M. \ Emerson College, USA...................................................................................... 845Gans, Gnter \ RWTH Aachen University, Germany ...................................................................... 1640Gao, Wei \ Fordham University, USA ................................................................................................ 256Ghosh, Biswadip \ Metropolitan State College of Denver, USA ..................................................... 1826Gill, Simerjit \ University of Regina & TRLabs Regina, Canada ..................................................... 356Ginter, Thomas \ Aurora BayCare Medical Center, USA ............................................................... 1172Gogia, Shashi Bhushan \ S.A.T.H.I, AMLA MEDIQUIP and Indian Association

for Medical Informatics, India ................................................................................................... 1051Gore, Justin \ Northwick Park Hospital, UK ..................................................................................... 717Graeber, Stefan M. \ Saarland University, Germany .......................................................................... 60Grifoni, Patrizia \ IRPPS-CNR, Rome, Italy ................................................................................... 1373Guah, Matthew Waritay \ Erasmus University Rotterdam, The Netherlands ...................... 1304, 1328Guo, Chengqi \ Mississippi State University, USA .......................................................................... 1243Gurney, Tiana \ University of Southern Queensland, Australia........................................................ 811Gururajan, Raj \ University of Southern Queensland, Australia ................................. 811, 1197, 1212Hafeez-Baig, Abdul \ University of Southern Queensland, Australia ............................................... 811Hheim, Lise Lund \ Norwegian Knowledge Centre for the Health Services, Norway ..................... 26Halkos, Dimitrios \ National Technical University of Athens, Greece ............................................ 1415Hamid, Alalwany \ Brunel University, UK ............................................................................................ 8Harno, Kari \ Helsinki University Central Hospital, Finland ........................................................... 554Heilman, George E. \ Winston-Salem State University, USA .......................................................... 1930Hermens, Hermie J. \ University of Twente, The Netherlands ......................................................... 489Ho, Francis \ University of Victoria, Canada .................................................................................. 2057Holtz, Bree \ Michigan State University, USA ................................................................................... 117Hung, Patrick C.K. \ University of Ontario Institute of Technology, Canada .................................. 674Irizarry, Cynthia \ Suffolk University, USA ...................................................................................... 845Jain, Jitendra \ Peoples College of Medical Sciences, India ........................................................... 480Janamanchi, Balaji \ Texas A&M International University, USA ..................................................... 256Jrvinen, Olli P. \ Finnish Game and Fisheries Research Institute, Finland .................................. 1744Jean-Jules, Joachim \ Universit de Sherbrooke, Canada .............................................................. 2012Jeong, Byungho \ Chonbuk National University, Korea ................................................................... 945Joshi, Ankur \ Peoples College of Medical Sciences, India ............................................................. 480Kafeza, Eleanna \ Athens University of Economics and Business, Greece ....................................... 674Kafeza, Marina \ University Hospital of Heraklion, Greece ............................................................ 674Kallio, Markku \ The Finnish Medical Society Duodecim, Finland ................................................. 733

Karahanna, Elena \ University of Georgia, USA ............................................................................ 1513Kart, Firat \ University of California, Santa Barbara, USA ............................................................. 527Kastania, Anastasia \ Athens University of Economics and Business, Greece ............................... 1777Katsamakas, Evangelos \ Fordham University, USA ....................................................................... 256Kern, Josipa \ University of Zagreb, School of Medicine, Andrija Stampar School

of Public Health, Croatia ........................................................................................................... 1544Kerr, Karolyn \ Simpl, New Zealand ................................................................................................. 218Keshavjee, Karim \ InfoClin Inc., Canada ....................................................................................... 994Kethers, Stefanie \ Monash University, Australia ........................................................................... 1640Khan, Khaled M. \ Qatar University, Qatar ................................................................................... 1720Kim, Mincheol \ Cheju National University, South Korea .............................................................. 1243Kisilowska, Malgorzata \ University of Warsaw, Poland ................................................................. 461Kitsiou, Spyros \ University of Macedonia Economic and Social Science, Greece .......................... 374Klepack, William \ Dryden Family Medicine, USA ........................................................................ 1503Kolker, Alexander \ Childrens Hospital and Health Systems, USA ............................................... 1874Krol, Emily \ The University of Texas at Austin, USA ....................................................................... 540Kucukyazici, Beste \ McGill University, Canada .............................................................................. 994Kudyba, Stephan \ New Jersey Institute of Technology, USA ......................................................... 1318Kushniruk, Andre W. \ University of Victoria, Canada ................................................................. 2057Kutscha, Ansgar \ Diakonie Hospital Schwaebisch Hall gGmbH, Germany ..................................... 60Kuwata, Shige \ Tottori University Hospital, Japan ........................................................................ 2057Kuziemsky, Craig E. \ University of Ottawa, Canada ...................................................................... 642Kwok, Benny W. C. \ The Chinese University of Hong Kong, Hong Kong ...................................... 674Kyriazis, Dimosthenis \ National Technical University of Athens, Greece .................................... 1857Lai, James \ University of British Columbia, Canada ....................................................................... 994Lecnzarowicz, Dorota \ University of Westminster, UK .................................................................. 2179Lee, Chooi \ Kingston Hospital, UK ................................................................................................ 2179Lee, Ki Jung \ Drexel University, USA .............................................................................................. 226Leivisk, Katja \ University of Oulu, Finland ................................................................................... 733Lemire, Marc \ University of Montreal, Canada ............................................................................... 958LeRouge, Cynthia \ St. Louis University, USA.................................................................................... 89Li, Jingquan \ Texas A&M University-Kingsville, USA .................................................................. 1795Mackert, Michael \ The University of Texas at Austin, USA ..................................................... 117, 540Maglaveras, Nicos \ The Medical School, AUTH, Greece .............................................................. 2145Malek, Jean-Nicolas \ HEC Montral, Canada ................................................................................ 958Mamykina, Lena \ GVU Center Georgia Institute of Technology, USA ........................................... 510Manthou, Vicky \ University of Macedonia Economic and Social Science, Greece ........................ 374Martin, Carmel M. \ Northern Ontario School of Medicine, Canada .............................................. 480Martin, Jennifer \ RMIT University, Australia ................................................................................. 627Mas, Jos Ruiz \ University of Zaragoza, Spain ................................................................................ 830Maumbe, Blessing M. \ Eastern Kentucky University, USA ................................................. 1074, 1090Mauro, Alejandro \ Hospital Italiano de Buenos Aires, Argentina ................................................... 445McKay, Elspeth \ RMIT University, Australia ................................................................................... 627McLeod Jr., Alexander J. \ University of Nevada, USA ................................................................. 1553McNeal, Ramona \ University of Northern Iowa, USA ................................................................... 1472Medina-Garrido, Jos Aurelio \ University of Cadiz, Spain ................................................................ 1

