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HANDBOOK
APA-ACCREDITED PSYCHOLOGY POSTDOCTORAL
FELLOWSHIP PROGRAMS 2019-2020
Long Island Jewish Medical Center Zucker Hillside Hospital
Cohen Children’s Medical Center Northwell Health
Division of Psychological Services
FELLOWSHIP PROGRAMS
Clinical Psychology with Geropsychology Emphasis
Asha Patel, PhD, Director
Clinical Child Psychology Specialty Program Peter J. D’Amico, PhD, ABPP, Director
APA-Accredited Postdoctoral Psychology Fellowship Handbook: 2019-20: Page 2
TABLE OF CONTENTS Table of Contents ................................................................................................................ 2 Overview ............................................................................................................................. 3 Educational Goals, Their Assessment, and Assessment of the Fellowship ........................ 5
Fellowship in Clinical Psychology with Emphasis in Geropsychology ......................... 5 Fellowship in Clinical Child Psychology ....................................................................... 6
Our Values Regarding Diversity ......................................................................................... 6 Assessing Your Progress..................................................................................................... 7 Criteria for Successful Completion of the Fellowship ........................................................ 7 Supervision Requirement .................................................................................................... 8 Work Load .......................................................................................................................... 8 Record Keeping .................................................................................................................. 8 Due Process ......................................................................................................................... 9 Grievance Procedure ........................................................................................................... 9 Employee Conduct .............................................................................................................. 9 Extended Training Policy ................................................................................................. 10 Certificate of Completion ................................................................................................. 10 Feedback about the Fellowship from Fellows .................................................................. 10 Administrative Issues ........................................................................................................ 11
Timekeeping ................................................................................................................. 11 Vacation Time ............................................................................................................... 11 Sick Time ...................................................................................................................... 11 Conference Time ........................................................................................................... 12 Benefits ......................................................................................................................... 12 Medical and Psychiatric Emergencies .......................................................................... 12 Telephones .................................................................................................................... 12 Long Distance Phone Calls ........................................................................................... 13 Pagers ............................................................................................................................ 14 Using Your Computer ................................................................................................... 14 Parking .......................................................................................................................... 15 Mailboxes ...................................................................................................................... 16 Payroll ........................................................................................................................... 16 Food .............................................................................................................................. 16 Text Alerts .................................................................................................................... 16 Fire Alarms ................................................................................................................... 17 Keys .............................................................................................................................. 17 Access to Inpatient Units at ZHH ................................................................................. 17 Credit Union.................................................................................................................. 17
APPENDIX ....................................................................................................................... 18
APA-Accredited Postdoctoral Psychology Fellowship Handbook: 2019-20: Page 3
OVERVIEW
The APA-Accredited Fellowship Programs at Long Island Jewish Medical Center afford an opportunity for training in diverse clinical settings located at Zucker Hillside Hospital, Cohen Children’s Medical Center, and Long Island Jewish Hospital. All these settings are part of Northwell Health. There are currently integrated accredited psychology fellowship training programs in
• Clinical Psychology with an emphasis in Geropsychology (henceforth referred to as The Clinical Psychology Fellowship), and
• Clinical Child Psychology
Each of these fellowship programs was accredited by the American Psychological Association in 2005 and accreditations were renewed in 2017 through 2027. Questions related to the program’s accredited status should be directed to the Commission on Accreditation at:
Office of Program Consultation and Accreditation American Psychological Association
750 First Street, N.E., Washington, D.C. 20002-4242 Tel: 202-336-5979
http://www.apa.org/ed/accreditation/contact.aspx
The psychology training programs at Long Island Jewish Medical Center are based at Zucker Hillside Hospital which was initially founded in 1927 in Hastings-on-Hudson as Hastings Hillside Hospital. Looking to expand its facility, the Hospital moved to Queens in 1942 and opened on the Glen Oaks campus where it resides today. In 1972 Hillside merged with Long Island Jewish Hospital to form Long Island Jewish-Hillside Medical Center. In 1983 Schneider Children’s Hospital was established as another division of Long Island Jewish Medical Center along with the Hillside Hospital and Long Island Jewish Hospital divisions. North Shore University Hospital and Long Island Jewish Medical Center merged in 1997 to form the North Shore – LIJ Health System. In 2002 Hillside Hospital was renamed “Zucker Hillside Hospital” in recognition of the generosity of Zucker family in the construction of a new Hillside Hospital facility. In 2010, North Shore-LIJ’s pediatric hospital, formerly known as Schneider Children’s Hospital, was renamed the Steven and Alexandra Cohen Children’s Medical Center of New York, in recognition of one of the largest single gifts ever received by the North Shore-LIJ Health System. In 2016, the North-Shore LIJ Health System, already comprising more than 21 hospitals, was renamed Northwell Health.
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The Fellowship Programs are part of a larger network of psychology training programs that includes externships and internships. Our externship programs are highly sought after by the regional doctoral programs that send over 40 externs to fulfill clinical practica in the areas of neuropsychology, child psychology, geropsychology, trauma, and adult psychology (within specialized settings) each year. The internship program began in 1966 with one half-time intern at Hillside Hospital and grew in size to 11 interns. Over thirty licensed psychologists provide supervision and other training experiences for the psychology training programs. Post-doctoral fellowship training began in 1988. The Clinical Child Psychology postdoctoral fellowship program began with one fellow in that year and currently offers two fellowship positions. The Clinical Psychology postdoctoral fellowship program began in 1993 and currently has one fellowship position. A Pediatric Neuropsychology Specialty Postdoctoral Program operated from 2001 and until 2008.
Zucker Hillside Hospital has an enviable history of prestigious research contributions in psychiatry and psychology. In 1954, a Department of Experimental Psychiatry was established under the direction of Max Fink, M.D. In 1959 Donald Klein, M.D. began his tenure as Director of Research during which time some of the most influential psychopharmacological research of that era were conducted. In 1978 John Kane, M.D. became Director of Research. During the years that he directed the program he and his colleagues garnered million of dollars in funding from the National Institute of Mental Health primarily to support research on Schizophrenia and other psychiatric disorders. In 1988 Dr. Kane became Chairman of the Department of Psychiatry at the Medical Center. He remains actively involved in the wide ranging research studies at Zucker Hillside. In 2009, the federal government announced an innovative study to test the impact of the best available treatments for Schizophrenia. Through this study, called RAISE, the government funded $40 million over six years -- of which about $25 million has been earmarked for scientists at Zucker Hillside Hospital campus of The Feinstein Institute for Medical Research. The project involved two independent teams of researchers, one being led by Zucker Hillside/Feinstein scientists and another at Columbia University’s New York State Psychiatric Institute.
From the origins of Hillside Hospital to what has now evolved into the 23 hospitals that constitute Northwell Health, psychologists have played an integral role in clinical services and research. We are delighted that you chose Long Island Jewish Medical Center, Zucker Hillside Hospital for fellowship training. You join a group of distinguished individuals who have trained with us. We trust you will have a productive and satisfying fellowship training experience.
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EDUCATIONAL GOALS, THEIR ASSESSMENT, AND ASSESSMENT OF THE
FELLOWSHIP Fellowship in Clinical Psychology with Emphasis in Geropsychology The overall aim of the program is to promote the development of competent Clinical Psychologists with emphasis in Geropsychology. While not a specialty program, the program provides advanced training in Clinical Psychology and promotes development of skills pertinent to the practice of Professional Geropsychology. Such practice uses psychological methods and knowledge to help older persons and their families stay healthy, overcome problems and maximize their potential during later life. The program appreciates the wide diversity among older adults, the complex ethical issues that can arise in geriatric practice and the importance of interdisciplinary models of care. Guidelines for Psychological Practice with Older Adults were developed by representatives of APA Division 20, Division 12-Section II, and the Office on Aging and were approved by APA in 2003 a copy of which may be found in the Appendix. The training competencies for this program are based on the recent Standards of Accreditation: Postdoctoral Residency Programs as well as on ideas promulgated by the above-mentioned Guidelines and on Foundational Knowledge Competencies in Geropsychology as promulgated by the Council of Professional Geropsychology Training Programs (CoPGTP) which may be found in the appendix. The competencies for the program follow. (A more elaborated version which includes the implementation and elements of these competencies may be found in the evaluation tool in the Appendix.)
Level 1: Advanced Competencies (REQUIRED for ALL Postdoctoral Residency Programs)
• Ethical and Legal Standards • Individual and cultural diversity • Integration of science and practice
Level 2: Program-Specific/Area of Focus Competencies (advanced competencies
relevant to the program’s aims or area of focus): • Advanced Competency in the Role of a Clinical Psychologist with
Emphasis in Geropsychology • Advanced Competency in the Assessment and Treatment of Older Adults • Competency in Supervision and Teaching
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Fellowship in Clinical Child Psychology The overall aim of the program is to promote the development of competent Clinical Child Psychologists. Clinical Child Psychology is a recognized specialty by APA. Training goals of this program are based on the recent Standards of Accreditation: Postdoctoral Residency Programs as well as on published guidelines and recommendation for training in Clinical Child Psychology as articulated by the APA Division 53’s Board of Directors and a Division 53 Task Force on Postdoctoral Accreditation in Clinical Child Psychology. In the Appendix, Division 53’s outline of specific competencies is included along with information on how these are addressed in the Program. The competencies for the program follow. (A more elaborated version which includes the implementation and elements of these competencies may be found in the evaluation tool in the Appendix.)
Level 1: Advanced Competencies (REQUIRED for ALL Postdoctoral Residency Programs)
• Ethical and Legal Standards • Individual and cultural diversity • Integration of science and practice
Level 2: Program-Specific/Area of Focus Competencies (advanced competencies
relevant to the program’s aims or area of focus) • Competency in Supervision and Teaching
Level 3: Specialty Competencies • Advanced Competency in the Role of Clinical Child Psychologist • Advanced Competency in the Evaluation, Consultation, and Practice of
Clinical Child Psychology
OUR VALUES REGARDING DIVERSITY The Medical Center provides services to a diverse clientele that mirrors the cultural richness of the New York City metropolitan area. Medical Center clientele are diverse with respect to race, ethnicity, religious faith, sexual orientation, age, disability status, and life experience. We believe that diversity is a rich resource for personal and professional development. We value the diversity of our staff and trainees and believe that their many backgrounds strengthen our Medical Center. In the Appendix you will
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find copies of Guidelines for Psychotherapy with Lesbian, Gay and Bisexual Clients, Guidelines for Psychological Practice with Transgender and Gender Nonconforming People, Guidelines on Multicultural Education, Training, Research, Practice, and Organizational Change for Psychologists, and guidance on Enhancing Your Interactions with People with Disabilities.
ASSESSING YOUR PROGRESS We understand that receiving constructive feedback about your performance is important. This feedback includes assessment of your strengths as well as areas in which we feel you need further development. Within the first month your Director will assemble an individualized training plan based on observation and discussion of your entry level skills as well as input from your supervisors. The aim of this plan is to establish a baseline assessment of the relevant competencies, to clarify competency goals and to tailor your experiences to meet these goals. For fellows in the Clinical Psychology Program with Geropsychology Emphasis, the baseline assessment will be informed by the Pike’s Peak Model for training in Geropsychology and the Pike’s Peak Evaluation Tool (see appendix). Supervisors are encouraged to provide you with regular verbal feedback. Fellowship supervisors discuss your progress informally within the first three months and more formally towards the end of the six-month rotations (March and August). At the latter times you will be given a written evaluation of your performance by each of your placement supervisors. The format of the evaluation mirrors the educational and training goals specific to each of the fellowship programs. Progress is assessed using Likert scales as well as narrative information. Supervisors are asked to discuss the written evaluation with you and provide verbal feedback. You will be asked to sign the evaluation acknowledging that it has been discussed with you. A copy of the evaluation forms are in the Appendix.
