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GREENWICH LEISURE LTD
THE GREENWICH THE GREENWICH EXPERIENCEEXPERIENCE
GREENWICH LEISURE LTD
GREENWICH LEISURE LTD
OUR CENTRESOUR CENTRES Waterfront Leisure Centre Waterfront Leisure Centre Thamesmere Leisure Thamesmere Leisure
CentreCentre Plumstead Leisure Centre Plumstead Leisure Centre Eltham Millennium Eltham Millennium
Coldharbour Leisure Coldharbour Leisure CentreCentre
The Valley Leisure CentreThe Valley Leisure Centre Charlton Lido Charlton Lido Tramshed TheatreTramshed Theatre
Arches Leisure Centre Arches Leisure Centre Eltham PoolsEltham Pools Meadowside Leisure Meadowside Leisure
Centre Centre
All public leisure centres in All public leisure centres in the London Boroughs of: the London Boroughs of: Waltham Forest (5)Waltham Forest (5)
Merton (4)Merton (4)
Newham (4)Newham (4)
Epsom (1)Epsom (1)
GREENWICH LEISURE LTD
THE PROBLEM in 1993THE PROBLEM in 1993
The Council had to make The Council had to make £35,000,000 of cuts to its base £35,000,000 of cuts to its base budgetbudget
Total Council Budget £210,000,000Total Council Budget £210,000,000 Education Element £100,000,000Education Element £100,000,000 Leisure Services Budget Leisure Services Budget
£20,000,000£20,000,000
GREENWICH LEISURE LTD
THE TRADITIONAL THE TRADITIONAL RESPONSERESPONSE
Service ReductionsService Reductions Closures and Redundancies Closures and Redundancies Leisure as a discretionary service Leisure as a discretionary service
hit hardhit hard
GREENWICH LEISURE LTD
THE IMMEDIATE THE IMMEDIATE EFFECT ON THE LEISURE EFFECT ON THE LEISURE CENTRESCENTRES CONTRACTCONTRACT
£400,000 contract reduction£400,000 contract reduction Closure of two or three centresClosure of two or three centres The Loss of up to 30 Full Time Jobs The Loss of up to 30 Full Time Jobs Service Decimated Service Decimated No investment - No long term futureNo investment - No long term future Annual Cuts & ClosuresAnnual Cuts & Closures
GREENWICH LEISURE LTD
Greenwich chose an IPS Greenwich chose an IPS Society for the Benefit of the Society for the Benefit of the
CommunityCommunity Social Enterprise - staff ledSocial Enterprise - staff led Loss of direct control to the CouncilLoss of direct control to the Council
BUTBUT Can achieve Rate Relief savingsCan achieve Rate Relief savings Can save jobs & servicesCan save jobs & services Value of NNDR savings in 1993 was in Value of NNDR savings in 1993 was in
excess of £400K, (the savings target).excess of £400K, (the savings target).
GREENWICH LEISURE LTD
EPITHETSEPITHETS
Society for the Benefit of the Society for the Benefit of the Community Community
Cooperative StructureCooperative Structure Not Profit DistributingNot Profit Distributing Cannot be Bought OutCannot be Bought Out Community Company Community Company Partner with the CouncilPartner with the Council
GREENWICH LEISURE LTD
BENEFITS OF A ‘NOT BENEFITS OF A ‘NOT FOR PROFIT’ FOR PROFIT’
ORGANISATIONORGANISATION Single focused organisationSingle focused organisation Employee empowerment Employee empowerment Fiscal benefits of Rates & VATFiscal benefits of Rates & VAT Eases Councils 5% VAT exemption thresholdEases Councils 5% VAT exemption threshold Free of Capital controls Free of Capital controls Free to diversify Free to diversify Demonstrates Best ValueDemonstrates Best Value
GREENWICH LEISURE LTD
ALL STAKEHOLDERS ALL STAKEHOLDERS NEED TO AGREENEED TO AGREE
The Council Members The Council Members The Client The Client The WorkforceThe Workforce The Managers The Managers The CustomersThe Customers The Trades UnionsThe Trades Unions ..and Other Council Departments..and Other Council Departments
GREENWICH LEISURE LTD
THE COUNCIL DOES THE COUNCIL DOES NOT CONTROL THE NOT CONTROL THE ‘INPUTS’‘INPUTS’
GLL is an independent organisation GLL is an independent organisation GLL determine staff pay & GLL determine staff pay &