Medina-Garrido, Jos Aurelio \ University of Cadiz, Spain .................................................. 315, 1628Mei, HaiLiang \ University of Twente, The Netherlands ................................................................... 489Meinert, David \ Missouri State University, USA ........................................................................... 1491Melliar-Smith, P. M. \ University of California, Santa Barbara, USA ............................................. 527Memo, Enrico \ Ca Foscari University, Italy ................................................................................... 233Meneses, Filipe \ Universidade do Minho, Portugal ......................................................................... 861Messai, Radja \ Laboratoire TIMC-IMAG, Institut de lIngnierie et de lInformation

de Sant, France ........................................................................................................................... 185Miao, Gengxin \ University of California, Santa Barbara, USA ....................................................... 527Mika, Karin \ Cleveland State University, USA ................................................................................ 274Miller, Thomas W. \ University of Connecticut, USA ....................................................................... 569Miscione, Gianluca \ International Institute for Geo-Information Science

and Earth Observation, The Netherlands ................................................................................... 2218Miyazaki, Masako \ University of Alberta, Canada.......................................................................... 790Moreira, Adriano \ Universidade do Minho, Portugal ..................................................................... 861Morgan, Robert D. \ Texas Tech University, USA ............................................................................. 569Mrland, Berit \ Norwegian Knowledge Centre for the Health Services, Norway ............................. 26Morton, Russell S. \ Winston-Salem State University, USA ............................................................ 1930Moser, L. E. \ University of California, Santa Barbara, USA ........................................................... 527Mynatt, Elizabeth D. \ GVU Center Georgia Institute of Technology, USA ..................................... 510Naguib, R.N.G. \ BIOCORE Coventry University, UK ..................................................................... 889Narkhede, Vinod \ Peoples College of Medical Sciences, India ...................................................... 480Naseer, Aisha \ Brunel University, UK ............................................................................................... 913Navajas, Julin Fernndez \ University of Zaragoza, Spain............................................................ 830Navarro, Eduardo Antonio Viruete \ University of Zaragoza, Spain ............................................. 830Nemana, Ravi \ University of California - Berkeley, USA ................................................................ 790Newell, Sue \ Bentley College, USA & Warwick Business School, UK ............................................ 1713Norris, Tony \ Massey University, New Zealand ............................................................................... 218ONeill, Liam \ University of North Texas, USA ............................................................................. 1503Oinas-Kukkonen, Harri \ University of Oulu, Finland .................................................................... 733Oliver, Nick S. \ Imperial College, UK .............................................................................................. 790Olla, Phillip \ Madonna University, USA ........................................................................................... 750Owei, Vesper T. \ Cape Peninsula University of Technology, Republic of South Africa ................. 1090Ozkan, Sevgi \ Brunel University Business School, UK .................................................................... 339Paavola, Teemu \ LifeIT Plc, Finland .............................................................................................. 1286Page, Andrew C. \ University of Western Australia, Australia .......................................................... 871Pajak, Sarah \ Brunel University, UK ............................................................................................... 717Panteli, Niki \ University of Bath, UK ............................................................................................. 1686Paranjape, Raman \ University of Regina & TRLabs Regina, Canada ............................................ 356Par, Guy \ HEC Montral, Canada .................................................................................................. 958Parry, David \ Auckland University of Technology, New Zealand ................................ 178, 1272, 2192Partridge, Helen \ Queensland University of Technology, Australia ................................................ 146Patrick, Jon \ The University of Sydney, Australia .......................................................................... 1954Paul, Ray J. \ Brunel University, UK ............................................................................................... 1342Pennel, Cara L. \ Texas A&M Health Science Center, USA ............................................................ 1582Perry, Theodore L. \ Health Research Corporation, USA .............................................................. 1318

Peterson, Dane K. \ Missouri State University, USA ....................................................................... 1491Pignatiello, Antonio \ University of Toronto, Canada ..................................................................... 2044Pitsillides, Andreas \ University of Cyprus, Cyprus ........................................................................ 1686Pitsillides, Barbara \ Nicosia, Cyprus ............................................................................................. 1686Polasek, Ozren \ University of Zagreb, School of Medicine, Andrija Stampar School of Public

Health, Croatia ........................................................................................................................... 1544Prabhu, Vittal \ The Pennsylvania State University, USA ................................................................. 945Protti, Denis \ University of Victoria, Canada ................................................................................... 402Quiram, Barbara J. \ Texas A&M Health Science Center, USA ..................................................... 1582Radhakrishnan, Abirami \ Morgan State University, USA ...................................................... 393, 986Raghupathi, Wullianallur \ Fordham University, USA ............................................................ 256, 585Risnen, Teppo \ University of Oulu, Finland ................................................................................. 733Randeree, Ebrahim \ Florida State University, USA ...................................................................... 2111Ray, Amy \ Bentley College, USA .................................................................................................... 1713Reardon, John L. \ University of Hawaii, USA............................................................................... 1028Resca, Andrea \ LUISS Guido Carli University, Italy ................................................................... 1400Rice, Jeffrey J. \ Independent Scholar, USA .................................................................................... 1318Rodrigues, Maria Andria F. \ Universidade de Fortaleza, Brazil .................................................. 903Root, Jane \ Aurora Medical Group, USA ....................................................................................... 1172Ruiz, Ignacio Martnez \ University of Zaragoza, Spain .................................................................. 830Russello, Giovanni \ Imperial College London, UK ......................................................................... 659Sadanand, Asha B. \ University of Guelph, Canada ....................................................................... 1569Sadanand, Venkat \ University of Saskatchewan, Canada ............................................................. 1260Sadasivam, Rajani S. \ University of Massachusetts Medical School, USA ................................... 2125Samaras, George \ University of Cyprus, Cyprus ........................................................................... 1686Sammon, David \ University College Cork, Ireland ....................................................................... 1151Sarmad, Alshawi \ Brunel University, UK ............................................................................................ 8Schmeida, Mary \ The Cleveland Clinic, USA ................................................................................ 1472Schmitz, Dominik \ Fraunhofer FIT, Germany ............................................................................... 1640Schoen, Michael J. \ University of Alabama at Birmingham, USA ................................................. 2125Schulman, Joseph \ New York Presbyterian Hospital, USA .............................................................. 162Segura, Daniela \ CICESE, Mexico ................................................................................................. 2079Seppnen, Matti \ The Finnish Medical Society Duodecim, Finland ............................................... 733Serrano, Christina I. \ University of Georgia, USA ........................................................................ 1513Settles, Burr \ University of Wisconsin-Madison, USA ..................................................................... 975Shahtahmasebi, Said \ The Good Life Research Centre Trust, New Zealand ..................................... 42Shaw, Mark C. \ De Montfort University, UK ................................................................................. 1805Shaw, Michael J. \ University of Illinois at Urbana-Champaign, USA ........................................... 1795Shivute, Meke I. \ Polytechnic of Namibia, Namibia ............................................................ 1074, 1090Shrestha, Bhavesh \ University of Massachusetts Dartmouth, USA ................................................. 694Sicotte, Claude \ University of Montreal, Canada ............................................................................ 958Sideras, Gabriel \ National Technical University of Athens, Greece .............................................. 1415Sier, David \ CSIRO Mathematical and Information Sciences, Australia ....................................... 1640Sikder, Iftikhar U. \ Cleveland State University, USA .................................................................... 1842Simoens, Steven \ Katholieke Universiteit Leuven, Belgium ............................................................. 297Simonet, Ana \ Laboratoire TIMC-IMAG, Institut de lIngnierie et de lInformation

de Sant, France ........................................................................................................................... 185