CRITERIA FOR SUCCESSFUL COMPLETION OF THE FELLOWSHIP Each of the competencies and associated objectives are outlined in the Psychology Fellow Competency Assessment Form, a copy of which for each of our programs may be found in the appendix. The assessment rates your competency in each area as: Intermediate or below (1), High Intermediate (2), Competent (3), Advanced (4), or Expert (5). We expect that all of the relevant competency areas will be rated at a “Competent” level or higher at midyear. If by midyear a competency area is rated lower than
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“Competent”, we will work with the trainee to develop a remediation plan. The goal for fellow evaluations done at the end of the fellowship is that all of the relevant competency areas will be rated at an “Advanced” level or higher. Please review the competencies and if you have any questions, speak with your program director.
SUPERVISION REQUIREMENT
At least 2 hours per week of individual supervision focused on the fellow’s professional activities will be conducted by an appropriately trained and licensed doctoral level psychologist. Supervisors will maintain an ongoing supervisory relationship with the fellow and will have primary professional clinical responsibility for the cases for which they provide supervision. A postdoctoral fellow will have an appropriately trained and licensed doctoral level psychologist serving as primary supervisor to ensure continuity of the training plan. The program director also serves as the primary supervisor and will maintain overall responsibility for all supervision, including oversight and integration of supervision provided by other health professionals.
WORK LOAD
The fellow is expected to devote 32-40 hours per week (80% time) to clinical service delivery (in the form of direct patient contact, documentation and related service such as consultation with colleagues) and 8-10 hours per week (20% time) in educational activities in the form of didactics, receiving supervision, and supervision of other trainees. Some weeks may exceed the above range, however, we aim for an average that is reflected in a 40-50 hour work week.
RECORD KEEPING
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Each program documents and permanently maintains accurate records of the fellows’ supervised training experiences and evaluations for future reference, certification, licensing, and credentialing purposes. Each program is responsible for maintaining records of all formal complaints and grievances against the program of which it is aware that have been submitted or filed against the program and/or against individuals associated with the program since its last accreditation site visit.
DUE PROCESS In the event that there are serious problems in the fellow’s progress toward achieving training goals, Due Process procedures have been outlined. A copy of these is in the Appendix section of this handbook. In essence, the procedures are designed to provide formal feedback to the fellow on what actions are required to help remediate identified problems in a series of graded steps that involve relevant fellowship training staff. Involvement of the Department of Human Resources and/or other regulatory agencies may occur as needed.
GRIEVANCE PROCEDURE While we hope that problems that might arise for fellows will be resolved informally, there may be circumstances in which the fellow feels an issue needs to be addressed in a formal way. A Grievance Procedure has been detailed, a copy of which is in the Appendix section of this handbook.
EMPLOYEE CONDUCT Psychology trainees are expected to follow the American Psychological Association’s Ethical Principles of Psychologists and Code of Conduct (APA, 2002, amended 2010 and 2016) a copy of which is in the Appendix of this handbook. Further, as employees, trainees are expected to follow the Northwell Health policies which are contained in the Employee Handbook you receive during the “Beginnings” orientation (a copy is also accessible on the employee website named “Healthport” as are all policies applicable to employees). During orientation, the Program Directors will broadly review Health System policies and procedures.
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EXTENDED TRAINING POLICY It is recognized that on occasion a postdoctoral fellow may not be able to complete all requirements for the fellowship during the one year of paid employment because of medical problems or extraordinary personal circumstances. Our policy regarding this may be found in the Appendix.
CERTIFICATE OF COMPLETION
At the successful conclusion of the fellowship, each fellow will receive a certificate attesting to completion of the “Postdoctoral Fellowship in Clinical Psychology” or “Postdoctoral Fellowship in Clinical Child Psychology”.
FEEDBACK ABOUT THE FELLOWSHIP FROM FELLOWS Feedback from fellows about the fellowship has helped us to strengthen the program. Fellows are asked to send a fellow representative to monthly meetings of the Psychology Education and Training Committee where fellowship and other training matters are discussed. The Fellow representative solicits issues of concern from other fellows that can be shared with the committee. Seminars are also evaluated. At the completion of a fellowship seminar, seminar evaluation forms are distributed. Information gathered from these evaluations is aggregated, shared with the Program Directors and fed back to the seminar leaders. Intermittently throughout the fellowship year, the Director of Psychology Training and fellowship program directors will informally request feedback on issues of concern. At the end of the training year, each fellow will have an exit interview with the Director of Psychological Services or his designee at which further feedback on the fellowship program is sought. At that time, fellows will also complete written evaluations of their supervisors which will be used in aggregate form to improve training. Finally, at least one year after their graduation, fellows are surveyed about their progress and the usefulness of the program in helping them to achieve the stated objectives.
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ADMINISTRATIVE ISSUES
The fellows have designated office space in Zucker Hillside Hospital Ambulatory Care Pavilion building. Timekeeping Northwell Health recently implemented automated workforce operations using Kronos® as part of a plan to eliminate its manual paper-based timekeeping and scheduling processes. Kronos® utilizes daily identification (i.e., badge swipe and finger imaging) to record work attendance, document time-off, adjust work schedules and automate record-keeping for Payroll and Benefits purposes. Directors will instruct fellows how to enroll in and use this process. All communication regarding time out or changes to time records should take place between the fellow and the appropriate time keeper. The time keeper for Clinical Psychology fellows is: Ms. Eliana Space at 718-470-8140. The time keeper for Clinical Child Psychology fellows is: Ms. Christine Keene at 718-470-8437. Vacation Time Fellows are allocated a total of 20 days of “paid time off” and 8 designated national holidays. (See the hospital’s employee “Healthport” website for listing of the national holidays.) Fellows accrue their paid time off at an even rate throughout the year (i.e., approximately 0.38 days per week) however, the institution’s policy is that new hires may not access paid time off during their first three months of employment. We ask that you try to distribute the time evenly to the extent possible and that you not take more than a day or two of vacation during the last two weeks of fellowship. Fellows must be at work on their last day of employment. If there are extenuating circumstances, please speak with your program director. Personal time must be requested in advance and the procedures will be further explained by the clerical staff in charge of your timekeeping. In general, we ask that you discuss with your placement supervisors which dates you would like to take for vacation and obtain their approval in advance. The time off form should be filled out and left with your respective fellowship Director. (A time off request form is available for download on the Healthport website in the HR Forms section a sample of which is included in the Appendix.) Sick Time Details regarding salary continuation during sick leave will be provided during your orientation. If you are ill, you must notify the individual who is your designated time keeper and let your site supervisors know that you will not be in. Note that if the sick time you take is substantial, you may not meet the fellowship’s requirement of residence
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training. In the event of a required leave, efforts will be made to accommodate if operationally feasible by extending the training; this will be at the discretion of the fellowship director and in consultation with the Education and Training Committee and relevant institutional departments. A copy of the current Extended Training Policy may be found in the appendix of this handbook. Conference Time At the discretion of the Director of your fellowship program, up to five days of conference time may be granted to fellows to attend professional meetings and conferences. Make this request in advance with supporting documentation (i.e., copy of a description of the conference). Benefits A variety of health and medication insurance coverage plans are offered, most of which are subsidized by the hospital. Details of the health benefits program will be discussed with you by the Department of Human Resources, Benefits Office during the orientation period. Benefits eligibility begins on the first day of employment although it may take some time to complete administrative matters before you obtain necessary benefit documentation (e.g., health insurance card). Medical and Psychiatric Emergencies In the appendix you will find a document containing the Health System-wide standardized hospital safety codes. Note, you are expected to use these terms when calling the operator for any emergency, so it is imperative that you are consistent with system terminology. For example, a medical emergency would be called in as a "rapid response." Many of these codes are not applicable to our operation here at ZHH. Furthermore, ZHH does not have overhead paging in all areas, as is the case in other locales. However, it is still important that you have a working knowledge of these codes, even those that are not applicable at ZHH, because you may be present in another facility when they are utilized. Telephones When making calls outside the hospital system, dial 9, wait for a dial tone, and dial the telephone number needed. ZHH telephone numbers are 718 or 516 470-####. If you are calling an extension in the same hospital, you only need to dial the four-digit extension number. A voice mail system is available to take messages when you are not available to take a call. As a general rule, fellows should give their designated office phone number as the best place to be reached during working hours. If you are away for any extended period
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of time during regular business hours, you can and should access your phone messages from another phone.
To Establish an Outgoing Message dial 5800 within the hospital; (If calling from someone else’s phone, enter # followed by your full 10-digit telephone number when prompted and then) enter your password (please use “12345" as your password); Press 8 (or “U”) to change your setup options. Please record the following greeting (by pressing 4 on the previous menu): “Hello, this is the office of (names). Please leave a message. If you believe this is
an emergency, dial 911 or go to the nearest emergency room. If you need to speak with a staff person during regular business hours push zero.”
Note: trainees with offices/extensions in the child psych clinic will also need to include clinic-specific information in their phone messages To Retrieve Messages: You will know you have a message because a red light at the top of the phone is illuminated and the phone reads “message waiting”. From Your Own Office Phone: Dial 5800, then password (”security code”).
Press 7 to listen to messages. From Another Phone: Dial 5800, enter #, your 10—digit extension number,
then password. Press 7 to listen to messages. From Outside the Hospital: Dial 718-470-5800, enter #, your 10-digit
extension number, then password. Press 7 to listen to messages. If you don’t want to be disturbed: Lift receiver, press “FWDA” button, enter 5800, and then hang up. Your calls will automatically be directed into your voice mail box without ringing your telephone. For patients to whom your phone number is given the following should be told: Emergency messages should not be left on your Voice Mail since there is no
guarantee that you will receive the message quickly during the day nor will the system be accessed necessarily after hours or on weekends. Discuss with each of your placement supervisors what instructions should be given to patients for emergencies during the day, after-hours, and on weekends.
In the Appendix section you will find a summary of features of the phone message system. Long Distance Phone Calls
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In the course of the fellowship year, if necessary you may be given a PIN number through which you can make long distance business calls. Press 20, then the PIN, then 9-1- and the long distance phone number. Hospital placed long distance phone calls – as all other calls - should only be made for Hospital business. Pagers Fellows may be assigned pagers. Most currently issued pagers are dual use; they function as long-range as well as within-hospital pagers. You will receive instructions about using your pagers. Be sure to check that your pager’s battery is functioning and that it is activated each day; discuss expectations regarding after-hours availability with your placement supervisors. You are expected to respond promptly when paged. Using Your Computer Offices are equipped with a desktop computer. The operating system is Windows XP or Windows 7 and the work-stations are networked through a series of servers throughout the institution. You will be assigned a username and password which will be required when you log on to the system. You will be able to log in from any computer in the network. Files should be saved on designated space on a shared (network) drive. Hospital policy limits the distribution, duplication and destruction of electronic information. Please familiarize yourself with see the policies governing electronic information and communication which may be accessed online through Healthport (as you will be instructed during orientation). Report any error messages to Information Systems (IS) (at extension 7272) or to designated psychology staff. You will find that your computer already has essential software installed and available from the desktop. This includes the programs which are part of Microsoft Office (i.e., Word, Excel, Access, Outlook) as well as Internet Explorer. There are limitations on users’ privileges which restrict installation and remote access. Zucker Hillside Hospital uses proprietary software for creating and reading medical records (i.e., the Avatar Clinical Work Station and the Chart Viewing Module). You will learn about this system and receive more detailed documentation during the orientation period. Each fellow will have broadband access to the internet from the desktop. The browser that is already installed on the computer is Microsoft's Internet Explorer. Try exploring our ZHH and Northwell hospital websites: and. Please note that computer use (like use of any hospital equipment) is intended for work purposes only. The Health System blocks access to certain websites and monitors internet use. Hospital policy limits the distribution, duplication and destruction of electronic information. Please familiarize yourself with Information Services (IS) policies:
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https://intranet.northwell.edu/NSLIJ/departments/IS/Toolbox/Pages/default.aspx. A copy of the email policy of Northwell Health is in the Appendix. Report any error messages to Information Systems (IS) (at extension 7272). IS service requests can be made here: https://intranet.northwell.edu/NSLIJ/departments/IS/Pages/SubmitISTicket.aspx. Additionally, fellows are encouraged to familiarize themselves with the institution’s intranet that is dedicated to staff which may be accessed by typing “Healthport” into the browser address field. This website also affords remote access to Outlook email and calendar (with or without the use of a remote access token). You may apply for remote access which will enable you to retrieve and send email from any non-network computer. You may also apply configure your smartphone to receive email. IS service requests can be made here: https://intranet.northwell.edu/NSLIJ/departments/IS/Pages/SubmitISTicket.aspx. E-mail: As part of your setup, you will be issued an email account. Once an email id is activated (usually the first initial followed by the first seven letters of your last name and “@northwell.edu”), Microsoft Outlook will automatically configure your profile when you log in. You are expected to check your Outlook email regularly; in some settings, you will be expected to keep your schedule current on Outlook as well. Please contact IS staff at telephone extension 7272 (or externally at 718-470-7272) if you require help in this matter. There is a “global directory” available in Outlook which is useful for accessing any networked staff member via email. Library Services: The hospital also provides access to several searchable academic and medical databases using OVID, Micromedex, MDConsult, Cochrane, Up-to-Date, PubMed and other resources. There are numerous journals with full text articles available online through this service. Additionally, search results indicate which items are available at Zucker Hillside and LIJ libraries and allows the search results to be E-mailed, printed or saved. More extensive information is available through the library services if needed. Parking There are several options for parking. To park in any of the designated Zucker Hillside parking lots you must get a sticker for your car. You can obtain a sticker from Zucker Hillside Hospital Security unless otherwise directed. (Your program’s assigned staff will be glad to direct you in this regard.)
