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HANDOUT OF THE WORKSHOP & FINAL CONFERENCE MEDIATING PRESENCE, Wednesday 21 Friday 23 November, 2012 Venue: TU Delft, Faculty of Technology, Policy & Management Jaffalaan 5 - building 31, 628 BX, Delft Content of the handout: How to get there Programme Floorplan Participants list Short Biography of speakers & contributors

HANDOUT OF THE WORKSHOP & FINAL CONFERENCE ... - EIT …...Presentation of the research program Mediating Presence, EIT ICT Labs and the artistic research Witnessing You, by Charlie

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Page 1: HANDOUT OF THE WORKSHOP & FINAL CONFERENCE ... - EIT …...Presentation of the research program Mediating Presence, EIT ICT Labs and the artistic research Witnessing You, by Charlie

HANDOUT OF THE WORKSHOP & FINAL CONFERENCE MEDIATING PRESENCE,

Wednesday 21 – Friday 23 November, 2012

Venue: TU Delft, Faculty of Technology, Policy & Management Jaffalaan 5 - building 31, 628 BX, Delft

Content of the handout:

How to get there Programme Floorplan Participants list Short Biography of speakers & contributors

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How to get there:

TU Delft, Faculty of Technology, Policy & Management Jaffalaan 5 - building 31, 628 BX, Delft

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PROGRAMME OF THE WORKSHOP & FINAL CONFERENCE Mediating Presence, 21-23 November, 2012

Location: TU Delft, Faculty of Technology, Policy & Management Jaffalaan 5 - building 31, 628 BX, Delft

Wednesday 21 November: Workshop Mediating Presence on Action

17.00 – 21.00 hrs: Sneak preview of the exposition Mediating Presence/Witnessing You,

which includes demonstrators and artistic works relating to Mediating Presence. An inspirational dialogue on Action in Mediating Presence by Gerard de Zeeuw & Rolf Hughes, guest Professors at Sint-Lucas School of Architecture, Brussels & Ghent Including a tuning-in dinner at 19:00 hrs.

Thursday 22 November: Prototyping on the Mediated Sketching Table

9.00-12.00 hrs: Experiments are conducted using the Mediated Sketching Table,

which allows for embodied interaction while being in distinct places.

12.00 hrs: Book Preview Witnessing You & Opening of Exposition

Mediating Presence/Witnessing You Introductions by: > Paul Rullman, Board of TU Delft > Theo Toonen, dean of the Faculty of Technology, Policy and Management > Lynda Hardman, Action Line Leader, EIT ICT Labs, ICT-Mediated Human Activity Plenary 14.00 – 14.30 hrs, Room: (I lecture hall) Presentation of the research program Mediating Presence, EIT ICT Labs and the artistic research Witnessing You, by Charlie Gullstrom & Caroline Nevejan

14.30 hrs – 16.00 hrs: Parallel Workshops on Witnessing You and Mediating Presence. Think together, Sketch concept, Identify issues to be solved at the intersection of science, art and the commercial realm: > Mediated Negotiation Space, Room: H (lecture hall) > Mediated Courtroom, Room: B3.470 (small meeting room) > Mediated Hospital, Room: A1.370 (Boardroom) > Meta-Design for Reflection in Participatory Systems, Room: B1.300 (glass space)

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(continued) 22 November: Prototyping on the Mediated Sketching Table

INFORMATION ON THE PARALLEL WORKSHOPS: 14.30 hrs – 16.00 hrs (15.30 – 16.00 hrs: Tea) Researchers that were engaged in the EIT Mediating Presence program host workshops in which results and questions are explored in an interdisciplinary setting, including artists that were involved in the artistic research project Witnessing You. Five minute presentations inspire conversation to identify issues to be solved and possible sketches of design: Mediated Negotiation Space, Room: H (lecture hall): How do we negotiate in mediated space, where tacit and tactile knowledge is hard to communicate? And how does the medium itself influence what can be communicated and not? Can media be used in different ways to convey truth and trust? How can we design listening in such a way that we arrive at a state if shared listening? What is the role of self-witnessing for being able to engage?

