Health Care Compensation and Pay Practices 2020 ...€¦ · Web viewDo you pay a differential if your Charge Nurses are temporary/relief or part-time? Yes No (Skip to Question 13.0)

Survey Forms Online at:https://www.employerscouncil.org/solution/

compensation-strategy-and-hr-data/Survey-Questionnaires

2020 Health Care / Clinic* Compensation and Pay Practices Survey*Includes Physician Practices

Return by:Wednesday, April 15,

2020

UNDERSTANDING OF CONFIDENTIALITY

This survey questionnaire should be completed with the understanding that: Organization identity and compensation or benefit information will remain

confidential and will not be released without advanced approval by the organization.

The contents and the resulting survey report will not be used in collective bargaining sessions or in grievance proceedings by either Employers Council or the organization.

The resulting survey will be used solely to assist in guiding the effective management of compensation or benefit programs.

Please make a photocopy ofyour completed questionnaire

for your records.1799 Pennsylvania Street ■ P.O. Box 539Denver, Colorado 80201-0539800.884.1328 ■ 303 861 0135 (fax)[email protected]

Please Keep This Sheet Attached to the Questionnaire

Indicate any changes to name and address below.

mailto:[email protected]

TABLE OF CONTENTSPage

Directions and Definitions........................................................................................6General Information Questionnaire........................................................................7-9Pay Practices Questionnaire..............................................................................10-13

Job Code PageAdministrative Division – Wage

80002 Accounting Clerk II (Senior).................1580003 Patient Registration Representative I...1580006 Patient Registration Representative II. 15

+ 80009 Patient Access Representative.............1580300 Revenue Cycle Specialist......................1580081 Centralized Scheduling Representative

1580001 Buyer....................................................1580005 Cashier.................................................1580007 Billings & Collections Clerk..................1580011 Insurance Clerk....................................16

+ 80010 Credentialing Specialist.......................1680012 Medical Secretary.................................16

+ 80013 Medical Transcriptionist.......................1680180 Clinical Charge Auditor – RN...............1680181 Marketing Coordinator, Internal..........1680182 Marketing Coordinator, External.........1680024 Physician Recruiter..............................1680066 Physician Relations Coordinator...........16

+ 80273 Patient Financial Counselor..................1680014 Patient Representative.........................1680015 PBX Operator........................................16

+ 80017 Hospital Receptionist............................1780018 Executive Assistant...............................1780019 Administrative Assistant.......................1780022 Decision Support Analyst......................17

80196 Clinical Documentation Specialist........17 80198 Process Improvement Specialist...........17

80187 Staffing Coordinator.............................1780173 Medical Staff Coordinator....................1780174 Education Coordinator.........................1780269 Continuing Medical Education

(CME) Coordinator............................17* 80094 Simulation Coordinator........................17

80086 Hospital Concierge / Guest Services Representative....................18

80188 Volunteer Coordinator..........................1880089 RN Care Coordinator............................18

Job Code PageInformation Technology Dept. –

Wage80028 Clinical Systems Specialist...................18

+ 80029 Clinical Systems Software Trainer.......1880278 Epic Application Analyst I.....................1880279 Epic Application Analyst II...................1880280 Epic Application Analyst III..................1880095 Informatics Specialist – RN..................1880031 Informatics Specialist – RN & Master’s1880106 Imaging Library Technician..................1880107 PACS Administrator..............................19

Managed Care Division – Wage80144 Case Manager.......................................1980131 Regulatory Coordinator........................1980145 Reimbursement Analyst........................1980167 Payer Relations Analyst........................19

Patient Care Division – Wage:Anesthesiology Department –

Wage80020 Nurse Anesthetist (CRNA)....................1980021 Anesthesia Technician..........................19

Dietetic Department – Wage80033 Room Service Attendant.......................1980034 Food Services Worker..........................1980030 Cook......................................................2080141 Dietetic Technician...............................2080032 Registered Dietitian..............................2080035 Executive Chef......................................2080037 Diabetes Educator................................2080227 Dietetics Manager ...............................20

Direct Patient Care Services – Wage80057 Chaplain...............................................20

80040 Clinical Nurse Specialist......................2080122 Emergency Room Department

Technician 20 80041 EMS Instructor.....................................20

80147 EMT – Basic..........................................2080148 EMT – Intermediate..............................2080149 Paramedic – Registered........................2080281 Infection Control Nurse........................2080168 Cardiac Catheterization - RN................2180142 Cardiac Catheterization Technician.....2180146 Cardiac Device Technician...................2180304 Gastrointestinal (GI) Technician...........2180039 Nursing Aide – Certified.......................21

+ 80048 Medical Assistant..................................21+ 80044 Licensed Practical Nurse......................21

2020 Health Care / Clinic Compensation & Pay Practices Questionnaire Page 2

* New job to the survey** These jobs have description

and/or job title changes+ Also surveyed in Clinic

TABLE OF CONTENTSJob Code Page

Direct Patient Care Services – Wage (continued)

+ 80046 Nurse, Staff - General...........................21+ 80143 Physician Assistant...............................21+ 80042 Nurse Practitioner................................21

80069 Neonatal Nurse Practitioner.................2180050 Patient Care Coordinator (Care

Manager) 2280157 Flight RN..............................................2280158 Flight Paramedic..................................2280087 Wound Care Nurse - Certified..............2280088 Forensic / Sexual Assault Nurse

Examiner (SANE) RN.........................2280154 Certified Nurse Midwife.......................2280155 Trauma Registrar.................................2280161 Trauma Patient Coordinator.................2280096 Stroke Center Coordinator...................2280132 Sterile Processing Tech I – Non-Certified

2380055 Sterile Processing Tech II – Certified...23

* 80301 Sterile Processing Tech – Lead.............2380051 Quality Assurance.................................2380056 Utilization Review Coordinator............2380079 Licensed Clinical Social

Worker – In Patient............................23+ 80052 MSW Social Worker..............................23

80175 Neuropsychologist................................2380043 Patient Navigator – Non-RN.................2380049 Patient Navigator – RN.........................23

+ 80302 Scheduler..............................................2480303 Scheduler (Complex Procedures).........2480070 Surgery Scheduler................................2480068 Instrument Technician..........................2480164 Surgical Tech. First Assistant...............2480268 RN Surgical Tech. First Assistant.........2480165 Surgical Technologist – Non-Certified. .2480152 Surgical Technologist - Certified .........2480053 Orderly/Patient Transport....................2480054 Unit Clerk.............................................2580084 Unit Coordinator...................................2580062 RN Nurse Line......................................2580058 Medical Interpreter..............................2580059 Genetics Counselor ..............................25

Laboratory Department – Wage80061 Laboratory Aide....................................2580065 Phlebotomist.........................................2580060 Histologic Technologist........................2580067 Cytotechnologist...................................2580078 Lab/Point of Care Coordinator..............25

+ 80063 Medical Laboratory Tech. (2 yr. degree) 26

80064 Medical Lab. Scientist – ASCP (4 yr degree)..........................26

Job Code PageMedical Records/Library Dept.

– Wage+ 80071 Health Information Clerk .....................26

80072 Health Information Technician ............2680074 Coder I (Out Patient)............................2680076 Coder II (In Patient)..............................2680267 Coder III...............................................2680097 Coding Auditor.....................................2680098 Coder Educator....................................2680085 Recovery Audit Contractor “RAC” Coord.

2680077 Medical Report Scanner.......................2780073 Abstractor – Non-RN............................2780075 Tumor Registrar...................................27

Pharmacy Classification – Wage80091 Pharmacy Technician I (Non-Certified) 2780092 Pharmacy Technician II (Certified).......2780172 Pharmacy Purchasing Agent/Buyer......2780090 Pharmacist, Staff..................................2780282 Pharmacist, Clinical..............................2780183 Pharmacist Informatics

Systems Specialist.............................2780184 Clinical Pharmacy Specialist................2780093 Pyxis System Specialist........................28

Physical Medicine/Rehab. Dept. – Wage

+ 80277 Audiologist, Clinical..............................2880104 Occupational Therapy Assistant

- Certified...........................................28+ 80100 Occupational Therapist (Generalist).....28

80153 Athletic Trainer....................................2880186 Exercise Physiologist............................2880166 Exercise Specialist................................28

+ 80156 Rehabilitation Aide – Non-Certified......2880103 Physical Therapist Assistant.................28

+ 80101 Physical Therapist................................2880102 Speech Therapist..................................29

Radiology-Nuclear Medicine Dept. – Wage80109 Computerized Axial Tomography

Technologist (CAT Scan Technologist)29

80114 Dosimetrist...........................................2980115 Magnetic Resonance Imaging (MRI) Tech

2980110 Nuclear Medicine – Isotope

Technologist – Registered..................2980105 Radiology Technologist Assistant ........2980272 Radiation Therapist..............................29


* New job to the survey** These jobs have description

and/or job title changes+ Also surveyed in Clinic

* New job to the survey** These jobs have

description and/or job title changes

+ Also surveyed in Clinic


Radiology-Nuclear Medicine Dept. – Wage (continued)

+ 80111 Radiologic Technologist – Registered...2980116 Mammography Technician...................3080112 Special Procedures Technologist..........3080108 Interventional Radiology Technologist

– Registered....................................30+ 80113 Ultrasound Technologist – Registered..30

Technical Services Dept. – Wage80125 RCIS (Registered Cardiovascular

Invasive Specialist)............................3080126 Sleep Disorder Technician....................3080118 Sleep Disorder Technologist.................3080275 Echocardiographer (Cardiovascular

Sonographer).....................................3080120 EEG Technician....................................3080119 Electro–Neuro Diagnostic

Technician (END)..............................3080121 EKG Technician....................................3080159 Telemetry Technician...........................3080123 Respiratory Therapist II - Certified......3180124 Respiratory Therapist III - Registered. .3180128 Ophthalmic Technician.........................3180178 Obstetrical Technician..........................31

Engineering/Maintenance Department – Wage80138 Stock Clerk...........................................3180134 Groundskeeper.....................................3180135 Maintenance Person.............................3180133 Electrician............................................3180137 Stationary Engineer - Power Plant.......3180136 HVAC Mechanic....................................3180130 Biomedical Equipment Technician.......31

Housekeeping/Laundry Department – Wage80140 Environmental Services Aide................32

Administrative Division – Supervisory80201 Patient Registration Supervisor............3280238 Patient Registration Manager..............3280239 Patient Registration Director................3280203 Patient Financial Services Supervisor. .3280202 Patient Financial Services Manager.....3280244 Patient Financial Services Director......3280261 Revenue Cycle Director........................3280206 Controller (Financial Mgmt Director)...3280208 Human Resources/Personnel Director..3280036 Gift Shop Manager...............................3280294 Reimbursement Manager.....................3380236 Marketing Director...............................3380207 Material Management Director............3380270 Medical Librarian.................................33

Job Code PageAdministrative Division – Supervisory (continued)

80209 Public Relations Director......................3380210 Purchasing Manager.............................3380205 RN Magnet Program Director..............3380289 Process Improvement Director.............3380288 Quality Improvement Director/Manager

3380292 Service Excellence Director.................3480259 Emergency Preparedness Manager......3480211 Volunteer Services Director.................3480219 Chief Compliance Director...................3480200 Regulatory Affairs Manager.................34

Patient Care Division – Supervisory80256 Chaplain Director.................................3480258 Sterile Processing Manager.................3480215 Food Services Supervisor.....................3480257 Food Services Manager........................3480214 Food Services Director.........................3480285 Laboratory Section Supervisor.............3580216 Laboratory Services Director...............3580234 Phlebotomy Supervisor.........................3580213 HIM Supervisor....................................3580240 HIM Manager.......................................3580217 HIM Director........................................3580247 Float Pool Staffing Manager.................3580237 Charge Nurse.......................................3580245 RN Unit Supervisor .............................3580287 Clinical Nurse Manager........................3580248 Hospital/House Nursing Manager .......3580218 Nursing Services Director....................3680185 Case Management Manager.................3680295 Director of Cardiovascular Services.....3680296 Intensive Care Unit Director................3680298 Director of Women’s Services..............3680299 Director of Emergency Services...........3680255 Director of Surgical Services................3680243 Trauma Director...................................36

Pharmacy Department – Supervisory80290 Pharmacy Technician Supervisor.........3780291 Pharmacy Supervisor............................3780246 Pharmacy Manager...............................3780222 Pharmacy Director................................37


* New job to the survey** These jobs have

description and/or job title changes

+ Also surveyed in Health


Physical Medicine/Rehab Department

– Supervisory80221 Physical Medicine Director...................3780223 Radiation Oncology Manager ..............3780284 Radiology Supervisor............................3780224 Radiology Director................................3780241 Rehabilitation Manager........................3780260 Respiratory Therapy Supervisor...........3780225 Respiratory Therapy Director...............3780226 Social Services Director.......................37

Services Division – Supervisory80231 Biomed Manager..................................3880230 Environmental Services Supervisor......3880229 Environmental Services Director..........3880232 Maintenance Manager..........................3880233 Director of Facilities ............................38

Foundation Classification80220 Executive Director of Foundation and

Community Development.................3880027 Community Relations Coordinator.......38

Executive Classification80901 President & Chief Executive Officer.....3880902 Vice President – Hospital Operations.. .3880903 Vice President – Finance......................3880904 Director-Management Information

Services.............................................3980906 Vice President – Professional Services. 3980907 Chief Medical Officer (CMO)................3980250 Vice President – Human Resources......3980251 Vice President – Marketing...................3980253 Top Nursing Executive.........................39

Administrative – Clinic+ 80701 Patient Access Representative.............40+ 80702 Credentialing Specialist.......................40+ 80704 Patient Financial Counselor..................40+ 80706 Front Desk Receptionist ......................40+ 80744 Scheduler..............................................40

80707 Billing and Insurance Coordinator ......4080708 Coding Specialist..................................4080709 Referral Specialist................................4080713 Clinical Enhancement Facilitator.........40

Direct Patient Care Services – Clinic

+ 80714 Medical Assistant I – Non-Certified......40+ 80715 Medical Assistant II – Certified.............40+ 80712 Licensed Practical Nurse......................41+ 80716 Clinic Nurse - RN..................................41+ 80719 Physician Assistant...............................41+ 80720 Nurse Practitioner................................41+ 80721 MSW Social Worker..............................41

Job Code PageDentistry – Clinic

80736 Dental Hygienist...................................4180737 Dental Assistant....................................41

Medical Records – Clinic+ 80726 Health Information Clerk......................41

Physical Medicine and Rehabilitation – Clinic

+ 80728 Audiologist............................................41+ 80731 Physical Therapist................................41

80742 Massage Therapist...............................4180743 Sports Athletic Trainer.........................42

Radiology/Nuclear Medicine – Clinic

+ 80734 Radiologic Technologist – Registered...42+ 80735 Ultrasound Technologist – Registered..42

Technical Services Dept. – Clinic80718 Orthopedic Technician..........................42

Supervisory / Management – Clinic80801 Billing and Office Manager...................4280802 Practice Supervisor..............................4280808 Practice Manager – Nursing (small).....4280803 Practice Manager – Nursing

(large / multiple)................................4280809 Practice Manager – Non-Nursing (small)

4280804 Practice Manager – Non-Nursing

(large / multiple)................................4280805 Finance Director – Clinical Operations.4280806 Clinic Director......................................4380807 Practice Management Services Director

43


Jobs Deleted From Survey:There were no jobs deleted from this year’s

survey.

DIRECTIONS AND DEFINITIONSPlease familiarize yourself with all instructions before filling out the questionnaire.No hospital/clinic’s structure or job descriptions will match exactly the jobs outlined in this survey. It is critical that participating hospital/clinics match their jobs as closely as possible. Our objective is to provide survey results that accurately reflect competitive pay levels for jobs involving work of a similar nature and performed at a similar skill level.

Use data closest to, but not later than March 1, 2020.If rates will change within next 30 days, please report new rates.

Completion of survey information electronically is preferred.Be sure to mark on the computer sheet the job number you are matching.

Photocopy questionnaire(s).Please photocopy your completed questionnaire(s) for your records.

If you are NOT a 24/7 facility, do not include your data in job families identified as “24/7”

Clinics and Physician Practices report in Clinic section.

