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INTRODUCTION
Direct marketing is a form of advertising that reaches its audience without
using traditional formal channels of advertising, such as TV, newspapers or
radio. Businesses communicate straight to the consumer with advertisingtechniques such as fliers, catalogue distribution, promotional letters, and
street advertising.
Direct Advertising is a sub-discipline and type of marketing. There are two
main definitional characteristics which distinguish it from other types of
marketing. The first is that it sends its message directly to consumers, without
the use of intervening commercial communication media. The second
characteristic is the core principle of successful Advertising driving a specific
"call to action." This aspect of direct marketing involves an emphasis on
trackable, measurable, positive responses from consumers (known simply as
"response" in the industry) regardless of medium.
If the advertisement asks the prospect to take a specific action, for instance
call a free phone number or visit a Web site, then the effort is considered to be
direct response advertising.
Direct marketing is predominantly used by small to medium-size enterprises
with limited advertising budgets that do not have a well-recognized brand
message. A well-executed direct advertising campaign can offer a positive
return on investment as the message
is not hidden with overcomplicated
branding. Instead, direct advertising is
straight to the point; offers a product,
service, or event; and explains how to
get the offered product, service, or
event. There are various channels of
direct marketing such as direct mail,
telemarketing, email marketing, door-
to-door leaflet marketing, couponing,
etc.
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FASHION MAGAZINE- POISE
Fashion is a state of mind. A spirit, an extension of one's self. Fashion talks, it
can be an understated whisper, a high-energy scream or an all knowing wink
and a smile. Most of all fashion is about being comfortable with you,translating self-esteem into a personal style.
However, the fashion items that we are exposed to these days arent exactly
cheap, and land up leaving a big hole in ones pockets. Even fashion magazines
boast of only high end fashion, which could easily cost one an entire months
pocket money. Where does one turn to, when they want to know where they
can shop at, at a limited budget, or how they can funk it up with what they
already have? Thats what Poise is all about.
Poise being the name of our magazine, it means stability and balance. We hope
to be stable and balanced in all our initiatives. The name also conveys self
assurance and dignity.
Nowadays, every single person wants to look trendy and chic- especially the
young adults. Be it going to college, for a film, or as they say, chilling with
friends, they want to look their best. However, an average middle class student
wouldnt have enough pocket money to afford the latest Jimmy Choos or that
gorgeous Prada bag, which most of Indias fashion magazines brag about. In all
of these magazines, affordable fashion is just one tiny column out of the one
hundred and fifty pages of the magazine. Thats where Poise kicks in.
Our targets are youngsters between the age group of 16-25 years. This
magazine basically will focus on current fashion happenings and the new town
gossip. The USP of the magazine is that unlike other fashion magazines, Poise
has something for the girl next door i.e. affordable fashion tips. Poise will help
these youngsters to follow latest trends at affordable rates. As it generally
happens, youngsters want to be fashionable but cannot live up to latest trends
because they arent pocket friendly, but we at Poise give you tips to look your
best with limited funds.
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Features
1. Poise, unlike other magazines is all about fashion, but at affordable prices. It
will have various articles on how one can look at their fashionable best, and
still manage to save their pocket money at the same time.
2. Every section of fashion will be covered, with tips for everything- for
example, in the section of Beauty and Skin Care, there will be articles and
comments of experts in the field as to how the readers can keep their skin
gorgeous by merely using natural products, instead of spending money on
different kinds of creams and lotions for a glowing skin.
3. Another feature of the magazine will be that it will show its readers how to
make one piece of clothing look different every time you wear it. So in every
edition, there will be one column dedicated to how you can get styled up from
your own closet, and look modish.
4. A column, known as Ask Anusha is another highlight of the magazine, where
readers can send in questions, to be answered by her, with her personal styling
tips.
5. Poise, as a magazine is the first of its kind, with not only a different target
group but also a different idea on the whole. This is what makes it unique from
other magazines, thus making it stand out.
6. Subscribers will get free merchandise of Poise from time to time. For
example, t-shirts,
Pricing
Poise is a monthly magazine, priced at Rs 50.
Promotional Offers
y There will be special discounts for students who subscribe on a half-
yearly or yearly basis.
y Subscribers will also get special offers on the brands that Poise Magazine
has tied up with.
y Immediate subscription will avail further discounts.
