Growing the Factory

of the Future

How to boost workforce operations

for increased productivity and a

stronger competitive edge

Growing the Factory of the Future

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Great businesses are

powered by great people.

To transform manufacturing, transform the workforce

Digital transformation – a key element of what’s been called the Fourth Industrial Revolution – is bringing a radical change to U.K. manufacturing operations. These changes aren’t happening in a vacuum: the evolving global marketplace, lean production techniques, political upheaval and other factors all play a role in a fast-changing manufacturing landscape.

In this turbulent world, manufacturers are looking for ways to gain a fresh edge. They’re looking for operational efficiencies; they’re looking for higher skilling and more staff flexibility; they’re looking for expert help in keeping ahead of changes. Building, deploying and managing a flexible and very productive workforce is critical to manufacturing success.

UKG has a special interest in business operations. Over 120 leading manufacturers in the UK and Ireland -- including Nestlé, Rolls Royce, Kellogg’s, Jaguar Land Rover, Mondelez and Caterpillar -- rely on solutions from UKG to control labour costs, improve satisfaction scores, increase productivity, manage risk and compliance and ultimately positively transform their businesses. In this briefing, we’d like to share a few thoughts about the changes facing manufacturers in the coming years – and then we’d like to hear your thoughts as well.

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Growing the Factory of the Future

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The anticipated efficiency returns from

digitalisation over the next five years…

are substantial: nearly 3% in additional

revenue and 3.6% in reduced costs per year.

“We manufacture a very important product, and it can be involved in lifesaving

situations sometimes. When we looked at Workforce Management solutions,

we knew we needed one that doesn’t take employees away from their jobs. The

increase in productivity delivered by using the UKG solution provide more time for

employees to focus on quality, safety, and customer service.”

Senior manager of business finance. An Aerospace manufacturer

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Growing the Factory of the Future

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Manufacturers using workforce management solutions describe them as not only boosting performance but supporting real business transformation.

Better Operations in a

Digital World

Operational efficiency remains a major key to manufacturing success. Yet efficiency is never easy to deliver. How do you make smoother, stronger operations an everyday part of your company’s DNA in the coming years?

Not to be overly simplistic, but the best way to help your team be more productive is to give them more time to actually produce things. That means turning wasted hours into real operational hours. Truly happy and engaged workers are those who can spend less time doing paperwork and other unnecessary tasks and more time doing the work they were hired to do.

In the same way, the most effective managers are those who can spend less time with their non-value adding administrative tasks and more time on the factory floor. Having the right skilled people in exactly the right places at the right moments – that’s how operations improve and profit margins rise.

Workforce management solutions can help. Today’s workforce management platforms can:

• Improve productivity with demand-driven labour planning, activity management, data analytics, as well as by reducing absenteeism

• Put workers with the right skill sets in the right place at the right time – keeping them safe while improving profit margins by ending under- and over-staffing

• Let employees know the company cares by considering their scheduling needs and preferences

In short, workforce management platforms empower your whole team to take effective action. Managers get the tools they need to accurately forecast demand and schedule workers to meet production needs. Key tasks such as managing time and attendance, dealing with absences, productivity levels, and labour cost analytics are simplified. Employees are also empowered to take control of their working lives. Suddenly they can use mobile devices or smart terminals to see their schedules and time cards, make holiday bookings and check their time-off balances, request shift-swaps with colleagues and more.

The result: employees feel more engaged and empowered, and managers spend much less time dealing with staff queries.

And, as time goes on, labour analytics can turn all this workforce data into value insights, showing management how to improve operational performance.

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More productivity

Of course, none of this matters if it doesn’t improve the bottom line. To survive in the long term, manufacturers have to boost productivity and maintain or improve operating profits. Reluctant to pass on increasing costs to buyers, some manufacturers have been making ends meet by taking a hit on margin, but this can’t be sustained.

Fortunately, manufacturers who want to survive in this market have a new weapon: a data-driven approach to improving productivity, which a key part to digitalisation strategies and to Industry 4.0. Since labour represents the largest controllable cost for most manufacturers, using data and automation to boost worker engagement and performance is a natural next step.

Automation of key workforce-related processes does more than save time and money; it ensures that best practices are followed every day. When it comes to improving satisfaction scores, modern

workforce management solutions can turn workforce data into deep and valuable insights, showing management clearly how to increase performance and lower costs.

Cloud-based workforce management solutions that combine time and attendance, absence management, demand/skills driven labour planning, and labour analytics into a single, easy-to-use business platform hold the key to success. In fact, manufacturers using workforce management solutions describe them as not only boosting performance but supporting real business transformation.

A unified cloud-based workforce management solution that combines all of these components into a single, easy to use platform will maximise a manufacturer’s ability to improve productivity and performance.

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In six years of using UKG, Nokia has had zero disputes by employees on attendance-related issues.

Growing the Factory of the Future

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“UKG gave us the best capabilities for handling business rules. We felt the UKG

solution was the best way to go for compliance with union policies.”

Damian Carlson Senior IT manager, Johnson Controls

Compliance is key

No business wants to hit the headlines for poor treatment of its employees, but many manufacturing businesses have done so. That kind of publicity is very hard on revenues, as customers take their business elsewhere and top talent seek employment with other employers instead.

Clearly, loyalty and happiness is about more than excellent pay. To attract and retain skilled workers, manufacturers must also deliver an environment that makes them feel valued and engaged. To meet high levels of compliance and corporate and social responsibility (CSR), everyone in your business should be able to consistently apply rules and regulations. It’s easier to do this without cutting corners if you let technology automate the key processes.

UKG has a simple goal: To help you make the best use of your team every day. Our workforce management tools automate key processes, simplify workflows, improve scheduling, and let your managers and team members get back to what they do best: making your great products.

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Let your managers and team members get back to what they do best: making your great products.

Growing the Factory of the Future

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Engage employees to boost

manufacturing performance

Labour represents the largest controllable expense for most manufacturers. The best way to make the most of this valuable resource is to deploy tools and technology that maximise performance and efficiency.

Recruiting and HR

Time and AttendanceTime and Attendance

Budgeting

Forecasting and Scheduling

Absence and Overtime ManagementAbsence and Overtime Management

Task Management

Mobile and Tablet Apps

Data Collection and Employee Self-ServiceData Collection and Employee Self-Service

Workforce Analytics

What’s next?

Manufacturing remains an incredibly dynamic field. No one knows exactly where we’ll be in ten years or even two, but we all know that those who don’t adapt rapidly will fall behind rapidly.

To stay ahead in this game, managers need tools that can simplify and streamline this kind of workforce planning and deployment. Workforce management solutions will continue to transform manufacturing operations by giving more managers the tools they need to plan effectively, deploy staff precisely to meet production demand, and manage operations at a lower cost and greater productivity.

That’s why more than 3,000 leading manufacturers globally use UKG solutions to deliver stronger productivity and profitability. Volkswagen, to name one, used UKG to increase productivity by 15% and cut overtime costs by 8% year on year.

To learn more about UKG and our solutions for Manufacturing visit www.ukg.comand www.kronos.co.uk/manufacturing

© 2020 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit www.ukg.com/ trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Building on 70 years of experience from two leaders in HR solutions,

UKG™ combines the strength and innovation of Ultimate Software

and UKG®. Individually, we’ve always put people at the center of

everything we do. Together, we’re committed to inspiring workforces

and businesses around the world, helping to pave the way forward for

our people, customers, and industry.

© 2020 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit www.ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

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