conditions (but they are TUPE conditions (but they are TUPE protected)protected)
GLL is free to determine how the GLL is free to determine how the service is structuredservice is structured
GREENWICH LEISURE LTD
THE COUNCIL STILL THE COUNCIL STILL CONTROLS THE SERVICE CONTROLS THE SERVICE
(OUTPUTS)(OUTPUTS)
Via a Lease on the Buildings Via a Lease on the Buildings Via the Grant Via the Grant Via the Members on the Board Via the Members on the Board
(19%)(19%) The Effect is the Same as a The Effect is the Same as a
Contract but Annually Variable Contract but Annually Variable
GREENWICH LEISURE LTD
GLL - ITS OWNERSHIP GLL - ITS OWNERSHIP
Owned by the Contracted StaffOwned by the Contracted Staff One Person, One Share, One VoteOne Person, One Share, One Vote Shares £25 eachShares £25 each 80 % Take up from Eligible Staff80 % Take up from Eligible Staff Other staff still work for GLLOther staff still work for GLL
GREENWICH LEISURE LTD
GLL - THE MANAGEMENT GLL - THE MANAGEMENT BOARD BOARD
11 Elected Employees 11 Elected Employees 3 Members of the Council 3 Members of the Council 2 Elected Customers 2 Elected Customers 1 Trades Union Representative1 Trades Union Representative + the Managing Director+ the Managing Director
GREENWICH LEISURE LTD
EMPLOYEE BOARD EMPLOYEE BOARD MEMBERSMEMBERS
Elections Allow Representation Elections Allow Representation from:from:
Across the leisure centresAcross the leisure centres Gender & EthnicityGender & Ethnicity All Grades All Grades
GREENWICH LEISURE LTD
GLL - THE MANAGEMENT GLL - THE MANAGEMENT BOARD ROLE BOARD ROLE
Meets Bi - Monthly Meets Bi - Monthly Agrees and directs Policy Agrees and directs Policy Appoints Senior Managers Appoints Senior Managers Is the Legal Entity Is the Legal Entity
GREENWICH LEISURE LTD
GLL - THE DEMOCRACYGLL - THE DEMOCRACY
Board is Annually Elected Board is Annually Elected Workforce can call Emergency General Workforce can call Emergency General
MeetingsMeetings Site Based Consultative Mechanisms Site Based Consultative Mechanisms
for the management Board:for the management Board: Buddy System Buddy System Notice BoardsNotice Boards Team MeetingsTeam Meetings
GREENWICH LEISURE LTD
GLL - MANAGEMENTGLL - MANAGEMENT
Strong Professional ManagementStrong Professional Management Recommend Policy to Board Recommend Policy to Board Implement Board Decisions Implement Board Decisions
GREENWICH LEISURE LTD
KEY CORPORATE KEY CORPORATE STRATEGYSTRATEGY
‘‘Customer Driven’ Service PrinciplesCustomer Driven’ Service Principles Controlled and Sustainable GrowthControlled and Sustainable Growth Reinvestment in Facilities and ServiceReinvestment in Facilities and Service Underlying Social Objectives Underlying Social Objectives Staff Development and Training Staff Development and Training Local employment & career Local employment & career
opportunities opportunities Award Winning StandardsAward Winning Standards
GREENWICH LEISURE LTD
CREATING A ‘STAKEHOLDING’ CREATING A ‘STAKEHOLDING’ ORGANISATION IS A NEW ORGANISATION IS A NEW
SKILL SKILL
Staff Meetings Staff Meetings Regular Newsletters Regular Newsletters Trades Union Consultation Trades Union Consultation External Advice & Support External Advice & Support Time, Commitment & LeadershipTime, Commitment & Leadership Not an Overnight Job Not an Overnight Job
GREENWICH LEISURE LTD
HOW LONG DID IT HOW LONG DID IT TAKE TAKE
1992 1992 JulyJuly Initial Vision PaperInitial Vision Paper OctOct Paper agreed by Committee Paper agreed by Committee NovNov Budget cuts identifiedBudget cuts identified
1993 1993 JanJan Tentative go ahead (2 options)Tentative go ahead (2 options)
MayMay Staff & TUs agree IPS proposal Staff & TUs agree IPS proposalJuneJune Detailed Committee Detailed Committee
agreement agreement JulyJuly Seamless Transfer Seamless Transfer occurs - GLL occurs - GLL is Born !is Born !
