- 1. UNIVERSIDADPOPULAR DE LA CHONTALPA
Servando Rosas Prez
3. In theworld,differentcountriesand
so verbal non verbal communication
(such as a bodylanguage, gestures)
4. There are familiar
5. In theotherhand,
formal and business
How are you
How are you?
How are youdoing?
Howdo you do?
7. How do you spell your name?
Are you glad (pleased) about getting this new position
at Sony Corp?
Yes, I'm really happy with this Marketing position (job)
It doesn't matter (Never mind), Congratulations!
What a happyoccasion!
8. These are really happy memories!
By the way ...
May I introduce myself?
Mr. Badeken, this is my son Philips
(I'm) glad (pleased) to meet you (informal)
How's your family?
Is your family well?
9. Give them my kindest regards.
The same as ever.
I'm glad to say they are well.
What's the matter?
You may rely on me.
I am at your disposal.
Kind regards to everybody.
Kisses for the kids.
Some other time.
10. Thanks for everything
Thank you; You are welcome
Excuse me, I'm in a hurry
Excuse me, please
Blessyou! (when sneezing)
That's too bad. What a pity!
What a nonsense!
What does that mean?
11. It's possible
If you only knew!
I doubt whether that's true
When you like, as you like
You acted very wrongly
I think (that) ....,
I guess so,
I don't think so
Sorry to trouble you
No problem. It's no trouble at all
That won't do
12. For friends who live in Canada or usually like to go to parties
When you open your eyes at 2 PM on Saturday or Sunday, it's high time to say "good morning", after you've closed them and slept for another couple of hours and waked again, then it's time to say "good afternoon", after you have shower, get dressed up, have coffee and notice that it's darkening and you have to go to another party, it's time for "good evening", and eventually, when you feel like your eyes are closing somewhat near 5 AM, then it's time to say "good night".
13. Mr --> single or married man
MissFabiola Gardner, Miss Gardner
Miss --> young woman
Mrs --> marriedor older woman
Ms --> when you don't know whether you're writing to a man or a woman
( in a case of Letters)
14. I work in a credit union and I tend to use names as much as possible (we get all the members info on our screen). I try and stay away from titles such as Mrs. and Miss. as it can be offensive (ie; if you call someone Mrs. and they're recently divorced or Miss and recently married). Ms. is generally a much more neutral term.
The worst mistake that one can make however is calling someone/group of people "guys"; "Hey guys can I take your order". It sounds vulgar and uneducated (ie: Waiter in a restaurants)
I try and avoid calling people Ma'am as it can offend people (especially if they are relatively young). Lady and gentleman is generally more acceptable (ie; "This lady would like some information on our homeloans). However in a more formal environment (such as a nice restaurant) Ma'am may be appropriate, especially for older woman.
15. If I were talking to another employee I think I would say "this customer" is looking for the toilet paper. If I were addressing the customer I would use Ma'am. I'm from the South, so Ma'am is used a lot more than Miss or Madame in my neck of the woods.
One thing I can tell you for certain that will offend any woman over 30 is to call her "young lady" if you are obviously younger than she is. I've walked out on several sales in the last few years because young salesmen insist on calling me "young lady". It grates on my nerves to even hear those words anymore..........
Title of nobility
In the UK theword (lady) isnotused in thesingular withoutname. In this case, justiscalledMadam (formal situations).
Ladies and gentlemen
16. "Ma'am" seems to be the most encompassing term of the ones you listed. Just to be as objective as possible, I usually say "individual" whenever I can, as with phrases like, "This individual would like to know where the paper towels are." A few people may get offended if you call them what they consider to be the wrong thing, but as long as you aren't trying to be insulting, I wouldn't worry about it.
In general, "lady" and "gentleman" are the words to use. Unless the lady in question is age 6 or the gentleman is a toddler. I call people "Ma'am" and "Sir". If they're very young, they get a kick out of it, but they're not offended, not in my experience.Some people are going to get offended no matter what, so don't worry about them.