Chair: Professor Catholijn Jonker, Interactive Intelligence Group Department of Intelligent Systems TU Delft/ EIT ICT Labs Contributions: > On integrating rhythm and entrainment, by Dr. Satinder Gill, fellow with the Center for Music and Science, Cambridge University > On the media-auric effect, by Dr. Sjoukje ver der Meulen, independent scholar, media theory > Making shared distributed spaces, Leif Handberg, Media Technology and Graphic Arts, School of Computer Science, KTH/ EIT ICT Labs > Shared Listening, by Merlijn Twaalfhoven, composer > Witnessing Design, by Chin-Lien Chen & Chris Vermaas, designers

Mediated Courtroom, Room: B3.470 (small meeting room) How can we imagine systems of justice in the network society? Can the court just be filmed and broadcasted? When the presence of the judge is mediated, what happens to truth finding and to the authority of its outcome? Can witnesses be remotely present? And if social networks become part of truth finding, how do new standards for good behavior and justice emerge? How are we witness to each other? How do new public-private spaces influence how we trust?

Chair: Dr. Charlie Gullstrom, Presence Design, KTH Royal Institute of Technology, Dept Architecture / EIT ICT Labs Contributions: > The construction and representation of legal spaces in law (via skype), by Dr. Leif Dahlberg, Associate Professor, School of Computer Science, KTH Stockholm > Complex systems and standardisation, by Dr. Jos Vrancken, Systems Engineering, TU Delft > Painting Trauma, by Ronald Ophuis, visual artist > Tele_Trust, by Hermen Maat, social technology artist

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(continued) 22 November: Prototyping on the Mediated Sketching Table

Mediated Hospital, Room: A1.370 (Boardroom) How can we connect with people who are in the hospital? How can children be comforted by their families at home while staying they stay in a hospital bed? Can virtual friends and virtual envroments help out? How can we enjoy and overcome different glass interfaces? How can we coordinate, interact, and play to support each other to be well? Chair: Dr. Tjerk de Greef, Interactive Intelligence Group Department of Intelligent Systems TU Delft/ EIT ICT Labs Contributions: > Creating social connectedness and interaction rituals, by Joke Kort, TNO Innovation Management - Business Innovation and Customer Behaviour > Perception in virtual environments, by Dr. Harold Nefs, Perceptual Intelligence Lab, TU Delft > Tele_Tust, by Karen Lancel, social technology artist > Looking Glass, by Anna Carlgren, glass artist

Meta-Design for Reflection in Participatory Systems, Room: B1.300 (glass space) Social networks and other networks build upon participation of their users. Mediting presence not only needs to facilitate to connect to each other, but also needs to incorporate the possibility to reflect and share reflections to influence next behaviour and next generations of these systems as well. How can we identify and shape meta-design for participation that allows for reflection? How can we design participatory systems in such a way that people can accept responsibility and have the possibility to act and share reflections about how to act? Chair: Professor Peter Parnes, Distributed Computer Systems, Luleå University / EIT ICT Labs Contributions: > Participatory Systems, by Alireza Seyed Rezae, PhD student Systems Engineering TU Delft > Rules in serious games, by Dr. Rens Kortman, Gaming and Simulation group, TU Delft > Biomodd, by Angelo Vermeulen, Space Ecologies Art and Design > Editorial Participatory Systems, by Ino Paap, Mediamatic Plenary 16.00 – 17.00 hrs, Room: I (collegezaal) > Sketches of workshop outcomes and discussion > Closing remarks by Patrick Strating, Director of EIT ICT Labs Eindhoven

17.00 – 18.00 hrs: Drinks 19.00 hrs: Working Dinner

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PROGRAMME OF THE WORKSHOP & FINAL CONFERENCE ON Mediating Presence 21-23 November, 2012

Location: TU Delft, Faculty of Technology, Policy & Management Jaffalaan 5 - building 31, 628 BX, Delft

23 November: Continued prototyping, reflections and preparations for 2013

9.00 - 14.00 hrs: Continued prototyping, reflections and evaluations on work produced in 2012, and preparations in view of 2013. Recommended hotel: (please make reservations as soon as possible) Best Western Museumhotels Delft, Oude Delft 189, 2611 HD DELFT Telefoon: 0031 (0)15 2153070, Fax: 0031 (0)15 2153079 [email protected] Please note that each EIT ICT Labs task leader books trip and accommodation on his/her own budget.