Review job descriptions.Do not merely match job titles. It is the content of the job that determines a good match.

Report only employees who spend 70% or more of their time in the described function.

Do not report the same employee in more

than one job.No incumbent should be reported in both the Wage and Supervisory/Management sections of the survey.

Do not try to force match every employee.It is not necessary that you report all your employees, nor is it necessary that you report for every job in the survey.

Report actual rates.Report the number of employees receiving each actual rate. Do not report averages.

Only report established rate ranges.Include formally established limits of pay for a given job. Exclude step progressions (wage increases granted at fixed intervals based solely on length of service).Minimum – The lowest rate that can be paid to an entry-level employee who is qualified to perform the minimum requirements of the job.Midpoint – The middle point between the minimum and the maximum of the rate range.Maximum – The highest rate an employee can obtain in the job.

Report employees working at least 16 hours per week.

Report only regularly-scheduled employees unless otherwise noted.

Any questions about a job match or filling out this questionnaire should be directed to the

Employers Council Surveys Department at 303.839.5177.

Please return by Wednesday, April 15, 2020.

Exemption StatusIndicate if the incumbent is exempt under Federal Wage-Hour Law.

Exclude: rates for unique situations, such as demotion or

accommodation, where an incumbent is paid more/less than you would normally pay for the position;

employees working fewer than 16 hours per week;

employees who are in a pool, on-call, or temporary;

consultants; and shift premiums, overtime premiums, lead

differentials, on-call premiums. Long-term care facility employees (nursing

homes, rehabilitation centers, etc.). See Senior Services survey for these employees.

Include: additional compensation granted in equal

amounts to all employees in a job (e.g., cost-of-living accumulations), and

established rate range even if the position is vacant.

SUPERVISORY/MANAGEMENT For the purpose of Reporting Relationships,

Use the Following: Coordinator – Coordinates a function. Supervisor – Supervises incumbents. Assistant Administrator – Responsible for

one or more of the following functional areas: Financial Services, Administrative Services, Professional Services, Patient Care Services or Support Services.

Administrator – Administers, directs and coordinates all activities of the hospital. Exclude Chairman of the Board and Medical personnel.

Unless otherwise indicated, only report incumbents who supervise at least one employee.

Report only full-time employees (employees working at least 35 hours per week) or are fully equivalent. If employees work less than 40 hours per week, report hourly dollar amount or an annual rate reflecting a 40 hour work week.

GENERAL INFORMATION QUESTIONNAIRE1.0

Full Name of Organization:

Name of Person Completing Questionnaire:

Street Address and Zip Code (if different than on cover):

Phone Number: Fax Number: E-mail:

2.0 Health Care/Clinic Location/Employment Size/Net Revenue. Check the locations you are reporting data for and report the employment size at the location for regularly schedule employees working at least 16 hours per week. In addition, please report the Total NET Revenue size for each of your locations. If reporting for more than one location, complete the general information section for each location where information is different.

Health Care / Clinic Location Enter #of Empls

Total NET Revenue *

Metro Denver (Includes Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Gilpin, and Jefferson counties) $

Northern Colorado (Includes Larimer, Logan, Morgan, and Weld counties) $

Southeast/South Central Colorado (Includes Alamosa, Conejos, Costilla, Custer, El Paso, Elbert, Fremont, Huerfano, Las Animas, Mineral, Otero, Pueblo, Rio Grande, Saguache, and Teller counties)

$

Western Slope / Resort (Includes Archuleta, Chaffee, Clear Creek, Delta, Dolores, Eagle, Garfield, Grand, Gunnison, Hinsdale, Jackson, Lake, La Plata, Mesa, Moffat, Montezuma, Montrose, Ouray, Park, Pitkin, San Juan, San Miguel, Rio Blanco, Routt, and Summit counties)

$

Colorado State/Federal Hospital $ Wyoming $

* Total NET Revenue: (Include all funds for which the hospital/clinic may become responsible for including income from patient services, fund raising activities, investments, grants, sale of assets, etc.) Report last fiscal/calendar year.

3.0 Clinic Type: No Clinics Physician Practice Owned Clinic Hospital Owned Clinic Other (Specify)

4.0 Do you pay differently based on geographic area? Yes No Do not have multiple locations

5.0 Total Average Percentage Increase received during 2019 and received or expected to receive for 2020 and 2021 for each of the following categories:

Category

PAYInclude merit, general, longevity,

cost-of-living, etc. for the “average” employee

PAY STRUCTUREPay range adjustment

Complete only if you have formal ranges

2019 2020 2021 2019 2020 2021

Nurses % % % % % %Managers/Supervisors % % % % % %

All Other Employees % % % % % %

Comments or explanation:

GENERAL INFORMATION QUESTIONNAIRE (continued)6.0 Specialty RN Positions: Report Average Hourly Rate

Only report RN’s who work primarily in a specialty function.

Category Total # ofIncumbents

Average Hourly Rate

Average Starting Hourly

RateCardiac Cath Lab $ $ Emergency Room $ $ Forensic / Sexual Assault Nurse Examiner RN $ $

Intensive Care Unit $ $ Labor & Delivery $ $ Neonatal Intensive Care Unit $ $ Oncology $ $ Operating Room $ $ Transplant / Dialysis $ $

7.0 Specialty Advanced Practitioner (AP) Positions: Report Average Hourly Rate Only report AP’s who work primarily in a specialty function.

CategoryNurse Practitioner Physician Assistant

Total # of Incumbents

Average Hourly Rate

Total # of Incumbents

Average Hourly Rate

Cardiology $ $ Family Practice / Internal Medicine $ $ Mental Health $ $ Neonatal Intensive Care Unit $ $ Neurology $ $ OB GYN $ $ Oncology $ $ Orthopedic $ $ Urgent Care $ $ Nurse Practitioner: Must have the knowledge to function independently without direct medical supervision in a hospital or urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal medicine, obstetrics, counseling, preventative medicine and emergency medicine. Must be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or as a Physician Associate.Physician Assistant: Requires certification as a Physician Assistant. Assists physicians in a hospital setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery.

8.0 What is your 2019 RN turnover rate? %

RN TURNOVER – Total number of RN separations during 2019. Formula to be used for calculation:

Total Number of RN Separations During 2019

Average Number of RNs During 2019x 100 = Separation Rate (%)

GENERAL INFORMATION QUESTIONNAIRE (continued)

Charge Nurse Questions

9.0 Do you pay a differential to your Charge Nurse(s) for being full-time or regularly scheduled in this position?

Yes No (Skip to Question 11.0) Do not have full-time or regularly scheduled Charge Nurses (Skip to Question 11.0)

10.0 If yes, please report your hourly differential for full-time or regularly scheduled Charge Nurses.1.0 $ or 2.0 %

11.0 Do you pay a differential if your Charge Nurses are temporary/relief or part-time? Yes No (Skip to Question 13.0)

12.0 If yes, please report your hourly differential for temporary/relief or part-time Charge Nurses. 1.0 $ or 2.0 %

13.0 What is the hourly promotional increase from a temporary/relief/part-time to a full-time “permanent” Charge Nurse? 1.0 $ or 2.0 %

Position Question

14.0 If you matched job code 80024 (Physician Recruiter), are you giving a bonus based on number of physicians recruited?

Yes No Do not match this position


PAY PRACTICES QUESTIONNAIRE

IMPORTANT: The Pay Practices Questionnaire is ONLY for 24/7 Hospital Facilities. If your organization is not a 24/7 Hospital Facility, please skip the Pay Practices Questionnaire and go directly to job matching.

Hire In Rates1. What are your hire-in rate guidelines for the following years of experience? If percentage, calculate the hourly rate.

Position New Graduate No Years of Experience 2 Years 4 Years

Medical Assistant $ $ $

Medical Technologist – ASCP $ $ $

Registered Nurse (RN) $ $ $

Respiratory Therapist $ $ $

Sterile Processing Technician $ $ $

Surgical Technologist $ $ $

2. What is the lowest hire-in rate in your organization? 1.0 Minimum Wage2.0 Higher than minimum wage (specify hourly rate)$


If you have multiple hospitals andpay practices/policies differ …

Note the differences in this questionnaire or report each hospital separately. Identify the hospital for which you are reporting in each questionnaire.

This questionnaire is located in the “Currently Conducting” section of the website at:

https://www.employerscouncil.org/solution/compensation-strategy-and-hr-data/Survey-Questionnaires

Contact [email protected] to receive additional online questionnaire links

for other locations with different policies.

mailto:[email protected]

PAY PRACTICES QUESTIONNAIRE (continued)PRN Rates (Per Diem)1. How are PRN/per diem employees paid?

R.N.s Other Licensed/ Certified Employees All Others

1.0 Flat rate per hour differential (Specify $ amount) $ $ $

2.0 Percentage of base pay (Specify %) % % %

3.0 No differential, flat dollar amount (Specify $ amount) $ $

4.0 Other (Please specify)

PRN Staff1. Do you have a commitment policy for your PRN/per diem staff?

1.0 Yes, minimum hours per year 2.0 Yes, maximum hours per year 3.0 No

2. Is the commitment policy the same for R.N.s and other staff?1.0 Yes2.0 No


PAY PRACTICES QUESTIONNAIRE (continued)

Shift Differential1. What is your second, third, and 12-hour shift differential during the week for full-time employees?

Category

FULL-TIME EMPLOYEES

Second Shift Third Shift 12-Hour Shift

Dollar$

Percentage%

Dollar$

Percentage %

Dollar$

Percentage %

Certified Nursing Aide (CNA) $ % $ % $ %Pharmacist, Staff $ % $ % $ %Registered Nurse $ % $ % $ %Surgical Technologist $ % $ % $ %All Others $ % $ % $ %

2. What is your shift differential during the weekend for full-time employees? (Report the weekend differential that is in addition to the differentials reported in Qst. 1 above.)

Category

FULL-TIME EMPLOYEESWeekend Differential:

(Report the weekend differential that is in additionto the differentials based on shifts reported in Qst. 1.)

Dollar$

Percentage%

Certified Nursing Aide (CNA) $ %Pharmacist, Staff $ %Registered Nurse $ %Surgical Technologist $ %All Others $ %

3. Are your shift differentials consistent for all jobs? 1.0 Yes2.0 No


PAY PRACTICES QUESTIONNAIRE (continued)

On-Call, Call-Back Pay1. On-Call Pay (Full-Time) – For individuals who must physically report to the hospital generally within 30-60

minutes.


1.0 No employees on-call2.0 No pay guarantee3.0 Flat hourly dollar amount on-call (Specify $ amount) $ $ $


2. Call-Back Pay Guarantee (Full-Time) – Guarantee when called back to work at time other than regular shift. For individuals who must physically report to the hospital generally within 30-60 minutes.


1.0 No Guarantee2.0 1 hour at 1.5 x hourly rate3.0 2 hours at 1 x hourly rate4.0 2 hours at 1.5 x hourly rate


Premium Pay Practices1. What is your R.N. float pool differential?

.50 No R.N. float pool1.00 No differential pay2.00 Different pay grade3.00 Hourly differential (%) %4.00 Hourly differential ($) $ 5.00 Other (Specify)

2. Do you have multiple float pool differentials for R.N.s?1.00 Yes (Specify # of differentials) 2.00 No

3. Do you have float differentials for other positions?1.00 Yes, all positions2.00 Yes, specific positions only (Specify positions) 3.00 No


WE NEED YOUR INPUT!

A task force meeting is held annually for the health care surveys. We need volunteers to revise current job descriptions, establish new ones, or recommend changes for our survey. If you can help, please complete the following information. We will contact you when a meeting is scheduled.

Name

Title

Organization

Telephone Number Email

Check One: Employers Council Member Non-Member

To keep our compensation surveys up-to-date, we ask for your input. Please list any positions and/or changes you would like to see in future surveys. Remember, in order for a position to publish, we must have at least three participants reporting data.


ADMINISTRATIVE DIVISION – WAGE

Report for 24/7 Facilities Only80002ACCOUNTING CLERK II (SENIOR)Exclude degreed accountants.Performs all assigned duties having to do with accounts payable and/or accounts receivable. Personally enters accounts or classifies for machine entry. Audits purchase orders, statements and cash receipts. Summarizes or checks machine totals. Prepares and checks bank deposits. May assist with trial balances.

80003PATIENT REGISTRATION REPRESENTATIVE I

Receives incoming patients for hospitalization. Interviews patients or relatives to obtain identifying information and other data required for admission records. Assigns patient to appropriate room or ward as designated by supervisor. Prepares dismissal and other records.80006PATIENT REGISTRATION

REPRESENTATIVE IIReceives incoming patients for hospitalization. Interviews patients or relatives to obtain identifying information and other data required for admission records. Assigns patient to appropriate room or ward as designated by supervisor. Prepares dismissal and other records. Additional responsibilities include scheduling, and verification of insurance pre-certification.

80009PATIENT ACCESS REPRESENTATIVEPerforms patient registration functions. Facilitates patient access to ambulatory and emergency services and care providers. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. May be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls on electronic and/or medical record phone notes. Financial responsibilities may include the following: verifying guarantor information, collection of any monies due at the time of service, charge entry, and hold bill resolution. Provides efficient flow of clinical information via paper and electronic medical records. Typically requires more than 1 year experience.

80300REVENUE CYCLE SPECIALISTResponsible for supporting Revenue Cycle Team through understanding workflows and policies, procedures and constraints of the Revenue Cycle. Works with others to determine project needs, develop proposals and recommend opportunities for technological and work flow improvements. Provides education for those improvements. Typically requires a high school diploma and health care related experience. Experience with Cerner Millennium or other health care revenue cycle or business system.

80081CENTRALIZED SCHEDULING REPRESENTATIVE

Responsible for the scheduling and pre-registration of outpatients through telephone communication with patients, physicians, physician office staff and ancillary department staff. Maintains scheduling system; ensures schedule is up-to-date with no conflicting appointments. Obtains and documents prior authorizations, referrals, or other authorizations as required by facilities and insurance carriers. Acquires and documents pertinent patient medical information in accordance with procedural guidelines.

80001BUYERFor a Buyer in a pharmacy setting, see 80172 Pharmacy Purchasing Agent/Buyer.Purchases necessary goods and services to meet the needs of the hospital/clinic system. Coordinates with all departments to ensure their needs are being met in a timely and cost effective manner.

80005CASHIER Receives payment on admission and financial settlement at time of discharge. Posts and totals all receipts in register and balances daily. Makes change and cashes checks. May prepare bank deposits.

80007BILLINGS & COLLECTIONS CLERKPerforms assigned duties in connection with the collection of patient accounts. May look up credit standing of prospective patients to alert admitting office as to the need for specific patient payment arrangements. May assist in reviewing past due accounts. Works with patient ledger sheets referred by supervisor. Prepares and mails form-type collection letters on accounts. Makes telephone calls to patient or responsible party. Explains account and arranges for full payment or a schedule of installments. Keeps records on contracts to determine results and what additional efforts are necessary. This position requires the use of considerable tact and judgment.

2020 Health Care / Clinic Compensation & Pay Practices Questionnaire Page Page 18

ADMINISTRATIVE DIVISION – WAGE (continued)Report for 24/7 Facilities Only

80011INSURANCE CLERKPerforms a variety of typing and clerical duties in connection with commercial insurance coverage for hospital patients. Types and assists in completing claim forms and associated papers. Explains coverage to patients. Contacts insurance carriers for necessary information, or to clarify cases. Reports approvals or payments on coverage to accounts receivable section. Types billings to insurance carriers in accordance with procedures. Maintains all related files and correspondence.

80010CREDENTIALING SPECIALISTCoordinates all aspects of the privileging and credentialing process for the health care provider. Processes applications, verifies information, researches application details, and assures process is in accordance with medical staff bylaws. This is an advanced level clerical position, typically requiring business or vocational training, and 3 years medical secretarial experience.

80012MEDICAL SECRETARY Performs diversified clerical duties requiring a good knowledge of medical and technical terminology. Records and transcribes dictation and/or transcribes from dictating machine from Surgeons, Radiologists, Pathologists, Psychiatrists, etc., involving technical reports and correspondence. May be assigned to type material from more than one department or area. May act as departmental Receptionist. Performs related clerical duties requiring experience and judgment.