Simonet, Michel \ Laboratoire TIMC-IMAG, Institut de lIngnierie et de lInformation de Sant, France ........................................................................................................................... 185

Sincan, Murat \ Informatics Institute Metu, Turkey .......................................................................... 339Smith, Anthony C. \ University of Queensland, Australia ................................................................ 323Smith, James B. \ Medical University of South Carolina, USA ...................................................... 1140Smith, Kevin \ National Digital Research Centre, Ireland ................................................................ 480Snodgrass, Coral R. \ Canisius College, USA ................................................................................ 1699Soper, David E. \ Medical University of South Carolina, USA ....................................................... 1140Spil, Ton AM \ University of Twente, The Netherlands ....................................................................... 89Spyrou, Stergiani \ The Medical School, AUTH, Greece ................................................................ 2145Stahl, Bernd Carsten \ De Montfort University, UK ...................................................................... 1805Stanley-Horn, Diane \ Athena Software, Canada ........................................................................... 1669Staring, Knut \ University of Oslo, Norway .................................................................................... 2218Stephenson, Christine \ Emirates Airlines, UAE ............................................................................ 1600Stergioulas, Lampros K. \ Brunel University, UK ............................................................................ 913Stritzke, Werner G. K. \ University of Western Australia, Australia ................................................ 871Sturmberg, Joachim P. \ Monash University & The University of Newcastle, Australia ................. 480Symonds, Judith \ Auckland University of Technology, New Zealand .............................................. 933Szewczak, Edward J. \ Canisius College, USA .............................................................................. 1699Tafa, ilbert \ University of Montenegro, Montenegro ................................................................... 2025Talbert, Jeffery \ University of Kentucky, USA ............................................................................... 1503Tan, Joseph \ Wayne State University, USA ....................................................................................... 750Tentori, Mnica \ CICESE and Universidad Autnoma de Baja California, Mexico ..................... 2079Trimmer, Ken \ Idaho State University, USA ............................................................................ 89, 1014Tyler, Barbara J. \ Cleveland State University, USA ........................................................................ 274Umar, Amjad \ Fordham University, USA ......................................................................................... 585van Beijnum, Bert-Jan \ University of Twente, The Netherlands ..................................................... 489Van Belle, Jean-Paul \ University of Cape Town, South Africa ........................................................ 773Van Merode, G.G. \ Board of Maastricht University Medical Center

& Maastricht University, The Netherlands ................................................................................ 1066Varvarigou, Theodora \ National Technical University of Athens, Greece .......................... 1415, 1857Vasilakis, Christos \ University College London, UK ..................................................................... 2179Villeneuve, Alain O. \ Universit de Sherbrooke, Canada .............................................................. 2012Vlachopoulou, Maro \ University of Macedonia Economic and Social Science, Greece ................. 374Volpe, Tiziana \ The Hospital for Sick Children, Canada ............................................................... 2044Wager, Karen A. \ Medical University of South Carolina, USA ..................................................... 1140Wall, William P. \ Shinawatra University, Thailand ....................................................................... 1481Waller, John L. \ Medical University of South Carolina, USA........................................................ 1140Whetstone, Melinda \ Florida State University, USA ..................................................................... 2111Whitten, Pamela \ Michigan State University, USA .................................................................. 117, 540Wickramasinghe, Nilmini \ Illinois Institute of Technology, USA.......................................... 889, 2206Widya, Ing \ University of Twente, The Netherlands ......................................................................... 489Wiggins, Carla \ Idaho State University, USA ........................................................................... 89, 1014Wijsman, Jacqueline \ University of Twente, The Netherlands ........................................................ 489Williams, Christopher G. \ General Dynamics, UK ......................................................................... 717Wong, Johnny \ Iowa State University, USA ................................................................................... 2091

Wong, Ray L. S. \ The Chinese University of Hong Kong, Hong Kong ............................................ 674Wood, Jennifer A. \ South Texas VA Healthcare Center, USA .......................................................... 569Woodhouse, William \ Idaho State University, USA ....................................................................... 1014Woodside, Joseph M. \ Cleveland State University, USA ............................................................... 1842Wootton, Richard \ University of Queensland, Australia ................................................................. 323Xu, Haiping \ University of Massachusetts Dartmouth, USA............................................................ 694Yaghmaei, Farideh \ Shadeed Behesthi University of Medical Science

and Health Services, Iran ........................................................................................................... 1388Yang, Hen-I \ Iowa State University, USA ....................................................................................... 2091Yu, Jongtae \ Mississippi State University, USA .............................................................................. 1243Yusof, Shafiz Affendi Mohd \ Universiti Utara, Malaysia ............................................................. 1357Zakaria, Nasriah \ Universiti Sains, Malaysia................................................................................ 1357Zakaria, Norhayati \ Universiti Utara, Malaysia ........................................................................... 1357Zaveri, Jigish \ Morgan State University, USA .......................................................................... 393, 986Zhang, Xiaoqin \ University of Massachusetts Dartmouth, USA ...................................................... 694Zimeras, Stelios \ University of the Aegean, Greece ....................................................................... 1777Zoller, James S. \ Medical University of South Carolina, USA ....................................................... 1140

Contents

Volume I

Section I. Fundamental Concepts and Theories

This section serves as the foundation for this exhaustive reference tool by addressing crucial theories essential to the understanding of health information systems. Chapters found within these pages pro-vide an excellent framework in which to position health information systems within the field of infor-mation science and technology. Individual contributions provide overviews of the future of e-health, telemedicine barriers, electronic health records, and data protection. Within this introductory section, the reader can learn and choose from a compendium of expert research on the elemental theories un-derscoring health information systems research

Chapter 1.1. Inventing the Future of E-Health ....................................................................................... 1Jos Aurelio Medina-Garrido, University of Cadiz, SpainMara Jos Crisstomo-Acevedo, Jerez Hospital, Spain

Chapter 1.2. Multi-Dimensional Criteria for the Evaluation of E-Health Services ................................ 8Alalwany Hamid, Brunel University, UKAlshawi Sarmad, Brunel University, UK

Chapter 1.3. Health Technology Assessment: Development and Future .............................................. 26Lise Lund Hheim, Norwegian Knowledge Centre for the Health Services, NorwayBerit Mrland, Norwegian Knowledge Centre for the Health Services, Norway

Chapter 1.4. Researching Health Service Information Systems Development .................................... 42Said Shahtahmasebi, The Good Life Research Centre Trust, New Zealand

Chapter 1.5. Monitoring and Controlling of Healthcare Information Systems (HIS) .......................... 60Stefan M. Graeber, Saarland University, GermanyAnsgar Kutscha, Diakonie Hospital Schwaebisch Hall gGmbH, Germany

