Hampton Inn Ithaca media kit - kit Hampton Inn Ithaca Hampton Inn Athens Hampton by Hilton Corby/Kettering Hampton Inn Jackson Hole ... • Hotel Operational Technology • Hilton HHonors

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  • contents

    Feel the Hamptonality ....................... 2

    Brand Facts .....................................3-4

    Services & Amenities .......................5-8

    Development....................................... 9

    Community Relations ......................... 10

    Awards .......................................... 11-12

    Brand Leader Bios ........................ 13-17

    Media Resources ............................... 18

    hamptonmedia kit

    Hampton Inn Ithaca

    Hampton Inn Athens

    Hampton by Hilton Corby/Kettering

    Hampton Inn Jackson Hole

    Hampton Inn & Suites Memphis-Beale Street

    2013 Hilton Worldwide

  • Feel the Hamptonality

    Since our brand personality and approach to hospitality is so unique, we had to come up with our own name for it we call it Hamptonality.

    Its the casual, friendly, enthusiastic and passionate way we strive to create unforgettable moments for every Hampton guest. Its the tone in our Good morning! and the bounce in our step. Its what drives our team to serve with excellence and ease, and we enjoy sharing it with the world.

    At Hampton, we focus on the strengths of our Team Members not only what theyre good at doing, but also what they enjoy doing. Its because we believe that our People Make It Hampton and that when were doing what we love, we ultimately do it better.

    Feel the Hamptonality

    Friendly service, clean rooms, comfortable surroundings, every time. If youre not satisfied, we dont expect you to pay. Thats our commitment to our guests and the 100% Hampton Guarantee.

    Feel the Hamptonality | 2hampton media kit

  • Hampton Hotels

    Hampton is a mid-priced leader in the lodging segment and is part of the Hilton Worldwide portfolio of brands, the leading global hospitality company. Each Hampton property offers warm surroundings, a friendly service culture known as Hamptonality, and complete satisfaction with the 100% Hampton Guarantee. Impeccable service, high-quality accommodations, in-room amenities and the latest technology, combined with numerous locations and competitive rates, have solidified Hampton as a leader in its segment and one of the fastest-growing hotel brands. Currently, there are over 1,900 Hampton locations in Canada, Colombia, Costa Rica, Ecuador, Germany, India, Mexico, the Netherlands, Poland, Turkey, the U.K. and the U.S., totaling more than 180,000 guest rooms worldwide.

    Brand Facts

    Brand Facts | 3

    UnitedStates

    Canada

    Mexico

    Panamacomingsoon

    Francecomingsoon Italy

    comingsoon

    Russia

    India

    Hampton Inn by Hilton Toronto-Mississauga West Hampton by Hilton Berlin City West Hampton by Hilton Bursa

    Hampton Inn & Suites Mexico City-Centro Historico

    Germany

    UnitedKingdom

    Poland

    Turkey

    EcuadorColombia

    CostaRica

    hampton media kit

    Netherlands

    Belaruscomingsoon

    Romania

  • Properties by Location

    With over 1,900 locations worldwide, Hampton is one of the fastest-growing hotel brands and a leader in the mid-priced lodging category.

    Locations & Customers

    Finding a Hampton property for any occasion is easy urban chic locations near shopping malls, beaches, business districts, attractions and more. A large percentage of hotels is located in tertiary and suburban mar-kets, and as the brand grows, so does its development in downtown locations and revitalized historic districts. In addition, several of the brands hotels are now located in beach destinations and resort communities. Unlike most hotel brands, Hampton serves an even mix of business and leisure travelers (48 percent of customers are business, and 52 percent are leisure).

    Hilton HHonors

    Hampton is proud to be a part of Hilton HHonors, the award-winning guest-loyalty program for Hilton World-wides 10 distinct hotel brands. With Hilton HHonors, members have more ways to earn and redeem points than any other guest-loyalty program, enabling them to create experiences worth sharing at more than 4,000 hotels in 90 countries. HHonors members can use points to purchase unique experience rewards, merchandise and vacation packages; make charitable contributions; and more. HHonors is also the only guest-loyalty program to offer No Blackout Dates and Points & Miles for the same stay at its properties worldwide. Membership in HHonors is free, and travelers can enroll online by visiting HiltonHHonors.com, or they can connect with Hilton HHonors at news.HiltonHHonors.com.

    ReservationsTo make reservations or request information about any Hampton hotel, travelers may access the brands website at hampton.com or call 1-800-HAMPTON.