80013MEDICAL TRANSCRIPTIONIST Types from a dictating machine all medical information dictated by doctors pertaining to patients such as operative reports, histories, physicals, consultations, and summaries of patient records. Must have knowledge of medical terminology. May use word processor.

80180CLINICAL CHARGE AUDITOR - RNResponsible for performing clinical and operational audits as a means of verifying accuracy of information, and compliance to established policies, practices, and regulations. Performs concurrent, internal, defensive and patient-requested audits of selected patient accounts under limited supervision. Typically requires a Nursing Degree and/or 5 years of clinical auditing experience.

80181MARKETING COORDINATOR, INTERNAL

Provides internal marketing and communications services for the hospital. Prepares and distributes internal newsletters and other communications. Typically requires a bachelor’s degree and 3 years experience.

80182MARKETING COORDINATOR, EXTERNAL

Provides marketing and/or public relations services for the hospital. Prepares and distributes media reports, fulfills requests for information, assists with mailings and with production of audio/video tapes promoting the hospital. May also coordinate web site information updates and revisions. Typically requires a bachelor’s degree and 3 years experience.80024PHYSICIAN RECRUITERDevelops information for purpose of capturing and tracking qualified physician candidates and potential leads. Makes initial contact with potential candidates. Schedules telephone interviews between candidates, director and physician offices. Originates agreements with contingent based recruiting firms and develops course of action, provides search criteria, and follow-up protocol. May require a bachelor’s degree.

80066PHYSICIAN RELATIONS COORDINATOR

Not a Physician. Responsible for increasing referrals to the hospital by developing positive relationships with physicians and the physicians' office staff. Directly responsible for physician marketing initiatives, analysis, and follow up. Identifies services and products that will be of most benefit to patients, referring physician's practices and to the related health system. Identifies service issues and communicates operational image issues that impede physician referrals, patient and physician satisfaction. Communicates and interacts with the Chief Medical Officer and the Medical Staff regarding physician issues. Requires bachelor’s degree. 80273PATIENT FINANCIAL COUNSELORMaintains a file of billing and follow-up information for patients. Takes admitting information, contacts insurance companies to verify the amount of coverage, and submits billings to them. Makes calls to patients, doctor’s offices, and hospital departments to gather claim forms, medical records, etc. before payments will be released.

80014PATIENT REPRESENTATIVE Please read the job description for 80052


MSW Social Worker before matching.Serves as a liaison between the patient and the hospital or clinic.

80015PBX OPERATORRelays incoming, outgoing and interoffice telephone calls using a multiple position switchboard. Records outgoing patient calls and toll charges. Pages hospital staff members over intercommunication system. Announces emergency situations and may be responsible for alerting the on-call team.



80017HOSPITAL RECEPTIONIST Receives patients, relatives, friends, or others having business with the hospital. Directs visitors, answers inquiries and distributes visitor passes. Checks appointments, offers information, and directs callers to desired person. Accepts flowers, packages, etc., for patients. Receives and delivers messages. May perform routine clerical duties.

80018EXECUTIVE ASSISTANT Exclude Administrative Assistants working exclusively for the Chairman of the Board. Performs secretarial work for administration personnel (above department head level). May compile special periodic reports and compose non-routine correspondence. Typically involves some project work.

80019ADMINISTRATIVE ASSISTANT Performs administrative work for department heads or directors, e.g., Human Resources, Accounting, Radiology, Laboratory, Engineering, etc. Performs clerical tasks required in preparation of routine correspondence and reports. Handles incoming and outgoing mail. Operates standard office equipment.

80022 DECISION SUPPORT ANALYSTMaintains the Cost Management program (CMIS) through extracting, reporting, interpreting, analyzing, and otherwise using cost and utilization information. Responsible for ensuring ongoing compliance for Decision Support. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to Decision Support. Typically requires bachelor’s degree in business administration with an emphasis in accounting or finance or related field and four years of progressively responsible experience in accounting or financial planning.80196CLINICAL DOCUMENTATION SPECIALISTRequires RN license. Facilitates and obtains physician documentation for any clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care of the patient. Educates members of the patient care team regarding documentation guidelines and regulatory requirements, including attending

physicians, allied health practitioners, nursing, and case management. Supports timely, accurate, and complete documentation of clinical information.


80198PROCESS IMPROVEMENT SPECIALISTAssists in the identification, evaluation, and implementation of opportunities for process improvement. Educates team members on LEAN methodology and other process improvement approaches in order to improve customer satisfaction, care coordination, cost reduction, and revenue maximization. Requires a bachelor’s degree. See also, Process Improvement Director.80187STAFFING COORDINATORAssists in coordinating and assigning nursing staff for the hospital. Assigns admitted patients to the appropriate nursing unit. Must maintain records for both staff and patients placement needs. Typically requires 2 years of clerical and/or staffing experience.

80173MEDICAL STAFF COORDINATORCoordinates and facilitates activities of medical staff committee meetings. Acts as a liaison between medical staff and administration. Acts as a resource to medical staff regarding medical staff bylaws, rules, regulations, and policies. Performs executive secretarial and office services for elected chair and medical staff officers. This is a senior level clerical position. Typically requires business or vocational training or Associate of Arts degree, 3 years experience in medical staff support services, and certification as a Medical Staff Coordinator. In smaller organizations, may also perform credentialing functions. 80174EDUCATION COORDINATORAdministers, organizes, and conducts training and educational programs in connection with management development, on-the-job training activities, and monitors effectiveness of programs. May be involved in designing and developing programs.

80269CONTINUING MEDICAL EDUCATION (CME) COORDINATOR

Responsible for managing the CME program provided by an institution. Maintains accreditation for the Accreditation Council for Continuing Medical Education (ACCME). Develops budget, policies, standards for commercial support, and maintains compliance for accrediting bodies and other regulatory agencies. Develops and implements the educational activities, content, and evaluation of activities. Typically requires a bachelor’s degree, 3 years of experience, and a CCMEP (Certified Continuing Medical Education Professional) designation.* New Position80094SIMULATION COORDINATOR

May require an RN license. Coordinates the use of simulation equipment according to education needs. Develops scenarios, prepares and operates equipment. Conducts instruction activities.



80086HOSPITAL CONCIERGE / GUEST SERVICES REPRESENTATIVE

Acts as a front line greeter and provides personalized attention to patients, families and visitors to enhance their experience at the facility. Ensures incoming parties receive the services and assistance requested in a timely manner. Collaborates with other departments to ensure those assisted are arriving at the appropriate destinations. May assist in securing transportation and accommodation.

80188VOLUNTEER COORDINATORProvides assistance to the Volunteer Services Department in areas of coordination of volunteer activities, scheduling, record keeping and general office management. Assists in coordination of the day-to-day operations of the Volunteer Department. Typically requires 2 years of college or previous working experience.80089RN CARE COORDINATORCreates highly-individualized medical care treatment plans for patients with complex cases or those patients seeing multiple specialists. Responsible for facilitating planned care collaboration across the team – patient, patient’s family and support system, treating clinicians, delivery systems, community services and others. Coordination of medical treatment plan involves assessment, planning, support, and evaluation of patient care and related outcomes. Requires an RN. Typically requires three years of direct patient care.

INFORMATION TECHNOLOGY DEPARTMENT – WAGE

Report for 24/7 Facilities Only

80028CLINICAL SYSTEMS SPECIALISTProvides direct end-user support services to patient care teams in clinical work settings to facilitate the introduction, acceptance, integration, and effective use of computerized patient care management systems. Provides a visible, accessible, and on-going Medical Informatics presence in the medical office to support and assist end-users in all aspects of information systems and computer usage. Expertise and focus will be centric to the ambulatory care system with general knowledge of supporting ancillary systems. Requires a bachelor’s degree and 2+ years

experience working with a clinical system. Does not require an RN.


80029CLINICAL SYSTEMS SOFTWARE TRAINER

Two years clinical experience required. Coordinates and facilitates application system implementations and upgrades for information systems supporting patient care functions. Develops training plans and enables users to maximize ancillary, nursing, and related clinical systems capabilities.

80278EPIC APPLICATION ANALYST I Designs and presents solutions and options that improve patient care, enhance patient engagement, improve operational efficiency and improve financial position of company, integrates organizational knowledge with thoughtful design. Reviews and analyzes systems including testing and documenting Epic applications. Understands system options and configurations completely and can suggest and lead teams though decisions on the best way to configure and utilize the system. Typically requires a bachelor’s degree and 2 years of experience.

80279EPIC APPLICATION ANALYST IINext level above EPIC Application Analyst I, and typically requires a bachelor’s degree and 3 years of related experience.

80280EPIC APPLICATION ANALYST IIINext level above EPIC Application Analyst II. Expert in one or more highly specialized areas within the healthcare environment. Typically requires a bachelor’s degree and 2 years working with systems analysis programming/design experience and five years additional relevant experience.

INFORMATICS SPECIALISTRequires an RN license. Responsible for the analysis, development, implementation, and evaluation of clinical information systems, processes, and structures. Assesses and analyzes proposed information technologies to improve management of clinical data related to nursing and associated discipline practice. Job Code 80095 Requires an RN License Job Code 80031 Requires an RN License and Master’s Degree – Related Field80106IMAGING LIBRARY TECHNICIANWorks with the PACS Coordinator/System Administrator. Provides support for the PACS system within the radiology department and hospital. Accountable to maintain technical expertise in required facets of the PACS system to ensure operational efficiency. Requires a high school diploma.

INFORMATION TECHNOLOGY DEPARTMENT – WAGE (continued)


80107PACS ADMINISTRATORResponsible for day-to-day operations of PACS. Administers image routing and Radiology department network operations. Responsible for the training of new users. Provides department liaison with ISD. Participates in planning and execution of all PACS, CR or Radiology equipment or software related projects. Instrumental in planning for future needs of system as it relates to hardware, software, and network needs of the organization.

MANAGED CARE DIVISION – WAGE


80144CASE MANAGERRequires an RN license. Reviews inpatient medical records concurrently and retroactively for medical necessity and for quality of care/risk management issues. Advises and provides consultation to physicians and staff regarding appropriate and efficient utilization of hospital resources. Facilitates complex case management. Reports pertinent quality improvement (QI) concerns to the supervisor and physician liaison regarding utilization of clinical resources, inappropriate admissions and denials of services by third party payers. Initiates the process to appeal denials and discrepancies on code assignments.

80131REGULATORY COORDINATORDesigns and implements a systematic approach to ensure a high level of awareness of regulatory agency requirements throughout the facility. Facilitates compliance with Plan. Reports findings in a timely manner to department director. Works with the medical staff to facilitate understanding of the issues related to regulatory compliance. Identifies educational issues related to regulatory compliance and designs and implements an action plan to meet those deficiencies. Requires a bachelor's degree.

80145REIMBURSEMENT ANALYSTAnalyzes activities associated with third-party reimbursement for hospital services and overall budget planning.


80167PAYER RELATIONS ANALYSTResponsible for designing and implementing financial modeling and analysis tools for the Managed Care Department. Provides analysis of physician contract performance relative to cost, evaluates contract proposals, and works with staff to ensure contract compliance. May participate in negotiation meetings with managed care payers. Reports to Managed Care Director. Typically requires a bachelor’s degree and 2 years’ experience.

ANESTHESIOLOGY DEPT. – WAGEReport for 24/7 Facilities Only

80020NURSE ANESTHETIST – CRNA Under the general direction and supervision of the Anesthesiologist or Head Anesthetist, administers anesthetics to surgical and obstetrical patients. Obtains supplies and prepares equipment for type of anesthesia to be administered. Checks physical findings of pre-operational examination to ascertain probable effect. Administers various kinds of intravenous or inhalation anesthesia by closed, semi-open and open techniques. Checks patient for post anesthesia effects or reactions and assists in the care of patients when unfavorable symptoms develop. Periodically checks blood pressure, respiration and pulse. Notifies surgeon of any change and is prepared to assist with emergency measures such as oxygen, blood transfusion, etc.

80021ANESTHESIA TECHNICIANResponsible for maintenance and troubleshooting of equipment. Educates personnel in equipment usage and procedures. Sets up equipment according to type of anesthesia to be administered. Cleans and washes anesthesia equipment according to surgical standards. Assists Anesthesiologist and surgical personnel with patient care.

DIETETIC DEPARTMENT – WAGEReport for 24/7 Facilities Only

80033ROOM SERVICE ATTENDANTPerforms all or part of the following duties: takes orders, enters request into system, checking the dietary needs and/or delivers order to patient.80034FOOD SERVICES WORKERUnder general supervision, makes and serves food. May label nourishments and deliver them to patient care areas. May clean equipment and work area after meals are served. Primary duties require some training and experience.

DIETETIC DEPARTMENT – WAGEReport for 24/7 Facilities Only

(continued)

80030COOKUnder the supervision of the Dietitian or Chef, prepares and cooks foods for patients and employees. May direct the preparation of vegetables, fruits, fish, fowl, meats, etc. Carves meats, apportions servings.80141DIETETIC TECHNICIANRequires an associate degree/certification. Works with the Dietitian to determine nutritional risk levels of all patients and oversees the nutrition care plans for low to moderate risk patients. Works to educate the patient and family. 80032REGISTERED DIETITIANRequires BS Degree and is A.D.A. Registered. Formulates modified diets, consults with physician and patients regarding dietetic problems. Consults with and educates patients or patient’s family regarding diet of discharged patients. Inspects foods. Maintains records and compiles reports. May supervise personnel and assist with orientation of new personnel and the evaluation of performance. 80035EXECUTIVE CHEFDirects food production, presentation, purchasing, and serving for inpatient services. Responsible for planning, ordering, storing, and processing (preparation, cooking, and baking of foodstuffs). Implements established policies and procedures for areas of responsibility. Coordinates activities with other food service sections. Reviews menus and dietary requirements of the institution with administrative staff. Coordinates and markets the catering functions with customers. Usually requires Associates Degree of Culinary Arts or related field and three years of experience.80037DIABETES EDUCATORMust be a Registered Dietician or RN, Certified Diabetic Educator or equivalent. Documents all relevant aspects of nutritional care for patients. Identifies and provides educational services to diabetic patients. Educates patients on nutritional needs, special diets and long term nutritional care.

80227DIETETICS MANAGERMust be ADA registered. Primary duty is to plan and direct the preparation of modified diets prescribed by medical staff for patients with therapeutic diet needs. Responsible for records and reports concerning technical and administrative operations, such as number of


meals served, menus, analysis of modified diets, and food costs. May supervise registered dietitians, dietetic aids, clinical dietitian aids, and others. Requires a bachelor’s degree in related field.

DIRECT PATIENT CARE SERVICE – WAGE


80057CHAPLAINResponsible for providing spiritual assistance to patients during the course of their hospital stay and following hospitalization, as appropriate.80040CLINICAL NURSE SPECIALISTRequires Bachelor’s and Master’s Degrees in Nursing and CNS certification. Analyzes nursing services in a specific clinical area to improve quality of care. Serves as a professional resource to nursing staff. May coordinate activities of the nursing service units. May assist in review and evaluation of budget requests.80122EMERGENCY ROOM DEPARTMENT

TECHRequires EMT certification with current licensure. Assists physicians and nurses in the efficient and rapid care of Emergency Department patients. 80041EMS INSTRUCTORDevelops, coordinates and teaches EMS courses (CPR, EMT basic) and/or continuing education programs which meet established state and national Department of Transportation standards. Incorporates adult learning principles to provide formal and informal classroom lectures, practical field experience, skills training, and protocol reviews which enhance the delivery of pre-hospital care.80147EMT – BASICSuccessfully completed a Division approved training course in basic emergency medical care and fulfilled the examination requirements.80148EMT – INTERMEDIATE Successfully completed an additional course of training, as determined by the Division, and fulfilled the examination requirements.80149PARAMEDIC - REGISTEREDRequires EMT certification, BLS, ACLS, PTLS, PHTLS, and PALS. Successfully completed advanced emergency medical care and fulfilled the examination requirements. Assists in meeting the physical and emotional needs of critically ill and injured patients. May be involved in the operation of Flight for Life.80281INFECTION CONTROL NURSERequires an RN. Has the primary responsibility for developing, coordinating, administering,


implementing and monitoring the infection control program. Reviews patient care for appropriate utilization of acute care services and quality of care, risk management, and epidemiology.