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FLOORPLAN WORKSHOP & FINAL CONFERENCE ON Mediating Presence 21-23 November, 2012

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PARTICIPANTSLIST MEDIATING PRESENCE 21-23 November 2012

Andersson Johan Luleå University of Technology

Badenoch Alec Foundation for the History of Technology

Bansal Lipika TU Delft

Bengtsson Johan Luleå University of Technology

Bohorquez Luis TU Delft

Bovenkamp Puck-Anouk van de TU Delft

Brood Jonas Luleå University of Technology

Burken Christine van TU Delft

Burström Patrik Luleå University of Technology

Butler Martin

Carlgren Anna Vrij Glas Foundation

Chen Chin-Lien Office of CC

Colberg Mette Konstfack University

Dahlberg Leif KTH Royal Institute of Technology

Datcu Dragos TU Delft

Ek John Luleå University of Technology

Elfferich Tove TU Eindhoven

Embregts Else EIT ICT Labs

Fadairo Kayode TUCS

Gill Satinder University of Cambridge

Greef Tjerk de TU Delft

Gullström Charlie KTH Royal Institute of Technology

Handberg Leif KTH Royal Institute of Technology

Hardman Lynda CWI

Hennis Thieme TU Delft

Hughes Rolf Konstfack University

Jansen Fieke Hivos

Jong Maaike de Stenden hogeschool

Jonker Catholijn TU Delft

Kort Joke TNO

Kortmann Rens TU Delft

Krabbendam Diana The Beach

Lancel Karen Lancel/Maat

Larson Martha TU Delft

Lindgren Viktor Luleå University of Technology

Lundberg Mattias Lulea University of Technology

Maat Hermen Lancel/Maat

Meulen Sjoukje van der Independent Scholar

Muntinga Meret Universiteit van Amsterdam

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Näslund Elias Luleå University of Technology

Nefs Harold TU Delft

Nelimarkka Matti HIIT Espoo

Nevejan Caroline TU Delft

Nyström Jimmy Luleå University of Technology

Nyström Nicklas Luleå University of Technology

Oey Michel TU Delft

Öhman Karl Luleå university of technology

Ophuis Ronald Studio Ronald Ophuis

Paap Ino Mediamatic

Parnes Peter Luleå university of technology

Rezaee Seyed Alireza TU Delft

Ridder Huib de Delft University of technology

Rullman Paul TU Delft

Schembri Ingrid VTT

Sjödin Samuel Luleå University of Technology

Slevin James Stenden University

Smith Graham Webchair BV

Splunter Sander van TU Delft

Sundin Stefan Luleå University of Technology

Tiel Groenestege Job Gridline

Toonen Theo TU Delft

Tsampikakis Alexandra Luleå University of Technology

Twaalfhoven Merlijn La Vie sur Terre

Valkema Durk Stichting vrij glas

Vermaas Chris Office of CC

Vermeulen Angelo Space Ecologies Art & Design

Viklund John Luleå University of Technology

Vrancken Jos TU Delft

Warnier Martijn TU Delft

Wisse Pieter Information Dynamics

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WORKSHOP & FINAL CONFERENCE MEDIATING PRESENCE SHORT BIOGRAPHIES OF THE SPEAKERS & CONTRIBUTORS

Prof. Gerard de Zeeuw Prof. Gerard de Zeeuw studied at the Universities of Leyden, Rotterdam and Stanford (mathematics, statistics, econometrics, psychology). He did his Ph.D. at the University of Amsterdam (on a topic in the philosophy of research). His main work has been in the understanding of research methods as applied in the social sciences and as related to the use of their results. Dr. Rolf Hughes Dr. Rolf Hughes is Professor in Design Theory and Practice-Based Research at Konstfack University College of Arts, Crafts and Design. He is also Senior Professor in Research Design at the Sint-Lucas School of Architecture (Brussels & Ghent, Belgium), where he has helped create a new pan-European practice-led, Ph.D. programme for designers, artists and architects. He holds the UK’s first Ph.D. in Creative and Critical Writing from the University of East Anglia, sponsored by the British Academy, and has been interested in developing innovative research methods and accounts ever since. Prototyping on the Mediated Sketching Table Drs. Paul Rullman Paul Rullmann studied sociology at VU University in Amsterdam. From 1975 onwards he held various posts within higher professional education, varying from lecturer to board member, and experienced a number of scale-up operations in the higher professional education sector. He worked for the Netherlands Association of Universities of Applied Sciences from 1990 and, from 1995, for Hogeschool Haarlem, where he was a member of the Executive Board from 2000. With the merger of Hogeschool Haarlem into Inholland University of Applied Sciences, Paul Rullmann moved to the TU Delft in May 2002, where he became a member of the Executive Board, responsible for the central portfolios of Education and Operational Management. Prof. Theo Toonen Professor Toonen graduated with distinction in political science from the Catholic University of Nijmegen and proceeded to obtain his doctorate at Erasmus University Rotterdam in 1987. During his years in Leiden, Toonen focused his attention on many subjects, including Europe, the European knowledge economy and international comparative public administration. The metropolitan character of the cluster of cities in the west of the Netherlands known as the Randstad has been an area of special focus for Professor Toonen since the early 1990s. He has been especially active recently in the areas of mobility in general and the transport needs of commuters and residents in particular. Professor Theo Toonen has been appointed Dean of the Faculty of Technology, Policy and Management.