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AN INITIATIVE BY
Since Poise is a new launch we have The Times Group supporting us by
funding us for our initial days. The Times Group is the largest media
conglomerate in India. The company has five dailies, two lead magazines,
twenty-nine niche magazines, thirty-two Radio Stations, two Television News
Channels and one Television Life Style Channel. The Times group has many
brands under it like The Times Of India, Maharashtra Times, Navbharat Times,
Mumbai Mirror, Economic Times, etc. More importantly, it has two fashionmagazines under it, namely Femina and Grazia. This could be advantageous to
Poise in a lot of ways. Firstly, the database of these two magazines can be
taken, and added to the database of Poise. Secondly, Poise can be promoted
by these two magazines, considering they are sister magazines, thus gaining
Poise more visibility.
OBJECTIVES
The following are the major objectives for Poise:-
1) To make people aware of our magazine.
2) To market the magazine well.
3) To make sure we get more and more readers for our magazine.
4) To Cover 80% of the student population to read our magazine.
5)
To beat other fashion magazines reader population.6) To expand our magazine to older women and men.
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FINANCIAL SUPPORT
Since poise is a new launch, we required someone to support us and fund us
initially. We have the initiative of Times Group. Times Group has financially
supported us in order to accelerate the initial stages.
Integrated Direct Marketing Plan
Despite the growth and popularity of direct promotions and sales, the real
value of that kind of marketing lies in the integration of different media
channels and tools in its application.
Poise being a new magazine not only wants to inform people about the latest
fashion trends at affordable prices, but also set a base for such future
magazines to follow.
Hence, the integrated direct marketing approach will be followed to promote
Poise.
SEGMENTATION
Poise is all about the fashion. Our objective is to keep our target group
updated about the latest trends, but at affordable prices.
Based on the data collected we have defined our target group on the basis of
the following aspects:
Geo - Demographic structure
y Age We are targeting people from the age of 16-25years, basicallycollege going students and young women who have just started
working.
y Location Poise will have launch in all the major metropolitan cities
of India.
y Gender- Female
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Socio-economic Segmentation
We aim to target all the middle and upper middle classes, since Poise is all
about affordable fashion.
Psychographic Segmentation
We aim to target young college going girls who have a knack for fashion, and
are regulars at spending more than half of their pocket money shopping.
LEAD GENERATION
Lead Generation is a marketing term that refers to the creation of prospective
consumer interest or inquiry into a business product or services. Lead
generation is the process of identifying prospective customers and qualifying
their likelihood to buy, in advance of making a sales call. Sales Lead Generation
refers to the process of finding people with a qualified interest in a certain
product or service. Its the method of collecting contact information and
extracting potential sales leads.
Direct Marketing activities focused on identifying prospective customers
for a product or service. There are many techniques for lead generation, but a
common method is to ask current customers for the name of someone else
who may be interested in buying. Acquiring a list of the attendees of a trade
conference or other public event is another method of generating leads.
It is through lead generation that names and contact information is
collected about qualified prospects which will be contacted by the salespeople
for generating orders. It usually involves direct response advertising and
telemarketing.
Lead generation is the use of a computer program, a database, the
Internet, or a specialized service to obtain or receive information for the
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purpose of expanding the scope of a business, increasing sales revenues,
looking for a job or for new customers, or conducting specialized research.
Leads can consist of the names and addresses (or e-mail addresses) of
individuals, corporations, institutions, or agencies. Lists of leads can be
gathered or filtered from targeted databases such as telephone and Internetdirectories.
The Lead Generation techniques used by Poise will be as follows:
1. Exchange of links
Exchange of links with our sister magazines, i.e. Femina and Grazia. They have
the same target market as that of Poise, but arent competitors. This way,
when people visit their websites, they see our link and come to check ourwebsite, which brings us more traffic.
2. Send a newsletter
For people to actually subscribe to our magazine, they need to have some sort
of special incentive, so that it interests them further. Providing them with a
free newsletter will give them a better insight on the magazine, also showing
them how different it is from the other magazines that are available in the
market. Thus, they can sign up online to get a free newsletter.
3. Ask readers for testimonials
Testimonials from satisfied readers are typically the best way to promote
Poise. People who have read Poise, and taken tips from the same can post
their views online, on how the magazine helped style them, or helped them
buy the perfect Little Black Dress within the given budget.
