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Haziq Awais

Presented By Kabeer Hussain Shah, Haziq Awais

Presented To Emad ud Din MalikTopic Recruitment and

Selection Policies of Ufone

Program BBASemester 5th

Introduction• Pakistan Telecommunication Company Limited (

PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.

Vision Statement

To be the leading telecommunication service provided in Pakistan by offering innovative communication solutions for our customers while exceeding shareholders value & employee expectations.

MISSION STATEMENT

• To be the best cellular option for U.

Management hierarchy of ufone

6K

Our BrandBRANDS TARGET MARKET REASON FOR

TARGETTING

Post Pay Corporate class High usage for business & working people

Prepaid Youth Night dwellers

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STRUCTURE OF THE ORGANIZATION

In general the whole setup is “Centralized”

At department level the structure is “Decentralized”

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Functional Departments

TechnicalCustomer operationsFinanceAdministration & ProcurementHuman ResourceCo-ordination (Govt. relations)Marketing

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SERVICES

Internal Excess Online Billing Payment Power SIM International Roaming Voice Mail Call Management Messaging

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► COMPETITORSUfone considers the following as its

competitors:-

a. JAZZ

b. WARID

c. TELENOR

d. ZONG

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Human Resource Department

Human Resource Department of UFONE

• Human Resource department is being headed by the HR executive

• designated as Chief of Human resource department.

• The department is working for the personnel in the organization. There are 3 main sub-heads in the department

 Recruitment

 HR Operations

Recruitment & Selection

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Human Resource DepartmentRecruitment Ufone has this policy of not mentioning the name of the company in a job

advertisement.

Usually hiring takes place through outsourcing with a help of a third party.

Final selection takes place after the candidate has been interviewed

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Human Resource Department

Orientation

Human Resource Planning

HR hiring / recruitment

Selection Process

Compensation and benefits

Human Resource

Information system

Leave Policy

Working Hours Policy

Retirement Policy

Performance Evaluation

Career Counseling

Training and Development

HR OperationsHR operations at Ufone include the working over all Human resource

Functions that are as follows:

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Human Resource Department

 Recruitment Recruitment is the process of gathering a pool of candidates for an

organizational vacancy. Ufone policy of recruitment is very simple, If at any time there is a vacancy, due to retirement, resignation, If employees takes the golden handshake or the death of an

employee Management of the branch will inform the head office about the

vacancy.

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Human Resource Department

Selection Process of short listing only the qualified candidates who are fit for

the job. Ufone has this policy of not mentioning the name of the company in

a job advertisement. Usually hiring takes place through outsourcing with a help of a third

party. Ufone mostly hires employees through Pioneer Services Sydiat Haider Associates.

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KaBeEr

Human Resource Department

Selection Final selection takes place after the candidate has been

interviewed by the Manager On the joining day, the employee has to submit the

following documents to the HR Department: Joining Report Copies of educational and professional

degrees/certificates Reference Letter Three copies of recent passport size photographs

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Comparison between literature and Ufone

No Major difference found.

Recruitment: Both Internal and External.

Selection: Quality of early schooling , Grade obtained , Extra Curricular activities, Overseas travel and education, Age, Target University, Relevant experience.

Interviews: Competency-based interviews

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Selection…….

Issue call letters to the short listed candidates.

Blank application forms by Date, time and venue.

for the preliminary interview

Interviews: Competency-based interviews

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Competency-based Interviews:

Focusing on functional skills

Managerial and supervisory skills..

Management Selection Competencies:

• Communication skills • Resource management • Rational decision making • Influencing • Creative thinking • Business development

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