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Prof. Dr. Lynda Hardman Prof. Dr. Lynda Hardman is head of the Information Systems research cluster and a member of the Interactive Information Access research group at the Centrum Wiskunde & Informatica (CWI) in Amsterdam, The Netherlands. She is also the action line leader of ICT-mediated Human Activity of EIT ICT Labs, whose goal is to accelerate European ICT innovation by bringing people together from different countries, disciplines and organizations, and a board member of Informatics Europe, the association of computer science departments and research laboratories in Europe and neighboring areas. Plenary Session Dr. Charlie Gullström Charlie Gullström, PhD, Architect SAR/MSA, is a Visiting Associate Professor in Architecture, Media, Interaction and Communication at the Department of Architecture, Royal Institute of Technology (KTH), Stockholm. Her research and practice seeks to extend our conception of disciplinarity by examining the contribution of media, interaction and communication – specifically, the fusion of architecture and media technology that enables mediated presence and dialogic interaction across time and space (i.e. presence design). Dr. Caroline Nevejan Caroline Nevejan is a researcher and designer focusing on the impliications of technology on society. Having been involved with interdisciplinary projects for over 20 years, she speaks a variety of professional languages. She has been initiator, conceptualizer, producer, manager and director of local, national and international work. She works internationally with professionals, academics and artists on Witnessed Presence. Currently she is connected to Delft Technical University and she is a crown member of the Dutch Council for Culture and the Arts (cultuur.nl). Mediated Negotiation Space Prof. Catholijn Jonker Catholijn Jonker (1967) is full professor of Interactive Intelligence at the Faculty of Electrical Engineering, Mathematics and Computer Science of the Delft University of Technology. She studied Computer Science, and did her PhD studies at Utrecht University. After a post-doc position in Bern, Switzerland, she became assistant (later associate) professor at the Department of Artificial Intelligence of the Vrije Universiteit Amsterdam. From September 2004 until September 2006 she was a full professor of Artificial Intelligence / Cognitive Science at the Nijmegen Institute of Cognition and Information of the Radboud University Nijmegen. She is a board member of the National Network Female Professors (LNVH) in The Netherlands. Dr. Satinder Gill Dr. Satinder P.Gill is based with the Centre for Music and Science, University of Cambridge. Her interdisciplinary research is concerned with rhythm and human communication. She received her PhD on 'Dialogue and Tacit Knowledge for Knowledge Transfer' in Experimental Psychology, 1995, with the University of Cambridge, UK. She has been a Research Scientist with NTT's Communication Science Laboratories (CSL) and ATR (Kyoto) in Japan (1997-1999), held a Joint position with CKIR, Finland and CSLI (Centre for the Study of Language and Information) Stanford University (2000-2003), and was a Senior Research Fellow at Middlesex University, London, UK (2004-2009). Her work has investigated the processes of transformation in tacit knowing in communication.