Chapter 1.6. IT Benefits in Healthcare Performance and Safety .......................................................... 71Stephen Bolsin, Melbourne University & The Geelong Hospital, AustraliaMark Colson, The Geelong Hospital, Australia

Chapter 1.7. IT Adoption and Evaluation in Healthcare: Evolutions and Insights in Theory, Methodology, and Practice ............................................................................................................. 89

Ton AM Spil, University of Twente, The NetherlandsCynthia LeRouge, St. Louis University, USAKen Trimmer, Idaho State University, USACarla Wiggins, Idaho State University, USA

Chapter 1.8. Health Infonomics: Intelligent Applications of Information Technology ...................... 117Michael Mackert, The University of Texas at Austin, USAPamela Whitten, Michigan State University, USABree Holtz, Michigan State University, USA

Chapter 1.9. Benefits and Barriers to Adoption of Information Technology in US Healthcare ......... 133James G. Anderson, Purdue University, USA

Chapter 1.10. Ageing, Learning, Technology, and Health Management ............................................ 146Gillian M Boulton-Lewis, Queensland University of Technology, AustraliaLaurie Buys, Queensland University of Technology, AustraliaSylvia L. Edwards, Queensland University of Technology, AustraliaHelen Partridge, Queensland University of Technology, Australia

Chapter 1.11. Evaluating Healthcare IT and Understanding the Work of Healthcare are Entangled Processes ......................................................................................... 162

Joseph Schulman, New York Presbyterian Hospital, USA

Chapter 1.12. Healthcare Information Systems and the Semantic Web ............................................. 178David Parry, Auckland University of Technology, New Zealand

Chapter 1.13. Ontologies in the Health Field ..................................................................................... 185Michel Simonet, Laboratoire TIMC-IMAG, Institut de lIngnierie et

de lInformation de Sant, FranceRadja Messai, Laboratoire TIMC-IMAG, Institut de lIngnierie et

de lInformation de Sant, FranceGayo Diallo, Laboratoire TIMC-IMAG, Institut de lIngnierie et

de lInformation de Sant, FranceAna Simonet, Laboratoire TIMC-IMAG, Institut de lIngnierie et

de lInformation de Sant, France

Chapter 1.14. Quality of Health Information on the Internet ............................................................. 204Kleopatra Alamantariotou, City University London, UK

Chapter 1.15. Improving Data Quality in Health Care ....................................................................... 218Karolyn Kerr, Simpl, New ZealandTony Norris, Massey University, New Zealand

Chapter 1.16. Literature Review in Computational Linguistics Issues in the Developing Field of Consumer Informatics: Finding the Right Information for Consumers Health Information Need .............................................................................................................. 226

Ki Jung Lee, Drexel University, USA

Chapter 1.17. Better Knowledge for Better Health Services: Discovering Guideline Compliance ... 233Stefano De Luca, Evodevo s.r.l., ItalyEnrico Memo, Ca Foscari University, Italy

Chapter 1.18. A Classification Analysis of the Success of Open Source Health Information Technology Projects ...................................................................................... 256

Evangelos Katsamakas, Fordham University, USABalaji Janamanchi, Texas A&M International University, USAWullianallur Raghupathi, Fordham University, USAWei Gao, Fordham University, USA

Chapter 1.19. Cybermedicine, Telemedicine, and Data Protection in the United States .................... 274Karin Mika, Cleveland State University, USABarbara J. Tyler, Cleveland State University, USA

Chapter 1.20. Health Technology Assessment and Health Economics ............................................... 297Steven Simoens, Katholieke Universiteit Leuven, Belgium

Chapter 1.21. Telemedicine Barriers ................................................................................................... 315Mara Jos Crisstomo-Acevedo, Jerez Hospital, SpainJos Aurelio Medina-Garrido, University of Cadiz, Spain

Chapter 1.22. Nurses and Telehealth: Current Practice and Future Trends ........................................ 323Sisira Edirippulige, University of Queensland, AustraliaAnthony C. Smith, University of Queensland, AustraliaMark Bensink, University of Queensland, AustraliaNigel R. Armfield, University of Queensland, AustraliaRichard Wootton, University of Queensland, Australia

Chapter 1.23. Process-Based Evaluation of Hospital Information Systems: Application of an Information Systems Success Model (PRISE) in the Healthcare Domain ...... 339

Sevgi Ozkan, Brunel University Business School, UKNazife Baykal, Informatics Institute Metu, TurkeyMurat Sincan, Informatics Institute Metu, Turkey

Chapter 1.24. A Review of Recent Contribution in Agent Based Health Care Modeling .................. 356Simerjit Gill, University of Regina & TRLabs Regina, CanadaRaman Paranjape, University of Regina & TRLabs Regina, Canada

Chapter 1.25. Overview and Analysis of Electronic Health Record Standards .................................. 374Spyros Kitsiou, University of Macedonia Economic and Social Science, GreeceVicky Manthou, University of Macedonia Economic and Social Science, GreeceMaro Vlachopoulou, University of Macedonia Economic and Social Science, Greece

Chapter 1.26. Process Level Benefits of an Electronic Medical Records System .............................. 393Abirami Radhakrishnan, Morgan State University, USADessa David, Morgan State University, USAJigish Zaveri, Morgan State University, USA

Chapter 1.27. A Comparison of How Canada, England, and Denmark are Managing their Electronic Health Record Journeys ............................................................... 402

Denis Protti, University of Victoria, Canada

Chapter 1.28. Electronic Oral Health Records in Practice and Research ........................................... 418Amit Chattopadhyay, University of Kentucky, USATiago Coelho de Souza, University of Kentucky, USAOscar Arevalo, University of Kentucky, USA

Section II. Development and Design Methodologies

This section provides in-depth coverage of conceptual architectures, frameworks and methodologies related to the design and implementation of health information systems. Throughout these contribu-tions, research fundamentals in the discipline are presented and discussed. From broad examinations to specific discussions on particular frameworks and infrastructures, the research found within this section spans the discipline while also offering detailed, specific discussions. Basic designs, as well as abstract developments, are explained within these chapters, and frameworks for designing successful e-health systems, pervasive healthcare applications, and ICTs for human services are provided.