• The Parking Garage: A seven-floor indoor parking garage is available for the use of staff at LIJ, Zucker Hillside Hospital and the Cohen Children’s Medical Center.
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This garage is accessed via 74th avenue (east of 263rd Street). Your ID Badge will be needed for you to drive in and out of this garage. This is the preferred parking area for staff.
• On-Campus Parking: The On-Campus Parking Lot is located in the large open area on the east side of the Kaufmann Building. A guard checks to make sure those cars entering this lot have the required sticker. Be sure to park only in designated spaces. (There is reserved parking for those with handicapped permits as well as reserved parking for licensed medical staff.) If you park in a space that is not for your use, Security may attach a hard-to-scrape off notice on the driver’s side indicating you have parked illegally! There are parking spots in other areas of the campus but it is important to confirm with Security that it is permissible for you to park in those areas before doing so.
There is also parking available on the local streets. Mailboxes You may have mailboxes at different clinical sites. Please check mail regularly. Payroll Employees and trainees are paid twice a month: on the 7th and 22nd of the month. During orientation you will be directed to arrange for direct deposit of your paycheck. The institution also maintains an online Employee Self Service program to enable monitoring of your paycheck and printing paystubs. Food There is a small food service area in the Au Bon Pain located on the main floor of the Ambulatory Care Pavilion. Its hours of operation are 8:30AM – 4PM on Monday through Friday. There are also vending machines there and in locations at the Littauer Building. The Cohen Children’s Medical Center has a large cafeteria on the lower level and there is a kosher cafeteria at the Parker Jewish Geriatric Center (located past Long Island Jewish Hospital on Lakeville Road). A refrigerator and microwave may be available for use in your primary service areas. Text Alerts Fellows may sign up at https://nslijhp.northshorelij.com/NSLIJ/departments/HSIDE/Lists/TextAlertRequest/TextAlertReq_Form.aspx?source=/NSLIJ/Utilities/SubmittedFormResults.aspx?formsstatus= sent to receive text messages of hospital news, announcements and upcoming events.
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Fire Alarms When a fire alarm is sounded, you must evacuate the area. If you are located in an inpatient area, you will be directed by a manager to either exit or to assist in the management of patients. An all-clear bell will sound when the building may be re-entered. The policy regarding fire safety may be found on Healthport. Keys You can obtain relevant keys from your program director for the area to which you are assigned. Access to Inpatient Units at ZHH All fellows will have access to - and egress from - the inpatient units on the ZHH campus. Entry to the units is achieved via the ID badge swipe. Egress from units is via ID badge swipe and keypunch of the trainees’s PIN (i.e., mmdd from your Date of Birth) followed by the pound (#) sign. Inpatient units are equipped with double doors which must be opened and closed in sequence to prevent patient elopement. Trainees will also be briefed about precautions taken while entering and exiting patient units. Credit Union You are eligible to use the services of the Northwell’s credit union which recently merged with the Bethpage Credit Union (http://www.nslijhsfcu.org) including direct deposit of your check into the credit union. Bethpage is one of the country’s leading community credit unions and the largest in New York State, serving the Long Island community for 75 years. If you open an account, you will have full access to all Bethpage branches as well as the Bethpage call center and Bethpage Online Banking. Bethpage has 33 full-service branches across Long Island and one in midtown Manhattan. To learn more about Bethpage products and services, visit https://www.bethpagefcu.com/ or any Bethpage branch. To find a local Bethpage branch, visit http://www.bethpagefcu.com/branches-atms.aspx?src=top_nav.
The Division of Psychological Services is happy to welcome you to what we hope is an enjoyable and stimulating year. This handbook has been designed to help you cope with
all the information you will be getting at the beginning of the fellowship. It does not provide the answers to all of your questions, but we hope it will orient you and help you
know where to find answers. It is always good to start with your supervisors or the Fellowship Director. Do not be embarrassed to ask questions or request help with
clinical or administrative problems.
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APPENDIX Table of Organization for Psychology Training 1
Grievance Procedure for Trainees 2
Due Process Procedures for Psychology Fellows 4
Extended Training Policy 9
Fellowship Competency Assessment Forms 11
Guides Distributed Electronically 18
• APA Division 53 Child Residency Curriculum Summary • APA Ethical Principles of Psychologists and Code of Conduct including
Amendments in 2010 and 2016 • Guidelines for Psychotherapy with Lesbian, Gay, and Bisexual Clients • Guidelines for Psychological Practice with Transgender and Gender
Nonconforming People • Guidelines on Multicultural Education, Training, Research, Practice, and
Organizational Change for Psychologists • Enhancing Your Interactions with People with Disabilities • Guidelines for Psychological Practice With Older Adults • Pike’s Peak Evaluation Tool • Foundational Knowledge Competencies in Professional Geropsychology
Phone System Information 19
Vacation Request Form 21
Fire Safety Information 23
Ambulatory Psychiatric Emergencies 31
Hospital Safety Codes 34
Zucker Hospital Appearance Guidelines 43
Map of Zucker Hillside Hospital 46
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Division of Psychological Services
Long Island Jewish Medical Center, The Zucker Hillside Hospital Northwell Health PSYCHOLOGY TRAINEE GRIEVANCE PROCEDURE Informal Problem Resolution: It is the policy of the training program and of Northwell Health to foster sound trainee/supervisor relations by encouraging open communication and reconciliation of work-related problems or concerns. It is the training program’s belief that most complaints about working conditions, supervision, co-workers or other work-related problems can best be handled through informal and private discussion between the trainee and his/her supervisor or track director. A trainee or supervisor may request that the Training Director (TD) provide informal consultation to assist in determining the appropriate course of action. Such consultation may serve to resolve the conflict or may result in the trainee choosing to escalate the matter to a more formalized intervention. In the event that more formal resolution is needed, the following procedure should be used. Step 1: The trainee is encouraged to discuss any complaint with his/her immediate psychology supervisor in person. This should take place within 10 working days of the occurrence which triggered the complaint although consideration will be given if there are personal reasons for longer delays. The supervisor is expected to give his/her decision within 10 working days of receiving the complaint. If an issue does not arise in a setting where the trainee is being supervised, it should be addressed first to the Program Director, Track Director or Coordinator (in the case of fellowship, internship and externship, respectively). If a trainee reasonably believes that discussing his/her complaint with his/her immediate supervisor would be futile, the trainee may move to the next step in the grievance process. The Step 2 grievance should be requested within five working days of the supervisor’s response to the initial complaint; however personal reasons for a longer delay will be considered. Step 2: In the event of the failure of the above to resolve the matter, a formal grievance should be pursued. Formal grievances should be made in writing to the TD or to another member of the Education and Training Committee (ETC) if the Training Director is the source of the trainee's grievance. The TD will notify the Director of Psychological Services of the grievance. The TD may render a decision on the grievance without consult or may constitute a Grievance Committee to hear the case and deliberate the outcome. The Grievance Committee will consist of three faculty members representing training sites. In special circumstances, the committee may be limited to representation from the site within which the trainee is placed. Individuals named in the grievance will not serve on the Grievance Committee in that matter. The trainee and relevant faculty will be notified of the date of the Committee’s review and will be given the opportunity to provide the Committee with any information regarding the grievance. The Committee will meet with the parties involved, and may do so at one time or separately. If a Committee is convened, the Committee will determine the outcome of the grievance. A
decision will be reached within five working days after the meeting of the Grievance Committee or of the TD being informed of the complaint. The decision will be presented in writing to the trainee. If the trainee is not satisfied, he/she may proceed to the next step (3) within ten business days of the rendered decision. Step 3: The Training Director will submit a written request for the trainee to meet with the Director of Psychological Services. After the grievance has been heard, the employee will receive a written decision within 15 workdays and will be communicated to all involved parties and to the Grievance Committee. If the problem has not been resolved to the employee’s satisfaction, he/she may take the grievance to Step 4 within five working days of receiving the Step 3 determination. Step 4: The Director of Psychological Services will schedule an appointment with the Vice Chairman of Psychiatry and the Human Resources designated representative. The trainee must be available to testify. After the grievance has been heard, the trainee will receive a final and binding decision in writing within 15 workdays after the meeting. _____________________________ In the event that the grievance involves any member of the ETC (including the TD), that member will recuse himself or herself from serving on the Grievance Committee due to a conflict of interest. A grievance regarding the TD may be submitted directly to the Director of Psychological Services for review and resolution in consultation with the Grievance Committee. Trainees must exercise good faith in processing complaints and cooperate in any investigation. The trainee submitting the complaint will be encouraged to provide relevant information including documents, names of witnesses, etc. A trainee does not have the right to have an attorney or other outside individual (non-employee) present during the internal investigation or during a grievance meeting. Some grievances may extend outside of the scope of the Division of Psychological Services and may require procedures governed by Human Resources policy and involve report to managers other than psychology training staff. The TD will consult with the department of Human Resources as needed to determine whether other procedures pertain and to maintain consistency with institutional policies to the extent possible. The health system will not tolerate any form of coercion or retaliation against a trainee who processes a complaint under this policy, or who cooperates with an investigation. This policy and its procedures should not, however, be construed as preventing, limiting or delaying the health system from taking disciplinary action against any individual in circumstances where such action is deemed appropriate.
Any findings resulting from a review of a grievance that involves prohibited conduct as described in the Health System Human Resources Policies and Procedure manual (Title: Conduct in the Workplace/ Progressive Discipline, Part V, Section 3), will be submitted to the Director of Psychological Services for appropriate personnel action.