DIRECT PATIENT CARE SERVICE – WAGE (continued)Report for 24/7 Facilities Only

80168CARDIAC CATHETERIZATION – RNAssists physicians in the diagnosis, treatment, and follow up of patients for cardiac catheterization and balloon angioplasty. Administers diagnostic heart catheterization procedures and helps doctors implant pacemakers and implantable cardioverter defibrillators (ICDs). Requires RN license and typically holds advanced degrees or certifications in their specialty.80142CARDIAC CATHETERIZATION

TECHNICIANWorks in the cardiac catheterization laboratory and performs tasks that provide technical support during invasive cardiovascular procedures while also providing basic patient care under the supervision of the professional nurse. Assists in maintaining order and cleanliness of the unit. Requires Registered ARRT or may be certified as cardiovascular technician.80146CARDIAC DEVICE TECHNICIANPerforms a variety of patient care and technical duties, including cardiac device interrogation and programming, assesses and manages remote device interrogations, scheduling, and billing. Prepares, organizes, processes and reports test results, works closely with physicians to review rhythm strips and interrogation information, knowing when interrogation findings are critical and needs physician immediate attention. Typically requires a minimum of 2 years in cardiology, as well as CCDS and N.A.S.P.E certifications.

80304GASTROINTESTINAL(GI) TECHNICIANPerforms various patient care activities in the GI Lab under the supervision of a physician or nurse. Responsible for tool and equipment setup prior to an exam and the cleanup and maintenance of equipment after an exam. Requires a high school degree and Basic Life Support certification.

Note: Report only Certified Nursing Aides80039NURSING AIDE – CertifiedMust be certified. Under supervision, performs routine duties in caring for hospitalized patients. Duties may vary somewhat depending on assigned area. Typical duties may include answering calls, giving A.M. and P.M. care, bathing and rubbing patients, giving enemas, taking and recording temperatures, pulse, and respiration. Records fluid intake and output,

supplies and empties bed pans, and generally makes patients comfortable. Passes food trays and feeds patients. Arranges oxygen equipment, sets up traction devices. Assists physicians with applying casts and braces. Runs errands, changes linen, obtains supplies and keeps nursing and patient area orderly. May also be called Nursing Assistant.

80048MEDICAL ASSISTANTAssists physicians in performance of procedures, including telephone prescription orders/refills and relaying test results. Documents vital signs and symptoms as related by patient or observed. Schedules hospital admissions and tests; administers medications as ordered by physician; participates in patient education.

80044LICENSED PRACTICAL NURSEMust be licensed. Under supervision of the Nurse-in-Charge, renders routine service in caring for the subacute, convalescent and chronic patients. Assists Nurses in the care of the more acutely ill. Personnel in this classification have had some formal training, and are permitted to administer medication but are not graduate nurses. Duties include all those listed in the Nursing Aide job description plus assigned duties utilizing advanced techniques such as IV’s.80046NURSE, STAFF – GENERAL Exclude speciality or certification nurses. If you have multiple levels, report the level with the majority of nurses.Is a Registered Nurse. Renders nursing care to inpatients within an assigned unit. Observes and reports symptoms and conditions of patients. Takes and records temperatures, respiration and pulse. Administers medications. Sets up treatment trays and prepares instruments and other equipment. Assists physicians with treatments. Assists with administering specialized therapy. Maintains records reflecting patients’ condition, medication and treatment. Bathes and feeds acutely ill patients. 80143PHYSICIAN ASSISTANTRequires certification as a Physician Assistant. Assists physicians in a hospital setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery. 80042NURSE PRACTITIONER Must have the knowledge to function independently without direct medical supervision in a hospital or urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal


medicine, obstetrics, counseling, preventative medicine and emergency medicine. Must be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or as a Physician Associate. 80069NEONATAL NURSE PRACTITIONERUtilizes appropriate consultations and approved protocols in collaboration with the attending physician to provide health management and care for high-risk neonates. Implements the nursing process as a health care team member.



80050PATIENT CARE COORDINATOR (CARE MANAGER)

Provides professional nursing care within an assigned unit. Collaborates with physicians and multi-disciplinary team members to coordinate timely health care services to meet the individual patient/family needs and promote cost effective care with quality outcomes. Role may be in conjunction with the Clinical RN (Staff Nurse) role which provides direct patient care or may function independent of patient care assignments on a specific unit.80157FLIGHT RNIs a Registered Nurse. Provides high quality nursing care including assessment, triage, and treatment utilizing established standards and guidelines. Assesses the nature and extent of illness or injury to establish and prioritize the care needed for safe transport of the critically ill patient during flight. Education requirements include three years or Critical Care experience and a current RN license. Other certifications may include CFRN; NRP; TNCC or FNATC; ACLS, and PALS. 80158FLIGHT PARAMEDICProvides high quality pre-hospital advanced life support including assessment, triage, and treatment utilizing established standards and guidelines. Works in collaboration with flight nurse to assess the nature and extent of illness and injury to establish and prioritize care needed for safe transport of the critically ill patient during flight. Requires a current EMT Paramedic Certification and a minimum of three years of experience as an EMT-P. Other certifications may include ACLS, TTLS/PHTLS; and PALS. 80087WOUND CARE NURSE – CERTIFIEDIs a Registered Nurse. Provides direct and/or indirect care to ostomy patients and to patients with skin breakdown due to pressure ulcers, draining wounds and incontinence. Consults with nursing staff to assess, plan, implement and evaluate care plans for the ostomy patients and their families, plus those patients with wound care needs. Teachers patients and/or families, demonstrating unique learning needs in order to promote optimal level of wellness. Documents the patient’s treatment on the nursing/interdisciplinary plan of care.

80088FORENSIC / SEXUAL ASSAULT NURSE EXAMINER (SANE) RN

Forensic/Sexual Assault Nurse Examiner is an RN who has been specifically trained to provide comprehensive care to the sexual assault survivor. Responsible to plans and provide nursing care to sexual assault survivors using the nursing process: patient assessments to include history, head to toe exam, detailed genital exam, collection of forensic evidence, and use of colposcope for documentation. Plan of care is designed to meet the patient's needs, is age specific, and reflects standards of care. Evaluates patient outcomes, adjusts nursing care and makes appropriate community referral as necessary.80154CERTIFIED NURSE MIDWIFE Provides individualized, consistent and comprehensive, low-risk antenatal, intrapartal, post-partal and GYN health care. Orders and interprets diagnostic tests and prescribes medications which are pertinent to the needs of each particular client according to Nurse-Midwifery protocols. Provides direct patient care in high-risk situations with consultation to the backup Obstetrician.80155TRAUMA REGISTRARPerforms ongoing patient tracking, concurrent abstracting and data entry of trauma service patients in the Trauma Registry. Performs quality assurance monitoring, provides reports from the trauma database. Participates in monthly quality assurance/peer review meetings. 80161TRAUMA PATIENT COORDINATORRequires an RN and 3-5 years in ER or ICU. Participates in direct patient care, daily patient rounds and daily abstracting of patient charts. Identifies and coordinates education opportunities for staff/physicians to help meet CME requirements for Level II verification. Utilizes trauma database information to develop injury prevention plan. Collects and analyzes data for research projects.

80096STROKE CENTER COORDINATOR Proposes, develops, and initiates hospital management of stroke patients. Responsible for the daily operations of the program and assists nursing staff in providing quality outcomes. Collaborates with team members and serves as a lead educator for staff and patients. Monitors performance, tracks, and reports impact of stroke care delivery on outcomes, staff satisfaction, error reduction, patient length of stay, and patient cost. Typically requires a Bachelor’s Degree in Nursing, RN license, and 3 years of neurological or critical care experience.


DIRECT PATIENT CARE SERVICE – WAGE (continued)

Report for 24/7 Facilities Only80132STERILE PROCESSING TECH I –

NON-CERTIFIEDNon-Certified. Entry level. Cleans, sterilizes, and assembles equipment, supplies, and instruments. Decontaminates surgical instruments. Sterilizes equipment using sterilizer or disinfects with antiseptic solutions. Prepares packs of supplies and instruments, dressing and treatment trays, needles, syringes, and gloves. May fill requisitions and inventory supplies.

80055STERILE PROCESSING TECH II – CERTIFIED

Must be Certified. Cleans, sterilizes, and assembles equipment, supplies, and instruments. Decontaminates surgical instruments. Sterilizes equipment using sterilizer or disinfects with antiseptic solutions. Prepares packs of supplies and instruments, dressing and treatment trays, needles, syringes, and gloves. May fill requisitions and inventory supplies. Must have at least 1 year of experience.80301STERILE PROCESSING TECH – LEADMust be Certified. Able to perform all duties of a Sterile Processing Tech II. Demonstrates advanced knowledge and skills in instrument handling and sterilization. May provide education/training on sterilization, instrumentation, and equipment. Oversees the processing, handling and storage of sterile instruments and equipment. Operates all equipment in the sterile processing department. May assist with directing the daily operations. Typically has at least 3 years of prior sterile processing experience.80051QUALITY ASSURANCE Provides internal review and evaluation of the quality of patient care in daily hospital operations. Addresses interdepartmental problems affecting patient care. Collects and analyzes data for quality assurance studies. Recommends procedures, which promote the optimum use of staff, equipment and physical facilities. May coordinate visits by the Colorado Foundation for Medical Care, HMO’s, or private industries involved in-patient care review activities. May work with a computerized patient database information system. Typically requires a BA with 3-5 years nursing experience.

80056 UTILIZATION REVIEW COORDINATOR

Requires a Bachelor’s Degree in Nursing or Human Services. Conducts concurrent admission and continued stay reviews based on medical records and communication with physicians and other care providers. Prompts for documentation in chart to clarify diagnoses. Determines appropriateness and medical necessity of patient admissions, continued hospital stay, and use of ancillary services.


80079 LICENSED CLINICAL SOCIAL WORKER - IN PATIENT

Requires a Master’s Degree in Social Work with licensure. Provides clinical assessment/problem identification, crisis interventions and evaluations for 72-hour holds, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Works in an inpatient setting.80052 MSW SOCIAL WORKER Please read the job description for 80014 Patient Representative before matching.Requires Master’s Degree in Social Work. Interviews patients and family members to obtain information about the home environment and health history. Evaluates data gathered in terms of medical plan of treatment and available social service programs. Helps patient and family understand, accept and follow medical recommendations. 80175NEUROPSYCHOLOGIST Applies specialized knowledge and training in the applied science of brain-behavior relationships in the assessment, diagnosis, treatment, and rehabilitation of patients who have neurological, medical, developmental, or psychiatric conditions. Responsible for supervising, teaching, and management activities including administration, and development. Prepares and maintains proper neuropsychological documentation of patient’s neuropsychological tests, rating scales, and other observations. Provides recommendations to treatment teams. Requires a Doctorate in Psychology. Must be licensed. Typically requires experience in neuropsychological testing, testing equipment and materials, assessment, consultation, intervention, and supervisory skills. Requires initial and annual completion of CPI (Crisis Prevention Institute) training.80043PATIENT NAVIGATOR – NON-RNSupports the patient's medical care by providing medical and non-medical guidance and assistance for the patient and family. Responsible for daily visits to each patient. Acts as a communication liaison for the patient and family. Provides a range of medical services, amenities and information that can support effective healing. May have a clinical background.80049PATIENT NAVIGATOR – RNSupports the patient's medical care by providing non-medical guidance and assistance for the patient and family. Responsible for daily

visits to each patient. Acts as a communication liaison for the patient and family. Provides a range of medical services, amenities and information that can support effective healing. Requires RN.



80302SCHEDULERResponsible for scheduling outpatient appointments, procedures and surgeries. May work with other departments and staff to gather appropriate information needed for appointments. Typically requires high school graduation/GED and prior scheduling or admitting experience and working knowledge of medical terminology.80303SCHEDULER (Complex Procedures)Responsible for scheduling advanced and complex care provider procedures. Coordinates resources available for maximum untilization. Obtains patient and procedural information, prints, distributes and updates schedules. Keeps Statistical information. Performs computer data entry and retrieval. Typically requires high school graduation/GED and three years health care setting experience and working knowledge of medical scheduling or admit terminology.80070SURGERY SCHEDULERResponsible for directing, implementing and coordinating surgical scheduling. Schedules surgical procedures and anesthesia. Obtains patient and procedural information, prints, distributes, and updates schedules. Coordinates information between physicians, staff, Specialty Charge Nurse, other departments, other hospitals/surgical centers and physician’s office staff. Requires knowledge of hospital operations, organizational procedures and personnel policies.80068INSTRUMENT TECHNICIANPrepares equipment, instruments and supplies for surgical procedures as necessary. Maintains stock levels in case cart room by coordinating supply needs with operating room and sterile processing department. May assist with patient care and room turnovers.

80164SURGICAL TECH. FIRST ASSISTANTRequires First Surgical Assistant Certificate as well as high school graduation or equivalent. Under the direct and immediate supervision of a surgeon, provides aid in exposure, hemostasis and other technical functions that will help the surgeon carry out a safe operation with optimal results for the patient. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships.

80268RN SURGICAL TECH. FIRST ASSISTANT

Requires RN license and First Surgical Assistant Certificate. Under the direct and immediate supervision of a surgeon, provides aid in exposure, hemostasis and other technical functions that will help the surgeon carry out a safe operation with optimal results for the patient. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Requires 3 years of experience in a surgery setting.

Note: Report only Non-Certified Surgical Technologists

80165SURGICAL TECHNOLOGIST – NON-CERTIFIED

Non-Certified. Creates and maintains sterile fields; scrubs and assists with surgical procedures by passing instruments and specific equipment; takes counts according to standing policy. Obtains supplies needed for following surgeries and following day’s surgeries. Sets up operating rooms as assigned. Takes call on an assigned scheduled and mandatory basis. Transports patients as assigned. Typically works in OR. Note: Report only Certified Surgical

Technologists80152SURGICAL TECHNOLOGIST -

CERTIFIEDMust be Certified. Creates and maintains sterile fields; scrubs and assists with surgical procedures by passing instruments and specific equipment; takes counts according to standing policy. Obtains supplies needed for following surgeries and following day’s surgeries. Sets up operating rooms as assigned. Takes call on an assigned scheduled and mandatory basis. Transports patients as assigned. Typically works in OR. If your organization does not differentiate between certified/non-certified, please match to 165 Surgical Technologist – Non-Certified.80053ORDERLY/ PATIENT TRANSPORTUsing either a cart or a wheelchair transports patients from rooms to ancillary departments and return to rooms. Cleans equipment used and performs related duties or other duties as assigned.



80054UNIT CLERK Under the supervision of the Nurse-in-Charge, performs clerical duties in a nursing unit or patient area. Answers telephone, relays messages, receives and directs visitors. Prepares requisitions for drugs, x-ray and laboratory services, therapy treatments, floor supplies, etc. Records information on patients’ records, e.g., temperature, pulse, respiration, fluid intake and output, medications, etc. Prepares reports and records for nurses. May give out screened information to patients’ relatives or friends on inquiry.

80084UNIT COORDINATOR Requires current CNA certification. Assists the department with clerical and patient care services under the supervision of a licensed nurse. Provides input into development and implementation of the patient care plan. Observes and promptly communicates changes in the patient’s condition to a licensed nurse. 80062RN NURSE LINE Registered Nurse. Works as telephone triage RN in call center. Answers calls from numerous clients ranging from the general community to physician practice clients, managed care members, and Home Care patients. Performs health assessments using computerized guidelines. Provides general health information using approved references. May provide physician referrals and community service referrals as needed. RN must be able to function in a multi-task environment.80058 MEDICAL INTERPRETER Provides language interpretation and translation services for the medical staff, patients and visitors. Coordinates requests for interpretive services for all languages (may include sign language). Must exhibit strong speaking, writing, translation, and interpretation skills in both non-English language and English.80059 GENETICS COUNSELOR Provides counseling support to Prenatal Diagnosis and Genetics patients. Identifies at risk families, investigates any potential problems, interprets information about disorders, analyzes inheritance patterns and risks of recurrence, and reviews available options with families. Proficient in blood drawing for genetic testing. Requires a Master’s in Genetic Counseling. May assist in educational conferences related to informing

the medical community about genetic counseling services.