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Sjoukje van der Meulen Sjoukje’s field of specialization is modern art history and theory with an emphasis on art in the postwar period. Her research theorizes the problem of media in contemporary art and explores the culture and politics of globalization through a comparative analysis of contemporary art in China and Iran. She is originally from the Netherlands and has a background as a critic and curator in the international field of art in Europe. Dr. Leif Handberg Dr. Leif Handberg is a Senior Lecturer in Media Technology at the Department of Media Technology and Graphic Arts, School of Computer Science and Communication, Royal Institute of Technology (KTH). For more than ten years he has been involved in research projects and activities in the field of presence production, including music performances over distances, distance learning, and in recent years also with mediated access to cultural heritage. Merlijn Twaalfhoven Merlijn Twaalfhoven is composer of music projects that redefine the relationship between performer and listener. He is currently working on a project where audience participates actively in the music. His contribution is a reflection on the challenges of spending time by experiencing. Chine-Lien Chen Chin-Lien Chen is a partner of Office of CC, an Amsterdam based design office working in print and online. Chen writes and publishes irregularly on design issues in publications such as Eye Magazine and Morf. Chris Vermaas Chris Vermaas is a partner of Office of CC, an Amsterdam based design office working in print and online. Vermaas writes and publishes regularly on design related issues in publications such as Eye Magazine, Morf and Items. Vermaas is also an educator, he's a member of the faculty staff at the University of Twente, a guest lecturer at the AKI-academy and the Plantin Institute in Antwerp. Mediated Courtroom Dr. Leif Dahlberg Leif Dahlberg received his PhD in Comparative Literature from Stockholms universitet. Before teaching Communication and Media studies at KTH he taught as senior lecturer of Comparative Literature at Linköpings universitet and Stockholms universitet. He has had visiting positions at Beijing Daxue (Peking University), Birkbeck College (University of London), and Södertörns högskola. Dahlberg teaches media and theoretical texts that range from the eighteenth to the twenty-first century. His current research project investigates the construction and representation of legal spaces in law, literature and political philosophy in works from Greek antiquity to the present. Dr. Jos Vrancken Jos Vrancken is an assistant professor at the Delft University of Technology since 2002. He received his MS degree in Mathematics from the University of Utrecht and his PhD in Computer Science from the University of Amsterdam. He was a policy consultant in road traffic management and a traffic control systems architect for 17 years with the Dutch governmental agency Rijkswaterstaat. At TU-Delft, his main research interests concern the use of IT in the lifecycle of infrastructrures, such as the use of IT in road traffic management, surface water

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management and in train safety. In road traffic management, he deals primarily with the problem of implementing network control. Ronald Ophuis Ophuis lives and works in Amsterdam, The Netherlands. He studied at the Gerrit Rietveld Academie in Amsterdam (1988–1990) and the AKI Academy for Arts and Industrial design in Enschede (1990–1993). Ophuis often travels to take pictures and to find inspiration for his paintings. In 2003 Ophuis travelled to Srebrenica, where he talked with local people about their situation. The photographs that he made served as inspiration for several paintings. In 2010 he travelled with a camera crew to Sierra Leone, where he interviewed and photographed child-soldiers. This resulted in a series of portraits of child soldiers. His works has been shown in several musea, art institutions and galleries world wide. Hermen Maat Hermen Maat designs interactive installations and situations using different new media. In this context he researches the relation between individual identity and social context. His installations are based on the tension between the recognition and definition of boundaries of an own identity and the sharing of a collective space; the encounter with the other and where this boundary becomes fluid again. Hermen Maat studied at the Gerrit Rietveld Academy Amsterdam, and Jan van Eijck Academy Maastricht. He is professor of Media Art at the Minerva Academie Groningen, HKU Utrecht. Mediated Room Dr. Tjerk de Greef Tjerk de graduated at HAN University of Applied Sciences (Hogeschool van Arnhem en Nijmegen) in 1999. In parallel to a Business Analyst and Deployment Manager position at IBM, he obtained his Master’s degree in Information and Computer Sciences at Utrecht University in 2004. After receiving his master’s degree, he was offered a position at the Netherlands organization for Applied Research (TNO), Defense, Safety and Security where he was mainly involved in human factors related research for the Royal Netherlands Navy. In 2012 he finished as a PhD student at Delft University of Technology on the topic of designing ePartners for dynamic task allocation and coordination in high-risk professional domains. Currently he collaborates in the EU EIT-ICT Mediated Presence consortium, developing shared workspaces that allow observing joint action, effectively combining a variety of analogue and digital tools that afford natural (verbal and non-verbal) interaction. Joke Kort Joke Kort is User eXperience (UX) researcher at TNO. She is currently pursuing her PhD at TUDelft. She works as a scientist and consultant in the area of user studies and evaluations (Human Computer Interaction, User Centered Design, Usability, User Experience). She is an expert in the area of product and service design and evaluation in which people’s needs and preferences are central. Dr. Harold Nefs

Harold received his Master's degree in Experimental Psychology from the Utrecht University in 1997. From 1998 to 2006, he worked in the Department of Physics of Man at Utrecht University. He received his PhD in 2002 based on his thesis "Tactual discrimination of gratings" from Professor Koenderink. After his PhD period he continued to work with professor Koenderink on visual "shape-from-shading" perception. In 2006 he left the Alma Mater to go to the UK to work with professor Julie Harris in St Andrews on stereoscopic depth perception, eye movements and motion-in-depth perception. Currently Harold works

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as a post-doctoral researcher at Delft University of Technology. Research interests include human perception, individual differences and psychophysics.