Psychological Services
The Zucker Hillside Hospital Long Island Jewish Medical Center
Northwell Health
PSYCHOLOGY TRAINEE DUE PROCESS PROCEDURE Trainees are evaluated informally within their first three months and formally before the six-month and twelve-month points of the training year as well as on an ongoing basis. (The term “trainee” in this document includes psychology externs, psychology interns and postdoctoral psychology fellows.) The training program aims to develop professional competence. Conceivably, trainees could be seen as lacking the competence for eventual professional practice due to a serious deficit in skill or knowledge, or due to problematic behaviors that significantly impact their professional functioning. In such cases, the training program will help trainees identify these areas and provide remedial experiences or recommended resources in an effort to improve the trainees’ performance to a satisfactory degree. The problem identified may be of sufficient seriousness that the trainee would not get credit for the training program unless that problem was remedied. Training Review Committee Should this become a concern either due to the seriousness of the problem or its persistence despite repeated local feedback and assistance, the problem must be brought to the attention of the Training Director (TD) by the program or track leader at the earliest opportunity in order to allow the maximum time for more thoughtful remedial efforts. The TD will inform the trainee of staff concern, and convene a meeting of the Training Review Committee within ten business days of being notified of the problem. (If the trainee is an extern or intern, the TD will also apprise the training director of the trainee’s graduate program or his/her designee who will be invited to join the Training Review Committee.) The TD will consult with the department of Human Resources as needed to determine whether other actions are required and to maintain consistency with institutional policies to the extent possible. The Training Review Committee will consist of the trainee’s current and past supervisors, the leaders of his or her program or section and an unrelated member of the training faculty. The trainee will be notified of the date of the Committee’s review and will be given the opportunity to provide the Committee with any information regarding the questionable performance or behavior. The review shall not be considered a formal hearing and therefore shall not be subject to any formal rules of evidence or procedure. The introduction of any relevant information, including witnesses, shall be determined by the Training Director. Decision of the Training Review Committee If the Training Review Committee determines that the deficit or problem is serious enough that it could prevent the trainee from fulfilling the exit criteria, and
thereby prevent him or her from receiving credit for the training program, the trainee will be placed on probationary status by the Training Review Committee. If a trainee on probationary status fails to achieve stated goals within a specified time frame (which will be based on learning and performance needs) he/she will be dismissed from the program. Probation and Remediation
a. The trainee, the trainee's supervisor(s), the track Director or Coordinator, the TD, and the Training Review Committee will produce a remediation plan specifying the kinds of knowledge, skills and/or behavior that are necessary for the trainee to develop or remediate in order to remedy the identified problem. The Training Review Committee may require the trainee to participate in particular learning experiences or may issue guidelines for the type of experiences the trainee should undertake in order to remedy such a deficit. The plan will stipulate the duration of probationary status as well as the frequency and nature of supervisory meetings during that time. The members of the Training Review Committee will sign this plan; the trainee will either sign the plan or it will be noted that (s)he declined to do so. A copy of the plan will be placed in the trainee’s file along with a summary of the proceedings. If and when the problems have been resolved with no adverse action, the probation and remediation process will not be reported externally except if otherwise directed by the Department of Human Resources or the Office of Legal Affairs. In the case of an extern or intern, a copy of the remediation plan will be forwarded to the clinical training director of the trainee’s graduate program or his/her designee. If applicable as per contractual agreement, the training program will also notify and consult with Association of Psychology Postdoctoral and Internship Centers (APPIC). (See the standardized remediation plan template which follows this document.)
b. The trainee and the supervisor will report to the Training Review
Committee on a regular basis, as specified in the plan (but not less than every two months) regarding the trainee's progress. The TD may elect to convene a meeting of the Training Review Committee before the end of the probationary period.
c. The trainee may be removed from probationary status by a
determination of the Training Review Committee when the trainee's progress in resolving the problem(s) specified in the plan is sufficient. Removal from probationary status indicates that the trainee's performance is at the appropriate level to receive credit for the training program.
Actions Following Probation a. Termination: If a trainee on probation fails to make progress, or, if it
becomes apparent that it will not be possible for the trainee to receive credit for the training program (even if this precedes the end of probation), as per the determination of the Training Review Committee, the TD will so inform the trainee in writing at the earliest opportunity and (unless there is cause for more immediate action – see below) the trainee will be terminated from the program. Termination from the training program will coincide with termination of the trainee’s employee status with the Health System. (In the case of an extern or intern, the doctoral program director will be notified in writing of every decision regarding the trainee’s status.) If applicable as per contractual agreement, the training program will also notify the Association of Psychology Postdoctoral and Internship Centers (APPIC) and request release from the obligations of the national internship match. If a Trainee is dismissed before the completion of his/her academic year, the TD will determine the number of months of credit to be given the trainee for that academic year. Denial of credit may be required to be reported to future training programs, employers or licensing and administrative agencies.
b. Continued Probation: At the conclusion of the stipulated time frame or earlier if so determined by the Training Review Committee, if a trainee has met the requirements set forth by the remediation plan or has made progress deemed sufficient by the Committee, the trainee may then be monitored during a time-limited period (up to 3 months or as determined by the TD) of enhanced supervision. The TD will provide the trainee with written notice of this decision. During this period the probation is continued with further support. In this case, a revised plan will be written for this period which will be placed in the trainee’s file (and in the case of an extern or intern, forwarded to the director of his/her doctoral program). During this maintenance period, the trainee will continue to meet with supervisors and to follow the recommended goals for the new plan.
c. Reinstatement: The Training Review Committee may elect to reinstate the trainee to regular status at the satisfaction conclusion of probation. The reinstatement will be communicated to the trainee in writing and does not preclude future actions if problems arise.
Appeal: A trainee may appeal the Training Committee's decision to the Director of Psychological Services within ten business days of being terminated or of any disciplinary action taken. At the time the trainee is notified of the above outcome, the trainee will be notified of his/her right to appeal these actions. The appeal request must be in writing and shall include all information the trainee would like taken into consideration in evaluating his/her appeal as well as the trainee's
justification for the appeal. The Director shall determine the need for any additional documents or testimony from the parties.
Within ten business days from the initiation of the appeal, the Director of Psychological Services will review the appeal and render the appeal decision, which will be communicated in writing to all involved parties (including the doctoral program director if applicable), and to the Training Review Committee. Should the Director be recused from deliberation due to a conflict of interest, the Associate Chairman of the Psychiatry Department (or designee) will render the appeal decision. The Director may accept, reject or modify the action taken, or take any other action that the he deems appropriate under the circumstances. The decision of the Director will be final and binding upon all parties.
Prohibited Conduct: Prohibited conduct by a trainee should be brought to the attention of the TD in writing. Any person who observes such behavior, whether staff or trainee, has the responsibility to report the incident. Prohibited conduct is described in the Policy and Procedure Manual (Title: Conduct in the Workplace/ Progressive Discipline, Part V, Section 3) and includes but is not limited to:
• Incompetence and/or misconduct, including professional misconduct
• Insubordination
• Possession of a weapon on health system property
• Illegal use of drugs,
• Stealing, fighting, gambling or possession of gambling devices
• Abandonment of position
• Excessive tardiness and/or absenteeism
• Falsification of time record
• Sexual harassment and/or any other unlawful harassment or discrimination
• Inappropriate use of the Internet and electronic mail
• Violation of the health system’s Codes of Professional and Ethical Conduct
• The TD, the supervisor, and the trainee may address infractions of a very
minor nature. A written record of the complaint and action become a permanent part of the trainee's training file.
• Any significant infraction or repeated minor infractions must be documented in
writing and submitted to the TD, who will notify the trainee of the complaint.
Per the procedures described above, the TD will call a meeting of the Training Review Committee to review the concerns, after providing notification to all involved parties. All involved parties will be encouraged to submit any relevant information that bears on the issue, and, if deemed suitable by the Committee, invited to attend the Training Review Committee meeting(s).
• In the case of prohibited conduct in the performance of patient care duties,
the TD may seek advisement from appropriate Health System resources in compliance with system policies, including Risk Management, Human Resources and/or Legal Counsel. If warranted, the trainee may be placed on administrative paid leave pending the results of an investigation and will receive written notification of this leave as soon as is practicable. Such leave is not considered an adverse action and is not subject to hearing or appeal.
• Following a careful review of the case, the Training Review Committee may
recommend no action, probation or dismissal of the trainee. Dismissal would reflect the determination by the Training Review Committee that the trainee’s conduct is not subject to remediation. If a probationary period is recommended it shall include the same procedures described above. A violation of the probationary agreement could necessitate the dismissal of the trainee's appointment at NSLIJHS. Dismissal (whether after unsuccessful remediation efforts or upon determination that the trainee’s conduct is not subject to remediation) may be appealed in accordance with the procedure given above.
Division of Psychological Services, Department of Psychiatry Long Island Jewish Medical Center
The Zucker Hillside Hospital
Extended Training Policy
1. Successful completion of the psychology externship, internship or fellowship
requires a year long, full-time training experience. It is recognized that on occasion a psychology trainee may not be able to complete this requirement during the 12 consecutive months because of medical problems or for extraordinary personal reasons. Given that trainees are accepted for one year only, extended leave1
therefore could jeopardize successful completion of training requirements.
2. At the discretion of the Psychology Education and Training Committee in conjunction with the Department of Psychiatry, a trainee who has not completed a year’s worth of training activity because of medical disability or extraordinary personal circumstances may be given the opportunity to complete training via an additional training period.
3. A request for extended training must be made in writing to the Director of
Psychology Training and can be submitted at any point in advance of the expected leave but no later than one week upon returning from leave. The Education and Training Committee and The Director of Psychological Services (or a designee) will review the request and made a determination as to whether extended training will be offered. The decision will take into consideration the reasons for the request for extended training and the availability of staff and other existing resources to support extended training.
4. If extended training is granted, it must be completed within one year following the
originally scheduled end of the training.
1 The Education and Training Committee will determine the exact amount of time that constitutes “extended leave” which would jeopardize successful completion of the training taking into account the trainee’s performance, pattern of attendance, training needs as well as regional licensure requirements if applicable.
Guides to Be Distributed Electronically
• APA Division 53 Child Residency Curriculum Summary
• APA Ethical Principles of Psychologists and Code of
Conduct including Amendments in 2010 and 2016
• Guidelines for Psychotherapy with Lesbian, Gay, and
Bisexual Clients
• Guidelines for Psychological Practice with Transgender and
Gender Nonconforming People
• Guidelines on Multicultural Education, Training, Research,
Practice, and Organizational Change for Psychologists
• Enhancing Your Interactions with People with Disabilities
• Guidelines for Psychological Practice With Older Adults
• Pike’s Peak Evaluation Tool
• Foundational Knowledge Competencies in Professional
Geropsychology
Clin
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Psy
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Post
doct
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Pro
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with
Em
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Ger
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Nam
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Tra
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:
Nam
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Sup
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Tr
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ear:
Date
of C
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alua
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ASS
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__
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Com
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LEVE
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Ad
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Com
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for
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Prog
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St
anda
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om IR
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dgea
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of a
nd a
ct in
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follo
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the
curr
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APA
Ethi
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rinci
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of P
sych
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nd
Code
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ondu
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o
Rele
vant
law
s, re
gula
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es, a
nd p
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over
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serv
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psyc
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t the
org
aniza
tiona
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cal,
stat
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gion
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nd
fede
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evel
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nd
o
Rele
vant
pro
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ndar
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nd g
uide
lines
.
1 2
3 4
5
• (fr
om IR
C-9
P) R
ecog
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eth
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dile
mm
as a
s the
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solv
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mas
. 1
2 3
4 5
•
(from
IR C
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) Con
duct
self
in a
n et
hica
l man
ner i
n al
l pro
fess
iona
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iviti
es.
1 2
3 4
5
• Fe
llow
s will
spon
tane
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and
con
siste
ntly
iden
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ethi
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nd le
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s and
ad
dres
s the
m p
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supe
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uppo
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1 2
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LEV E
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spec
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att
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1
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of
scie
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and
prac
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erve
ntio
ns a
nd a
sses
smen
ts re
leva
nt to
Cl
inic
al P
sych
olog
y w
ith e
mph
asis
in G
erop
sych
olog
y.
1 2
3 4
5
• U
nder
stan
d ho
w p
ract
ice
info
rms a
nd sh
apes
scie
nce,
and
obt
ain
fam
iliar
ity
with
the
activ
ity o
f pro
fess
iona
l org
aniza
tions
rele
vant
to C
linic
al P
sych
olog
y w
ith e
mph
asis
in G
erop
sych
olog
y.
1 2
3 4
5
• In
depe
nden
tly se
ek o
ut in
form
atio
n to
enh
ance
clin
ical
pra
ctic
e ut
ilizin
g av
aila
ble
data
base
s, pr
ofes
siona
l lite
ratu
re, s
emin
ars a
nd tr
aini
ng se
ssio
ns, a
nd
othe
r res
ourc
es.
