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Timothy C. HackettTimothy C. Hackett

2822 Gervais Street2822 Gervais StreetColumbia, SC 29204 Columbia, SC 29204 803-446-6414 803-252-0233803-446-6414 803-252-0233Hacketts@att.netHacketts@att.net

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Tim HackettTim Hackett

Visionary leader and successful negotiator with proven IT Visionary leader and successful negotiator with proven IT facilities management, project management and construction facilities management, project management and construction management background. Innovative planner and award management background. Innovative planner and award winning design coordinator. Effective manager of personnel and winning design coordinator. Effective manager of personnel and budgets. Results focused professional who is committed to budgets. Results focused professional who is committed to achieving excellence in people and organizationsachieving excellence in people and organizations

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Summary of QualificationsSummary of Qualifications Proven management abilities and skilled project managerProven management abilities and skilled project manager Experienced in 24X7 operations and management of high availability facilitiesExperienced in 24X7 operations and management of high availability facilities Proven construction management capabilities with Data Centers, NOC’s, Proven construction management capabilities with Data Centers, NOC’s,

commercial office space and itscommercial office space and its IT IT related infrastructurerelated infrastructure Experienced in the management of information technology personnelExperienced in the management of information technology personnel Director of Operations for a leading South Carolina VAR & Network Integrator Director of Operations for a leading South Carolina VAR & Network Integrator Regional Director of Infrastructure Projects and Services for a leading Regional Director of Infrastructure Projects and Services for a leading

ASP.COMASP.COM Division Manager of a top 50 National Builder with responsibility for all Division Manager of a top 50 National Builder with responsibility for all

Division operations, costs, profit and lossDivision operations, costs, profit and loss Project management skills with Project management skills with IT IT integration projects over $1 million dollarsintegration projects over $1 million dollars Proven telecommunications procurement and management experienceProven telecommunications procurement and management experience

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AchievementsAchievements

Directed design build project of 18,000 SF state of the art raised floor Directed design build project of 18,000 SF state of the art raised floor data center facilities reducing delivery time by over 3 monthsdata center facilities reducing delivery time by over 3 months

Created cost savings in excess of $500,000 in construction of high Created cost savings in excess of $500,000 in construction of high availability Data center and NOC.availability Data center and NOC.

Maintained facilities at 99.999 % availability Maintained facilities at 99.999 % availability Delivered redundant telecommunications, electrical and environmental Delivered redundant telecommunications, electrical and environmental

services with proven reliability on scheduleservices with proven reliability on schedule Directed business turn around of network integration companyDirected business turn around of network integration company Successfully bid and won State Contracts for HP and Acer America Successfully bid and won State Contracts for HP and Acer America Achieved Partnership levels with Microsoft, Novel, Cisco and LucentAchieved Partnership levels with Microsoft, Novel, Cisco and Lucent

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Agilera.ComAgilera.Com

ResponsibilitiesResponsibilities Plan and Deliver FacilitiesPlan and Deliver Facilities

Maintain FacilitiesMaintain Facilities

Monitor FacilitiesMonitor Facilities

Protect FacilitiesProtect Facilities

Telecommunication procurementTelecommunication procurement

Disaster Recovery PlanningDisaster Recovery Planning

AchievementsAchievements Completed facilities on time and on budgetCompleted facilities on time and on budget

No SLA penalties incurred as a result of No SLA penalties incurred as a result of

facilities operation Maintained 99.999%facilities operation Maintained 99.999% Implemented centralized monitoring with Implemented centralized monitoring with

automated paging and e-mail notificationautomated paging and e-mail notification Installed state of the art security and fire Installed state of the art security and fire

systems meeting SAS70 requirements systems meeting SAS70 requirements Reduced typical time to deliver Reduced typical time to deliver

connectivity in the majority of cases connectivity in the majority of cases Documented plan that created procedures Documented plan that created procedures

and assigned responsibilitiesand assigned responsibilities

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Agilera.com Data Center Agilera.com Data Center Columbia, SCColumbia, SC

18000 SF Facility18000 SF Facility 6400 SF Raised Floor Center 6400 SF Raised Floor Center Secured NOC (Network Secured NOC (Network

Operating Center)Operating Center) High Capacity Print and High Capacity Print and

Distribution FacilityDistribution Facility Redundant power and Redundant power and

telecommunicationstelecommunications Generator Back-upGenerator Back-up Systems MonitoringSystems Monitoring Office SpaceOffice Space Tech LabTech Lab

