HCL’s Oracle Database Upgrade & Migration Capabilities

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  • HCLs Oracle Database Upgrade & MigrationCapabilities

  • *AgendaOracle Database CoE MethodologiesOracle Database Experience Snapshot Case StudiesClient testimonies for Database Upgrades & Migrations321

  • *DBA Center of ExcellenceDB Architecture GroupData Architecture & DesignLogical & Physical Model ErWin Forward & Reverse engineering DB models ReleaseManagementDatabase migration Star and Snow Flake schema design for DWHapplicationdesignPerformance Engineering GroupDedicated DBA Team to optimize the application and DBperformance criteriaHigh Availability (RAC) & DR Performance managementClosely Interact with application developers in designing foroptimal performanceSecurity, Standards & Best Practices Support GroupIndustry standard security best practices adherenceSOX Compliance Industry & Customer specific standards complianceAdvanced Security & AuditResearch & Innovation groupBeta testing and assessment Advanced (Multi-Master) replication, High availability (RAC) & DR (Data Guard)RCA, Incident & Problem managementR & D for DBA InnovationPlatform support researchDBA CoE HighlightsStreamlined Knowledge Transition Methodology and DBA Cross Training on Database ProductsAdvanced Certified Partner with OracleLong Term Support (Onsite-Offshore Model) Quick Turnaround time for Issues85% of HCL DBAs are certified on Oracle 10g50% of HCL DBAs are hands-on with Oracle11g

  • *Database ServicesService Level ManagementConsistent end-user satisfactionProcess based service deliveryReduced costs of operationsContinuous improvementDomain expertise on top SLMTechnical GroupsDatabase COEOracleSQL ServerSybaseDB/2ServicesMonitoringAdministrationProblem ManagementPatch ManagementPerformance Tuning & OptimizationConsolidation/ Roll Out/ Migration

  • *DBA ActivitiesChange the business (Implementations/ Upgrades)Installation, Configuration & UpgradeUpgrade/ Migration AnalysisPreparing Installation/ Upgrade/ Migration Check-listCapturing the issues faced during Installation, Configuration, Upgrade, Migration etc.,Documenting the resolutionsSpecial configurations {Hardware Load balancing, Heterogeneous installation etc.,}Database Design and ConfigurationAnalyse short and long term database growth trendsLogical & Physical DesignReverse & Forward EngineeringRedesign/ ConsolidationCapacity planning Maximum Availability Architecture ImplementationAnalysis of current architectureSet up and manage different levels of Oracle database HA based on client's requirements including Standby DatabasesOracle Data GuardOracle ReplicationOracle Advanced QueuingOracle RAC

  • *DBA ActivitiesRun the business (Support)Regular Database & Application ManagementRegular DBA ProceduresBackup and Recovery (RMAN, hot backup, cold backup Scheduled/on-demand etc.,)Application development SupportPatch ApplicationCloning support instancesMinor upgradesChange Control ManagementPro-active MonitoringResource utilization {Memory, CPU, Space etc.,}Collect statistics to pinpoint resource bottlenecks, monitor database and Application matricesAnalyse short and long term database growth trendsUser access Creating and maintaining alerts for database and application monitoring attributesTroubleshooting & TuningIncident ManagementProblem Management Root Cause AnalysisPeriodic performance analysis & identification of tuning activities Database reorganizations and row re-sequencing for performance User Administration and Security ImplementationOracle advanced security options Application security management

  • *Database Implementation Methodology

  • *AssessPlanDevelopUpgradeOptimizeMaintainEvaluate the value available in target releasePlan and prepare Roadmaps for UpgradePre-upgrade tasks and stepsUpgrade & Post-Upg tasksTune the UpgradeSupportHCLs Upgrade Methodology

  • *Typical Upgrade Process FlowEvaluate new releaseInstall new releasePerform initial upgrade passTest/ make adjustmentsPerform test move to Prod.TestFinal TestingSchedule cut overdateMake adjustmentsMake final adjustmentsStart the processGo LiveUpgrade?Ready?AcceptableStay putYesNoYesNoYesNo

  • *HCL RoleProject BackgroundCase Study 1 Tier One Automotive Supplier in North America and EuropeBenefitsClient will benefit from the advanced data compression features of the Oracle 11g and Increased performance in Daily ETL LoadsUpgrade of Oracle Datawarehouse Database & ETLtool informaticaOracle Database and informatica runs on Solaris 5.9As part of IT road map of client the upgrade was performed to increase the performance of daily ETL loads at the same time to utilize the new features like advance data compression in the new 11g versionHCL is providing L1 and L2 support from Offshore HCL is responsible for maintaining mission critical Application databases for the customer Oracle Database upgrade from release 9i (9.2.0.8) to 11g Release1 (11.1.0.7)Upgrade the entire application (Informatica + Database) for Datawarehouse Management system