1 2
3 4
5
LEV E
L Co
mpe
tenc
y El
emen
ts
Out
com
e Ra
ting
Leve
l 2:
Prog
ram
-Sp
ecifi
c/Ar
ea o
f Fo
cus
Com
pete
ncie
s;
adva
nced
co
mpe
tenc
ies
rele
vant
to th
e pr
ogra
m’s
aim
s or
are
a of
focu
s.
Adva
nced
Co
mpe
tenc
y in
th
e Ro
le o
f a
Clin
ical
Ps
ycho
logi
st
with
Em
phas
is in
G
erop
sych
olog
y
• Fe
llow
s will
evi
denc
e kn
owle
dge
of p
rofe
ssio
nal i
ssue
s and
rele
vant
co
ntem
pora
ry re
sear
ch in
the
area
of C
linic
al P
sych
olog
y w
ith e
mph
asis
in
Gero
psyc
holo
gy.
1 2
3 4
5
• Fe
llow
s will
acq
uire
fam
iliar
ity w
ith th
e bi
olog
ical
, psy
chol
ogic
al, c
ultu
ral,
and
soci
al c
onte
nt a
nd c
onte
xts a
ssoc
iate
d w
ith n
orm
al a
ging
as p
art o
f the
ir kn
owle
dge
base
for w
orki
ng c
linic
ally
with
old
er a
dults
.
1 2
3 4
5
• Fe
llow
s will
be
info
rmed
abo
ut b
iolo
gica
l and
cog
nitiv
e ch
ange
s tha
t ac
com
pany
agi
ng a
nd a
bout
psy
chop
atho
logy
in th
e ag
ing
popu
latio
n.
1 2
3 4
5
Adva
nced
Co
mpe
tenc
y in
th
e As
sess
men
t an
d Tr
eatm
ent
of O
lder
Adu
lts
• Ab
ility
to in
depe
nden
tly se
lect
, ada
pt a
nd c
ondu
ct in
divi
dual
psy
chot
hera
py
and
cons
ulta
tion
with
old
er a
dults
in p
sych
iatr
ic tr
eatm
ent s
ettin
gs u
sing
at
leas
t tw
o m
ajor
em
piric
ally
-sup
port
ed a
ppro
ache
s.
1 2
3 4
5
• Fe
llow
s will
inde
pend
ently
und
erst
and
the
stre
ngth
s and
lim
itatio
ns o
f di
agno
stic
app
roac
hes a
nd in
terp
reta
tion
of re
sults
from
mul
tiple
mea
sure
s for
di
agno
sis a
nd tr
eatm
ent p
lann
ing.
1 2
3 4
5
• Fe
llow
s will
util
ize c
ase
form
ulat
ion
and
diag
nosis
for i
nter
vent
ion
plan
ning
in
the
cont
ext o
f sta
ges o
f hum
an d
evel
opm
ent a
nd d
iver
sity.
1
2 3
4 5
Com
pete
ncy
in
Supe
rvis
ion
and
Teac
hing
• Fe
llow
s will
dem
onst
rate
wor
king
kno
wle
dge
of th
eorie
s of s
uper
visio
n,
fam
iliar
ity w
ith th
e AP
A Su
perv
ision
Gui
delin
es a
s wel
l as s
kills
in m
anag
ing
boun
darie
s, p
rovi
ding
feed
back
and
disc
losu
re a
s evi
denc
ed b
y su
perv
isory
and
se
min
ar d
iscus
sions
.
1 2
3 4
5
SUPE
RVIS
OR
COM
MEN
TS:
SU
MM
ARY
OF
STRE
NGT
HS:
AR
EAS
OF
ADDI
TIO
NAL
DEV
ELO
PMEN
T O
R RE
MED
IATI
ON
, INCL
UDIN
G RE
COM
MEN
DATI
ON
S: RE
MED
IAL
WO
RK IN
STRU
CTIO
NS
In th
e ra
re si
tuat
ion
whe
n it
is re
cogn
ized
that
a tr
aine
e ne
eds r
emed
ial w
ork,
a c
ompe
tenc
y as
sess
men
t for
m sh
ould
be
fille
d ou
t im
med
iate
ly, p
rior t
o an
y de
adlin
e da
te fo
r ev
alua
tion,
and
shar
ed w
ith th
e tr
aine
e an
d th
e di
rect
or o
f tra
inin
g.
In o
rder
to a
llow
the
trai
nee
to g
ain
com
pete
ncy
and
mee
t pas
sing
crite
ria fo
r the
rota
tion,
thes
e ar
eas m
ust
be a
ddre
ssed
pro
activ
ely
and
a re
med
ial p
lan
need
s to
be d
evise
d an
d im
plem
ente
d pr
ompt
ly.
C ON
CLU
SIO
NS
GO
AL F
OR
FELL
OW
EVA
LUAT
ION
S DO
NE
AT 6
MO
NTH
S G
OAL
FO
R FE
LLO
W E
VALU
ATIO
NS
DON
E AT
12
MO
NTH
S Al
l com
pete
ncy
area
s will
be
rate
d at
a le
vel 3
or h
ighe
r. Al
l com
pete
ncy
area
s will
be
rate
d at
leve
l of 4
or h
ighe
r. �
The
trai
nee
HAS
succ
essf
ully
com
plet
ed th
e ab
ove
goal
. W
e ha
ve re
view
ed th
is ev
alua
tion
toge
ther
. �
The
trai
nee
HAS
NO
T su
cces
sful
ly c
ompl
eted
the
abov
e go
al.
We
have
mad
e a
join
t writ
ten
rem
edia
l pla
n as
att
ache
d, w
ith sp
ecifi
c da
tes i
ndic
ated
for
com
plet
ion.
Onc
e co
mpl
eted
, the
rota
tion
will
be
re-e
valu
ated
usin
g an
othe
r eva
luat
ion
form
, or o
n th
is fo
rm, c
lear
ly m
arke
d w
ith a
diff
eren
t col
or in
k. W
e ha
ve re
view
ed th
is ev
alua
tion
toge
ther
. Su
perv
isor _
____
____
____
____
____
____
____
___
Date
___
____
____
TRAI
NEE
CO
MM
ENTS
REG
ARDI
NG
COM
PETE
NCY
EVA
LUAT
ION
(IF
ANY)
: I h
ave
rece
ived
a fu
ll ex
plan
atio
n of
this
eval
uatio
n. I
und
erst
and
that
my
signa
ture
doe
s not
nec
essa
rily
indi
cate
my
agre
emen
t. Tr
aine
e __
____
____
____
____
____
____
____
____
__
Date
___
____
____
Clin
ical
Chi
ld P
sych
olog
y Po
stdo
ctor
al F
ello
wsh
ip P
rogr
am
N
ame
of T
rain
ee:
N
ame
of S
uper
viso
r:
Trai
ning
Yea
r:
A
SSES
SMEN
T M
ETH
OD
(S) F
OR
CO
MPE
TEN
CIE
S
____
_ D
irect
Obs
erva
tion
____
_ R
evie
w o
f Writ
ten
Wor
k
____
_ V
ideo
tape
__
___
Rev
iew
of R
aw T
est D
ata
____
_ A
udio
tape
__
___
Dis
cuss
ion
of C
linic
al In
tera
ctio
n __
___
Cas
e Pr
esen
tatio
n
____
_ C
omm
ents
from
Oth
er S
taff
Fo
r eac
h co
mpe
tenc
y el
emen
t, pl
ease
use
the
scal
e be
low
to in
dica
te th
e tr
aine
e’s l
evel
of c
ompe
tenc
y.
In
term
edia
te o
r Bel
ow
High
Inte
rmed
iate
Co
mpe
tent
A
Expe
rt
1 2
3 4
5
LEVE
L Co
mpe
tenc
y El
emen
ts
Out
com
e Ra
ting
LEVE
L 1:
Ad
vanc
ed
Com
pete
ncie
s (R
EQU
IRED
for
ALL
Post
doct
oral
Re
side
ncy
Prog
ram
s)
Ethi
cal a
nd L
egal
St
anda
rds
• (fr
om IR
C-9
P) B
e kn
owle
dgea
ble
of a
nd a
ct in
acc
orda
nce
with
eac
h of
the
follo
win
g:
o
the
curr
ent v
ersio
n of
the
APA
Ethi
cal P
rinci
ples
of P
sych
olog
ists a
nd
Code
of C
ondu
ct;
o
Rele
vant
law
s, re
gula
tions
, rul
es, a
nd p
olic
ies g
over
ning
hea
lth
serv
ice
psyc
holo
gy a
t the
org
aniza
tiona
l, lo
cal,
stat
e, re
gion
al, a
nd
fede
ral l
evel
s; a
nd
o
Rele
vant
pro
fess
iona
l sta
ndar
ds a
nd g
uide
lines
.
1 2
3 4
5
• (fr
om IR
C-9
P) R
ecog
nize
eth
ical
dile
mm
as a
s the
y ar
ise, a
nd a
pply
eth
ical
de
cisio
n-m
akin
g pr
oces
ses i
n or
der t
o re
solv
e th
e di
lem
mas
. 1
2 3
4 5
•
(from
IR C
-9 P
) Con
duct
self
in a
n et
hica
l man
ner i
n al
l pro
fess
iona
l act
iviti
es.
1 2
3 4
5
• Fe
llow
s will
spon
tane
ously
and
con
siste
ntly
iden
tify
ethi
cal a
nd le
gal i
ssue
s and
ad
dres
s the
m p
roac
tivel
y. D
emon
stra
te p
rofe
ssio
nal i
nter
actio
ns w
ith
trea
tmen
t tea
ms,
peer
s and
supe
rviso
rs, a
nd w
ill se
ek p
eer s
uppo
rt a
s nee
ded.
1 2
3 4
5
• De
mon
stra
te p
ositi
ve c
opin
g st
rate
gies
with
rega
rd to
per
sona
l and
pr
ofes
siona
l str
esso
rs a
nd c
halle
nges
. Fel
low
s will
mai
ntai
n pr
ofes
siona
l fu
nctio
ning
and
pro
vide
qua
lity
patie
nt c
are.
1 2
3 4
5
• Fe
llow
s will
be
resp
onsib
le fo
r key
pat
ient
car
e ta
sks a
nd w
ill c
ompl
ete
task
s pr
ompt
ly.
1
2 3
4 5
LEV E
L Co
mpe
tenc
y El
emen
ts
Out
com
e Ra
ting
Indi
vidu
al a
nd
cultu
ral d
iver
sity
• (fr
om IR
C-9
P) A
n un
ders
tand
ing
of h
ow th
eir o
wn
pers
onal
/cul
tura
l hist
ory,
at
titud
es, a
nd b
iase
s may
affe
ct h
ow th
ey u
nder
stan
d an
d in
tera
ct w
ith p
eopl
e di
ffere
nt fr
om th
emse
lves
. 1
2 3
4 5
• (fr
om IR
C-9
P) K
now
ledg
e of
the
curr
ent t
heor
etic
al a
nd e
mpi
rical
kno
wle
dge
base
as i
t rel
ates
to a
ddre
ssin
g di
vers
ity in
all
prof
essio
nal a
ctiv
ities
incl
udin
g re
sear
ch, t
rain
ing,
supe
rvisi
on/c
onsu
ltatio
n, a
nd se
rvic
e.
1 2
3 4
5
• (fr
om IR
C-9
P) T
he a
bilit
y to
inte
grat
e aw
aren
ess a
nd k
now
ledg
e of
indi
vidu
al
and
cultu
ral d
iffer
ence
s in
the
cond
uct o
f pro
fess
iona
l rol
es (e
.g.,
rese
arch
, se
rvic
es, a
nd o
ther
pro
fess
iona
l act
iviti
es).