Chapter 2.1. Patient-Centered E-Health Design ................................................................................. 445Alejandro Mauro, Hospital Italiano de Buenos Aires, ArgentinaFernn Gonzlez Bernaldo de Quirs, Hospital Italiano de Buenos Aires, Argentina

Chapter 2.2. Informational Priorities in Health Information System .................................................. 461Malgorzata Kisilowska, University of Warsaw, Poland

Chapter 2.3. Open Information Management in User-Driven Healthcare .......................................... 480Rakesh Biswas, Peoples College of Medical Sciences, IndiaKevin Smith, National Digital Research Centre, IrelandCarmel M. Martin, Northern Ontario School of Medicine, CanadaJoachim P. Sturmberg, Monash University & The University of Newcastle, AustraliaAnkur Joshi, Peoples College of Medical Sciences, IndiaVinod Narkhede, Peoples College of Medical Sciences, IndiaJitendra Jain, Peoples College of Medical Sciences, India

Chapter 2.4. Medical Information Representation Framework for Mobile Healthcare ...................... 489Ing Widya, University of Twente, The NetherlandsHaiLiang Mei, University of Twente, The NetherlandsBert-Jan van Beijnum, University of Twente, The NetherlandsJacqueline Wijsman, University of Twente, The NetherlandsHermie J. Hermens, University of Twente, The Netherlands

Chapter 2.5. Interpreting Health and Wellness Information ............................................................... 510Lena Mamykina, GVU Center Georgia Institute of Technology, USAElizabeth D. Mynatt, GVU Center Georgia Institute of Technology, USA

Chapter 2.6. A Distributed E-Healthcare System ................................................................................ 527Firat Kart, University of California, Santa Barbara, USAGengxin Miao, University of California, Santa Barbara, USAL. E. Moser, University of California Santa Barbara, USAP. M. Melliar-Smith, University of California, Santa Barbara, USA

Volume II

Chapter 2.7. Planning Successful Telemedicine and E-Health Systems ............................................. 540Michael Mackert, The University of Texas at Austin, USAPamela Whitten, Michigan State University, USAEmily Krol, The University of Texas at Austin, USA

Chapter 2.8. Shared Healthcare in a Regional E-Health Network ...................................................... 554Kari Harno, Helsinki University Central Hospital, Finland

Chapter 2.9. Tele-Practice Technology: A Model for Healthcare Delivery to Underserved Populations .......................................................................................................... 569

Thomas W. Miller, University of Connecticut, USARobert D. Morgan, Texas Tech University, USAJennifer A. Wood, South Texas VA Healthcare Center, USA

Chapter 2.10. Integrated Digital Health Systems Design: A Service-Oriented Soft Systems Methodology .......................................................................................................... 585

Wullianallur Raghupathi, Fordham University, USAAmjad Umar, Fordham University, USA

Chapter 2.11. Evaluation Methods to Monitor Success and Failure Factors in Health Information Systems Development ............................................................................. 605

Jytte Brender, University of Aalborg and Virtual Center for Health Informatics, Denmark

Chapter 2.12. Developing Information Communication Technologies for the Human Services: Mental Health and Employment ........................................................... 627

Jennifer Martin, RMIT University, AustraliaElspeth McKay, RMIT University, Australia

Chapter 2.13. Enhancing Fit of Health Information Systems Design Through Practice Support .... 642Craig E. Kuziemsky, University of Ottawa, Canada

Chapter 2.14. A Framework for Capturing Patient Consent in Pervasive Healthcare Applications ... 659Giovanni Russello, Imperial College London, UKChangyu Dong, Imperial College London, UKNaranker Dualy, Imperial College London, UK

Chapter 2.15. Alerts in Healthcare Applications: Process and Data Integration ................................ 674Dickson K.W. Chiu, Dickson Computer Systems, Hong KongBenny W. C. Kwok, The Chinese University of Hong Kong, Hong KongRay L. S. Wong, The Chinese University of Hong Kong, Hong KongMarina Kafeza, University Hospital of Heraklion, GreeceS.C. Cheung, Hong Kong University of Science and Technology, Hong KongEleanna Kafeza, Athens University of Economics and Business, GreecePatrick C.K. Hung, University of Ontario Institute of Technology, Canada

Chapter 2.16. Building a Health Care Multi-Agent Simulation System with Role-Based Modeling ........................................................................................................... 694

Xiaoqin Zhang, University of Massachusetts Dartmouth, USAHaiping Xu, University of Massachusetts Dartmouth, USABhavesh Shrestha, University of Massachusetts Dartmouth, USA

Section III. Tools and Technologies

This section presents extensive coverage of the technology that informs and impacts health informa-tion systems. These chapters provide an in-depth analysis of the use and development of innumerable devices and tools, while also providing insight into new and upcoming technologies, theories, and instruments that will soon be commonplace. Within these rigorously researched chapters, readers are presented with examples of the tools that facilitate and support the emergence and advancement of health information systems. In addition, the successful implementation and resulting impact of these various tools and technologies are discussed within this collection of chapters.

Chapter 3.1. Capturing Data in Healthcare Using Patient-Centred Mobile Technology .................... 717Sarah Pajak, Brunel University, UKLorraine H. De Souza, Brunel University, UKJustin Gore, Northwick Park Hospital, UKChristopher G. Williams, General Dynamics, UK

Chapter 3.2. Managing Mobile Healthcare Knowledge: Physicians Perceptions on Knowledge Creation and Reuse .............................................................................................. 733

Teppo Risnen, University of Oulu, FinlandHarri Oinas-Kukkonen, University of Oulu, FinlandKatja Leivisk, University of Oulu, FinlandMatti Seppnen, The Finnish Medical Society Duodecim, FinlandMarkku Kallio, The Finnish Medical Society Duodecim, Finland

Chapter 3.3. Personal Health Records Systems Go Mobile: Defining Evaluation Components ........ 750Phillip Olla, Madonna University, USAJoseph Tan, Wayne State University, USA

Chapter 3.4. Adoption of Mobile Technology by Public Healthcare Doctors: A Developing Country Perspective .............................................................................................. 773

Nesaar Banderker, University of Cape Town, South AfricaJean-Paul Van Belle, University of Cape Town, South Africa

Chapter 3.5. Wireless for Managing Health Care: The Wirhe Framework ......................................... 790Esko Alasaarela, University of Oulu, FinlandRavi Nemana, University of California - Berkeley, USASteven DeMello, Health Technology Center, USANick S. Oliver, Imperial College, UKMasako Miyazaki, University of Alberta, Canada

Chapter 3.6. Confirmatory Factor Analysis to Establish Determinants of Wireless Technology in the Indian Healthcare ......................................................................... 811

Raj Gururajan, University of Southern Queensland, AustraliaTiana Gurney, University of Southern Queensland, AustraliaAbdul Hafeez-Baig, University of Southern Queensland, Australia

Chapter 3.7. Mobility Support in 4G Heterogeneous Networks for Interoperable M-Health Devices ............................................................................................. 830

Eduardo Antonio Viruete Navarro, University of Zaragoza, SpainJos Ruiz Mas, University of Zaragoza, SpainJulin Fernndez Navajas, University of Zaragoza, SpainIgnacio Martnez Ruiz, University of Zaragoza, Spain

Chapter 3.8. Exploring the Technology Adoption Needs of Patients Using E-Health ....................... 845Linda M. Gallant, Emerson College, USACynthia Irizarry, Suffolk University, USAGloria M. Boone, Suffolk University, USA

Chapter 3.9. Technology Enablers for Context-Aware Healthcare Applications ................................ 861Filipe Meneses, Universidade do Minho, PortugalAdriano Moreira, Universidade do Minho, Portugal

Chapter 3.10. Electronic Patient Monitoring in Mental Health Services ........................................... 871Werner G. K. Stritzke, University of Western Australia, AustraliaAndrew C. Page, University of Western Australia, Australia