LABORATORY DEPT. – WAGEReport for 24/7 Facilities Only

80061LABORATORY AIDE Performs a variety of assigned duties, such as cleans and sterilizes glassware, instruments and equipment, sterile solutions, anti-coagulants, in accordance with established formulas and procedures. Under immediate supervision may prepare culture, media, stains, etc. Prepares equipment and apparatus for tests. Obtains supplies and runs errands. Keeps storage areas sterile and sees that materials requiring refrigeration are stored properly. May care for laboratory animals. If incumbent performs phlebotomy, see job 80065 Phlebotomist.80065PHLEBOTOMIST Collects blood specimens from patients by either venipuncture or microtechnique to facilitate testing by laboratory technologists. Performs tests either wholly or in part such as breathing-time studies. Analyzes patient’s specimens by various procedures in the urinalysis department.80060HISTOLOGIC TECHNOLOGIST Certification required. Trims tissue, preserves it in fixing solution, and dehydrates it. Inserts prepared tissue in microtome and stains it to define essential features. Mounts tissue sections on slide. Examines slides for indication of disease.80067CYTOTECHNOLOGISTThis position is a Certified Cytotechnologist requiring ASCP registration. Processes Pap smears, body fluids, and sputa for malignancies. Typically requires one-year experience.80078LAB / POINT OF CARE COORDINATORResponsible for coordinating the Clinical Laboratory's ongoing programs in support of federal regulations and accreditation requirements. Maintains required documentation and manages database-related administrative systems in support of laboratory functions. When assigned to Client Services, responsible for all activities related to research and client account setup, billing account reconciliation, and crediting. Typically requires a bachelor’s degree and 3 years experience.


LABORATORY DEPARTMENT – WAGE (continued)

Report for 24/7 Facilities Only80063MEDICAL LABORATORY TECH

(2 Year Degree)Requires a two year degree. Performs all assigned chemical, microscopic and bacteriologic tests to obtain data for use in diagnosis and treatment of diseases. Receives or obtains specimens and conducts testing procedures in one or more recognized fields employing established laboratory techniques. Analyzes findings and records results. Uses a high degree of accuracy to avoid any possible error in testing and recording results and to avoid self-contamination.

80064MEDICAL LABORATORY SCIENTIST - ASCP (4 year degree)

Requires a four-year degree. Must be a Registered ASCP. Performs all assigned chemical, microscopic and bacteriologic tests to obtain data for use in diagnosis and treatment of diseases. Receives or obtains specimens and conducts testing procedures in one or more recognized fields employing established laboratory techniques. Analyzes findings and records results. Uses a high degree of accuracy to avoid any possible error in testing and recording results and to avoid self-contamination. May instruct Technicians or students. May also be called a Medical Technologist or Clinical Laboratory Scientist.

MEDICAL RECORDS/LIBRARY DEPARTMENT – WAGE


80071HEALTH INFORMATION CLERK Not accredited. Performs diversified clerical duties requiring the application of several standard procedures and instructions. Classifies medical records of patients and compiles statistics for reports and surveys. Keeps a daily record of information, such as admissions, discharges, deaths, births, types of treatment rendered, working from admission and discharge slips and medical charts. Performs other related clerical duties. 80072HEALTH INFORMATION TECHNICIAN Responsible for many aspects of preparing, analyzing and preserving health information needed by the health care facility. Duties chiefly include reviewing medical records for completeness and accuracy. Requires typing medical reports concerning operations, x-rays, laboratory examinations and special treatments given to patients. Files records. Compiles

statistical information from the records and prepares for microfilming. Assists the medical staff in the retrieval of data and preparation of special studies.


80074CODER I (Out Patient)Codes all charts for reimbursement for commercial, DRG and other insurance according to ICD-10-CM coding guidelines. If only one level, report in 80076 Coder II.80076CODER II (In Patient)Codes all charts for reimbursement for commercial, DRG and other insurance according to ICD-10-CM coding guidelines. Knowledge of in- and out-patient.80267CODER IIIRequires Registered Health Information Technologist (RHIT) certification. Expert level Coder providing expertise and conducts high volumes of inpatient and outpatient coding and charge capture. Assists staff with coding and billing follow-up and questions. May assist with Coder education and training, quality reviews and/or CHA data submission. Typically requires and associates degree with 3 years of inpatient and outpatient coding experience.80097CODING AUDITORRequires Clinical Coding Specialist (CCS) or Registered Health Information Technologist (RHIT) certification. Expert level Coder providing expertise and conducts high volumes of inpatient and outpatient coding, charge capture, billing, and documentation audits for evaluation of accuracy according to ICD-9-CM guidelines. May assist with Coder training and development of policies and procedures. Typically requires 5 years of inpatient and outpatient coding experience.80098CODER EDUCATORCollaborates with managers and staff to assess the learning needs and competencies of staff. Designs, delivers, and assesses learning activities and curriculums related to competencies, departmental/ organizational policies, regulatory requirements, and the use of information technologies. Facilitates and promotes standardization of coding practices and workflow. Participates in the development, coordination, and delivery of new staff orientation and education activities.80085RECOVERY AUDIT CONTRACTOR

“RAC” COORDINATORRequires Clinical Coding Specialist (CCS) or Registered Health Information Technologist (RHIT) certification. Under the direct supervision of the HIM Director, serves as the central point person for all government claim recovery activities. Responsible and accountable for: 1) timely and accurate release of Recovery Audit Contractor requested patient medical information, 2) proper documentation, tracking and follow-up of requests for

information, and 3) timely coordination of appeals and associated deadlines.


MEDICAL RECORDS/LIBRARY DEPARTMENT – WAGE (continued)


80077MEDICAL REPORT SCANNER Identifies appropriate charts and patient information to be scanned into system. Performs quality checks on information to be scanned and prepares the documents for scanning. Must correctly categorize and differentiate patient records. Facilitates the daily movement of paper and electronic charts and patient information. Assists other clerks as necessary. Re-files information in charts quickly and accurately. Answers telephone calls regarding scanning issues. 80073ABSTRACTOR – NON-RNAbstracts patient information from patient medical records and enters the information into the appropriate database. The data are used in the monitoring and evaluation of quality of care and cost effectiveness. Performs other duties as assigned. Includes Medisgroup, Trauma.80075TUMOR REGISTRARMust be Certified. Identifies, collects and reports data base information relative to cancer/reportable tumors. Maintains patient follow-up according to the guidelines established by the American College of Surgeons and the State Central Registry.

PHARMACY DEPARTMENT – WAGE80091PHARMACY TECHNICIAN I –

NON-CERTIFIEDNon-certified. Assists the Registered Pharmacist in all functions concerned with the distribution of pharmaceutical services to patients. May type labels and aid Pharmacist in filling drug orders. Checks in shipments, unpacks and stores supplies. May transport drugs and run errands, as well as maintain files and records incidental to the function. Maintains working area in a clean and orderly condition, and performs other routine duties in the Pharmacy as directed. Some experience in a hospital or retail Pharmacy is preferred.

80092PHARMACY TECHNICIAN II – CERTIFIED

Must be Certified. Assists Pharmacy Supervisor/Staff Pharmacist in preparing medications for dispensing and maintaining records. May assist with the training and coordination of technician activities and coordinate daily work flow in specialized areas as assigned.

80172PHARMACY PURCHASING AGENT/BUYER

For a Buyer in a hospital setting, see 80001 Buyer.Performs all activities related to the acquisition, storage and inventory control of all medication and supplies. Ensures compliance with approved contracts. Evaluates vendor performance and approves invoices for payment.80090PHARMACIST, STAFF Must be registered in the state. Compounds and dispenses prescriptions issued by physicians and authorized personnel. Selects, weighs and measures ingredients and compound preparation by means of standard physical and chemical procedures. Makes routine assays to test drugs and chemicals to determine their purity, identity and strength. Stores and preserves biologicals, vaccines, serums and other drugs subject to deterioration; checks expiration dates. Maintains prescription journal and stocks inventory; checks and stores incoming shipments. Maintains narcotics records and prepares the necessary reports.

80282PHARMACIST, CLINICALRequires PharmD. An expert in pharmacology with a doctorate preferred in pharmacy with five to eight years experience. Knowledge of clinical regime, conducts and supervises clinical trials. Interacts with medical staff. May do some teaching. 80183PHARMACIST INFORMATICS

SYSTEMS SPECIALISTRequires a Bachelor’s Degree in Pharmacy. Supports the Pharmacy Department's information systems including inpatient systems, outpatient systems, inventory systems, dispensing systems, and interfaces by providing user support, training, system maintenance, upgrades, enhancements, security measures, and coordination of support from the I.S. department and vendor support teams. Position requires 3 years experience as staff pharmacist with information systems responsibilities.

80184CLINICAL PHARMACY SPECIALISTAlso see job code 80282 Clinical Pharmacist before matching.Requires Pharmacy certifications. Administers and oversees all facets of medication policy and formulary management. Liaisons/oversees formulary management aspects of pharmacy information technology (pharmacy/computerized prescriber order entry systems). Assists, oversees, monitors, evaluates, and makes recommendations


relative to departmental business operations. Requires 3 to 5 years experience.


PHARMACY DEPARTMENT – WAGE (continued)

80093PYXIS SYSTEM SPECIALISTResponsible for overseeing the development, implementation, training and troubleshooting of the Pyxis medication distribution system in support of the functions of the pharmacy department. Performs the duties of a Pharmacy Technician. Typically requires 2 years previous experience as a Pharmacy Technician.

PHYSICAL MEDICINE AND REHABILITATION DEPT. – WAGE


80277AUDIOLOGIST, CLINICALRequires a Master’s Degree in Audiology and Certificate of Competence in Audiology or state licensure. Under general supervision, performs basic auditory and vestibular testing. 80104OCCUPATIONAL THERAPY

ASSISTANT - CERTIFIEDUnder the direct supervision of a certified Occupational Therapist, performs a variety of treatment-related patient care activities. Performs non-treatment activities such as equipment fabrication and organizing equipment, stocking rooms and treatment areas, therapy preparation and clean up. Performs clerical duties as assigned.80100OCCUPATIONAL THERAPIST

(GENERALIST)If more than one level is matched, report for the intermediate level only. Administers occupational therapy treatments to assist in the restoration of articular and muscular functions, to develop coordination and tolerances, to improve general physical conditions and to aid in mental rehabilitation. Administers treatment prescribed by physician or may recommend treatment suited to patient’s characteristics. Adapts and adjusts equipment to meet physical tolerances of patient. Teaches and assists patient to use the various devices and means to coordinate actions and exercises. Notes and analyzes reactions and progress of patients. Prepares reports and case histories. May supervise attendants and others engaged in instructing patients in the various crafts. Must be registered and licensed to practice. Also see Recreational Therapist in the Mental Health Survey. Excludes specialists who spend the majority of their time in a specialist function.

80153ATHLETIC TRAINERIn a clinical setting and under the direct supervision of a Physical Therapist, contributes to the assessment, prevention and treatment of injuries resulting from physical activities. May supervise Physical Therapy Rehab Aides, students, and volunteers. Also see Exercise Specialist. 80186EXERCISE PHYSIOLOGISTCoordinates inpatient Cardiovascular Rehabilitation and participates in outpatient Cardiovascular Rehabilitation Programs. Provides direct patient care and operates equipment for various non-invasive cardiology procedures including: regular and nuclear stress tests, oxygen consumption stress tests, and holter monitor studies. Assists with quality assurance and maintenance of designated equipment and supplies. Typically requires a bachelor’s degree and 1 year previous experience. 80166EXERCISE SPECIALISTImplements exercise and education components of Inpatient and Outpatient cardiac, pulmonary and cardiopulmonary conditioning programs for patients and their families. Performs routine patient care assignments on unit assigned, performing established procedures for individuals or groups of patients, utilizing population. Typically requires a bachelors’ degree and 1 year previous experience. Also see Athletic Trainer.

80156REHABILITATION AIDE - NON-CERTIFIED

Not Certified. Under the supervision of a therapist, assists with patient treatment, transport, and department maintenance. 80103 PHYSICAL THERAPIST

ASSISTANTUnder the supervision of a Registered Physical Therapist, performs all patient treatments and modalities. Does not do patient evaluations. 80101PHYSICAL THERAPIST If more than one level is matched, report for the intermediate level only. Must be registered and licensed. Administers physical therapy treatment utilizing the application of massage, exercise, effective properties of water, heat, light, rays, or electrical currents in accordance with the physician’s prescription to patients with disabilities, injuries or diseases. Administers prescribed treatment in the various phases of therapeutic exercise including passive, active and resistive exercise, relaxation, muscle re-education, gait training, including instructions in the use of supporting or mechanical devices.


Maintains or supervises the maintenance of patients’ case history records and prepares reports. May supervise attendants. Excludes specialists who spend the majority of their time in a specialist function.


PHYSICAL MEDICINE AND REHABILITATION DEPT.

– WAGE (continued)Report for 24/7 Facilities Only

80102SPEECH THERAPISTRequires a Master’s degree in Speech, Language and Pathology and a Clinical Certification of Competence in Speech Pathology (CCC). Examines, tests, diagnoses and administers treatment for patients with speech, voice and language disorders. Recommends corrective therapy for rehabilitation based on results of diagnostic speech and language tests and consultation with patient, patient’s family and physician. Prepares reports and maintains patient’s case history file. Records patient progress and periodically re-evaluates treatment plan. Excludes specialists who spend the majority of their time in a specialist function.

RADIOLOGY/NUCLEAR MEDICINE DEPARTMENT – WAGE


80109COMPUTERIZED AXIAL TOMOGRAPHYTECHNOLOGIST (CAT Scan Technologist)

Must be registered by the American Registry of Radiologic Technologists. Operates a computer tomography-scanning machine to produce images used to aid in diagnosis of disease or injuries. Confers with patient, explains procedures, and elicits cooperation. Positions and measures patient to determine technique and appropriate software program to produce clear images of skeletal structure, brain, heart, abdominal, and pelvic contents.80114DOSIMETRISTThis is not an MD or Medical Physicist position. Must be certified by ARRT. In consultation with a physician, develops patient’s radiation therapy treatment plans using manual/computerized techniques. Performs simulations and prepares cerrobend blocks. Assists in dosimetric and quality assurance procedures. May include the instruction of radiation therapy treatment planning techniques for students, residents, physicians, and other staff. Reviews diagnostic data (x-rays, ultrasound recordings, and CAT scans) to locate tumors, to determine tumor size and shape and to determine patient’s contours. Plots location of critical organs to be spared or protected from radiation therapy treatments.

Recommends most effective radiation dosage, angles of targeting, duration of treatment, desired penetration, location of radiation hot spots resulting from treatment and placement of wedges, blocks and shields. Performs thermoluminescent dosimetry to verify dosage. Typically has 2 years technical training. May be titled Senior Radiology Therapist/Technician.

80115MAGNETIC RESONANCE IMAGING (MRI) TECHNOLOGIST

Requires successful completion of radiologic technology program in an AMA approved school and meets the requirements for registration. Prepares the patient and performs the ordered MRI exam using independent judgment and discretion. Utilizes and exhibits a thorough knowledge of cross sectional anatomy, MRI physics and principals to acquire, manipulate and process the data. Establishes appropriate exam parameters and techniques while documenting all information. Monitors the patient and documents vital signs and care. Provides for the proper imaging and data processing of magnetic resonance data utilizing programs, the laser camera and imaging processing equipment. Typically requires 2 years experience as a registered technologist and successful completion of a CPR course.