This
incl
udes
the
abili
ty a
pply
a
fram
ewor
k fo
r wor
king
effe
ctiv
ely
with
are
as o
f ind
ivid
ual a
nd c
ultu
ral d
iver
sity
not p
revi
ously
enc
ount
ered
ove
r the
cou
rse
of th
eir c
aree
rs. A
lso in
clud
ed is
th
e ab
ility
to w
ork
effe
ctiv
ely
with
indi
vidu
als w
hose
gro
up m
embe
rshi
p,
dem
ogra
phic
cha
ract
erist
ics, o
r wor
ldvi
ews c
reat
e co
nflic
t with
thei
r ow
n.
1 2
3 4
5
• (fr
om IR
C-9
P) D
emon
stra
te th
e ab
ility
to in
depe
nden
tly a
pply
thei
r kno
wle
dge
and
dem
onst
rate
effe
ctiv
enes
s in
wor
king
with
the
rang
e of
div
erse
indi
vidu
als
and
grou
ps e
ncou
nter
ed d
urin
g re
siden
cy, t
ailo
red
to th
e le
arni
ng n
eeds
and
op
port
uniti
es c
onsis
tent
with
the
prog
ram
’s a
im(s
).
1 2
3 4
5
• In
add
ition
to th
e ab
ove
prog
ram
-wid
e el
emen
ts, f
ello
ws w
ill b
e co
mm
itted
to
prov
idin
g cu
ltura
lly se
nsiti
ve se
rvic
es e
spec
ially
with
rega
rd to
dev
elop
men
tal
issue
s.
1 2
3 4
5
Inte
grat
ion
of
scie
nce
and
prac
tice
• Pr
ofic
ienc
y in
the
rese
arch
bas
e fo
r int
erve
ntio
ns a
nd a
sses
smen
ts re
leva
nt to
Cl
inic
al C
hild
Psy
chol
ogy.
1
2 3
4 5
• U
nder
stan
d ho
w p
ract
ice
info
rms a
nd sh
apes
scie
nce,
and
obt
ain
fam
iliar
ity
with
the
activ
ity o
f pro
fess
iona
l org
aniza
tions
rele
vant
to C
linic
al C
hild
Ps
ycho
logy
.
1 2
3 4
5
• In
depe
nden
tly se
ek o
ut in
form
atio
n to
enh
ance
clin
ical
pra
ctic
e ut
ilizin
g av
aila
ble
data
base
s, pr
ofes
siona
l lite
ratu
re, s
emin
ars a
nd tr
aini
ng se
ssio
ns, a
nd
othe
r res
ourc
es.
1 2
3 4
5
Leve
l 2:
Prog
ram
-Sp
ecifi
c/Ar
ea o
f
Com
pete
ncy
in
Supe
rvis
ion
and
Teac
hing
• Fe
llow
s will
dem
onst
rate
wor
king
kno
wle
dge
of th
eorie
s of s
uper
visio
n,
fam
iliar
ity w
ith th
e AP
A Su
perv
ision
Gui
delin
es a
s wel
l as s
kills
in m
anag
ing
1 2
3 4
5
1 2
3 4
5
LEV E
L Co
mpe
tenc
y El
emen
ts
Out
com
e Ra
ting
Focu
s Co
mpe
tenc
ies;
ad
vanc
ed
com
pete
ncie
s re
leva
nt to
the
prog
ram
’s ai
ms
or a
rea
of fo
cus.
boun
darie
s, p
rovi
ding
feed
back
and
disc
losu
re a
s evi
denc
ed b
y su
perv
isory
and
se
min
ar d
iscus
sions
.
Leve
l 3:
Spec
ialty
Co
mpe
tenc
ies
Adva
nced
Co
mpe
tenc
y in
th
e Ro
le o
f Cl
inic
al C
hild
Ps
ycho
logi
st
• Kn
owle
dge
of c
hild
dev
elop
men
t, fa
mily
pro
cess
es, c
hild
and
ado
lesc
ent
psyc
hopa
thol
ogy,
dev
elop
men
tal p
sych
opat
holo
gy, a
cade
mic
& in
telle
ctua
l fu
nctio
ning
/lear
ning
disa
bilit
ies,
and
bio
-psy
chos
ocia
l asp
ects
of d
evel
opm
ent.
1 2
3 4
5
• Kn
owle
dge
of sy
stem
s ser
ving
chi
ldre
n an
d fa
mili
es.
1
2 3
4 5
Adva
nced
Co
mpe
tenc
y in
th
e Ev
alua
tion,
Co
nsul
tatio
n,
and
Prac
tice
of
Clin
ical
Chi
ld
Psyc
holo
gy
• Kn
owle
dge
of e
mpi
rical
ly su
ppor
ted
asse
ssm
ent,
trea
tmen
ts, a
nd a
ppro
pria
te
trea
tmen
t mat
chin
g fo
r chi
ldre
n an
d ad
oles
cent
s.
1 2
3 4
5
• Ad
vanc
ed sk
ills i
n th
e as
sess
men
t of c
hild
ren
and
adol
esce
nts.
1
2 3
4 5
• Ad
vanc
ed sk
ills i
n th
e tr
eatm
ent o
f chi
ldre
n an
d ad
oles
cent
s 1
2 3
4 5
• Ad
vanc
ed sk
ills i
n co
nsul
tatio
n to
a w
ide
varie
ty o
f men
tal h
ealth
and
non
-m
enta
l hea
lth p
rofe
ssio
nal s
taff.
1
2 3
4 5
SUPE
RVIS
OR
COM
MEN
TS:
SU
MM
ARY
OF
STRE
NGT
HS:
AREA
S O
F AD
DITI
ON
AL D
EVEL
OPM
ENT
OR
REM
EDIA
TIO
N, IN
CLUD
ING
RECO
MM
ENDA
TIO
NS:
REM
EDIA
L W
ORK
INST
RUCT
ION
S In
the
rare
situ
atio
n w
hen
it is
reco
gnize
d th
at a
trai
nee
need
s rem
edia
l wor
k, a
com
pete
ncy
asse
ssm
ent f
orm
shou
ld b
e fil
led
out i
mm
edia
tely
, prio
r to
any
dead
line
date
for
eval
uatio
n, a
nd sh
ared
with
the
trai
nee
and
the
dire
ctor
of t
rain
ing.
In
ord
er to
allo
w th
e tr
aine
e to
gai
n co
mpe
tenc
y an
d m
eet p
assin
g cr
iteria
for t
he ro
tatio
n, th
ese
area
s mus
t be
add
ress
ed p
roac
tivel
y an
d a
rem
edia
l pla
n ne
eds t
o be
dev
ised
and
impl
emen
ted
prom
ptly
.
CON
CLU
SIO
NS
GO
AL F
OR
FELL
OW
EVA
LUAT
ION
S DO
NE
AT 6
MO
NTH
S G
OAL
FO
R FE
LLO
W E
VALU
ATIO
NS
DON
E AT
12
MO
NTH
S Al
l com
pete
ncy
area
s will
be
rate
d at
a le
vel o
f 3 o
r hig
her.
All c
ompe
tenc
y ar
eas w
ill b
e ra
ted
at le
vel o
f 4 o
r hig
her.
� T
he tr
aine
e HA
S su
cces
sful
ly c
ompl
eted
the
abov
e go
al.
We
have
revi
ewed
this
eval
uatio
n to
geth
er.
� T
he tr
aine
e HA
S N
OT
succ
essf
ully
com
plet
ed th
e ab
ove
goal
. W
e ha
ve m
ade
a jo
int w
ritte
n re
med
ial p
lan
as a
ttac
hed,
with
spec
ific
date
s ind
icat
ed fo
r co
mpl
etio
n. O
nce
com
plet
ed, t
he ro
tatio
n w
ill b
e re
-eva
luat
ed u
sing
anot
her e
valu
atio
n fo
rm, o
r on
this
form
, cle
arly
mar
ked
with
a d
iffer
ent c
olor
ink.
We
have
revi
ewed
this
eval
uatio
n to
geth
er.
Supe
rviso
r ___
____
____
____
____
____
____
____
_
Da
te _
____
____
__
T RAI
NEE
CO
MM
ENTS
REG
ARDI
NG
COM
PETE
NCY
EVA
LUAT
ION
(IF
ANY)
: I h
ave
rece
ived
a fu
ll ex
plan
atio
n of
this
eval
uatio
n. I
und
erst
and
that
my
signa
ture
doe
s not
nec
essa
rily
indi
cate
my
agre
emen
t. Tr
aine
e __
____
____
____
____
____
____
____
____
__
Date
___
____
____
REQUEST FOR PAID TIME-OFF
PURPOSE: The “Request for Paid Time-Off” Form is used to schedule paid time-off, or time away from work with pay. WHO COMPLETES THIS FORM: Employees who are entitled to days-off with pay who are not using the myTIME Request for Time-Off feature in mySelfService. HOW TO COMPLETE AND SUBMIT THIS FORM: Employees may access this form on the Intranet. An employee who needs to schedule paid time-off needs to complete the form in advance, discuss the request with his/her supervisor and obtain supervisory approval. The signed form is then maintained in the employee’s departmental file. INSTRUCTIONS:
The employee must complete the form with the following information:
a. Name
b. Date
c. Department
d. Based on the number of hours accrued:
Number of days off requested
Equivalent number of hours
Date(s)
The employee must then discuss the request with his/her supervisor
Once the dates are agreed upon, the employee and his/her supervisor sign and date the form
A copy is maintained in the employee’s department file
REQUEST FOR PAID TIME-OFF
Employee Name: Emp ID: Department: Date:
Paid Time-Off Number of Days Equivalent # Hours Date(s)
Personal Day(s)
Vacation Day(s)
2018 S M T W T F S S M T W T F S S M T W T F S S M T W T F S
JANUARY FEBRUARY MARCH APRIL
1 2 3 4 5 6 1 2 3 1 2 3 1 2 3 4 5 6 7
7 8 9 10 11 12 13 4 5 6 7 8 9 10 4 5 6 7 8 9 10 8 9 10 11 12 13 14
14 15 16 17 18 19 20 11 12 13 14 15 16 17 11 12 13 14 15 16 17 15 16 17 18 19 20 21
21 22 23 24 25 26 27 18 19 20 21 22 23 24 18 19 20 21 22 23 24 22 23 24 25 26 27 28
28 29 30 31 25 26 27 28 25 26 27 28 29 30 31 29 30
MAY JUNE JULY AUGUST
1 2 3 4 5 1 2 1 2 3 4 5 6 7 1 2 3 4
6 7 8 9 10 11 12 3 4 5 6 7 8 9 8 9 10 11 12 13 14 5 6 7 8 9 10 11
13 14 15 16 17 18 19 10 11 12 13 14 15 16 15 16 17 18 19 20 21 12 13 14 15 16 17 18
20 21 22 23 24 25 26 17 18 19 20 21 22 23 22 23 24 25 26 27 28 19 20 21 22 23 24 25
27 28 29 30 31 24 25 26 27 28 29 30 29 30 31 26 27 28 29 30 31
SEPTEMBER OCTOBER NOVEMBER DECEMBER
1 1 2 3 4 5 6 1 2 3 1
2 3 4 5 6 7 8 7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8
9 10 11 12 13 14 15 14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15
16 17 18 19 20 21 22 21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22
23 24 25 26 27 28 29 28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29
30 30 31
(2018 legal holidays are highlighted)
Signature and Approval: All of the above information must be completed in full to ensure the timely processing of your request.
Employee Signature/Date Supervisor Approval/Date Covering:
Fir
e S
afe
ty
Eve
ry e
mplo
yee
in t
he
hosp
ital
must
kn
ow
:◦The
exac
t lo
cation o
f fire
ala
rm b
oxes
, ex
its
and e
xtin
guis
her
s.◦H
ow
to o
per
ate
the
fire
ala
rm s
yste
m a
nd fire
extinguis
her
s.◦H
ow
to inte
rpre
t fire
ala
rm s
ignal
s.◦The
phra
se “
Code
Red
” sh
ould
be
use
d inst
ead
of
“fire”
during a
fire
rela
ted e
vent.