    International: 08705909090 (UK) / 00800444458667(Outside UK)

    Brand Facts

    Brand Facts | 4

    Region Hotels Open Rooms Open

    United States 1,847 179,211

    Canada 36 3,966

    Latin America 20 2,994

    Europe, Middle East & Africa (EMEA) 21 2,832

    Asia Pacific 1 72

    As of August 31, 2013

    hampton media kit

  • Services & Amenities (Americas)

    Services & Amenities | 5

    Perfect Mix Lobby

    The Perfect Mix Lobby is designed to offer guests a comfortable space, outside of the hotel room, where they can mingle, relax and enjoy themselves at all times of the day. With key features such as an expansive community table, traditional and soft seating, accent and pendant lighting, a 24-hour hot beverage area, and a focal wall to feature local elements, the Perfect Mix Lobby serves as an extension of the guest room and offers a vibrant, dynamic atmosphere in which guests can come together.

    JumpStart Fitness Center

    Hamptons new JumpStart Fitness Centers offer guests top-of-the-line exercise equipment, including treadmills, elliptical fitness training and recumbent cycles by Precor or Star Trac, as well as core and balance training equipment. JumpStart Fitness Centers designed specifically for Hampton provide the essential amenities that help guests stay fit while on the road.

    Hampton Business Center

    At Hampton hotels, all guests have access to the 24-hour business center. The business center provides computers, copiers, printers, fax machines and other amenities that help guests stay productive while away from the office.

    100% Hampton Guarantee

    Hampton sits on the bedrock of its 100% Hampton Guarantee, which is the foundation of the brand. Each Team Member owns this promise to every guest: Friendly service, clean rooms, comfortable surroundings, every time. If youre not satisfied, we dont expect you to pay. Thats our commitment and your guarantee. Thats 100% Hampton.

    hampton media kit

  • Services & Amenities (Americas)

    Services & Amenities | 6

    Hotel Services & Amenities Available at Hampton Properties in the Americas:

    Guest Services:

    100% Hampton Guarantee Free, hot breakfastincluding fresh baked waffles* and hearty oatmeal*, both with toppings, served daily Free wireless high-speed internet access in the lobby Free coffee and tea in the lobby, 24 hours a day* Hamptons On the Run Breakfast Bags (packed with water, fruit, a muffin, a box of mints and a cereal

    bar), available every weekday morning* Flat-panel 26-32" HD televisions available in all guest rooms, offering access to over 120 HD channels (varies by region) No additional charge for children under 18 years old staying with a parent Swimming pools at most locations Access to fitness facilities at most locations On-site Suite Shop or 24/7 snack area for a quick meal or a light snack*Available in all U.S. and Canada hotels and some Latin America hotels.

    In-Room Amenities and Services:

    Free wired or wireless high-speed internet access in all guest rooms Cushioned lap desks in each room for working on the bed or sofa Signature Hampton radio alarm clock with easy-to-set alarm and pre-set stations The clean and fresh Hampton bed with linens and duvet washed fresh for every guest Night-light in bathroom Power units to charge multiple electronic devices Curved shower rod and curtain over bathtub, or large walk-in shower Free movie channel Coffeemaker, iron and ironing board in all guest rooms Handicap accessible rooms

    hampton media kit

    Hampton Inn New York, NY

  • Services & Amenities (Europe, the Middle East & Africa)

    Services & Amenities | 7

    Hotel Services & Amenities Available at Hampton Properties in Europe, the Middle East and Africa:

    Guest Services:

    100% Hampton Guarantee Free, hot breakfast Free wireless high-speed internet access in the lobby Flat-panel 26-32 HD televisions available in all guest rooms No additional charge for children under 18 years old staying with a parent Access to fitness facilities 24/7 snack area for a quick meal or a light snack

    In-Room Amenities and Services:

    Free wired or wireless high-speed internet access in all guest rooms Cushioned lap desks in each room for working on the bed or sofa Signature Hampton radio alarm clock with easy-to-set alarm and pre-set stations The clean and fresh Hampton bed Curved shower rod and curtain over bathtub, or large walk-in shower Iron and ironing board in all guest rooms Tea & Coffee maker facilities Handicap accessible rooms

    Property Amenities:

    Welcome zone: an inviting atmosphere for arriving guests, created by high-quality finishes, local flavor and a warm greeting

    Work zone: a quiet, more secluded area to read, work or conduct an informal business meeting Living zone: a place for guests to energize with a regionally inspired breakfast, 24/7 food offerings at various locations for a snack or light meal Gathering zone: a great space for guests to meet and greet each other, have a beverage, take a seat and just relax

    hampton media kit

    Hampton Inn Ordu, Turkey

  • Services & Amenities (Asia Pacific)

    Services & Amenities | 8

    Hotel Services & Amenities Available at Hampton by Hilton Properties in Asia Pacific:

    Guest Services:

    100% Hampton Guarantee Free, hot breakfast Free wireless high-speed internet access in the lobby Flat-panel 26-32 HD televisions available in all guest rooms No additional charge for children under 18 years old staying with a parent Access to fitness facilities 24/7 snack area for a quick meal or a light snack

    In-Room Amenities and Services:

    The clean and fresh Hampton bed Curved shower rod and curtain over bathtub, or large walk-in shower Iron and ironing board in all guest rooms Tea & Coffee maker facilities Handicap accessible rooms

    Property Amenities:

    Welcome zone: an inviting atmosphere for arriving guests, created by high-quality finishes, local flavor and a warm greeting

    Work zone: a quiet, more secluded area to read, work or conduct an informal business meeting Living zone: a place for guests to energize with a regionally inspired breakfast, 24/7 food offerings at various locations for a snack or light meal Gathering zone: a great space for guests to meet and greet each other, have a beverage, take a seat and just relax

    hampton media kit

    Hampton Inn Vadodara-Alkapuri, India

  • Development

    Development | 9

    Development

    At Hampton, guests count on the brands Team Members to provide friendly hospitality, consistent quality and value. They expect it because the brand provides it for every stay, every time, at all locations. Develop-ers expect the same kind of offering, and Hampton delivers with a strong, proven brand thats backed by the operational and marketing resources of Hilton Worldwide.

    Every brand within the Hilton Worldwide portfolio is powered by the Hilton Worldwide engine a suite of industry-leading tools and resources that provides support around the following channels:

    Distribution Sales and Marketing Global Brand Services Hotel Operational Technology Hilton HHonors

    Hampton is stronger today than ever before. Since first opening its doors in 1984, the brand has experienced steady growth and sustained success, even during years when there was little or no growth industry-wide. This includes expansion into Belarus, Canada, Colombia, Costa Rica, Ecuador, France, Germany, India, Italy, Mexico, the Netherlands, Panama, Poland, Romania, Russia, Turkey and the United Kingdom.

    To learn more about franchising opportunities, visit hamptonfranchise.com.

    Hampton ranked at the top of Entrepreneur magazines Franchise 500 list for the third consecutive year in 2013 and, in the fall of 2012, was named at the top of Entrepreneur magazines annual list of global franchises for its second year in a row. This ranking, among other awards and accolades, illustrates the value and quality of the Hampton product, as well as the level of continued trust that owners and franchise partners have placed in the brand.

    Hampton continues to listen to guests, stay on top of industry trends and explore features that drive sustainable, competitive ad-vantages. With a commitment to ongoing growth, quality and out-standing performance, Hampton strives to stand on its track record as the first choice for developers, now and in the future.

    hampton media kit

  • Community Relations

    Community Relations | 10

    Hands-On Hamptonality

    In the fall of 2012, Hampton launched a new signature community relations program called Hands-On Hamptonality, which aims to inspire acts of service large and small to help build stronger communities through the spirit of hospitality. As the beacon of hospitality, Hampton recognized a unique opportunity to unleash our culture of Hamptonality into our communities worldwide in order to redefine the overall experience and outcome of service.

    Just as Hampton is dedicated to delighting guests through the brands irresistible personality, the Hampton team is committed to infusing that humor, friendly optimism and enthusiasm into our community outreach. From small acts, such as providing On-the-Run Breakfast Bags to local organizations, to larger acts that bring people together, our goal is to initiate positive changes in order to serve a greater purpose and people in need.

    Visit HandsOnHamptonality.com for more information about the program.

    Save-A-Landmark

    Launched in April 2000, Hamptons award-winning Save-A-Landmark program established the brands long-term commitment to restore a landmark in every U.S. state. Having reached that goal in September 2012, Hampton has preserved 60 historic sites in 50 states and three countries, and has also donated more than $2.5 million and more than 8,000 volunteer hours toward the research and refurbishment of community landmarks.

    Save-A-Landmark is now evolving into the Hands-On Hamptonality program, enabling properties to choose to restore local community landmarks of significance as part of the brands broader community relations initiative.

    Save-A-Landmark Awards

    2010 Communitas Awards Leadership in Organizations Community Service Award

    2009 International Organization of Women Pilots, The Ninety-Nines, Inc. George Palmer Putnam Award, for help-ing to restore the Amelia Earhart Birthplace Museum

    2006 Preserve America Presidential Award National Trust for Historic Preservation National Preservation Honor Award the first hotel chain ever rec-ognized by the National Trust for Historic Preservation

    2004 Smithsonian Magazine/Travelers Conservation Foundation Sustainable...

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