  • *Case Study 2 Leading Publishing Company based out of UKHCL RoleProject BackgroundBenefitsClient will benefit the new features of the Application andmore robust Integration with their sub-systemsUpgrade of Oracle Content Management Applications &subsystem Oracle CMS and Sub-Systems runs on Solaris and WindowsAs part of IT road map of client the upgrade was performed as Designer repository was one of the integrated sub systemHCL is providing L1 and L2 support for Customer from Onsiteand Offshore HCL is responsible for maintaining mission critical Application databases for the customer Oracle Database upgrade from release 9i (9.2.0.4) to 11g Release 1 (11.1.0.7)Upgrade the entire application (Application stack + Database) forContent Management system and their sub-system

  • *Case Study 3 A Live Events Company based inCaliforniaHCL RoleProject BackgroundBenefitsThis helped the Client move to High Availability Architecture to cater to the growing business and the increasing number ofusers18 months old implementation of E-Business Suite 11i Oracle Applications 11.5.10.2 running on 9.2.0.6 databaseTwo node architecture with database on one node and all theapplication services on another nodeIntended to be 9i RAC on OCFS but 2nd RAC Node never worked due to OCFS issues hence being used as a single instanceUpgrading from 9.2.0.6 to 10.2.0.4 in a High Availability RAC Architecture on RHAS 5.1Oracle Database migration from 32-bit Linux server to new 64-bit Linux server with 64-bit O/SOracle Database upgrade from release 9i (9.2.0.6) to 10g Release 2 (10.2.0.4)Converted 10g database (10.2.0.4) from single-instance to RAC (Real Application Clusters)Configured ASM on RAW devices on EMC SAN

  • *Case Study 4 Largest Provider of Conferencing Services in EuropeChallengesDatabase UpgradeBenefitsImplemented a system with acentralized repository, hardware, and a common interface for the clients business across the globe, which resulted in further reduction of their TCO andmaintenanceThe new enhanced features of 10g like Merge & Schedulers wereused to restructure the application, which helped in reducing the time of Data Warehouse loads by 50% andhelped manage it moreefficientlyBuilding the RAC Database TAF ConfigurationDeploying the Application to the RAC environmentTAF Testing, andStructured Testing & TuningMigrated terabytes of data from the 9i database to the new 10g database RACAdded 6 Node Cluster for performancePlatforms migrated from AIX 4.3.3 to Linux 3.0 ESPlatforms migrated from UK DWHS 9i RAC to US Global DWHS 10g RAC Rel 2The companys globalization project demanded a common Business Intelligence system across the globe which would provide them a single storage location of all their business data with maximum performance benefits and high availabilityThe existing 9i RAC nodes were serving only users based in UK and was fast becoming outdated as the business demanded more advanced features

  • *Case Study 5 Leading Manufacturer of Software & Storage for Info. ManagementChallengesInfrastructureBenefitsNew Technology components are configured like Hardware Load Balancing, 48 Application Nodes, Mobile Applications Servers and Automatic memorytuningOracle Enterprise Manager hasbeen integrated with OEBSsignon, through which client can see all the patches applied on the system and can monitor Concurrent Manager Activities etc.Shared Appltop Load Balance new Technology introduced where it reduces drastically the down time of Applications and Improve the PerformanceOracle 11i Applications with 48 Applications Server and DB Server maintain by HCL Onsite & Offshore teamDR server maintain in different location and data synchronized online by every 15 minutesUpgrade of Application as well as database24*7 Production Support and Minimum production down time formaintenanceSUN OS Configuring 48 Application Nodes with single DatabaseAchievementsDBA SupportMaintain common instance for application and other toolsHCL DBA team spread with 6 Onsite DBAs and 4 offshore DBA65 databases are maintained byDBA teamCompleted the Database Upgrade activity with in a scheduled periodPatches applied on Heterogeneous NetworkHardware Load Balancer with 48nodes were maintained

  • *Case Study 6 Leading Provider of Simulation Software & ServicesChallengesInfrastructureBenefitsShared Appl_top along with Distributed Admin reduced the down time of ApplicationsShared APPL_TOP also reduced the over-all disk requirementsDistributed AD enabled better resource utilizationOracles recommended and supported Level of RDBMS, JavaPlug-in with Oracle EBSRecommend patch-set level for Critical Patch UpdatesOracle 11i Applications on Solaris Servers. Application Support being done HCL teamSeveral Application Technology Stack need to be upgradedVer

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