◦Em
ergen
cy p
hone
num
ber
X22.
RA
CE
R
–Res
cue
any
one
in im
med
iate
dan
ger
(w
ithout
putt
ing y
our
self in d
anger
)
A–
Sound t
he
alar
m b
y ac
tiva
ting t
he
nea
rest
pull
stat
ion a
nd c
allin
g X
22
C
–Conta
in f
ire
& s
moke
by
closi
ng d
oors
an
d w
indow
s
E–
Ext
inguis
h w
hen
eve
ryone
is s
afe
and
alar
m h
as b
een a
ctiv
ated
CO
MM
ON
FIR
E C
LASS
IFIC
ATI
ON
S“O
rdin
ary”
com
bust
ibles
P ape
r, wo
od, r
ubbe
r, pla
stics
an
d te
xtiles
“Flam
mab
le liq
uids
”Oi
l, gas
oline
, solv
ents
“Ene
rgize
d cir
cuits
”El
ectri
cal e
quipm
ent
and
com
pute
rs
Fir
e E
xti
ng
uis
hers
Cla
ss A
Woo
d, L
inen
, Car
dboa
rd
Cla
ss B
Flam
mab
le L
iqui
ds
Cla
ss C
Elec
trica
l Equ
ipm
ent
ABC
fire
ext
inguis
her
can
be
use
d in a
ll fire
s
*U
se L
ow
Mast
er
key t
o o
pen
C
ab
inets
*
PA
SS
PULL
AIM SQ
UEEZE
SW
EEP
1)Ke
ep yo
ur ba
ck to
a cle
ar es
cape
route
.2)
Pull
the P
IN.
3) S
tand b
ack 6
to 8
feet
from
the fir
e.4)
The
n swe
ep si
de to
sid
e, aim
ing at
the
base
of th
e fire
.
P.A
.S.S
.
Evacu
ati
on
Pro
ced
ure
s
If t
he
alar
m indic
ates
that
ther
e is
an inci
den
t in
your
build
ing,
you m
ust
eva
cuat
e th
at b
uild
ing.
Lo
w 3
,4 5
& 6
eva
cuat
e if t
he
fire
is
on t
hei
r unit.
All
inpat
ient
units
will
eva
cuat
e to
thei
r ap
pro
priat
e co
urt
yard
s.
If a
cces
s to
those
are
as a
re
blo
cked
, th
en t
hey
will
eva
cuat
e th
rough a
sec
ondar
y m
eans
of
egre
ss.
Pa
tien
ts in
res
trai
nts
will
be
man
aged
by
the
nurs
e m
anag
er
in a
man
or
that
will
ensu
re t
he
safe
ty o
f th
e pat
ient.
General Statement of Purpose:
When an ambulatory service physician makes a decision to admit a patient to the inpatient
service or via the Easy Access Program (hereafter, EZAP), established safety procedures
consistent with other routes of admission to the hospital should be established. The physician
will also make a determination regarding transport resources needed for a safe transport.
Procedure for Ambulatory Services:
Voluntary Admission
When a patient presently in an ambulatory setting requires inpatient hospitalization and is
agreeable to hospitalization, the physician will call Central Intake to obtain a room assignment.
After 5pm a page is made to the A.D.N and Central Intake /A.D.N will then inform the receiving
unit of the pending admission. The referring physician will complete the legal papers with the
patient and sign Part B. The physician or staff member will escort the patient to the unit. The
Physician or designated staff member will provide a handoff communication to a clinician on the
receiving inpatient treatment team. The admission search will be conducted by the inpatient staff
when the patient arrives on the unit.
When the outpatient physician determines additional assistance is needed to safely escort the
patient to the unit, the physician or designee will call a “22” stating “ambulatory transport”. The
caller must provide the operator with the standard nomenclature to identify the location. A
Patient Engagement Specialist will respond to provide support during the transport and arrival to
the unit. Clerical staff should be notified to send an email to the ambulatory psychiatric
emergency distribution list notifying front desks of the location of the “ambulatory transport.”
Involuntary Admission
Following the physician’s decision to admit an involuntary patient to the inpatient service the
clinician involved in the situation calls or directs that a “22” is called stating “ambulatory
psychiatric emergency.” The caller must provide the operator with the standard nomenclature to
identify the location. A call is also made to the Northwell Health EMS (718-747-4911) to
provide transport to the LIJ ED. The clinician or delegate will communicate to the Northwell
Northwell Health The Zucker Hillside Hospital
PATIENT CARE SERVICES
POLICY TITLE: Inpatient Admission from ZHH Ambulatory Services and EZAP
Prepared by: ZHH Policy and Procedure Committee
Approval Date: 1/13/17 Effective Date: 1/13/17
Last 11/14/12 Revised/Reviewed: 1/15/14
Pg 1 of 2
Health EMS any identified patient safety risk that would prompt a decision by EMS to also call
911 to request an N.Y.P.D. response. It is the role of the clinician or their designee who called
the “ambulatory psychiatric emergency” to meet the patient engagement specialist, nursing
director or A.D.N and security upon arrival, provide the team with a brief assessment of the
situation, as well as any concerns, e.g., potential for aggression, impulsivity or flight. The
responsibility for the direction of the ambulatory psychiatric emergency response is assigned the
Director of Patient Care Services or A.D.N. until the arrival of the program director. Once the
program director arrives, the Director of Patient Care Services or A.D.N. will brief the director
prior to leaving the area. The clinician on site must remain as a consultant until the situation is
resolved.
The standard nomenclature to identify the location is as follows:
ACP- Ambulatory Care Pavilion
ACP, basement, child clinic
ACP, first floor, centers
ACP, second floor, PACE program
ACP, second floor, adult partial hospital
ACP, second floor, gero clinic
ACP, second floor, gero partial
Sloman- Adult Clinic, Medical Clinic
Sloman, basement, adult clinic
Sloman, first floor, medical clinic
Sloman, first floor, adult clinic
Sloman, first floor, Clozapine clinic
Sloman, second floor, adult clinic
Littauer- ARS (includes MMTP and DAEHRS), Social Work
Littauer, first floor, ARS
Littauer, second floor, Social Work
Research - Psychiatry Research
Research, BHP, basement, room #
Research, ACP, first floor, room#
It is the ambulatory staff’s responsibility to secure the immediate area from other patients, staff
or visitors, alert security to notify them that EMS has been called, to call the LIJ Psych ED to
give a verbal handoff and to subsequently notify family contacts as appropriate. For the purpose
of informing all outpatient areas and aiding in directing the responding team, the ambulatory
support staff will also send an email to an Ambulatory Reception distribution specifying the
location of the ambulatory psychiatric emergency.
Procedure for EZAP:
When Central Intake books an appointment for a Patient Admission via EZAP, Central Intake
will inform the ADN and the receiving unit of the pending admission. The MD will assess the
patient in the EZAP office. Following the assessment and presuming the patient will be
admitted, the physician will call the receiving unit to request escort to the unit from the EZAP
office, the physician will provide handoff communication to the receiving RN. Staff designated
by the unit nurse will pick up the patient from the EZAP office and search the patient’s
belongings prior to entry to the unit.
GUIDE TO HOSPITAL CODES
STANDARDIZATION for North Shore-LIJ
Employees
New Emergency, Clinical and Security Codes Description of Actions for Each Code
Frequently Asked Questions
Table of Contents
ABOUT NEW HOSPITAL CODES ..…………….. 3 FREQUENTLY ASKED QUESTIONS …………… 3 I. EMERGENCY CODES
Code Amber …………………………………… 4 Code Flight …………………………………… 5 Code Decon …………………………………… 6
Code Red …………………………………….... 6 II. SECURITY CODES
Code Gray ……………………………………... 9
Code Green ……………………………………. 9
Code HEICS …………………………………... 9 “All Clear” ………………………………….... 9
III. CLINICAL CODES
Code Blue ……………………………………... 9 Code Fusion …………………………………… 9 Code Stroke …………………………………… 9 Code Trauma …………………………………. 9 Code White …………………………………..... 9 Rapid Response ….............................................. 9 STAT Response …………………………………….... 9
2
3
About the Hospital Codes Standardization North Shore-LIJ continuously strives to create a safe environment for patients, their families and employees. In order for the health system to continue to provide the highest quality patient care, it is standardizing all hospital emergency, security, and clinical codes starting April 1, 2010. It is every employee’s responsibility to learn each code and be in compliance with its requirements.
Frequently Asked Questions
Why is North Shore-LIJ standardizing its hospital codes? In order to ensure the organization delivers quality care across all hospitals and medical facilities, the hospital codes must be unified. Today, some of our hospitals use different codes for the same incident, causing confusion among employees and community-based physicians who work at multiple locations. By standardizing each code across the organization, all employees and community-based physicians will be knowledgeable about each code, and comfortable responding. When do the “new” hospital codes take effect? The codes described in this guide will take effect on April 1, 2010. Who is affected by the “new” hospital codes? All North Shore-LIJ employees working at a hospital, regardless of his/her role at the hospital must learn each code and the actions associated with it. I know other hospital codes (such as Dr. Red) that are not outlined in this guide. What happened to those codes? Some hospitals were using alternative codes for the same incidents as described in this guide. Only the hospital codes outlined in this guide are to be used starting April 1, 2010. All other codes are no longer being used. What if my co-workers and I have our own department codes that we prefer? All hospitals will use the same codes as outlined in this guide. Department codes or abbreviated codes will not be permitted after April 1, 2010. How will I remember each code? North Shore-LIJ has produced a wallet-size “codes card” containing each code and the proper actions for every hospital employee. This card may be carried as part of the uniform until the employee becomes comfortable. Where can I get a “codes card”? If you did not already receive a codes card, please contact your safety office or your Human Resources department to obtain a card. Where may I obtain more information about my hospital’s codes? Please contact your site’s Safety Office for specific information related to your hospital.
I. EMERGENCY CODES
Code Amber Pediatric or Infant has been abducted or is missing Procedure: In response to a “Code Amber”, which is an unauthorized removal of an infant/pediatric patient from the unit, the hospital will initiate its lockdown procedures as outlined in the Security Management Plan. Upon verification, the involved nursing unit should notify Security, utilizing the appropriate STAT Extension, and provide the physical description of the infant/pediatric patient (i.e., race, gender, age, unit of origin), and the physical description of the abductor (i.e., race, gender, age, height, build and clothing worn) if known. Example: 3 Monti, infant female, 24 hours old. Abductor: White female, 25-30 years old, 5’3” – 5’5” tall, medium build wearing a long black coat and carrying a shopping bag. The Nursing team will keep detailed notes of time and notification, and will seal off the unit, allowing no-one in or out until the “All Clear” is sounded. Nursing and Security teams will carry out the established “Code Amber” policies and procedures. Communications will be asked to announce a “Code Amber” over the public address system, and provide the identifying information. Voice Communications will announce the “Code Amber” via the overhead P/A system as per site policy. After hearing a “Code Amber” announcement, all employees should be looking for an abductor as described in the overhead announcement, and should immediately report any suspicious observations associated with the description of the abductor to Security at the appropriate extension. If possible, the suspected abductor should be followed to determine a vehicle description and the license plate number. The Hospital Incident Command System (HICS) will be implemented as indicated by the hospital’s Comprehensive Emergency Management Plan (CEMP). All “Code Amber” events will be documented and reviewed, as per protocol, through either the Site Safety Committee or the Site PICG. 4
Code Flight Adult patient has eloped or is missing Procedure: To establish a plan to assist the clinical staff in locating a missing patient, and assist in the safe return of the patient to the appropriate patient care unit.
1) When it is discovered that a patient is missing, the team member will dial the Stat extension, and notify Communications of a “Code Flight,” stating the nursing unit location of the missing patient.
2) Communications will immediately make notifications as per their protocol, including an overhead announcement.
3) After the overhead announcement is made, all employees are to follow the hospital’s “Code Flight” procedures, which include communication of the patient’s description, and the monitoring of hallways, entrances and exits, and the overall hospital campus. In every incident, the Nurse Manager will be notified.