2001 2001 Still Going Strong !Still Going Strong !
GREENWICH LEISURE LTD
THE IPS HAD UNANIMOUS THE IPS HAD UNANIMOUS POLITICAL SUPPORTPOLITICAL SUPPORT
LABOUR LABOUR StakeholdersStakeholdersWorkers ControlWorkers Control
LIB/DEMSLIB/DEMS Social Social OwnershipOwnership
CONSERVATIVESCONSERVATIVES ExternalisationExternalisation
GREENWICH LEISURE LTD
GREATER FUNDING GREATER FUNDING OPPORTUNITIES EXISTOPPORTUNITIES EXIST
Sports Lottery Sports Lottery Charities Lottery Charities Lottery SRB / Capital Challenge SRB / Capital Challenge European Funding European Funding PFI PFI Borrowing ?Borrowing ?
GREENWICH LEISURE LTD
VALUE FOR MONEYVALUE FOR MONEY
£0
£2,000,000
£4,000,000
£6,000,000
£8,000,000
£10,000,00090
/91
91/92
92/93
93/94
94/95
95/96
96/97
97/98
98/99
99/00
INCOME AGAINST COST TO THE COUNCIL
INCOME
COST TOCOUNCIL
GREENWICH LEISURE LTD
VALUE FOR MONEYVALUE FOR MONEY
90/91
92/93
94/95
96/97
98/99
REINVESTMENT
£0
£200,000
£400,000
£600,000
£800,000
£1,000,000
DIRECT REINVESTMENT BY GLL
GREENWICH LEISURE LTD
GLL - THE SUCCESSGLL - THE SUCCESS
Cost to Council Reduced AnnuallyCost to Council Reduced Annually Income Increased AnnuallyIncome Increased Annually Effective Social Inclusion PolicyEffective Social Inclusion Policy More than 100,000 GreenwichCard More than 100,000 GreenwichCard
MembersMembers 30,000 HigherSavers30,000 HigherSavers Quality Award Winners (Quest & Quality Award Winners (Quest &
ISO9002ISO9002))
GREENWICH LEISURE LTD
National Award WinnersNational Award Winners
Chartermark - TWICE 1995 &1998Chartermark - TWICE 1995 &1998 Investors In people - TWICE (1997 Investors In people - TWICE (1997
&2001)&2001) Best Leisure Operator (LPF) - 2000Best Leisure Operator (LPF) - 2000 Best Fitness Centre (FIA) -2000Best Fitness Centre (FIA) -2000
GREENWICH LEISURE LTD
GLL our PeopleGLL our People
Local EmployerLocal Employer Good conditionsGood conditions Many new jobs createdMany new jobs created Staff Development ProgrammeStaff Development Programme Low staff turnoverLow staff turnover Exemplary sickness levelsExemplary sickness levels Genuine stakeholders!Genuine stakeholders!
GREENWICH LEISURE LTD
GLL - THE RESULTGLL - THE RESULT
Closures Avoided Closures Avoided Services ExpandedServices Expanded Jobs & Conditions Protected & Jobs & Conditions Protected &
EnhancedEnhanced Democracy IntroducedDemocracy Introduced
GREENWICH LEISURE LTD
OVERVIEW OVERVIEW THE BENEFITSTHE BENEFITS
Empowerment, Enthusiasm & OwnershipEmpowerment, Enthusiasm & Ownership Faster & More Flexible Decision MakingFaster & More Flexible Decision Making Free of Local Government BureaucracyFree of Local Government Bureaucracy Customer InvolvementCustomer Involvement Positive Cash FlowPositive Cash Flow Free of Capital ControlsFree of Capital Controls Partnership Opportunities Partnership Opportunities & of course .. Reduced Costs& of course .. Reduced Costs
GREENWICH LEISURE LTD
THE CONCEPT - SOME THE CONCEPT - SOME WORDS TO SUM WORDS TO SUM UPUP
EXCITING EXCITING IMAGINATIVE IMAGINATIVE INNOVATIVEINNOVATIVE ENTREPRENEURIALENTREPRENEURIAL EMPOWERINGEMPOWERING & SUCCESSFUL & SUCCESSFUL !!