80110NUCLEAR MEDICINE - ISOTOPE TECHNOLOGIST - REGISTERED

Must be registered. Assists the Physician in administering the required dose of radioisotope and operates specialized equipment that traces and measures radioactivity. May assist in mathematical calculations to determine results of tests. 80105RADIOLOGY TECHNOLOGIST

ASSISTANTResponsible for assisting with radiological examinations. Assists technologist and nurse by getting patients ready for exams, assisting patients to and from department, answering phones, helping with setting up procedure trays, and getting room turned around for next patient.80272RADIATION THERAPISTResponsible for delivery of radiation therapy treatment by applying ionizing radiation to patients. Sets the following: field size and patient position, treatment machine (linear accelerator), shielding, wedges, compensators, immobilization devices and other auxiliary devices to reproduce planned treatment set-up daily. Sets appropriate controls on the machine’s console and activates the machine to deliver prescribed treatment.


80111RADIOLOGIC TECHNOLOGIST - REGISTERED

Must be registered. Takes x-ray photographs of various portions of the body to assist in the diagnosis of disease or injuries. Uses portable or stationary equipment. Positions and measures patient to determine technique to employ. Exposes, identifies, develops and dries film. Administers chemical mixtures to render organs more opaque when required. Assists with fluoroscopic examinations and in treating diseased areas. Maintains equipment.


RADIOLOGY/NUCLEAR MEDICINE DEPARTMENT – WAGE (continued)


80116MAMMOGRAPHY TECHNICIANRequires certification.80112 SPECIAL PROCEDURES

TECHNOLOGISTPerforms multiple modalities (i.e., CAT Scan, Mammography). Operates radiologic monitoring and recording equipment to make specialized x-rays of various physical systems. Confers with patient, explains procedures and elicits cooperation. Operates special programmed table attachments for special arteriographic studies.

80108INTERVENTIONAL RADIOLOGY TECHNOLOGIST - REGISTERED

Must be registered. Prepares for and assists with a variety of special radiology procedures for a patient population including, but not limited to, pre-surgical, post-surgical, trauma, and the neurologically impaired. Must have 2 years experience as Radiologic Technologist. ** Job description change80113ULTRASOUND TECHNOLOGIST-

REGISTERED Must be registered. Operates ultrasound diagnostic equipment to produce two-dimensional ultrasonic pattern and positive pictures of internal organs. Explains process to patient. Instructs and assists patient in assuming physical position for required exposure to ultrasonic waves. Adjusts equipment controls according to specific orders and part of body to be examined. May include RVT certification.

TECHNICAL SERVICES DEPTARTMENT – WAGE


80125RCIS (Registered Cardiovascular Invasive Specialist)

Must be registered and certified. Assists in routine and emergent invasive cardiovascular diagnostic procedures. Responsible for sharing operation of related equipment, supplies and patient duties. Assists cardiology staff with procedures and compiling of data calculations. 80126SLEEP DISORDER TECHNICIANSets up and calibrates equipment necessary for the nocturnal polysomnogram prior to the patient’s arrival. Maintains patient safety throughout the night monitoring signals of all patient parameters, making necessary

adjustments and repairs. Keeps an accurate log of all events pertinent to the diagnosing of any sleep disorder.


80118SLEEP DISORDER TECHNOLOGIST Must be certified. Works under the general supervision of the clinical director to provide comprehensive evaluation and treatment of sleep disorders. This may involve polysomnography, diagnostic and therapeutic services or patient care and education. Can score sleep studies. 80275ECHOCARDIOGRAPHER

(Cardiovascular Sonographer)Must be certified. Performs a variety of non-invasive cardiac diagnostic procedures to include: echocardiograms, treadmills, and EKG’s. Communicates with and assists patients and physicians. Prepares patient information and procedure-results for interpretation. 80120EEG TECHNICIAN Operates electroencephalograph to record patient’s brain waves, following prescribed procedures. May give simple medications as instructed. Attaches electrodes to specified positions on patient’s head. Turns on machine and manipulates switches to obtain tracings of impulses from various parts of the brain. Notes any equipment malfunctioning. Refers gram for interpretation. Maintains related records. Cleans and cares for equipment. Restocks supplies.80119ELECTRO-NEURO DIAGNOSTIC

TECHNICIAN (END)Performs thorough and accurate neurodiagnostic studies (e.g. EEGs, evoked potentials, and PVR’s) as ordered by physician. Assists physician with EMG procedures. Performs Thorough surgical neurological monitoring including data collection, documentation, and informing physician of status.80121EKG TECHNICIAN Operates electrocardiograph equipment to take electrocardiogram tracings for patients. Follows prescribed procedures to attach electrodes to patient and operates equipment to take tracing. Mounts grams and maintains related records. Cleans and cares for the equipment. Restocks supplies.80159TELEMETRY TECHNICIAN Prepares patients for cardiovascular procedures and performs a variety of tests, including stress tests and electrocardiograms (EKG). Applies the electrodes to the body of the patient and uses EKG equipment to analyze and record cardiovascular information during the time a patient is resting or engaging in activity. Presents the results of the tests to the cardiologist or physician for diagnosis. May record a patient’s medical history and obtain

routine vital signs such as pulse and blood pressure.


TECHNICAL SERVICES DEPARTMENT – WAGE (continued)


80123RESPIRATORY THERAPIST II - CERTIFIED

Must be certified and licensed. Under supervision of physician, administers respiratory therapy care and life support to patients. Sets up and operates devices such as respirators, mechanical ventilators, therapeutic gas administration apparatus, environmental control systems and aerosol generators. Examines patients’ charts, consults with the attending Nurse to verify patient’s identities. Relays to attending Nurses the Physician’s prognosis and instructions for procedure in event of adverse symptoms. Visits all inhalation therapy cases once or twice daily to ensure that Physicians’ orders are being carried out, that apparatus is in good working condition, and that attending Nurses are using proper techniques. May supervise non-certified Therapists. Cares for equipment. Maintains related records. 80124RESPIRATORY THERAPIST III -

REGISTERED Must be registered and licensed. Makes initial evaluation and assessment of patient’s respiratory status. Recommends and initiates proper therapy for the patient. Modifies therapy to deal with adverse patient responses to therapy and/or medications. Acts as a technical consultant to Physicians and Nurses in respiratory therapy. 80128OPHTHALMIC TECHNICIAN Assists in performing ophthalmic testing which may include: history taking, visual acuity, color vision, lensometry, estimation of anterior chamber angle, pupillary evaluation retinoscopy, refactometry, and corneal topography. Typically has 2 years experience in ophthalmology or optometry practice. 80178OBSTETRICAL TECHNICIANCertification required. Assists the Registered Professional Nurse in patient care activities such as: obtaining patient vital signs; collecting specimens; maintaining a safe, clean environment; assisting patient with activities of daily living; and other duties as required. May assume some shared duties and responsibilities of Patient Services Coordinator.

ENGINEERING/MAINTENANCE DEPARTMENT – WAGE


80138STOCK CLERK Engages in receiving, unpacking, verifying, storing, and issuing general and medical supplies and equipment used in the hospital. Maintains inventory control records. May order general supplies.


80134GROUNDSKEEPER Maintains appearance of grounds. Waters and mows lawns. Rakes leaves. Trims shrubs and foliage. Plants, fertilizes and cultivates annuals and perennials. Shovels and removes snow from walks and parking lots. Sands icy spots. This is a non-supervisory employee.80135MAINTENANCE PERSON Performs a wide variety of maintenance work having to do with building repairs, plumbing and pipe fitting, furniture repairs, and electrical repairs. Constructs partitions, shelves, racks, etc. Builds special traction equipment when required. Requires a working knowledge of various trade’s fundamentals.80133ELECTRICIANMust be licensed. Under little supervision, plans, constructs, installs, and maintains a wide variety of electrical equipment. Diagnoses and remedies highly complicated electrical trouble. Works from wiring diagrams and drawings. May occasionally direct the work of others.80137STATIONARY ENGINEER - POWER

PLANT Must be a licensed Stationary Engineer. Operates and maintains equipment such as gas or oil-fired boilers and auxiliary equipment to furnish steam, heat, electric power and other services for the hospital. May schedule operations and personnel. Determines order of repairs. Maintains operation records, requisitions supplies. Supervises repairs on systems and equipment. 80136HVAC MECHANICPlans and organizes preventative and corrective maintenance of plant and building functions which are necessary in maintaining the physical structures, HVAC/ Mechanical/Electrical systems, utilities and grounds, and properties in an operative and safe working condition. Performs preventative and corrective maintenance HVAC, refrigeration, machinery, and mechanical equipment in compliance with appropriate codes and standards. Typically has 3-5 years of general maintenance experience.80130BIOMEDICAL EQUIPMENT

TECHNICIAN Repairs, calibrates and tests biomedical equipment such as ICU monitors, CS sterilizing equipment, and automated lab equipment. Performs electrical safety tests on equipment and documents results. Determines malfunctions using approved electronic and mechanical test equipment, technical data, engineering references, etc. Performs preoperative tests on new equipment. Trains

equipment users. Must be AAMI certified or have equivalent experience.


HOUSEKEEPING/LAUNDRY DEPARTMENT – WAGE


80140ENVIRONMENTAL SERVICES AIDEPerforms assigned work to keep facility in a clean and orderly condition. Cleans and services wards, rooms, baths, and other assigned areas. Cleans, mops and waxes floors. Dusts furniture and equipment. Cleans windows. Scours and polishes bath tubs, sinks, mirrors and similar equipment. Replenishes supplies in dispensers. Cleans lockers and storage rooms. May make beds. Gathers and disposes of refuse. Washes walls and fixtures. Polishes metals. Transports hospital equipment, etc.

ADMINISTRATIVE DIVISION – SUPERVISORY


80201PATIENT REGISTRATION SUPERVISOR

Primary duty is to direct and coordinate the activities of the admitting office. This office is responsible for determining the patient’s eligibility for admission, controlling the number of patients admitted, assigning rooms, and maintaining records. May include admitting activities related to outpatient services.80238PATIENT REGISTRATION MANAGERResponsible for one or more areas: Patient Registration, Cashier, Quality, Scheduling /Pre-registration, and Phone Center areas. Ensures that all processes are completed accurately, timely, and in an efficient manner. Typically requires a bachelor’s degree and 2-3 years management experience.80239PATIENT REGISTRATION DIRECTOROversees the management of Patient Registration, Cashiers, and Centralized Scheduling & Financial Counselors. Develops, manages and monitors operational budget for service line. Establishes and maintains department policy and procedures, objectives, quality assurance programs, safety, environmental and infection control standards. Typically requires a bachelor’s degree and 3-5 years management experience.80203PATIENT FINANCIAL SERVICES

SUPERVISORPrimary duty is to direct and coordinate activities in the credit and collection functions. May supervise one or more of the following areas: collections, insurance, cashier, and/or customer relations. Responsible for consistency

in extension of credit and collectability of accounts, following up on collection problems and recommending accounts to be written off as bad debts. Typically reports to the Patient Financial Services Manager. If primary duties are broader than this description, refer to 80202 Patient Financial Services Manager and 80206 Controller.

80202PATIENT FINANCIAL SERVICES MANAGER

Primary duty is to direct and coordinate the activities of the business office. The office operations include typing, bookkeeping, insurance processing, credit collections, and other clerical services. 80244PATIENT FINANCIAL SERVICES

DIRECTORDirects the patient financial services function, including admitting, billing and claims correspondence. Manages staff to ensure accuracy of data and requirements are met. Directs the hiring, development, and daily activities of staff. requires a Bachelor’s Degree in Finance or Accounting or equivalent experience.80261REVENUE CYCLE DIRECTORDirects the activities of all revenue cycle areas. Provides recommendations on objectives and policies to enhance the customer experience or improve financial outcomes for the organization. Plans and develops business plans to meet Revenue Cycle objectives. Advises management on desirable operational adjustments due to regulatory or legal issues impacting various areas of focus. Arranges for audits of company’s accounts. Works with the CFO and senior leadership on developing strategic objectives for the organization. Coordinates activities which relate to the revenue cycle function. Typically requires bachelor’s degree and hospital experience.80206CONTROLLER (Financial Management

Director)This is not the top financial position in a hospital.Primary duty is to direct and coordinate activities concerned with financial administration and general accounting, patient business services, and financial and statistical reporting. Directs the preparation of the budget. In small hospitals the Accountant may perform this job. Typically reports to Assistant Administrator in charge of Financial Services. 80208HUMAN RESOURCES/PERSONNEL

DIRECTORPrimary duty is to plan, coordinate and administer policies relating to all phases of Personnel activities. Responsible for recruiting,


screening and orientation of new employees. Responsible for the wage/salary administration, employee benefit programs, personnel policies, employee relations and the personnel record keeping function. Must spend 100% of time in at least two of the previously listed activities. May supervise.

80036GIFT SHOP MANAGERDirects all operations for hospital gift shop. Selects and purchases all merchandise for resale, meeting a wide range of needs of patients, staff and visitors. Supervises paid and volunteer staff. Maintains inventory control, monthly reports, approval of all invoices and tracking of sales.

ADMINISTRATIVE DIVISION – SUPERVISORY (continued)


80294REIMBURSEMENT MANAGEROversees and directs preparation of cost reimbursement reports submitted to governmental and private third-party agencies for accuracy and consistency from year to year. Works closely with financial auditors to answer all questions and/or concerns with regard to Medicare and Medicaid reimbursement. Typically requires a bachelor’s degree and 5 years of related experience. 80236MARKETING DIRECTORIf this is the top position and reports directly to the President/Chief Executive Officer, please read job code 80251 VP of Marketing before matching.Directs marketing activities. Develops and implements marketing plans to meet overall organization plans and to generate additional revenues. Conducts feasibility and marketing research studies. Suggests changes in strategy or services provided in response to changing market conditions. Promotes the organization’s services to the public and business community. May supervise professional and/or clerical staff. 80207MATERIEL MANAGEMENT DIRECTORDirects the acquisition and disposition of certain materials, supplies and equipment. Negotiates prime supplier contracts with major suppliers and distributors. Reviews and makes the appropriate recommendations in reference to new supplies and equipment. Formulates facility-wide inventory management policies, procedures, and control mechanisms. May oversee the following: Central Services, Purchasing, Pharmacy and Laundry. 80270MEDICAL LIBRARIANRequires a Master’s degree in Library Science and/or the equivalent of medical library experience. Plans and administers program of medical library services with responsibility for recommending and installing changes in library policies and services. Directs the classification, indexing, cataloging, shelving and circulation of books, periodicals, papers, microfilms, classified reports and documents. Requisitions purchase of new books and medical materials. Conducts research and investigations as to sources of special data which may or may not be available in the library and takes the necessary steps to secure such information. May use computerized databases. May direct the work of Clerks or lower level Librarians.


This is the top Medical Librarian in the hospital. May supervise.

80209PUBLIC RELATIONS DIRECTORResponsible for the overall public relations of the healthcare facility. Advises management of Public Relations implications of policies. Responsible for preparation of news releases. Represents the facility in various community and related health organizations. May supervise.

80210PURCHASING MANAGERPrimary duties are to administer and manage program to purchase materials, supplies, and equipment. May coordinate the activities of workers receiving, storing and issuing purchased items.80205RN MAGNET PROGRAM DIRECTORUnder minimal supervision, responsible for the direction of the organization’s Magnet Initiative. Program leadership includes the coordination and sustainment of the institutional Magnet Designation through activities and structures that promote an optimal work environment for professional nurses and inter-professional team members, resulting in outstanding patient care outcomes. Typically requires a Bachelor’s Degree in Nursing and 5 years of nursing experience.80289PROCESS IMPROVEMENT DIRECTORLeads innovation, performance excellence and change by delivery of the Six Sigma & LEAN Methodology, Change Management Tools and Rapid Decision Making Process. Responsible for leading, managing, and overseeing clinical and business performance improvement opportunities. May mentor, coach and educate in the use of Six Sigma statistical tools, LEAN and change management methodology to ensure timely completion of projects and expected results. Works with Senior Leadership, physicians and associates to develop and implement plans for achieving strategic productivity and operational goal improvements throughout the organization. Requires at least a bachelor’s degree and 4 years of experience. See also, Process Improvement Specialist.80288QUALITY IMPROVEMENT DIRECTOR/

MANAGERResponsible for providing an integrated framework for monitoring and evaluating quality of care and services for all hospital-based and medical staff services/care. Plans, organizes, and directs activities to provide both professional and technical quality and process improvement support. May identify, evaluate, and implement corrective action against risks that may result in injury, property loss or damage, or legal liability.