Chapter 3.11. Using Object Oriented Technologies to Build Collaborative Applications in Healthcare and Medical Information Systems ......................................................................... 889

A. Dwivedi, University of Hull, UKR.K. Bali, BIOCORE Coventry University, UKNilmini Wickramasinghe, Illinois Institute of Technology, USAR.N.G. Naguib, BIOCORE Coventry University, UK

Chapter 3.12. Collaborative Virtual Environments and Multimedia Communication Technologies in Healthcare .......................................................................................................... 903

Maria Andria F. Rodrigues, Universidade de Fortaleza, BrazilRaimir Holanda Filho, Universidade de Fortaleza, Brazil

Chapter 3.13. HealthGrids in Health Informatics: A Taxonomy ......................................................... 913Aisha Naseer, Brunel University, UKLampros K. Stergioulas, Brunel University, UK

Chapter 3.14. An Evaluation of the RFID Security Benefits of the APF System: Hospital Patient Data Protection .................................................................................................. 933

John Ayoade, American University of Nigeria, NigeriaJudith Symonds, Auckland University of Technology, New Zealand

Chapter 3.15. Modeling and Analysis of Surgery Patient Identification Using RFID ........................ 945Byungho Jeong, Chonbuk National University, KoreaChen-Yang Cheng, Tunghai University, TaiwanVittal Prabhu, The Pennsylvania State University, USA

Chapter 3.16. Internet as a Source of Health Information and Its Perceived Influence on Personal Empowerment ........................................................................................................... 958

Guy Par, HEC Montral, CanadaJean-Nicolas Malek, HEC Montral, CanadaClaude Sicotte, University of Montreal, CanadaMarc Lemire, University of Montreal, Canada

Chapter 3.17. A Software Tool for Biomedical Information Extraction (And Beyond) ..................... 975Burr Settles, University of Wisconsin-Madison, USA

Section IV. Utilization and Application

This section introduces and discusses the utilization and application of health information systems. These particular selections highlight, among other topics, challenges in electronic medical record sys-tem adoption, wireless technology adoption in healthcare, and current practices in healthcare systems. Contributions included in this section provide excellent coverage of todays online environment and insight into how health information systems impact the fabric of our present-day global village.

Chapter 4.1. Challenges with Adoption of Electronic Medical Record Systems ............................... 986Abirami Radhakrishnan, Morgan State University, USADessa David, Morgan State University, USAJigish Zaveri, Morgan State University, USA

Chapter 4.2. Best Practices for Implementing Electronic Health Records and Information Systems .............................................................................................................. 994

Beste Kucukyazici, McGill University, CanadaKarim Keshavjee, InfoClin Inc., CanadaJohn Bosomworth, University of Victoria, CanadaJohn Copen, University of Victoria, CanadaJames Lai, University of British Columbia, Canada

Chapter 4.3. Electronic Medical Records: TAM, UTAUT, and Culture ........................................... 1014Ken Trimmer, Idaho State University, USALeigh W. Cellucci, Idaho State University, USACarla Wiggins, Idaho State University, USAWilliam Woodhouse, Idaho State University, USA

Chapter 4.4. Perceptions of an Organizing Vision for Electronic Medical Records by Independent Physician Practices ........................................................................................... 1028

John L. Reardon, University of Hawaii, USA

Chapter 4.5. Providing Telemental Health Services after Disasters: A Case Based on the Post-Tsunami Experience ................................................................................................ 1051

Shashi Bhushan Gogia, S.A.T.H.I, AMLA MEDIQUIP and Indian Association for Medical Informatics, India

Chapter 4.6. Planning and Control and the Use of Information Technology in Mental Healthcare Organizations ........................................................................................... 1066

I.J. Baars, Maastricht University, The NetherlandsG.G. Van Merode, Board of Maastricht University Medical Center & Maastricht University,

The Netherlands

Chapter 4.7. The Use of Information and Communication Technologies for Health Service Delivery in Namibia: Perceptions, Technology Choices, and Policy Implications for Sub-Saharan Africa ........................................................................ 1074

Meke I. Shivute, Polytechnic of Namibia, NamibiaBlessing M. Maumbe, Eastern Kentucky University, USA

Chapter 4.8. Factors Affecting the Adoption of ICT for Health Service Delivery in Namibia: The Role of Functional Literacy and Policy Implications...................................... 1090

Blessing M. Maumbe, Eastern Kentucky University, USAMeke I. Shivute, Polytechnic of Namibia, NamibiaVesper T. Owei, Cape Peninsula University of Technology, Republic of South Africa

Volume III

Chapter 4.9. Decentralisation and Health Systems Performance in Developing Countries: Impact of Decision Space on Primary Health Care Delivery in Nigeria ................................ 1115

Adebusoye A. Anifalaje, London School of Economics and Political Science, UK

Chapter 4.10. Assessing Physician and Nurse Satisfaction with an Ambulatory Care EMR: One Facilitys Approach ............................................................................................................. 1140

Karen A. Wager, Medical University of South Carolina, USAJames S. Zoller, Medical University of South Carolina, USADavid E. Soper, Medical University of South Carolina, USAJame s B. Smith, Medical University of South Carolina, USAJohn L. Waller, Medical University of South Carolina, USAFrank C. Clark, Medical University of South Carolina, USA

Chapter 4.11. Reforming Public Healthcare in the Republic of Ireland with Information Systems: A Comparative Study with the Private Sector ................................ 1151

David Sammon, University College Cork, IrelandFrederic Adam, University College Cork, Ireland

Chapter 4.12. Aurora Health Care: A Knowledge Management Strategy Case Study ..................... 1172Thomas Ginter, Aurora BayCare Medical Center, USAJane Root, Aurora Medical Group, USA

Chapter 4.13. Organisational Factors and Technological Barriers are Determinants for the Intention to Use Wireless Handheld Technology in Healthcare Environment: An Indian Case Study ................................................................................................................. 1197

Raj Gururajan, University of Southern Queensland, Australia

Chapter 4.14. Drivers for Wireless Technology Acceptance in Indian Healthcare ........................... 1212Raj Gururajan, University of Southern Queensland, Australia

Chapter 4.15. A Centrist Approach to Introducing ICT in Healthcare: Policies, Practices, and Pitfalls ................................................................................................................. 1228

David J. Finnegan, University of Warwick, UKWendy L. Currie, University of Warwick, UK

Chapter 4.16. Developing a User Centered Model for Ubiquitous Healthcare System Implementation: An Empirical Study .......................................................... 1243

Jongtae Yu, Mississippi State University, USAChengqi Guo, Mississippi State University, USAMincheol Kim, Cheju National University, South Korea

Chapter 4.17. Current Practices in Select Healthcare Systems ......................................................... 1260Venkat Sadanand, University of Saskatchewan, Canada

Chapter 4.18. Computerised Decision Support for Womens Health Informatics ............................ 1272David Parry, Auckland University of Technology, New Zealand

Chapter 4.19. Exploiting Process Thinking in Health Care .............................................................. 1286Teemu Paavola, LifeIT Plc, Finland

Section V. Organizational and Social Implications

This section includes a wide range of research pertaining to the social and organizational impact of health information systems around the world. Chapters included in this section analyze preparing healthcare organizations for IT adoption, demographic difference in telehealth outcomes, physician characteristics and electronic medical records, and patient perspectives and roles in creating health records and recording health data. The inquiries and methods presented in this section offer insight into the implications of health information systems at both a personal and organizational level, while also emphasizing potential areas of study within the discipline.