4) After notification, Security will respond to the area where the patient was reported missing. Security will verify if the patient is: a danger to themselves or others; not capable of consent to discharge (i.e. a pediatric patient, or a patient with an altered mental state). Security will obtain an accurate physical description of the patient. The description will include the patient’s sex, race, complexion, age, height, weight, build, hair, eyes, clothing, mental state and direction of travel.
5) If, in the judgment of the responsible clinician on site, (i.e. MD, RN), the notification procedure (see number 8) can be implemented immediately.
6) The verifying security guard will broadcast, via radio, the physical description on the security frequency.
7) When a missing patient is located on the hospital property, the appropriate patient care unit will be notified, and the unit representative will be asked to escort the patient back to the unit. If a representative is unable to respond in a timely manner, the search team will attempt to persuade the patient to return to the unit voluntarily.
8) If the patient is unwilling to return to the unit of origin and meets the criteria of a pediatric patient, or a patient with an altered mental state, the security desk officer will be notified. The desk officer will contact the patient unit for origin, and request an MD or RN to respond, or be transported to the scene for clinical intervention. Members of the search team are to monitor the patient until clinical assistance arrives. If the patient is not located on the hospital property, additional notifications will be made, as per site policy, that includes the following; ! The Director of Security ! The local Police department or Precinct ! The Nurse Manager/Designee will be informed of the action taken, and
the progress being made 5
! For Inpatient Psychiatric Patients (only), notify the Director of Inpatient Services (Psychiatry).
! The Nurse Manager/Designee will notify the Administrator-on-Duty and ensure the patient’s family and physician have been notified (determine if missing/eloped patient arrived home safely).
! North Shore-LIJ Network Emergency Management (NEM) – 516-719-5000 They will be provided with the physical description of the missing patient, and informed of who was notified.
9) A Security Incident Report will be completed in a timely manner by the Security Department designee. The report will include all appropriate actions taken, all notifications, the name and shield number of the notified police officers, and the case number from Police Department having jurisdiction.
Code DECON Activation of Decon response team due to an external event Procedure: Upon notification of an incident involving chemical, biological or nuclear contamination, or a contaminated patient(s), a Code Decon announcement will be made over the public address system. The decontamination team will respond as per the DECON Annex of the hospital’s Comprehensive Emergency Management Plan (CEMP) and implement DECON procedures as appropriate. The Hospital’s Incident Command System (HICS) will be implemented.
Code Red Fire Procedure: The phrase “Code Red” will be used to designate a fire situation, and will provide supplemental support to the hospital’s fire alarm system. The code phrase will be announced three times over the public address system, in conjunction with all fire alarms, with the exception of weekly alarm tests. When announced overhead, the code phrase will be accompanied by a location (i.e. “Code Red, Tower Building, 6th Floor, South Stair”). The fire alarm “all-clear” (series of single bells), which designates resolution of the alarm condition, must also be backed-up by an overhead announcement.
6
7
The hospital team is required to dial the hospital’s stat extension, and give their name and location immediately after activating a fire alarm. Once this information is relayed to the hospital switchboard operator, the P.A. announcement will be made. If the operator receives no call, an announcement will be made based on the fire alarm bell code. If the fire alarm systems malfunctions, or has been deactivated for servicing, it is especially important that the location of a fire be given to the Switchboard Operator for announcement purposes. Under such circumstances, the Switchboard Operator will notify the Boiler Room, and the Boiler Room Watch Engineer will notify the Fire Department. The code phrase should also be used by employees in the immediate area of a fire, to avoid yelling “fire” and possibly causing panic with the patients. Employees should call aloud the established code phrase and the fire location, i.e. “Code Red, Room 258.” Employees should respond to a “Code Red” announcement in the same manner as the mechanical fire alarm. Note: Upon activation of a “Code Red” staff must ensure that all corridor and patient room doors are closed, in addition to all other doors. Staff Fire Response Fire in your area:
! Locate fire; call aloud “Code Red” and the involved location to alert employees in the area; remove anyone in immediate danger
! Rescue or evacuate anyone in the immediate area of the fire ! Activate fire alarm; pull the fire pullbox station nearest to the fire site ! Call the hospital “stat” line switchboard at the hospital’s stat extension;
state name, location and type of fire; verify alarm ! If you hear a fellow team member call out “Code Red” and have not heard
the fire bells, respond by activating the nearest pullbox and make the notification to the Communications department
! Turn off oxygen and electrical equipment in the area of fire (away from the area of fire; provide oxygen support for patients on oxygen; call Respiratory Therapy for backup as warranted) - Confine fire by closing windows, doors (but do not lock) - Clear corridors and close corridor doors; control traffic in the area - Use appropriate fire extinguishers
! Wait for instructions from Fire Response Team or Fire Department – do not evacuate patients except in case of immediate danger.
If feasible, mark the closed door to the room containing the fire, preferably with red tape.
8
An easy method to remember basic fire procedures is: R.A.C.E. Remove anyone in immediate area of danger (while calling aloud “Code Red” and the location of the fire to employees in the area). Activate alarm: Pull the fire alarm pullbox nearest to the fire site. Dial the hospital’s stat extension to report fire situation and exact location. Confine the fire (e.g. close windows and doors, but do not lock). Extinguish fire (attempt to extinguish small fire with proper extinguisher and without endangering yourself). If necessary, evacuate horizontally to adjacent safe smoke compartment, and then if necessary, vertically. Fire in another area of hospital:
! Identify location of fire ! Close doors and windows to avoid draft ! Clear corridors ! Man telephones, extinguishers and oxygen shut-off valves ! Remain in your area ! Control traffic in your area ! Remain calm and reassure patients ! Wait for further instructions
Additional procedures:
! In the event of a fire, if the fire/smoke doors on magnetic hold open do not automatically close, employees should manually close the doors. Employees should also ensure that these fire/smoke doors are not breached until the “all clear” is announced.
! Visitors should remain with patients in the room. ! Employees must terminate non-essential activities, telephone conversations. ! Narcotics, records, valuables should be secured. ! In units/areas with special exit door locking arrangements (e.g. Psychiatry
Unit, Infant Protection Systems), employees should be posted at unit entrance doors to facilitate the entry of emergency responders, or a way out in the event of fire/medical/safety emergency.
! Do not use elevators. ! Evacuation decisions will be made by ranking fire responder,
Administration, Hospital Incident Command, or the Fire Department.
II. SECURITY CODES
Code Gray Security Stat – plus announce location
Code Green Security Stat – plus announce location because of violence with weapon
Code HICS Activation of EOP – plus activation level (I, II, III, IV)
“All Clear” Announced twice following resolution of incident
Note: Please ensure you are familiar with your site’s security and safety manual. III. CLINICAL CODES
Code Blue Adult Cardiac/Respiratory Arrest – plus announce location
Code Fusion Transfusion Emergency – plus announce service and location
Code Stroke Activation of Stroke Team – plus announce location
Code Trauma
Activation of Trauma Team – plus announce level and location
Code White Pediatric Cardiac/Respiratory Arrest – plus announce location
Rapid Response Activation of Rapid Response Team – plus announce medical/surgical/pediatric
and location
STAT Response
Announce Service STAT to location – (service e.g. Respiratory, OB, Cath Lab)
9
TH
E Z
UC
KE
R H
ILL
SID
E H
OS
PIT
AL
App
eara
nce
Pla
n
Dep
art
men
tal
Gu
idel
ines
, E
ff. 7
-5-1
0*
(Ap
pli
es t
o a
ll e
mp
loyee
s, s
tuden
ts, v
olu
nte
ers,
and a
gen
cy s
taff
whil
e on d
uty
on a
nd o
ff H
osp
ital
pre
mis
es)
(Acc
om
mo
dat
ion
s fo
r re
ligio
us
or
oth
er l
egit
imat
e re
ason
s w
ill
be
mad
e b
y H
um
an R
esourc
es o
n a
cas
e b
y c
ase
bas
is,
if n
eces
sary
)
Clo
thin
g;
Foot
wea
r; a
nd
Acc
esso
ries
Dep
artm
ents
/Offi
ces
(Oth
er th
an In
patie
nt/N
ursi
ng/C
ampu
s Su
ppor
t Ser
vice
s)
Ban
dana
s or
”D
u” R
ag
s
NO
Bod
y Pi
erci
ngs:
Vis
ible
N
O
Blo
uses
: Rev
ealin
g, S
heer
N
O
Dre
sses
(No
shor
ter t
han
2 in
ches
abo
ve th
e kn
ee)
YES
Hat
/Hea
ddre
ss (A
ccep
tabl
e on
ly fo
r rel
igio
us o
r oth
er a
utho
rized
reas
ons)
N
O
ID B
adge
(Wea
r abo
ve th
e w
aist
; pho
to m
ust f
ace
forw
ard;
mus
t use
a re
com
men
ded
lany
ard,
cl
ip o
r non
-mag
netic
hol
der)
YE
S
Jew
elry
: Ear
rings
(Max
imum
2 e
arrin
gs p
er e
ar; n
ot m
ore
than
1 1
/2" i
n le
ngth
and
/or
diam
eter
) YE
S
Jew
elry
: Fac
ial (
Eye
brow
, nos
e, c
heek
, lip
jew
elry
) N
O
Jew
elry
: Gen
eral
(Not
func
tiona
lly re
stric
tive
or d
ange
rous
to jo
b pe
rform
ance
; not
hing
ex
cess
ive
or n
oisy
) YE
S
Pant
s: C
apri
NO
Pant
s: C
lose
Fitt
ing
Stre
tch
Pant
s (L
eggi
ngs,
Stir
rup)
N
O
Pant
s: D
enim
/Jea
ns (A
ll co
lors
) N
O
Pant
s: G
ener
al (A
nkle
leng
th/c
rop
or lo
nger
) YE
S
Clo
thin
g;
Foot
wea
r; a
nd
Acc
esso
ries
Dep
artm
ents
/Offi
ces
(Oth
er th
an In
patie
nt/N
ursi
ng/C
ampu
s Su
ppor
t Ser
vice
s)
Pant
s: K
haki
YE
S
Unl
ess
othe
rwis
e di
rect
ed; M
ust b
e w
orn
with
shi
rt &
tie
Pant
s-Sw
eat
NO
Perf
ume/
Col
ogne
/Afte
r Sha
ve/H
and
Lotio
n
(In m
oder
atio
n or
avo
ided
alto
geth
er)
YES
Polo
Shi
rt
NO
Scru
bs
NO
Shirt
s: M
idrif
f/Tan
k/H
alte
r N
O
Shoe
s: B
ackl
ess
(Mus
t pro
vide
saf
e, s
ecur
e fo
otin
g &
offe
r pro
tect
ion
agai
nst h
azar
ds)
YES
Shoe
s: S
anda
ls; F
lip F
lops
/Tho
ng
NO
Shor
ts
NO
Skirt
s-G
ener
al (M
ust b
e no
sho
rter t
han
2 in
ches
abo
ve th
e kn
ee)
YES
Snea
kers
/Ath
letic
Sho
es
NO
Snea
kers
-Hig
h To
p
NO
Sung
lass
es
NO
Swea
t sui
ts
NO
Tatto
os: V
isib
le
NO
U
nles
s m
odes
t/dis
cree
t
Clo
thin
g;
Foot
wea
r; a
nd
Acc
esso
ries
Dep
artm
ents
/Offi
ces
(Oth
er th
an In
patie
nt/N
ursi
ng/C
ampu
s Su
ppor
t Ser
vice
s)
Ties
(Nea
t, pr
oper
ly ti
ed, a
nd w
orn
to th
e to
p sh
irt b
utto
n)
YES
T-Sh
irts
N
O
Wal
kman
s/R
adio
s/iP
ods/
Blu
e To
oth
devi
ces/
Hea
dset
s
NO
Ref
er t
o N
SL
IJH
S P
erso
nal
Ap
pea
ran
ce p
oli
cy.
*S
ub
ject
to
rev
isio
n.