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Agilera.comAgilera.com Network Operating CenterNetwork Operating Center

24X7 NOC Operation24X7 NOC Operation Monitoring of all telco and data Monitoring of all telco and data

network connectivitynetwork connectivity Central monitoring of Electrical Central monitoring of Electrical

Power, HVAC, Water detection Power, HVAC, Water detection and humidityand humidity

Monitoring of Security and fire Monitoring of Security and fire protection systemsprotection systems

State of the Art SecurityState of the Art Security Access control with image Access control with image

verification, biometric readers and verification, biometric readers and video surveillancevideo surveillance

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Agilera. Com Agilera. Com Eastern Regional Operations CenterEastern Regional Operations Center

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Agilera. Com Agilera. Com Data CenterData Center

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Network Computing ServicesNetwork Computing Services

ResponsibilitiesResponsibilities Manage Daily OperationsManage Daily Operations

Management of project Management of project implementations and serviceimplementations and service

Direct preparation of bids, Direct preparation of bids, proposals and contractsproposals and contracts

Manage Vendors and SuppliersManage Vendors and Suppliers

Direct Strategic AlliancesDirect Strategic Alliances

AchievementsAchievements Increased sales 18% and contracted projects Increased sales 18% and contracted projects

150%150% Managed 20 to 40 systems engineers and Managed 20 to 40 systems engineers and

computer technicians. computer technicians. Directed $1.2 million dollar integration Directed $1.2 million dollar integration

project achieving 45% gross marginproject achieving 45% gross margin Standardized proposals and reduced time to Standardized proposals and reduced time to

deliver by 66%deliver by 66% Negotiated reseller agreements with HP, Negotiated reseller agreements with HP,

Acer America, Breezecom, Citirx, Trusted Acer America, Breezecom, Citirx, Trusted Information Systems ,Wave AccessInformation Systems ,Wave Access

Obtained partnerships with Microsoft, Obtained partnerships with Microsoft, Novell, Cisco and LucentNovell, Cisco and Lucent

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Network Computing ServicesNetwork Computing Services Facility ManagementFacility Management

Expansion 1 additionsExpansion 1 additions Conference and meeting roomsConference and meeting rooms Technicians Lab and BenchTechnicians Lab and Bench Technician workstationsTechnician workstations Secured shipping and receiving Secured shipping and receiving Inventory Control and Staging Inventory Control and Staging

AreaArea Reception AreaReception Area Expanded Break roomExpanded Break room Servers and network Servers and network

improvementsimprovements

Expansion 2 additionsExpansion 2 additions Sales OfficesSales Offices Sales and Marketing Sales and Marketing

Conference RoomConference Room Administrative areasAdministrative areas WorkstationsWorkstations Expansion and upgrade of Expansion and upgrade of

telephone systemtelephone system Upgrades to servers, network Upgrades to servers, network

and additional lab equipmentand additional lab equipment Redundant internet connectionRedundant internet connection

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Additional Additional Commercial Projects and FacilitiesCommercial Projects and Facilities

Agilera Office Space - Spartanburg , SC Agilera Office Space - Spartanburg , SC Agilera Office Space Expansion – Columbia, SCAgilera Office Space Expansion – Columbia, SC Network Computing Services - Office space and Tech Lab, Columbia, SCNetwork Computing Services - Office space and Tech Lab, Columbia, SC GDI Security - Offices and Central Monitoring Station, West Palm Beach, GDI Security - Offices and Central Monitoring Station, West Palm Beach,

FlFl Quality Inn, Hilton Head Island, SCQuality Inn, Hilton Head Island, SC Mariner Sands Clubhouse, Stuart, FlMariner Sands Clubhouse, Stuart, Fl

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EducationEducation Clemson University Clemson, SCClemson University Clemson, SC BS in Construction ManagementBS in Construction Management Continuing Education and SeminarsContinuing Education and Seminars

Strategic Research Institute – ASP BootcampStrategic Research Institute – ASP BootcampMicrosoft – Product Sales CertificationMicrosoft – Product Sales CertificationCisco – Product FamiliarizationCisco – Product FamiliarizationLucent – Brick Firewall Product FamiliarizationLucent – Brick Firewall Product FamiliarizationMotivating PeopleMotivating PeopleLeadershipLeadership