Chapter 5.1. Organizational Factors: Their Role in Health Informatics Implementation ................. 1295Michelle Brear, University of New South Wales, Australia

Chapter 5.2. Changing Healthcare Institutions with Large Information Technology Projects ......... 1304Matthew W. Guah, Erasmus University Rotterdam, The Netherlands

Chapter 5.3. Informatics Application Challenges for Managed Care Organizations: The Three Faces of Population Segmentation and a Proposed Classification System ............... 1318

Stephan Kudyba, New Jersey Institute of Technology, USATheodore L. Perry, Health Research Corporation, USAJeffrey J. Rice, Independent Scholar, USA

Chapter 5.4. Preparing Healthcare Organizations for New IT Systems Adoption: A Readiness Framework ............................................................................................................. 1328

Robert Breas, National IT Institute for Healthcare (NICTIZ), The NetherlandsMatthew Waritay Guah, Erasmus University, The Netherlands

Chapter 5.5. Developments in Modeling Organizational Issues in Healthcare: Multi Method Modeling ............................................................................................................. 1342

Kirandeep Chahal, Brunel University, UKHerbert Daly, Brunel University, UKTillal Eldabi, Brunel University, UKRay J. Paul, Brunel University, UK

Chapter 5.6. Managing ICT in Healthcare Organization: Culture, Challenges, and Issues of Technology Adoption and Implementation .......................................................... 1357

Nasriah Zakaria, Universiti Sains, MalaysiaShafiz Affendi Mohd Yusof, Universiti Utara, MalaysiaNorhayati Zakaria, Universiti Utara, Malaysia

Chapter 5.7. Social Impacts of Mobile Virtual Communities on Healthcare ................................... 1373Alessia DAndrea, IRPPS-CNR, Rome, ItalyFernando Ferri, IRPPS-CNR, Rome, ItalyPatrizia Grifoni, IRPPS-CNR, Rome, Italy

Chapter 5.8. Understanding Computerised Information Systems Usage in Community Health ................................................................................................................. 1388

Farideh Yaghmaei, Shadeed Behesthi University of Medical Science and Health Services, Iran

Chapter 5.9. Managing E-Procurement in Public Healthcare: A Knowledge Management Perspective ..................................................................................... 1400

Tommaso Federici, University of Tuscia, ItalyAndrea Resca, LUISS Guido Carli University, Italy

Chapter 5.10. Information Management in a Grid-Based E-Health Business Environment: A Technical-Business Analysis ................................................................................................... 1415

Vassiliki Andronikou, National Technical University of Athens, GreeceGabriel Sideras, National Technical University of Athens, GreeceDimitrios Halkos, National Technical University of Athens, GreeceMichael Firopoulos, Intracom IT Services, GreeceTheodora Varvarigou, National Technical University of Athens, Greece

Chapter 5.11. Projecting Health Care Factors into Future Outcomes with Agent-Based Modeling ....................................................................................................... 1431

Georgiy Bobashev, RTI International, RussiaAndrei Borshchev, XJ Technologies, Russia

Chapter 5.12. Practical Action and Mindfulness in Health Information Security ............................ 1454Jeff Collmann, Georgetown University Medical Center, USATed Cooper, Stanford University Medical Center, USA

Chapter 5.13. Demographic Differences in Telehealth Policy Outcomes ........................................ 1472Mary Schmeida, The Cleveland Clinic, USARamona McNeal, University of Northern Iowa, USA

Chapter 5.14. Developing Global Competitiveness in Healthcare: A Thai Healthcare Organizations Perspective ....................................................................................... 1481

William P. Wall, Shinawatra University, Thailand

Chapter 5.15. Physician Characteristics and EMR Attitudes ............................................................ 1491David Meinert, Missouri State University, USADane K. Peterson, Missouri State University, USA

Chapter 5.16. Physician Characteristics Associated with Early Adoption of Electronic Medical Records in Smaller Group Practices ....................................................... 1503

Liam ONeill, University of North Texas, USAJeffery Talbert, University of Kentucky, USAWilliam Klepack, Dryden Family Medicine, USA

Chapter 5.17. An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions ............................................................................. 1513

Christina I. Serrano, University of Georgia, USAElena Karahanna, University of Georgia, USA

Chapter 5.18. Disability Determinations and Personal Health Records ........................................... 1534Elaine A. Blechman, University of Colorado at Boulder, USA

Chapter 5.19. Active Patient Role in Recording Health Data ........................................................... 1544Josipa Kern, University of Zagreb, School of Medicine, Andrija Stampar School of Public

Health, CroatiaKristina Fister, University of Zagreb, School of Medicine, Andrija Stampar School of Public

Health, CroatiaOzren Polasek, University of Zagreb, School of Medicine, Andrija Stampar School of Public

Health, Croatia

Chapter 5.20. Using Stakeholder Analysis to Identify Users in Healthcare Information Systems Research: Who is the Real User? ............................................................. 1553

Alexander J. McLeod Jr., University of Nevada, USAJan Guynes Clark, The University of Texas at San Antonio, USA

Chapter 5.21. Economic Efficiency and the Canadian Health Care System .................................... 1569Asha B. Sadanand, University of Guelph, Canada

Chapter 5.22. Information Technology and Data Systems in Disaster Preparedness for Healthcare and the Broader Community .............................................................................. 1582

Barbara J. Quiram, Texas A&M Health Science Center, USACara L. Pennel, Texas A&M Health Science Center, USAS. Kay Carpender, Texas A&M Health Science Center, USA

Section VI. Managerial Impact

This section presents contemporary coverage of the managerial implications of health information sys-tems. Particular contributions address the implantation of an enterprise system in a healthcare network and applications of a case management software system in non-profit organization. The managerial research provided in this section allows executives, practitioners, and researchers to gain a better sense of how health information systems can inform their practices and behavior.