4. Organize events and promote them online
This is a very good way to get free exposure, because even if people cant
come to the event, they will still check the website out if they are interested.
Also, people who are interested will be sure to sign up, to be informed about
forthcoming events. The events can be promoted not only on the website of
Poise, but also on social networking websites like Facebook or Twitter.
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5. Have affiliations
Having an Affiliate Program is the easiest and fastest way to increases both
sales and profit. Poise, as a magazine itself is a tool of advertising. People do
place their ads in magazines to gain more visibility. What our magazine plans
to do is that every ad that is placed in Poise, will in turn, as part of the deal
promote Poise. The more affiliates you have, the more access you have to
thousands of people, who will see your products or services on somebody
elses website or newsletter. For instance, on a website of MAC, there will web
ads of Poise. Or every time one purchases a Lakme Nail Polish, they will be
given a flyer/pamphlet of Poise along with their purchase.
6. Special Online Offers
People who sign up online can get special offers and discounts at the stores
that Poise Magazine has tied up with.
7. Have a mailing list box on each page of the Poise website
We never know when a visitor will decide to subscribe for our magazine. So it
is very important to have a mailing list box on each page.
SOURCES OF DATABASE COLLECTION
Primary Sources
Questionnaires
We would be making questionnaires to understand what people want to
see in our magazines. By doing this, we would have an exact idea what people
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expect from us. Even after the launch of our magazine, wed be still making
questionnaires on a regular intervals to find out to many people are actually
reading it.
Internet
We plan to have our own website where a lot of associated brands can
sell their products. Every time our website is accessed, a pop-up quiz will
appear that asks for the viewers contact details. Social networking sites, like
facebook and twitter, will have questionnaires too. Also, as mentioned above,
Poise will have links with various
Tie-ups
We even plan to have counters at different college festivals, where we can
collect their contact details and give them discount coupons. On these
counters, we will be giving out questionnaires too.
Secondary Sources
Getting the database of sister magazines- Grazia and Femina:
Since Poise is initiated by The Times Group, we can get the database of the two
magazines also initiated by Times Group, namely Grazia and Femina. Since
these two magazines are also fashion magazines, the target audience to some
extent will be similar, thus giving us a readymade database.
Brand Tie-Ups
The tie ups that Poise Magazine has with various fashion brands and stores will
also provide us with the database.
MANAGING THE DATA ENTRY
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Verification: Verification involves whether the raw data is being put on our
database accurately.
Validation: Validation is checking the accuracy of personal data provided. We
also carry out accuracy checks to ensure the validity of the information that we
have. We also carry out regular audits which involve counting of customers,
and other data entries, and then comparing these counts to see that they tally.
De-duplication: De-duplication is the act of ensuring that the database does
not contain duplicate records of the same subscriber. As we are collecting
information about our prospects from various sources like seminars, online
forms on our website, etc. there are chances that we may collect information
of the same person twice. Thus, our volunteers look after such faults in the
management of the database and rectifying it. In such cases, our volunteers
see to it that no data gets repeated and all the information is accurately placed
and hence followed up.
Merge/ Purge: In merge purge we merge two files, for instance one external
and another internal database into one. In such cases our volunteers see to it
that the same subscriber is not there twice in the final file. This is sometimes
difficult to do, but important, to avoid mailing/approaching the same customer
twice. For instance, when we are merging two files one which we received
from Times Group and the other which we collected from our surveys, thenthere are chances that the telephone numbers get repeated. In such cases, our
volunteers take special care to avoid repetition in our database.
MANAGING THE DATABASE
Once the data has been sourced and entered, it then has to be stored on the
database and managed, ready for use. Our database management team would
be looking after our database. Hence, we can customize our database
according to our requirements. Our database will be updated monthly.
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Our volunteers and our IT professionals will maintain and manage our
database with the help of the software called Oracle. Volunteers handling the
database are actually concerned with
keeping data up to date
auditing
archiving.
Keeping Data Up to Date
It is important to keep a database updated from time to time. A number of
changes take place among the population with time. Thus it is futile to mailpeople who are no longer accessible.