ADMINISTRATIVE DIVISION – SUPERVISORY (continued)


80292SERVICE EXCELLENCE DIRECTORAligns all customer service data to direct customer service initiatives and the development of a culture of customer service. Examines and drives processes to improve overall customer satisfaction through the implementation of integrated systems and organizational strategic imperatives. Typically requires a Master’s degree with 5 years of experience.80259EMERGENCY PREPAREDNESS

MANAGERDevelops, implements and monitors compliance with safety, industrial hygiene and environmental health policies and procedures to ensure a safe environment. Conducts inspections and handles emergency situations related to safety and environmental health. Provides recommendations to ensure compliance with State and Federal rules and regulations. Works with leadership and associates to implement changes. Develops, reviews and participates in safety training for hospital staff. Typically requires 5 years of experience.80211VOLUNTEER SERVICES DIRECTOR Primary duties are to plan with administrative staff the objectives and scope of the volunteer services program to augment the services of regular staff, to recruit and orient new volunteers, to arrange for their training and placement and to supervise the program. Confers with administrative staff to plan volunteer program consistent with institution’s needs. Recommends establishment of policies and procedures for in-service training of volunteers, work hours, types of services to be performed, and assignment of volunteer workers. Meets with Department Heads to determine volunteer service needs and to interpret service policies and procedures. May supervise.80219CHIEF COMPLIANCE DIRECTORContinues to develop, implement, revise, oversee and enforce Compliance Program. Recommends and implements compliance initiatives consistent with the health care regulatory environment. Coordinates/ conducts initial and periodic compliance and information privacy risk assessments and conducts related ongoing compliance monitoring activities in coordination with the program’s Work Plan. Initiates, facilitates, and promotes activities to

foster compliance and information privacy awareness within the organization to ensure cooperation under HIPAA policies and procedures and Compliance policies. Cooperates with the OIG, Office of Civil Rights or other legal entities in any compliance review or investigation. Works cooperatively with HIM Director and Information Security Officer in overseeing patient rights to inspect, amend, and restrict access to protected health information when appropriate.


80200REGULATORY AFFAIRS MANAGER Develops the regulatory program; structures and processes to drive optimal regulatory compliance and competence. Serves as primary expert and consultant for regulatory matters. Has knowledge of the hospital operations and works across the various divisions of the organization. Provides ongoing operating group oversight and coordination to assess compliance, facilitate change and improvement, and manage projects. Typically requires a bachelor’s degree and 3 years of experience in a healthcare setting.

PATIENT CARE DIVISION – SUPERVISORY


80256CHAPLAIN DIRECTORResponsible for the delivery and oversight of all administrative, clinical and educational programs of the spiritual services department. Serves as spiritual care and counseling specialist in providing consultation to all services at the facility for patients, families and staff. Typically requires a master’s degree and 3 years experience.80258STERILE PROCESSING MANAGERSupervises and directs all related activities in sterile processing according to the standards. Responsible for all aspects of environmental control. Establishes and maintains quality control systems. Manages the processing and reassembly of medical supplies, equipment, and instrumentation. Typically requires a bachelor's degree.

80215FOOD SERVICES SUPERVISOR Provides first-line supervision of the Kitchen Staff. Responsible for day-to-day activities of employees engaged in food preparation, service and kitchen janitorial work. 80257FOOD SERVICES MANAGER Responsible for the daily operations of the dietetic services department. Ensures all departmental functions adhere to policies, procedures, quality assurance programs, safety, environment and infection control standards. Assists in budget planning and tracking expenditures.80214FOOD SERVICES DIRECTOR This position is the top food service executive in the hospital.Primary duties are to plan, organize, and direct all phases of the dietetic operation which includes menu planning, food preparation and service, budget estimates, cost control and administrative record keeping, analysis and

appraisal of personnel responsibilities including food service for patients, personnel and visitors.


PATIENT CARE DIVISION – SUPERVISORY (continued)


80285LABORATORY SECTION SUPERVISORResponsible for purchasing and inventory, equipment maintenance and quality control. Supervises Laboratory Technicians. Ensures specimen integrity and that regulatory/compliance standards are met. 80216LABORATORY SERVICES DIRECTOR Not an MD. Primary duties are to plan, supervise, and coordinate technical and administrative laboratory services. Responsible for overall operations and staff of the laboratory department. May perform various chemical, microscopic, and bacteriologic tests of body fluids, exudates, skin scraping, or autopsy and surgical specimens to obtain data for diagnosis and treatment of disease. Responsible for capital equipment acquisitions. Makes expenditure and budget decisions. Typically reports jointly to a physician and the Administrator or Assistant Administrator. 80234PHLEBOTOMY SUPERVISOR (PRE-

ANALYTICS)Directs the day-to-day workflow and activities of the Outpatient Laboratory areas, with emphasis on improving existing and developing new systems and procedures for increased efficiencies. Provides clerical and phlebotomy services to the laboratory department. Coordinates and implement procedures involved in registration/billing, lab ordering, collection, and processing of specimens. Typically requires a high school diploma or equivalent and 3 years clinical laboratory experience.80213HIM SUPERVISOROversees and provides quality improvement for the coding of diagnoses and operative procedures on all inpatient and outpatient records, screening of records for blood utilization review, screening of records for surgical case review, and abstracting data for the Medisgroups system. Oversees the Medisgroups area in order to maintain the quality, currency and consistency of data and report generation. Oversees the assignment of appropriate Diagnostic Related Group for payment to the hospital, analysis of outpatient records for record completion, and the generation of ad hoc reports for data requests and studies.80240HIM MANAGERManages the daily health information management (HIM) operations in accordance

with the strategic plan. Collaborates with internal staff and/or vendors to develop and maintain the HIM system and procedures to move from a paper to an electronic medical record environment. Monitors departmental budget and manages HIM personnel. Typically requires a Bachelor’s Degree and two years of HIM experience in an acute care setting. May require Registered Health Information Administrator (RHIA) certification by the American Health Information Management Association (AHIMA).

80217HIM DIRECTOR Primary duties are to plan, supervise, coordinate, and participate in activities of workers engaged in analyzing, compiling, coding, indexing, and filing permanent medical records of patients. Assists medical staff in research, prepares periodic and statistical reports and provides information to authorized persons. 80247 FLOAT POOL STAFFING MANAGERCoordinates and directs the activities of float pool staff. Forecasts coverage and creates schedules and coordinates the assignments of float pool staff to ensure appropriate coverage. Assists in providing daily staffing solutions. Oversees process for time and attendance. Identifies training or performance improvement needs through evaluations. Typically requires 3-5 years of office management experience. 80237CHARGE NURSEMust be a Registered Nurse. Handles lead responsibilities for a specified shift. Do not include temporary or part-time charge nurses.

80245RN UNIT SUPERVISORMust be a Registered Nurse. Responsible for a single or multi-patient care unit. Assigns duties to nursing personnel and ensures adequate performance of each assignment. Cooperates with other members of the medical care team and with the personnel of other departments to provide for patients’ needs. Periodically visits patients to ensure maximum care. Determines need for additional and related nursing services. Supervises maintenance of medical treatment records and of related nursing services. Ensures availability of supplies and equipment. Assists with new personnel orientation and with nursing personnel’s educational and guidance programs. Assists with work performance evaluations. This is a first-level supervisory position. 80287CLINICAL NURSE MANAGERHas 24-hour management responsibility for one or more clinical services which may cover up to four different units. Fiscal responsibility for


their units as well as staff management (hiring/firing/staffing and scheduling). Responsible for strategic long and short-range planning for their area as well as capital and operating budgets.80248HOSPITAL/HOUSE NURSING

MANAGERMust be a Registered Nurse. Directs and supervises the nursing services during night shifts, weekends, and holidays. Coordinates nursing activities with other departments. Serves as a resource to all hospital staff in emergency situations.


PATIENT CARE DIVISION – SUPERVISORY (continued)


80218NURSING SERVICES DIRECTORIf this is the top position and reports directly to the President/Chief Executive Officer, please read job code 80253 Top Nursing Executive before matching.Must be a Registered Nurse. Directs and supervises multiple patient care units. Plans the nursing services needed to achieve the objective of the health care facility. Is responsible for maintaining such service in accordance with accepted standards.80185CASE MANAGEMENT MANAGERProvides overall coordination for care management in the acute care continuum by establishing a comprehensive program including social work services, utilization management, and patient case management with discharge planning. Plans, coordinates, and supervises the activities of the Case Management staff by performing managerial human resource functions, developing and meeting a budget, providing a comprehensive orientation plan for new employees and promoting staff development. Requires 4 years of clinical nursing experience, as well as 3 years management experience.80295DIRECTOR OF CARDIOVASCULAR

SERVICESAssumes responsibility and accountability for planning, developing, implementing, coordinating, and evaluating all aspects of cardiovascular services. Designs an annual plan to identify growth opportunities for all cardiovascular services, sets goals for the implementation of that plan and monitors accomplishments. Provides leadership to the cardiovascular services managers and staff. Maintains an ongoing analysis of clinical, financial, and customer service performance. Typically requires a bachelor’s degree and 5 years leadership experience. 80296INTENSIVE CARE UNIT DIRECTORResponsible for the operation and direction of an intensive care unit. Directs patient care services and ensures adequate staffing for the unit. Assists in establishing and implementing policies, standards and models. Typically requires an RN license.

80298DIRECTOR OF WOMEN’S SERVICESProvides leadership in the strategic and daily operations of this clinical service, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the administrative functions of this clinical service. Supervises the delivery of patient and is responsible for establishing standards of nursing practice for the service. Assures adherence to hospital policies and standards set forth by accreditation and regulatory agencies. Typically requires a master’s degree, RN Licensing, and 3 years experience in OB service management.

80299DIRECTOR OF EMERGENCY SERVICESProvides leadership and accountability in the daily operations of the Emergency Department, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input, and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the provision of services in the Emergency Department. Participates in and/or supervises the delivery of patient care, as necessary, and is responsible for establishing standards of nursing practice for the service. Typically requires a master’s degree and 5 years acute care experience. 80255DIRECTOR OF SURGICAL SERVICESProvides leadership and accountability in the daily operations of the Surgical Services Department, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input, and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the provision of services in the department. Participates in and/or supervises the delivery of patient care, as necessary, and is responsible for establishing standards of nursing practice for the service. Supports the clinical needs of the department by providing staffing support as volume and acuity demand. Typically requires a bachelor’s degree, and at least 2 years of management experience.80243TRAUMA DIRECTORRequires RN license. Coordinates a multidisciplinary team approach to provide optimal care of trauma patients. Typically requires 3 years of critical care experience with a focus in trauma and/or pre-hospital.


PHARMACY DEPARTMENT – SUPERVISORY

80290PHARMACY TECHNICIAN SUPERVISOR

Must possess certification as a Pharmacy Technician and be registered by the state. Supervises the Pharmacy Technicians, directs the workflow, responsible for staffing/scheduling. Provides and clinically monitors prescribed medications, drugs, and other pharmaceuticals, compound medications, prepares IV admixtures, and prepares chemotherapy medication according to professional standards and practices. 80291PHARMACY SUPERVISORMust be a graduate of an accredited school of Pharmacy and registered with the state. Supervises the Pharmacy staff, directs the workflow, responsible for staffing/scheduling. Provides and clinically monitors prescribed medications, drugs, and other pharmaceuticals, compound medications, prepares IV admixtures, and prepares chemotherapy medication according to professional standards and practices. 80246PHARMACY MANAGERDirects the pharmacy function, including record keeping, regulatory compliance, and quality assurance. Directs the hiring, development, and daily activities of staff. Monitors the department budget and ensures activities support the strategic plan. Typically requires a bachelor’s degree in Pharmacy and five years of supervisory experience.80222PHARMACY DIRECTOR Primary duties are to plan, supervise, and coordinate activities of personnel in pharmacy, and compound and dispense medications by means of standard physical and chemical procedures. Must supervise at least one Pharmacist and be registered with the state.

PHYSICAL MEDICINE/ REHABILITATION DEPARTMENT –

SUPERVISORYReport for 24/7 Facilities Only

80221PHYSICAL MEDICINE DIRECTOR Primary duties are to plan, supervise, coordinate, and participate in activities of Physical Medicine programs designed to treat disabled, injured, or diseased patients. May include Physical, Occupational or Speech Therapies.

80223RADIATION ONCOLOGY MANAGERProvides management of administrative and technical personnel of Radiation Oncology services. Monitors staffing levels, maintains department productivity and ensures quality services are provided as well as compliance with legal and regulatory requirements. Follows protocols established by the Medical Director in accordance with the American Registry of Radiological Technologists.80284RADIOLOGY SUPERVISOREnsures efficient and effective daily operation of diagnostic radiology. Provides supervision to Lead Technologists and the Radiology team. May assist with budget preparation. Formulates and implements quality control programs. May have multi-unit responsibilities.

80224RADIOLOGY DIRECTOR Not an M.D. Primary duties are to plan, supervise, and coordinate technical and administrative aspects of radiologic services. Typically reports jointly to a physician and the Administrator or Assistant Administrator. 80241REHABILITATION MANAGERManages the daily operations of rehabilitation department. Responsible for the coordination and quality of patient care by clinical staff. Manages staff relations including, but not limited to, performance management, training, and productivity. Monitors the department budget as well as develops and implements the department’s strategic plan. Requires 3 years of therapy experience, state licensure, and BLS certification. 80260RESPIRATORY THERAPY

SUPERVISOR Supervises staff and coordinates the day-to-day operations of the respiratory department. Delivers respiratory care procedures to patients in general, acute, critical care and emergency areas according to departmental policies and procedures. Responsible for the day-to-day staffing responsibilities.80225RESPIRATORY THERAPY DIRECTOR Not an MD. Primary duties are to supervise, coordinate and participate in the activities of one or more of the following units: Respiratory, Pulmonary, or Sleep units. Must supervise at least one Respiratory Therapist.80226SOCIAL SERVICES DIRECTOR Primary duty is to plan the scope and emphasis of the Social Services Department in accordance with accepted social work practices. May function in a medical or psychiatric setting or in a center combining both. May utilize and supervise work of social


service volunteers. Typically requires a master’s degree.


SERVICES DIVISION – SUPERVISORYReport for 24/7 Facilities Only

80231 BIOMED MANAGERManages the daily operations of the biomedical staff and clinical biomedical equipment such as ICU monitors, CS sterilizing equipment, and automated lab equipment. Assigns and oversees work to department staff. Recommends, tests, and deploys new equipment. Works closely with clinical departments, vendors, and biomedical engineering staff to maintain clinical equipment to specified standards. Must ensure compliance with local, state and federal codes. Oversees scheduled and unscheduled maintenance and equipment records. Typically requires a bachelor’s degree and may require BMET certification. 80230ENVIRONMENTAL SERVICES

SUPERVISORExclude Environmental Services Director.Responsible for first-line supervision of the work activities of cleaning personnel to ensure clean and orderly conditions in the hospital. Tours facility periodically to observe work and assign tasks. Trains new employees. 80229ENVIRONMENTAL SERVICES

DIRECTORPrimary duty is to direct and administer the housekeeping program to maintain the environment in a sanitary, attractive, and orderly condition. Establishes standards and work procedures for housekeeping staff in accordance with established policies. Plans work schedules, assigns areas and hours of work. Typically reports to the Administrator or Assistant Administrator.80232MAINTENANCE MANAGERPrimary duties are to assist in planning, scheduling, and supervising of maintenance and repair work of buildings, grounds, and utilities systems. May include plumbing, masonry, carpentry, painting, electrical work, refrigeration, air-conditioning and gardening. Typically reports to Director of Facilities.80233DIRECTOR OF FACILITIESPrimary duties are to plan, supervise, coordinate, and direct the Engineering and Maintenance Departments. Engineering responsibilities include the transmission of light, heat, service utilities and power. Maintenance responsibilities concern upkeep, repair, and minor renovation of buildings and grounds and equipment, which is not cared for by the using departments. Typically a graduate

engineer. Reports directly to the Administrator or Assistant Administrator.