Chapter 6.1. A Process Architecture Approach to Manage Health Process Reforms ....................... 1600Christine Stephenson, Emirates Airlines, UAEWasana Bandara, Queensland University of Technology, Australia

Chapter 6.2. Difficulties in Accepting Telemedicine ........................................................................ 1628Mara Jos Crisstomo-Acevedo, Jerez Hospital, SpainJos Aurelio Medina-Garrido, University of Cadiz, Spain

Chapter 6.3. Investing Trust Relationships in a Healthcare Network ............................................... 1640Stefanie Kethers, Monash University, AustraliaGnter Gans, RWTH Aachen University, GermanyDominik Schmitz, Fraunhofer FIT, GermanyDavid Sier, CSIRO Mathematical and Information Sciences, Australia

Chapter 6.4. Analyzing an ES Implementation in a Health Care Environment ................................ 1656Albert Boonstra, University of Groningen, The Netherlands

Volume IV

Chapter 6.5. Practical Applications of Case Management Software for Practitioners in Health and Human Services ............................................................................... 1669

Lesley Cooper, Wilfrid Laurier University, CanadaDana Fox, Athena Software, CanadaDiane Stanley-Horn, Athena Software, Canada

Chapter 6.6. An e-Healthcare Mobile Application: A Stakeholders Analysis Experience of Reading ................................................................................................ 1686

Niki Panteli, University of Bath, UKBarbara Pitsillides, Nicosia, CyprusAndreas Pitsillides, University of Cyprus, CyprusGeorge Samaras, University of Cyprus, Cyprus

Chapter 6.7. Business Associates in the National Health Information Network: Implications for Medical Information Privacy ........................................................................... 1699

Edward J. Szewczak, Canisius College, USACoral R. Snodgrass, Canisius College, USA

Section VII. Critical Issues

This section addresses conceptual and theoretical issues related to the field of health information sys-tems, which include issues related to privacy, security, and quality. Within these chapters, the reader is presented with analysis of the most current and relevant conceptual inquires within this growing field of study. Particular chapters address the impact of privacy legislation on patient care, quality assurance approaches to healthcare, and improving the quality of healthcare research data sets. Overall, contri-butions within this section ask unique, often theoretical questions related to the study of health informa-tion systems and, more often than not, conclude that solutions are both numerous and contradictory.

Chapter 7.1. Exploring Information Security Risks in Healthcare Systems ..................................... 1713Amy Ray, Bentley College, USASue Newell, Bentley College, USA & Warwick Business School, UK

Chapter 7.2. Security-Aware Service Specification for Healthcare Information Systems ................ 1720Khaled M. Khan, Qatar University, Qatar

Chapter 7.3. The Impact of Privacy Legislation on Patient Care ..................................................... 1726Jeff Barnett, University of Victoria, Canada

Chapter 7.4. Privacy Management of Patient-Centered E-Health .................................................... 1744Olli P. Jrvinen, Finnish Game and Fisheries Research Institute, Finland

Chapter 7.5. Healthcare Ethics in the Information Age .................................................................... 1761Keith Bauer, Marquette University, USA

Chapter 7.6. Quality and Reliability Aspects in Telehealth Systems ................................................ 1777Anastasia Kastania, Athens University of Economics and Business, GreeceStelios Zimeras, University of the Aegean, Greece

Chapter 7.7. Electronic Medical Records, HIPAA, and Patient Privacy .......................................... 1795Jingquan Li, Texas A&M University-Kingsville, USAMichael J. Shaw, University of Illinois at Urbana-Champaign, USA

Chapter 7.8. A Quality Assurance Approach to Healthcare: Implications for Information Systems ............................................................................................................. 1805

Mark C. Shaw, De Montfort University, UKBernd Carsten Stahl, De Montfort University, UK

Chapter 7.9. Improving the Quality of Healthcare Research Data Sets ............................................ 1826Biswadip Ghosh, Metropolitan State College of Denver, USA

Chapter 7.10. Space-Time Cluster Analysis: Application of Healthcare Service Data in Epidemiological Studies ......................................................................................................... 1842

Joseph M. Woodside, Cleveland State University, USAIftikhar U. Sikder, Cleveland State University, USA

Chapter 7.11. A Neural Network Approach Implementing Non-Linear Relevance Feedback to Improve the Performance of Medical Information Retrieval Systems .................................. 1857

Dimosthenis Kyriazis, National Technical University of Athens, GreeceAnastasios Doulamis, National Technical University of Athens, GreeceTheodora Varvarigou, National Technical University of Athens, Greece

Chapter 7.12. Queuing Theory and Discrete Events Simulation for Health Care: From Basic Processes to Complex Systems with Interdependencies ......................................... 1874

Alexander Kolker, Childrens Hospital and Health Systems, USA

Chapter 7.13. Towards Process-of-Care Aware Emergency Department Information Systems: A Clustering Approach to Activity Views Elicitation ............................. 1916

Andrzej S. Ceglowski, Monash University, AustraliaLeonid Churilov, The University of Melbourne, Australia

Chapter 7.14. Predicting Voluntary Participation in a Public Health Program Using a Neural Network ............................................................................................................. 1930

George E. Heilman, Winston-Salem State University, USAMonica Cain, Winston-Salem State University, USARussell S. Morton, Winston-Salem State University, USA

Chapter 7.15. An Exploration of Demographic Inconsistencies in Healthcare Information Environments ......................................................................................................... 1939

Larbi Esmahi, Athabasca University, CanadaJames W. Edwards, Agfa Healthcare, CanadaElarbi Badidi, United Arab Emirates University, UAE

Chapter 7.16. Analysing Clinical Notes for Translation Research: Back to the Future .................... 1954Jon Patrick, The University of Sydney, AustraliaPooyan Asgari, The University of Sydney, Australia

Chapter 7.17. Multicriteria Models for E-Health Service Evaluation .............................................. 1976Gulcin Buyukozkan, Galatasaray University, TurkeyR. Ufuk Bilsel, The Pennsylvania State University, USA

Chapter 7.18. An Evidence-Based Health Information System Theory ........................................... 1994Daniel Carbone, University of Melbourne, Australia

Section VIII. Emerging Trends

This section highlights research potential within the field of health information systems while exploring uncharted areas of study for the advancement of the discipline. Chapters within this section highlight new trends in the creation of personal health records, healthcare education, and coding and messaging systems for health informatics. These contributions, which conclude this exhaustive, multi-volume set, provide emerging trends and suggestions for future research within this rapidly expanding discipline.

Chapter 8.1. Toward a Better Understanding of the Assimilation of Telehealth Systems ................ 2012Joachim Jean-Jules, Universit de Sherbrooke, CanadaAlain O. Villeneuve, Universit de Sherbrooke, Canada

Chapter 8.2. Mobile Health Applications and New Home Care Telecare Systems: Critical Engineering Issues ......................................................................................................... 2025

ilbert Tafa, University of Montenegro, Montenegro

Chapter 8.3. Pediatric Telepsychiatry as Innovation in Healthcare Delivery ................................... 2044Katherine M. Boydell, University of Toronto, CanadaTiziana Volpe, The Hospital for Sick Children, CanadaAntonio Pignatiello, University of Toronto, Canada

Chapter 8.4. Emerging Approaches to Evaluating the Usability of Health Information Systems .... 2057Andre W. Kushniruk, University of Victoria, CanadaElizabeth M. Borycki, University of Victoria, CanadaShige Kuwata, Tottori University Hospital, JapanFrancis Ho, University of Victoria, Canada

Chapter 8.5. Adaptive Awareness of Hospital Patient Information through Multiple Sentient Displays ............