HCL’S DIGITAL AND ANALYTICS SERVICES

POWER YOUR DIGITAL JOURNEY TO GREAT

www.hcltech.com

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WHAT DOES DIGITAL MEAN TO YOU

Is Digital a great website or an engaging App? Or is it a powerful,

modular and open Digital Engagement Platform that allows you to

power business agility and speed? Or is it, maybe, an opportunity to

fundamentally transform key business processes to power your

Enterprise into the 21st Century? We ask our customers these

questions every day.

After building powerful, immersive and experiential platforms &

infrastructure supporting Digital Transformation Initiatives for more

than 50 global customers, we understand that Digital is a journey

into fundamental business transformation that begins with

reimagining existing business processes & user experiences and

ends with re-engineering applications & underlying infrastructure.

To take our customers digital transformation journey to completion,

we have created a comprehensive services framework called Digital

Technology Footprint™. It aligns and integrates cross-functional

services, competencies, tools, technologies, partnerships and talent

from across HCL; to offer a catalog of services designed to power

your journey to great.

We believe that every enterprise has a unique DNA and the true power of digital lies in making that uniqueness

shine. At ‘Digital & Analytics’ division of HCL, we help design and build key components of our customers’ Digital

Technology Footprint (DTF) to power their digital transformation journey. DTF addresses the technology needs of

enterprises on the journey to Digital Transformation.

Asset Value Chain

Digital Technolgy Footprint(DTF)Transformation Program Management

Digital Business & Process Re-engineering

Digital Platform & Application Re/Engineering

Digital Foundation Transformation

Digital Ready Operations Transformation & Management

Big

Data

Analy

tics

Devic

es

User Value Chain

DevOps, Autonomics &Orchestration

Design Thinking

WE IMPLEMENT DIGITAL TECHNOLOGY FOOTPRINT™ TO POWER YOUR DIGITAL JOURNEY

Cloud & Security

Modern App Development

Device Integration

Data Integration

Our breadth and depth of service offerings take our customers’ digital transformation journey to completion

through full life-cycle digital capabilities across Process & Experience Consulting, Platforms & Application Services

and Big data & Analytics.

WE MAKE DIGITAL JOURNEY REAL THROUGH OUR UNMATCHED SERVICE PORTFOLIO

DIGITAL PROCESS AND EXPERIENCE CONSULTING

“Spearhead” services for Digital

Transformation which apply the

power of Design-thinking to

reimagine Business processes,

Customer Experience and User

Experience

DIGITAL PLATFORMS AND APPLICATION SERVICES

Comprehensive design, build

and modernization services for

Digital Platforms &

Applications; leveraging

modern, lightweight, API-led,

Micro-Services based

technology architectures

BUSINESS ANALYTICS SERVICES

Expert services that connect

businesses, platforms &

stakeholders across the global

digital eco-system and address

the entire data lifecycle, from

ingestion to insight

OUR COMPREHENSIVE SERVICE PORTFOLIO

Experience Design:

Delivering best in class experience for customers, partners and

employees to drive innovation and outcomes that best fit the

needs of our stakeholders

Customer Experience:

We identify unmet needs of our customers to successfully

implement customer experience transformation across the

organization through our end to end experience led consulting

and transformation framework

Business Process Consulting:

Re-inventing and re-imagining business processes by keeping

user at the center to drive experience and outcome based

digital orchestration for customers

Marketing Transformation:

Building effective digital marketing solutions through creative

and content management, intelligent application of analytics,

strategy governance, and implementation of integrated

marketing technologies

Innovation Consulting:

Combining design thinking and human-centric approach to

power business model innovation and reimagine the

possibilities of emerging technology

Digital Process & Experience Consulting

SERVICE PORTFOLIO

Modern AD:

Transforming Application and Experience Landscapes to Lead

in the Digital Economy

Customer Engagement Platforms:

Transforming customer experience on modern digital channels

across your customer journey touch points

Workforce Productivity Platforms:

Offers enterprises differentiated capabilities beyond just

Digitalization through advanced Cognitive elements

Business Efficiency Platforms:

Brings process technologies, digital technologies and life-cycle

management efficiencies together to deliver a unique

experience to the customers

Application Modernization:

Offers flexibility to enterprise by modernizing and migrating

legacy systems to increase business responsiveness

Digital Platform & Application Services

Analytics Pathways:

Enhance the digital transformation journey and capitalize on

variety of data & shift innovation through a consultative

approach

Enterprise Intelligence Hub:

EIH on Big Data Lake Solution is a key element of the 21st

Century Enterprise architecture, driving business outcomes

through innovation and rapid change

Enterprise Performance Management:

Enable your business for effective planning, respond to

changing marketing conditions, improve operational effectives,

develop and maintain customer relationships through this

comprehensive offering

Data Science:

Generate new insights and accelerate decision-making for

process improvements and the identification of new revenue

streams

Business Analytics Services

SERVICE PORTFOLIO

HOW WE DELIVER VALUE

• Digital Platforms and Application Services enabled by 8000+ consultants supporting 200+ customer engagements

• Digital Process and Experience Consulting services enabled by 150+ Design Thinking & UX/CX centric talent

• Actively supporting 50+ DevOps environments

• Business Analytics Services enabled by 3000+ consultants supporting 150+ customer engagements

• Cloud consulting and cloud managed services with industry leading I.P. and Partnership ecosystem

• Dedicated Security Business with 3000+ professionals and 40+ customers

INDUSTRY LEADING CREDENTIALS

• Leader for Big Data Consulting and Systems Integrations Services 2016 by IDC

• Leader for Cloud Professional Services 2016 by IDC

• Leader for Application Modernization Services for Digital Transformation 2016 by IDC

• Leader for BPM Services, Q4 2016 by Forrester

RECOGNIZED AS A LEADER

Industry Leading Credentials

SUCCESSFUL DIGITAL JOURNEYS DELIVERED

• Built modernized transportation on a digital tech platform for a large railway company

• Flexible & Composable platform approach with service catalog & complex event processing

• Transformed the business by providing real-time visibility into operations, improving safety and customer experience

• Powered disruptive business strategy through digital platforms & technology for a leading wireless carrier

• Legacy systems were modernized and API’s were used to integrate systems, partners & users to create powerful digital engagement across the ecosystem

• Achieved customer experience transformation through advanced analytics on large scale big data lake & persona based UX design

To know more about how HCL can power your digital transformation journey, write to us digitaltransformation@hcl.com

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