Our volunteers will keep the data up to date; this would include keeping a
proper record of the subscribers who read our magazine regularly. We would
continuously be in touch with our subscribers and keep them updated about
the activities and events held through mailers, SMS, e-mails, etc. We would be
following a 3-response campaign for direct marketing wherein if our prospects
fail to respond to our three attempts then we would remove that person
because it would be clear to us that these prospects doesnt read the magazineany more.
Special attention would be paid to the names and spellings of our supporters
since we would aim to have an error free database.
Auditing
We carry out regular audits for record verification and would verify our entire
subscriber and prospect database from the original source of information for
any mistakes or changes.
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Archiving
Archiving includes for how long the data of a particular person should be
maintained on our database. Poise would try to get in touch with our readers
and would keep them updated but if they do not respond after numerous
attempts then we would remove them from the database.
MANAGING THE APPLICATION
Our team of volunteers will see to it that the data is put accurately on our
databases. We carry out spell checks to verify that the names of our readers
and prospects are not spelled incorrectly. We make it to point to have our
database error free. Also the salutation like (Mr. /Ms) is written properlyotherwise our customers may get offended by it.
MANAGING THE SUBSCRIBERS
We would be keeping our subscribers updated about out event sponsorships,
events happening at college festivals, etc through direct mailers, information
on website, word of mouth, SMSs, etc.
We would send our regular readers discount coupons. Students would be also
getting discounts on our magazines if they show their valid ID cards on our
specific outlets.
READERS PROFILE
Field Data
Name of Reader Anjali Shah
Address Sunflower Villa, N. S. Road 5,
Juhu
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Town/ City Mumbai
Postal Code 400 049
Gender Female
Date of birth 02-11-1992
Age 17Occupation Student
Geo-demographic indicators Young and chic
Lifestyle indicators Likes reading fashion magazines.
Interested in fashion.
Education Junior College
Media preferences Outdoor advertising, Social
networking websites
Dates of contact 28/09/2010Response Y
Orders N
Returns Y
Customer complaints Y
Source of recruitment* Magazine Ad
Account no. 2008/3020
Date of subscription January, 2011
Method of payment CashDate of renewal of subscriptions Depends on launch
Loyalty Program Points 800
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METHODOLOGY (CHANNELS USED)
Poise Magazine has agreed upon using an integrated direct marketing plan
which is a combination of mass marketing methods and direct marketing
methods. Our team is using extensive direct marketing to effectively target theniche market of 16-25 year ladies. The central goal is to create awareness, of
the launch, of the magazine that caters specially to the needs of the target
group. There will be both Mass Marketing and Direct Marketing used to
promote Poise.
y We will also do extensive outdoor advertising by placing hoarding
advertisements at prime locations such as close to malls, coffee shops,
colleges and multiplexes.
y Poise has tied-up with various fashion retail boutiques such as KarmaKoala, Fashion, Mesh, etc that store young trendy clothes and
accessories at affordable prices.
y We also plan to sponsor various college festivals fashion shows and
distribute freebies as well as booklets of our magazine and have banners
and standees on venue.
y We will have in-store advertising in the form of danglers which will be
strategically placed next to items featured in the magazine reading
Poise Magazine Loves.y Keeping in mind that youngsters are tech savvy and often surf the
internet, we will create fan pages on popular social networking websites
like Facebook, Orkut, Twitter and ibibo where one can follow the latest
fashion, prevailing trends, and get updates from the magazine editors.
y The magazine will also have it own website in addition to fan clubs on
social networking sites where readers can read articles and snippets
from a released issue. The website will also feature the option of
purchase, where the reader can buy items featured in the magazine and
redeem their loyalty points. If the product is unavailable then
information on where the reader may buy it from will be given.
y They will have the facility of writing in to the magazine and give us a
feedback on what they liked and what they didnt. The readers can also
subscribe to the magazine online on the magazine website.
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y In publications, we plan to advertise in Femina and Grazia, the sister
magazines, under The Times Group with a subscription form attached.
y Moreover, we will send out direct mailers to potential readers apprising
them of the magazine and what it has to offer. This will be a very direct
approach and will be effective in garnering attention from readers sinceyoung girls do not receive direct mailers too often.
FUTURE PLANS
When one talks about an entire magazine that focuses on affordable fashion,
Poise is the first. Depending on its success, we plan to launch more magazines
in the same arena, but for different target groups. For example, a magazine forworking men and women, who not only want to look like young professionals,
but are also at the age where savings matter.