FOUNDATION CLASSIFICATIONReport for 24/7 Facilities Only

80220EXECUTIVE DIRECTOR OF FOUNDATION & COMMUNITY DEVELOPMENT

Responsible and accountable for leading and directing the overall operational and strategic direction of the Foundation. Manages fundraising activities to benefit the healthcare system and specific community benefit initiatives. Coordinates all community health improvement activities for the health systems.

80027COMMUNITY RELATIONS COORDINATOR

Coordinates community service projects and programs, and oversees planning of major community events. Establishes partner relationships with community non-profits, organizations and agencies. Typically requires bachelor’s degree and 3+ years experience in community relations. Typically an exempt position.

EXECUTIVE CLASSIFICATIONReport for 24/7 Facilities Only

80901PRESIDENT AND CHIEF EXECUTIVE OFFICER

Reports to the Board of Directors and, as the Chief Executive Officer, is responsible for the overall operations of the hospital and subsidiary corporations. Establishes short and long range goals, objectives, plans and policies subject only to the approval of the Board. Serves as a member of the Board.80902VICE PRESIDENT – HOSPITAL

OPERATIONSReports to the President/Chief Executive Officer. Administers, coordinates and directs the day-to-day activities of the hospital and its various organizational components. Assists in the development of, and is responsible for, carrying out the goals, objectives, plans and policies of the hospital. Typically Chief Operating Officer.80903VICE PRESIDENT – FINANCETop Financial Executive in Corporation. Reports to the President/Chief Executive Officer. As the Chief Financial Officer of the Corporation, is responsible for the financial viability of the hospital and subsidiary organizations. This person’s subordinate population includes a large staff of supervisory, professional and clerical personnel engaged in such activities as rate setting, private and third party billing, general accounting, financial

analysis, credit and collections, patient admissions and discharge, and all other accounting and financial analysis activities. Develops, approves and implements the goals and supporting budgets, policies and procedures for all organizational components.


EXECUTIVE CLASSIFICATION (continued)


80904DIRECTOR – MANAGEMENT INFORMATION SERVICES

Top Information Systems Executive. Plans and directs the activities of corporate management information systems including systems analysis, programming, computer operations and methods and procedures analysis. Working through supervisory and managerial personnel, is responsible for identifying management information need (e.g., financial and operating data) throughout the organization; designing and implementing computer-assisted data collection and reporting systems; and developing all related and corporate-wide policies and procedures. In addition to a supervisory and managerial staff, the Director is responsible for a staff of professional, technical and support personnel including programmers, systems analysts, computer operators, data entry operators, operations analysts, etc.80906VICE PRESIDENT – PROFESSIONAL

SERVICESReports to the hospital’s Chief Operating Officer and is responsible for providing administrative liaison/ oversight to a number of hospital professional service departments such as Pathology, Pharmacy, Physical Therapy, Occupational Therapy, Respiratory, Radiology, EEG, EKG, Anesthesia, Social Services, etc.; medical staff committees; and external agencies. Participates in the development of the overall goals and objectives for assigned functions. Monitors the performance, budgets, policies and procedures of assigned areas to ensure they are in conformance with overall hospital goals and policies.80907CHIEF MEDICAL OFFICER (CMO)Head of all medical affairs. Ensures that the highest appropriate level of medical care is provided by the medical staff. Assists the Administrator in program development, staffing, budget preparation, planning and implementation of all new programs. Responsible for continuing medical education. Ensures that professional standards are followed in appointment of new staff, arranges for supervision of new staff, monitors compliance with medical staff bylaws and has the authority to immediately and temporarily suspend any member of the medical staff. May or may not be a medical doctor.

80250VICE PRESIDENT – HUMAN RESOURCES

Top Human Resources Executive in the corporation. Typically reports to the President/Chief Executive Officer and is responsible for the overall planning and operation of the Human Resources function including employment, compensation, labor relations, training, safety, etc. and related record keeping in compliance with the organization’s overall goals and objectives and all applicable laws and regulations. Develops, recommends and administers corporate-wide policies and procedures in order to accomplish goals and objectives. Directs a staff of managerial, professional and clerical employees. Develops, recommends and administers internal department budgets, policies and procedures.80251VICE PRESIDENT – MARKETINGTypically reports to the President/Chief Executive Officer and is responsible for the development and coordination of strategic marketing. Coordinates the evaluation and development of new services and products for the corporation. Evaluates and implements marketing strategies for new and existing services. May determine media vehicles for the placement of marketing advertisements. Develops databases and structured approaches to strategic issues and advises accordingly. Develops, secures approval of, and administers all department policies, procedures and budgets. Directs a staff of professional and/or clerical employees. May or may not be responsible for the overall planning function.80253TOP NURSING EXECUTIVEArticulates the nursing philosophy and objectives of the organization. Develops, implements and coordinates nursing policies and programs. Manages the activities of all nursing services personnel to ensure the delivery of safe and therapeutically effective patient care within established qualitative and budgetary standards. Excludes individuals with significant responsibilities for non-nursing clinical areas.


ADMINISTRATIVE – CLINIC80701PATIENT ACCESS REPRESENTATIVEPerforms patient registration functions. Facilitates patient access to ambulatory and emergency services and care providers. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. May be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls on electronic and/or medical record phone notes. Financial responsibilities may include the following: verifying guarantor information, collection of any monies due at the time of service, charge entry, and hold bill resolution. Provides efficient flow of clinical information via paper and electronic medical records. Typically requires more than 1 year experience.80702CREDENTIALING SPECIALISTCoordinates all aspects of the privileging and credentialing process for the health care provider. Processes applications, verifies information, researches application details, and assures process is in accordance with medical staff bylaws. This is an advanced level clerical position, typically requiring business or vocational training, and 3 years medical secretarial experience.80704PATIENT FINANCIAL COUNSELORMaintains a file of billing and follow-up information for patients. Takes admitting information, contacts insurance companies to verify the amount of coverage, and submits billings to them. Makes calls to patients, doctor’s offices, and clinic departments to gather claim forms, medical records, etc. before payments will be released.80706FRONT DESK RECEPTIONISTReceives patients, relatives, friends, or others having business with the clinic. Checks appointments, offers information. Answers and places telephone calls, receives and delivers messages. Assists with the gathering and processing of medical records Updates patient demographic information. May perform routine clerical duties.

80744SCHEDULERResponsible for scheduling outpatient appointments, procedures and surgeries. May work with other departments and staff to gather appropriate information needed for appointments. Typically requires high school graduation/GED and prior scheduling or

admitting experience and working knowledge of medical terminology.


80707BILLING AND INSURANCE COORDINATOR

Analyzes and performs account maintenance in a clinic setting, including rebilling and insurance updates. Meets standards for collecting payments within a specific time frame. Obtains correct billing information and submits claims following payor guidelines. Responds to requests from patients and insurance companies to resolve accounts. Contacts patients or employees for additional insurance or benefit information.80708CODING SPECIALISTCertified Professional Coder certification preferred. Maintains daily coding operations. Assigns ICD-10-CM, CPT-4, E&M, and HCPCS codes for reimbursement and data requirements according to applicable laws, rules and regulations, and Coding Guidelines. Maintains support file dictionaries for billing systems and may support other billing department activities. 80709REFERRAL SPECIALIST Obtains referral request in writing, verbally, or via telephone. Prioritizes referrals and completes referral form with correct information. Determines if referral is necessary by using guidelines or consulting with providers. Notifies patient and specialist of the authorization approval. May obtain pre-certification.80713CLINICAL ENHANCEMENT

FACILITATORFacilitates operational improvement efforts through quality improvement and change management coaching. Collects, manipulates, and analyzes data from practices teams in order to facilitate the optimization of workflows and performance. Prioritizes system improvement efforts. Identifies and facilitates opportunities to integrate and align projects with other related practice transformation initiatives.

DIRECT PATIENT CARE SERVICES – CLINIC

80714MEDICAL ASSISTANT I NON-CERT.- CLINIC

Non Certified/Non Registered. Assists physicians with physical exams and other procedures as specified by provider. May conduct phlebotomy, venopuncture, EKG’s and pulmonary function tests, and ear irrigation. May administer shots.

80715MEDICAL ASSISTANT II - CERT.- CLINIC

Requires CMA or RMA. Assists physicians with physical exams and other procedures as specified by provider. May conduct phlebotomy, venopuncture, EKG’s and pulmonary function tests. Performs ear irrigation and administers shots. Assists doctor with minor surgical procedures or limited scope certification in x-ray. This position performs the previous duties at a higher level than the Medical Assistant I.


DIRECT PATIENT CARE SERVICES – CLINIC (continued)

80712LICENSED PRACTICAL NURSEMust be licensed. Under supervision of the Nurse-in-Charge, renders routine service in caring for the subacute, convalescent and chronic patients. Assists Nurses in the care of the more acutely ill. Personnel in this classification have had some formal training, and are permitted to administer medication but are not Graduate Nurses. Duties include all those listed in the Nursing Aide job description plus assigned duties utilizing advanced techniques such as IV’s.80716CLINIC NURSE - RNIs a Registered Nurse. Provides nursing care to patients in outpatient clinic setting. 80719PHYSICIAN ASSISTANT - CLINICRequires certification as a Physician Assistant. Assists physicians in a clinical setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery. 80720NURSE PRACTITIONER - CLINICMust be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or a physician associate. Must have the knowledge to function independently without direct medical supervision in an urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal medicine, obstetrics, counseling, and preventative and emergency medicine.80721MSW SOCIAL WORKER Requires Master’s Degree in Social Work. Interviews patients and family members to obtain information about the home environment and health history. Evaluates data gathered in terms of medical plan of treatment and available social service programs. Helps patient and family understand, accept and follow medical recommendations.

DENTISTRY – CLINIC80736DENTAL HYGIENISTPerforms professional dental care in the field of dental hygiene including all related clinical procedures. Performs dental assisting duties and responsibilities under the supervision of the Dental Director and contracted dentists. Requires graduation from an accredited school of dental hygiene and 1-2 years of experience in the dental profession as a dental hygienist.80737DENTAL ASSISTANT

Assists in the delivery of dental services. Performs dental assisting duties and responsibilities under the supervision of the Dental Director and contracted dentists. Typically requires trade school education.


MEDICAL RECORDS – CLINIC80726HEALTH INFORMATION CLERK Not accredited. Performs diversified clerical duties requiring the application of several standard procedures and instructions. Classifies medical records of patients and compiles statistics for reports and surveys. Keeps a daily record of information, such as admissions, discharges, deaths, births, types of treatment rendered, working from admission and discharge slips and medical charts. Performs other related clerical duties.

PHYSICAL MEDICINE AND REHABILITATION – CLINIC

80728AUDIOLOGISTRequires a Master’s Degree in Audiology and Certificate of Competence in Audiology or state licensure. Under general supervision, performs basic auditory and vestibular testing.80731PHYSICAL THERAPIST If more than one level is matched, report for the intermediate level only. Must be registered and licensed. Administers physical therapy treatment utilizing the application of massage, exercise, effective properties of water, heat, light, rays, or electrical currents in accordance with the physician’s prescription to patients with disabilities, injuries or diseases. Administers prescribed treatment in the various phases of therapeutic exercise including passive, active and resistive exercise, relaxation, muscle re-education, gait training, including instructions in the use of supporting or mechanical devices. Maintains or supervises the maintenance of patients’ case history records and prepares reports. May supervise attendants. Excludes specialists who spend the majority of their time in a specialist function.80742MASSAGE THERAPISTPerforms physical evaluations within scope of massage therapy practice and applies a range of treatments, to include manual massage therapy, to patients or clients. Develops and implements massage treatment and therapy plans. Core competencies: Restraint Use, Pain Management, Falls, Age Specific, Compliance and computerized annual required education (HealthStream); additional competencies as defined by Department Director. High school graduation or G.E.D. equivalent preferred. Certified or licensed in massage therapy. CPR required by completion of the unit-specific orientation and before working independently.

Three years experience in physical medicine and/or massage therapy preferred.


PHYSICAL MEDICINE AND REHABILITATION – CLINIC

(continued)80743SPORTS ATHLETIC TRAINERRecognizes, manages, and rehabilitates injuries to professional, amateur and recreational athletes under the supervision of a physician. Maintains a medical file on each athlete and acts as a liaison between the physician and the athlete. Provides referral information if necessary. Develops conditioning programs for injured and non-injured athletes. Provides education and counseling to athletes as well as the general public. Requires National Athletic Trainers Association (NATA) and state registration.

RADIOLOGY/NUCLEAR MEDICINE – CLINIC

80734RADIOLOGIC TECHNOLOGIST - REGISTERED

Must be registered. Takes x-ray photographs of various portions of the body to assist in the diagnosis of disease or injuries. Uses portable or stationary equipment. Positions and measures patient to determine technique to employ. Exposes, identifies, develops and dries film. Administers chemical mixtures to render organs more opaque when required. Assists with fluoroscopic examinations and in treating diseased areas. Maintains equipment.

80735ULTRASOUND TECHNOLOGIST - REGISTERED

Must be registered. Operates ultrasound diagnostic equipment to produce two-dimensional ultrasonic pattern and positive pictures of internal organs. Explains process to patient. Instructs and assists patient in assuming physical position for required exposure to ultrasonic waves. Adjusts equipment controls according to specific orders and part of body to be examined.

TECHNICAL SERVICES DEPARTMENT – CLINIC

80718ORTHOPEDIC TECHNICIANRequires certification. Provides patient treatment through safe and skilled application of all orthopedic soft goods, splints, cast and traction. Evaluates the orthopedic needs of the patient and documents them appropriately. Assists in the Emergency Department as required providing care to patients to meet their individual needs. Routinely orders and

stocks unit with ortho supplies so that patients can receive appropriate and timely care.


SUPERVISORY / MANAGEMENT – CLINIC

80801BILLING AND OFFICE MANAGERDirects and coordinates all billing and coding activities for multiple outpatient clinics. Oversees third-party reimbursements, physician billing, credentialing, collections, coding, payment processing, contract administration, auditing and management reporting. Monitors and maintains the information billing systems for multiple datasets. Typically requires bachelor’s degree and minimum 5 years physician billing office experience.80802PRACTICE SUPERVISORResponsible for managing the day-to-day operations of one clinic. Supervises and evaluates front office and back office staff. Reports to a Practice Manager.

80808PRACTICE MANAGER – NURSING (Small Clinic)

Requires an RN. Responsible for managing the day-to-day operations of one small clinic with four physicians or less. Supervises and evaluates front office and back office staff. Responsible for budget and planning.80803PRACTICE MANAGER – NURSING

(Large / Multiple Clinics)Requires an RN. Responsible for managing the day-to-day operations of one large (five physicians or more) or multiple clinics. Supervises and evaluates front office and back office staff. Responsible for budget and planning.80809PRACTICE MANAGER – NON-NURSING

(Small Clinic)Responsible for managing the day-to-day operations of one small clinic with four physicians or less. Supervises and evaluates front office and back office staff. Responsible for budget and planning.

80804PRACTICE MANAGER – NON-NURSING (Large / Multiple Clinics)

Responsible for managing the day-to-day operations of one large (five physicians or more) or multiple clinics. Supervises and evaluates front office and back office staff. Responsible for budget and planning.80805FINANCE DIRECTOR – CLINICAL

OPERATIONSManages the financial accounting, decision support, and patient financial services for physician practices and clinics. Develop budgets and cost accounting for numerous practices. Ensure the accuracy of physician

compensation. Requires bachelor's degree and minimum 5 years experience in multiple physician practice health care accounting and financial management.


SUPERVISORY / MANAGEMENT – CLINIC (continued)

80806CLINIC DIRECTORActs as representative of one or more clinics in all matters concerning the operation of the clinic and its interests. Responsible for all non-physician staff. Sets policies and procedures. Meets with physicians as necessary. Plans long-range goals. May report to Practice Management Services Director. 80807PRACTICE MANAGEMENT SERVICES

DIRECTORRequires bachelor’s degree and 5 year’s experience with multi-specialty medical group management in a non-hospital setting. Provides executive leadership and overall health system direction to manage multi-specialty physician medical practices and other outpatient clinics. Implements, monitors and evaluates new practice management services for physicians that are employed or affiliated. Assists with the development and implementation of physician alignment models and services. Conducts medical practice operations analysis.