Karen Lancel Karen Lancel utilizes new media and performance in her artistic work that spreads across the public space and the internet. She designs temporary zones, and concepts for meeting places. Lancel's work takes place in public spaces such as museums, theaters, train stations, squares, festivals, libraries, or airports. Here she inquires the changing perception of the public space. She explores the coping strategies involved in the experience of being (un)safe and isolated, and focuses on how these experiences are transformed into personal stories. In collaboration with her audience she gives this ongoing process a personal face to show both the horror and the beauty. She is also professor of the Interactive Media Environment, the MFA program of the Frank Mohr Institute Groningen.

Anna Carlgren Anna Carlgren makes non-technical instruments, which multiply, enlarge, reduce, absorb, and partly or fully deform the environment. She uses (and misuses) glass and its optical qualities in order to create a visual play. She works with the effects produced by light in combination with glass. Recent work consists of sculptures with trompe l’œil and optical phenomena as a vital component that are included in a number of museum collections worldwide like Nationalmuseum in Stockholm Sweden, Stedelijk Museum in Amsterdam Netherlands, and Corning Museum of Glass, New York. Prof. Peter Barnes Peter Parnes Peter is a techsavvy Professor at Luleå University of Technology. He is a creative researcher and professor that loves applied research which can be put to good use. Earlier in his life he founded Marratech AB, which' technology was later bought by Google where he worked as development leader in Sweden. He also runs a research company called Parnes Labs where he does programming and help startups grow. Meta-Design for Reflection in Participatory Systems Alireza Seyed Rezae Alireza Seyed Rezae’s intended research is about improving the performance of supply chains in complex environments. The research goal is to introduce a framework for designing and implementing multi agent based supply chain management by conducting a multi disciplinary research in the fields of Multi Agent Systems, Systems Engineering and Management Science. Dr. Rens Kortman Rens has a varied background in both the academic and corporate world. He studied cognitive science and artificial intelligence at the universities of Groningen (NL) and Edinburgh (UK). In 2003 he received his PhD from Maastricht University where he studied visually guided behaviour and robotics. Following, he worked for the not-for-profit think tank CE Delft where he focused on innovative environmental policy concepts. In 2008 he was appointed assistant professor at TU Delft where his work is centered around game-based learning, simulation, and embodied cognitive science. Angelo Vermeulen Angelo Vermeulen is a visual artist, filmmaker, biologist, and author. His research in ecology, environmental pollution and teratology informs his art, which includes bio installations, experimental setups incorporating living organisms and science fiction references. His projects include ‘Blue Shift’, a Darwinian art project in collaboration with evolutionary biologist

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Prof. Luc De Meester, and ‘Biomodd’, a worldwide series of cross-cultural, symbiotic installations in which social interaction, ecology, and game culture converge. He is currently collaborating with the MELiSSA life support division of the European Space Agency. He is Advisor at Sint-Lucas Visual Arts in Ghent, Belgium, Adjunct Professor at the University of the Philippines Open University, and a TED Fellow. Ino Paap Ino works with Mediamatic as an interaction designer, projectmanager since 2001. In 2004 Ino became a Mediamatic Lab partner. Designing starts with asking the right questions. Then developing functionalities that could give the right answers. And finally it is scraping all ballast and keeping the essential until a product remains that looks as if anyone could have designed it. Plenary Session Dr. Patrick Strating Dr. Patrick Strating is principal scientist at Novay (formerly known as Telematica Instituut). Patrick Strating was Program Director of Freeband, a Dutch national research program binding 30 Dutch companies and knowledge institutions in a 5-year research and development program on intelligent communication and ambient intelligence, and currently leads a Dutch innovation community for intelligent communication solutions. He is co-author of the recent Dutch national innovation program on Service Innovation & ICT. In the past years, Patrick Strating was expertise group leader of the groups on Service Architectures and Media Interaction. He has been active in various research and consultancy projects, also in the European Framework Programs, and has given courses in business process innovation, business process modeling and engineering, quantitative analysis and Service Orientation. Patrick Strating holds a PhD in theoretical physics from University of Twente in the Netherlands.